Netgear DGN2200V4 User Manual
N300 Wireless ADSL2+ Modem Router DGN2200v4
User Manual
March 2013
202-11157-01
350 East Plumeria Drive
San Jose, CA 95134
USA
N300 Wireless ADSL2+ Modem Router DGN2200v4
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. ©2013 All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Access the Modem Router
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ADSL Microfilters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
One-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Two-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cable Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Modem Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .16
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . .16
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .20
NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . .21
Chapter 3 NETGEAR genie Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Change WPA Security Option and Passphrase. . . . . . . . . . . . . . . . . . .30
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Chapter 4 NETGEAR genie Advanced Home
NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . .34
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
WPS Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
WAN Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Specify DHCP Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
WMM QoS for Wireless Multimedia Applications. . . . . . . . . . . . . . . . . .43
Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 5 USB Storage
USB Drive Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Connect a USB Storage Device to the Modem Router . . . . . . . . . . . . . . .49
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
File-Sharing Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
View a USB Device Attached to the Modem Router . . . . . . . . . . . . . . . . .53
USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . .54
Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Set Up Firewall Rules to Control Network Access . . . . . . . . . . . . . . . . . . .60
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . . .61
Port Forwarding to Permit External Host Communications . . . . . . . . . . . .62
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . .63
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .63
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .65
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Schedule When to Block the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 7 Administration
Update the Modem Router Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Wireless Settings (2.4 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .75
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .76
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .82
Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Wireless Distribution System (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . .93
Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Chapter 9 Virtual Private Networking
Overview of VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Client-to-Gateway VPN Tunnels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Gateway-to-Gateway VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Set Up a Client-to-Gateway VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Add a Gateway-to-Gateway VPN Tunnel. . . . . . . . . . . . . . . . . . . . . . . . .107
Activate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
View or Change the Status of a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . .110
Deactivate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Delete a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Auto Policy Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Add or Edit a VPN Auto Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Add or Edit a Manual VPN Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Chapter 10 Troubleshooting
Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
LAN LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .122
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Troubleshoot PPPoE or PPPoA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Test the LAN Path to Your Modem Router. . . . . . . . . . . . . . . . . . . . . .124
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .125
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Appendix B Notification of Compliance
6
1. Hardware Setup
The N300 Wireless ADSL2+ Modem Router DGN2200v4 provides an easy and secure way to
set up a wireless home network with fast access to the Internet. You can connect the modem
router to a high-speed digital subscriber line (DSL) or behind a fiber cable modem using an
Ethernet WAN interface.
If you have not already set up your new modem router using the installation guide that comes in
the box, this chapter walks you through the hardware setup.
Router, explains how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Modem Router
• Hardware Features
• Position Your Modem Router
• ADSL Microfilters
• Cable Your Modem Router
Chapter 2, Access the Modem
1
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
If you want instructions about how to wall-mount your modem router, see Wall-Mount Your
Router at
http://support.netgear.com/app/answers/detail/a_id/18725.
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Unpack Your Modem Router
Your box should contain the following items:
Y our package might contain more items.
The filter or splitter provided depends on
the region, and in some locations, a CD
is included.
Power adapter
Figure 1. Package contents
N300 Modem Router
Line
ADSL
Phone
Filter/splitter
Ethernet cablePhone cable
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials in case you need to return the product for repair.
Hardware Features
Before you cable your modem router, take a moment to become familiar with the front panel,
back panel, and label. Pay particular attention to the LEDs on the front panel.
Hardware Setup
8
N300 Wireless ADSL2+ Modem Router DGN2200v4
W
Front Panel
The modem router front panel has the status LEDs and icons shown in the figure. The WiFi
and WPS icons are buttons.
WPS button
iFi On/Off button
Internet
DSL
Ethernet WAN
USB
LAN ports (1-4)
Power
Figure 2. Front panel LEDs and icons
The following table describes the LEDs, icons, and buttons on the front panel.
Table 1. Front panel icons for buttons and LEDs
Icon Description
WPS button • Pressing this button lets you use Wi-Fi Protected Setup (WPS) to join the
network. (see Wi-Fi Protected Setup (WPS) Method on page 20).
• Solid green. Wireless security has been enabled.
• Blinking green. A
• Off. WPS is not enabled.
WPS-capable device is connecting to the device.
WiFi On/Off button Pressing this button turns on and off the wireless radio in the modem router. By
default, WiFi is on.
• Solid green. There
• Blinking green. Data is being transmitted or received over the WiFi link.
• Off.
There is no WiFi connectivity . You can still plug an Ethernet cable into one of
the LAN ports to get wired connectivity. For more information about the use of
this button, see Advanced Wireless Settings on page 80.
is WiFi connectivity.
Hardware Setup
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Table 1. Front panel icons for buttons and LEDs (continued)
Icon Description
Internet • Solid green. You have an Internet connection. If the connection timed out based
on the setting you entered in the Internet Setup screen, but the DSL connection
is still present, the LED stays green. If the Internet connection is dropped for any
other reason, the LED turns off.
• Solid red. The
see Troubleshoot the Internet Connection on page 122.
• Blinking green. Data is being transmitted over the DSL port.
• Off. No Internet connection is detected or the device is in bridge mode (an
external device handles the ISP connection).
Internet (IP) connection failed. For troubleshooting information,
DSL
WAN Network
USB
LAN (1-4)
Power
• Solid green. You have a DSL connection. In technical terms, the DSL port is
synchronized with an ISP’s network-access device.
• Blinking green.
DSL line.
• Solid red.
• Off.
• Solid green. The modem router obtained a WAN IP address over Ethernet WAN
• Off. Ethernet W
• Solid green. A USB device is connected and ready to use.
• Blinking green.
• Off. No USB device connected, or someone clicked the Safely Remove
• Solid green. The LAN port has detected an Ethernet link with a device.
• Off. No link is detected on this port.
• Solid green. Power is supplied to the modem router.
• Solid red. POST (power-on self-test) failed or a device malfunction has
• Off. Power is not supplied to the modem router.
• Blinking. When the Restore Factory Settings button is pressed for 6 seconds
The unit is off or there is no DSL link established.
port 4 and the Internet connection is established.
yet assigned an IP address over this port.
Hardware button, or an error has occurred with the device.
occurred.
(pressing it briefly resets the unit, the Power LED blinks red three times and then
turns green as the modem router resets to the factory defaults.
The modem router is negotiating the best possible speed on the
The DSL connection could not be established.
AN port 4 is not being used as a WAN port, or the ISP has not
A USB device is in use.
Hardware Setup
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Back Panel
The back panel has the buttons and port connections as shown in the following figure.
ADSL port
LAN port or WAN cable/fiber Internet port
Ethernet LAN ports
USB port
Reset button
On/Off button
Power adapter input
Figure 3. Back panel connections and buttons
For information about resetting the modem router to its factory settings, see Factory Settings
on page 128.
Label
The label on the bottom of the modem router shows the preset login information, MAC
address, and serial number.
MAC address
Figure 4. Label on modem router bottom
Serial
Hardware Setup
Wi-Fi network name
and passwordnumber
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Position Your Modem Router
The modem router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your modem router.
For example, the thickness and number of walls the wireless signal passes through can limit
the range. For best results, place your modem router:
• Near the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the modem router and your other devices to a minimum.
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or a 2.4 GHz cordless phone and
its base.
• A way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
ADSL Microfilters
If this is the first time you have cabled a modem router between a DSL phone line and your
computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip
this section and proceed to
An ADSL microfilter is a small inline device that filters DSL interference out of standard phone
equipment that shares the same line with your DSL service. Every telephone device that
connects to a telephone line that provides DSL service needs an ADSL microfilter to filter out
the DSL interference. Examples of devices are telephones, fax machines, answering
machines, and caller ID displays. Not every phone line in your home necessarily carries DSL
service. That depends on the DSL service setup in your home.
Note: Often the ADSL microfilter is in the box with the modem router. If you
purchased the modem router in a country where a microfilter is not
included, you have to acquire the ADSL microfilter separately.
One-Line ADSL Microfilter
Plug the ADSL microfilter into the wall outlet and plug your phone equipment into the jack
labeled Phone. The modem router plugs directly into a separate DSL line. Plugging the
modem router into the phone jack blocks the Internet connection. If you do not have a
Cable Your Modem Router on page 14.
Hardware Setup
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N300 Wireless ADSL2+ Modem Router DGN2200v4
separate DSL line for the modem router, the best thing to do is to use an ADSL microfilter
with a built-in splitter (see T wo-Line ADSL Microfilter on page 13)
Plugs into DSL line
Figure 5. One-line ADSL microfilter
.
If you do not have a separate DSL line for the modem router, the second-best solution is to
get a separate splitter. To use a one-line filter with a separate splitter, insert the splitter into
the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
T wo-Line ADSL Microfilter
Use an ADSL microfilter with a built-in splitter if you have a single wall outlet that provides
connectivity for both the modem router and your telephone equipment. Plug the ADSL
microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and
plug the modem router into the jack labeled ADSL.
Plugs into the DSL line
Figure 6. Two-line ADSL microfilter with built-in splitter
Summary
• One-line ADSL microfilter. Use with a phone or fax machine.
• Splitter. Use with a one-line
modem router.
• T
wo-line ADSL microfilter with built-in splitter. Use to share an outlet with a phone
and the modem router.
ADSL microfilter to share an outlet with a phone and the
Hardware Setup
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Cable Your Modem Router
You can use either a DSL or a cable/fiber Internet connection.
DSL Internet
or
Line
Phone
Cable/fiber
ADSL
Figure 7. Cable connections
CAUTION:
Incorrectly connecting a filter to your modem router blocks your DSL
connection.
For help with installation, see the installation guide that came in the package with your
product.
For information about how to access the modem router to view or change the settings, see
Chapter 2, Access the Modem Router.
Hardware Setup
14
2. Access the Modem Router
This chapter explains how to use NETGEAR genie to set up your modem router after you
complete cabling as described in the installation guide and in the previous chapter.
This chapter contains the following sections:
• Modem Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade the Firmware
• Dashboard (Basic Home Screen)
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
2
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Modem Router Setup Preparation
You can set up your modem router with the NETGEAR genie automatically, or you can use
the genie menus and screens to set up your modem router manually. Before you start the
setup process, get your ISP information and make sure the computers and devices in the
network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
modem router and to check that your Internet configuration is correct. Your Internet service
provider (ISP) should have provided you with all of the information needed to connect to the
Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP’s login program on your
computer to access the Internet. When you start an Internet application, your modem router
automatically logs you in. Make sure that you have the following information:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the modem router.
Types of Logins and Access
There are separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Modem Router login logs you in to the modem router interface. For more information
about this login, see
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Y our modem router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on the bottom of your modem router.
Use NETGEAR genie after Installation on page 18.
Access the Modem Router
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N300 Wireless ADSL2+ Modem Router DGN2200v4
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your modem router:
1. T
urn on the modem router by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the modem router with an
Ethernet cable (wired) or wirelessly with the preset security settings listed on the bottom
label.
3. Launch your Internet browser
• The first time you set up the Internet connection for your modem router, the browser
goes to http://www
.
.routerlogin.net, and the NETGEAR genie screen displays.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on page 18.
4. Follow the onscreen instructions to complete NETGEAR genie setup.
NETGEAR genie guides you through connecting the modem router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the modem router.
• Make sure that the modem router has full power
• T
o make sure that the browser does not cache the previous page, close and reopen the
browser.
• Browse to http://www
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the modem router.
.routerlogin.net.
Access the Modem Router
, and that its WiFi LED is lit.
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N300 Wireless ADSL2+ Modem Router DGN2200v4
If the modem router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 10, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Use NETGEAR genie after Installation
When you first set up your modem router, NETGEAR genie automatically starts when you
launch an Internet browser on a computer that is connected to the modem router. If you want
to view or change settings for the modem router, you can use genie again.
1. Launch your browser from a computer or wireless device that is connected to the
modem router.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
The login window displays.
3. Enter admin for the modem router user name and password for the modem router
password, both in lowercase letters.
Note: The modem router user name and password are different from the user
name and password for logging in to your Internet connection. For more
information, see
Types of Logins and Access on page 16.
Upgrade the Firmware
When you set up your modem router and are connected to the Internet, the modem router
automatically checks for you to see if newer firmware is available. If it is, a message is
displayed on the top of the screen. For more information, see
Firmware on page 71.
Click the message when it shows up, and click Yes to upgrade the modem router with the
latest firmware. After the upgrade, the modem router restarts.
CAUTION:
Do not try to go online, turn off the modem router, shut down the computer ,
or do anything else to the modem router until the modem router finishes
restarting and the Power LED has stopped blinking for several seconds.
Update the Modem Router
Access the Modem Router
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Dashboard (Basic Home Screen)
The modem router Basic Home screen has a dashboard that lets you see the status of your
Internet connection and network at a glance. You can click any of the six sections of the
dashboard to view and change the settings. The left column has menus. You can use the
Advanced tab to access more menus and screens.
Language
Menus
(Click the
Advanced
tab to view
more)
Figure 8. Basic Home screen with dashboard, language, and online help
Dashboard
(Click to
view details)
Help
• Home. This dashboard screen displays when you log in to the modem router.
• Internet. Set, update, and check the ISP settings of your modem router.
• W
ireless. View or change the wireless settings for your modem router.
• Attached Devices. V
iew the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. If you connected a USB storage device to the modem router, then it is
displayed here.
• Guest Network. Set up a guest network to allow visitors to use your modem router’
s
Internet connection.
• Advanced tab. Set the modem router up for unique situations such as when remote
access by IP or by domain name from the Internet is needed. See Chapter 8, Advanced
Settings. You need a solid understanding of networking to use this tab.
• Help & Support. Go to the NETGEAR support site to get information, help, and product
documentation.
These links work once you have an Internet connection.
Access the Modem Router
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network. For instructions
about how to set up a guest network, see Set Up a Guest Network on page 31.
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the modem router label. If
you changed these settings, look for the network name that you used.
This software scans for all wireless networks in your area.
3. Enter the modem router password and click Connect.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WP A2 or WPA
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the modem router front panel
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
.
Access the Modem Router
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N300 Wireless ADSL2+ Modem Router DGN2200v4
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. See the NETGEAR genie App User Manual for details about the genie apps.
Retrieve wireless password
Menu
About genie
Language
Dashboard
(Click to
view
details)
Support
Figure 9. genie app dashboard
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to features like Live Parental Controls, guest access, Internet traf
meter, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
fic
Figure 10. genie mobile app home screen
Access the Modem Router
21
3. NETGEAR genie Basic Settings
This chapter contains the following sections:
• Internet Setup
• Parental Controls
• Basic Wireless Settings
• Set Up a Guest Network
• View Attached Devices
For information about ReadySHARE USB storage, see Chapter 5, USB Storage.
3
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N300 Wireless ADSL2+ Modem Router DGN2200v4
Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
Note: You can use the Setup Wizard to detect the Internet connection and
automatically set up the modem router. See Setup Wizard on
page 34.
To view or change the basic Internet setup:
1. From the Home screen, select Internet.
Scroll to
view more
settings
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
s. Select the encapsulation method and enter the login name. If you want to
• Ye
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
2. Enter the settings for the IP address and DNS server
.
The default settings usually work fine. If you have problems with your connection, check
the ISP settings.
3. Click Apply to save your settings.
4. Click T
est to test your Internet connection.
If the NETGEAR website does not display within 1 minute, see Chapter 10,
Troubleshooting.
NETGEAR genie Basic Settings
23
N300 Wireless ADSL2+ Modem Router DGN2200v4
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether tan ISP login is required.
Does Your Internet connection require a login? Answer either yes or no.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP. This might
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP.
These fields display when your ISP requires a login:
• Internet Service Provider. The choices are PPPoE or PPPoA.
• Login. The login name provided by your ISP. This login name is often an email address.
• Password. The password that you use to log in to your ISP.
• Service Name (if Required). If your ISP provided a service name, enter it here.
• Connection Mode. Always On, Dial on Demand, or Manually Connect.
• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This setting determines how long the modem router keeps the Internet
connection active after there is no Internet activity from the LAN. A value of 0 (zero)
means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s modem router to which your
modem router will connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this
option. Enter the IP address of your ISP’s primary DNS server . If a secondary DNS server
address is available, enter it also.
NAT (Network Address Translation). NAT allows computers on your home network to
share the modem router Internet connection. NAT is enabled by default because it is needed
in most situations. The following settings are available:
• Enable
• Disable
• Disable Port Scan and DoS Protection
NETGEAR genie Basic Settings
24
N300 Wireless ADSL2+ Modem Router DGN2200v4
Router MAC Address. The Ethernet MAC address that the modem router uses on the
Internet port. Some ISPs register the MAC address of the network interface card in your
computer when your account is first opened. They accept traffic only from the MAC address
of that computer. This feature allows your modem router to use your computer’s MAC
address (also called cloning).
• Use Default
• Use Computer MAC
the computer that you are now using. You have to use the one computer that the ISP
allows.
• Use This MAC
Address. Use the default MAC address.
Address. The modem router captures and uses the MAC address of
Address. Enter the MAC address that you want to use.
Parental Controls
The first time you select Parental Controls from the Basic Home screen, your browser goes
to the Live Parental Controls website. You can learn more about Live Parental Controls or
download the application.
Figure 11. Live Parental Controls website
To set up Live Parental Controls:
1. Select Parental Controls on the Dashboard screen.
2. Click either the W
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management Utility
indows Users or Mac Users button.
.
NETGEAR genie Basic Settings
25
N300 Wireless ADSL2+ Modem Router DGN2200v4
After installation, Live Parental Controls automatically starts.
4. Click Next, read the note, and click Next again to proceed.
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in
or create a free account.
5. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, leave the Ye
s radio button selected.
• If you do not have an OpenDNS account, select the No radio button.
If you are creating an account, the following screen displays:
• Fill in the fields and click Next.
NETGEAR genie Basic Settings
26
N300 Wireless ADSL2+ Modem Router DGN2200v4
After you log on or create your account, the filtering level screen displays:
6. Select the radio button for the filtering level that you want and click Next.
7. Click the Take me to the status screen button.
Parental controls are now set up for the modem router. The dashboard shows Parental
Controls as Enabled.
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The modem router comes with preset security. This means that the Wi-Fi network name
(SSID), network key (password), and security option (encryption protocol) are preset in the
factory
. You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
NETGEAR genie Basic Settings
27
N300 Wireless ADSL2+ Modem Router DGN2200v4
NETGEAR recommends that you do not change your preset security settings. If you change
your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click
Apply. To avoid this problem, use a
computer with a wired connection to access the modem router.
To view or change basic wireless settings:
1. Select Basic > W
ireless.
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes that are needed.
3. Click Appl.
Your settings are saved.
If you were connected wirelessly to the modem router and you changed the SSID or
wireless security
, you are disconnected from the network.
4. Set up and test your wireless devices and computers to make sure that they can connect
wirelessly. If they do not, check the following:
• Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover
• Does your wireless device or computer show up on the
.
Attached Devices screen? If it
does, it is connected to the network.
• If you are not sure what the network name (SSID) or password is, look on the label on
the bottom of your modem router.
NETGEAR genie Basic Settings
28
N300 Wireless ADSL2+ Modem Router DGN2200v4
Wireless Settings Screen Fields
You can use this screen to view or change the wireless network settings and the security
option.
Wireless Network
Enable SSID Broadcast. This setting allows the modem router to broadcast its SSID so
wireless stations can see this wireless name (SSID) in their scanned network lists. This
check box is selected by default. To turn off the SSID broadcast, clear this check box, and
click Apply.
Enable Wireless Isolation. If this check box is selected, computers or wireless devices that
join the network can use the Internet, but cannot access each other or access Ethernet
devices on the network.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this setting.
Region. The location where the modem router is used. Select from the countries in the list. In
the United States, the region is fixed to United States and is not changeable.
Channel. This setting is the wireless channel the gateway uses. Enter a value from 1 through
13. (For products in the North America market, only Channels 1 through 11 can be operated.)
Do not change the channel unless you experience interference (shown by lost connections or
slow data transfers). If this happens, experiment with different channels to see which is the
best.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Mode. Up to 145 Mbps is the default setting, which allows 802.11n and 802.11g wireless
devices to join the network. The other settings are Up to 54 Mbps, and Up to 300 Mbps.
Security Options Settings
The Security Options section of the Wireless Settings screen lets you change the security
option and passphrase. NETGEAR recommends that you do not change these settings,
but this section explains how. Do not disable security.
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
This section presents an overview of the security options and provides guidance on when to
use which option. It is also possible to set up a guest network without wireless security.
NETGEAR does not recommend this.
NETGEAR genie Basic Settings
29
N300 Wireless ADSL2+ Modem Router DGN2200v4
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key
. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.
WP A2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WP
A2-PSK gets
higher speed because it is implemented through hardware, while WPA-PSK is usually
implemented through software. WPA2-PSK uses a passphrase to authenticate and generate
the initial data encryption keys. Then it dynamically varies the encryption key.
WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.
A2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed
WP
and security. For help with WPA settings on your wireless computer or device, see the
instructions that came with your product.
Change WPA Security Option and Passphrase
Y ou can change the security settings for your modem router. If you do so, then write down the
new settings and store them in a secure place for future reference.
To change the WPA settings:
1. Select Basic > Wireless Settings.
2. Under Security Options, select the WP
3. In the Passphrase field that displays when you select a WPA security option, enter the
network key (password) that you want to use. It is a text string from 8 to 63 characters.
A option you want.
NETGEAR genie Basic Settings
30
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