Netgear DC112A User Guide
AirCard® Smart Cradle
Model DC112A
User Manual
January 2015
202-11417-01
350 East Plumeria Drive
San Jose, CA 95134
USA
AirCard Smart Cradle
Support
Contact NETGEAR at 1 800 17 22 44 for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR, Inc. NETGEAR, the NETGEAR Logo, ReadySHARE, and AirCard, are trademarks of NETGEAR, Inc.
Information is subject to change without notice.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Connect to the AirCard Smart Cradle
Unpack Your AirCard Smart Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Attach the External WiFi Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dock the Mobile Hotspot in the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Undock the Mobile Hotspot from the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . 13
Position the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install Your Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect to the AirCard Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Log In to the AirCard Smart Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Access the AirCard Smart Cradle with NETGEAR genie Apps. . . . . . . . . . . . . . . 19
Chapter 3 Internet Setup
Manage a Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Use a WAN Internet Connection with Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specify the Broadband Failover Detection Method. . . . . . . . . . . . . . . . . . . . . . . 23
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 24
Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 25
Specify WAN Ethernet IPv6 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . 27
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 29
Use Auto Config for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . 30
Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . . 32
Set Up an IPv6 Pass Through Internet Connection . . . . . . . . . . . . . . . . . . . . . 33
Set Up an IPv6 Fixed Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up an IPv6 DHCP Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set Up an IPv6 PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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AirCard Smart Cradle
Chapter 4 Control Internet Access
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Allow or Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manage Network Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Delete Keywords from the List to Be Blocked . . . . . . . . . . . . . . . . . . . . . . . . . 48
Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 50
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Set Up Security Event Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Application Example: Make a Local Web Server Public. . . . . . . . . . . . . . . . . . 56
How the Cradle Implements the Port Forwarding Rule. . . . . . . . . . . . . . . . . . 57
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . . 60
Chapter 5 Optimize Performance
Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Add QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Set Up QoS for Applications and Online Gaming . . . . . . . . . . . . . . . . . . . . . . . 63
Set Up QoS for a LAN Port on the AirCard Smart Cradle . . . . . . . . . . . . . . . . 65
Set Up QoS for a MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Edit an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Delete an Upstream QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Improve Network Connections with Universal Plug and Play. . . . . . . . . . . . . . . 68
Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 6 Network Settings
View WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set Up the AirCard Smart Cradle as a Default DMZ Server . . . . . . . . . . . . . . . . 72
Configure DMZ on an AirCard Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Change the Cradle’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Specify the IP Addresses That the Cradle Assigns . . . . . . . . . . . . . . . . . . . . . . . . 76
Disable the DHCP Server Feature in the Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Edit a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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AirCard Smart Cradle
Change the WiFi Data Speed Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Use the Smart Cradle as a Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . 89
Set Up the AirCard Smart Cradle in Bridge Mode. . . . . . . . . . . . . . . . . . . . . . . . . 91
Set Up a Facebook WiFi Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 7 Manage the AirCard Smart Cradle
Update the AirCard Smart Cradle Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
View AirCard Smart Cradle Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Manage the AirCard Smart Cradle Configuration File . . . . . . . . . . . . . . . . . . . . 103
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Erase the Current Configuration Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
View and Customize Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
View Devices Currently Connected to the AirCard Smart Cradle . . . . . . . . . . 108
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Set Up the AirCard Smart Cradle to Respond to Pings on the Internet Port . 112
Chapter 8 Share a USB Device Attached to the AirCard Smart Cradle
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Access a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Back Up Windows Computers with ReadySHARE Vault . . . . . . . . . . . . . . . . . . . 117
Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Prepare to Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . . . . . . . . 118
Use Time Machine to Back Up onto a USB Hard Drive . . . . . . . . . . . . . . . . .118
Control Access to the USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
View Network Folders on a USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Add a Network Folder on a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Edit a Network Folder on a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
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AirCard Smart Cradle
Chapter 9 Access USB Devices Through the Internet
Access USB Devices Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Access USB Devices Through the Internet with FTP . . . . . . . . . . . . . . . . . . . . . 130
Your Personal FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Specify a DNS Account That You Already Use . . . . . . . . . . . . . . . . . . . . . . . . 133
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Chapter 10 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 140
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 11 Troubleshooting
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Standard LED Behavior When the AirCard Smart Cradle is Powered On . . 145
Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
WiFi LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cannot Log In to the Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Cellular Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 150
Test the LAN Path to Your Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Test the Path from Your Computer to a Remote Device. . . . . . . . . . . . . . . . 151
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
6
1. Hardware Setup
1
The AirCard Smart Cradle allows you to transform your AirCard mobile hotspot into a powerful
L TE router by combining the benefits of a home router and a WiFi signal booster. It charges your
mobile hotspot battery, boosts the mobile hotspot’s 4G/3G signal, extends WiFi coverage, and
expands your mobile hotspot connection to both wired and wireless devices. This AirCard Smart
Cradle can also be used as a standalone 802.11ac dual-band WiFi router.
Figure 1. AirCard Smart Cradle in a home
This chapter covers the following topics:
• Unpack Your AirCard Smart Cradle
• Front Panel
• Rear Panel
• Attach the External WiFi Antennas
• Dock the Mobile Hotspot in the Smart Cradle
• Undock the Mobile Hotspot from the Smart Cradle
• Position the Smart Cradle
• Install Your Smart Cradle
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AirCard Smart Cradle
Unpack Your AirCard Smart Cradle
Your package contains the following items.
External WiFi antennas (2)
AirCard Smart Cradle
Power adapter (appearance
varies by region)
Figure 2. Package contents
Front Panel
A USB port, an adjustable holder for the mobile hotspot, and the status LEDs and are located
on the front of the cradle.
Adjustable holder for
the mobile hotspot
USB 3.0
port
LEDs
Figure 3. Smart Cradle USB port and LEDs
You can slide the adjustable holder forward to secure your mobile hotspot when it is docked.
Hardware Setup
8
Table 1. LED descriptions
LED Description
AirCard Smart Cradle
Power
USB port
Internet
Ethernet ports
1–4
2.4 GHz
Wireless
• Solid amber. The cradle is booting.
• Blinking amber.
• Solid green.
• Blinking green.
technical support
• Off. Power is not supplied to the cradle.
• Solid green. A USB device is connected and is ready.
• Solid red.
• Off. No USB device is connected or someone clicked the Safely Remove Hardware
button, and it is now safe to remove the attached USB device.
• Solid green. The Internet connection is ready.
• Solid amber.
• Off.
• Solid green. A powered-on device is connected to this Ethernet port.
• Off. No device is connected to this Ethernet port.
• Solid green. The 2.4 GHz WiFi radio is operating.
• Blinking. The
• Off. The
The Smart Cradle does not detect a docked mobile hotspot.
WiFi radio is off.
The firmware is upgrading, or someone pressed the Reset button.
The cradle powered on and ready.
The firmware is corrupted. Contact your Internet service provider for
A USB device is connected but unrecognized.
The cradle is not connected to the Internet.
cradle is in WPS mode.
5 GHz WiFi
• Solid green. The 5 GHz WiFi radio is operating.
• Blinking. The
• Off. The
cradle is in WPS mode.
WiFi radio is off.
Hardware Setup
9
AirCard Smart Cradle
Rear Panel
The rear panel connections and buttons are shown in the following figure.
WPS
button button input
Figure 4. Cradle rear panel
TS-9
antenna
connector button
LAN ports 1–4
port
ResetEthernet Internet Power
Power
On/Off
TS-9
antenna
connector
Pressing the WPS button lets you add a computer or WiFi device to the WiFi network without
typing the WiFi network password (security key). For more information about WPS, see
Connect to the AirCard Smart Cradle on page 17.
Pressing the Reset button restores the factory settings. For more information about the
factory settings, see Factory Settings on page 154.
Attach the External WiFi Antennas
For the best WiFi performance, attach both antennas.
To attach the external WiFi antennas:
1. Align the antennas with the
antenna posts on the Smart
Cradle.
2. Attach the antennas on the
threaded antenna posts, ensuring
that the connection is secure.
3. Adjust the antenna positions so
that they point straight up.
Hardware Setup
10
AirCard Smart Cradle
Dock the Mobile Hotspot in the Smart Cradle
To dock the mobile hotspot in the Smart Cradle:
1. Slide the antenna covers on the bottom of the mobile hotspot to the open position.
2. Slide the Smart Cradle’s plastic holder back to allow enough room for the mobile hotspot.
3. Dock the mobile hotspot in the Smart Cradle.
Docking the mobile hotspot for the first time aligns the connectors, so the unit might be
stif
f going in and out.
Hardware Setup
11
AirCard Smart Cradle
4. Slide the plastic holder forward to secure the mobile hotspot.
Note: A gap of up to 1.5 mm between the plastic holder and the mobile
hotspot is normal. Do not try to push the holder forward to fill the gap.
When the Smart Cradle detects your mobile hotspot’s Internet connection, the Internet
LED lights green and the Smart Cradle uses the mobile hotspot’
s Internet connection.
The mobile hotspot must have an active Internet service account.
When your mobile hotspot detects that it is docked, the mobile hotspot LCD and home
page indicate that it is docked in the Smart Cradle.
The mobile hotspot uses the Smart
Cradle’s more powerful internal 3G/4G antennas for better network coverage and
charges itself through the Smart Cradle.
The mobile hotspot disables its WiFi signal so that you can connect to the Smart Cradle’s
stronger WiFi signal.
Note: Some hotspots require a firmware update before they automatically
disable WiFi when docked. If your mobile hotspot broadcasts its WiFi
signal when docked, manually set up your mobile hotspot to disable
WiFi.
See the mobile hotspot user guide for more information.
Hardware Setup
12
AirCard Smart Cradle
Undock the Mobile Hotspot from the Smart Cradle
To undock the mobile hotspot from the Smart Cradle:
1. Lift the mobile hotspot out of the
Smart Cradle.
Docking the mobile hotspot for the first
time aligns the connectors, so the unit
might be stiff going in and out.
2. If the mobile hotspot is dif
wiggle it side to side to disconnect it from
the AirCard Smart Cradle.
When you remove the mobile hotspot
from the Smart Cradle, the Smart Cradle
loses its Internet connection, but it can be
used as a WiFi router
enables its own WiFi again after being
undocked so that you can connect to the
mobile hotspot WiFi.
ficult to lift, gently
. The mobile hotspot
AirCard
Position the Smart Cradle
The cradle lets you access your network anywhere within the operating range of your
wireless network. However, the operating distance or range of your wireless connection can
vary significantly depending on the physical placement of your cradle. For example, the
thickness and number of walls the wireless signal passes through can limit the range.
Additionally , other wireless access points in and around your home might af fect your cradle’ s
signal. Wireless access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a wireless signal for network access.
Position your cradle according to the following guidelines:
Position your cradle according to the following guidelines:
• Place your cradle near the center of the area where your computers and other devices
operate, and within line of sight to your wireless devices.
• Make sure that the cradle is within reach of an
for wired computers.
• Place the cradle in an elevated location, minimizing the number walls and ceilings
between the cradle and your other devices.
• Place the cradle away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
Hardware Setup
AC power outlet and near Ethernet cables
13
AirCard Smart Cradle
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
• Place the cradle away from large metal surfaces, large glass surfaces, and insulated
walls such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Install Your Smart Cradle
To install your cradle:
1. Place the cradle in your preferred location.
2. Connect the Smart Cradle’s power adapter and plug it into an electrical outlet.
The Power LED lights green within one minute. If the Power LED does not light, press the
Power On/Off button on the rear panel of the cradle.
The cradle’s internal fan turns on momentarily when the cradle is powering up and then
turns off.
Note: After power up, the cradle’s internal fan turns on only when the cradle
senses high temperatures of 40C (104
° F) or higher. This might happen
during continuous high-data rate transmissions or if the cradle is in a
warm location. The fan protects the mobile hotspot and the cradle from
high temperatures. Once the mobile hotspot and cradle temperatures
return to lower levels, the fan switches off.
3. Dock the mobile hotspot in the cradle.
See Dock the Mobile Hotspot in the Smart Cradle on page 11
4. Check the cradle’s Internet LED.
When the cradle detects your mobile hotspot’s Internet connection, the Internet LED
lights green and the Smart Cradle uses the mobile hotspot’s Internet connection. The
mobile hotspot Internet service account must be active.
When your mobile hotspot detects that it is docked, the mobile hotspot LCD and home
page indicate that it is docked in the Smart Cradle. The mobile hotspot uses the Smart
Cradle’s more powerful internal 3G/4G antennas for better network coverage and
charges itself through the Smart Cradle.
Hardware Setup
14
AirCard Smart Cradle
The mobile hotspot disables its WiFi signal so that you can connect to the cradle’s
stronger WiFi signal.
Note: Some hotspots require a firmware update before they automatically
disable WiFi when docked. If your mobile hotspot broadcasts its WiFi
signal when docked, manually set up your mobile hotspot to disable
WiFi when USB is connected.
See the mobile hotspot user guide for more information.
5. Connect to the Smart Cradle’s WiFi network.
On your computer or WiFi device, find and connect to the WiFi network name on the
Smart Cradle label
Hardware Setup
15
2. Connect to the AirCard Smart
Cradle
This chapter covers the following topics:
• Connect to the AirCard Smart Cradle
• Types of Logins
• Change the Language
• Log In to the AirCard Smart Cradle
• Access the AirCard Smart Cradle with NETGEAR genie Apps
2
16
AirCard Smart Cradle
Connect to the AirCard Smart Cradle
You can connect to the cradle’s network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic Host
Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the cradle using the supplied Ethernet cable and join the
cradle’s local area network (LAN).
To connect your computer to the cradle with an Ethernet cable:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on
your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the cradle’s WiFi network with Wi-Fi Protected Setup (WPS) or you can
find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the cradle.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its
instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the cradle’s label.
3. Join the WiFi network and enter the WiFi password.
The password is on the cradle’s label.
Your wireless device connects to the WiFi network.
Connect to the AirCard Smart Cradle
17
AirCard Smart Cradle
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the
difference so that you know which login to use.
Types of logins:
• Mobile broadband account login. The login that your ISP gave you at the time of
purchase logs you in to your Internet service. Your service provider gave you this login
information in a letter or some other way. If you cannot find this login information, contact
your service provider.
• WiFi network key or password. Your cradle is preset with a unique wireless network
name (SSID) and password for wireless access. This information is on the cradle label.
• Cradle login.This logs you in to the cradle interface from a web browser as admin.
Change the Language
By default, the language is set as Auto.
To change the language:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://netgear.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. In the upper right corner, select a language from the list.
5. When prompted, click the OK button to confirm this change.
The screen refreshes with the language that you selected.
Log In to the AirCard Smart Cradle
You can log in to the cradle to view or change its settings.
To log in to the AirCard Smart Cradle:
1. Connect a computer to the Smart Cradle:
• For a WiFi connection, on your computer or WiFi device, find and connect to the WiFi
network name on the Smart Cradle label.
Connect to the AirCard Smart Cradle
18
AirCard Smart Cradle
• For a wired connection, use an Ethernet cable to connect a computer to an Ethernet
LAN port on the rear panel of the Smart Cradle.
2. Launch a web browser.
3. In the address field of the browser, enter http://netgear.cradle or http://192.168.100.1
A login prompt displays.
4. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
Access the AirCard Smart Cradle with NETGEAR genie Apps
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Easily manage cradle features like Live Parental Controls, guest access, Internet traffic
meter, speed test, and more.
To use the genie app to access the cradle:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard screen displays.
Connect to the AirCard Smart Cradle
19
3. Internet Setup
This chapter covers the following topics:
• Manage a Mobile Hotspot
• Use a WAN Internet Connection with Failover
• Specify the Broadband Failover Detection Method
• Manually Set Up the Internet Connection
• Specify WAN Ethernet IPv6 Internet Connections
• Change the MTU Size
3
20
AirCard Smart Cradle
Manage a Mobile Hotspot
When you use a web browser to log in to the AirCard Smart Cradle, you can open a tab in the
browser to configure a mobile hotspot. The mobile hotspot must be docked in the Smart
Cradle.
To manage a mobile hotspot:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://netgear.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select Hotspot Manager.
The mobile hotspot’s web-based home page opens in a new tab. For more information,
see the user manual for your mobile hotspot.
link on the hotspot’s home page.
The default password is password. The user name and
To view the hotspot’s user manual, click the
Use a WAN Internet Connection with Failover
You can set up the Smart Cradle to use a WAN Internet connection and to failover to your
mobile hotspot’s Internet connection if the WAN connection goes offline.
Figure 5. Smart Cradle using an Ethernet WAN Internet connection
Internet Setup
21
AirCard Smart Cradle
To set up a WAN Internet connection with backup failover to your mobile hotspot:
1. Use an Ethernet cable to connect your modem with Internet service to the Internet port
on the rear panel of the Smart Cradle.
Internet port
2. Launch a web browser from a computer or wireless device that is connected to the Smart
Cradle.
3. In the address field of the browser
, enter http://netgear.cradle or http://192.168.100.1.
A login prompt displays.
4. Enter the cradle user name and password.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
5. Select Internet.
The default password is password. The user name and
6. In the Internet source section, select the Failover Mode - WAN as a primary and Mobile
Hotspot as backup radio button.
7. Click the Apply button.
Internet Setup
22
AirCard Smart Cradle
Your settings are saved. If the mobile broadband connection is not working, the Smart
Cradle will attempt to access the Internet through the modem that is connected to its
Internet port.
Specify the Broadband Failover Detection Method
You can specify how the Smart Cradle verifies broadband Internet connectivity. By default,
the Smart Cradle uses DNS lookup using a WAN DNS server.
To change the broadband failover detection method:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://netgear.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select Advanced > Setup > Broadband Settings.
5. To use DNS lookup by host name, select the DNS lookup by a hostname radio button and
type the host name in the field.
6. T
o use ping, do the following:
a. Select the Ping this IP address radio button.
b. T
ype the IP address in the field.
c. Complete the fields to specify the retry interval and failover after values.
7. Click the Apply button.
The default password is password. The user name and
Your settings are saved.
Internet Setup
23
AirCard Smart Cradle
Manually Set Up the Internet Connection
You can view or change the cradle’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://netgear.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select Internet.
The default password is password. The user name and
By default, in the Internet source section, the Only use mobile broadband (wireless
network provider) radio button is selected. With this setting, the cradle only uses your
mobile hotspot’s Internet connection.
5. In the Internet source section, select a radio button for an Ethernet W
6. For the Does your Internet connection require a login? setting, leave the No radio button
selected.
Internet Setup
24
AN Internet connection.
AirCard Smart Cradle
7. If your Internet connection requires an account name or host name, type it in the Account
Name (If Required) field.
8. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections in this screen, the default settings usually work, but you can
change them.
9. Select an Internet IP Address radio button:
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP gateway to which your cradle
connects.
10. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your
ISP automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
11. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The cradle captures and uses the MAC address of the
computer that you are now using. You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
12. Click the Apply button.
Your settings are saved.
13. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 1 1,
T roubleshooting.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://netgear.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
Internet Setup
25
The BASIC Home screen displays.
4. Select Internet.
AirCard Smart Cradle
Scroll to
view more
settings
By default, in the Internet source section, the Only use mobile broadband (wireless
network provider) radio button is selected. With this setting, the cradle only uses your
mobile hotspot’s Internet connection.
5. In the Internet source section, select a radio button for an Ethernet W
6. In the Does your Internet connection require a login? section, select the Ye
AN Internet connection.
s radio button.
The screen adjusts.
7. In the Internet Service Provider list, select the encapsulation method:
PPPoE, PPTP, or L2TP.
8. In the Login field, enter the login name your ISP gave you.
This login name is often an email address.
9. In the Password field, type the password that you use to log in to your Internet service.
10. If your ISP requires a service name, type it in the Service Name (if Required) field.
11. In the Connection Mode list, select Always
12. T
o change the number of minutes until the Internet login times out, in the Idle Timeout (In
On, Dial on Demand, or Manually Connect.
minutes) field, type the number of minutes.
This is how long the cradle keeps the Internet connection active when no one on the
network is using the Internet connection.
A value of 0 (zero) means never log out.
13. Select an Internet IP Address radio button:
• Get Dynamically from ISP.
Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
Internet Setup
26
AirCard Smart Cradle
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP gateway to which your cradle
connects.
14. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your
ISP automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
15. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The cradle captures and uses the MAC address of the
computer that you are now using. You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
16. Click the Apply button.
Your settings are saved.
17. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 1 1,
T roubleshooting.
Specify WAN Ethernet IPv6 Internet Connections
Some Internet service providers (ISPs) and carriers support IPv6 Internet connections. You
can set up the cradle to use an IPv6 pass through connection, but this setting requires some
additional configuration options.
Before you set up the cradle to use an IPv6 Internet connection, read this section so that you
understand how this connection is implemented. The cradle IPv6 pass through Internet
connection works as follows:
• Your existing IPv4 connection and setup continue to operate as normal.
• Your LAN and WiFi clients obtain IPv6 addresses using AutoConfig (Neighbor Discovery
Protocol) directly from your docked mobile hotspot.
• The cradle acts as a bridge for IPv6 only, so your existing firewall and parental controls
are not enforced.
• Your IPv4 NAT, firewall, and parental controls still operate as normal.
• You can use failover mode with IPv6, but your IPv6 pass through selection is used for
both WAN Internet as well as mobile broadband for IPv6. This means that you must test
IPv6 to make sure that it works with your WAN Internet and the pass through setting, so it
can operate in WAN Internet mode before falling back to Mobile Broadband.
Internet Setup
27
AirCard Smart Cradle
Future cradle software releases will allow other IPv6 settings for mobile broadband
connection besides pass through, and allow configuration of IPv6 on WAN Internet
independent of the mobile broadband setting.
To use a WAN Ethernet Internet connection, you must select an Internet source option in the
Internet Setup screen that includes Ethernet WAN. See
Use a WAN Internet Connection with
Failover on page 21.
Note: To use a docked mobile hotspot with IPv6 data connection, the IPv6
Internet Connection T ype should be set as Pass Through. See
Set Up
an IPv6 Pass Through Internet Connection on page 33.
You can set up an IPv6 Internet connection if genie does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://netgear.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings screen displays.
5. In the Internet Connection Type list, select the IPv6 connection type:
• If your ISP did not provide details, select IPv6 Tunnel.
• If you are not sure, select Auto Detect so that the cradle detects the IPv6 type that is
in use.
• If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6,
select Auto Config.
Your Internet service provider (ISP) can provide this information. For more information
about IPv6 Internet connection, see the following sections:
• Use Auto Detect for an IPv6 Internet Connection on page 29
• Use Auto Config for an IPv6 Internet Connection on page 30
• Set Up an IPv6 6to4 Tunnel Internet Connection on page 32
• Set Up an IPv6 Pass Through Internet Connection on page 33
• Set Up an IPv6 Fixed Internet Connection on page 34
Internet Setup
28
AirCard Smart Cradle
• Set Up an IPv6 DHCP Internet Connection on page 36
• Set Up an IPv6 PPPoE Internet Connection on page 37
6. Click the Apply button.
Your changes take effect.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by
colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero
or omit it. The following errors invalidate an IPv6 address:
• More than eight groups of hexadecimal quartets
• More than four hexadecimal characters in a quartet
• More than two colons in a row
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through auto detection:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://netgear.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
5. In the Internet Connection Type list, select Auto Detect.
Internet Setup
29
AirCard Smart Cradle
The screen adjusts:
The cradle automatically detects the information in the following fields:
• Connection T
• Router
’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
ype. This field indicates the connection type that is detected.
for the cradle’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
• Router
’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the cradle’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
6. Select an IP
• Use DHCP Server.
Address Assignment radio button:
This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
• Auto Config.
This is the default setting.
This setting specifies how the cradle assigns IPv6 addresses to the devices on your
home network (the LAN).
7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be
used for the IPv6 address of the cradle’
s LAN interface.
If you do not specify an ID here, the cradle generates one automatically from its MAC
address.
8. Click the Apply button.
Your settings are saved.
Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through auto configuration:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
Internet Setup
30
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