Netgear DC112A User Manual
AirCard® Smart Cradle
Model DC112A
User Manual
March 2015
202-11514-01
350 East Plumeria Drive
San Jose, CA 95134
USA
AirCard Smart Cradle
Support
Contact your Internet service provider for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR, Inc. NETGEAR, the NETGEAR Logo, ReadySHARE, and AirCard, are trademarks of NETGEAR, Inc.
Information is subject to change without notice.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Connect to the AirCard Smart Cradle
Unpack Your AirCard Smart Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Attach the External WiFi Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dock the Mobile Hotspot in the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Undock the Mobile Hotspot from the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . 13
Position the Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install Your Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect to the AirCard Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Log In to the AirCard Smart Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Access the AirCard Smart Cradle with NETGEAR genie Apps. . . . . . . . . . . . . . . 18
Chapter 3 Internet Setup
Manage a Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specify Mobile Broadband IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . 21
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4 Control Internet Access
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Allow or Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manage Network Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Delete Keywords from the List to Be Blocked . . . . . . . . . . . . . . . . . . . . . . . . . 31
Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 33
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up Security Event Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Application Example: Make a Local Web Server Public. . . . . . . . . . . . . . . . . . 39
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AirCard Smart Cradle
How the Cradle Implements the Port Forwarding Rule. . . . . . . . . . . . . . . . . . 40
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . . 43
Chapter 5 Optimize Performance
Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Add QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set Up QoS for Applications and Online Gaming . . . . . . . . . . . . . . . . . . . . . . . 46
Set Up QoS for a LAN Port on the AirCard Smart Cradle . . . . . . . . . . . . . . . . 48
Set Up QoS for a MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Edit an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Delete an Upstream QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Improve Network Connections with Universal Plug and Play. . . . . . . . . . . . . . . 51
Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 6 Network Settings
Set Up the AirCard Smart Cradle as a Default DMZ Server . . . . . . . . . . . . . . . . 54
Configure DMZ on an AirCard Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Change the Cradle’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specify the IP Addresses That the Cradle Assigns . . . . . . . . . . . . . . . . . . . . . . . . 58
Disable the DHCP Server Feature in the Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Edit a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Change the WiFi Data Speed Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Change the WiFi Password or Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Set Up the AirCard Smart Cradle in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . 71
Set Up a Facebook WiFi Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 7 Manage the AirCard Smart Cradle
Update the AirCard Smart Cradle Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
View AirCard Smart Cradle Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Manage the AirCard Smart Cradle Configuration File . . . . . . . . . . . . . . . . . . . . . 82
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AirCard Smart Cradle
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Erase the Current Configuration Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
View and Customize Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
View Devices Currently Connected to the AirCard Smart Cradle . . . . . . . . . . . 87
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 8 Share a USB Device Attached to the AirCard
Smart Cradle
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Access a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Back Up Windows Computers with ReadySHARE Vault . . . . . . . . . . . . . . . . . . . . 93
Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Prepare to Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Use Time Machine to Back Up onto a USB Hard Drive . . . . . . . . . . . . . . . . . . 94
Control Access to the USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
View Network Folders on a USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Add a Network Folder on a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Edit a Network Folder on a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 9 Access USB Devices Through the Internet
Access USB Devices Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Access USB Devices Through the Internet with FTP . . . . . . . . . . . . . . . . . . . . .106
Your Personal FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Set Up a New Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Specify a DNS Account That You Already Use . . . . . . . . . . . . . . . . . . . . . . . . 109
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Chapter 10 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 112
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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AirCard Smart Cradle
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 116
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 117
Chapter 11 Troubleshooting
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Standard LED Behavior When the AirCard Smart Cradle is Powered On . . 120
Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
WiFi LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cannot Log In to the Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cellular Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 124
Test the LAN Path to Your Smart Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Test the Path from Your Computer to a Remote Device. . . . . . . . . . . . . . . . 125
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
6
1. Hardware Setup
1
The AirCard Smart Cradle allows you to transform your AirCard mobile hotspot into a powerful
L TE router by combining the benefits of a home router and a WiFi signal booster. It charges your
mobile hotspot battery, boosts the mobile hotspot’s 4G/3G signal, extends WiFi coverage, and
expands your mobile hotspot connection to both wired and wireless devices. This AirCard Smart
Cradle can also be used as a standalone 802.11ac dual-band WiFi router.
Figure 1. AirCard Smart Cradle in a home
This chapter covers the following topics:
• Unpack Your AirCard Smart Cradle
• Front Panel
• Rear Panel
• Attach the External WiFi Antennas
• Dock the Mobile Hotspot in the Smart Cradle
• Undock the Mobile Hotspot from the Smart Cradle
• Position the Smart Cradle
• Install Your Smart Cradle
7
AirCard Smart Cradle
Unpack Your AirCard Smart Cradle
Your package contains the following items.
External WiFi antennas (2)
AirCard Smart Cradle
Power adapter (appearance
varies by region)
Figure 2. Package contents
Front Panel
A USB port, an adjustable holder for the mobile hotspot, and the status LEDs and are located
on the front of the cradle.
Adjustable holder for
the mobile hotspot
USB 3.0
port
LEDs
Figure 3. Smart Cradle USB port and LEDs
You can slide the adjustable holder forward to secure your mobile hotspot when it is docked.
Hardware Setup
8
Table 1. LED descriptions
LED Description
AirCard Smart Cradle
Power
USB port
Internet
Ethernet ports
1–4
2.4 GHz
Wireless
• Solid amber. The cradle is booting.
• Blinking amber.
• Solid green.
• Blinking green.
technical support.
• Off. Power is not supplied to the cradle.
• Solid green. A USB device is connected and is ready.
• Solid red.
• Off. No USB device is connected or someone clicked the Safely Remove Hardware
button, and it is now safe to remove the attached USB device.
• Solid green. The Internet connection is ready.
• Solid amber.
• Off.
• Solid green. A powered-on device is connected to this Ethernet port.
• Off. No device is connected to this Ethernet port.
• Solid green. The 2.4 GHz WiFi radio is operating.
• Blinking. The
• Off. The
The Smart Cradle does not detect a docked mobile hotspot.
WiFi radio is off.
The firmware is upgrading, or someone pressed the Reset button.
The cradle powered on and ready.
The firmware is corrupted. Contact your Internet service provider for
A USB device is connected but unrecognized.
The cradle is not connected to the Internet.
cradle is in WPS mode.
5 GHz WiFi
• Solid green. The 5 GHz WiFi radio is operating.
• Blinking. The
• Off. The
cradle is in WPS mode.
WiFi radio is off.
Hardware Setup
9
AirCard Smart Cradle
Rear Panel
The rear panel connections and buttons are shown in the following figure.
WPS
button button input
Figure 4. Cradle rear panel
TS-9
antenna
connector button
LAN ports 1–4
ResetEthernet Power
Power
On/Off
TS-9
antenna
connector
Pressing the WPS button lets you add a computer or WiFi device to the WiFi network without
typing the WiFi network password (security key). For more information about WPS, see
Connect to the AirCard Smart Cradle on page 17.
Pressing the Reset button restores the factory settings. For more information about the
factory settings, see Factory Settings on page 127.
Attach the External WiFi Antennas
For the best WiFi performance, attach both antennas.
To attach the external WiFi antennas:
1. Align the antennas with the
antenna posts on the Smart
Cradle.
2. Attach the antennas on the
threaded antenna posts, ensuring
that the connection is secure.
3. Adjust the antenna positions so
that they point straight up.
Hardware Setup
10
AirCard Smart Cradle
Dock the Mobile Hotspot in the Smart Cradle
To dock the mobile hotspot in the Smart Cradle:
1. Slide the antenna covers on the bottom of the mobile hotspot to the open position.
2. Slide the Smart Cradle’s plastic holder back to allow enough room for the mobile hotspot.
3. Dock the mobile hotspot in the Smart Cradle.
Docking the mobile hotspot for the first time aligns the connectors, so the unit might be
stif
f going in and out.
Hardware Setup
11
AirCard Smart Cradle
4. Slide the plastic holder forward to secure the mobile hotspot.
Note: A gap of up to 1.5 mm between the plastic holder and the mobile
hotspot is normal. Do not try to push the holder forward to fill the gap.
When the Smart Cradle detects your mobile hotspot’s Internet connection, the Internet
LED lights green and the Smart Cradle uses the mobile hotspot’
s Internet connection.
The mobile hotspot must have an active Internet service account.
When your mobile hotspot detects that it is docked, the mobile hotspot LCD and home
page indicate that it is docked in the Smart Cradle.
The mobile hotspot uses the Smart
Cradle’s more powerful internal 3G/4G antennas for better network coverage and
charges itself through the Smart Cradle.
The mobile hotspot disables its WiFi signal so that you can connect to the Smart Cradle’s
stronger WiFi signal.
Note: Some hotspots require a firmware update before they automatically
disable WiFi when docked. If your mobile hotspot broadcasts its WiFi
signal when docked, manually set up your mobile hotspot to disable
WiFi.
See the mobile hotspot user guide for more information.
Hardware Setup
12
AirCard Smart Cradle
Undock the Mobile Hotspot from the Smart Cradle
To undock the mobile hotspot from the Smart Cradle:
1. Lift the mobile hotspot out of the
Smart Cradle.
Docking the mobile hotspot for the first
time aligns the connectors, so the unit
might be stiff going in and out.
2. If the mobile hotspot is dif
wiggle it side to side to disconnect it from
the AirCard Smart Cradle.
When you remove the mobile hotspot
from the Smart Cradle, the Smart Cradle
loses its Internet connection, but it can be
used as a WiFi router
enables its own WiFi again after being
undocked so that you can connect to the
mobile hotspot WiFi.
ficult to lift, gently
. The mobile hotspot
AirCard
Position the Smart Cradle
The cradle lets you access your network anywhere within the operating range of your
wireless network. However, the operating distance or range of your wireless connection can
vary significantly depending on the physical placement of your cradle. For example, the
thickness and number of walls the wireless signal passes through can limit the range.
Additionally , other wireless access points in and around your home might af fect your cradle’ s
signal. Wireless access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a wireless signal for network access.
Position your cradle according to the following guidelines:
Position your cradle according to the following guidelines:
• Place your cradle near the center of the area where your computers and other devices
operate, and within line of sight to your wireless devices.
• Make sure that the cradle is within reach of an
for wired computers.
• Place the cradle in an elevated location, minimizing the number walls and ceilings
between the cradle and your other devices.
• Place the cradle away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
Hardware Setup
AC power outlet and near Ethernet cables
13
AirCard Smart Cradle
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
• Place the cradle away from large metal surfaces, large glass surfaces, and insulated
walls such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Install Your Smart Cradle
To install your cradle:
1. Place the cradle in your preferred location.
2. Connect the Smart Cradle’s power adapter and plug it into an electrical outlet.
The Power LED lights green within one minute. If the Power LED does not light, press the
Power On/Off button on the rear panel of the cradle.
The cradle’s internal fan turns on momentarily when the cradle is powering up and then
turns off.
Note: After power up, the cradle’s internal fan turns on only when the cradle
senses high temperatures of 40C (104
° F) or higher. This might happen
during continuous high-data rate transmissions or if the cradle is in a
warm location. The fan protects the mobile hotspot and the cradle from
high temperatures. Once the mobile hotspot and cradle temperatures
return to lower levels, the fan switches off.
3. Dock the mobile hotspot in the cradle.
See Dock the Mobile Hotspot in the Smart Cradle on page 11
4. Check the cradle’s Internet LED.
When the cradle detects your mobile hotspot’s Internet connection, the Internet LED
lights green and the Smart Cradle uses the mobile hotspot’s Internet connection. The
mobile hotspot Internet service account must be active.
When your mobile hotspot detects that it is docked, the mobile hotspot LCD and home
page indicate that it is docked in the Smart Cradle. The mobile hotspot uses the Smart
Cradle’s more powerful internal 3G/4G antennas for better network coverage and
charges itself through the Smart Cradle.
Hardware Setup
14
AirCard Smart Cradle
The mobile hotspot disables its WiFi signal so that you can connect to the cradle’s
stronger WiFi signal.
Note: Some hotspots require a firmware update before they automatically
disable WiFi when docked. If your mobile hotspot broadcasts its WiFi
signal when docked, manually set up your mobile hotspot to disable
WiFi when USB is connected.
See the mobile hotspot user guide for more information.
5. Connect to the Smart Cradle’s WiFi network.
On your computer or WiFi device, find and connect to the WiFi network name on the
Smart Cradle label.
Hardware Setup
15
2. Connect to the AirCard Smart
Cradle
This chapter covers the following topics:
• Connect to the AirCard Smart Cradle
• Types of Logins
• Log In to the AirCard Smart Cradle
• Access the AirCard Smart Cradle with NETGEAR genie Apps
2
16
AirCard Smart Cradle
Connect to the AirCard Smart Cradle
You can connect to the cradle’s network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic Host
Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the cradle using an Ethernet cable and join the cradle’s
local area network (LAN).
To connect your computer to the cradle with an Ethernet cable:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on
your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the cradle’s WiFi network with Wi-Fi Protected Setup (WPS) or you can
find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the cradle.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its
instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1. Make sure that power is supplied to the cradle (its Power LED is lit).
2. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the cradle’s label.
3. Join the WiFi network and enter the WiFi password.
The password is on the cradle’s label.
Your wireless device connects to the WiFi network.
Connect to the AirCard Smart Cradle
17
AirCard Smart Cradle
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the
difference so that you know which login to use.
Types of logins:
• Mobile broadband account login. The login that your ISP gave you at the time of
purchase logs you in to your Internet service. Your service provider gave you this login
information in a letter or some other way. If you cannot find this login information, contact
your service provider.
• WiFi network key or password. Your cradle is preset with a unique wireless network
name (SSID) and password for wireless access. This information is on the label on the
bottom of the cradle.
• Cradle login.This logs you in to the cradle interface from a web browser as admin.
Log In to the AirCard Smart Cradle
You can log in to the cradle to view or change its settings.
To log in to the AirCard Smart Cradle:
1. Connect a computer to the Smart Cradle:
• For a WiFi connection, on your computer or WiFi device, find and connect to the WiFi
network name on the Smart Cradle label.
• For a wired connection, use an Ethernet cable to connect a computer to an Ethernet
LAN port on the rear panel of the Smart Cradle.
2. Launch a web browser.
3. In the address field of the browser, enter http://zain.cradle or http://192.168.100.1
A login prompt displays.
4. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
Access the AirCard Smart Cradle with NETGEAR genie Apps
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. The genie app can help you with the following:
• Automatically repair common wireless network problems.
Connect to the AirCard Smart Cradle
18
AirCard Smart Cradle
• Easily manage cradle features like Live Parental Controls, guest access, Internet traffic
meter, speed test, and more.
To use the genie app to access the cradle:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard screen displays.
Connect to the AirCard Smart Cradle
19
3. Internet Setup
This chapter covers the following topics:
• Manage a Mobile Hotspot
• Specify Mobile Broadband IPv6 Internet Connections
• Change the MTU Size
3
20
AirCard Smart Cradle
Manage a Mobile Hotspot
When you use a web browser to log in to the AirCard Smart Cradle, you can open a tab in the
browser to configure a mobile hotspot. The mobile hotspot must be docked in the Smart
Cradle.
To manage a mobile hotspot:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://zain.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select Hotspot Manager.
The mobile hotspot’s web-based home page opens in a new tab. For more information,
see the user manual for your mobile hotspot. To view the hotspot’s user manual, click the
link on the hotspot’s home page.
Specify Mobile Broadband IPv6 Internet Connections
Some Internet service providers (ISPs) and carriers support IPv6 Internet connections. You
can set up the cradle to use an IPv6 pass through connection, but this setting requires some
additional configuration options.
Before you set up the cradle to use an IPv6 Internet connection, read this section so that you
understand how this connection is implemented. The cradle IPv6 pass through Internet
connection works as follows:
• Your existing IPv4 connection and setup continue to operate as normal.
• Your LAN and WiFi clients obtain IPv6 addresses using AutoConfig (Neighbor Discovery
Protocol) directly from your docked mobile hotspot.
• The cradle acts as a bridge for IPv6 only, so your existing firewall and parental controls
are not enforced.
• For IPv4 clients that do not support IPv6, IPv4 NAT, firewall, and parental controls still
operate as normal.
Future cradle software releases will allow other IPv6 settings for mobile broadband
connection besides pass through, and allow configuration of IPv6 on WAN Internet
independent of the mobile broadband setting.
Internet Setup
21
AirCard Smart Cradle
Note: To use a docked mobile hotspot with IPv6 data connection, the IPv6
Internet Connection Type should be set as Pass Through.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.
When one network device communicates across the Internet with another, the data packets
travel through many devices along the way. If a device in the data path uses a lower MTU
setting than the other devices, the data packets must be split or “fragmented” to
accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations,
changing the value fixes one problem but causes another. Leave the MTU unchanged unless
one of these situations occurs:
• You experience problems connecting to your ISP or other Internet service, and the
technical support of the ISP. These web-based applications might require an MTU
change:
- A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
- America Online’s DSL service
• You use VPN and experience severe performance problems.
• You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
Note: An incorrect MTU setting can cause Internet communication
problems. For example, you might not be able to access certain
websites, frames within websites, secure login pages, or FTP or POP
servers.
To change the MTU size:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser, enter http://zain.cradle or http://192.168.100.1.
A login prompt displays.
3. Enter the cradle user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
Internet Setup
22
AirCard Smart Cradle
The BASIC Home screen displays.
4. Select ADV
ANCED > Setup > WAN Setup.
5. In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button.
Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are
willing to experiment, you can gradually reduce the MTU from the maximum value of 1500
until the problem goes away
applications.
. The following table describes common MTU sizes and
Table 2. Common MTU sizes
MTU Application
1500 The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN and is the default value for the cradle.
1492 Used in PPPoE environments.
1472 Maximum size to use for pinging. (Larger packets are fragmented.)
1468 Used in some DHCP environments.
1460 Usable by AOL if you do not send or receive large email attachments, for example.
1436 Used in PPTP environments or with VPN.
1400 Maximum size for AOL DSL.
576 Typical value to connect to dial-up ISPs.
Internet Setup
23
4. Control Internet Access
This chapter covers the following topics:
• Set Up Parental Controls
• Allow or Block Access to Your Network
• Use Keywords to Block Internet Sites
• Block Services from the Internet
• Schedule When to Block Internet Sites and Services
• Avoid Blocking on a Trusted Computer
• Set Up Security Event Email Notifications
• Set Up Port Forwarding to a Local Server
• Set Up Port Triggering
4
24
AirCard Smart Cradle
Set Up Parental Controls
The first time that you select Parental Controls from the BASIC Home screen, your browser
goes to the Live Parental Controls website, where you can learn more about Live Parental
Controls and download the application.
To set up Live Parental Controls:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://zain.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select Parental Controls.
If your Internet connection is working, the browser automatically goes online and displays
the Parental Controls web page.
5. Click either the W
6. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls management utility
After installation, Live Parental Controls automatically starts.
indows Users or Mac Users button.
The default password is password. The user name and
.
7. Click the Next button.
8. Read the note, and click the Next button again to proceed.
Control Internet Access
25
AirCard Smart Cradle
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
9. Select the radio button that applies to you:
• If you already created an OpenDNS account, leave the Ye
s radio button selected.
• If you did not yet create an OpenDNS account, select the No radio button.
10. Click the Next button.
If you are creating an account, the following screen displays:
11. Complete the fields and click the Next button.
After you log on or create your account, the filtering level screen displays:
12. Select a filtering level and click the Next button.
The Setup is complete screen displays.
13. Click the T
ake me to the status screen button.
Control Internet Access
26
AirCard Smart Cradle
Parental controls are now set up for the Smart Cradle. The BASIC Home screen shows
Parental Controls as Enabled.
Allow or Block Access to Your Network
You can use access control to block or allow access to your network.
To set up access control:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://zain.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
5. Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the Allow
and Block buttons. When this check box is cleared, all devices are allowed to connect,
even if the device is in the blocked list.
ANCED > Security > Access Control.
The default password is password. The user name and
6. Select an access rule:
• Allow all new devices to connect. With this setting, if you add a new device, it can
access your network.
• Block all new devices from connecting. With this setting, if you add a new device,
before it can access your network, you must enter its MAC address for an Ethernet
connection and its MAC address for a WiFi connection in the allowed list.
You don’t need to enter its MAC address in this screen.
Control Internet Access
27
AirCard Smart Cradle
The access rule does not affect previously blocked or allowed devices. It applies only to
devices joining your network in the future after you apply these settings.
7. To view allowed or blocked devices that are not connected, click the following links:
• View list of allowed devices not currently connected to the network
• View list of blocked devices not currently connected to the network
The list displays.
8. To allow the computer or device that you’re currently using to continue to access the
network, select the check box next to your computer or device, and click the Allow button.
9. Click the Apply button.
Your changes take effect.
Control Internet Access
28
AirCard Smart Cradle
Manage Network Access Control Lists
You can use access control to block or allow access to your network.
To manage devices that are allowed or blocked:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://zain.cradle or http://192.168.100.1.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED > Security > Access Control.
5. Click the View list of allowed devices not currently connected to the network link.
The list displays.
6. Select the check box for a device.
7. Use the Add button, Edit button, and Remove from the List button as needed.
8. Click the Apply button.
Your changes take effect.
Control Internet Access
29
AirCard Smart Cradle
Use Keywords to Block Internet Sites
You can use keywords to block certain Internet sites from your network. You can use
blocking all the time or based on a schedule.
To block Internet sites:
1. Launch a web browser from a computer or wireless device that is connected to the
Smart Cradle.
2. In the address field of the browser
A login prompt displays.
3. Enter the cradle user name and password.
, enter http://zain.cradle or http://192.168.100.1.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
5. Select a keyword blocking option:
• Per Schedule.
Schedule When to Block Internet Sites and Services on page 33.)
• Always.
ANCED > Security > Block Sites.
Turn on keyword blocking according to a schedule that you set. (See
Turn on keyword blocking all the time, independent of the Schedule screen.
The default password is password. The user name and
6. In the T
to block.
For example:
• Specify XXX to block http://www
• Specify .com if you want to allow only sites with domain suf
• Enter a period (.) to block all Internet browsing access.
7. Click the Add Keyword button.
ype keyword or domain name here field, enter a keyword or domain that you want
.badstuff.com/xxx.html.
Control Internet Access
30
fixes such as .edu or .gov.
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