Netgear DGN2200V3 User Manual
N300 Wireless ADSL2+ Modem Router DGN2200v3
User Manual
October 2013
202-10870-04
350 East Plumeria Drive
San Jose, CA 95134
USA
N300 Wireless ADSL2+ Modem Router DGN2200v3
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Modem Router Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ADSL Microfilters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
One-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Two-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cable Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Modem Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .18
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 18
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .22
NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 3 NETGEAR genie Basic Settings
Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ReadySHARE USB Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
3
N300 Wireless ADSL2+ Modem Router DGN2200v3
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . 34
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 4 NETGEAR genie Advanced Home
NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 38
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Use the Modem Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . .46
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 59
Access the Modem Router’s USB Drive Remotely Using FTP. . . . . . . . 59
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Firewall Rules to Control Network Access . . . . . . . . . . . . . . . . . . . . . . . . .62
Set Up Firewall Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . . .63
Port Forwarding to Permit External Host Communications . . . . . . . . . . . . 64
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . .65
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .65
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .67
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4
N300 Wireless ADSL2+ Modem Router DGN2200v3
Chapter 7 Administration
Upgrade the Modem Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Wireless Settings (2.4 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .77
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . .82
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Change the Device Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Chapter 9 Virtual Private Networking
Overview of VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Client-to-Gateway VPN Tunnels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Gateway-to-Gateway VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Plan a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
VPN Tunnel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Set Up a Client-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . . . . . .98
Step 1: Configure the Gateway-to-Client VPN Tunnel . . . . . . . . . . . . . .98
Step 2: Configure the NETGEAR ProSafe VPN Client. . . . . . . . . . . . .101
Set Up a Gateway-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . .108
VPN Tunnel Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Activate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Verify the Status of a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Deactivate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Delete a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Set Up VPN Tunnels in Special Circumstances . . . . . . . . . . . . . . . . . . . .116
5
N300 Wireless ADSL2+ Modem Router DGN2200v3
Use Auto Policy to Configure VPN Tunnels . . . . . . . . . . . . . . . . . . . . .116
Use Manual Policy to Configure VPN Tunnels. . . . . . . . . . . . . . . . . . . 123
Chapter 10 Troubleshooting
Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LAN LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Troubleshooting the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . 128
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Troubleshooting PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . .130
TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Test the LAN Path to Your Modem Router. . . . . . . . . . . . . . . . . . . . . .130
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 131
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Appendix B VPN Configuration
Configuration Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Modem Router with FQDN to Gateway B . . . . . . . . . . . . . . . . . . . . . . . .141
Configuration Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuration Summary (Telecommuter Example) . . . . . . . . . . . . . . . . .145
Setting Up Client-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . . . 146
Step 1: Configure Gateway A (Router at the Main Office) . . . . . . . . . . 146
Step 2: Configure Gateway B (Router at the Regional Office) . . . . . . . 147
Monitoring the VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Viewing the VPN Router’s VPN Status and Log Information . . . . . . . . 154
Appendix C Notification of Compliance
Index
6
1. Hardware Setup
Getting to know your modem router
1
The N300 Wireless ADSL2+ Modem Router DGN2200v3 provides you with an easy and secure
way to set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet
service providers, lets you block unsafe Internet content and applications, and protects the
devices (computers, gaming consoles, and so on) that you connect to your home network.
If you have not already set up your new modem router using the installation guide that comes in
the box, this chapter walks you through the hardware setup.
NETGEAR genie, explains how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Modem Router
• Hardware Features
• Position Your Modem Router
• ADSL Microfilters
• Cable Your Modem Router
• Verify the Cabling
Chapter 2, Getting Started with
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
If you want instructions about how to wall-mount your router, see Wall-Mount Your Router at
http://support.netgear.com/app/answers/detail/a_id/18725.
7
N300 Wireless ADSL2+ Modem Router DGN2200v3
Unpack Your Modem Router
Your box should contain the following items:
• N300 Wireless
ADSL2+ Modem Router DGN2200v3
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• T
elephone cable with RJ-11 connector
• Microfilters and splitters (quantity and type vary by region)
• CD with documentation (German only)
• Installation guide with cabling and modem router setup instructions
Hardware Features
Before you cable your modem router, take a moment to become familiar with the label and
the front and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom of the modem router shows the Restore Factory Settings button, ,
preset login information, MAC address, and serial number.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation
Restore
Factory
Settings
Figure 1. Label on modem router bottom
Wi-Fi network name
and password
Serial
number
MAC address
See Factory Settings on page 134 for information about restoring factory settings.
Hardware Setup
8
N300 Wireless ADSL2+ Modem Router DGN2200v3
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
ADSL
Ethernet LAN
Figure 2. Back panel port connections
USB
Power
On/Off
Front Panel
The modem router front panel has the status LEDs and icons shown in the figure. Note that
the Wireless and WPS icons are buttons.
Power LAN Ports (1–4) USB DSL WiFi WPSInternet
Figure 3. Front panel LEDs and icons
Hardware Setup
9
N300 Wireless ADSL2+ Modem Router DGN2200v3
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.
Table 1. Front panel LEDs and buttons
Icon Description
Power
LAN
USB
DSL
Internet
• Solid green. Power is supplied to the modem router.
• Solid red. POST (power-on self-test) failure or a device malfunction has
occurred.
• Off. Power is not supplied to the modem router.
• Blinking.
is pressed for 6 seconds (pressing it briefly resets the unit). The Power LED then
blinks red three times when the Restore Factory Settings button is released and
then turns green as the modem router resets to the factory defaults.
• Solid green. The LAN port has detected an Ethernet link with a device.
• Blinking green.Data is being transmitted or received.
• Off. No link is detected on this port.
• Solid green. A USB device is connected and ready to use.
• Blinking green.
• Off. No USB device connected, or the Safely Remove Hardware” has been
activated, or an error has occurred with the device.
• Solid green. You have a DSL connection. In technical terms, the DSL port is
synchronized with an ISP’s network-access device.
• Blinking green.
DSL line.
• Off.
• Solid green. You have an Internet connection. If this connection is dropped due
to an idle time-out but the DSL connection is still present, the LED stays green.
If the Internet connection is dropped for any other reason, the LED turns off.
• Solid red. The
Connection on page 128 for troubleshooting information.
• Blinking green. Data is being transmitted over the DSL port.
• Off. No Internet connection is detected or the device is in bridge mode (an
external device handles the ISP connection).
The LED blinks momentarily when the Restore Factory Settings button
A USB device is in use.
The modem router is negotiating the best possible speed on the
The unit is off or there is no DSL link established.
Internet (IP) connection failed. See Troubleshooting the Internet
WiFi
Icon is on the WiFi
button
WPS
Icon is on the WPS
button
• Solid green. There
• Blinking green. Data is being transmitted or received over the WiFi link.
• Off.
• Solid green. Indicates that wireless security has been enabled.
• Blinking green.
• Off. WPS is not enabled. See Wi-Fi Protected Setup (WPS) Method on page 22
There is no WiFi connectivity. You can still plug an Ethernet cable into one
of the LAN ports to get wired connectivity. See Advanced Wireless Settings on
page 81 for more information about the use of this button.
for more information about the use of this button.
is WiFi connectivity.
A WPS-capable device is connecting to the device.
Hardware Setup
10
N300 Wireless ADSL2+ Modem Router DGN2200v3
Modem Router Stand
For optimal wireless network performance, use the stand (included in the package) to
position your modem router upright.
1. Orient your modem router vertically
2. Insert the tabs of the stand into the slots on the bottom of your modem router as shown.
3. Place your modem router in a suitable area for installation (near an AC power outlet and
accessible to the Ethernet cables for your wired computers).
.
Position Your Modem Router
The modem router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your modem
router. For example, the thickness and number of walls the wireless signal passes through
can limit the range. For best results, place your modem router:
• Near the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the modem router and your other devices to a minimum.
• A
way from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz cordless phone.
AC power outlet and near Ethernet cables for wired computers.
Hardware Setup
11
N300 Wireless ADSL2+ Modem Router DGN2200v3
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
• With the antennas in a vertical position to provide the best side-to-side coverage or in a
horizontal position to provide the best up-and-down coverage, as applicable.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference.
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
The recommended channel spacing between
ADSL Microfilters
If this is the first time you have cabled a router between a DSL phone line and your computer
or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip this
section and proceed to Cable Your Modem Router on page 13.
An ADSL microfilter is a small inline device that filters DSL interference out of standard phone
equipment that shares the same line with your DSL service. Every telephone device that
connects to a telephone line that provides DSL service needs an
the DSL interference. Examples of devices are telephones, fax machines, answering
machines, and caller ID displays. Note that not every phone line in your home necessarily
carries DSL service. That depends on the DSL service setup in your home.
ADSL microfilter to filter out
Note: Often the ADSL microfilter is in the box with the modem router. If you
purchased the modem router in a country where a microfilter is not
included, you have to acquire the ADSL microfilter separately.
One-Line ADSL Microfilter
Plug the ADSL microfilter into the wall outlet and plug your phone equipment into the jack
labeled Phone. The modem router plugs directly into a separate DSL line. Plugging the
modem router into the phone jack blocks the Internet connection. If you do not have a
separate DSL line for the modem router, the best thing to do is to use an ADSL microfilter
with a built-in splitter (see Two-Line ADSL Microfilter on page 13)
Plugs into DSL line
Figure 4. One-line ADSL microfilter
If you do not have a separate DSL line for the modem router, the second-best solution is to
get a separate splitter. To use a one-line filter with a separate splitter, insert the splitter into
the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
.
Hardware Setup
12
N300 Wireless ADSL2+ Modem Router DGN2200v3
Two-Line ADSL Microfilter
Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides
connectivity for both the modem router and your telephone equipment. Plug the ADSL
microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and
plug the modem router into the jack labeled ADSL.
Plugs into the DSL line
Figure 5. Two-line ADSL microfilter with built-in splitter
Summary
• One-line ADSL microfilter. Use with a phone or fax machine.
• Splitter
modem router.
• T
modem router.
. Use with a one-line ADSL microfilter to share an outlet with a phone and the
wo-line ADSL microfilter with built-in splitter. Use to share an outlet with a phone and the
Cable Your Modem Router
Internet
Line
Phone
ADSL
Figure 6. Cable connections
CAUTION:
Incorrectly connecting a filter to your modem router blocks your DSL
connection.
Hardware Setup
13
N300 Wireless ADSL2+ Modem Router DGN2200v3
This section includes the same information about the printed installation guide that came with
the modem router.
To cable the modem router:
1. Connect the
a.
Install an ADSL microfilter between the phone line and the phone.
b. Connect the
c. Use an
ADSL.
Line
Phone
ADSL
ADSL port of the modem router to the ADSL port of the microfilter
ADSL microfilter for every phone line in the house if your modem router and
telephone connect to the same phone line.
2. Add power to the modem router
.
Internet
Line
Phone
ADSL
2
a. Connect the power adapter to the router and plug the power adapter into an outlet.
b. W
ait for the WiFi LED on the front panel to turn on. If none of the LEDs on the front
panel are on, press the On/Off button on the rear panel of the modem router.
3. Connect the computer
.
Hardware Setup
14
N300 Wireless ADSL2+ Modem Router DGN2200v3
You can use an Ethernet cable or connect wirelessly.
Internet
Line
ADSL
Phone
3
• Use the yellow Ethernet cable to connect your computer to an Ethernet port on your
router.
• Or
, connect wirelessly by using the preset wireless security settings located on the
label on the bottom of the router.
4. Open a browser
.
4
If a web page does not open, close and reopen the browser and enter http://routerlogin.net
in the address bar.
5. Connect any additional wired computers to your modem router by inserting an Ethernet
cable from a computer into one of the three remaining LAN ports.
Note: If you are an advanced user who wants to set up the modem to run
in “pure bridge” or Modem mode, you need to log in to the modem
and change the Device Mode setting to Modem mode. See Change
the Device Mode on page 93.
Hardware Setup
15
N300 Wireless ADSL2+ Modem Router DGN2200v3
Verify the Cabling
Verify that your modem router is cabled correctly by checking the modem router LEDs. Turn
on the modem router by pressing the On/Off button on the back.
• The Power LED is green when the modem router is turned on.
•
•
•
•
Turn on your computer. If software usually logs you in to your Internet connection, do not run
that software. Cancel it if it starts automatically
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the modem
router by an Ethernet cable.
The LAN ports are green for each computer cabled to the modem router by an
Ethernet cable.
The WiFi LED is green when the modem router is turned on.
The DSL LED is green when you have a DSL connection.
The Internet LED is red when there is no Internet connection.
.
Hardware Setup
16
2. Getting Started with NETGEAR
genie
Connecting to the modem router
This chapter explains how to use NETGEAR genie to set up your modem router after you
complete cabling as described in the installation guide and in the previous chapter.
This chapter contains the following sections:
• Modem Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade the Firmware
• Dashboard (Basic Home Screen)
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
2
17
N300 Wireless ADSL2+ Modem Router DGN2200v3
Modem Router Setup Preparation
You can set up your modem router with the NETGEAR genie automatically, or you can use
the genie menus and screens to set up your modem router manually. Before you start the
setup process, get your ISP information and make sure the computers and devices in the
network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
modem router and to check that your Internet configuration is correct. Your Internet service
provider (ISP) should have provided you with all of the information needed to connect to the
Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP’s login program on your
computer to access the Internet. When you start an Internet application, your modem router
automatically logs you in. Make sure that you have the following information:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the modem router.
Types of Logins and Access
There are separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Modem Router login logs you in to the modem router interface from NETGEAR genie.
See
Use NETGEAR genie after Installation on page 20 for details about this login.
• ISP login logs you in to your Internet service. Your service provider has provided you
with this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Your modem router is preset with a unique
wireless network name (SSID) and password for wireless access. This information is on
the label on the bottom of your modem router.
Getting Started with NETGEAR genie
18
N300 Wireless ADSL2+ Modem Router DGN2200v3
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your modem router:
1. T
urn the modem router on by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the modem router with an
Ethernet cable (wired) or wirelessly with the preset security settings listed on the bottom
label.
3. Launch your Internet browser
• The first time you set up the Internet connection for your modem router, the browser
goes to http://www
• If you already used the NETGEAR genie, type http://www
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on page 20.
4. Follow the onscreen instructions to complete NETGEAR genie setup. NETGEAR genie
guides you through connecting the modem router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the modem router.
• Make sure that the router has full power
• Close and reopen the browser to make sure that the browser does not cache the
previous page.
• Browse to http://www
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the modem router.
.routerlogin.net and the NETGEAR genie screen displays.
.routerlogin.net.
.
.routerlogin.net in the
, and that its wireless LED is lit.
Getting Started with NETGEAR genie
19
N300 Wireless ADSL2+ Modem Router DGN2200v3
If the modem router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 10, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
.
Use NETGEAR genie after Installation
When you first set up your modem router, NETGEAR genie automatically starts when you
launch an Internet browser on a computer that is connected to the modem router. You can
use NETGEAR genie again if you want to view or change settings for the modem router.
1. Launch your browser from a computer or wireless device that is connected to the
modem router.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
The login window displays:
admin
********
3. Enter admin for the modem router user name and password for the modem router
password, both in lowercase letters.
Note: The modem router user name and password are different from the user
name and password for logging in to your Internet connection. See Types of
Logins and Access on page 18 for more information.
Getting Started with NETGEAR genie
20
N300 Wireless ADSL2+ Modem Router DGN2200v3
Upgrade the Firmware
When you set up your modem router and are connected to the Internet, the modem router
automatically checks for you to see if newer firmware is available. If it is, a message is
displayed on the top of the screen. See Upgrade the Modem Router Firmware on page 73 for
more information about upgrading firmware.
Click the message when it shows up and click Y
latest firmware. After the upgrade, the modem router restarts.
CAUTION:
Do not try to go online, turn off the modem router, shut down the computer,
or do anything else to the modem router until the modem router finishes
restarting and the Power LED has stopped blinking for several seconds.
es to upgrade the modem router with the
Dashboard (Basic Home Screen)
The modem router Basic Home screen has a dashboard that lets you see the status of your
Internet connection and network at a glance. You can click any of the six sections of the
dashboard to view more detailed information. The left column has the menus, and at the top,
there is an Advanced tab that you can use to access additional menus and screens.
Language
Menus
(Click the
Advanced
tab to view
more)
Dashboard
(Click to
view details)
Help
Figure 7. Basic Home screen with dashboard, language, and online help
• Home. This dashboard screen displays when you log in to the modem router.
• Internet. Set, update, and check the ISP settings of your modem router.
• W
ireless. View or change the wireless settings for your modem router.
• Attached Devices. V
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
iew the devices connected to your network.
Getting Started with NETGEAR genie
21
N300 Wireless ADSL2+ Modem Router DGN2200v3
• ReadySHARE. If you connected a USB storage device to the modem router, then it is
displayed here.
• Guest Network. Set up a guest network to allow visitors to use your modem router’
Internet connection.
• Advanced tab. Set the modem router up for unique situations such as when remote
access by IP or by domain name from the Internet is needed. See Chapter 8, Advanced
Settings. You need a solid understanding of networking protocols to use this tab.
• Help & Support. Go to the NETGEAR support site to get information, help, and product
documentation.
These links work once you have an Internet connection.
Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network. See Guest
Networks on page 35 for instructions about how to set up a guest network.
s
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password is on the router label. If you
changed these settings, then look for the network name that you used.
3. Enter the modem router password and click Connect.
This software scans for all wireless networks in your area.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the modem router front panel
2. Within 2 minutes, press the WPS button on your wireless device or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
Getting Started with NETGEAR genie
22
.
N300 Wireless ADSL2+ Modem Router DGN2200v3
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. See the NETGEAR genie App User Manual for details about the genie apps.
Retrieve wireless password
Menu
About genie
Language
Dashboard
(Click to
view
details)
Support
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to router features like Live Parental Controls, guest access, Internet
traf
fic meter, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
Getting Started with NETGEAR genie
23
3. NETGEAR genie Basic Settings
Your Internet connection and network
This chapter contains the following sections:
• Basic Home Screen
• Internet Setup
• Attached Devices
• Parental Controls
• ReadySHARE USB Storage
• Basic Wireless Settings
3
24
N300 Wireless ADSL2+ Modem Router DGN2200v3
Basic Home Screen
The genie Basic Home screen is shown in the following figure:
Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
Note: You can use the Setup Wizard to detect the Internet connection and
automatically set up the modem router. See Setup Wizard on
page 38.
NETGEAR genie Basic Settings
25
N300 Wireless ADSL2+ Modem Router DGN2200v3
To view or change the basic Internet setup:
1. From the Home screen, select Internet. The following screen displays:
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
Scroll to
view more
settings
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
2. Enter the settings for the IP address and DNS server
. The default settings usually work fine.
If you have problems with your connection, check the ISP settings.
3. Click Apply to save your settings.
4. Click T
est to test your Internet connection. If the NETGEAR website does not display within
1 minute, see Chapter 10, Troubleshooting.
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether tan ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP
These fields display when your ISP requires a login:
. This might
.
• Internet Service Provider Encapsulation. ISP types.
L2TP.
• Login.
The login name provided by your ISP. This login name is often an email address.
NETGEAR genie Basic Settings
26
The choices are PPPoE, PPTP, or
N300 Wireless ADSL2+ Modem Router DGN2200v3
• Password. The password that you use to log in to your ISP.
• Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This setting determines how long the modem router keeps the Internet
connection active after there is no Internet activity from the LAN. A value of 0 (zero)
means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s modem router to which your
modem router will connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this
option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server
address is available, enter it also.
Modem Router MAC Address. The Ethernet MAC address that the modem router uses on
the Internet port. Some ISPs register the MAC address of the network interface card in your
computer when your account is first opened. They accept traffic only from the MAC address
of that computer. This feature allows your modem router to use your computer’s MAC
address (this is also called cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The modem router captures and uses the MAC address of
the computer that you are now using. You have to use the one computer that is allowed
by the ISP.
• Use This MAC Address. Enter the MAC address that you want to use.
NETGEAR genie Basic Settings
27
N300 Wireless ADSL2+ Modem Router DGN2200v3
Attached Devices
Use the Attached Device screen to view all computers or devices that are currently
connected to your network.
To go to the Attached Devices screen:
From the Basic Home screen, select Attached Devices to display the following screen:
Wired devices are connected to the modem router with Ethernet cables. Wireless devices
have joined the wireless network.
• # (number). The order in which the device joined the network.
• IP Address.
the network. This number can change if a device is disconnected and rejoins the network.
• Device Name. If the device name is known, it is shown here.
• MAC Address.
address is typically shown on the product label.
You can click Refresh to update this screen.
The IP address that the modem router assigned to this device when it joined
The unique MAC address for each device does not change. The MAC
NETGEAR genie Basic Settings
28
N300 Wireless ADSL2+ Modem Router DGN2200v3
Parental Controls
The first time you select Parental Controls from the Basic Home screen, your browser goes
to the Parental Controls website. You can learn more about Live Parental Controls or
download the application.
To set up Live Parental Controls:
1. Select Parental Controls on the Dashboard screen.
2. Click either the W
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management Utility
After installation, Live Parental Controls automatically starts.
indows Users or Mac Users button.
.
4. Click Next, read the note, and click Next again to proceed.
NETGEAR genie Basic Settings
29
N300 Wireless ADSL2+ Modem Router DGN2200v3
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
5. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, leave the Ye
s radio button selected.
• If you do not have an OpenDNS account, select the No radio button.
If you are creating an account, the following screen displays:
• Fill in the fields and click Next.
After you log on or create your account, the filtering level screen displays:
NETGEAR genie Basic Settings
30
Loading...