D7000
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Nighthawk
AC1900 WiFi
VDSL/ADSL
Modem Router
User Manual
Model D7000
July 2015
202-11536-01
350 E. Plumeria Drive
San Jose, CA 95134
USA
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Support
Thank you for purchasing this NETGEAR product.
After installing your device , locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com.You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR webiste.
For product updates, additional documentation, and support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR
trademarks are used for reference purposes only.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
2
Contents
Chapter 1 Hardware Overview of the Modem Router
Unpack Your Modem Router................................................................................11
Attach the Antennas.............................................................................................11
Top Panel with LEDs............................................................................................12
Back Panel with Por ts, Buttons, Connectors, and Switch....................................15
Side Panels with USB Ports.................................................................................17
Bottom Panel Product Label................................................................................17
Chapter 2 Install and Access the Modem Router and Its Network
Position Your Modem Router................................................................................20
Connect to the Modem Router.............................................................................20
Connect to the Modem Router Through an Ethernet Cable............................21
Join the WiFi Network of the Modem Router...................................................21
Types of Logins...............................................................................................22
NETGEAR genie Automatic Setup Utility........................................................23
Set Up Your Modem Router for DSL Service.......................................................24
DSL Service....................................................................................................24
Cable the Modem Router for DSL Service and Access the Modem Router....24
Set Up the Modem Router for Cable or Fiber Service.........................................32
Log In to the Modem Router After Setup to View or Change Settings.................39
Change the Language.........................................................................................40
Change the admin Password...............................................................................41
Set Up Password Recovery.................................................................................42
Let the Modem Router Automatically Update Its Firmware..................................43
Access the Modem Router with the NETGEAR genie App..................................43
Manual Method...........................................................................................21
Wi-Fi Protected Setup Method...................................................................22
Chapter 3 Manage the Internet Settings Manually
Use the Internet Setup Wizard After Initial Setup................................................46
Manually Set Up an ADSL Internet Connection...................................................51
Specify an ADSL Connection Without a Login Requirement..........................51
Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE
Service............................................................................................................57
Manually Set Up a VDSL Internet Connection.....................................................63
Specify a VDSL Connection Without a Login Requirement.............................63
Specify a VDSL Connection with a Login Requirement and PPPoE Service...68
Manually Set Up a Cable or Fiber Internet Connection.......................................73
Specify a Cable or Fiber Connection Without a Login Requirement...............74
Specify a Cable or Fiber Connection with a Login Requirement and PPPoE
Service............................................................................................................79
Specify an IPv6 Internet Connection....................................................................84
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
IPv6 Internet Connections and IPv6 Addresses..............................................84
Set Up an IPv6 Connection Through Auto Detect...........................................85
Set Up an IPv6 6to4 Tunnel Connection..........................................................87
Set Up an IPv6 Pass-Through Connection.....................................................89
Set Up an IPv6 Fixed Connection...................................................................90
Set Up an IPv6 DHCP Connection..................................................................92
Set Up an IPv6 PPPoE Connection................................................................94
Set Up an IPv6 Connection Through Auto Config...........................................96
Manage the MTU Size.........................................................................................98
MTU Concepts................................................................................................99
Change the MTU Size...................................................................................100
Chapter 4 Manage the WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network..........102
View or Change the Basic WiFi Settings.......................................................102
Configure WPA/WPA2 Enterprise WiFi Security............................................109
Configure WEP Legacy WiFi Secur ity...........................................................112
Use WPS to Add a Device to the WiFi Network.................................................114
Use WPS with the Push Button Method........................................................114
Use WPS with the PIN Method.....................................................................116
Manage the Basic WiFi Settings and WiFi Secur ity of the Guest Networ k........117
Control the WiFi Radios.....................................................................................123
Use the WiFi On/Off Button...........................................................................124
Enable or Disable the WiFi Radios................................................................124
Set Up a WiFi Schedule.....................................................................................125
Manage the WPS Settings.................................................................................127
Manage Advanced WiFi Features......................................................................129
Use the Modem Router as a WiFi Access Point................................................131
Chapter 5 Control Access to the Internet
Set Up Parental Controls...................................................................................135
Allow or Block Access to Your Network..............................................................136
Enable and Manage Network Access Control...............................................136
Manage Network Access Control Lists.........................................................139
Add Devices to or Remove Them from the Allowed List...............................139
Add Devices to or Remove Them from the Blocked List...............................141
Use Keywords to Block Internet Sites................................................................143
Set Up Blocking.............................................................................................143
Remove a Keyword or Domain from the Blocked List...................................145
Remove All Keywords and Domains from the Blocked List...........................145
Specify a Trusted Computer..........................................................................146
Manage Simple Outbound Firewall Rules for Services and Applications..........147
Add an Outbound Firewall Rule....................................................................148
Add an Outbound Firewall Rule for a Custom Service or Application...........150
Change an Outbound Firewall Rule..............................................................152
Remove an Outbound Firewall Rule..............................................................153
Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules...........154
Set Up Security Event Email Notifications.........................................................156
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Chapter 6 Optimize Performance
Optimize Traffic with QoS...................................................................................160
Manage Default and Custom QoS Rules...........................................................161
Add a Custom QoS Rule for a Service or Application...................................161
Add a Custom QoS Rule for a Device...........................................................163
Change a QoS Rule or Change the Priority for a Rule..................................165
Remove a QoS Rule.....................................................................................167
Remove All QoS Rules..................................................................................167
Manage Uplink Bandwidth Control.....................................................................168
Manage Wi-Fi Multimedia Quality of Service.....................................................169
Manage Implicit Beamforming...........................................................................170
Improve Network Connections with Universal Plug and Play.............................171
Chapter 7 Share a Storage Device
USB Device Requirements................................................................................173
Connect a USB Device to the Modem Router....................................................174
Access a Storage Device Connected to the Modem Router..............................175
Access the Device from a Windows Computer.............................................175
Access the Device from a Mac......................................................................176
Back Up Windows Computers with ReadySHARE Vault....................................176
Back Up Mac Computers with Time Machine....................................................177
Set Up a USB Hard Drive on a Mac..............................................................177
Prepare to Back Up a Large Amount of Data................................................178
Use Time Machine to Back Up onto a Storage Device..................................178
Manage Access to a Storage Device.................................................................179
Enable FTP Access Within Your Network...........................................................182
View Network Folders on a Device....................................................................183
Add a Network Folder on a Storage Device.......................................................184
Change a Network Folder , Including Read and Write Access, on a USB Drive..186
Approve USB Devices........................................................................................188
Safely Remove a USB Device............................................................................189
Use the Modem Router as a Media Server........................................................190
Enable the Media Server...............................................................................190
Rescan the Media Files for Content..............................................................192
Chapter 8 Manage Dynamic DNS and Access Storage Devices Through the
Internet
Set Up and Manage Dynamic DNS...................................................................193
Your Personal FTP Server.............................................................................194
Set Up a New Dynamic DNS Account...........................................................194
Specify a DNS Account That You Already Created.......................................196
Access Storage Devices Through the Internet...................................................197
Set Up FTP Access Through the Internet..........................................................198
Use FTP to Access Storage Devices Through the Inter net...............................200
Chapter 9 Share a USB Printer
Install the Printer Driver and Cable the Printer..................................................203
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Download the ReadySHARE Printer Utility........................................................203
Install the ReadySHARE Printer Utility..............................................................203
Use the Shared Printer......................................................................................205
Manually Connect and Print..........................................................................205
Print and Release the Printer........................................................................205
View or Change the Status of a Printer..............................................................206
Use the Scan Feature of a Multifunction USB Printer........................................206
Change NETGEAR USB Control Center Settings.............................................208
Change the NETGEAR USB Control Center Language....................................208
Specify the Time-out..........................................................................................209
Chapter 10 Manage the WAN and LAN Network Settings
Change the Physical WAN Connection Preference...........................................210
Enable and Configure a VLAN...........................................................................212
Enable Bridge Mode for IPTV Devices...............................................................215
Manage the WAN Secur ity Settings...................................................................216
Set Up a Default DMZ Server............................................................................217
Manage NAT Filtering........................................................................................218
Manage the SIP Application-Level Gateway......................................................219
Manage the Modem Router’s LAN IP Address Settings....................................219
Manage the Router Information Protocol Settings.............................................221
Manage Reserved LAN IP Addresses...............................................................222
Reserve a LAN IP address............................................................................222
Change a Reserved IP Address....................................................................223
Remove a Reserved IP Address Entry..........................................................224
Change the Modem Router’s Device Name.......................................................225
Manage the DHCP Server Address Pool...........................................................225
Disable the Built-In DHCP Server......................................................................227
Set Up and Manage Custom Static Routes.......................................................228
Set Up a Static Route....................................................................................228
Change a Static Route..................................................................................230
Remove a Static Route.................................................................................231
Chapter 11 Manage the Modem Router and Monitor the Traffic
Update the Firmware of the Modem Router.......................................................233
Check for New Firmware and Update the Modem Router.............................233
Manually Upload New Firmware and Update the Modem Router.................234
Manage the Configuration File of the Modem Router........................................235
Back Up the Settings.....................................................................................235
Restore the Settings......................................................................................236
Recover the admin Password............................................................................237
Return the Modem Router to Its Factory Default Settings.................................238
Use the Reset Button....................................................................................238
Erase the Settings.........................................................................................239
View the Status and Statistics of the Modem Router.........................................240
View Information About the Modem Router and the Internet, Modem, and WiFi
Settings.........................................................................................................240
View the Traffic Statistics...............................................................................247
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Change the Traffic Statistics Polling Frequency.............................................248
View or Change a TCP/IP Internet Connection.............................................249
View or Change a PPPoE or PPPoA Internet Connection............................250
View Devices Currently on the Network.............................................................251
Manage the Activity Log and Syslog..................................................................252
View the Logs................................................................................................253
Specify Which Activities Are Logged.............................................................255
Specify a Syslog Server................................................................................255
Monitor and Meter Internet Traffic......................................................................256
Start the Traffic Meter Without Traffic Volume Restrictions............................256
View the Traffic Statistics and Traffic Status..................................................257
Restrict Internet Traffic by Volume.................................................................259
Restrict Internet Traffic by Connection Time..................................................261
Unblock the Traffic Meter After the Traffic Limit Is Reached..........................263
Manage the Modem Router Remotely...............................................................264
Configure the Modem Router as a DSL Modem Only.......................................266
Chapter 12 Use VPN to Access Your Network
Set Up a VPN Connection..................................................................................268
Specify VPN Service in the Modem Router...................................................268
Install OpenVPN Software on Your Computer...............................................269
Use a VPN Tunnel.........................................................................................271
Use VPN to Access the Modem Router’s USB Device and Media.....................272
Use VPN to Access Your Internet Service at Home...........................................273
Set Up VPN Client Internet Access in the Modem Router............................273
Block VPN Client Internet Access in the Modem Router...............................274
Use a VPN Tunnel to Access Your Internet Service at Home........................275
Chapter 13 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications........276
Forward Incoming Traffic for a Default Service or Application.......................277
Add a Port Forwarding Rule with a Custom Service or Application..............278
Change a Port Forwarding Rule....................................................................280
Remove a Por t Forwarding Rule...................................................................281
Application Example: Make a Local Web Server Public................................282
How the Modem Router Implements the Port Forwarding Rule....................283
Manage Port Triggering for Services and Applications......................................283
Add a Port Triggering Rule............................................................................284
Change a Port Triggering Rule......................................................................286
Remove a Por t Triggering Rule.....................................................................287
Specify the Time-Out for Port Triggering.......................................................288
Disable Port Triggering..................................................................................289
Application Example: Port Triggering for Internet Relay Chat........................290
Chapter 14 Diagnostics and Troubleshooting
Perfor m Diagnostics...........................................................................................292
Perfor m a DNS Lookup.................................................................................293
Ping an IP Address.......................................................................................293
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Display the Routing Table..............................................................................294
Reboot the Modem Router from the Web Management Interface.................295
Quick Tips for Troubleshooting...........................................................................295
Troubleshoot with the LEDs...............................................................................297
Power LED Is Off...........................................................................................298
Power LED Remains Solid Amber.................................................................298
WiFi LED Is Off..............................................................................................298
You Cannot Log In to the Modem Router...........................................................298
Troubleshoot the Internet Connection................................................................299
Troubleshoot the DSL Link............................................................................299
DSL LED Is Solid White............................................................................299
DSL LED Is Blinking White.......................................................................300
DSL LED Is Off or Internet LED Is Off......................................................300
Internet LED Is Off........................................................................................300
Obtain an Internet IP Address.......................................................................300
Ver ify the PPPoE or PPPoA Connection.......................................................302
Reestablish the PPPoE or PPPoA Connection.............................................303
Troubleshoot Internet Browsing.....................................................................304
Changes Are Not Saved....................................................................................304
Troubleshoot the WiFi Connectivity....................................................................304
Troubleshoot Your Network Using the Ping Utility..............................................305
Test the LAN Path to Your Modem Router.....................................................305
Test the Path from Your Computer to a Remote Device................................306
Chapter 15 Supplemental Information
Factory Settings.................................................................................................309
Technical Specifications.....................................................................................311
8
Hardware Overview of the Modem Router
The NETGEAR®Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000, in this manual referred
to as the modem router, delivers combined WiFi connection speeds of up to A C1900 WiFi (600 Mbps1 on 2.4
GHz2 802.11n and 1300 Mbps3 on 5 GHz 802.11ac). Both 2.4 GHz and 5 GHz radios can be active
simultaneously.
The modem router provides fast central storage, backup, and streaming to every device in your home with
the USB 3.0 port (10 times faster than USB 2.0). Sharing content across your netw ork is easy , from accessing
stored photos and music to wirelessly printing. Stream your stored media files anywhere on the network to
DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the
router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard
drive connected to Nighthawk.
The modem router is compatible with most major DSL Internet service providers and also supports cable or
fiber Internet service.
The chapter contains the following sections:
• Unpack Your Modem Router on page 11
1
• Attach the Antennas on page 11
• Top Panel with LEDs on page 12
• Back Panel with Ports, Buttons, Connectors, and Switch on page 15
• Side Panels with USB Ports on page 17
• Bottom Panel Product Label on page 17
For more information about the topics that are covered in this manual, visit the support
Note
website at support.netgear.com.
Firmware updates with new features and bug fixes are made available from time to time at
Note
downloadcenter.netgear.com.You can check for and download new firmware manually. If
the features or behavior of your product does not match what is described in this guide,
you might need to update your firmware.
9
In this manual, the terms wireless and WiFi are interchangeable.Note
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary.
Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead,
lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this
product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.
2.The 2.4 GHz performance mode requires 256 QAM support on the WiFi client.
3. Up to 1300 Mbps wireless speeds can be achieved when you are connecting to other 802.11ac 1300 Mbps devices.
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Unpack Your Modem Router
Your package contains the following items.
Figure 1. Package contents for the modem router
Table 1. Legend
Modem router1.
Antennas (3)2.
Power supply (varies by region)3.
DSL microfilter (varies by region)4.
Ethernet cable5.
Phone cable6.
Your package might contain more items.The filter or phone cable provided depends on the region. In
some regions, a CD is included in the package.
Attach the Antennas
The router comes with three antennas.
To attach the antennas:
1. Align the antennas with the antenna posts on the back panel of the modem router.
Hardware Overview of the Modem Router
11
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
2. Attach the antennas on the threaded antenna posts.
3. Position the antennas for the best WiFi performance.
NETGEAR recommends that the center antenna be vertical and that you aim the others outward at
45-degree angles, as shown.
Top Panel with LEDs
The status LEDs and buttons are located on the top panel of the modem router.
Figure 2. LEDs and buttons of the modem router
Hardware Overview of the Modem Router
12
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Table 2. LED and button descriptions
DescriptionLED
•
Power
Solid amber.The modem router is starting.
If the Power LED lights solid amber during any other time, a power-on self-test
(POST) failure or device malfunction occurred.
For more information, see Power LED Remains Solid Amber on page 298.
•
Blinking amber.The modem router was reset to factory default settings and is
restarting.
For more information, see Use the Reset Button on page 238.
•
Solid white.The modem router is ready.
•
Off. Power is not supplied to the modem router.
Hardware Overview of the Modem Router
13
Internet
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
DescriptionLED
For more information, see Power LED Is Off on page 298.
•
Solid white.The modem router detected an Internet connection.
•
Solid amber.The modem router is not connected to a DSL, cable, or fiber
modem, or the modem router did not detect an Internet connection.
For more information, see Troubleshoot the Internet Connection on page 299.
•
Blinking white. Data is being transmitted over the Internet connection.
•
Alternating white and amber.The traffic meter is enabled and the traffic limit
is reached.
•
Off.The modem router cannot connect to the Internet or the Internet connection
failed.
For more information, see Internet LED Is Off on page 300.
DSL
2.4 GHz WiFi
5 GHz WiFi
USB 3.0 port 1 and USB
3.0 port 2
•
Solid white.The modem router is connected to a DSL service and the DSL
connection is ready.
•
Blinking white.The modem router is negotiating the best possible speed on
the DSL line.
•
Off.The modem router is not connected to a DSL service or a DSL connection
is not established.
•
Solid white.The 2.4 GHz WiFi radio is operating.
•
Blinking white.The modem router is sending or receiving WiFi traffic over the
2.4 GHz radio.
•
Off.The 2.4 GHz WiFi radio is off.
•
Solid white.The 5 GHz WiFi radio is operating.
•
Blinking white.The modem router is sending or receiving WiFi traffic over the
5 GHz radio.
•
Off.The 5 GHz WiFi radio is off.
•
Solid white. A USB device is connected and is ready.
•
Blinking white. Data is being transmitted to or from the USB device.
•
Off. No USB device is connected, or someone clicked the Safely Remove
Hardware button and it is now safe to remove the attached USB device.
Ethernet ports 1–4
The LED color indicates the speed: white for Gigabit Ethernet connections and
amber for 100 Mbps or 10 Mbps Ethernet connections.
Hardware Overview of the Modem Router
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
DescriptionLED
•
Solid white or solid amber. A po wered-on de vice is connected to the Ethernet
port.
•
Blinking white or blinking amber. Data is being transmitted over the port.
•
Off. No powered-on device is connected to the Ethernet port.
WiFi On/Off button with
WiFi LED
WPS button with WPS
LED
You can use the LED On/Off switch on the back panel of the modem router to turn most LEDs on the top
of the modem router on or off (see Back Panel with Ports , Buttons , Connectors , and Switch on page 15).
If you turn off the LEDs, the Power LED remains on.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on
and off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned
off and you cannot use WiFi to connect to the modem router.
For more information, see Control the WiFi Radios on page 123 and WiFi LED Is Off
on page 298.
This button lets you use WPS to join the WiFi network without typing the WiFi
password.The WPS LED blinks white during this process and then lights solid white.
For more information, see Use WPS to Add a Device to the WiFi Network on page
114.
Back Panel with Ports, Buttons, Connectors, and Switch
The back panel of the modem router provides ports, buttons, antenna connectors, a DC po wer connector ,
and an LED switch. For information about attaching the antennas, see Attach the Antennas on page 11.
Hardware Overview of the Modem Router
15
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Figure 3. Modem router back panel
In addition to the three antennas, viewed from left to right, the back panel contains the following
components:
• LED Off/On switch. Move the LED Off/On switch to to the Off position to turn off all LEDs, except
for the Power LED.
• Reset button. For information about using the Reset button, see Return the Modem Router to Its
Factory Default Settings on page 238.
• Power On/Off button. Press the Power On/Off button to provide power to the modem router.
• DC power connector. Connect the power adapter that came in the product pac kage to the DC pow er
connector.
• Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the modem router to a fiber or cab le
modem.This port is colored red.
You can use either the Internet port or the DSL port for WAN connectivity.Note
Hardware Overview of the Modem Router
16
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
• Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem router to LAN
devices.These ports are colored yellow.
• DSL port. One RJ-11 DSL port for connecting the modem router to an ADSL or VDSL line. This port
is colored gray.
You can use either the DSL port or the Internet port for WAN connectivity.Note
Side Panels with USB Ports
Each side panel provides one USB 3.0 port.The left side panel contains USB port number 1.The right
side panel contains USB port number 2.
Figure 4. Right side panel of the modem router
Bottom Panel Product Label
The product label on the bottom panel of the modem router lists the login information, WiFi network name
(SSID) and password (network key), serial number, and MAC address of the modem router.
Hardware Overview of the Modem Router
17
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Figure 5. Modem router product label
Hardware Overview of the Modem Router
18
Install and Access the Modem Router and Its Network
This chapter describes how you can install and access the modem router and its network.
The chapter contains the following sections:
• Position Your Modem Router on page 20
• Connect to the Modem Router on page 20
• Set Up Your Modem Router for DSL Service on page 24
• Set Up the Modem Router for Cable or Fiber Service on page 32
• Log In to the Modem Router After Setup to View or Change Settings on page 39
• Change the Language on page 40
• Change the admin Password on page 41
• Set Up Password Recovery on page 42
• Let the Modem Router Automatically Update Its Firmware on page 43
2
• Access the Modem Router with the NETGEAR genie App on page 43
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Position Your Modem Router
The modem router lets you access your network anywhere within the operating r ange of your WiFi network.
However, the operating distance or range of your WiFi connection can vary significantly depending on
the physical placement of your modem router. For example, the thickness and number of walls the WiFi
signal passes through can limit the range.
Additionally, other WiFi access points in and around your home might affect your modem router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi
signal for network access.
Position your modem router according to the following guidelines:
• Place your modem router near the center of the area where your computers and other de vices operate
and within line of sight to your WiFi devices.
• Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for
wired computers.
• Place the modem router in an elevated location, minimizing the number walls and ceilings between
the modem router and your other devices.
• Place the modem router away from electrical devices such as these:
• Ceiling fans
• Home security systems
• Microwaves
• Computers
• Base of a cordless phone
• 2.4 GHz cordless phone
• Place the modem router away from large metal surfaces, large glass surfaces, insulated walls, and
items such as these:
• Solid metal door
• Aluminum studs
• Fish tanks
• Mirrors
• Brick
• Concrete
If you are using adjacent access points, use different radio frequency channels to reduce interference.
Connect to the Modem Router
During and after installation, you can connect to the modem router’s network through a wired or WiFi
connection. If you set up your computer to use a static IP address, change the settings of your computer
so that it uses Dynamic Host Configuration Protocol (DHCP).
Install and Access the Modem Router and Its Network
20
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Connect to the Modem RouterThrough an Ethernet Cable
You can connect your computer to the modem router using an Ethernet cable and join the modem router’ s
local area network (LAN).
To connect your computer to the modem router with an Ethernet cable:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer
screen to notify you that an Ethernet cable is connected.
Join the WiFi Network of the Modem Router
Choose either the manual or the WPS method to add a WiFi device such as a computer, iPhone, iPad,
or gaming device to the WiFi network of the modem router.
Manual Method
On the WiFi device that you want to connect to the modem router, you can use the software application
that manages your WiFi connections.
To connect a device manually to the WiFi network of the modem router:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. On the WiFi de vice that you w ant to connect to your modem router, open the softw are application that
manages your WiFi connections.
This software scans for all WiFi networks in your area.
3. Look for the modem router's network and select it.
If you did not change the name of the network during the setup process, look for the default WiFi
network name (SSID) and select it.The default SSID is on the product label.
4. Enter the modem router password.
Install and Access the Modem Router and Its Network
21
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
The default WiFi password (also ref erred to as the netw ork k ey or passphrase) is also on the product
label.
5. Click the Connect button.
The device connects to the WiFi network of the modem router.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to a home
network while maintaining security. To use WPS (Push 'N' Connect), make sure that all WiFi devices to
be connected to the network are Wi-Fi certified and support WPS. During the connection process, the
client gets the security settings from the modem router so that every device in the network supports the
same security settings.
To use WPS to connect a device to the WiFi network of the modem router:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the WPS button on the top panel of the modem router for three seconds.
4. Within two minutes, press the WPS button on your WiFi device, or follow the WPS instructions that
came with the device.
The WPS process automatically sets up the device with the network password and connects the
device to the WiFi network of the modem router.
For more information, see Use WPS to Add a Device to the WiFi Network on page 114.
Types of Logins
Separate types of logins serve different purposes.This section describes the differences so that you kno w
which login to use when.
Types of logins:
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• ISP login.The login that your Internet service provider (ISP) gave you logs you in to your Internet
service.Your ISP gave you this login information in a letter or some other way. If you cannot find this
login information, contact your ISP.
• WiFi network key or password.Your modem router is preset with a unique WiFi network name
(SSID) and password for WiFi access.This information is on the product label. Use this information
to connect a WiFi device to the WiFi network of the modem router.
• Modem router login.This logs you in to the modem router interface from an Internet browser as
admin.
NETGEAR genie Automatic Setup Utility
You can use the NETGEAR genie automatic setup utility during initial installation and setup of your modem
router.This utility functions with both types of Internet service that the modem router supports:
• DSL service. If y ou install your modem router f or DSL service (the modem router supports ADSL and
VDSL service), you can set up your modem router with the NETGEAR genie automatic setup utility,
which launches the first time that you set up the Internet connection for your modem router.The
NETGEAR genie automatic setup utility runs on any device with a web browser.
For more information, see Set Up Your Modem Router for DSL Service on page 24.
• Cable or fiber service. If y ou install y our modem router f or cable or fiber service, you can set up y our
modem router with the NETGEAR genie automatic setup utility, which launches the first time that you
set up the Internet connection for your modem router.The NETGEAR genie automatic setup utility
runs on any device with a web browser.
For more information, see Set Up the Modem Router for Cable or Fiber Service on page 32.
After initial installation and setup, the NETGEAR genie Setup Wizard is always
Note
accessible to assist you with setting up an installation with DSL service or an
installation with cable or fiber service. For more information, see Use the Internet
Setup Wizard After Initial Setup on page 46.
Whether you install your modem router for DSL service or for cable or fiber service, you can always use
the genie menus and pages to set up your modem router manually.
Before you start the setup process, get your ISP information and make sure that the settings that are
described here are specified for the computers and devices in the network.
When your Internet service starts, y our Internet service provider (ISP) typically gives you all the information
that you need to connect to the Internet. For DSL service, y ou might need the f ollo wing information to set
up your modem router:
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• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet.When you
start an Internet application, your modem router automatically logs you in.
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable or fiber (Ethernet WAN) service. If you
use a DSL modem, follow the procedure that is described in Cable the Modem Router for DSL Service
and Access the Modem Router on page 24. If you use a cable or fiber modem, follow the procedure that
is described in Set Up the Modem Router for Cable or Fiber Service on page 32.
DSL Service
Make sure that your ADSL or VDSL service is active before you install the modem router.You need the
following information to install your DSL modem and connect to the Internet:
• DSL user name and password.This inf ormation is included in the welcome letter your DSL ISP sent
you when you signed up for your service. Record your DSL Internet service account user name and
password.
• Your telephone number or DSL account number. If you do not use v oice service, you can use y our
DSL account number in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your DSL Internet service
provider (ISP). Be specific when speaking with your DSL Internet service provider. F or example , you could
say, “I need my DSL service user name and password. Can you help me?”
If your provider sa ys that they do not support NETGEAR services, tell them that you
Note
need only your DSL user name and password.You do not need support.
Cable the Modem Router for DSL Service and Access the Modem Router
The following figure shows the cabling of your modem router for DSL service.
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Figure 6. Modem router cabling for DSL service
To connect your modem router to a DSL service:
1. Unplug your DSL modem’ s power , lea ving the DSL modem connected to the wall jack f or your Internet
service.
2. If your DSL modem includes a battery backup, remove the battery.
3. Install an ADSL or DSL microfilter between the phone line and the phone.
The product package contains either an ADSL or DSL microfilter.
4. Use a phone cable to connect the microfilter to the gray DSL port on the modem router.
The product package contains a phone cable.
5. If your DSL modem includes a battery backup, reinsert the battery.
6. Plug in your DSL modem's power and turn on your DSL modem.
7. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED to light solid white, which takes about two minutes.
8. If the Power LED does not light, press the Power On/Off button.
9.
Wait for the WiFi LED to light solid white.
If the WiFi LED does not light, press the WiFi On/Off button .
10.
Check the DSL LED .
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
If the modem router is connected to a DSL service, the DSL LED lights white.
11. Connect a computer to the modem router by one of the following methods:
•
Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port
on the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
•
WiFi. Connect to the default WiFi network of the modem router:
a. On your computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network.
If the computer is set to a static (fixed) IP address (this setting is uncommon), either
Note
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static IP address in
the 192.168.0.2–192.168.0.254 range.
12. Launch a web browser.
The modem router checks the Internet connection.
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
If the NETGEAR genie automatic setup utility displays, skip to Step 14. If it does not display, do the
following:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
If the NETGEAR genie automatic setup utility displays, skip to Step 14. If the NETGEAR genie automatic
setup utility still does not display, see Step 13.
13. If the browser cannot display the web page, do the following:
a. Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to
the modem router.
b.
Make sure that the Power LED of the modem router is lit solid white.
c. Make sure that your browser does not cache the previous page by closing and reopening the
browser.
d. Clear the browser cache.
e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the
computer to obtain an IP address automatically from the modem router through DHCP, or change
the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.
14. Click the Next button.
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15. From the Country menu, select the country in which you use the modem router.
16. From the Internet Service Provider menu, select the Internet service provider (ISP) that you are
using.
If your ISP is not in the menu, select Other.
17. Select the Yes radio button.
18. Click the Next button.
When the modem router is connected to the Internet, the Congratulations! window displays, and you
successfully completed the setup process. If the Congratulations! window does not display, other
windows might display and you might need to provide more information, in which case you must
continue with the next step.The windows that display depend on your type of ISP connection and
configuration.
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19. (Only if you are using a DSL connection and the following window displays) Specify a full scan to let
the Setup Wizard find the PVC protocol.
A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC
protocol. If this window does not display, continue with the next step.
Do the following:
a. Select the Yes radio button.
b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
20. (Only if the following window displays) Specify how to manage problems with the detection of the
Internet connection.
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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
A window might display that states that a prob lem occurred while the wizard was detecting the Internet
connection. If this window does not display, continue with the next step.
Take one of the following actions:
• If you did not yet power cycle the modem, do so now:
Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet
a.
service.
b. If your modem includes a battery backup, remove the battery.
c. Wait 10 seconds.
d. If your modem includes a battery backup, reinsert the battery.
e. Plug in your modem’s power and turn on your modem.
f. Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio button.
h. Click the Next button.
• See if the DSL cable is not fully inserted or is inserted at the wrong place. If necessary, do the
following:
a. Fully insert the DSL cable in the correct port on the modem and in the gray DSL port on the
modem router.
b. Select the I corrected a problem with the DSL/Ethernet cable radio button.
c. Click the Next button.
• If you do not need to power cycle the modem or the DSL cab le is already fully inserted in the correct
ports, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
21. (Only if the following window displays) Specify how to manage problems with the detection of the IP
address for the Internet connection.
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