NETGEAR DGN2200v1, DGN2200 Setup Manual

January 2010 208-10530-03 v1.0
NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134
Wireless-N 300 Modem Router DGN2200 Setup Manual
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©2010 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Contents
Wireless-N 300 Modem Router DGN2200 Setup Manual
Getting to Know Your Wireless Router
Unpacking Your New Router ................................. ... .... ... ... ....................................... ... ... ..1
Hardware Features ............................................................................................................2
Router Front Panel ......................................................................................................3
Router Back Panel ......................................................................................................5
Router Label ................................................................................................................6
Positioning Your Wireless Router ......................................................................................6
Installing Your Wireless-N Modem Router .........................................................................7
Installing Your Router Using the Smart Wizard
Using the Smart Wizard .....................................................................................................9
Accessing Your Router After Installation .........................................................................10
Upgrading the Wireless-N Modem Router Firmware ....... ... .............................................11
Installing Your Router Manually (Advanced, Mac, and Linux Users)
Understanding ADSL Microfilters ....................................................................................13
ADSL Microfilter ........................................................................................................13
ADSL Microfilter with Built-In Splitter .........................................................................13
Connecting Your Wireless-N Modem Router ...................................................................14
Verifying Your Connection ...............................................................................................17
Setting Up Your Router for Internet Access ..... ... ....................................... ......................18
Configuring Your Wireless Network
Specifying Wireless Settings ........................... ... ... ... .... ... ... ... .... ... ...................................20
Setting Your SSID and Wireless Security Manually .................................................. 21
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................22
Troubleshooting
Basic Functioning ............................................................................................................26
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Power LED Not On ....................................................................................................27
Power LED is Red .....................................................................................................27
LAN LEDs Are Off .....................................................................................................27
Window Appears Asking You to Reload Firmware .............................. ......................27
Cannot Log in to the Router ............................................................................................28
Troubleshooting the ISP Connection ...............................................................................28
ADSL Link LED .........................................................................................................29
Obtaining an Internet IP Address ..............................................................................30
Troubleshooting PPPoE or PPPoA ...........................................................................31
Troubleshooting Internet Browsing ...........................................................................31
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................32
Testing the LAN Path to Your Router ........................................................................32
Testing the Path from Your Computer to a Remote Device ......... .... ... ......................33
Restoring the Default Configuration and Password ......... ... ... .... ... ... ... .... ... ... ...................33
Using the Restore Factory Settings Button to Reset the Router ............................ ...34
Technical Specifications
General Specifications ........... ... ... .... ... ... ... .... ... ... ....................................... ... ...................35
Default Configuration .......................................................................................................36
Related Documents Registration and Certifications
Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N 300 Modem Router DGN2200.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 2). Then, read the section on “Positioning Your Wireless Router” on page 6 to ensure that you have selected the best location to install your router.
This chapter describes how to set up the wireless-N modem router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your wireless-N modem router for Internet access and configure basic wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
Wireless-N 300 Modem Router DGN2200
A snap-on stand for your wireless-N modem router
AC power adapter (varies by region)
Category 5 (Cat 5) Ethernet cable
Telephone cable with RJ-11 connector
Microfilters (quantity and type vary by region)
Resource CD, including: – The Smart Wizard Installation Assistant – This manual – Warranty and Support Information
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.
Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
Getting to Know Your Wireless Router 2
To prepare your router for installation:
1. Orient your wireless-N modem router vertically.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure 1.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel.
The wireless-N modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your wireless-N modem router upright.
Figure 1
Getting to Know Your Wireless Router 3
Router Front Panel
The wireless-N modem router front panel shown below contains status LEDs.
You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the wireless-N modem router.
Figure 2
Table 1. LED and Front Panel Button Descriptions
LED LED Activity Description
Power Solid green Solid green. Power is supplied to the router.
Solid Red POST (Power-On Self-Test) failure or device malfuncti on Off Power is not supplied to the router Factory Reset Lights momentarily when the Restore Factory Settings button is
pressed for 6 seconds, then blinks red three times when released. It then turns green as the gateway resets to the factory defaults.
LAN Ports 1 - 4
Solid green The Local port has detected an Ethernet link with a device. Blinking green Data is being transmitted or received. Off No link is detected on this port.
Power LAN Ports (1-4) USB DSL Wireless WPSInternet
Getting to Know Your Wireless Router 4
USB Off • No USB device connected.
• “Safely Remove Hardware” has been activated.
• An error has occurred with the device. Solid green USB device is ready to use. Blinking green USB device is in use.
DSL Solid green The ADSL port is synchronized with an ISP’s network-access device.
Blinking green Indicates ADSL training—ADSL is synchronizing with the DSLAM. Off The unit is off or there is no IP connection.
Internet Port Solid green There is an Internet session. If the session is dropped due to an idle
timeout, and an ADSL connection is still present, the light will remain green. If the session is dropped for any other reaso n, the light will turn off.
Solid red IP connection failed (no DHCP or PPoE response, PPPoE
authentication failed). Blinking green Data is being transmitted over the ADSL port. Off No Internet connection detected or device in bridged mode.
Wireless Solid green Indicates that the Wireless port is initialized.
Blinking green Data is being transmitted or received over the wireless link. Off The Wireless Access Point is turned off.
WPS Solid green WPS wireless security is being enabled.
Blinking green The device is in the 2-minute interval to synchronize security. Off WPS is not being set or enabled.
Button Description
Wireless
On/Off
Turn the wireless radio in the wireless-N modem router on and off. The wireless radio is on by default. The LED located below this button indicates if the wireless radio is on or off.
Push 'N' Connect
(WPS)
Pushing this button opens a 2-minute window for the wireless-N modem router to connect with other WPS-enabled devices. For more information, about using the WPS method to implement security , see “Using Push 'N' Connect (WPS) to Configure Your Wireless Network”
on page 22.
Table 1. LED and Front Panel Button Descriptions (continued)
LED LED Activity Description
Getting to Know Your Wireless Router 5
Router Back Panel
The back panel of the wireless-N modem router contains port connections.
Viewed from left to right, the rear panel contains the following elements:
1. USB port for thumb drives, file servers and other storage devices so that you can share media through the USB port.
2. Four Local Ethernet RJ-45 LAN ports for connecting the wireless-N modem router to the local computers.
3. RJ-11 ADSL port for connecting the wireless-N modem router to an ADSL line.
4. Power On/Off button.
5. AC power adapter input.
Figure 3
1
2
4
3 5
Getting to Know Your Wireless Router 6
Router Label
The label on the bottom of the wireless-N modem router shows the router’s MAC address, serial number, security PIN, and factory default login information.
Positioning Your Wireless Router
The wireless-N modem router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal must pass through may limit the range. For best results, place your router:
Near the center of the area where your computers and other devices will operate, preferably within line of sight to your wireless devices.
Accessible to an AC power outlet and near Ethernet cables for wired computers.
In an elevated location such as a high shelf, keeping the number of walls and ceilings between the wireless-N modem router and your other devices to a minimum.
Away from electrical devices which are potential sources of interference, such as ceiling fans, home security systems, microwaves, or the base for a cordless phone.
Figure 4
Factory Default Reset. Press for 6 seconds to reset the router
to its factory default settings.
Getting to Know Your Wireless Router 7
Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
Installing Your Wireless-N Modem Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™. The Smart Wizard walks you through the steps required to connect your router, microfilters, and PC(s); configure your wireless settings; and enable wireless security for your network. When you have finished, you will be Internet ready!
You can set up your wireless-N modem router using one of two methods:
Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 9 to use the Smart Wizard.
This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
Smart Wizard requires a PC running Microsoft Windows..
Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Router Manually (Advanced, Mac, and Linux Users)” on page 12. For example, if you are
connecting to a Mac, are using a Linux operating system, or are technically knowledgeable, select this option.
Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
If you have a Macintosh or Linux system, you need to use the manual installation method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”
on page 12).
Before running the Smart Wizard on a corporate PC to set up your home router, check with your company’s network support staff. Corporate network settings or Virtual Private Network (VPN) client software may conflict with the default settings of a home router. If you are unsure about whether there might be a conflict, use a different computer.
Getting to Know Your Wireless Router 8
If you choose to use the manual setup option, for best results, install and set up your router in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless-
N Modem Router” on page 14).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 18).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 20).
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Inst alling Your Router Using the
Smart Wizard
To use the Smart Wizard, you must be using a PC with Windows 7, Windows Vista, or Windows XP, or Windows 2000 with Service Pack 2. The Smart Wizard setup procedure should take about 20 minutes to complete. Before using the Smart Wizard to set up your wireless-N modem router, ensure that:
You have an ADSL Internet service connection through an Internet Service Provider (ISP).
Your Internet browser is Internet Explorer 5 or newer, Firefox 2.0 or newer, or Safari 1.4 or newer.
You have the configuration information (typically login and password) provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC. An Internet connection is then established, after which you can upgrade to the latest available firmware. The Smart W izard then helps you t o configure your wireless settings and enable wireless security for your network by automating many of the steps. At each step, the Smart Wizard checks to ensure that the steps you perform are successfully completed.
To install your router using the Smart Wizard:
1.
Locate the ADSL settings information provided by your Internet Service Provider.
2. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
3. When the Welcome screen appears, click Setup to start the Smart Wizard. Follow the
instructions and prompts to complete the installation.
If the CD does not automatically start, browse the CD and double-click on .
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