Netgear D6400 Quick Install Guide
Support
Thank you for purchasing this NETGEAR product.
Aer installing your device, locate the serial number on the label of your product and use it to
register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the ocial NETGEAR support resources.
You can get the user manual online at http://downloadcenter.netgear.com or through a link in
the product’s user interface.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non‑NETGEAR trademarks are used for reference purposes only.
Compliance
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Quick Start
AC1600 WiFi VDSL/ADSL
Modem Router
Model D6400
Package Contents
The box contains the following items.
Ethernet cable
Phone cable
Modem router
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
March 2015
Power adapter
(varies by region)
DSL splitter
(varies by region)
In some regions, a resource CD is included in the package.
You can use this diagram to connect your modem router or follow the detailed instructions in this booklet.
1. Connect the modem router to
a DSL service or a cable or fiber
modem.
To connect to a DSL service (ADSL
or VDSL):
Install the DSL splitter and
connect it to the ADSL port on the
modem router.
To connect to a cable or fiber
modem:
Prepare your cable or fiber modem and
connect it to the red Internet port on
the modem router.
2. Power on the modem router.
Wait for the Power LED
to light
green.
If the Power LED does not light, press
the Power On/O button.
Wait for the WiFi LED
to light blue.
3. Check the DSL LED.
If the modem router is connected to
a DSL service, the DSL LED
lights
green.
4. Connect a computer.
You can use an Ethernet cable or connect with
WiFi.
To connect with WiFi, use the WiFi network name
and password on the product label.
Note: If the computer is set to a static or fixed
IP address (this setting is uncommon), make sure
to change the computer to obtain an IP address
automatically from the modem router through DHCP,
or change the IP address of the computer to a static or
fixed IP address in the 192.168.0.2–192.168.0.254
range.
ADSL or VDSL
Internet
DSL splitter
Phone cable
Cable or fiber
Internet
Phone cable
(not included)
Modem router
Ethernet cable
(not included)
Ethernet cable
Power adapter
5. Log in to the modem router.
Launch a web browser.
NETGEAR genie displays.
If you do not see genie, enter
www.routerlogin.net in the address
field of the web browser. When
prompted, enter admin for the user
name and password for the password.
NETGEAR genie determines
your Internet connection. If the
modem router successfully connects to
the Internet, the Internet LED
green.
6. Get the genie app.
Download the free genie app from
www.NETGEAR.com/genie.
Easily share media, files, and printers
on the network from your smartphone,
tablet, or laptop.
7. Get the user manual.
You can get the user manual online at
http://downloadcenter.netgear.com
or through a link in the product’s user
interface.
lights
Cable or fiber modem
Front and Side Panels
The status LEDs and buttons on the modem router are shown in the
following figure.
WiFi button
WPS button
Power LED
DSL LED
Internet LED
WiFi LED
USB port LED
USB 2.0 port
Back Panel
The connections and buttons on the rear panel of the
modem router are shown in the following figure.
USB 2.0 port
ADSL port
Ethernet ports 1–4
Internet port
1
Reset
button
Power On/O
button
Power connector
Additional Information for DSL Service
Make sure that your DSL service (ADSL or VDSL) is active before
you install the modem router. You need the following information to
install your modem router and connect to the Internet:
• DSL user name and password. This information is included
in the welcome letter your DSL Internet service provider (ISP)
sent you when you signed up for your service.
• Your telephone number or DSL account number. If you do
not use voice service, you can use your DSL account number
instead.
If you do not know or cannot locate your DSL user name and
password, call your DSL ISP.
Note: If your provider says that they do not support NETGEAR
services, tell them that you need only your DSL user name and
password; you do not need support.
2
Install Your Modem Router
Make sure that your Internet service is active before you install
your modem router.
¾ To install your modem router:
1. Connect the modem router to a DSL service (ADSL or VDSL) or
a cable or fiber modem.
ADSL or VDSL
Internet
Phone cable
(not included)
DSL splitter
Phone cable
Modem router
To connect the modem router to a DSL service (ADSL or VDSL):
a. Install the DSL splitter between your phone line and a
phone.
b. Use the phone cable to connect the DSL splitter to the
ADSL port on the modem router.
3
Modem router
Cable or fiber
Internet
Ethernet cable
(not included)
Cable or fiber modem
To connect the modem router to a cable or fiber modem:
a. Unplug your modem’s power, leaving the modem connected
to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
b. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back
in.
c. With an Ethernet cable, connect your modem to the red
Internet port on your modem router.
2. Add power to the modem router:
Modem router
Power
adapter
a. Connect the power adapter to the modem router and plug
the power adapter into an outlet.
b. Wait for the Power LED
to light green.
If the Power LED does not light, press the Power On/O
button.
4
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