AC1200 WiFi VDSL/ADSL
Modem Router
User Manual
Model D6220
June 2016
202-11615-01
350 E. Plumeria Drive
San Jose, CA 95134
USA
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals , and join our comm unity.We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non-NETGEAR
trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Overview of the Modem Router
Unpack Your Modem Router................................................................................10
Top Panel With LEDs...........................................................................................10
Back Panel With Ports, Buttons, and a DC Connector.........................................12
Bottom Panel Product Label................................................................................13
Chapter 2 Install and Access the Modem Router and Its Network
Position Your Modem Router................................................................................15
Connect to the Modem Router.............................................................................16
Connect to the Modem Router Through an Ethernet Cable............................16
Join the WiFi Network of the Modem Router...................................................16
Types of Logins...............................................................................................17
Automatic Internet Setup.................................................................................17
Set Up Your Modem Router for DSL Service.......................................................18
DSL Service....................................................................................................18
Cable the Modem Router for DSL Service and Access the Modem Router....19
Set Up the Modem Router for Cable Service.......................................................25
Log In to the Modem Router After Setup to View or Change Settings.................31
Change the Language.........................................................................................32
Let the Modem Router Automatically Update Its Firmware..................................33
Access the Modem Router With the NETGEAR genie App.................................34
Manual Method...........................................................................................16
Wi-Fi Protected Setup Method...................................................................17
Chapter 3 Manage the Internet Settings Manually
Use the Internet Setup Wizard After Initial Setup................................................36
Manually Set Up an ADSL Internet Connection...................................................41
Specify an ADSL Connection Without a Login................................................41
Specify an ADSL Connection With a Login and PPPoA or PPPoE Service....46
Manually Set Up a VDSL Internet Connection.....................................................51
Specify a VDSL Connection Without a Login..................................................51
Specify a VDSL Connection With a Login and PPPoE Service.......................56
Manually Set Up a Cable Internet Connection.....................................................60
Specify a Cable Connection Without a Login..................................................60
Specify a Cable Connection With a Login and PPPoA or PPPoE Service......65
Specify an IPv6 Internet Connection....................................................................69
IPv6 Internet Connections and IPv6 Addresses..............................................69
Use Auto Detect for an IPv6 Internet Connection...........................................70
Set Up an IPv6 6to4 Tunnel Internet Connection............................................72
Set Up an IPv6 Pass Through Internet Connection.........................................73
Set Up an IPv6 Fixed Internet Connection......................................................74
Set Up an IPv6 DHCP Internet Connection....................................................75
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Set Up an IPv6 PPPoE Internet Connection...................................................77
Use Auto Config for an IPv6 Internet Connection...........................................78
Set Up an IPv6 6rd Tunnel Connection...........................................................80
Manage the MTU Size.........................................................................................81
MTU Concepts................................................................................................81
Change the MTU Size.....................................................................................82
Chapter 4 Manage the Basic WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network............85
View or Change the Basic WiFi Settings.........................................................85
Configure WPA/WPA2 Enterpr ise WiFi Security..............................................91
Configure WEP Legacy WiFi Security.............................................................92
Use WPS to Add a Device to the WiFi Network...................................................94
Use WPS With the Push Button Method.........................................................94
Use WPS With the PIN Method.......................................................................95
Manage the Basic WiFi Settings and WiFi Security of the Guest Network..........96
Control the WiFi Radios.....................................................................................100
Use the WiFi On/Off Button...........................................................................100
Enable or Disable the WiFi Radios................................................................100
Chapter 5 Control Access to the Internet
Set Up Parental Controls...................................................................................103
Allow or Block Access to Your Network..............................................................104
Enable and Manage Network Access Control...............................................104
Manage Network Access Control Lists.........................................................106
Add Devices to or Remove Them From the Allowed List..............................106
Add Devices to or Remove Them From the Blocked List..............................108
Use Keywords to Block Internet Sites................................................................109
Set Up Blocking.............................................................................................109
Remove a Keyword or Domain From the Blocked List..................................111
Remove All Keywords and Domains From the Blocked List..........................111
Specify a Trusted Computer..........................................................................112
Manage Simple Outbound Firewall Rules for Services and Applications..........113
Add an Outbound Firewall Rule....................................................................113
Add an Outbound Firewall Rule for a Custom Service or Application...........115
Change an Outbound Firewall Rule..............................................................117
Remove an Outbound Firewall Rule..............................................................118
Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules...........118
Set Up Security Event Email Notifications.........................................................120
Chapter 6 Optimize Performance
Optimize Traffic with QoS...................................................................................123
Manage Custom and Default QoS Priority Rules...............................................124
Set Up QoS for an Application or Online Game............................................124
Set Up QoS for a Modem Router LAN Port...................................................126
Set Up QoS for a MAC Address....................................................................128
Change a QoS Policy Rule............................................................................130
Delete a QoS Policy Rule..............................................................................130
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Delete All QoS Policy Rules..........................................................................131
Manage Wi-Fi Multimedia Quality of Service.....................................................131
Manage Beamforming........................................................................................132
Improve Network Connections With Universal Plug and Play............................133
Chapter 7 Share a Storage Device Attached to the Modem Router
USB Device Requirements................................................................................136
Connect a USB Device to the Modem Router....................................................136
Access a Storage Device Connected to the Modem Router..............................137
Access the Storage Device From a Windows Computer...............................137
Access the Storage Device From a Mac.......................................................137
Map a USB Device to a Windows Network Drive...............................................138
Back Up Windows Computers With ReadySHARE Vault...................................138
Manage Access to a Storage Device.................................................................139
Enable FTP Access Within Your Network...........................................................141
View Network Folders on a Device....................................................................143
Add a Network Folder on a Storage Device.......................................................144
Change a Network Folder , Including Read and Write Access, on a USB Drive..146
Approve Storage Devices...................................................................................148
Safely Remove a USB Device............................................................................149
Chapter 8 Manage Dynamic DNS and Access Storage Devices Through the
Internet
Set Up and Manage Dynamic DNS...................................................................152
Your Personal FTP Server.............................................................................152
Set Up a New Dynamic DNS Account...........................................................153
Specify a DNS Account That You Already Created.......................................154
Access Storage Devices Through the Internet...................................................155
Access Storage Devices From a Remote Computer.....................................156
Set Up FTP Access Through the Internet.....................................................156
Use FTP to Access Storage Devices Through the Internet...........................158
Chapter 9 Use the Modem Router as a Media Server
Specify ReadyDLNA Media Server Settings......................................................161
Play Media From a USB Device on TiVo............................................................161
Set Up the Modem Router to Work With TiVo...............................................162
Play Videos....................................................................................................162
Play Music or View Photos............................................................................163
Copy TiVo Files to a Computer......................................................................163
Chapter 10 Share a USB Printer
Install the Printer Driver and Cable the Printer..................................................165
Download the ReadySHARE Printer Utility........................................................165
Install the ReadySHARE Printer Utility..............................................................165
Use the Shared Printer......................................................................................167
Manually Connect and Print..........................................................................167
Print and Release the Printer........................................................................168
View or Change the Status of a Printer..............................................................168
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Use the Scan Feature of a Multifunction USB Printer........................................169
Manage the NETGEAR USB Control Center Settings.......................................170
Turn Off Automatic Startup of the NETGEAR USB Control Center...............170
Change the NETGEAR USB Control Center Language................................171
Specify the Time-Out.....................................................................................171
Chapter 11 Manage the WAN and LAN Network Settings
Change the Physical WAN Connection Preference...........................................173
Enable and Configure a VLAN...........................................................................173
Set Up a Bridge for a Port Group or VLAN Tag Group.......................................176
Set Up a Bridge for a Port Group..................................................................176
Set Up a Bridge for a VLAN Tag Group.........................................................177
Manage the WAN Security Settings...................................................................179
Set Up a Default DMZ Server............................................................................180
Manage NAT Filtering........................................................................................181
Manage the SIP Application-Level Gateway......................................................181
Manage IGMP Proxying.....................................................................................182
Manage the Modem Routers’s LAN IP Address Settings..................................182
Manage the Router Information Protocol Settings.............................................183
Manage Reserved LAN IP Addresses...............................................................184
Reserve a LAN IP Address...........................................................................184
Change a Reserved IP Address....................................................................185
Remove a Reserved IP Address Entry..........................................................186
Manage the DHCP Server Address Pool...........................................................186
Disable the Built-In DHCP Server......................................................................187
Change the Modem Router’s Device Name.......................................................188
Set Up and Manage Custom Static Routes.......................................................189
Set Up a Static Route....................................................................................189
Change a Static Route..................................................................................190
Remove a Static Route.................................................................................191
Chapter 12 Manage the Modem Router and Monitor the Traffic
Update the Firmware of the Modem Router.......................................................193
Check for New Firmware and Update the Modem Router.............................193
Manually Upload New Firmware and Update the Modem Router.................194
Manage the Configuration File of the Modem Router........................................195
Back Up the Settings.....................................................................................195
Restore the Settings......................................................................................196
Change the admin Password.............................................................................196
Set Up Password Recovery...............................................................................197
Recover the admin Password............................................................................198
Return the Modem Router to Its Factory Default Settings.................................198
Use the Reset Button....................................................................................199
Erase the Settings.........................................................................................199
Disable LED Blinking or Tur n Off LEDs..............................................................200
View the Status and Statistics of the Modem Router.........................................201
View Information About the Modem Router and the Internet and WiFi
Settings.........................................................................................................201
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
View the Traffic Statistics...............................................................................205
Change the Traffic Statistics Polling Frequency.............................................207
View, Renew, or Release the TCP/IP Internet Connection............................207
View, Establish, or Terminate the PPPoE or PPPoA Internet Connection.....209
View Devices Currently on the Network.............................................................210
Manage the Activity Log.....................................................................................210
View, Email, or Clear the Logs......................................................................211
Specify Which Activities Are Logged.............................................................212
Monitor and Meter Internet Traffic......................................................................212
Start the Traffic Meter Without Traffic Volume Restrictions............................212
View the Internet Traffic Volume and Statistics..............................................213
Restrict Internet Traffic by Volume.................................................................214
Restrict Internet Traffic by Connection Time..................................................216
Unblock the Traffic Meter After the Traffic Limit Is Reached..........................217
Manage the Modem Router Remotely...............................................................218
Use the Modem Router as a DSL Modem Only.................................................219
Chapter 13 Manage the Advanced WiFi Features
Set Up a WiFi Schedule.....................................................................................221
Manage the WPS Settings.................................................................................222
Manage Advanced WiFi Settings.......................................................................224
Use the Modem Router as a WiFi Access Point Only........................................225
Chapter 14 Use VPN to Access Your Network
Set Up a VPN Connection..................................................................................228
Specify VPN Service in the Modem Router...................................................228
Install OpenVPN Software on a Windows Computer....................................229
Install OpenVPN Software on a Mac Computer............................................231
Use a VPN Tunnel on a Windows Computer......................................................232
Use VPN to Access the Modem Router’s USB Device and Media From a Windo ws
Computer...........................................................................................................234
Use VPN to Access Your Internet Service at Home...........................................234
Set Up VPN Client Internet Access in the Modem Router............................234
Block VPN Client Internet Access in the Modem Router...............................235
Use a VPN Tunnel to Access Your Internet Ser vice at Home........................236
Chapter 15 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications........238
Forward Incoming Traffic for a Default Service or Application.......................238
Add a Port Forwarding Rule With a Custom Service or Application..............239
Change a Port Forwarding Rule....................................................................241
Remove a Port Forwarding Rule...................................................................242
Application Example: Make a Local Web Server Public................................242
How the Modem Router Implements the Port Forwarding Rule....................243
Manage Port Triggering for Services and Applications......................................243
Add a Port Triggering Rule............................................................................244
Change a Port Triggering Rule......................................................................246
Remove a Port Triggering Rule.....................................................................247
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Specify the Time-Out for Port Trigger ing.......................................................247
Disable Port Triggering..................................................................................248
Application Example: Port Triggering for Internet Relay Chat........................249
Chapter 16 Troubleshooting
Quick Tips for Troubleshooting...........................................................................251
Troubleshoot With the LEDs...............................................................................252
Power LED Is Off...........................................................................................252
Power LED Remains Solid Amber.................................................................253
WiFi LED Is Off..............................................................................................253
You Cannot Log In to the Modem Router...........................................................253
Troubleshoot the Internet Connection................................................................254
Troubleshoot the DSL Link............................................................................254
DSL LED Is Solid Green...........................................................................254
DSL LED Is Blinking Green......................................................................254
DSL LED Is Off or Internet LED Is Off......................................................254
Internet LED Is Off........................................................................................255
Obtain an Internet IP Address.......................................................................255
Verify the PPPoE or PPPoA Connection.......................................................256
Reestablish the PPPoE or PPPoA Connection.............................................257
Troubleshoot Internet Browsing.....................................................................258
Changes Are Not Saved....................................................................................258
Troubleshoot the WiFi Connectivity....................................................................258
Troubleshoot Your Network Using the Ping Utility..............................................259
Test the LAN Path to Your Modem Router.....................................................259
Test the Path From Your Computer to a Remote Device...............................260
Appendix A Supplemental Information
Factory Settings.................................................................................................262
Technical Specifications.....................................................................................264
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Hardware Overview of the Modem Router
The NETGEAR® AC1200 WiFi VDSL/ADSL Modem Router Model D6220, in this manual referred to as the
modem router, delivers combined WiFi connection speeds of up to A C1200 WiFi (300 Mbps1 on 2.4 GHz 802.11n
and about 900 Mbps2 on 5 GHz 802.11ac). Both 2.4 GHz and 5 GHz radios can be active simultaneously.
The modem router provides a USB port for central storage, backup , and streaming to e very device in your home .
Sharing content across your network is easy, from accessing stored photos and music to printing over WiFi.
Stream your stored media files anywhere on the network to DLNA screens. Use the free NETGEAR ReadySHARE
Vault app to back up your Windows computers to a USB hard drive connected to the modem router.
The modem router is compatible with most major DSL Internet service providers and also supports cable Internet
service.
The chapter contains the following sections:
• Unpack Your Modem Router on page 10
• Top Panel With LEDs on page 10
• Back Panel With Ports, Buttons, and a DC Connector on page 12
• Bottom Panel Product Label on page 13
1
For more information about the topics that are cov ered in this manual, visit the support website
Note
at netgear.com/support.
Firmware updates with new features and bug fixes are made available from time to time at
Note
downloadcenter.netgear.com.You can check for and download new firmware manually. If
the features or behavior of y our product does not match what is described in this guide, you
might need to update your firmware.
In this manual, the terms wireless and WiFi are interchangeable.Note
1. Maximum WiFi signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and WiFi cov erage will vary. Network conditions
and environmental factors, including v olume of network traffic, building materials and construction, and network overhead, lo wer actual data throughput
rate and WiFi coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future
standards. 802.11ac 900 Mbps is 3x faster than 802.11n 300 Mbps.
2. Up to 900 Mbps WiFi speeds can be achieved when you are connecting to other 802.11ac 900 Mbps devices.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Unpack Your Modem Router
Your package contains the modem router, DSL microfilter, Ethernet cable, phone cab le , and pow er adapter
(localized to the country of sale).
Your package might contain more items.The filter or phone cable provided depends
Note
on the region. In some regions, a CD is included in the package.
Top Panel With LEDs
The status LEDs and buttons are located on the top panel of the modem router.
Figure 1. LEDs and buttons of the modem router
Hardware Overview of the Modem Router
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Table 1. LED and button descriptions
DescriptionLED
Power
• Solid green.The modem router is ready.
• Solid amber.The modem router is starting.
If the Power LED lights solid amber during any other time, a power-on self-test (POST) failure
or device malfunction occurred.
For more information, see Power LED Remains Solid Amber on page 253.
• Blinking amber.The modem router was reset to factory default settings and is restarting.
For more information, see Use the Reset Button on page 199.
• Off. Power is not supplied to the modem router.
For more information, see Power LED Is Off on page 252.
DSL
• Solid green.The modem router is connected to a DSL service and the DSL connection is ready .
• Blinking green.The modem router is negotiating the best possible speed on the DSL line.
• Off.The modem router is not connected to a DSL service or a DSL connection is not established.
Internet
WiFi
USB
• Solid green.The modem router detected an Internet connection.
• Solid amber.The modem router is not connected to a DSL or cable modem, or the modem
router did not detect an Internet connection.
For more information, see Troubleshoot the Internet Connection on page 254.
• Blinking green. Data is being transmitted over the Internet connection.
• Alternating green and amber.The traffic meter is enabled and the traffic limit was reached.
• Off.The modem router cannot connect to the Internet or the Internet connection failed.
For more information, see Internet LED Is Off on page 255.
• Solid green.The WiFi radios are operating.
• Blinking green.The modem router is sending or receiving WiFi traffic over a radio.
• Off. Both WiFi radios are off.
• Solid green. A USB device is connected and is ready.
• Blinking green. Data is being transmitted to or from the USB device.
• Off. No USB device is connected, or someone clicked the Safely Remove Hardware button
and it is now safe to remove the attached USB device.
Hardware Overview of the Modem Router
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Table 1. LED and button descriptions (Continued)
DescriptionLED
WiFi On/Off button
with WiFi LED
WPS button with
WPS LED
For information about turning off the LEDs, see Disable LED Blinking or Turn Off LEDs on page 200. If you
turn off the LEDs, the Power LED remains on.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.
If this LED is solid white, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and
you cannot use WiFi to connect to the modem router.
For more information, see Control the WiFi Radios on page 100 and WiFi LED Is Off on page 253.
This button lets you use WPS to join the WiFi network without typing the WiFi password.The WPS
LED blinks white during this process and then lights solid white.
For more information, see Use WPS to Add a Device to the WiFi Network on page 94.
Back Panel With Ports, Buttons, and a DC Connector
The back panel of the modem router provides ports, buttons, and a DC power connector.
Figure 2. Modem router back panel
Viewed from left to right, the back panel contains the following components:
• DSL port. One RJ-11 DSL port for connecting the modem router to an ADSL or VDSL line.This port is
colored gray.
Use either the DSL port or the Internet port for WAN connectivity.Note
• USB port. One USB 2.0 port to connect a storage device.
• Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem router to LAN
devices.These ports are colored yellow.
• Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the modem router to a cable modem.
This port is colored red.
Use either the Internet port or the DSL port for WAN connectivity.Note
Hardware Overview of the Modem Router
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
• Reset button. For inf ormation about using the Reset button, see Return the Modem Router to Its Factory
Default Settings on page 198.
• Power On/Off button. Press the Power On/Off button to provide power to the modem router.
• DC power connector. Connect the power adapter that came in the product package to the DC power
connector.
Bottom Panel Product Label
The product label on the bottom panel of the modem router lists the login information, WiFi network name
(SSID) and password (network key), serial number, and MAC address of the modem router.
Figure 3. Modem router product label
Hardware Overview of the Modem Router
13
Install and Access the Modem Router and Its Network
This chapter describes how you can install and access the modem router and its network.
The chapter contains the following sections:
• Position Your Modem Router on page 15
• Connect to the Modem Router on page 16
• Set Up Your Modem Router for DSL Service on page 18
• Set Up the Modem Router for Cable Service on page 25
• Log In to the Modem Router After Setup to View or Change Settings on page 31
• Change the Language on page 32
• Let the Modem Router Automatically Update Its Firmware on page 33
• Access the Modem Router With the NETGEAR genie App on page 34
2
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Position Your Modem Router
The modem router lets you access your network anywhere within the operating r ange of your WiFi network.
However, the operating distance or range of your WiFi connection can vary significantly depending on the
physical placement of your modem router. For example, the thickness and number of walls the WiFi signal
passes through can limit the range.
Additionally, other WiFi access points in and around your home might affect your modem router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi
signal for network access.
Position your modem router according to the following guidelines:
• Place your modem router near the center of the area where your computers and other de vices operate
and within line of sight to your WiFi devices.
• Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for
wired computers.
• Place the modem router in an elevated location, minimizing the number w alls and ceilings betw een the
modem router and your other devices.
• Place the modem router away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
- 5 GHz cordless phone
• Place the modem router away from large metal surfaces, large glass surfaces, insulated walls, and
items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
If you are using adjacent access points, use different radio frequency channels to reduce interference.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Connect to the Modem Router
During and after installation, you can connect to the modem router’s network through a wired or WiFi
connection. If you set up your computer to use a static IP address, change the settings of your computer
so that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the Modem Router Through an Ethernet Cable
You can connect your computer to the modem router using an Ethernet cable and join the modem router’s
local area network (LAN).
To connect your computer to the modem router with an Ethernet cable:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer
screen to notify you that an Ethernet cable is connected.
Join the WiFi Network of the Modem Router
Choose either the manual or the WPS method to add a WiFi device such as a WiFi-enabled computer, an
iPhone, an iPad, another mobile device, or a gaming device to the WiFi network of the modem router.
Manual Method
On the WiFi-enabled computer or mobile de vice that y ou want to connect to the modem router, you can use
the software application that manages your WiFi connections.
To connect a WiFi-enabled computer or mobile device manually to the WiFi network of the
modem router:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. On the WiFi-enabled computer or mobile device that you want to connect to your modem router, open
the software application that manages your WiFi connections.
This software scans for all WiFi networks in your area.
3. Look for the modem router’s network and select it.
If you did not change the name of the network during the setup process, look for the def ault WiFi network
name (SSID) and select it.The default SSID is on the label on the modem router.
4. Enter the modem router WiFi password.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The default WiFi password (also referred to as the network key or passphrase) is also on the product
label.
5. Click the Connect button.
The device connects to the WiFi network of the modem router.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to a home netw ork
while maintaining security .To use WPS (Push 'N' Connect), make sure that all WiFi de vices to be connected
to the network are Wi-Fi certified and support WPS. During the connection process, the client gets the
security settings from the modem router so that every device in the network supports the same security
settings.
To use WPS to connect a device to the WiFi network of the modem router:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your WiFi-enabled computer or mobile device.
3. Press the WPS button of the modem router for three seconds.
4. Within two minutes, press the WPS button on your WiFi-enabled computer or mobile device, or follow
the WPS instructions that came with the computer or device.
The WPS process automatically sets up the computer or de vice with the network password and connects
the computer or device to the WiFi network of the modem router.
For more information, see Use WPS to Add a Device to the WiFi Network on page 94.
Types of Logins
Separate types of logins serve different purposes.This section describes the differences so that you know
which login to use when.
Types of logins:
• ISP login.The login that your Internet service provider (ISP) gave you logs you in to your Internet
service.Your ISP gave you this login information in a letter or some other way. If you cannot find this
login information, contact your ISP.
• WiFi network key or passw ord.Your modem router is preset with a unique WiFi network name (SSID)
and password for WiFi access.This information is on the product label. Use this information to connect
a WiFi device to the WiFi network of the modem router.
• Modem router login.This logs you in to the modem router’s web pages from a web browser as admin.
Automatic Internet Setup
You can use the NETGEAR installation assistant to set up the modem router automatically or you can use
the modem router’s web pages to set up the modem router manually.The installation assistant launches
the first time that you set up the Internet connection for your modem router and runs on any device with a
web browser..
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The installation assistant functions with both types of Internet service that the modem router supports:
• DSL service.You can install your modem router for DSL service (the modem router supports ADSL
and VDSL service). For more information, see Set Up Your Modem Router for DSL Service on page
18.
• Cable service.You can install your modem router for cable service. For more information, see Set Up
the Modem Router for Cable Service on page 25.
After initial installation and setup, the NETGEAR Setup Wizard is always accessible
Note
to assist you with setting up an installation with DSL service or an installation with
cable service. For more information, see Use the Internet Setup Wizard After Initial
Setup on page 36.
Whether you install your modem router f or DSL service or for cable service, you can alw ays use the modem
router’s web pages to set up the modem router manually.
Before you start the setup process, get your ISP information and make sure that the settings that are
described here are specified for the computers and devices in the network.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the inf ormation
that you need to connect to the Internet. For DSL service, you might need the following information to set
up your modem router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet.When you
start an Internet application, your modem router automatically logs you in.
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable service. If you use a DSL modem, follo w the
procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on
page 19. If you use a cable modem, follow the procedure that is described in Set Up the Modem Router for
Cable Service on page 25.
DSL Service
Make sure that your ADSL or VDSL service is active before you install the modem router.You need the
following information to install your DSL modem and connect to the Internet:
• DSL user name and password.This information is included in the welcome letter that your DSL ISP
sent you when you signed up for your service. Record your DSL Internet service account user name
and password.
• Your telephone number or DSL account number. If you do not use voice service, you can use your
DSL account number in place of a phone number.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
If you do not know or cannot locate your DSL user name and password, call your DSL Internet service
provider (ISP). Be specific when speaking with your DSL Internet service provider. For example, you could
say, “I need my DSL service user name and password. Can you help me?”
If your provider says that they do not support NETGEAR services, tell them that you
Note
need only your DSL user name and password.You do not need support.
Cable the Modem Router for DSL Service and Access the Modem Router
The NETGEAR installation assistant can detect the type of ISP connection and presents pages on which
you can you enter the required inf ormation.The following procedure describes common steps that you must
follow for most ISPs, but also includes some uncommon steps that you might need to follow only for some
ISPs. Other uncommon steps such as configuring IPTV options and configuring DHCP Option 61 that are
required only for some ISPs are not included in the following procedure.
The following figure shows the cabling of your modem router for DSL service.
Figure 4. Modem router cabling for DSL service
To connect your modem router to a DSL service:
1. Install a DSL microfilter between the phone line and the phone.
The product package contains either a DSL microfilter.
2. Use a phone cable to connect the microfilter to the gray DSL port on the modem router.
The product package contains a phone cable.
3. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED to light solid green, which takes about one minute.
4. If the Power LED does not light, press the Power On/Off button.
5.
If the WiFi LED does not light, press the WiFi On/Off button .
6.
Check the DSL LED .
If the modem router is connected to a DSL service, the DSL LED lights green.
7. Connect a computer to the modem router by one of the following methods:
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
• Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on
the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
• WiFi. Connect to the default WiFi network of the modem router:
a. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your WiFi-enabled computer or mobile device connects to the modem router’s WiFi network.
If the computer is set to a static (fixed) IP address (this setting is uncommon), either
Note
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static IP address in
the 192.168.0.2–192.168.0.254 range.
8. Launch a web browser.
The modem router checks the Internet connection.
If the Configuring the Internet Connection page displays, skip to Step 11. If the page does not display,
see Step 9.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
9. If the Configuring the Internet Connection page does not display, do the following:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
If the Configuring the Internet Connection page displays, skip to Step 11. If the page still does not displa y,
see Step 10.
10. If the browser cannot display the web page, do the following:
a. Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the
modem router.
b.
Make sure that the Power LED of the modem router is lit solid green.
c. Make sure that your browser does not cache the previous page by closing and reopening the
browser.
d. Clear the browser cache.
e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the
computer to obtain an IP address automatically from the modem router through DHCP, or change
the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.
11. From the Country menu, select the country in which you use the modem router.
12. From the Internet Service Pro vider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select Other.
13. Select the Yes radio button.
14. Click the Next button.
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21
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
When the modem router is connected to the Internet, the Congratulations! page displays, and you
successfully completed the setup process.The Congratulations! page that displays is similar to the one
that is shown in the following figure.
If the Congratulations! page does not yet display, other pages might display and you might need to
provide more information, in which case you must continue with Step 16.The pages that display depend
on your type of ISP connection and configuration.
15. Click the Next button.
You are prompted to download and install the free NETGEAR Desktop genie app and the free
ReadySHARE Vault app.
This step concludes a successful setup process. If you are connected to the Internet, you can ignore
Step 16 through Step 19.
We recommend that you change the default password that you use to log in to the
Note
modem router to a more secure password (see Change the admin P assw ord on page
196).We also recommend that you enable password recov ery (see Set Up Pass word
Recovery on page 197).
16. (Only if the page in the following figure displays) Specify a full scan to let the NETGEAR installation
assistant find the PVC protocol.
The page that might display asks you if y ou need the Setup Wizard (which is the same as the NETGEAR
installation assistant) to do a full scan to find the PVC protocol. If this page does not display, continue
with Step 17.
Do the following:
a. Select the Yes radio button.
b. Click the Next button.
Install and Access the Modem Router and Its Network
22
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The NETGEAR installation assistant performs a full scan, which might take up to six minutes.
17. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection. If this page does not display, continue with Step 18.
Take one of the following actions:
• If you did not yet power cycle the modem router, do so now:
a. Unplug your modem router’s power, leaving the modem router connected to the wall jack for
your Internet service.
b. Wait 10 seconds.
c. Plug in your modem router’s power and turn on your modem router.
d. Wait two minutes.
e. Select the I just power cycled the modem and waited for 2 minutes radio button.
f. Click the Next button.
• If you do not need to power cycle the modem router, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
The Ethernet cable information that is shown in the previous figure applies to a cable
Note
modem connection only.
Install and Access the Modem Router and Its Network
23
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
18. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the IP address for the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection IP address. If this page does not display, continue with Step 19.
Take one of the following actions:
• If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button.
• If your ISP did not assign you a fix ed IP address or you do not kno w if y our ISP assigned y ou a fix ed
IP address, do the following:
Install and Access the Modem Router and Its Network
24
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you pre viously were able to connect
to the Internet.You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
19. If the Congratulations! page still does not display and the modem router still does not connect to the
Internet, do the following:
a. Review all y our settings and make sure that you selected the correct options and entered e verything
correctly.
b. Run the NETGEAR installation assistant one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 254.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Set Up the Modem Router for Cable Service
You can install your modem router for cable service or for DSL service. If you use a cable modem, follow
the procedure that is described in this section. If you use a DSL modem, f ollow the procedure that is described
in Cable the Modem Router for DSL Service and Access the Modem Router on page 19.
The NETGEAR installation assistant can detect the type of ISP connection and presents pages on which
you can you enter the required inf ormation.The following procedure describes common steps that you must
follow for most ISPs, but also includes some uncommon steps that you might need to follow only for some
ISPs. Other uncommon steps such as configuring IPTV options and configuring DHCP Option 61 that are
required only for some ISPs are not included in the following procedure.
The following figure shows the cabling of your modem router for cable service.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Figure 5. Modem router cabling for cable service
To connect your modem router to a cable service:
1. Unplug your cable modem’ s power , lea ving the cable modem connected to the wall jac k for y our Internet
service.
2. If your cable modem includes a battery backup, remove the battery.
3. Use an Ethernet cable to connect the cable modem to the red Internet port on the modem router.
4. If your cable modem includes a battery backup, reinsert the battery.
5. Plug in and turn on your cable modem.
6. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED to light solid green, which takes about one minute.
7. If the Power LED does not light, press the Power On/Off button.
8.
If the WiFi LED does not light, press the WiFi On/Off button .
9. Connect a computer to the modem router by one of the following methods:
• Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on
the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
• WiFi. Connect to the default WiFi network of the modem router:
a. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your WiFi-enabled computer or mobile device connects to the modem router’s WiFi network.
If the computer is set to a static (fixed) IP address (this setting is uncommon), either
Note
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static IP address in
the 192.168.0.2–192.168.0.254 range.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
10. Launch a web browser.
The modem router checks the Internet connection.
If the Configuring the Internet Connection page displays, skip to Step 13. If the page does not display,
see Step 11.
11. If the Configuring the Internet Connection page does not display, do the following:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
If the Configuring the Internet Connection page displays, skip to Step 13. If the page still does not displa y,
see Step 12.
12. If the browser cannot display the web page, do the following:
a. Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the
modem router.
b.
Make sure that the Power LED of the modem router is lit solid green.
c. Make sure that your browser does not cache the previous page by closing and reopening the
browser.
Install and Access the Modem Router and Its Network
27
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
d. Clear the browser cache.
e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the
computer to obtain an IP address automatically from the modem router through DHCP, or change
the IP address of the computer to a static IP address in the 192.168.0.2–192.168.0.254 range.
13. From the Country menu, select the country in which you use the modem router.
14. From the Internet Service Pro vider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select Other.
15. Select the Yes radio button.
16. Click the Next button.
When the modem router is connected to the Internet, the Congratulations! page displays, and you
successfully completed the setup process.The Congratulations! page that displays is similar to the one
that is shown in the following figure.
If the Congratulations! page does not yet display, other pages might display and you might need to
provide more information, in which case you must continue with Step 18.The pages that display depend
on your type of ISP connection and configuration.
17. Click the Next button.
You are prompted to download and install the free NETGEAR Desktop genie app and the free
ReadySHARE Vault app.
This step concludes a successful setup process. If you are connected to the Internet, you can ignore
Step 18 through Step 20.
Install and Access the Modem Router and Its Network
28
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
We recommend that you change the default password that you use to log in to the
Note
modem router to a more secure password (see Change the admin P assw ord on page
196).We also recommend that you enable password recov ery (see Set Up Pass word
Recovery on page 197).
18. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection. If this page does not display, continue with Step 19.
Take one of the following actions:
• If you did not yet power cycle the modem router, do so now:
a. Unplug your modem router’s power, leaving the modem router connected to the cable modem.
b. Wait 10 seconds.
c. Plug in your modem router’s power and turn on your modem router.
d. Wait two minutes.
e. Select the I just power cycled the modem and waited for 2 minutes radio button.
f. Click the Next button.
• See if the Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the
following:
a. Fully insert the Ethernet cable in the correct port on the cable modem and in the red Internet
port on the modem router.
b. Select the I corrected a problem with the Ethernet cable radio button.
c. Click the Next button.
• If you do not need to power cycle the modem router or the Ethernet cable is already fully inserted in
the correct ports, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
Install and Access the Modem Router and Its Network
29
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
19. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the IP address for the Internet connection.
The page that might display states that a problem occurred during the detection of the Internet connection
IP address. If this page does not display, continue with Step 20.
Take one of the following actions:
• If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button.
• If your ISP did not assign you a fix ed IP address or you do not kno w if y our ISP assigned y ou a fix ed
IP address, do the following:
Install and Access the Modem Router and Its Network
30
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you pre viously were able to connect
to the Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in
the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
20. If the Congratulations! page still does not display and the modem router still does not connect to the
Internet, do the following:
a. Review all y our settings and make sure that you selected the correct options and entered e verything
correctly.
b. Run the NETGEAR installation assistant one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 254.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Log In to the Modem Router After Setup to View or Change Settings
After you set up the modem router for DSL service or cable service, you can view or change the settings
for the modem router.
To log in to the modem router:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
You can also type http://www.routerlogin.com or http://192.168.0.1.The procedures
Note
in this manual use http://www.routerlogin.net.
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31
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The nature of the login window that opens depends on your web browser.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
Click the OK button.
The BASIC Home page displays a dashboard that lets you see the status of your Internet connection
and network at a glance.You can click any of the sections of the dashboard to view more detailed
information.The left column displays the menus, and at the top is an ADVANCED tab that you can use
to access more menus and pages.
Change the Language
By default, the language is set as Auto.You can change the language.
To change the language:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Let the Modem Router Automaticall y Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed at the top of the page.
For information about manually updating firmware, see Update the Firmware of the Modem Router on page
193.
To let the modem router automatically update its firmware:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Wait for the modem router to determine if newer firmware is available.
This process might take a few minutes. If the modem router detects new firmware, the modem router
displays a message at the top of the page.
5. Click the message.
6. To update the modem router with the latest firmware, click the Yes button.
After the update, the modem router restarts.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the update. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the modem router.Wait until the modem router finishes restarting and
the Power LED turns solid green.
Install and Access the Modem Router and Its Network
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Access the Modem Router With the NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home network from
a smartphone, tablet, or WiFi-enabled computer. The genie app can help you with the following:
• Automatically repair common WiFi network problems.
• Easily manage modem router features such as Live Parental Controls, guest access, Internet traffic
meter, speed test, and more.
• Share and stream music or videos.
To use the genie app to access the modem router:
1. Visit the NETGEAR genie web page at netgear.com/genie.
2. Click the appropriate Download button.
3. Follow the onscreen instructions to install the app on your smartphone, tablet, or WiFi-enabled computer .
4. Launch the genie app.
The genie app dashboard displays.
The following figure shows the genie app dashboard for a Windows computer.
Install and Access the Modem Router and Its Network
34
Manage the Internet Settings Manually
This chapter describes how you can manage the Internet settings of the modem router manually.
Usually, the quickest way to set up the modem router is to allow the NETGEAR installation assistant to detect
the Internet connection when you first access the modem router with a web browser .These options are described
in Install and Access the Modem Router and Its Network on page 14.You can also customize or specify your
Internet settings manually.
The chapter contains the following sections:
• Use the Internet Setup Wizard After Initial Setup on page 36
• Manually Set Up an ADSL Internet Connection on page 41
• Manually Set Up a VDSL Internet Connection on page 51
• Manually Set Up a Cable Internet Connection on page 60
• Specify an IPv6 Internet Connection on page 69
• Manage the MTU Size on page 81
3
35
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Use the Internet Setup Wizard After Initial Setup
Whether you use DSL service or cable service, you can use the Setup Wizard to detect y our Internet settings
and automatically set up your modem router.
The Setup Wizard is the same as the NETGEAR installation assistant, which launches
Note
the first time you connect to your modem router.
The Setup Wizard can detect the type of ISP connection and presents pages on which you can you enter
the required information.The following procedure describes common steps that you must follow for most
ISPs, but also includes some uncommon steps that you might need to follow only for some ISPs. Other
uncommon steps such as configuring IPTV options and configuring DHCP Option 61 that are required only
for some ISPs are not included in the following procedure.
To use the Setup Wizard:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
5. From the Country menu, select the country in which you use the modem router.
6. From the Internet Service Pro vider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select Other.
7. Select the Yes radio button.
Manage the Internet Settings Manually
36
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
If you select the No radio button, y ou are taken to the Internet Setup page after you click the Next b utton.
For more information, see one of the following sections:
• Manually Set Up an ADSL Internet Connection on page 41
• Manually Set Up a VDSL Internet Connection on page 51
• Manually Set Up a Cable Internet Connection on page 60
8. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP
configuration.
When the modem router is connected to the Internet, the Congratulations! page displays, and you
successfully completed the setup process.
9. Click the Next button.
You are prompted to download and install the free NETGEAR Desktop genie app and the free
ReadySHARE Vault app.
This step concludes a successful setup process. If you are connected to the Internet, you can ignore
Step 10 through Step 13.
We recommend that you change the default password that you use to log in to the
Note
modem router to a more secure password (see Change the admin P assw ord on page
196).We also recommend that you enable password recov ery (see Set Up Pass word
Recovery on page 197).
10. (Only if you are using a DSL connection and the page in the following figure displa ys) Specify a full scan
to let the Setup Wizard find the PVC protocol.
Manage the Internet Settings Manually
37
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC
protocol. If this page does not display, continue with Step 11.
Do the following:
a. Select the Yes radio button.
b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
11. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection. If this page does not display, continue with Step 12.
Take one of the following actions:
• If you did not yet power cycle the modem router, do so now:
a. Unplug your modem router’s power, leaving the modem router connected to either the wall jack
(for a DSL connection) or the cable modem (for a cable connection) for your Internet service.
b. Wait 10 seconds.
Manage the Internet Settings Manually
38
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
c. Plug in your modem router’s power and turn on your modem router.
d. Wait two minutes.
e. Select the I just power cycled the modem and waited for 2 minutes radio button.
f. Click the Next button.
• For a cable connection, see if the Ethernet cable is not fully inserted or is inserted at the wrong place.
If necessary, do the following:
a. Fully insert the Ethernet cable in the correct port on the cable modem and in the red Internet
port on the modem router.
b. Select the I corrected a problem with the Ethernet cable radio button.
c. Click the Next button.
• If you do not need to power cycle the modem router or the Ethernet cable is already fully inserted in
the correct ports, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
12. (Only if the page in the following figure displays) Specify how to manage problems with the detection
of the IP address for the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection IP address. If this page does not display, continue with Step 13.
Take one of the following actions:
• If your ISP assigned you a fixed (static) IP address, do the following:
Manage the Internet Settings Manually
39
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button.
• If your ISP did not assign you a fix ed IP address or you do not kno w if y our ISP assigned y ou a fix ed
IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you pre viously were able to connect
to the Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in
the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
13. If the Congratulations! page still does not display and the modem router still does not connect to the
Internet, do the following:
a. Review all y our settings and make sure that you selected the correct options and entered e verything
correctly.
b. Run the Setup Wizard one more time.
Manage the Internet Settings Manually
40
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 254.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Manually Set Up an ADSL Internet Connection
You can view or change the modem router’s ADSL Internet connection settings manually.The following
sections describe the options that are available to you to manually set up the ADSL Internet connection:
• Specify an ADSL Connection Without a Login on page 41
• Specify an ADSL Connection With a Login and PPPoA or PPPoE Service on page 46
Some ISPs require that you register on their website before you can obtain Internet
Note
service. Follow the directions that your ISP gave you.
Specify an ADSL Connection Without a Login
If you want to manually configure the ADSL connection settings, use the inf ormation that your Internet service
provider (ISP) gave you to connect to your Internet service. If you cannot find this information, contact your
ISP. Entering incorrect information might prevent the modem router from connecting to the Internet.
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
To view or specify the settings for an ADSL Internet connection that does not require a
login:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
Manage the Internet Settings Manually
41
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
6. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
7. From the Transfer Mode menu, select ATM.
8. From the DSL Mode menu, select the ADSL mode that your ISP provided you:
• Auto.The modem router detects the DSL mode automatically. (This is the default setting.)
• ADSL. Legacy version of ADSL.
• ADSL2. Legacy version of ADSL2.
• ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and
ADSL.
9. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
10. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
11. Scroll down to the Does your Internet connection require a login? section and select the No radio button.
Manage the Internet Settings Manually
42
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The following figure shows the settings that display when you configure an ADSL connection without a
login.
12. Enter the ADSL settings as described in the following table.
Manage the Internet Settings Manually
43
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Multiplexing Method
VPI
VCI
Use VLANID
Select LLC-BASED or VC-BASED, as indicated by your ISP.
The multiplexing method can be either virtual circuit (VC) based or logical link control
(LLC) based.
Enter a number between 0 and 255 for the virtual circuit number for the virtual path
identifier (VPI), as indicated by your ISP.
If your ISP did not provide you with a VPI setting, leav e the default setting, which depends
on the selected ISP.The VPI might be required not only for a VC-based connection but
also for an LLC-based connection.
Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel
identifier (VCI), as indicated by your ISP.
If your ISP did not provide you with a VCI setting, leav e the default setting, which depends
on the selected ISP.The VCI might be required not only for a VC-based connection but
also for an LLC-based connection.
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
Priority (0 ~ 7)
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box.
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Manage the Internet Settings Manually
44
(Continued)
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Account Name
Domain Name
Internet IP Address
Get Dynamically from ISP
Use Static IP Address
Use IP over ATM (IPoA)
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Enter the account name, as indicated by your ISP. This name might also be called the
host name.
If your ISP did not provide you with an account name or host name, leave the default
setting or leave this field blank.
Enter the domain name, as indicated by your ISP.
If your ISP did not provide you with a domain name, leave this field blank.
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for IP oA service.The gateway is the ISP router to which y our modem router connects.
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
Use These DNS Servers
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use Computer MAC Address
Use This MAC Address
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If secondary and tertiary DNS server addresses are available, enter them also.
Use the default MAC address.Use Default Address
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
Manage the Internet Settings Manually
45
(Continued)
DHCP Options
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Vendor Class Identifier String
(option 60)
Client Identifier String (option
61)
13. Click the Apply button.
Your settings are saved.
14. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
Enter the vendor class identifier (VCI) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a VCI string,
leave this field blank.
Enter the client identifier (client ID) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a client ID
string, leave this field blank.
Specify an ADSL Connection With a Login and PPP oA or PPPoE Service
If you want to manually configure the ADSL connection settings, use the inf ormation that your ISP ga v e you
to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering
incorrect information might prevent the modem router from connecting to the Internet.
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
To view or specify the settings for an ADSL Internet connection that requires a login and
uses a PPPoE or PPPoA service:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
Manage the Internet Settings Manually
46
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
4. Select Internet.
The Internet Setup page displays.
5. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
6. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
7. From the Transfer Mode menu, select ATM.
8. From the DSL Mode menu, select the ADSL mode that your ISP provided you:
• Auto.The modem router detects the DSL mode automatically. (This is the default setting.)
• ADSL. Legacy version of ADSL.
• ADSL2. Legacy version of ADSL2.
• ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and
ADSL.
9. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
10. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
11. Scroll down to the Does your Internet connection require a login? section and select the Yes radio
button.
Manage the Internet Settings Manually
47
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The following figure shows the settings that display when you configure an ADSL connection with a
login and PPPoE service.
12. Enter the ADSL settings as described in the following table.
DescriptionField
Multiplexing Method
VPI
Select LLC-BASED or VC-BASED, as indicated by your ISP.
The multiplexing method can be either virtual circuit (VC) based or logical link control
(LLC) based.
Enter a number between 0 and 255 for the virtual circuit number for the virtual path
identifier (VPI), as indicated by your ISP.
If your ISP did not provide you with a VPI setting, leav e the default setting, which depends
on the selected ISP.The VPI might be required not only for a VC-based connection but
also for an LLC-based connection.
Manage the Internet Settings Manually
48
(Continued)
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
VCI
Use VLANID
Priority (0 ~ 7)
Enter a number between 32 and 65535 for the virtual circuit number for the virtual channel
identifier (VCI), as indicated by your ISP.
If your ISP did not provide you with a VCI setting, leav e the default setting, which depends
on the selected ISP.The VCI might be required not only for a VC-based connection but
also for an LLC-based connection.
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
Internet Service Provider
Login
Password
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box. (If your ISP does not support bridge mode, the check box might not displa y onscreen.)
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Select the encapsulation, as indicated by your ISP:
• PPPoA.Your Internet connection uses PPP over ATM.
• PPPoE.Your Internet connection uses PPP over Ethernet.
Enter the login name that you use to log in to your Internet service, as indicated by your
ISP.
This login name is often an email address.
Enter the password that you use to log in to your Internet service, as indicated by your
ISP.
Manage the Internet Settings Manually
49
(Continued)
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Service Name (If Required)
(PPPoE only)
Connection Mode
Idle Timeout (In Minutes)
Internet IP Address
Get Dynamically from ISP
Enter the service name that you use to log in to your Internet service, as indicated by
your ISP.
Often, a service name is not required.
Select how the Internet connection functions:
• Always On. Once the Internet connection is established, it remains active.This is
the default setting.
• Dial on Demand. When someone attempts to connect to the Internet, the Internet
connection is established.When the idle time-out period expires, the Internet
connection is terminated.
• Manually Connect.You must connect to the Internet manually (see View, Establish,
or Terminate the PPPoE or PPPoA Internet Connection on page 209).
If you select Dial on Demand from the Connection Mode menu, enter the idle time-out
period in minutes.
The idle time-out specifies how long the modem router keeps the Internet connection
active when no one on the network is using the Internet connection.The default is 5
minutes.To disable the idle time-out, enter 0. (When you disable the idle time-out, the
connection is not terminated automatically.)
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Use Static IP Address
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Use These DNS Servers
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default
because it is required in most situations.
Enable
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If a secondary DNS server address is available, enter it also.
NAT is enabled.This is the default setting. Leave this setting if no reason to disable NAT
exists.
NAT is disabled.Disable
Manage the Internet Settings Manually
50
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
(Continued)
DescriptionField
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use the default MAC address.Use Default Address
Use Computer MAC Address
Use This MAC Address
13. Click the Apply button.
Your settings are saved.
14. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
Manually Set Up a VDSL Internet Connection
You can view or change the modem router’s VDSL Internet connection settings manually.The following
sections describe the options that are available to you to manually set up the VDSL Internet connection:
• Specify a VDSL Connection Without a Login on page 51
• Specify a VDSL Connection With a Login and PPPoE Service on page 56
Some ISPs require that you register on their website before you can obtain Internet
Note
service. Follow the directions that your ISP gave you.
Specify a VDSL Connection Without a Login
If you want to manually configure the VDSL connection settings, use the information that your ISP ga v e you
to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the modem router from connecting to the Internet.
Manage the Internet Settings Manually
51
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
T o view or specify the settings f or a VDSL Internet connection that does not require a login:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
6. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
7. From the Transfer Mode menu, select PTM.
When you select PTM from the T ransfer Mode menu, the only option in the DSL Mode men u is VDSL2.
8. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
9. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
10. Scroll down to the Does your Internet connection require a login? section and select the No radio button.
Manage the Internet Settings Manually
52
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The following figure shows the settings that display when you configure a VDSL connection without a
login.
11. Enter the VDSL settings as described in the following table.
Manage the Internet Settings Manually
53
VPI
VCI
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
These settings are disabled because they do not apply to a VDSL connection.Multiplexing Method
Use VLANID
Priority (0 ~ 7)
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box. (If your ISP does not support bridge mode, the check box might not displa y onscreen.)
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Account Name
Domain Name
Internet IP Address
Get Dynamically from ISP
Enter the account name, as indicated by your ISP. This name might also be called the
host name.
If your ISP did not provide you with an account name or host name, leave the default
setting or leave this field blank.
Enter the domain name, as indicated by your ISP.
If your ISP did not provide you with a domain name, leave this field blank.
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Manage the Internet Settings Manually
54
(Continued)
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Use Static IP Address
Use IP over ATM (IPoA)
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Use These DNS Servers
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use Computer MAC Address
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for IP oA service.The gateway is the ISP router to which y our modem router connects.
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If secondary and tertiary DNS server addresses are available, enter them also.
Use the default MAC address.Use Default Address
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Use This MAC Address
DHCP Options
Vendor Class Identifier String
(option 60)
Client Identifier String (option
61)
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
Enter the vendor class identifier (VCI) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a VCI string,
leave this field blank.
Enter the client identifier (client ID) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a client ID
string, leave this field blank.
12. Click the Apply button.
Your settings are saved.
13. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
Manage the Internet Settings Manually
55
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Specify a VDSL Connection With a Login and PPPoE Service
If you want to manually configure the VDSL connection settings, use the information that your ISP ga v e you
to log in and connect to your Internet service. If you cannot find this information, contact your ISP. Entering
incorrect information might prevent the modem router from connecting to the Internet.
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
To view or specify the settings for a VDSL Internet connection that requires a login and
uses a PPPoE service:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
6. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
7. From the Transfer Mode menu, select PTM.
When you select PTM from the T ransfer Mode menu, the only option in the DSL Mode men u is VDSL2.
8. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
9. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
Manage the Internet Settings Manually
56
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
10. Scroll down to the Does your Internet connection require a login? section and select the Yes radio
button.
The following figure shows the settings that displa y when y ou configure a VDSL connection with a login
and PPPoE service.
11. Enter the VDSL settings as described in the following table.
Manage the Internet Settings Manually
57
VPI
VCI
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
These settings are disabled because they do not apply to a VDSL connection.Multiplexing Method
Use VLANID
Priority (0 ~ 7)
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box. (If your ISP does not support bridge mode, the check box might not displa y onscreen.)
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Internet Service Provider
Login
Password
Service Name (If Required)
By default, the menu selection is PPPoE for a PPP over Ethernet VDSL connection.
The VDSL connection does not support PPP over ATM (PPPoA).
Enter the login name that you use to log in to your Internet service, as indicated by your
ISP.
This login name is often an email address.
Enter the password that you use to log in to your Internet service, as indicated by your
ISP.
Enter the service name that you use to log in to your Internet service, as indicated by
your ISP.
Often, a service name is not required.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Connection Mode
Idle Timeout (In Minutes)
Internet IP Address
Get Dynamically from ISP
Use Static IP Address
Select how the Internet connection functions:
• Always On. Once the Internet connection is established, it remains active.This is
the default setting.
• Dial on Demand. When someone attempts to connect to the Internet, the Internet
connection is established.When the idle time-out period expires, the Internet
connection is terminated.
• Manually Connect.You must connect to the Internet manually (see View, Establish,
or Terminate the PPPoE or PPPoA Internet Connection on page 209).
If you select Dial on Demand from the Connection Mode menu, enter the idle time-out
period in minutes.
The idle time-out specifies how long the modem router keeps the Internet connection
active when no one on the network is using the Internet connection.The default is 5
minutes.To disable the idle time-out, enter 0. (When you disable the idle time-out, the
connection is not terminated automatically).
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Use These DNS Servers
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default
because it is required in most situations.
Enable
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If a secondary DNS server address is available, enter it also.
NAT is enabled.This is the default setting. Leave this setting if no reason to disable NAT
exists.
NAT is disabled.Disable
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
(Continued)
DescriptionField
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use the default MAC address.Use Default Address
Use Computer MAC Address
Use This MAC Address
12. Click the Apply button.
Your settings are saved.
13. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
Manually Set Up a Cable Internet Connection
You can view or change the modem router’s cable Internet connection settings manually.The following
sections describe the options that are available to you to manually set up the cable Internet connection:
• Specify a Cable Connection Without a Login on page 60
• Specify a Cable Connection With a Login and PPPoA or PPPoE Service on page 65
Some ISPs require that you register on their website before you can obtain Internet
Note
service. Follow the directions that your ISP gave you.
Specify a Cable Connection Without a Login
If you want to manually configure the cable connection settings , use the information that your ISP gave y ou
to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the modem router from connecting to the Internet.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
T o view or specify the settings f or a cable Internet connection that does not require a login:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. From the WAN Preference menu, select Must use Ethernet WAN.
By default, the menu selection is Must use DSL WAN.
6. Click the Apply button.
Your settings are saved and the modem router restarts.
If you use a WiFi-enab led computer or mobile device to connect to the modem router,
Note
you might need to log in again.
7. Select BASIC > Internet.
The Internet Setup page displays.
8. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
9. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
10. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
11. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
12. Scroll down to the Does your Internet connection require a login? section and select the No radio button.
The following figure shows the settings that display when you configure a cable connection without a
login.
13. Enter the cable settings as described in the following table.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
The Transfer Mode, DSL Mode, and Multiplexing Method menus and the VPI and
Note
VCI fields do not apply to a cable connection.
DescriptionField
Use VLANID
Priority (0 ~ 7)
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box. (If your ISP does not support bridge mode, the check box might not displa y onscreen.)
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Account Name
Domain Name
Internet IP Address
Get Dynamically from ISP
Use Static IP Address
Enter the account name, as indicated by your ISP. This name might also be called the
host name.
If your ISP did not provide you with an account name or host name, leave the default
setting.
Enter the domain name, as indicated by your ISP.
If your ISP did not provide you with a domain name, leave this field blank.
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Use IP over ATM (IPoA)
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Use These DNS Servers
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use Computer MAC Address
Use This MAC Address
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for IP oA service.The gateway is the ISP router to which y our modem router connects.
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If secondary and tertiary DNS server addresses are available, enter them also.
Use the default MAC address.Use Default Address
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
DHCP Options
Vendor Class Identifier String
(option 60)
Client Identifier String (option
61)
Enter the vendor class identifier (VCI) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a VCI string,
leave this field blank.
Enter the client identifier (client ID) string, as indicated by your ISP.
This field is required for some ISPs only. If your ISP did not provide you with a client ID
string, leave this field blank.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Specify a Cable Connection With a Login and PPP oA or PPP oE Service
If you want to manually configure the cable connection settings , use the information that your ISP gave y ou
to connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the modem router from connecting to the Internet.
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
Note
virtual interface), before you specify the settings for the IPTV interface, first use the
following procedure to specify the settings for the Internet interface.Then repeat the
procedure to specify the settings for the IPTV interface.While doing so, follow the
directions that your ISP gave you.
To view or specify the settings for a cable Internet connection that requires a login and
uses a PPPoE service:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. From the WAN Preference menu, select Must use Ethernet WAN.
By default, the menu selection is Must use DSL WAN.
6. Click the Apply button.
Your settings are saved and the modem router restarts.
If you use a WiFi-enab led computer or mobile device to connect to the modem router,
Note
you might need to log in again.
7. Select BASIC > Internet.
The Internet Setup page displays.
8. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
9. From the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If your ISP is not in the menu, select Other.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
10. From the menu above the Enable This Interface check box, select the virtual interface that you are
configuring.
• Internet. In all situations, the Internet virtual interface is the one that you must configure first.The
IPTV virtual interface applies only to a few ISPs. In most situations you can ignore the IPTV virtual
interface.
• IPTV. For some ISPs, you must configure the IPTV virtual interface in addition to the Internet virtual
interface. However, first specify the settings for the Internet virtual interface (which is the default
interface) before you repeat the procedure to specify the settings for the IPTV virtual interface.
11. Make sure that the Enable This Interface check box is selected for the interf ace that you are configuring.
Clear the Enable This Interface check box only if you want to configure the virtual interface but not
enable it.
12. Scroll down to the Does your Internet connection require a login? section and select the Yes radio
button.
The following figure shows the settings that display when you configure a cable connection with a login
and PPPoE service.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
13. Enter the cable settings as described in the following table.
The Transfer Mode, DSL Mode, and Multiplexing Method menus and the VPI and
Note
VCI fields do not apply to a cable connection.
DescriptionField
Use VLANID
Priority (0 ~ 7)
Bridge Mode
(IPTV virtual interface only and
for some ISPs only)
Select the Use VLANID check box and enter the VLAN ID, as indicated by your ISP.
A VLAN ID might be required if you subscribe to both Internet service and a service such
as IPTV. If your ISP did not provide you with a VLAN ID, leave the Use VLANID check
box cleared, which is the default setting.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the VLAN IDs for these virtual interfaces separately. Depending on the
requirements of your ISP, the VLAN IDs could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP provided you with a VLAN ID and a priority value, enter the priority value,
which is a number from 0 to 7.
You can enter a priority value only in combination with a VLAN ID. If your ISP did not
provide you with a priority value, leav e the default setting, which depends on the selected
ISP.
If you are configuring both an Internet virtual interface and an IPTV virtual interface, you
must configure the priorities for these virtual interfaces separately. Depending on the
requirements of your ISP, the priorities could be the same for both virtual interfaces or
they could be different for each virtual interface.
If your ISP does not support bridge mode for an IPTV virtual interface, the check box
does not display onscreen.
If you are specifying the settings for the IPTV virtual interface and your ISP inf ormed you
that you must use bridge mode, select the Bridge Mode (bind LAN4 to WAN2) check
box. (If your ISP does not support bridge mode, the check box might not displa y onscreen.)
Some devices, such as an IPTV, cannot function behind the modem router’s Network
Address Translation (NAT) service or firewall. Based on what your ISP requires (some
ISPs support an IPTV virtual interface but do not require bridge mode), you can enable
the bridge between the device and the modem router’ s IPTV virtual interface so that the
device can connect directly to the ISP’s network. In bridge mode, by default, the LAN 4
port on the back panel of the modem router is bound to the IPTV virtual interface.
Internet Service Provider
Login
Password
Select the encapsulation, as indicated by your ISP:
• PPPoA.Your Internet connection uses PPP over ATM.
• PPPoE.Your Internet connection uses PPP over Ethernet.
Enter the login name that you use to log in to your Internet service, as indicated by your
ISP.
This login name is often an email address.
Enter the password that you use to log in to your Internet service, as indicated by your
ISP.
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67
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Service Name (If Required)
(PPPoE only)
Connection Mode
Idle Timeout (In Minutes)
Internet IP Address
Get Dynamically from ISP
Enter the service name that you use to log in to your Internet service, as indicated by
your ISP.
Often, a service name is not required.
Select how the Internet connection functions:
• Always On. Once the Internet connection is established, it remains active.This is
the default setting.
• Dial on Demand. When someone attempts to connect to the Internet, the Internet
connection is established.When the idle time-out period expires, the Internet
connection is terminated.
• Manually Connect.You must connect to the Internet manually (see View, Establish,
or Terminate the PPPoE or PPPoA Internet Connection on page 209).
If you select Dial on Demand from the Connection Mode menu, enter the idle time-out
period in minutes.
The idle time-out specifies how long the modem router keeps the Internet connection
active when no one on the network is using the Internet connection.The default is 5
minutes.To disable the idle time-out, enter 0. (When you disable the idle time-out, the
connection is not terminated automatically.)
Your ISP uses DHCP to assign your IP address.Your ISP automatically assigns these
addresses.
Use Static IP Address
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their domain names.
Get Automatically from ISP
Use These DNS Servers
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default
because it is required in most situations.
Enable
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned
you for static IP address service.The gateway is the ISP router to which your modem
router connects.
Your ISP uses DHCP to assign your DNS servers.Your ISP automatically assigns this
address.
If you know that your ISP does not automatically transmit DNS addresses to the modem
router during login, select this option and enter the IP address of your ISP primary DNS
server. If a secondary DNS server address is available, enter it also.
NAT is enabled.This is the default setting. Leave this setting if no reason to disable NAT
exists.
NAT is disabled.Disable
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68
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
(Continued)
DescriptionField
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of
the network interface card in your computer when your account is first opened.They accept traffic only from the MAC
address of that computer.
This feature allows your modem router to use your computer’s MAC address (also called cloning).
Use the default MAC address.Use Default Address
Use Computer MAC Address
Use This MAC Address
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection
on page 254.
The modem router captures and uses the MAC address of the computer that you are
now using.You must use the one computer that is registered by the ISP.
Enter the MAC address that you want to use. By default, the field displays the MAC
address of the Internet port.
Specify an IPv6 Internet Connection
The modem router supports many different types of IPv6 Internet connections for which you can specify the
settings manually.
IPv6 Internet Connections and IPv6 Addresses
The modem router can support an IPv6 Internet connection through the following connection types:
• Auto Detect. For more information, see Use Auto Detect for an IPv6 Internet Connection on page 70.
• 6to4 tunnel. For more information, see Set Up an IPv6 6to4 Tunnel Internet Connection on page 72.
• Pass-through. For more information, see Set Up an IPv6 Pass Through Internet Connection on page
73.
• Fixed. For more information, see Set Up an IPv6 Fixed Internet Connection on page 74.
• DHCP. For more information, see Set Up an IPv6 DHCP Internet Connection on page 75.
• PPPoE. For more information, see Set Up an IPv6 PPPoE Internet Connection on page 77.
• Auto Config. For more information, see Use Auto Config for an IPv6 Internet Connection on page 78.
• 6rd. For more information, see Set Up an IPv6 6rd Tunnel Connection on page 80.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Which connection type you must use depends on your IPv6 ISP. Follow the directions that your IPv6 ISP
gave you.
• If your ISP did not provide details, use the 6to4 tunnel connection type (see Set Up an IPv6 6to4 Tunnel
Internet Connection on page 72).
• If you are not sure what type of IPv6 connection the modem router uses, use the Auto Detect connection
type, which lets the modem router detect the IPv6 type that is in use (see Use Auto Detect for an IPv6
Internet Connection on page 70).
• If your Internet connection does not use pass-through, a fixed IP address, DHCP, 6rd, or PPPoE but is
IPv6, use the Auto Config connection type, which lets the modem router autoconfigure its IPv6 connection
(see Use Auto Config for an IPv6 Internet Connection on page 78).
When you enable IPv6 and select any connection type other than IPv6 pass-through, the modem router
starts the stateful packet inspection (SPI) firewall function on the WAN interface.The modem router creates
connection records and checks every inbound IPv6 packet. If the inbound packet is not destined to the
modem router itself and the modem router does not expect to receive such a pac ket, or the packet is not in
the connection record, the modem router blocks this packet.This function works in two modes: In secured
mode, the modem router inspects both TCP and UDP packets. In open mode, the modem router inspects
UDP packets only.
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.You
can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.The following
errors invalidate an IPv6 address:
• More than eight groups of hexadecimal quartets
• More than four hexadecimal characters in a quartet
• More than two colons in a row
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
5. From the Internet Connection Type menu, select Auto Detect.
The modem router automatically detects the information in the following fields:
• Connection Type.This field indicates the connection type that is detected.
• Router’s IPv6 Ad dress on WAN.This field shows the IPv6 address that is acquired for the modem
router’s WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which
is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field
displays Not Available.
• Router’s IPv6 Ad dress on LAN.This field shows the IPv6 address that is acquired for the modem
router’s LAN interf ace.The number after the slash (/) is the length of the prefix, which is also indicated
by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not A vailab le.
6. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
7. (Optionally) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the modem router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
8. Click the Apply button.
Your settings are saved.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Set Up an IPv6 6to4 Tunnel Internet Connection
The remote relay router is the device to which y our modem router creates a 6to4 tunnel. Make sure that the
IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The modem router automatically detects the information in the Router’s IPv6 Address on LAN field.This
field shows the IPv6 address that is acquired for the modem router’s LAN interface.The number after
the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
If no address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
• Auto.Your modem router uses any remote relay modem router that is availab le on the Internet.This
is the default setting.
• Static IP Address. Enter the static IPv4 address of the remote relay modem router.Your IPv6 ISP
usually provides this address.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the modem router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Pass Through Internet Connection
In pass-through mode, the modem router works as a Layer 2 Ethernet switch with tw o ports (LAN and W AN
Ethernet ports) for IPv6 packets.The modem router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
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Set Up an IPv6 Fixed Internet Connection
To set up a fixed IPv6 Internet connection:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
5. From the Internet Connection Type menu, select Fixed.
6. Configure the fixed IPv6 addresses for the WAN connection:
• IPv6 Address/Prefix Length.The IPv6 address and prefix length of the modem router’s WAN
interface.
• Default IPv6 Gateway.The IPv6 address of the default IPv6 gateway for the modem router’s WAN
interface.
• Primary DNS Server.The primary DNS server that resolves IPv6 domain name records for the
modem router.
• Secondary DNS Server.The secondary DNS server that resolves IPv6 domain name records for
the modem router.
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If you do not specify the DNS servers, the modem router uses the DNS servers that
Note
are configured for the IPv4 Internet connection on the Internet Setup page. (See
Manually Set Up an ADSL Internet Connection on page 41, Manually Set Up a VDSL
Internet Connection on page 51, or Manually Set Up a Cable Internet Connection on
page 60.)
7. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the modem
router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
9. Click the Apply button.
Your settings are saved.
Set Up an IPv6 DHCP Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
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5. From the Internet Connection Type menu, select DHCP.
The modem router automatically detects the information in the following fields:
• Router’s IPv6 Ad dress on WAN.This field shows the IPv6 address that is acquired for the modem
router’s WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which
is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field
displays Not Available.
• Router’s IPv6 Ad dress on LAN.This field shows the IPv6 address that is acquired for the modem
router’s LAN interf ace.The number after the slash (/) is the length of the prefix, which is also indicated
by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not A vailab le.
6. (Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the modem router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
10. Click the Apply button.
Your settings are saved.
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Set Up an IPv6 PPPoE Internet Connection
To set up a PPPoE IPv6 Internet connection:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
5. From the Internet Connection Type menu, select PPPoE.
The modem router automatically detects the information in the following fields:
• Router’s IPv6 Ad dress on WAN.This field shows the IPv6 address that is acquired for the modem
router’s WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which
is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field
displays Not Available.
• Router’s IPv6 Ad dress on LAN.This field shows the IPv6 address that is acquired for the modem
router’s LAN interf ace.The number after the slash (/) is the length of the prefix, which is also indicated
by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not A vailab le.
6. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main mail account is
JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL)
require that you use your full email address when you log in. If your ISP requires your full email address,
type it in this field.
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7. In the Password field, enter the password for the ISP connection.
8. In the Service Name (If Required) field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
The default setting of the Connection Mode menu is Always On to provide a steady
Note
IPv6 connection.The modem router never terminates the connection. If the connection
is terminated, for example, when the modem is turned off, the modem router attempts
to reestablish the connection immediately after the PPPoE connection becomes
available again.
9. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
10. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
11. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the modem router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
12. Click the Apply button.
Your settings are saved.
Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autoconfiguration:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
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5. From the Internet Connection Type menu, select Auto Config.
The modem router automatically detects the information in the following fields:
• Router’s IPv6 Ad dress on WAN.This field shows the IPv6 address that is acquired for the modem
router’s WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which
is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field
displays Not Available.
• Router’s IPv6 Ad dress on LAN.This field shows the IPv6 address that is acquired for the modem
router’s LAN interf ace.The number after the slash (/) is the length of the prefix, which is also indicated
by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not A vailab le.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the modem router assigns IPv6 addresses to the devices on your home
network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the modem router’s LAN interface.
If you do not specify an ID here, the modem router generates one automatically from its MA C address.
10. Click the Apply button.
Your settings are saved.
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Set Up an IPv6 6rd Tunnel Connection
The 6rd protocol makes it possible to deplo y IPv6 to sites using a service provider’s IPv4 network. 6rd uses
the service provider’s own IPv6 address prefix.This limits the operational domain of 6rd to the service
provider’s network and is under direct control of the service provider.The IPv6 service that is provided is
equivalent to native IPv6.
The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned
for use within the service provider’s netw ork.This mapping allows for automatic determination of IPv4 tunnel
endpoints from IPv6 prefixes, enabling stateless operation of 6rd.
To set up an IPv6 6rd tunnel connection:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The Basic Settings page displays.
5. From the Internet Connection Type menu, select 6rd Tunnel.
The router automatically detects the information in the Router’s IPv6 Address on LAN field.This field
shows the IPv6 address that is acquired for the router’s LAN interface.The number after the slash (/)
is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
6. In the 6rd Configuration section, configure the 6rd settings:
• 6rd Prefix. Enter the IPv6 prefix that your ISP gave you.
• 6rd Prefix Length. Enter the IPv6 prefix length that your ISP gave you.
• 6rd Border Relay Address. Enter the border router’s IPv4 address that your ISP gave you.
• 6rd Address Mask Length. Enter the IPv4 mask length that your ISP gave you.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home netw ork (the
LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button.
Your settings are saved.
Manage the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.
MTU Concepts
When one network device communicates across the Internet with another, the data packets travel through
many devices along the way. If a device in the data path uses a lower maximum transmission unit (MTU)
setting than the other devices, the data packets must be split or “fragmented” to accommodate the device
with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the
value fixes one problem but causes another.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Leave the MTU unchanged unless one of these situations occurs:
• You experience problems connecting to your ISP or other Internet service, and the technical support of
either the ISP or NETGEAR recommends changing the MTU setting.These web-based applications
might require an MTU change:
- A secure website that does not open or displays only part of a web page
- Yahoo email
• You use VPN and experience severe performance problems.
• You used a program to optimize MTU for perf ormance reasons and now you are experiencing connectivity
or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to
experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes
away.The following table describes common MTU sizes and applications.
Table 2. Common MTU sizes
ApplicationMTU
1500
The largest Ethernet packet size.This setting is typical for connections
that do not use PPPoE or VPN and is the def ault value f or NETGEAR
modem routers, adapters, and switches.
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPPoA environments.1458
Used in PPTP environments or with VPN.1436
Change the MTU Size
WARNING:
An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within
websites, secure login pages, or FTP or POP servers. Change the MTU only
if you are sure that it is necessary for your ISP connection.
To change the MTU size:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
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3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 616 to 1500.
The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes or 1492 bytes
for PPPoE connections.
6. Click the Apply button.
Your settings are saved.
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83
Manage the Basic WiFi Netw ork Settings
This chapter describes how you can manage the basic WiFi netw ork settings of the modem router. F or information
about the advanced WiFi settings, see Manage the Advanced WiFi Features on page 220.
The chapter includes the following sections:
• Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 85
• Use WPS to Add a Device to the WiFi Network on page 94
• Manage the Basic WiFi Settings and WiFi Security of the Guest Network on page 96
• Control the WiFi Radios on page 100
For information about setting up an access control list (ACL) and managing WiFi access for enhanced security,
see Allow or Block Access to Your Network on page 104.
4
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
Manage the Basic WiFi Settings and WiFi Security of the Main Network
The modem router comes with preset security.This means that the WiFi network name (SSID), network
key (password), and security option (encryption protocol) are preset in the factory.The preset SSID and
password are uniquely generated for every device to protect and maximize your WiFi security.You can find
the preset SSID and password on the product label (see Bottom Panel Product Label on page 13.
IMPORTANT:
If you change your preset security settings, make a note of the new settings and
store the note in a safe place where you can easily find it.
View or Change the Basic WiFi Settings
You can view or change the basic WiFi settings and WiFi security .The modem router simultaneously supports
the 2.4 GHz band for 802.11b/g/n devices and the 5 GHz band for 802.11a/n/ac devices.
If you change the WiFi settings of the modem router’s main network, use a wired
Tip
connection to avoid being disconnected when the new WiFi settings take effect.
To view or change the basic WiFi settings:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
Manage the Basic WiFi Network Settings
85
4. Select Wireless.
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
5. View or change the basic WiFi settings and security settings.
The following table describes the fields on the Wireless Setup page.
DescriptionField
Region Selection
Region
Wireless Network (2.4GHz b/g/n)
Enable SSID Broadcast
From the menu, select the region in which the modem router operates.
It might not be legal to operate the modem router in a region other than
Note
the regions listed in the menu. If your country or region is not listed,
check with your local government agency.
By default, the modem router broadcasts its SSID so that WiFi stations can detect the
WiFi name (SSID) in their scanned network lists.To turn off the SSID broadcast, clear
the Enable SSID Broadcast check box.Turning off the SSID broadcast provides
additional WiFi security , b ut users must know the SSID to be able to join the WiFi network
of the modem router.
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DescriptionField
Name (SSID)
Channel
Mode
The SSID is the WiFi network name. If you did not change the SSID, the default SSID
displays.The default SSID is also printed on the product label (see Bottom Panel Product
Label on page 13).
If you change the SSID , enter a 32-character (maximum), case-sensitive
Note
name in this field.
From the Channel menu, select Auto for automatic channel selection or select an
individual channel.The default selection is Auto.
In some regions, not all channels are available. Do not change the
Note
channel unless you experience interference (sho wn by lost connections
or slow data transfers). If this situation occurs , experiment with different
channels to see which is the best.
If you use multiple WiFi access points (APs), reduce interference by
Note
selecting different channels for adjacent APs .We recommend a channel
spacing of four channels between adjacent APs (for example, use
Channels 1 and 5, or 6 and 10).
From the Mode menu, select one of the following modes:
• Up to 54 Mbps. Legacy mode.This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n de vices to functioning at up to 54 Mbps.
• Up to 145 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks.This mode allows 802.11n, 802.11g, and 802.11b devices to join the
network but limits 802.11n devices to functioning at up to 145 Mbps.
• Up to 300 Mbps. Performance mode.This mode allows 802.11n, 802.11g, and
802.11b devices to join the network and allows 802.11n devices to function at up to
300 Mbps.This mode is the default mode.
WP A-PSK security supports speeds of up to 54 Mbps. Even if y our
Note
devices are capable of a higher speed, WPA-PSK security limits
their speed to 54 Mbps.
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(Continued)
DescriptionField
Security Options
This information applies to the 2.4 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi
network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the network.We
recommend that you do not use an open WiFi network.
• WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK.The WEP option displays only if you select Up to 54 Mbps from
the Mode menu. For information about configuring WEP, see Configure WEP Legacy WiFi Security on page
92.
• WPA2-PSK [AES].This option is the default setting.This type of security enables WiFi devices that support
WPA2 to join the modem router’s 2.4 GHz WiFi network. If you did not change the passphrase, the default
passphrase displays.The default passphrase is printed on the product label (see Bottom Panel Product Label
on page 13).WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and
support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES]
security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the
modem router’s WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES].This type of security enables WiFi devices that support either WPA
or WPA2 to join the modem router’s 2.4 GHz WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters .To join the modem
router’s WiFi network, a user must enter this passphrase.
• WPA/WPA2 Enterprise.This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WP A2 Enterprise, see Configure WPA/WP A2 Enterprise WiFi Security
on page 91.
Wireless Network (5GHz a/n/ac)
Enable SSID Broadcast
Enable Video Network
Name (SSID)
By default, the modem router broadcasts its SSID so that WiFi stations can detect the
WiFi name (SSID) in their scanned network lists.To turn off the SSID broadcast, clear
the Enable SSID Broadcast check box.Turning off the SSID broadcast provides
additional WiFi security , b ut users must know the SSID to be able to join the WiFi network
of the modem router.
If you want to stream high-definition video, select this check box.When this option is
selected, the modem router uses video reliability algorithms to reduce jitter and packet
loss during video presentations. If y ou do not stream videos, leav e this check box cleared.
The SSID is the WiFi network name. If you did not change the SSID, the default SSID
displays.The default SSID is also printed on the product label (see Bottom Panel Product
Label on page 13).
Note
Manage the Basic WiFi Network Settings
If you change the SSID , enter a 32-character (maximum), case-sensitive
name in this field.
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
DescriptionField
Channel
Mode
From the Channel menu, select an individual channel.The default channel depends on
your selection from the Region menu.
In some regions, not all channels are available. Do not change the
Note
channel unless you experience interference (sho wn by lost connections
or slow data transfers). If this situation occurs , experiment with different
channels to see which is the best.
If you use multiple WiFi access points (APs), reduce interference by
Note
selecting different channels for adjacent APs .We recommend a channel
spacing of four channels between adjacent APs.
From the Mode menu, select one of the following modes:
• Up to 173 Mbps. Legacy mode.This mode allows 802.11ac, 802.11n, and 802.11a
devices to join the network but limits 802.11ac and 802.11n devices to functioning
at up to 173 Mbps.
• Up to 400 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks.This mode allows 802.11ac, 802.11n, and 802.11a devices to join
the network but limits 802.11ac devices to functioning at up to 400 Mbps.
• Up to 867 Mbps. Performance mode.This mode allows 802.11ac, 802.11n, and
802.11a devices to join the network and allows 802.11ac devices to function at up
to 867 Mbps.This mode is the default mode.
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89
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
(Continued)
DescriptionField
Security Options
This information applies to the 5 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi
network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the network.We
recommend that you do not use an open WiFi network.
• WPA2-PSK [AES].This option is the default setting.This type of security enables WiFi devices that support
WPA2 to join the modem router’s 5 GHz WiFi network. If you did not change the passphrase, the default
passphrase displays.The default passphrase is printed on the product label (see Bottom Panel Product Label
on page 13).WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and
support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES]
security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the
modem router’s WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES].This type of security enables WiFi devices that support either WPA
or WPA2 to join the modem router’s 5 GHz WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters .To join the modem
router’s WiFi network, a user must enter this passphrase.
• WPA/WPA2 Enterprise.This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WP A2 Enterprise, see Configure WPA/WP A2 Enterprise WiFi Security
on page 91.
6. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are disconnected from the
network.
7. Make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
• If your WiFi-enab led computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi netw ork that the modem router
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.
• If your WiFi-enabled computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled
computer or mobile device to match the current settings for your network.
• Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 210.) If it does, it is connected to the network.
• Are you using the correct network name (SSID) and password?
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Configure WPA/WPA2 Enterprise WiFi Security
Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for centralized
Authentication, Authorization, and Accounting (AAA) management.To enable the modem router to provide
WPA/WPA2 enterprise WiFi security, the WiFi network that the modem router provides must be able to
access a RADIUS server.
If you want to change the WiFi settings of the modem router’s main network, use a wired
Tip
connection to avoid being disconnected when the new WiFi settings take effect.
To configure WPA/WPA2 enterprise security:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
If you are configuring a guest network, select Guest Network instead.The Guest
Note
Network Settings page displays.
5. In the Security Options section below either the Wireless Network (2.4GHz b/g/n) section or the Wireless
Network (5GHz a/n/ac) section, select the WPA/WPA2 Enterprise radio button.
6. In the WPA/WPA2 Enterprise section, enter the settings as described in the following table.
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DescriptionField
Encryption Mode
Group Key Update Interval
RADIUS server IP Address
RADIUS server Port
RADIUS server Shared Secret
7. Click the Apply button.
Your settings are saved.
From the Encryption Mode menu, select the enterprise mode:
• WPA [TKIP] +WPA2 [AES].This type of security enables WiFi devices
that support either WPA or WPA2 to join the modem router’s WiFi
network.This is the default mode.
• WPA2 [AES].WPA2 provides a secure connection but some older WiFi
devices do not detect WPA2 and support only WPA. If your network
includes such older devices, select WPA [TKIP] + WPA2 [AES] security.
Enter the interval in seconds after which the RADIUS group key is updated.
The default interval is 3600 seconds.
Enter the IPv4 address of the RADIUS server to which the WiFi network can
connect.
Enter the number of the port on the modem router that is used to access the
RADIUS server for authentication.The default port number is 1812.
Enter the shared secret (RADIUS password) that is used between the modem
router and the RADIUS server during authentication of a WiFi user.
8. Make sure that you can reconnect over WiFi to the network with its new security settings.
If you cannot connect over WiFi, check the following:
• If your WiFi-enab led computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi netw ork that the modem router
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.
• If your WiFi-enabled computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled
computer or mobile device to match the current settings for your network.
• Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 210.) If it does, it is connected to the network.
• Are you using the correct network name (SSID) and password?
Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK.WEP limits the WiFi transmission speed to 54 Mbps (the modem
router is capable of speeds of up 300 Mbps in the 2.4 GHz band).
If you want to change the WiFi settings of the modem router’s main network, use a wired
Tip
connection to avoid being disconnected when the new WiFi settings take effect.
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To configure WEP security:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. From the Mode menu, select Up to 54 Mbps.
The page adjusts to display the WEP radio button.
6. In the Security Options section, select the WEP radio button.
7. From the Authentication Type menu, select one of the following types:
• Automatic. Clients can use either Open System or Shared Key authentication.
• Shared Key. Clients can use only Shared Key authentication.
8. From the Encryption Strength menu, select the encryption key size:
• 64-bit. Standard WEP encryption, using 40/64-bit encryption.
• 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides higher
encryption security.
9. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button.
Only one key can be the active key. To join the modem router’s WiFi network, a user must enter the
key value for the key that you specified as the active key.
10. Enter a value for the key:
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• For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, A–F).The key values are not
case-sensitive.
• For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F).The key values are
not case-sensitive.
To join the modem router’s WiFi network, a user must enter the k ey value for the key that you specified
as the active key.
11. Click the Apply button.
Your settings are saved.
12. Make sure that you can reconnect over WiFi to the network with its new security settings.
If you cannot connect over WiFi, check the following:
• If your WiFi-enab led computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi netw ork that the modem router
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.
• If your WiFi-enabled computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled
computer or mobile device to match the current settings for your network.
• Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 210.) If it does, it is connected to the network.
• Are you using the correct WiFi network name (SSID) and password?
Use WPS to Add a Device to the WiFi Network
WPS (Wi-Fi Protected Setup) lets you connect a WiFi-enabled computer or mobile device to the modem
router’s network without entering the WiFi network passphrase or key. Instead, you use a WPS button or
enter a PIN to connect.
If you use the push button method, the computer or de vice that you are trying to connect must provide either
a physical button or a software button. If you use the PIN method, you must know the PIN of the computer
or device that you are trying to connect.
WPS supports WPA and WPA2 WiFi security. If your modem router network is open (no WiFi security is
set, which is not the default setting for the modem router), connecting with WPS automatically sets WPA +
WPA2 WiFi security on the modem router network and generates a random passphrase.You can view this
passphrase (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 85).
Use WPS With the Push Button Method
For you to use the push button method to connect a WiFi device to the modem router’s WiFi network, the
WiFi device that you are trying to connect must provide either a physical button or a software button.You
can use the physical button and software button to let a WiFi device join only the main WiFi network, not
the guest WiFi network.
To let a WiFi device join the modem router’s main WiFi network using WPS with the push
button method:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
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A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
By default, the Push Button (recommended) radio button is selected.
6.
Either click the button onscreen or press the WPS button on the right side panel of the modem router .
For two minutes, the modem router attempts to find the WiFi device (that is, the client) that you want to
join the modem router’s main WiFi network.
During this time, the WPS LED on the WPS button router blinks white.
7. Within two minutes, go to the WiFi device and press its WPS button to join the modem router’s main
WiFi network without entering a password.
After the modem router establishes a WPS connection, the WPS LED on the WPS button lights solid
white and the Add WPS Client page displays a confirmation message.
8. To verify that the WiFi device is connected to the modem router’s main WiFi network, select BASIC >
Attached Devices.
The WiFi device displays onscreen.
Use WPS With the PIN Method
To use the PIN method to connect a WiFi device to the modem router’s WiFi network, you must know the
PIN of the WiFi device that you are trying to connect.
To let a WiFi device join the modem router’s WiFi network using WPS with the PIN method:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
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The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
The Add WPS Client page adjusts.
The Push Button (recommended) radio button is selected by default.
6. Select the PIN Number radio button.
7. In the Enter Clients’ PIN field, enter the PIN number of the WiFi device.
8. Click the Next button.
For four minutes, the modem router attempts to find the WiFi device (that is, the client) that you want
to join the modem router’s main WiFi network.
During this time, the WPS LED on the WPS button blinks white.
9. Within four minutes, go to the WiFi de vice and use its WPS software to join the network without entering
a password.
After the modem router establishes a WPS connection, the WPS LED on the WPS button lights solid
white and the Add WPS Client page displays a confirmation message.
10. To verify that the WiFi device is connected to the modem router’s main WiFi network, select BASIC >
Attached Devices.
The WiFi device displays onscreen.
Manage the Basic WiFi Settings and WiFi Security of the Guest Network
A guest network allows visitors to use the Internet without using your WiFi security ke y. By default, the guest
WiFi network is disabled.You can enable and configure the guest WiFi network for each WiFi band.The
modem router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and
the 5 GHz band for 802.11ac, 802.11n, and 802.11a devices.
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For e xample,
if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band, the guest
WiFi network also functions in the Up to 54 Mbps mode in the 2.4 GHz band. F or information about configuring
the WiFi mode, see View or Change the Basic WiFi Settings on page 85.
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The modem router provides two default guest networks with the following names (SSIDs):
• 2.4 GHz band. NETGEAR-Guest
• 5 GHz band. NETGEAR-5G-Guest
By default, these networks are configured as open networks without security but are disabled.You can
enable one or both networks.You can also change the SSIDs for these networks.
To set up a guest network:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
5. Enable the guest network and configure its WiFi settings as described in the following table.
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DescriptionField
Wireless Network (2.4GHz b/g/n)
Enable Guest Network
Enable SSID Broadcast
Allow guests to see each
other and access my
local network
Guest Wireless Network
Name (SSID)
Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz band of
the guest WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz band
of the guest WiFi network.This is the default setting for the guest WiFi network.
• WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK.The WEP option displays only if you configure the WiFi mode for
the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see View or Change the Basic WiFi Settings
on page 85). For information about configuring WEP, see Configure WEP Legacy WiFi Security on page 92.
• WPA2-PSK [AES].WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11n devices to connect to the
2.4 GHz band of the guest WiFi network at the fastest speed. If your network includes older devices that do
not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the 2.4 GHz
band of the guest WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES].This type of security enables WiFi devices that support either WPA
or WPA2 to join the 2.4 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the
2.4 GHz band of the guest WiFi network, a user must enter this passphrase.
• WPA/WPA2 Enterprise.This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WP A2 Enterprise, see Configure WPA/WP A2 Enterprise WiFi Security
on page 91.
By default, the guest WiFi network is disabled.To enable the guest WiFi network for the
2.4 GHz WiFi band, select the Enable Guest Network check box.
By default, the modem router broadcasts its SSID of the 2.4 GHz WiFi band so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists.To turn off the
SSID broadcast for the 2.4 GHz WiFi band for the guest WiFi network, clear the Enable
SSID Broadcast check box.
By default, WiFi clients that are connected to the 2.4 GHz WiFi band of the guest WiFi
network cannot access WiFi devices or Ethernet devices that are connected to the main
WiFi network.To allow access to the main WiFi network, select the Allow guests to
see each other and access my local network check box.
The SSID is the 2.4 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR-Guest.
To change the SSID in the 2.4 GHz WiFi band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.
Passphrase
The passphrase that provides users access to the guest WiFi network in the 2.4 GHZ
band.The passphrase is also referred to as the password or key.
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(Continued)
DescriptionField
Wireless Network (5GHz a/n/ac)
Enable Guest Network
Enable SSID Broadcast
Allow guests to see each
other and access my
local network
Guest Wireless Network
Name (SSID)
Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 5 GHz band of
the guest WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the 5 GHz band
of the guest WiFi network.This is the default setting for the guest WiFi network.
• WPA2-PSK [AES].WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11ac and 802.11n devices to
connect to the 5 GHz band of the guest WiFi network at the fastest speed. If your network includes older
devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the 5 GHz band
of the guest WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES].This type of security enables WiFi devices that support either WPA
or WPA2 to join the 5 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters.To join the
5 GHz band of the guest WiFi network, a user must enter this passphrase.
By default, the guest WiFi network is disabled.To enable the guest WiFi network for the
5 GHz WiFi band, select the Enable Guest Network check box.
By default, the modem router broadcasts its SSID of the 5 GHz WiFi band so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists.To turn off the
SSID broadcast for the 5 GHz WiFi band for the guest WiFi network, clear the Enable
SSID Broadcast check box.
By default, WiFi clients that are connected to the 5 GHz WiFi band of the guest WiFi
network cannot access WiFi devices or Ethernet devices that are connected to the main
WiFi network.To allow access to the main WiFi network, select the Allow guests to
see each other and access my local network check box.
The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR-5G-Guest.To change the SSID in the 5 GHz WiFi
band for the guest WiFi netw ork, enter a 32-character (maximum), case-sensitive name
in this field.
Passphrase
The passphrase that provides users access to the guest WiFi netw ork in the 5 GHZ band.
The passphrase is also referred to as the password or key.
6. Click the Apply button.
Your settings are saved.
7. Make sure that you can reconnect over WiFi to the guest network.
If you cannot connect over WiFi, check the following:
• If your WiFi-enab led computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi netw ork that the modem router
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AC1200 WiFi VDSL/ADSL Modem Router Model D6220
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.
• Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 210.) If it does, it is connected to the network.
• Are you using the correct network name (SSID) and password?
Control the WiFi Radios
The modem router provides internal WiFi radios that broadcast signals in the 2.4 GHz and 5 GHz ranges.
By default, they are on so that you can connect over WiFi to the modem router.When the WiFi radios are
off, you can still use an Ethernet cable for a LAN connection to the modem router.
You can turn the WiFi radios on and off with the WiFi On/Off button on the modem router, or you can log
in to the modem router and enable or disable the WiFi radios through the modem router web pages. If you
are close to the modem router, it might be easier to press the WiFi On/Off button. If you are away from the
modem router or already logged in, it might be easier to enable or disable the radios through the modem
router web pages.You can also turn the WiFi radios off and on based on a schedule. (See Set Up a WiFi
Schedule on page 221.)
Use the WiFi On/Off Button
To turn the WiFi radios off and on with the WiFi On/Off button:
Press the WiFi On/Off button on the top panel of the modem router for two seconds.
If you turned off the WiFi radios, the WiFi LED, the WiFi LED on the WiFi On/Off button, and the WPS
LED on the WPS button turn off. If you turned on the WiFi radios, the WiFi LED lights solid green and
the WiFi LED on the WiFi On/Off button and the WPS LED on the WPS button light solid white.
If you want to disable the WiFi radio or radios of the modem router, use a wired connection
Tip
to avoid being disconnected when WiFi radio or radios turn off.
Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios , y ou cannot log in to the modem router to turn
them back on.You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back
on.
To enable or disable the WiFi radios:
1. Launch a web browser from a WiFi-enab led computer or mobile device that is connected to the netw ork.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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