NETGEAR D7000 User Manual

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router

User Manual

Model D7000

July 2015 202-11536-01

350 E. Plumeria Drive San Jose, CA 95134 USA

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Support

Thank you for purchasing this NETGEAR product. After installing your device , locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com.You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR webiste.

For product updates, additional documentation, and support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

Trademarks

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.

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Chapter 1 Hardware Overview of the Modem Router

Unpack Your Modem Router................................................................................11

Attach the Antennas.............................................................................................11

Top Panel with LEDs............................................................................................12

Back Panel with Por ts, Buttons, Connectors, and Switch....................................15

Side Panels with USB Ports.................................................................................17

Bottom Panel Product Label................................................................................17

Chapter 2 Install and Access the Modem Router and Its Network

Position Your Modem Router................................................................................20

Connect to the Modem Router.............................................................................20

Connect to the Modem Router Through an Ethernet Cable............................21

Join the WiFi Network of the Modem Router...................................................21

Types of Logins...............................................................................................22

NETGEAR genie Automatic Setup Utility........................................................23

Set Up Your Modem Router for DSL Service.......................................................24

DSL Service....................................................................................................24

Cable the Modem Router for DSL Service and Access the Modem Router....24

Set Up the Modem Router for Cable or Fiber Service.........................................32

Change the Language.........................................................................................40

Change the admin Password...............................................................................41

Set Up Password Recovery.................................................................................42

Let the Modem Router Automatically Update Its Firmware..................................43

Access the Modem Router with the NETGEAR genie App..................................43

Manual Method...........................................................................................21

Wi-Fi Protected Setup Method...................................................................22

Chapter 3 Manage the Internet Settings Manually

Use the Internet Setup Wizard After Initial Setup................................................46

Manually Set Up an ADSL Internet Connection...................................................51

Specify an ADSL Connection Without a Login Requirement..........................51

Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE

Service............................................................................................................57

Manually Set Up a VDSL Internet Connection.....................................................63

Specify a VDSL Connection Without a Login Requirement.............................63

Specify a VDSL Connection with a Login Requirement and PPPoE Service...68

Manually Set Up a Cable or Fiber Internet Connection.......................................73

Specify a Cable or Fiber Connection Without a Login Requirement...............74

Specify a Cable or Fiber Connection with a Login Requirement and PPPoE

Service............................................................................................................79

Specify an IPv6 Internet Connection....................................................................84

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

IPv6 Internet Connections and IPv6 Addresses..............................................84

Set Up an IPv6 Connection Through Auto Detect...........................................85

Set Up an IPv6 6to4 Tunnel Connection..........................................................87

Set Up an IPv6 Pass-Through Connection.....................................................89

Set Up an IPv6 Fixed Connection...................................................................90

Set Up an IPv6 DHCP Connection..................................................................92

Set Up an IPv6 PPPoE Connection................................................................94

Set Up an IPv6 Connection Through Auto Config...........................................96

Manage the MTU Size.........................................................................................98

MTU Concepts................................................................................................99

Change the MTU Size...................................................................................100

Chapter 4 Manage the WiFi Network Settings

Manage the Basic WiFi Settings and WiFi Security of the Main Network..........102

View or Change the Basic WiFi Settings.......................................................102

Configure WPA/WPA2 Enterprise WiFi Security............................................109

Configure WEP Legacy WiFi Secur ity...........................................................112

Use WPS to Add a Device to the WiFi Network.................................................114

Use WPS with the Push Button Method........................................................114

Use WPS with the PIN Method.....................................................................116

Manage the Basic WiFi Settings and WiFi Secur ity of the Guest Networ k........117

Control the WiFi Radios.....................................................................................123

Use the WiFi On/Off Button...........................................................................124

Enable or Disable the WiFi Radios................................................................124

Set Up a WiFi Schedule.....................................................................................125

Manage the WPS Settings.................................................................................127

Manage Advanced WiFi Features......................................................................129

Use the Modem Router as a WiFi Access Point................................................131

Chapter 5 Control Access to the Internet

Set Up Parental Controls...................................................................................135

Allow or Block Access to Your Network..............................................................136

Enable and Manage Network Access Control...............................................136

Manage Network Access Control Lists.........................................................139

Add Devices to or Remove Them from the Allowed List...............................139

Add Devices to or Remove Them from the Blocked List...............................141

Use Keywords to Block Internet Sites................................................................143

Set Up Blocking.............................................................................................143

Remove a Keyword or Domain from the Blocked List...................................145

Remove All Keywords and Domains from the Blocked List...........................145

Specify a Trusted Computer..........................................................................146

Manage Simple Outbound Firewall Rules for Services and Applications..........147

Add an Outbound Firewall Rule....................................................................148

Add an Outbound Firewall Rule for a Custom Service or Application...........150

Change an Outbound Firewall Rule..............................................................152

Remove an Outbound Firewall Rule..............................................................153

Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules...........154

Set Up Security Event Email Notifications.........................................................156

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Chapter 6 Optimize Performance

Optimize Traffic with QoS...................................................................................160

Manage Default and Custom QoS Rules...........................................................161

Add a Custom QoS Rule for a Service or Application...................................161

Add a Custom QoS Rule for a Device...........................................................163

Change a QoS Rule or Change the Priority for a Rule..................................165

Remove a QoS Rule.....................................................................................167

Remove All QoS Rules..................................................................................167

Manage Uplink Bandwidth Control.....................................................................168

Manage Wi-Fi Multimedia Quality of Service.....................................................169

Manage Implicit Beamforming...........................................................................170

Improve Network Connections with Universal Plug and Play.............................171

Chapter 7 Share a Storage Device

USB Device Requirements................................................................................173

Connect a USB Device to the Modem Router....................................................174

Access a Storage Device Connected to the Modem Router..............................175

Access the Device from a Windows Computer.............................................175

Access the Device from a Mac......................................................................176

Back Up Windows Computers with ReadySHARE Vault....................................176

Back Up Mac Computers with Time Machine....................................................177

Set Up a USB Hard Drive on a Mac..............................................................177

Prepare to Back Up a Large Amount of Data................................................178

Use Time Machine to Back Up onto a Storage Device..................................178

Manage Access to a Storage Device.................................................................179

Enable FTP Access Within Your Network...........................................................182

View Network Folders on a Device....................................................................183

Add a Network Folder on a Storage Device.......................................................184

Change a Network Folder , Including Read and Write Access, on a USB Drive..186

Approve USB Devices........................................................................................188

Safely Remove a USB Device............................................................................189

Use the Modem Router as a Media Server........................................................190

Enable the Media Server...............................................................................190

Rescan the Media Files for Content..............................................................192

Chapter 8 Manage Dynamic DNS and Access Storage Devices Through the Internet

Set Up and Manage Dynamic DNS...................................................................193

Your Personal FTP Server.............................................................................194

Set Up a New Dynamic DNS Account...........................................................194

Specify a DNS Account That You Already Created.......................................196

Access Storage Devices Through the Internet...................................................197

Set Up FTP Access Through the Internet..........................................................198

Use FTP to Access Storage Devices Through the Inter net...............................200

Chapter 9 Share a USB Printer

Install the Printer Driver and Cable the Printer..................................................203

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Download the ReadySHARE Printer Utility........................................................203

Install the ReadySHARE Printer Utility..............................................................203

Use the Shared Printer......................................................................................205

Manually Connect and Print..........................................................................205

Print and Release the Printer........................................................................205

View or Change the Status of a Printer..............................................................206

Use the Scan Feature of a Multifunction USB Printer........................................206

Change NETGEAR USB Control Center Settings.............................................208

Change the NETGEAR USB Control Center Language....................................208

Specify the Time-out..........................................................................................209

Chapter 10 Manage the WAN and LAN Network Settings

Change the Physical WAN Connection Preference...........................................210

Enable and Configure a VLAN...........................................................................212

Enable Bridge Mode for IPTV Devices...............................................................215

Manage the WAN Secur ity Settings...................................................................216

Set Up a Default DMZ Server............................................................................217

Manage NAT Filtering........................................................................................218

Manage the SIP Application-Level Gateway......................................................219

Manage the Modem Router’s LAN IP Address Settings....................................219

Manage the Router Information Protocol Settings.............................................221

Manage Reserved LAN IP Addresses...............................................................222

Reserve a LAN IP address............................................................................222

Change a Reserved IP Address....................................................................223

Remove a Reserved IP Address Entry..........................................................224

Change the Modem Router’s Device Name.......................................................225

Manage the DHCP Server Address Pool...........................................................225

Disable the Built-In DHCP Server......................................................................227

Set Up and Manage Custom Static Routes.......................................................228

Set Up a Static Route....................................................................................228

Change a Static Route..................................................................................230

Remove a Static Route.................................................................................231

Chapter 11 Manage the Modem Router and Monitor the Traffic

Update the Firmware of the Modem Router.......................................................233

Check for New Firmware and Update the Modem Router.............................233

Manually Upload New Firmware and Update the Modem Router.................234

Manage the Configuration File of the Modem Router........................................235

Back Up the Settings.....................................................................................235

Restore the Settings......................................................................................236

Recover the admin Password............................................................................237

Return the Modem Router to Its Factory Default Settings.................................238

Use the Reset Button....................................................................................238

Erase the Settings.........................................................................................239

View the Status and Statistics of the Modem Router.........................................240

View Information About the Modem Router and the Internet, Modem, and WiFi

Settings.........................................................................................................240

View the Traffic Statistics...............................................................................247

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Change the Traffic Statistics Polling Frequency.............................................248

View or Change a TCP/IP Internet Connection.............................................249

View or Change a PPPoE or PPPoA Internet Connection............................250

View Devices Currently on the Network.............................................................251

Manage the Activity Log and Syslog..................................................................252

View the Logs................................................................................................253

Specify Which Activities Are Logged.............................................................255

Specify a Syslog Server................................................................................255

Monitor and Meter Internet Traffic......................................................................256

Start the Traffic Meter Without Traffic Volume Restrictions............................256

View the Traffic Statistics and Traffic Status..................................................257

Restrict Internet Traffic by Volume.................................................................259

Restrict Internet Traffic by Connection Time..................................................261

Unblock the Traffic Meter After the Traffic Limit Is Reached..........................263

Manage the Modem Router Remotely...............................................................264

Configure the Modem Router as a DSL Modem Only.......................................266

Chapter 12 Use VPN to Access Your Network

Set Up a VPN Connection..................................................................................268

Specify VPN Service in the Modem Router...................................................268

Install OpenVPN Software on Your Computer...............................................269

Use a VPN Tunnel.........................................................................................271

Use VPN to Access the Modem Router’s USB Device and Media.....................272

Use VPN to Access Your Internet Service at Home...........................................273

Set Up VPN Client Internet Access in the Modem Router............................273

Block VPN Client Internet Access in the Modem Router...............................274

Use a VPN Tunnel to Access Your Internet Service at Home........................275

Chapter 13 Manage Port Forwarding and Port Triggering

Manage Port Forwarding to a Local Server for Services and Applications........276

Forward Incoming Traffic for a Default Service or Application.......................277

Add a Port Forwarding Rule with a Custom Service or Application..............278

Change a Port Forwarding Rule....................................................................280

Remove a Por t Forwarding Rule...................................................................281

Application Example: Make a Local Web Server Public................................282

How the Modem Router Implements the Port Forwarding Rule....................283

Manage Port Triggering for Services and Applications......................................283

Add a Port Triggering Rule............................................................................284

Change a Port Triggering Rule......................................................................286

Remove a Por t Triggering Rule.....................................................................287

Specify the Time-Out for Port Triggering.......................................................288

Disable Port Triggering..................................................................................289

Application Example: Port Triggering for Internet Relay Chat........................290

Chapter 14 Diagnostics and Troubleshooting

Perfor m Diagnostics...........................................................................................292

Perfor m a DNS Lookup.................................................................................293

Ping an IP Address.......................................................................................293

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Display the Routing Table..............................................................................294

Reboot the Modem Router from the Web Management Interface.................295

Quick Tips for Troubleshooting...........................................................................295

Troubleshoot with the LEDs...............................................................................297

Power LED Is Off...........................................................................................298

Power LED Remains Solid Amber.................................................................298

WiFi LED Is Off..............................................................................................298

You Cannot Log In to the Modem Router...........................................................298

Troubleshoot the Internet Connection................................................................299

Troubleshoot the DSL Link............................................................................299

DSL LED Is Solid White............................................................................299

DSL LED Is Blinking White.......................................................................300

DSL LED Is Off or Internet LED Is Off......................................................300

Internet LED Is Off........................................................................................300

Obtain an Internet IP Address.......................................................................300

Ver ify the PPPoE or PPPoA Connection.......................................................302

Reestablish the PPPoE or PPPoA Connection.............................................303

Troubleshoot Internet Browsing.....................................................................304

Changes Are Not Saved....................................................................................304

Troubleshoot the WiFi Connectivity....................................................................304

Troubleshoot Your Network Using the Ping Utility..............................................305

Test the LAN Path to Your Modem Router.....................................................305

Test the Path from Your Computer to a Remote Device................................306

Chapter 15 Supplemental Information

Factory Settings.................................................................................................309

Technical Specifications.....................................................................................311

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Hardware Overview of the Modem Router

The NETGEAR®Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000, in this manual referred to as the modem router, delivers combined WiFi connection speeds of up to A C1900 WiFi (600 Mbps1 on 2.4 GHz2 802.11n and 1300 Mbps3 on 5 GHz 802.11ac). Both 2.4 GHz and 5 GHz radios can be active simultaneously.

The modem router provides fast central storage, backup, and streaming to every device in your home with the USB 3.0 port (10 times faster than USB 2.0). Sharing content across your netw ork is easy , from accessing stored photos and music to wirelessly printing. Stream your stored media files anywhere on the network to DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk.

The modem router is compatible with most major DSL Internet service providers and also supports cable or fiber Internet service.

The chapter contains the following sections:

• Unpack Your Modem Router on page 11

• Attach the Antennas on page 11

• Top Panel with LEDs on page 12

• Back Panel with Ports, Buttons, Connectors, and Switch on page 15

• Side Panels with USB Ports on page 17

• Bottom Panel Product Label on page 17

For more information about the topics that are covered in this manual, visit the support

Note

website at support.netgear.com.

Firmware updates with new features and bug fixes are made available from time to time at

Note

downloadcenter.netgear.com.You can check for and download new firmware manually. If

the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

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In this manual, the terms wireless and WiFi are interchangeable.Note

1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.

2.The 2.4 GHz performance mode requires 256 QAM support on the WiFi client.

3. Up to 1300 Mbps wireless speeds can be achieved when you are connecting to other 802.11ac 1300 Mbps devices.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Unpack Your Modem Router

Your package contains the following items.

Figure 1. Package contents for the modem router

Table 1. Legend

Modem router1. Antennas (3)2. Power supply (varies by region)3. DSL microfilter (varies by region)4. Ethernet cable5. Phone cable6.

Your package might contain more items.The filter or phone cable provided depends on the region. In some regions, a CD is included in the package.

Attach the Antennas

The router comes with three antennas.

To attach the antennas:

1. Align the antennas with the antenna posts on the back panel of the modem router.

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

2. Attach the antennas on the threaded antenna posts.

3. Position the antennas for the best WiFi performance.

NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles, as shown.

Top Panel with LEDs

The status LEDs and buttons are located on the top panel of the modem router. Figure 2. LEDs and buttons of the modem router

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Table 2. LED and button descriptions

DescriptionLED

•

Power

Solid amber.The modem router is starting. If the Power LED lights solid amber during any other time, a power-on self-test

(POST) failure or device malfunction occurred. For more information, see Power LED Remains Solid Amber on page 298.

•

Blinking amber.The modem router was reset to factory default settings and is

restarting. For more information, see Use the Reset Button on page 238.

•

Solid white.The modem router is ready.

•

Off. Power is not supplied to the modem router.

Hardware Overview of the Modem Router

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Internet

Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionLED

For more information, see Power LED Is Off on page 298.

•

Solid white.The modem router detected an Internet connection.

•

Solid amber.The modem router is not connected to a DSL, cable, or fiber

modem, or the modem router did not detect an Internet connection. For more information, see Troubleshoot the Internet Connection on page 299.

•

Blinking white. Data is being transmitted over the Internet connection.

•

Alternating white and amber.The traffic meter is enabled and the traffic limit

is reached.

•

Off.The modem router cannot connect to the Internet or the Internet connection

failed. For more information, see Internet LED Is Off on page 300.

DSL

2.4 GHz WiFi

5 GHz WiFi

USB 3.0 port 1 and USB

3.0 port 2

•

Solid white.The modem router is connected to a DSL service and the DSL

connection is ready.

•

Blinking white.The modem router is negotiating the best possible speed on

the DSL line.

•

Off.The modem router is not connected to a DSL service or a DSL connection

is not established.

•

Solid white.The 2.4 GHz WiFi radio is operating.

•

Blinking white.The modem router is sending or receiving WiFi traffic over the

2.4 GHz radio.

•

Off.The 2.4 GHz WiFi radio is off.

•

Solid white.The 5 GHz WiFi radio is operating.

•

Blinking white.The modem router is sending or receiving WiFi traffic over the

5 GHz radio.

•

Off.The 5 GHz WiFi radio is off.

•

Solid white. A USB device is connected and is ready.

•

Blinking white. Data is being transmitted to or from the USB device.

•

Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device.

Ethernet ports 1–4

The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections.

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionLED

•

Solid white or solid amber. A po wered-on de vice is connected to the Ethernet

port.

•

Blinking white or blinking amber. Data is being transmitted over the port.

•

Off. No powered-on device is connected to the Ethernet port.

WiFi On/Off button with WiFi LED

WPS button with WPS LED

You can use the LED On/Off switch on the back panel of the modem router to turn most LEDs on the top of the modem router on or off (see Back Panel with Ports , Buttons , Connectors , and Switch on page 15). If you turn off the LEDs, the Power LED remains on.

Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.

If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.

For more information, see Control the WiFi Radios on page 123 and WiFi LED Is Off on page 298.

This button lets you use WPS to join the WiFi network without typing the WiFi password.The WPS LED blinks white during this process and then lights solid white.

For more information, see Use WPS to Add a Device to the WiFi Network on page

114.

Back Panel with Ports, Buttons, Connectors, and Switch

The back panel of the modem router provides ports, buttons, antenna connectors, a DC po wer connector , and an LED switch. For information about attaching the antennas, see Attach the Antennas on page 11.

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Figure 3. Modem router back panel

In addition to the three antennas, viewed from left to right, the back panel contains the following components:

• LED Off/On switch. Move the LED Off/On switch to to the Off position to turn off all LEDs, except

for the Power LED.

• Reset button. For information about using the Reset button, see Return the Modem Router to Its

Factory Default Settings on page 238.

• Power On/Off button. Press the Power On/Off button to provide power to the modem router.

• DC power connector. Connect the power adapter that came in the product pac kage to the DC pow er

connector.

• Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the modem router to a fiber or cab le

modem.This port is colored red.

You can use either the Internet port or the DSL port for WAN connectivity.Note

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

• Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem router to LAN

devices.These ports are colored yellow.

• DSL port. One RJ-11 DSL port for connecting the modem router to an ADSL or VDSL line. This port

is colored gray.

You can use either the DSL port or the Internet port for WAN connectivity.Note

Side Panels with USB Ports

Each side panel provides one USB 3.0 port.The left side panel contains USB port number 1.The right side panel contains USB port number 2.

Figure 4. Right side panel of the modem router

Bottom Panel Product Label

The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID) and password (network key), serial number, and MAC address of the modem router.

Hardware Overview of the Modem Router

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Figure 5. Modem router product label

Hardware Overview of the Modem Router

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Install and Access the Modem Router and Its Network

This chapter describes how you can install and access the modem router and its network. The chapter contains the following sections:

• Position Your Modem Router on page 20

• Connect to the Modem Router on page 20

• Set Up Your Modem Router for DSL Service on page 24

• Set Up the Modem Router for Cable or Fiber Service on page 32

• Log In to the Modem Router After Setup to View or Change Settings on page 39

• Change the Language on page 40

• Change the admin Password on page 41

• Set Up Password Recovery on page 42

• Let the Modem Router Automatically Update Its Firmware on page 43

• Access the Modem Router with the NETGEAR genie App on page 43

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Position Your Modem Router

The modem router lets you access your network anywhere within the operating r ange of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access.

Position your modem router according to the following guidelines:

• Place your modem router near the center of the area where your computers and other de vices operate

and within line of sight to your WiFi devices.

• Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for

wired computers.

• Place the modem router in an elevated location, minimizing the number walls and ceilings between

the modem router and your other devices.

• Place the modem router away from electrical devices such as these:

• Ceiling fans

• Home security systems

• Microwaves

• Computers

• Base of a cordless phone

• 2.4 GHz cordless phone

• Place the modem router away from large metal surfaces, large glass surfaces, insulated walls, and

items such as these:

• Solid metal door

• Aluminum studs

• Fish tanks

• Mirrors

• Brick

• Concrete

If you are using adjacent access points, use different radio frequency channels to reduce interference.

Connect to the Modem Router

During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).

Install and Access the Modem Router and Its Network

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

Connect to the Modem RouterThrough an Ethernet Cable

You can connect your computer to the modem router using an Ethernet cable and join the modem router’ s local area network (LAN).

To connect your computer to the modem router with an Ethernet cable:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

Join the WiFi Network of the Modem Router

Choose either the manual or the WPS method to add a WiFi device such as a computer, iPhone, iPad, or gaming device to the WiFi network of the modem router.

Manual Method

On the WiFi device that you want to connect to the modem router, you can use the software application that manages your WiFi connections.

To connect a device manually to the WiFi network of the modem router:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. On the WiFi de vice that you w ant to connect to your modem router, open the softw are application that

manages your WiFi connections. This software scans for all WiFi networks in your area.

3. Look for the modem router's network and select it.

If you did not change the name of the network during the setup process, look for the default WiFi network name (SSID) and select it.The default SSID is on the product label.

4. Enter the modem router password.

Install and Access the Modem Router and Its Network

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

The default WiFi password (also ref erred to as the netw ork k ey or passphrase) is also on the product label.

5. Click the Connect button.

The device connects to the WiFi network of the modem router.

Wi-Fi Protected Setup Method

Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to a home network while maintaining security. To use WPS (Push 'N' Connect), make sure that all WiFi devices to be connected to the network are Wi-Fi certified and support WPS. During the connection process, the client gets the security settings from the modem router so that every device in the network supports the same security settings.

To use WPS to connect a device to the WiFi network of the modem router:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Check the WPS instructions for your computer or WiFi device.

3. Press the WPS button on the top panel of the modem router for three seconds.

4. Within two minutes, press the WPS button on your WiFi device, or follow the WPS instructions that

came with the device. The WPS process automatically sets up the device with the network password and connects the

device to the WiFi network of the modem router. For more information, see Use WPS to Add a Device to the WiFi Network on page 114.

Types of Logins

Separate types of logins serve different purposes.This section describes the differences so that you kno w which login to use when.

Types of logins:

Install and Access the Modem Router and Its Network

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

• ISP login.The login that your Internet service provider (ISP) gave you logs you in to your Internet

service.Your ISP gave you this login information in a letter or some other way. If you cannot find this login information, contact your ISP.

• WiFi network key or password.Your modem router is preset with a unique WiFi network name

(SSID) and password for WiFi access.This information is on the product label. Use this information to connect a WiFi device to the WiFi network of the modem router.

• Modem router login.This logs you in to the modem router interface from an Internet browser as

admin.

NETGEAR genie Automatic Setup Utility

You can use the NETGEAR genie automatic setup utility during initial installation and setup of your modem router.This utility functions with both types of Internet service that the modem router supports:

• DSL service. If y ou install your modem router f or DSL service (the modem router supports ADSL and

VDSL service), you can set up your modem router with the NETGEAR genie automatic setup utility, which launches the first time that you set up the Internet connection for your modem router.The NETGEAR genie automatic setup utility runs on any device with a web browser.

For more information, see Set Up Your Modem Router for DSL Service on page 24.

• Cable or fiber service. If y ou install y our modem router f or cable or fiber service, you can set up y our

modem router with the NETGEAR genie automatic setup utility, which launches the first time that you

set up the Internet connection for your modem router.The NETGEAR genie automatic setup utility runs on any device with a web browser.

For more information, see Set Up the Modem Router for Cable or Fiber Service on page 32.

After initial installation and setup, the NETGEAR genie Setup Wizard is always

Note

accessible to assist you with setting up an installation with DSL service or an installation with cable or fiber service. For more information, see Use the Internet

Setup Wizard After Initial Setup on page 46.

Whether you install your modem router for DSL service or for cable or fiber service, you can always use the genie menus and pages to set up your modem router manually.

Before you start the setup process, get your ISP information and make sure that the settings that are described here are specified for the computers and devices in the network.

When your Internet service starts, y our Internet service provider (ISP) typically gives you all the information that you need to connect to the Internet. For DSL service, y ou might need the f ollo wing information to set up your modem router:

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• The ISP configuration information for your DSL account

• ISP login name and password

• Fixed or static IP address settings (special deployment by ISP; this setting is rare)

If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet.When you start an Internet application, your modem router automatically logs you in.

Set Up Your Modem Router for DSL Service

You can install your modem router for DSL service or for cable or fiber (Ethernet WAN) service. If you use a DSL modem, follow the procedure that is described in Cable the Modem Router for DSL Service

and Access the Modem Router on page 24. If you use a cable or fiber modem, follow the procedure that

is described in Set Up the Modem Router for Cable or Fiber Service on page 32.

DSL Service

Make sure that your ADSL or VDSL service is active before you install the modem router.You need the following information to install your DSL modem and connect to the Internet:

• DSL user name and password.This inf ormation is included in the welcome letter your DSL ISP sent

you when you signed up for your service. Record your DSL Internet service account user name and password.

• Your telephone number or DSL account number. If you do not use v oice service, you can use y our

DSL account number in place of a phone number.

If you do not know or cannot locate your DSL user name and password, call your DSL Internet service provider (ISP). Be specific when speaking with your DSL Internet service provider. F or example , you could say, “I need my DSL service user name and password. Can you help me?”

If your provider sa ys that they do not support NETGEAR services, tell them that you

Note

need only your DSL user name and password.You do not need support.

Cable the Modem Router for DSL Service and Access the Modem Router

The following figure shows the cabling of your modem router for DSL service.

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Figure 6. Modem router cabling for DSL service

To connect your modem router to a DSL service:

1. Unplug your DSL modem’ s power , lea ving the DSL modem connected to the wall jack f or your Internet

service.

2. If your DSL modem includes a battery backup, remove the battery.

3. Install an ADSL or DSL microfilter between the phone line and the phone.

The product package contains either an ADSL or DSL microfilter.

4. Use a phone cable to connect the microfilter to the gray DSL port on the modem router.

The product package contains a phone cable.

5. If your DSL modem includes a battery backup, reinsert the battery.

6. Plug in your DSL modem's power and turn on your DSL modem.

7. Connect the power adapter to the modem router and plug it into an electrical outlet.

Wait for the Power LED to light solid white, which takes about two minutes.

8. If the Power LED does not light, press the Power On/Off button.

Wait for the WiFi LED to light solid white. If the WiFi LED does not light, press the WiFi On/Off button .

10.

Check the DSL LED .

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If the modem router is connected to a DSL service, the DSL LED lights white.

11. Connect a computer to the modem router by one of the following methods:

•

Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router.

The product package contains a yellow Ethernet cable. Your computer connects to the modem router’s LAN.

•

WiFi. Connect to the default WiFi network of the modem router: a. On your computer or WiFi device, find and select the WiFi network.

The WiFi network name (SSID) is on the product label.

b. Join the WiFi network and enter the WiFi password.

The password (network key) is on the product label. Your computer or WiFi device connects to the modem router’s WiFi network.

If the computer is set to a static (fixed) IP address (this setting is uncommon), either

Note

change the computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.

12. Launch a web browser.

The modem router checks the Internet connection.

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If the NETGEAR genie automatic setup utility displays, skip to Step 14. If it does not display, do the following:

a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password.

If the NETGEAR genie automatic setup utility displays, skip to Step 14. If the NETGEAR genie automatic setup utility still does not display, see Step 13.

13. If the browser cannot display the web page, do the following:

a. Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to

the modem router.

Make sure that the Power LED of the modem router is lit solid white.

c. Make sure that your browser does not cache the previous page by closing and reopening the

browser.

d. Clear the browser cache. e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the

computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.

14. Click the Next button.

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15. From the Country menu, select the country in which you use the modem router.

16. From the Internet Service Provider menu, select the Internet service provider (ISP) that you are

using. If your ISP is not in the menu, select Other.

17. Select the Yes radio button.

18. Click the Next button.

When the modem router is connected to the Internet, the Congratulations! window displays, and you successfully completed the setup process. If the Congratulations! window does not display, other windows might display and you might need to provide more information, in which case you must continue with the next step.The windows that display depend on your type of ISP connection and configuration.

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19. (Only if you are using a DSL connection and the following window displays) Specify a full scan to let

the Setup Wizard find the PVC protocol. A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC

protocol. If this window does not display, continue with the next step.

Do the following:

a. Select the Yes radio button. b. Click the Next button.

The Setup Wizard performs a full scan, which might take up to six minutes.

20. (Only if the following window displays) Specify how to manage problems with the detection of the

Internet connection.

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A window might display that states that a prob lem occurred while the wizard was detecting the Internet connection. If this window does not display, continue with the next step.

Take one of the following actions:

• If you did not yet power cycle the modem, do so now:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet

service.

b. If your modem includes a battery backup, remove the battery. c. Wait 10 seconds. d. If your modem includes a battery backup, reinsert the battery. e. Plug in your modem’s power and turn on your modem. f. Wait two minutes. g. Select the I just power cycled the modem and waited for 2 minutes radio button. h. Click the Next button.

• See if the DSL cable is not fully inserted or is inserted at the wrong place. If necessary, do the

following: a. Fully insert the DSL cable in the correct port on the modem and in the gray DSL port on the

modem router.

b. Select the I corrected a problem with the DSL/Ethernet cable radio button. c. Click the Next button.

• If you do not need to power cycle the modem or the DSL cab le is already fully inserted in the correct

ports, do the following:

a. Select the None of the above radio button. b. Click the Next button.

21. (Only if the following window displays) Specify how to manage problems with the detection of the IP

address for the Internet connection.

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A window might display that states that a prob lem occurred while the wizard was detecting the Internet connection IP address.

•

If your ISP assigned you a fixed (static) IP address, do the following:

a. Select the Yes radio button. b. Click the Next button.

c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following:

a. Select either the No or the I don’t know radio button. b. Click the Next button.

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c. Enter the MAC address of the computer or router with which you pre viously were able to connect

to the Internet.You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d. Click the Next button.

22. If the Congratulations! window still does not display and the modem router still does not connect to

the Internet, do the following: a. Review all y our settings and make sure that you selected the correct options and entered e verything

correctly.

b. Run the Setup Wizard one more time. c. Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 299. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Set Up the Modem Router for Cable or Fiber Service

You can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable or fiber modem, follo w the procedure that is described in this section. If y ou use a DSL modem, follow the procedure that is described in Cable the Modem Router f or DSL Service and Access the Modem

Router on page 24.

The following figure shows the cabling of your modem router for cable or fiber service.

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Figure 7. Modem router cabling for cable or fiber service

To connect your modem router to a cable or fiber service:

1. Unplug your cable or fiber modem’s power, leaving the modem connected to the wall jack for your

Internet service.

2. If your cable or fiber modem includes a battery backup, remove the battery.

3. Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the modem

router.

4. If your cable or fiber modem includes a battery backup, reinsert the battery.

5. Plug in and turn on your cable or fiber modem.

6. Connect the power adapter to the modem router and plug it into an electrical outlet.

Wait for the Power LED to light solid white, which takes about two minutes.

7. If the Power LED does not light, press the Power On/Off button.

Wait for the WiFi LED to light solid white. If the WiFi LED does not light, press the WiFi On/Off button .

9. Connect a computer to the modem router by one of the following methods:

•

Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the modem router.

The product package contains a yellow Ethernet cable. Your computer connects to the modem router’s LAN.

•

WiFi. Connect to the default WiFi network of the modem router: a. On your computer or WiFi device, find and select the WiFi network.

The WiFi network name (SSID) is on the product label.

b. Join the WiFi network and enter the WiFi password.

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The password (network key) is on the product label. Your computer or WiFi device connects to the modem router’s WiFi network.

If the computer is set to a static (fixed) IP address (this setting is uncommon), either

Note

change the computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.

10. Launch a web browser.

The modem router checks the Internet connection.

If the NETGEAR genie automatic setup utility displays, skip to Step 12. If it does not display, do the following:

a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password.

If the NETGEAR genie automatic setup utility displays, skip to Step 12. If the NETGEAR genie automatic setup utility still does not display, see Step 11.

11. If the browser cannot display the web page, do the following:

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a. Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to

the modem router.

Make sure that the Power LED of the modem router is lit solid white.

c. Make sure that your browser does not cache the previous page by closing and reopening the

browser.

d. Clear the browser cache. e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the

computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.

12. Click the Next button.

13. From the Country menu, select the country in which you use the modem router.

14. From the Internet Service Provider menu, select the Internet service provider (ISP) that you are

using. If your ISP is not in the menu, select Other.

15. Select the Yes radio button.

16. Click the Next button.

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17. (Only if the following window displays) Specify how to manage problems with the detection of the

Internet connection. The window that might display states that a problem occurred while the wizard was detecting the

Internet connection. If this window does not display, continue with the next step.

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Take one of the following actions:

• If you did not yet power cycle the modem, do so now:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet

service.

• See if the Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the

following: a. Fully insert the Ethernet cab le in the correct port on the modem and in the red Internet port on

the modem router.

b. Select the I corrected a problem with the DSL/Ethernet cable radio button. c. Click the Next button.

• If you do not need to power cycle the modem or the Ethernet cable is already fully inserted in the

correct ports, do the following:

a. Select the None of the above radio button. b. Click the Next button.

18. (Only if the following window displays) Specify how to manage problems with the detection of the IP

address for the Internet connection. The window that might display states that a problem occurred while the wizard was detecting the

Internet connection IP address.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

• If your ISP assigned you a fixed (static) IP address, do the following:

Select the Yes radio button.a.

b. Click the Next button.

c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button.

• If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a

fixed IP address, do the following:

a. Select either the No or the I don’t know radio button. b. Click the Next button.

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c. Enter the MAC address of the computer or router with which you pre viously were able to connect

to the Internet. You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d. Click the Next button.

19. If the Congratulations! window still does not display and the modem router still does not connect to

the Internet, do the following: a. Review all y our settings and make sure that you selected the correct options and entered e verything

correctly.

Log In to the Modem Router After Setup to View or Change Settings

After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the modem router by accessing NETGEAR genie.

To log in to the modem router:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

The nature of the login window that opens depends on your Internet browser.

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3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays a dashboard that lets you see the status of y our Internet connection and network at a glance.You can click any of the sections of the dashboard to view more detailed information.The left column displays the menus, and at the top is an ADVANCED tab that you can use to access more menus and pages.

Change the Language

By default, the language is set as Auto.You can change the language.

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To change the language:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. In the upper right corner, select a language from the menu.

6. When prompted, click the OK button to confirm this change.

The page refreshes with the language that you selected.

Change the admin Password

NETGEAR recommends that you change the default pass word that y ou use to log in to the modem router to a more secure password.This is the password that y ou use to log in to the modem router with the user name admin.

The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

This admin password is not the password that you use for WiFi access.The label

Note

on your modem router shows your unique WiFi network name (SSID) and password for WiFi access.

To change the password for the user name admin:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the user name and password for the modem router.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

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The BASIC Home page displays.

5. Select ADVANCED > Administration > Set Password.

6. Enter the old password.

7. Enter the new password twice.

8. Click the Apply button.

Your settings are saved.

Set Up Password Recovery

NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin.Then you can recover the password if it is forgotten.This recovery process is

supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

To set up password recovery:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Administration > Set Password.

The Set Password page displays.

6. Select the Enable Password Recovery check box.

7. Select two security questions and provide answers to them.

8. Click the Apply button.

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Your settings are saved.

Let the Modem Router Automatically Update Its Firmware

When you set up your modem router and are connected to the Internet, the modem router automatically checks for y ou to see if newer firmware is availab le . If it is, a message is displayed at the top of the page. For information about manually upgrading firmware, see Update the Firmware of the Modem Router on page 233.

To automatically update the firmware:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login pop-up window displays.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Wait for the modem router to determine if newer firmware is available.

This process might take a few minutes. If the modem router detects new firmware, the modem router displays a message at the top of the page.

6. Click the message.

7. To upgrade the modem router with the latest firmware, click the Yes button.

After the upgrade, the modem router restarts.

Warning

To avoid the risk of corrupting the firmware, do not interrupt the upload. For example, do not close the browser, click a link, or load a new page. Do not turn off the modem router.Wait until the modem router finishes restarting and the Power LED turns solid white.

Access the Modem Router with the NETGEAR genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or computer.The genie app can help you with the following:

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• Automatically repair common WiFi network problems.

• Easily manage modem router features such as Live Parental Controls, guest access, Internet traffic

meter, speed test, and more.

• Share and stream music or videos.

To use the genie app to access the modem router:

1. Visit the NETGEAR genie web page at www.netgear.com/genie.

2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.

3. Launch the genie app.

The genie app dashboard displays. The following figure shows the genie app dashboard for a Windows computer.

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Manage the Internet Settings Manually

This chapter describes how you can manage the Internet settings of the modem router manually. Usually, the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility

to detect the Internet connection when you first access the modem router with an Internet browser.These options are described in Install and Access the Modem Router and Its Network on page 19.You can also customize or specify your Internet settings manually.

The chapter contains the following sections:

• Use the Internet Setup Wizard After Initial Setup on page 46

• Manually Set Up an ADSL Internet Connection on page 51

• Manually Set Up a VDSL Internet Connection on page 63

• Manually Set Up a Cable or Fiber Internet Connection on page 73

• Specify an IPv6 Internet Connection on page 84

• Manage the MTU Size on page 98

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Use the Internet Setup Wizard After Initial Setup

Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router.

The Setup Wizard is the same as the NETGEAR genie automatic setup utility that

Note

launches the first time you connect to your modem router.

To use the Setup Wizard:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Setup Wizard.

6. From the Country menu, select the country in which you use the modem router.

7. From the Internet Service Provider menu, select the Internet service provider (ISP) that you are

using. If your ISP is not in the menu, select Other.

8. Select the Yes radio button.

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If you select the No radio button, you are taken to the Internet Setup page after you click the Next button. For more information, see one of the following sections:

• Manually Set Up an ADSL Internet Connection on page 51

• Manually Set Up a VDSL Internet Connection on page 63

• Manually Set Up a Cable or Fiber Internet Connection on page 73

9. Click the Next button.

The Setup Wizard searches your Internet connection f or servers and protocols to determine your ISP configuration.

When the modem router is connected to the Internet, the Congratulations! window displays, and you successfully completed the setup process.

If the Congratulations! window does not display, other windows might display and you might need to provide more information, in which case you must continue with the next step.The windows that display depend on your type of ISP connection and configuration.

10. (Only if you are using a DSL connection and the following window displays) Specify a full scan to let

the Setup Wizard find the PVC protocol.

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A window might display that asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If this window does not display, continue with the next step.

Do the following:

a. Select the Yes radio button. b. Click the Next button.

The Setup Wizard performs a full scan, which might take up to six minutes.

11. (Only if the following window displays) Specify how to manage problems with the detection of the

Internet connection. A window might display that states that a prob lem occurred while the wizard was detecting the Internet

connection. If this window does not display, continue with the next step.

Take one of the following actions:

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• If you did not yet power cycle the modem, do so now:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet

service.

• See if the DSL or Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary,

do the following: a. Fully insert the DSL or Ethernet cab le in the correct port on the modem and in the correct port

on the modem router. If you use a DSL cable, it m ust be connected to the gr a y DSL port. If y ou us an Ethernet cable , it must be connected to the red Internet port.

b. Select the I corrected a problem with the DSL/Ethernet cable radio button. c. Click the Next button.

• If you do not need to power cycle the modem or the DSL or Ethernet cable is already fully inserted

in the correct ports, do the following:

a. Select the None of the above radio button. b. Click the Next button.

12. (Only if the following window displays) Specify how to manage problems with the detection of the IP

address for the Internet connection. A window might display that states that a prob lem occurred while the wizard was detecting the Internet

connection IP address.

Take one of the following actions:

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•

If your ISP assigned you a fixed (static) IP address, do the following:

a. Select the Yes radio button. b. Click the Next button.

c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following:

a. Select either the No or the I don’t know radio button. b. Click the Next button.

c. Enter the MAC address of the computer or router with which you pre viously were able to connect

to the Internet.

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You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d. Click the Next button.

13. If the Congratulations! window still does not display and the modem router still does not connect to

the Internet, do the following: a. Review all y our settings and make sure that you selected the correct options and entered e verything

correctly.

Manually Set Up an ADSL Internet Connection

You can view or change the modem router’s ADSL Internet connection settings manually.The following sections describe the options that are available to you to manually set up the ADSL Internet connection:

• Specify an ADSL Connection Without a Login Requirement on page 51

• Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service on page 57

Some ISPs require that you register on their website before you can obtain Internet

Note

service. Follow the directions that your ISP gave you.

Specify an ADSL Connection Without a Login Requirement

If you want to manually configure the ADSL connection settings, use the information that your ISP gave you to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

The modem router provides a virtual Internet interface and a virtual IPTV interface. In most situations, you only need to configure the Internet interface. If you use one or more IPTV devices, you might also need to configure the IPTV interface. Follow the directions that your ISP gave you.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

To view or specify the settings for an ADSL Internet connection that does not require a login:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. From the Transfer Mode menu, select ADSL(ATM).

10. From the DSL Mode menu, select the ADSL mode that your ISP provided you:

•

Auto.The modem router detects the DSL mode automatically. (This is the default setting.)

•

ADSL. Legacy version of ADSL.

•

ADSL2. Legacy version of ADSL2.

•

ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and ADSL.

11. Specify that your ISP does not require you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the No radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the No radio button.

12. Make sure that the Enable This Interface check box is selected.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

As an example, the following figure shows the settings that display when you configure an ADSL connection for the Internet interface.

13. Enter the ADSL settings as described in the following table.

DescriptionField

Select LLC-BASED or VC-BASED, as indicated by your ISP.Multiplexing Method The multiplexing method can either be virtual circuit (VC) based or

logical link control (LLC) based.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

This setting does not apply to the IPTV interface.Note

VPI

VCI

Use VLANID

Enter a number between 0 and 255 for the virtual circuit number for the virtual path identifier (VPI), as indicated by your ISP.

If your ISP did not provide you with a VPI setting, leave the default setting (8).The VPI might be required not only for a VC-based connection but also for an LLC-based connection.

This setting does not apply to the IPTV interface.Note

Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel identifier (VCI), as indicated by your ISP.

If your ISP did not provide you with a VCI setting, leave the default setting (35).The VCI might be required not only for a VC-based connection but also for an LLC-based connection.

This setting does not apply to the IPTV interface.Note

Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.

Priority (0 ~ 7)

A VLAN ID might be required if y ou subscribe to both Internet service and IPTV service. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check box cleared, which is the default setting.

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value , leav e the def ault setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

Account Name

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Use Static IP Address

Use IP over ATM (IPoA)

Enter the account name, as indicated by your ISP.This name might also be called the host name.

If your ISP did not provide you with an account name or host name , leave the default setting.

Enter the domain name, as indicated by your ISP.Domain Name If your ISP did not provide you with a domain name, leave this field

blank.

Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Enter the IP address, IP subnet mask, and gatewa y IP address that your ISP assigned you f or static IP address service.The gatewa y is the ISP router to which your modem router connects.

Enter the IP address, IP subnet mask, and gatewa y IP address that your ISP assigned you for IPoA service.The gateway is the ISP router to which your modem router connects.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Get Automatically from ISP

Use These DNS Servers

NAT (Network Address Translation)

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

Manage the Internet Settings Manually

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of the network interface card in y our computer when your account is first opened.The y accept traffic only from the MAC address of that computer.

This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use the default MAC address.Use Default Address

Use Computer MAC Address

The modem router captures and uses the MAC address of the computer that you are now using.You must use the one computer that is registered by the ISP.

Use This MAC Address

Enter the MAC address that you want to use. By default, the field displays the MAC address of the Internet port.

DHCP Options

Vendor Class Identifier String (option 60)

Enter the vendor class identifier (VCI) string, as indicated by your ISP.

If your ISP did not provide you with a VCI string, leav e this field blank.

Enter the client identifier (client ID) string, as indicated by your ISP.Client Identifier String (option

61) If your ISP did not provide you with a client ID string, leave this field

blank.

14. Click the Apply button.

Your settings are saved.

15. Click the Test button to test your Internet connection.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service

If you want to manually configure the ADSL connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

To view or specify the settings for an ADSL Internet connection that requires a login and uses a PPPoE or PPPoA service:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. From the Transfer Mode menu, select ADSL(ATM).

10. From the DSL Mode menu, select the ADSL mode that your ISP provided you:

•

Auto.The modem router detects the DSL mode automatically. (This is the default setting.)

•

ADSL. Legacy version of ADSL.

•

ADSL2. Legacy version of ADSL2.

•

ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and ADSL.

11. Specify that your ISP requires you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the Yes radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the Yes radio button.

12. Make sure that the Enable This Interface check box is selected.

As an example, the following figure shows the settings that display when you configure an ADSL connection for the Internet interface.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

13. Enter the ADSL settings as described in the following table.

DescriptionField

Select LLC-BASED or VC-BASED, as indicated by your ISP.Multiplexing Method The multiplexing method can either be virtual circuit (VC) based or

logical link control (LLC) based.

This setting does not apply to the IPTV interface.Note

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

VPI

VCI

Use VLANID

Enter a number between 0 and 255 for the virtual circuit number for the virtual path identifier (VPI), as indicated by your ISP.

If your ISP did not provide you with a VPI setting, leave the default setting (8).The VPI might be required not only for a VC-based connection but also for an LLC-based connection.

This setting does not apply to the IPTV interface.Note

Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel identifier (VCI), as indicated by your ISP.

If your ISP did not provide you with a VCI setting, leave the default setting (35).The VCI might be required not only for a VC-based connection but also for an LLC-based connection.

This setting does not apply to the IPTV interface.Note

Select the Use VLANID check bo x and enter the VLAN ID , as indicated by your ISP.

Priority (0 ~ 7)

A VLAN ID might be required if you subscribe to both Internet service and IPTV service. If y our ISP did not provide you with a VLAN ID, leav e the Use VLANID check box cleared, which is the default setting.

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value, leave the default setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

Select the encapsulation, as indicated by your ISP:Encapsulation

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

•

PPPoE (PPP over Ethernet).Your Internet connection uses PPP

over Ethernet.

•

PPPoA (PPP over ATM).Your Internet connection uses PPP over

ATM.

Password

Service Name

Enter the login name that you use to log in to your Internet service, as indicated by your ISP.

This login name is often an email address.

Enter the password that you use to log in to your Internet service, as indicated by your ISP.

Enter the service name that you use to log in to your Internet service, as indicated by your ISP.

Often, a service name is not required.

This field does not display if your selection from the En-

Note

capsulation menu is PPPoA (PPP over ATM).

Select how the Internet connection functions:Connection Mode

•

Always On. Once the Internet connection is established, it remains

active.This is the default setting.

•

Dial on Demand.When someone attempts to connect to the

Internet, the Internet connection is established.When the idle time-out period expires, the Internet connection is terminated.

Idle Timeout (minutes)

•

Manually Connect.You must connect to the Internet manually

(see View or Change a TCP/IP Internet Connection on page 249 or

View or Change a PPPoE or PPPoA Internet Connection on page

250).

If you select Dial on Demand from the Connection Mode menu, enter the idle time-out period in minutes.

The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection.The default is 5 minutes.To disable the idle time-out, enter 0. (When you disable the idle time-out, the connection is not terminated automatically).

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address.Y our ISP automatically assigns these addresses.

Use Static IP Address

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned you for static IP address service.The gateway is the ISP router to which your modem router connects.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Get Automatically from ISP

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

Use These DNS Servers

NAT (Network Address Translation)

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use the default MAC address.Use Default Address

Use Computer MAC Address

The modem router captures and uses the MAC address of the computer that you are now using.You must use the one computer that is registered by the ISP.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

Use This MAC Address

14. Click the Apply button.

Your settings are saved.

15. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

Enter the MAC address that you want to use. By default, the field displays the MAC address of the Internet port.

Manually Set Up a VDSL Internet Connection

You can view or change the modem router’s VDSL Internet connection settings manually.The following sections describe the options that are available to you to manually set up the VDSL Internet connection:

• Specify a VDSL Connection Without a Login Requirement on page 63

• Specify a VDSL Connection with a Login Requirement and PPPoE Service on page 68

Some ISPs require that you register on their website before you can obtain Internet

Note

service. Follow the directions that your ISP gave you.

Specify a VDSL Connection Without a Login Requirement

If you want to manually configure the VDSL connection settings, use the information that your ISP gave you to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

To view or specify the settings for a VDSL Internet connection that does not require a login:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. From the Transfer Mode menu, select VDSL(PTM).

When you select VDSL(PTM) from the Transfer Mode menu, the only option in the DSL Mode menu is VDSL2.

10. Specify that your ISP does not require you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the No radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the No radio button.

11. Make sure that the Enable This Interface check box is selected.

As an example, the following figure shows the settings that display when you configure a VDSL connection for the Internet interface.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

12. Enter the VDSL settings as described in the following table.

DescriptionField

Multiplexing Method

VPI

VCI

Manage the Internet Settings Manually

These settings are disabled because they do not apply to a VDSL connection.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

Use VLANID

Priority (0 ~ 7)

Account Name

Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.

A VLAN ID might be required if you subscribe to both Internet service and IPTV service. In some unusual situations, a VLAN ID is required for VDSL Internet service. If your ISP did not pro vide you with a VLAN ID, leave the Use VLANID check box cleared, which is the default setting.

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value, lea ve the default setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

Enter the account name, as indicated by your ISP.This name might also be called the host name.

If your ISP did not provide you with an account name or host name, leave the default setting.

Enter the domain name, as indicated by your ISP.Domain Name If your ISP did not provide you with a domain name, leave this

field blank.

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Use Static IP Address

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Manage the Internet Settings Manually

Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned you for static IP address service.The gatewa y is the ISP router to which y our modem router connects .

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DescriptionField

Get Automatically from ISP

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

Use These DNS Servers

NAT (Network Address Translation)

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use the default MAC address.Use Default Address

Use Computer MAC Address

The modem router captures and uses the MAC address of the computer that you are now using.Y ou must use the one computer that is registered by the ISP.

Use This MAC Address

Enter the MAC address that you w ant to use. By default, the field displays the MAC address of the Internet port.

DHCP Options

Vendor Class Identifier String (option 60)

Enter the vendor class identifier (VCI) string, as indicated by your ISP.

If your ISP did not provide you with a VCI string, leave this field blank.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

Client Identifier String (option 61)

13. Click the Apply button.

Your settings are saved.

14. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

Enter the client identifier (client ID) string, as indicated by your ISP.

If your ISP did not provide you with a client ID string, leave this field blank.

Specify a VDSL Connection with a Login Requirement and PPPoE Service

If you want to manually configure the VDSL connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

T o view or specify the settings f or a VDSL Internet connection that requires a login and uses a PPP oE service:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. From the Transfer Mode menu, select VDSL(PTM).

When you select VDSL(PTM) from the Transfer Mode menu, the only option in the DSL Mode menu is VDSL2.

10. Specify that your ISP requires you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the Yes radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the Yes radio button.

11. Make sure that the Enable This Interface check box is selected.

As an example, the following figure shows the settings that display when you configure a VDSL connection for the Internet interface.

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

12. Enter the VDSL settings as described in the following table.

DescriptionField

Multiplexing Method

VPI

VCI

Use VLANID

Manage the Internet Settings Manually

These settings are disabled because they do not apply to a VDSL connection.

Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

A VLAN ID might be required if y ou subscribe to both Internet service and IPTV service. In some unusual situations , a VLAN ID is required for VDSL Internet service. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check box cleared, which is the default setting.

Priority (0 ~ 7)

Encapsulation

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value , leav e the def ault setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

For a PPP over Ethernet (PPPoE) connection, select PPPoE (PPP over Ethernet) from the menu.

PPP over ATM (PPPoA) is not supported for a VDSL

Note

connection.

Enter the login name that you use to log in to your Internet service, as indicated by your ISP.

Password

Service Name

This login name is often an email address.

Enter the password that you use to log in to your Internet service, as indicated by your ISP.

Enter the service name that you use to log in to your Internet service, as indicated by your ISP.

Often, a service name is not required.

Select how the Internet connection functions:Connection Mode

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

•

Always On. Once the Internet connection is established, it

remains active.This is the default setting.

•

Dial on Demand.When someone attempts to connect to the

Internet, the Internet connection is established.When the idle time-out period expires, the Internet connection is terminated.

•

Manually Connect.You must connect to the Internet manually

(see View or Change a TCP/IP Internet Connection on page 249 or View or Change a PPPoE or PPPoA Internet Connection on page 250).

Idle Timeout (minutes)

If you select Dial on Demand from the Connection Mode menu, enter the idle time-out period in minutes.

The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection.The default is 5 minutes.To disable the idle time-out, enter 0. (When y ou disable the idle time-out, the connection is not terminated automatically).

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Use Static IP Address

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned you for static IP address service.The gateway is the ISP router to which your modem router connects.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Get Automatically from ISP

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

Use These DNS Servers

NAT (Network Address Translation)

Manage the Internet Settings Manually

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

DescriptionField

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use the default MAC address.Use Default Address

Use Computer MAC Address

Use This MAC Address

13. Click the Apply button.

Your settings are saved.

14. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

The modem router captures and uses the MAC address of the computer that you are now using.You must use the one computer that is registered by the ISP.

Enter the MAC address that you want to use. By default, the field displays the MAC address of the Internet port.

Manually Set Up a Cable or Fiber Internet Connection

You can view or change the modem router’s cable or fiber Internet connection settings manually.The following sections describe the options that are available to you to manually set up the cable or fiber Internet connection:

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• Specify a Cable or Fiber Connection Without a Login Requirement on page 74

• Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service on page 79

Some ISPs require that you register on their website before you can obtain Internet

Note

service. Follow the directions that your ISP gave you.

If you connect both a DSL modem and a cable or fiber modem to the modem router and

Note

you want to manually specify the settings for a cable or fiber Internet connection, you must first set the WAN connection preference manually to the Ethernet WAN port (see

Change the Physical W AN Connection Pref erence on page 210). If you do not, the DSL

settings take precedence over the cable or fiber settings. However, NETGEAR recommends that you connect only the modem that you intend to use for your Internet connection: a DSL modem, cable modem, or fiber modem.

Specify a Cable or Fiber Connection Without a Login Requirement

If you want to manually configure the cab le or fiber connection settings, use the information that your ISP gave y ou to connect to your Internet service. If you cannot find this inf ormation, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

To view or specify the settings for a cable or fiber Internet connection that does not require a login:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

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The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. Specify that your ISP does not require you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the No radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the No radio button.

10. Make sure that the Enable This Interface check box is selected.

As an example, the following figure shows the settings that display when you configure a cable or fiber connection for the Internet interface.

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11. Enter the cable or fiber settings as described in the following table.

DescriptionField

Transfer Mode

DSL Mode

Multiplexing Method

VPI

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These settings are not disabled but do not apply to a cable or fiber connection.You can ignore these settings.

Unless you changed the physical WAN interface settings so that the modem router must use the Ethernet WAN interface (see

Change the Physical W AN Connection Preference on page 210),

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DescriptionField

VCI

Use VLANID

Priority (0 ~ 7)

these settings are not disabled. However, these settings do not apply to a cable or fiber connection and you can ignore them.

Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.

A VLAN ID might be required if you subscribe to both Internet service and IPTV service. If your ISP did not provide you with a VLAN ID , leav e the Use VLANID check box cleared, which is the default setting.

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value, lea ve the default setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

Account Name

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Use Static IP Address

Enter the account name, as indicated by your ISP.This name might also be called the host name.

If your ISP did not provide you with an account name or host name, leave the default setting.

Enter the domain name, as indicated by your ISP.Domain Name If your ISP did not provide you with a domain name, leave this

field blank.

Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned you for static IP address service.The gatewa y is the ISP router to which y our modem router connects .

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DescriptionField

Use IP over ATM (IPoA)

These settings are not disabled but do not apply to a cable or fiber connection.You can ignore these settings.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Get Automatically from ISP

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

Use These DNS Servers

NAT (Network Address Translation)

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

Use the default MAC address.Use Default Address

Use Computer MAC Address

The modem router captures and uses the MAC address of the computer that you are now using.Y ou must use the one computer that is registered by the ISP.

Use This MAC Address

Enter the MAC address that you w ant to use. By default, the field displays the MAC address of the Internet port.

DHCP Options

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DescriptionField

Vendor Class Identifier String (option 60)

Client Identifier String (option 61)

12. Click the Apply button.

Your settings are saved.

13. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

Enter the vendor class identifier (VCI) string, as indicated by your ISP.

If your ISP did not provide you with a VCI string, leave this field blank.

Enter the client identifier (client ID) string, as indicated by your ISP.

If your ISP did not provide you with a client ID string, leave this field blank.

Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service

If you want to manually configure the cab le or fiber connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.

If you must configure the IPTV interface , first use the follo wing procedure to configure

Note

the Internet interface.Then, repeat the procedure to configure the IPTV interface.

To view or specify the settings for a cable or fiber Internet connection that requires a login and uses a PPPoE service:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

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The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select Internet.

The Internet Setup page displays.

6. From the Select Country menu, select the country in which you use the modem router.

The Select Country menu is not available in all countries and might be masked out.

7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you

are using. If your ISP is not in the menu, select Other.

8. Select the virtual interface:

•

Internet interface. From the menu above the Enable This Interface check box, leave the default menu selection at Internet.

• IPTV interface. From the menu above the Enable This Interface check box, select IPTV.

9. Specify that your ISP requires you to log in:

•

If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login? section and select the Yes radio button.

•

If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login? section and select the Yes radio button.

10. Make sure that the Enable This Interface check box is selected.

As an example, the following figure shows the settings that display when you configure a cable or fiber connection for the Internet interface.

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11. Enter the cable or fiber settings as described in the following table.

DescriptionField

Transfer Mode

These settings are not disabled but do not apply to a cable or fiber connection.You can ignore these settings.

DSL Mode

Multiplexing Method

VPI

Unless you changed the physical W AN interface settings so that the modem

router must use the Ethernet W AN interface (see Change the Ph ysical W AN

Connection Preference on page 210), these settings are not disabled.

Howev er , these settings do not apply to a cable or fiber connection and y ou can ignore them.

VCI

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DescriptionField

Use VLANID

Priority (0 ~ 7)

Encapsulation

Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.

If your ISP provided you with a VLAN ID and a priority value, enter the priority value, which is a number from 0 to 7.

You can enter a priority value only in combination with a VLAN ID. If your ISP did not provide you with a priority value , leav e the def ault setting (0).

This setting is an option that applies to the IPTV interface only.Bridge Mode For information about configuring bridge mode, see Enable Bridge

Mode for IPTV Devices on page 215.

For a PPP over Ethernet (PPPoE) connection, select PPPoE (PPP over Ethernet) from the menu.

PPP over ATM (PPPoA) is not supported for a cable

Note

or fiber connection.

Password

Service Name

Enter the login name that you use to log in to your Internet service, as indicated by your ISP.

This login name is often an email address.

Enter the password that you use to log in to your Internet service, as indicated by your ISP.

Enter the service name that you use to log in to your Internet service, as indicated by your ISP.

Often, a service name is not required.

Select how the Internet connection functions:Connection Mode

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DescriptionField

•

Always On. Once the Internet connection is established, it

remains active.This is the default setting.

•

Dial on Demand.When someone attempts to connect to the

Internet, the Internet connection is established.When the idle time-out period expires, the Internet connection is terminated.

•

Manually Connect.You must connect to the Internet manually

(see View or Change a TCP/IP Internet Connection on page 249 or View or Change a PPPoE or PPPoA Internet Connection on page 250).

Idle Timeout (Minutes)

If you select Dial on Demand from the Connection Mode menu, enter the idle time-out period in minutes.

The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection.The default is 5 minutes.To disable the idle time-out, enter 0. (When y ou disable the idle time-out, the connection is not terminated automatically).

Internet IP Address or IPTV IP Address (depending on your selection in Step 8)

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these addresses.

Use Static IP Address

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned you for static IP address service.The gateway is the ISP router to which your modem router connects.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their domain names.

Get Automatically from ISP

Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this address.

Use These DNS Servers

NAT (Network Address Translation)

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DescriptionField

NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is required in most situations. Select the NAT setting:

•

Enable. NAT is enabled.This is the default setting. Leave this setting if no reason to disab le NAT

exists.

•

Disable. NAT is disabled.

Router MAC Address

This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use the default MAC address.Use Default Address

Use Computer MAC Address

Use This MAC Address

12. Click the Apply button.

Your settings are saved.

13. Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute , see Troubleshoot the Internet Connection on page 299.

The modem router captures and uses the MAC address of the computer that you are now using.You must use the one computer that is registered by the ISP.

Enter the MAC address that you want to use. By default, the field displays the MAC address of the Internet port.

Specify an IPv6 Internet Connection

If you want to use an IPv6 Internet connection, you must specify the settings manually.NETGEAR genie does not detect an IPv6 Internet connection automatically.

IPv6 Internet Connections and IPv6 Addresses

The modem router can support an IPv6 Internet connection through the following connection types:

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• Auto Detect. For more information, see Set Up an IPv6 Connection Through Auto Detect on page

85.

• 6to4 tunnel. For more information, see Set Up an IPv6 6to4 Tunnel Connection on page 87.

• Pass-through. For more information, see Set Up an IPv6 Pass-Through Connection on page 89.

• Fixed. For more information, see Set Up an IPv6 Fixed Connection on page 90.

• DHCP. For more information, see Set Up an IPv6 DHCP Connection on page 92.

• PPP over Ethernet. For more information, see Set Up an IPv6 PPPoE Connection on page 94.

• Auto Config. For more information, see Set Up an IPv6 Connection Through Auto Config on page

96.

Which connection type you must use depends on your IPv6 ISP. Follow the directions that your IPv6 ISP gave you.

• If your ISP did not provide details, use the 6to4 tunnel connection type (see Set Up an IPv6 6to4 Tunnel Connection on page 87).

• If you are not sure what type of IPv6 connection the modem router uses, use the A uto Detect connection

type, which lets the modem router detect the IPv6 type that is in use (see Set Up an IPv6 Connection

Through Auto Detect on page 85).

• If your Internet connection does not use PPPoE, DHCP, a fixed IP address, or pass-through but is

IPv6, use the Auto Config connection type, which lets the modem router autoconfigure its IPv6 connection (see Set Up an IPv6 Connection Through Auto Config on page 96).

When you enable IPv6 and select any connection type other than IPv6 pass-through, the modem router starts the stateful packet inspection (SPI) firewall function on the WAN interface.The modem router creates connection records and checks every inbound IPv6 packet. If the inbound packet is not destined to the modem router itself and the modem router does not expect to receive such a packet, or the packet is not in the connection record, the modem router blocks this packet. This function works in two modes: In secured mode, the modem router inspects both TCP and UDP packets. In open mode, the modem router inspects UDP packets only.

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.The following errors invalidate an IPv6 address:

• More than eight groups of hexadecimal quartets

• More than four hexadecimal characters in a quartet

• More than two colons in a row

Set Up an IPv6 Connection Through Auto Detect

If you are not sure what type of IPv6 connection the modem router uses, use the A uto Detect connection type, which lets the modem router detect the IPv6 type that is in use.

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To set up an IPv6 Internet connection through auto detection:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

6. From the Internet Connection Type menu, select Auto Detect.

The modem router automatically detects the information in the following fields:

• Connection Type.This field indicates the connection type that is detected.

• Router’s IPv6 Address On WAN.This field shows the IPv6 address that is acquired for the

modem router’s WAN (or Internet) interface.The number after the slash (/) is the length of the

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prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

• Router’s IPv6 Ad dress On LAN.This field shows the IPv6 address that is acquired f or the modem

router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also

indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

7. Select an IP Address Assignment radio button:

•

Use DHCP Server.The modem router assigns IPv6 addresses to the devices on your home netw ork (the LAN) through a DHCP server.This method passes more inf ormation to LAN devices, b ut some IPv6 systems might not support the DHCPv6 client function.

•

Auto Config.This is the default setting.

8. To specify the interface ID for the IPv6 address of the modem router’s LAN interface, select the Use

This Interface ID check box, and enter the interface ID.

If you do not specify an ID here, the modem router generates one automatically from its MA C address.

9. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

10. Click the Apply button.

Your settings are saved.

Set Up an IPv6 6to4 Tunnel Connection

With an IPv6 connection, your modem router creates a 6to4 tunnel to a remote relay router. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

Follow the directions that your IPv6 ISP gave you.Note

To set up an IPv6 Internet connection by using a 6to4 tunnel:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

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The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

6. From the Internet Connection Type menu, select 6to4 Tunnel.

The modem router automatically detects the information in the Router’s IPv6 Address On LAN field. This field shows the IPv6 address that is acquired for the modem router’s LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

7. Select a Remote 6to4 Relay Router radio button:

•

Auto.Your modem router uses any remote relay modem router that is available on the Internet. This is the default setting.

•

Static IP Address. Enter the static IPv4 (not IPv6) address of the remote relay modem router. Your IPv6 ISP usually provides this address.

8. Select an IP Address Assignment radio button:

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•

Auto Config.The modem router automatically configures its IPv6 address based on the IPv6 protocol.

9. To specify the interface ID for the IPv6 address of the modem router’s LAN interface, select the Use

This Interface ID check box, and enter the interface ID.

If you do not specify an ID here, the modem router generates one automatically from its MA C address.

10. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

11. Click the Apply button.

Your settings are saved.

Set Up an IPv6 Pass-Through Connection

In IPv6 pass-through mode, the modem router works as a Layer 2 Ethernet switch with two ports (LAN and W AN Ethernet ports) for IPv6 packets .The modem router does not process any IPv6 header pack ets.

Follow the directions that your IPv6 ISP gave you.Note

To set up an IPv6 pass-through Internet connection:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

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The IPv6 page displays.

6. From the Internet Connection Type menu, select Pass Through.

The page adjusts, but no additional fields display.

7. Click the Apply button.

Your settings are saved.

Set Up an IPv6 Fixed Connection

A fixed IPv6 connection is based on a static or fixed IPv6 address that your IPv6 ISP gave you.

Follow the directions that your IPv6 ISP gave you.Note

To set up a fixed IPv6 Internet connection:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

6. From the Internet Connection Type menu, select Fixed.

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7. Configure the fixed IPv6 addresses for the WAN connection:

• IPv6 Address/Prefix Length.The IPv6 address and prefix length of the modem router WAN

interface that your ISP provided to you.

• Default IPv6 Gateway.The IPv6 address of the default IPv6 gateway for the modem router’s

WAN interface that your ISP provided to you.

• Primary DNS.The primary DNS server that resolves IPv6 domain name records for the modem

router that your ISP provided to you.

• Secondary DNS.The secondary DNS server that resolves IPv6 domain name records for the

modem router that your ISP provided to you.

If you do not specify the DNS servers, the modem router uses the DNS servers that

Note

are configured for the IPv4 Internet connection on the Internet Setup page (see

Manually Set Up an ADSL Internet Connection on page 51, Manually Set Up a VDSL Internet Connection on page 63, or Manually Set Up a Cable or Fiber Internet Connection on page 73).

8. Select an IP Address Assignment radio button:

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•

Auto Config.The modem router automatically configures its IPv6 address based on the IPv6 protocol.

9. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the

modem router’s LAN interface. If you do not specify an address here, the modem router generates one automatically from its MAC

address.

10. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

11. Click the Apply button.

Your settings are saved.

Set Up an IPv6 DHCP Connection

An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHCPv6 server assigns to the modem router.

Follow the directions that your IPv6 ISP gave you.Note

To set up an IPv6 Internet connection with a DHCP server:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

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The IPv6 page displays.

6. From the Internet Connection Type menu, select DHCP.

The modem router automatically detects the information in the following fields:

• Router’s IPv6 Address On WAN.This field shows the IPv6 address that is acquired for the

modem router’s WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

• Router’s IPv6 Ad dress On LAN.This field shows the IPv6 address that is acquired f or the modem

router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also

indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

7. If your IPv6 ISP gave you a specific host name, in the User Class (if Required) field, enter the host

name. If your IPv6 ISP did not give you a specific host name, you can leave this field blank.

8. To specify a domain name, in the Domain Name field, enter a domain name.

If your ISP gav e you a specific domain name , enter it in this field. (For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.)

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If your ISP did not give you a specific domain name, you can either leave this field blank or enter the domain name of your IPv6 ISP. (Do not enter the domain name for the IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, enter xxx.yyy.zzz as the domain name.

9. Select an IP Address Assignment radio button:

•

Auto Config.The modem router automatically configures its IPv6 address based on the IPv6 protocol.

10. To specify the interface ID for the IPv6 address of the modem router’s LAN interface, select the Use

This Interface ID check box, and enter the interface ID.

If you do not specify an ID here, the modem router generates one automatically from its MA C address.

11. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

12. Click the Apply button.

Your settings are saved.

Set Up an IPv6 PPPoE Connection

An IPv6 PPPoE connection is based on a dynamic IPv6 address that a PPPoE service assigns to the modem router.

Follow the directions that your IPv6 ISP gave you.Note

To set up an IPv6 PPPoE Internet connection:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

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The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

6. From the Internet Connection Type menu, select PPPoE.

The modem router automatically detects the information in the following fields:

• Router’s IPv6 Address On WAN.This field shows the IPv6 address that is acquired for the

• Router’s IPv6 Ad dress On LAN.This field shows the IPv6 address that is acquired f or the modem

router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also

indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

7. In the Login field, enter the login information for the ISP connection.

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This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would enter JerAB in this field. Some ISPs (such as Earthlink) require that you use your full email address when you log in. If your ISP requires your full email address, enter it in this field.

8. In the Password field, enter the password for the ISP connection.

9. In the Service Name field, enter a service name.

If your ISP did not provide a service name, leave this field blank.

The default setting of the Connection Mode menu is Alwa ys On to provide a steady

Note

IPv6 connection.The modem router nev er terminates the connection. If the connection is terminated, for example, when the modem is turned off, the modem router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.

10. Select an IP Address Assignment radio button:

•

Auto Config.The modem router automatically configures its IPv6 address based on the IPv6 protocol.

11. To specify the interface ID for the IPv6 address of the modem router’s LAN interface, select the Use

This Interface ID check box, and enter the interface ID.

If you do not specify an ID here, the modem router generates one automatically from its MA C address.

12. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

13. Click the Apply button.

Your settings are saved.

Set Up an IPv6 Connection Through Auto Config

If your Internet connection does not use PPPoE, DHCP, a fixed IP address, or pass-through but is IPv6, use the Auto Config connection type, which lets the modem router autoconfigure its IPv6 connection.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

To set up an IPv6 Internet connection through auto-configuration:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > IPv6.

The IPv6 page displays.

6. From the Internet Connection Type menu, select Auto Config.

The modem router automatically detects the information in the following fields:

• Router’s IPv6 Address On WAN.This field shows the IPv6 address that is acquired for the

modem router’s WAN (or Internet) interface.The number after the slash (/) is the length of the

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

• Router’s IPv6 Ad dress On LAN.This field shows the IPv6 address that is acquired f or the modem

router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also

indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

7. If your ISP gav e you a specific user class , in the DHCP User Class (If Required) field, enter the user

class. If your ISP did not give you a specific user class, leave this field blank.

8. To specify a domain name, in the DHCP Domain Name field, enter a domain name.

If your ISP gav e you a specific domain name , enter it in this field. (For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.)

9. Select an IP Address Assignment radio button:

•

Auto Config.This is the default setting.

10. To specify the interface ID for the IPv6 address of the modem router’s LAN interface, select the Use

This Interface ID check box, and enter the interface ID.

If you do not specify an ID here, the modem router generates one automatically from its MA C address.

11. Select the IPv6 filtering mode:

•

Secured. In secured mode, which is the default mode, the modem router inspects both TCP and UDP packets.

•

Open. In open mode, the modem router inspects UDP packets only.

12. Click the Apply button.

Your settings are saved.

Manage the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits.

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

MTU Concepts

When one network device communicates across the Internet with another, the data pac kets tra vel through many devices along the wa y. If a de vice in the data path uses a low er MTU setting than the other de vices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.

Leave the MTU unchanged unless one of these situations occurs:

• You experience problems connecting to your ISP or other Internet service, and the technical support

of either the ISP or NETGEAR recommends changing the MTU setting.These web-based applications might require an MTU change:

• A secure website that does not open or displays only part of a web page

• Yahoo email

• MSN portal

• America Online’s DSL service

• You use VPN and experience severe performance problems.

• You used a program to optimize MTU for performance reasons and now you are experiencing

connectivity or performance problems.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 9. Common MTU sizes

ApplicationMTU

1500

The largest Ethernet packet size.This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Usable by A OL if you do not send or receive large email attachments , for e xample.1460

Used in PPPoA environments.1458

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

ApplicationMTU

Used in PPTP environments or with VPN.1436

Maximum size for AOL DSL.1400

Change the MTU Size

Warning

An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers. Change the MTU only if you are sure that it is necessary for your ISP connection.

To change the MTU size:

1. Launch an Internet browser from a computer or WiFi device that is connected to the network.

2. Type http://www.routerlogin.net.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The default password is password.The user name and password are case-sensitive.

4. Click the OK button.

The BASIC Home page displays.

5. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

6. In the MTU Size field, enter a value from 616 to 1500.

The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, 1492 b ytes for PPPoE connections, or 1436 for PPTP connections.

7. Click the Apply button.

Your settings are saved.

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NETGEAR D7000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Hardware Overview of the Modem Router

Unpack Your Modem Router

Attach the Antennas

Top Panel with LEDs

Back Panel with Ports, Buttons, Connectors, and Switch

Side Panels with USB Ports

Bottom Panel Product Label

Install and Access the Modem Router and Its Network

Position Your Modem Router

Connect to the Modem Router

Connect to the Modem RouterThrough an Ethernet Cable

Join the WiFi Network of the Modem Router

Manual Method

Wi-Fi Protected Setup Method

Types of Logins

NETGEAR genie Automatic Setup Utility

Set Up Your Modem Router for DSL Service

DSL Service

Cable the Modem Router for DSL Service and Access the Modem Router

Set Up the Modem Router for Cable or Fiber Service

Log In to the Modem Router After Setup to View or Change Settings

Change the Language

Change the admin Password

Set Up Password Recovery

Let the Modem Router Automatically Update Its Firmware

Access the Modem Router with the NETGEAR genie App

Manage the Internet Settings Manually

Use the Internet Setup Wizard After Initial Setup

Manually Set Up an ADSL Internet Connection

Specify an ADSL Connection Without a Login Requirement

Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service

Manually Set Up a VDSL Internet Connection

Specify a VDSL Connection Without a Login Requirement

Specify a VDSL Connection with a Login Requirement and PPPoE Service

Manually Set Up a Cable or Fiber Internet Connection

Specify a Cable or Fiber Connection Without a Login Requirement

Specify a Cable or Fiber Connection with a Login Requirement and PPPoE Service

Specify an IPv6 Internet Connection

IPv6 Internet Connections and IPv6 Addresses

Set Up an IPv6 Connection Through Auto Detect

Set Up an IPv6 6to4 Tunnel Connection

Set Up an IPv6 Pass-Through Connection

Set Up an IPv6 Fixed Connection

Set Up an IPv6 DHCP Connection

Set Up an IPv6 PPPoE Connection

Set Up an IPv6 Connection Through Auto Config

Manage the MTU Size

MTU Concepts

Change the MTU Size