NETGEAR DGN3500, DGN100NAS User Manual
RangeMax Wireless-N DSL
Gigabit Modem Router
DGN3500 User Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
202-10487-01
November 2009
v1.0
©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, and RangeMax are trademarks or registered trademarks of NETGEAR, Inc. in the
United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Vista is a
trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their
respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Federal Communications Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid
the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less
than 20 cm (8 inches) during normal operation.
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v1.0, November 2009
European Union Statement of Compliance
Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
Èesky
[Czech]
Dansk
[Danish]
Deutsch
[German]
Eesti
[Estonian]
English
Español
[Spanish]
Ελληνική
[Greek]
NETGEAR, Inc. tímto prohlašuje, že tento RangeMax Wireless-N DSL Gigabit Modem
Router DGN3500
ustanoveními smìrnice 1999/5/ES.
Undertegnede
je ve shodì se základními požadavky a dalšími pøíslušnými
NETGEAR, Inc. erklærer herved, at følgende udstyr RangeMax Wireless-
N DSL Gigabit Modem Router DGN3500 overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Hiermit erklärt
NETGEAR, Inc., dass sich das Gerät RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 in Übereinstimmung mit den grundlegenden Anforderungen
und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Käesolevaga kinnitab
NETGEAR, Inc. seadme RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud
direktiivist tulenevatele teistele asjakohastele sätetele.
Hereby,
NETGEAR, Inc., declares that this RangeMax Wireless-N DSL Gigabit Modem
Router DGN3500 is in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Por medio de la presente
NETGEAR, Inc. declara que el RangeMax Wireless-N DSL
Gigabit Modem Router DGN3500 cumple con los requisitos esenciales y cualesquiera
otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ
NETGEAR, Inc. ΔΗΛΩΝΕΙ ΟΤΙ RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ
ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]
Italiano
[Italian]
Latviski
[Latvian]
Lietuviø
[Lithuanian]
Par la présente
NETGEAR, Inc. déclare que l'appareil RangeMax Wireless-N DSL
Gigabit Modem Router DGN3500 est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 1999/5/CE.
Con la presente
NETGEAR, Inc. dichiara che questo RangeMax Wireless-N DSL
Gigabit Modem Router DGN3500 è conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
NETGEAR, Inc. deklarç, ka RangeMax Wireless-N DSL Gigabit Modem Router
Ar šo
DGN3500 atbilst Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem
noteikumiem.
NETGEAR, Inc. deklaruoja, kad šis RangeMax Wireless-N DSL Gigabit Modem
Šiuo
Router DGN3500 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
v1.0, November 2009
iii
Nederlands
[Dutch]
Hierbij verklaart
NETGEAR, Inc. dat het toestel RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 in overeenstemming is met de essentiële eisen en de andere
relevante bepalingen van richtlijn 1999/5/EG.
Malti
[Maltese]
Magyar
[Hungarian]
Polski
[Polish]
Português
[Portuguese]
Slovensko
[Slovenian]
Slovensky
[Slovak]
Suomi
[Finnish]
Hawnhekk,
Modem Router DGN3500
relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott,
NETGEAR, Inc., jiddikjara li dan RangeMax Wireless-N DSL Gigabit
jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn
NETGEAR, Inc. nyilatkozom, hogy a RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 megfelel a vonatkozó alapvetõ követelményeknek és az 1999/
5/EC irányelv egyéb elõírásainak.
Niniejszym
NETGEAR, Inc. oœwiadcza, ¿e RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500 jest zgodny z zasadniczymi wymogami oraz pozosta³ymi
stosownymi postanowieniami Dyrektywy 1999/5/EC.
NETGEAR, Inc. declara que este RangeMax Wireless-N DSL Gigabit Modem Router
DGN3500 está conforme com os requisitos essenciais e outras disposições da Directiva
1999/5/CE.
NETGEAR, Inc. izjavlja, da je ta RangeMax Wireless-N DSL Gigabit Modem Router
DGN3500 v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloèili direktive 1999/
5/ES.
NETGEAR, Inc. týmto vyhlasuje, že RangeMax Wireless-N DSL Gigabit Modem Router
DGN3500 spåòa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/
ES.
NETGEAR, Inc. vakuuttaa täten että RangeMax Wireless-N DSL Gigabit Modem
Router DGN3500 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä
koskevien direktiivin muiden ehtojen mukainen.
Svenska
[Swedish]
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DGN3500 product
package.
Härmed intygar
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
NETGEAR, Inc. att denna [utrustningstyp] står I överensstämmelse med
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 gemäß der im BMPTAmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben
einiger Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die
Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
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v1.0, November 2009
Certificate of the Manufacturer/Importer
It is hereby certified that the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 has been suppressed
in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some
equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain
restrictions. Please refer to the notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the second category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
When used near a radio or TV receiver, it may become the cause of radio interference.
Read instructions for correct handling.
Customer Support
Refer to the Support Information Card that shipped with your RangeMax Wireless-N DSL Gigabit Modem Router
DGN3500.
World Wide Web
NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL)
http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer
are required.
Product and Publication Details
Model Number: DGN3500
Publication Date: November 2009
Product Family: Wireless Modem Router
Product Name: RangeMax Wireless-N DSL Gigabit Modem Router DGN3500
Home or Business Product: Home
Language: English
Publication Part Number: 202-10487-01
Publication Version Number: 1.0
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Contents
About This Manual
Conventions, Formats, and Scope .................................................................................... v
How to Print This Manual ................................................................................................. vi
Revision History ................................................................................................................ vi
Chapter 1
Connecting Your Router to the Internet
Using the Setup Manual .................................................................................................1-1
Logging In to Your Wireless Modem Router ...................................................................1-2
Using the Setup Wizard ..................................................................................................1-4
Viewing or Manually Configuring Your ISP Settings .......................................................1-4
Configuring ADSL Settings .............................................................................................1-8
Chapter 2
Configuring Your Wireless Network
and Security Settings
Planning Your Wireless Network ....................................................................................2-1
Wireless Placement and Range Guidelines .............................................................2-2
Wireless Security Options ........................................................................................2-3
Manually Configuring Your Wireless Settings ................................................................2-4
Manually Configuring Your Wireless Security ................................................................2-7
Restricting Wireless Access to Your Network ..........................................................2-7
Configuring Mixed WPA-PSK+WPA2-PSK Security ..............................................2-10
Configuring WEP ....................................................................................................2-11
Configuring WPA-802.1x ........................................................................................2-12
Using Push 'N' Connect (WPS) to Configure Your Wireless Network ..........................2-13
Using a WPS Button to Add a WPS Client .............................................................2-14
Using PIN Entry to Add a WPS Client ....................................................................2-15
Connecting Additional Wireless Client Devices After WPS Setup ................................2-17
Adding More WPS Clients ......................................................................................2-17
Adding Both WPS and Non-WPS Clients ..............................................................2-17
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Configuring Advanced WPS Settings .....................................................................2-18
Chapter 3
Protecting Your Network
Protecting Access to Your Wireless Modem Router .......................................................3-1
How to Change the Built-In Password .....................................................................3-2
Changing the Administrator Login Time-out .............................................................3-3
Viewing Logs of Web Access or Attempted Web Access ...............................................3-3
Blocking Sites .................................................................................................................3-4
Firewall Rules .................................................................................................................3-6
Inbound Rules (Port Forwarding) .............................................................................3-7
Outbound Rules (Service Blocking) .......................................................................3-10
Order of Precedence for Rules ..............................................................................3-12
Services ........................................................................................................................3-13
Setting Times and Scheduling Firewall Services ..........................................................3-15
Setting Your Time Zone .........................................................................................3-15
Scheduling Firewall Services .................................................................................3-16
Configuring E-mail Alerts and Web Access Log Notifications ......................................3-17
Chapter 4
Managing Your Network
Upgrading the Firmware .................................................................................................4-1
Manually Checking for Firmware Upgrades .............................................................4-2
Viewing Wireless Modem Router Status Information .....................................................4-4
Connection Status ....................................................................................................4-6
Statistics ...................................................................................................................4-7
Viewing a List of Attached Devices ................................................................................4-8
Managing the Configuration File .....................................................................................4-9
Backing Up and Restoring the Configuration ...........................................................4-9
Erasing the Configuration .......................................................................................4-10
Running Diagnostic Utilities and Rebooting the Wireless Modem Router ....................4-10
Enabling Remote Management Access .......................................................................4-11
Chapter 5
Advanced Configuration
WAN Setup .....................................................................................................................5-1
Setting Up a Default DMZ Server .............................................................................5-3
Using the Wireless Modem Router as a DHCP Server ............................................5-6
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Address Reservation ................................................................................................5-6
Configuring LAN Setup ...................................................................................................5-7
Using the Wireless Modem Router as a DHCP Server ..........................................5-10
Address Reservation ..............................................................................................5-10
Dynamic DNS Service ..................................................................................................5-11
Setting up Static Routes ...............................................................................................5-13
Static Route Example .............................................................................................5-13
Configuring Static Routes ......................................................................................5-14
Configuring Universal Plug and Play ............................................................................5-15
Building Wireless Bridging and Repeating Networks ...................................................5-17
Configuring a Point-to-Point Bridge Configuration .................................................5-18
Configuring a Repeater with Wireless Client Association ......................................5-19
Chapter 6
USB Storage
USB Drive Requirements ...............................................................................................6-2
File Sharing Scenarios ...................................................................................................6-2
Sharing Photos with Friends and Family ..................................................................6-3
Sharing Large Files with Colleagues ........................................................................6-3
USB Storage Basic Settings ...........................................................................................6-4
Editing a Network Folder ................................................................................................6-7
Configuring USB Storage Advanced Settings ................................................................6-8
Creating a Network Folder .....................................................................................6-10
Unmounting a USB Drive .............................................................................................6-10
Specifying Approved USB Devices ..............................................................................6-11
Connecting to the USB Drive from a Remote Computer ..............................................6-12
Locating the Internet Port IP Address ....................................................................6-12
Accessing the Router’s USB Drive Remotely Using FTP ......................................6-12
Connecting to the USB Drive with Microsoft Network Settings ....................................6-12
Chapter 7
Troubleshooting
Basic Functioning ...........................................................................................................7-1
“Welcome” Page Displays instead of Router Management Interface ......................7-2
Power LED Is Not On ...............................................................................................7-2
Power LED Is Red ....................................................................................................7-2
LAN or ADSL Port LED Is Not On ............................................................................7-3
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Window Appears Asking You to Reload Firmware ..................................................7-3
Cannot Log in to the Wireless Modem Router ................................................................7-3
Troubleshooting the ISP Connection ..............................................................................7-4
ADSL Link ................................................................................................................7-4
Internet LED is Red ..................................................................................................7-5
Obtaining an Internet IP Address .............................................................................7-6
Troubleshooting PPPoE or PPPoA ..........................................................................7-6
Troubleshooting Internet Browsing ..........................................................................7-7
Resolving a ‘Reload Firmware’ Message .................................................................7-7
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................7-8
Testing the LAN Path to Your Router .......................................................................7-8
Testing the Path from Your Computer to a Remote Device .....................................7-9
Restoring the Default Configuration and Password ......................................................7-10
Using the Wireless On/Off and WPS Buttons to Reset the Router ........................7-10
Problems with Date and Time ......................................................................................7-10
Appendix A
Technical Specifications
General Specifications ................................................................................................... A-1
Factory Default Configuration ........................................................................................ A-2
Appendix B
Related Documents
v1.0, November 2009
4
About This Manual
The NETGEAR® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
describes how to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit
Modem Router DGN3500. The information in this manual is intended for readers with
intermediate computer and Internet skills.
Conventions, Formats, and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
• Typographical Conventions. This manual uses the following typographical conventions::
Italic Emphasis, books, CDs, file and server names, extensions
Bold User input, IP addresses, GUI screen text
Fixed Command prompt, CLI text, code
italic URL links
• Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
• Scope. This manual is written for the Wireless-N Modem Router according to these
specifications:
Product Version RangeMax Wireless-N DSL Gigabit Modem Router DGN3500
Manual Publication Date November 2009
For more information about network, Internet, firewall, and VPN technologies, see the links to the
NETGEAR website in Appendix B, “Related Documents.”
Note: Product updates are available on the NETGEAR, Inc. website at
http://kbserver.netgear.com/products/DGN3500.asp.
How to Print This Manual
To print this manual, your computer must have the free Adobe Acrobat reader installed in order to
view and print PDF files. The Acrobat reader is available on the Adobe website at
http://www.adobe.com.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Revision History
Part Number
202-10487-01 1.0 November
Version
Number
Date Description
2009
Original publication.
vi
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Chapter 1
Connecting Your Router to the Internet
This chapter describes how to configure your Wireless-N Modem Router Internet connection.
When you install your modem router using the Resource CD as described in the Setup Manual,
these settings are configured automatically for you. This chapter provides instructions on how to
log in to the modem router for further configuration.
Note: NETGEAR recommends that Windows OS users use the Smart Wizard™ on the
Resource CD for initial configuration
Setup Manual on the Resource CD.
This chapter includes:
• “Using the Setup Manual
• “Logging In to Your Wireless Modem Router” on page 1-2
• “Using the Setup Wizard” on page 1-4
• “Viewing or Manually Configuring Your ISP Settings” on page 1-4
• “Configuring ADSL Settings” on page 1-8
. Mac and Linux OS users should access the
Using the Setup Manual
For first-time installation of your wireless modem router, refer to the Setup Manual. The Setup
Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you
through the procedure to connect your modem router and computers. The Smart Wizard will assist
you in configuring your wireless settings and enabling wireless security for your network. After
initial configuration using the Setup Manual, you can use the information in this Reference
Manual to configure additional features of your wireless modem router.
For installation instructions in a language other than English, see the language options on the
Resource CD.
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Logging In to Your Wireless Modem Router
You can log in to the modem router to view or change its settings. Links to Knowledge
Base and documentation are also available on the modem router main menu.
Note: Your computer must be configured for DHCP. For help with configuring DHCP, see
the documentation that came with your computer or see the link to the online
document in “Preparing Your Network” in Appendix B.
When you have logged in, if you do not click Logout, the modem router waits for 5 minutes after
no activity before it automatically logs you out.
To log in to the modem router:
1. Type http://www./routerlogin.net, or http://www.routerlogin.com, or the modem router’s
LAN IP address (default is 192.168.0.1) in the address field of your browser, and then press
Enter. A login window displays:
Figure 1-1
2. Enter admingfor the modem router user name and your password (or the default, password
For information about how to change the password, see “Changing the Built-In Password” on
page 3-2.
Note: The modem router user name and password are not the same as any other user
name or password you might use to log in to your Internet connection.
If the modem router has never been configured, the Smart Wizard screen displays. After the
modem router has been configured, the Firmware Upgrade assistant will appear.
Connecting Your Router to the Internet 1-2
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
• Checking for Firmware Updates screen. After initial configuration, this screen displays
unless you previously cleared the Check for Updated Firmware Upon Log-in check box.
Figure 1-2
Note: If the modem router is not configured (is in its factory default state) when you
log in, the Setup Wizard displays. See “Using the Setup Wizard” on page 1-4.
If the modem router discovers a newer version of the firmware, you are asked if you want to
upgrade to the new firmware (see “Upgrading the Firmware” on page 4-1 for details). If no
new firmware is available, the following message displays.
Figure 1-3
• Router Status screen. The Router Status screen displays if the modem router has not been
configured yet or has been reset to its factory default settings. See “Viewing Modem Router
Status Information” on page 4-4.
You can use the Setup Wizard to automatically detect your Internet connection as described in
“Using the Setup Wizard” on page 1-4, or you can bypass the Setup Wizard and manually
configure your Internet connection as described in “Viewing or Manually Configuring Your
ISP Settings” on page 1-4.
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
Using the Setup Wizard
You can manually configure your Internet connection using the Basic Settings screen, or you can
allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your
Internet connection for servers and protocols to determine your ISP configuration. This feature is
not the same as the Smart Wizard on the Resource CD that is used for installation.
To use the Setup Wizard:
1. To go to the Setup Wizard screen, from the top of the main menu, select Setup Wizard.
Figure 1-4
2. Select Yes for the Auto-Detect Connection Type, and then click Next to proceed.
3. Enter your ISP settings, as needed.
4. At the end of the Setup Wizard, click Test to verify your Internet connection. If you have
trouble connecting to the Internet, see Chapter 8, “Troubleshooting.”
Viewing or Manually Configuring Your ISP Settings
To view or configure the basic settings:
1. Log in to the modem router as described in “Logging In to Your Wireless Modem Router” on
page 1-2.
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
2. Select Basic Settings from the modem router menu to display the Basic Settings screen.
ISP does not require login
ISP does require login
Figure 1-5
3. Select Yes or No depending on whether your ISP requires a login. This selection changes the
fields available on the Basic Settings screen.
• Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If
you want to change the login time-out, enter a new value in minutes.
• No. If your ISP does not require a login, enter the account name, if required, and the
domain name, if required.
4. Enter the settings for the IP address and DNS server. If you enter or change a DNS address,
restart the computers on your network so that these settings take effect.
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual
5. If no login is required, you can specify the MAC Address setting.
6. Click Apply to save your settings.
7. Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, refer to.
When your Internet connection is working, you do not need to launch the ISP’s login program on
your computer to access the Internet. When you start an Internet application, your modem router
automatically logs you in.
Table 1-1. Basic Settings screen fields
Settings Description
Does Your ISP Require a Login? • Yes
•No
These fields
appear only if no
login is required.
These fields
appear only if
your ISP
requires a login.
Internet IP
Address
Account Name
(If required)
Domain Name
(If required)
Encapsulation • PPPoE (PPP over Ethernet)
Login The login name provided by your ISP. This is often an e-mail
Password The password that you use to log in to your ISP.
Idle Timeout (In minutes) If you want to change the login time-out, enter a new value in
This field appears only if
no login is required.
Enter the account name provided by your ISP. This might also
be called the host name.
Enter the domain name provided by your ISP.
• PPPoA (PPP over ATM)
address.
minutes. This determines how long the modem router keeps
the Internet connection active after there is no Internet activity
from the LAN. Entering an Idle Timeout value of 0 (zero)
means never log out.
• Get Dynamically from ISP. Your ISP uses DHCP to assign
your IP address. Your ISP automatically assigns these
addresses.
• Use Static IP Address. Enter the IP address that your ISP
assigned. Also enter the IP subnet mask and the gateway IP
address. The gateway is the ISP’s modem router to which
your modem router will connect.
• Use IP Over ATM (IFoA). Your ISP uses Classical IP
addresses (RFC 1577). Enter the IP address, IP subnet
mask, and gateway IP addresses that your ISP assigned.
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Table 1-1. Basic Settings screen fields
Settings Description
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on
their names.
• Get Automatically from ISP. Your ISP uses DHCP to
assign your DNS servers. Your ISP automatically assigns
this address.
• Use These DNS Servers. If you know that your ISP does
not automatically transmit DNS addresses to the modem
router during login, select this option, and enter the IP
address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
NAT (Net Address Translation) NAT automatically assigns private IP addresses (10.1.1.x) to
LAN-connected devices.
• Enable. Usually NAT is enabled.
• Disable. This disables NAT, but leaves the firewall active.
Disable NAT only if you are sure that you do not require it.
When NAT is disabled, only standard routing is performed
by this router. Classical routing lets you directly manage the
IP addresses that the modem router uses. Classical routing
should be selected only by experienced users
• Disable firewall. This disables the firewall in addition to
disabling NAT. With the firewall disabled, the protections
usually provided to your network are disabled.
These fields
appear only if no
login is required.
Router MAC Address The Ethernet MAC address that will be used by the modem
router on the Internet port. Some ISPs register the Ethernet
MAC address of the network interface card in your computer
when your account is first opened. They will then accept traffic
only from the MAC address of that computer. This feature
allows your modem router to masquerade as that computer by
“cloning” its MAC address.
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The modem router will
capture and use the MAC address of the computer that you
are now using. You must be using the one computer that is
allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you
want to use.
*. Disabling NAT reboots the modem router and resets its configuration settings to the factory defaults. Disable NAT only if you
plan to install the modem router in a setting where you will be manually administering the IP address space on the LAN side
of the router.
*
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Configuring ADSL Settings
Note: For information about how to install ADSL filters, see the Setup Manual.
NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your
ADSL settings. This usually works fine. However, if you have technical experience and are sure of
the multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual
channel identifier (VCI), you can specify those settings here.
Note: NETGEAR recomments using the Setup Wizard to select the correct country to
optimize detection of the ADSL settings.
If your ISP provided you with a multiplexing method or VPI/VCI number, then enter the setting:
1. From the main menu, select ADSL Settings.The ADSL Settings screen displays.
Figure 1-6
2. In the Multiplexing Method drop-down list, select LLC-based or VC-based.
3. For the VPI, type a number between 0 and 255. The default is 8.
4. For the VCI, type a number between 32 and 65535. The default is 35.
5. Click Apply.
Connecting Your Router to the Internet 1-8
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Chapter 2
Configuring Your Wireless Network
and Security Settings
This chapter describes how to configure the wireless features of your RangeMax Wireless-N DSL
Gigabit Modem Router DGN3500.For a wireless connection, the SSID, also called the wireless
network name, and the wireless security setting must be the same for the modem router and
wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless
security.
Warning: Computers can connect wirelessly at a range of several hundred feet. This can
allow others outside of your immediate area to access your network.
This chapter includes:
• “Planning Your Wireless Network”
• “Manually Configuring Your Wireless Settings” on page 2-4”
• “Manually Configuring Your Wireless Security” on page 2-7”
• “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-13
Planning Your Wireless Network
For compliance and compatibility between similar products in your area, the operating channel
and region must be set correctly.
To configure the wireless network, you can either specify the wireless settings, or you can use
Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security.
• To manually configure the wireless settings, you must know the following:
– SSID. The default SSID for the modem router is NETGEAR.
– The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter supports.
– Wireless security option. To successfully implement wireless security, check each wireless
adapter to determine which wireless security option it supports.
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See “Manually Configuring Your Wireless Security” on page 2-7.
• Push 'N' Connect (WPS) automatically implements wireless security on the modem router
while, at the same time, allowing you to automatically implement wireless security on any
WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate
WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or
entering a PIN number. This generates a new SSID and implements WPA/WPA2 security.
To set up your wireless network using the WPS feature:
– Use the WPS button on the side of the modem router (there is also an on-screen WPS
button), or enter the PIN of the wireless device.
– Make sure that all wireless computers and wireless adapters on the network are Wi-Fi
certified and WPA or WPA 2 capable, and that they support WPS configuration.
See “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-13.
Wireless Placement and Range Guidelines
The range of your wireless connection can vary significantly based on the physical placement of
the modem router. The latency, data throughput performance, and notebook power consumption of
wireless adapters also vary depending on your configuration choices.
For best results, place your modem router according to the following guidelines:
• Near the center of the area in which your PCs will operate.
• In an elevated location such as a high shelf where the wirelessly connected PCs have
line-of-sight access (even if through walls).
• Away from sources of interference, such as PCs, microwave ovens, and 2.4 GHz cordless
phones.
• Away from large metal surfaces.
• Put the antenna in a vertical position to provide the best side-to-side coverage. Put the antenna
in a horizontal position to provide the best up-and-down coverage.
• If using multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
The time it takes to establish a wireless connection can vary depending on both your security
settings and placement. WEP connections can take slightly longer to establish. Also, WEP
encryption can consume more battery power on a notebook computer.
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Wireless Security Options
Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to
300 feet. Such distances can allow for others outside your immediate area to access your network.
Unlike wired network data, your wireless data transmissions can extend beyond your walls and
can be received by anyone with a compatible adapter. For this reason, use the security features of
your wireless equipment. The modem router provides highly effective security features, which are
covered in detail in this chapter. Deploy the security features appropriate to your needs.
There are several ways you can enhance the security of your wireless network:
There are several ways you can enhance the security of your wireless network:
• Restrict access based on MAC address. You can allow only trusted PCs to connect so that
unknown PCs cannot wirelessly connect to the modem router. Restricting access by MAC
address adds an obstacle against unwanted access to your network, but the data broadcast over
the wireless link is fully exposed (see “Restricting access by MAC address” on page 2-8).
• Turn off the broadcast of the wireless network name SSID. If you disable broadcast of the
SSID, only devices that have the correct SSID can connect. This nullifies wireless network
discovery feature of some products, such as Windows XP, but the data is still exposed (see
“Hiding your wireless network name (SSID)” on page 2-8).
• WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared
Key authentication and WEP data encryption block all but the most determined eavesdropper.
This data encryption mode has been superseded by WPA-PSK and WPA2-PSK (see
“Configuring WEP” on page 2-11).
• WPA-802.1x. Wi-Fi Protected Access (WPA) with user authentication implemented using
IEE 802.1x and RADIUS servers (see “Configuring WPA-802.1x” on page 2-12).
• WPA-PSK (TKIP) + WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared
key to perform authentication and generate the initial data encryption keys. The very strong
authentication along with dynamic per frame re-keying of WPA makes it virtually impossible
to compromise (see “Configuring Mixed WPA-PSK+WPA2-PSK Security” on page 2-10).
For more information about wireless technology, see the link to the online document in “Virtual
Private Networking Basics” in Appendix B.
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Manually Configuring Your Wireless Settings
You can view or manually configure the wireless settings for the modem router in the Wireless
Settings screen. If you want to make changes, make sure to note the current settings first.
Note: If you use a wireless computer to change the wireless network name (SSID) or
wireless security settings, you will be disconnected when you click Apply. To
avoid this problem, use a computer with a wired connection to access the modem
router.
To view or manually configure the wireless settings:
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default
user name of admin and default password of password, or using whatever LAN address and
password you have set up.
2. Select Wireless Settings in the main menu. The Wireless Settings screen displays.
Figure 2-1
Configuring Your Wireless Network and Security Settings 2-4
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Table 2-1 describes the information that is displayed in the Wireless Settings screen.
Note: The SSID of any wireless access adapters must match the SSID you specify in
the modem router. If they do not match, you will not get a wireless connection.
3. Select the region in which the modem router will operate.
Note: Up to 270Mbps mode uses two channels, but in this mode only the first chan-
nel is listed in the channel pulldown menu. The associated channels in this
mode are: 1+5, 2+6, 3+7, 4+8, 5+9, 6+10, and 7+11. When you select another
wireless network mode, the channel pulldown displays all available channels:
1 through 13. However, available wireless channels depend on the selected
wireless region.
4. For initial configuration and test, leave the other settings unchanged.
5. Click Save to save your settings or click Apply to allow your changes to take effect
immediately.
6. Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same SSID and wireless settings l
that you specified in the router. Check that they have a wireless link and can obtain an IP
address by DHCP from the modem router. If there is interference, adjust the channel.
Table 2-1. Wireless Settings
Settings Description
Wireless LAN Select the wireless LAN that you want to set up.
• NETGEAR. This is the primary LAN where you set up the region, channel,
mode, and access control (if used).
• NETGEAR2
• NETGEAR3
• NETGEAR4
Name (SSID) This is the wireless network name. Enter a 32-character (maximum) name in this
field. This field is case-sensitive.
In a setting where there is more than one wireless network, different wireless
network names provide a means for separating the traffic. To join a wireless
network, wireless devices use the SSID.
Region The location where the modem router is used.
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Table 2-1. Wireless Settings (continued)
Settings Description
Mode Specify which 802.11 data communications protocol is used. You can select one
of the following modes:
• Up to 270 Mbps. Performance mode, using channel expansion to achieve the
270 Mbps data rate. The Wireless-N Modem Router uses the channel you
selected as the primary channel and expands to the secondary channel
(primary channel +4 or –4) to achieve a 40 MHz frame-by-frame bandwidth.
The Wireless-N Modem Router detects channel usage and disables frame-byframe expansion if the expansion would result in interference with the data
transmission of other access points or clients.
• Up to 130 Mbps. Neighbor friendly mode, for reduced interference with
neighboring wireless networks. Provides two transmission streams with
different data on the same channel at the same time, but also allows 802.11b
and 802.11g wireless devices.
• g & b allows older 802.11g and 802.11b wireless stations to access this
wireless network. You might use this mode for a wireless computer using WEP
security that does not support WPA-PSK or WPA2-PSK.
• g only allows only 802.11g wireless stations to access the wireless network.
Channel The wireless channel fields determine the operating frequency used for the
wireless networks. Do not change the wireless channel unless you experience
interference (shown by lost connections or slow data transfers). If this happens,
you might need to experiment with different channels to see which is the best.
Enable Wireless Access
Point
Allow Broadcast of Name
(SSID)
.
Wireless Isolation This feature is disabled by default. If you select this check box, then the only way
Wireless Station Access
List
• Selected by default, this check box enables the wireless radio, which allows
the modem router to work as a wireless access point.
• Turning off the wireless radio can be helpful for configuration, network tuning,
or troubleshooting.
• The Wireless LED on the front of the modem router displays the current status
of the wireless access point to let you know if it is disabled or enabled. The
wireless access point must be enabled to allow wireless stations to access the
Internet.
Selected by default, the modem router broadcasts its SSID. This makes it easier
to select the right wireless network to connect to.
If you clear this check mark and click Apply, your network name will be hidden.
The first time a wireless device connects to it, the SSID must be typed in.
to connect to the modem router will be via cable on the LAN.
This is disabled by default so that any computer configured with the correct
wireless network name or SSID can access to your wireless network. For
increased security, you can restrict access to the wireless network to only
specific computers based on their MAC addresses. See “Restricting access by
MAC address.”
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Table 2-1. Wireless Settings (continued)
Settings Description
Security Options • Disable. You can use this setting to establish wireless connectivity before
implementing wireless security. NETGEAR strongly recommends that you
implement wireless security.
• WEP (Wired Equivalent Privacy). Use encryption keys and data encryption
for data security. Select 64-bit or 128-bit encryption. See “Configuring WEP” on
page 2-11.
• WPA-PSK (WiFi Protected Access Pre-Shared Key). Allow only computers
configured with WPA to connect to the modem router.
• WPA2-PSK Wi-Fi Protected Access with 2 Pre-Shared Keys). Allow only
computers configured with WPA2 to connect to the modem router.
• Mixed WPA-PSK + WPA2-PSK. Allow computers configured with either WPAPSK or WPA2-PSK security to connect to the modem router.
• WPA-802.1x.
• For WPA or WPA2 configuration, see “Configuring Mixed WPA-PSK+WPA2-
PSK Security” on page 2-10.
Manually Configuring Your Wireless Security
To set up wireless security, you can either manually configure it in the Wireless Settings screen, or
you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement
WPA/WPA2 security (see “Using Push 'N' Connect (WPS) to Configure Your Wireless Network”
on page 2-13).
Note: If you use a wireless computer to configure wireless security settings, you will be
disconnected when you click Apply. Reconfigure your wireless computer to match
the new settings, or access the modem router from a wired computer to make further changes.
Restricting Wireless Access to Your Network
By default, any wireless PC that is configured with the correct SSID can access your wireless
network. For increased security, the modem router provides several ways to restrict wireless access
to your network. You can do the following:
• Turn off wireless connectivity completely.
• Restrict access based on the wireless network name (SSID).
• Restrict access based on the Wireless Card Access List.
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Turning off wireless connectivity completely
You can completely turn off the wireless connectivity of the modem router by pressing the
Wireless On/Off button on the side panel of the modem router. For example, if you use your
notebook computer to wirelessly connect to your modem router and you take a business trip, you
can turn off the wireless portion of the modem router while you are traveling. Other members of
your household who use computers connected to the modem router through Ethernet cables can
still use the modem router. To do this, clear the Enable Wireless Access Point check box on the
Wireless Settings screen, and then click Apply.
Hiding your wireless network name (SSID)
By default, the modem router is set to broadcast its wireless network name (SSID). You can
restrict wireless access to your network by not broadcasting the wireless network name (SSID). To
do this, clear the Allow Broadcast of Name (SSID) check box on the Wireless Settings screen,
and then click Apply. Wireless devices will not “see” your modem router. You must configure
your wireless devices to match the wireless network name (SSID) of the modem router.
Warning: The SSID of any wireless access adapters must match the SSID you specify in
the modem router. If they do not match, you will not get a wireless connection
to the modem router.
Restricting access by MAC address
For increased security, you can restrict access to the wireless network to allow only specific PCs
based on their MAC addresses. You can restrict access to only trusted PCs so that unknown PCs
cannot wirelessly connect to the Amodem router. MAC address filtering adds an obstacle against
unwanted access to your network, but the data broadcast over the wireless link is fully
exposed.The Wireless Station Access list determines which wireless hardware devices will be
allowed to connect to the modem router.
To restrict access based on MAC addresses:
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default
user name of admin and default password of password, or using whatever LAN address and
password you have set up.
Note: If you configure the modem router from a wireless computer, add your com-
puter’s MAC address to the access list. Otherwise you will lose your wireless
connection when you click Apply. You must then access the modem router
from a wired computer, or from a wireless computer that is on the access control list, to make any further changes.
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2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup
Access List button. The Wireless Station Access List screen displays:
Figure 2-2
3. Select the Turn Access Control On check box to enable the restricting of wireless computers
by their MAC addresses.
4. Specify which wireless computers you want to allow to access your wireless network.
• If a computer is connected to the network, you can select it from the Available Wireless
Stations list.
• You can copy and paste the MAC addresses from the modem router’s Attached Devices
screen into the MAC Address field of this screen. To do this, configure each wireless
computer to obtain a wireless link to the modem router. The computer should then appear
in the Attached Devices screen.
• If the computer is not connected, you can type in its MAC address. The MAC address is
usually printed on the wireless device, or it might appear in the modem router’s DHCP
table. The MAC address is 12 hexadecimal digits.
2-9 Configuring Your Wireless Network and Security Settings
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5. Click Add to add the station to the Trusted Wireless Stations list.
Tip: If you are using a wireless computer to set up access control, be sure to add your
computer to the Trusted Wireless Stations list. Otherwise when you click Apply
and your changes take effect you will be disconnected from the wireless
network.
6. Make sure the Turn Access Control On check box is selected, and then click Apply.
Now, only devices on this list will be allowed to wirelessly connect to the modem router. This
prevents unauthorized access to your network.
Configuring Mixed WPA-PSK+WPA2-PSK Security
A high-performance client such as the NETGEAR WN511B must connect to the modem router
using WPA2-PSK to achieve maximum performance. Wireless clients that connect to the modem
router using WPA-PSK run at no more than 802.11g speed. This option allows wireless clients to
use either encryption method.
Note: Not all wireless adapters support WPA or WPA2. Furthermore, client software is
required on the client. Windows XP and Windows 2000 with Service Pack 3 do
include the client software that supports WPA. Nevertheless, the wireless adapter
hardware and driver must also support WPA. Consult the product document for
your wireless adapter and WPA client software for instructions on configuring
WPA settings.
To configure Mixed WPA-PSK+WPA2-PSK:
1. Log in at the default LAN address of http://192.168.0.1, with the default user name of admin
and default password of password, or using whatever LAN address and password you have
set up.
2. Select Wireless Settings below Setup in the main menu of the modem router.
3. Select the Mixed WPA-PSK+WPA2-PSK radio button. The Wireless Settings screen
expands to include the WPA-PSK.
4. Enter the pre-shared key in the Network Key field using between 8 and 63 characters.
Click Save to save your settings or click Apply to allow your changes to take effect
immediately.
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Note: The procedures to configure WPA-PSK and WPA2-PSK are identical to the
procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that
you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) or
WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in
step 3.
For details about WPA-802.1x authentication options, see “Configuring WPA-802.1x” on
page 2-12.
Configuring WEP
Wired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless security.
It is the most often used, but least secure of the available options. WEP Shared Key authentication
and WEP data encryption block all but the most determined eavesdropper. This data encryption
mode has been superseded by WPA-PSK and WPA2-PSK.
To configure WEP data encryption:
1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default
user name of admin and default password of password, or using whatever LAN address and
password you have set up.
2. Select Wireless Settings in the main menu.
3. In the Security Options section of the screen, select WEP (Wired Equivalent Privacy). The
WEP Security Encryption section displays.
Figure 2-3
2-11 Configuring Your Wireless Network and Security Settings
v1.0, November 2009
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