350 E. Plumeria DriveSeptember 2018
San Jose, CA 95134, USA202-11901-01
AC1750 WiFi Cable Modem Router
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support to register your product, get help, access
the latest downloads and user manuals, and join our community. We recommend that
you use only official NETGEAR support resources.
Contact your Internet service provider for technical support.
• Connect Your Cable Modem Router to a Router After Installation and Activation
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
7
AC1750 WiFi Cable Modem Router
Unpack Your Cable Modem Router
Your package contains the following items.
Figure 1. Package contents
1. AC1750 WiFi Cable Modem Router (Model C6300v2)
2. Ethernet cable
3. Power adapter
User Manual8Hardware Setup
AC1750 WiFi Cable Modem Router
Front Panel LEDs and Buttons
You can use the LEDs to verify status and connections.
The following buttons are located on the front of the cable modem router:
Table 1. Front panel buttons
DescriptionButton
WPS
This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS
LED blinks during this process and then lights solid.
•
Solid green. Your cable modem router connected to a WPS-enabled device.
•
Blinking green. Your cable modem router is attempting to connect to a WPS-enabled device.
•
Off. A WPS connection is not in progress.
User Manual9Hardware Setup
AC1750 WiFi Cable Modem Router
Table 1. Front panel buttons (Continued)
DescriptionButton
WiFiPressing this button for two seconds turns the WiFi radios in the cable modem router on and off.
•
Solid green. The WiFi radios are on.
•
Off. The WiFi radios are off. You cannot use WiFi to connect to the cable modem router..
The following table lists and describes each LED on the front panel of the cable modem
router.
Table 2. LED descriptions
DescriptionLED
Power
Downstream
Upstream
Online
•
Solid green. Power is supplied to the cable modem router.
•
Off. No power is supplied to the cable modem router.
•
Solid red. Thermal cutoff mode. Power off the cable modem router, let it cool, and move it away
from heat sources (such as a TV, DVD player, or speakers).
•
Solid amber. One downstream channel is locked.
•
Solid green. Two or more downstream channels are locked.
•
Blinking green. The cable modem router is scanning for a downstream channel.
•
Off. No downstream channel is locked.
•
Solid amber. One upstream channel is locked.
•
Solid green. Two or more upstream channels are locked.
•
Blinking green. The cable modem router is scanning for an upstream channel.
•
Off. No upstream channel is locked.
•
Solid green. The cable modem router is online.
•
Blinking green. The cable modem router is synchronizing with the cable provider’s cable modem
termination system (CMTS).
•
Slow blinking amber and green. The cable modem router reached the traffic meter limit.
•
Off. The cable modem router is offline.
User Manual10Hardware Setup
AC1750 WiFi Cable Modem Router
Table 2. LED descriptions (Continued)
DescriptionLED
2.4 GHz
radio
5 GHz radio
Ethernet
USB
•
Solid green. The 2.4 GHz WiFi radio is operating.
•
Blinking green. The router is sending or receiving WiFi traffic.
•
Off. The 2.4 GHz WiFi radio is off.
•
Solid green. The 5 GHz WiFi radio is operating.
•
Blinking green. The router is sending or receiving WiFi traffic.
•
Off. The 5 GHz WiFi radio is off.
•
Solid green. A powered-on device is connected to the Ethernet port.
•
Blinking green. The port is sending or receiving traffic.
•
Off. No device is connected to this Ethernet port.
•
Solid green. A USB device is connected and is ready.
•
Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and
it is now safe to remove the attached USB device.
User Manual11Hardware Setup
AC1750 WiFi Cable Modem Router
Rear Panel
The connections and button on the rear panel are shown in the following figure.
Figure 2. Cable modem router rear panel
Viewed from left to right, the back panel contains the following components:
•
USB port. Use the USB port to connect a USB storage device to the cable modem
router.
•
Ethernet ports 1–4. Four Gigabit Ethernet RJ-45 LAN ports to connect the cable
modem router to LAN devices.
•
Reset button. Pressing the Reset button resets the cable modem router. If the Reset
button is pressed for at least seven seconds and the Power LED blinks green, the
cable modem router returns to its factory settings.
•
Coaxial cable connector. Use a coaxial cable to connect the coaxial cable connector
to a cable wall outlet.
User Manual12Hardware Setup
AC1750 WiFi Cable Modem Router
•
DC power connector. Connect the power adapter that came in the product package
to the DC power connector.
•
Power On/Off button. Press the Power On/Off button to provide power to the
cable modem router.
Label
The cable modem router label shows the login information, MAC address, and serial
number.
Figure 3. Cable modem router label
System Requirements
You need the following to install your modem router:
Compatible operating system:
•
-Windows® 7
-Windows 8
-Windows 10
-Windows Vista®
-Windows XP®
-Windows 2000
-Mac OS®
-UNIX®
-Linux®
Compatible web browser:
•
-
Microsoft® Internet Explorer® 5.0 or higher
-
Firefox® 2.0 or higher
User Manual13Hardware Setup
AC1750 WiFi Cable Modem Router
-
Safari® 1.4 or higher
-Google Chrome™ 11.0 or higher
Cable broadband Internet service
•
Position Your Cable Modem Router
The cable modem router lets you access your network anywhere within the operating
range of your WiFi network. However, the operating distance or range of your WiFi
connection can vary significantly depending on the physical placement of your cable
modem router. For example, the thickness and number of walls the WiFi signal passes
through can limit the range.
Additionally, other WiFi access points in and around your home might affect your cable
modem router’s signal. WiFi access points are routers, repeaters, WiFi range extenders,
and any other device that emits a WiFi signal for network access.
Position your cable modem router according to the following guidelines:
Place your cable modem router near the center of the area where your computers
•
and other devices operate, and within line of sight to your WiFi devices.
Make sure that the cable modem router is within reach of an AC power outlet and
•
near Ethernet cables for wired computers.
Place the cable modem router in an elevated location, minimizing the number walls
•
and ceilings between the cable modem router and your other devices.
Place the cable modem router away from electrical devices such as these:
•
-
Ceiling fans
-Home security systems
-Microwaves
-Computers
-
Base of a cordless phone
-2.4 GHz cordless phone
Place the cable modem router away from large metal surfaces, large glass surfaces,
•
and insulated walls, and items such as these:
-Solid metal doors
-Aluminum studs
-Fish tanks
User Manual14Hardware Setup
AC1750 WiFi Cable Modem Router
-Mirrors
-Brick
-Concrete
Install and Activate Your Cable Modem
Router
The cable modem router provides a connection between your cable Internet provider’s
network and your computer, router, or WiFi router.
Set Up the Hardware
During the installation and activation, you must connect the cable modem router directly
to a computer. After installation and activation, you can connect the cable modem router
to a router.
Figure 4. Connect the cable modem router directly to a computer
Note: Before you connect your cable modem router and contact your cable Internet
provider, collect your cable account number, account phone number, and login
information (your email address or user name and password).
User Manual15Hardware Setup
AC1750 WiFi Cable Modem Router
To set up your cable modem router:
1.
Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home, unplug the
modem and plug the new cable modem router into the same outlet.
Note: Xfinity recommends connecting your cable modem router directly to a cable
wall outlet.
2. Connect a coaxial cable.
Use a coaxial cable to connect the coaxial cable connector on the cable modem
router to the cable wall outlet.
3. Connect the power adapter.
Connect the power adapter to the cable modem router and plug the power adapter
into an electrical outlet.
The startup procedure takes about one minute. When it is complete, the Power LED
lights solid green.
If the Power LED does not light, make sure that the Power On/Off button is in the
On position.
4.
Wait for the cable modem router to come online.
This process might take up to three minutes.
Note: When the Online LED lights, your cable modem router is still not connected
to the Internet. You must activate your cable modem router with your ISP.
5. Connect a computer or mobile device to the cable modem router with a WiFi or
wired connection:
WiFi. Use the WiFi network name and password on the cable modem router
•
label.
Wired. Use an Ethernet cable to connect a computer to an Ethernet port on the
•
cable modem router.
6. Launch a web browser and set up your cable modem router.
You are automatically redirected to the cable modem router web interface. If you’re
not redirected, enter http://routerlogin.net or http://192.168.0.1 in the address
field of the web browser.
Follow the prompts to set up your cable modem router.
User Manual16Hardware Setup
AC1750 WiFi Cable Modem Router
7.
Make sure that you can log in to the cable modem router web interface after the
setup.
In a new web browser window, enter http://routerlogin.net or http://192.168.0.1
and then enter the cable modem router admin user name and password.
If the BASIC Home page displays, you are ready to activate your Internet service.
8. Activate your Internet service.
Even though an Internet connection is established, Internet service is available only
after you set it up with your cable Internet provider. For information about how to
activate your Internet service, see Activate Your Internet Service on page 17.
Activate Your Internet Service
Before you activate your Internet service, gather the following information:
Your cable Internet provider account information
•
Cable modem router model number, which is C6300v2
•
Cable modem router serial number, which is on the cable modem router label
•
Cable modem router MAC address, which is on the cable modem router label
•
Figure 5. Cable modem router label example
The following is contact information for cable Internet providers that support your cable
modem router.
Table 3. Cable Internet provider contact information
Note: Your cable Internet provider’s contact information might change. You can find
the contact information in your monthly Internet service billing statement.
To activate your Internet service:
1.
Visit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
2.
If you are unable to activate your Internet service using the instructions on your cable
Internet provider’s website, call your cable Internet provider for support.
3. To determine the accurate Internet speed, visit your cable Internet provider's speed
test website and perform a speed test. .
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable
Internet provider and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
Connect Your Cable Modem Router to a
Router After Installation and Activation
During the installation and activation, you must connect the cable modem router directly
to a computer. After installation and activation, you can connect the cable modem router
to a router.
User Manual18Hardware Setup
AC1750 WiFi Cable Modem Router
If you want to connect your cable modem router to a router, you must disable router
mode on the cable modem router. Disable router mode so that your cable modem
router avoids conflicting with the other router on the network.
To disable router mode on your cable modem router:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
7. Follow the instructions that came with your router or gateway to connect your cable
modem router to a router.
User Manual19Hardware Setup
2
Connect to the Network and Access
the Cable Modem Router
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Log In to the Cable Modem Router
20
AC1750 WiFi Cable Modem Router
Connect to the Network
You can connect to the cable modem router’s network through a wired or WiFi
connection. If you set up your computer to use a static IP address, change the settings
so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the cable modem router using an Ethernet cable
and join the cable modem router’s local area network (LAN).
To connect your computer to the cable modem router with an Ethernet cable:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Find and Select the Cable Modem Router WiFi Network
To find and select the WiFi network:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2.
On your computer or mobile device, find and select the WiFi network.
The WiFi network name is on the cable modem router label.
3. Join the WiFi network and enter the WiFi password.
The password is on the cable modem router label.
Your computer or mobile device connects to the WiFi network.
Use WPS to Connect to the Cable Modem Router WiFi
Network
You can connect a WPS-enabled device to the cable modem router’s WiFi network with
Wi-Fi Protected Setup (WPS).
To use WPS to connect to the WiFi network:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your WPS-enabled device.
User Manual21Connect to the Network and
Access the Cable Modem Router
AC1750 WiFi Cable Modem Router
3.
Press the WPS button on the cable modem router.
4.
Within two minutes, on your WPS-enabled device, press its WPS button or follow
its instructions for WPS connections.
Your WPS-enabled device connects to the WiFi network.
Types of Logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Types of logins:
WiFi network key or password. Your cable modem router is preset with a unique
•
WiFi network name (SSID) and password for WiFi access. This information is on the
cable modem router label.
Note: Your cable modem router broadcasts dual-band 2.4 GHz and 5 GHz WiFi
signals. The label shows the SSID for the 2.4 GHz signal. For information about 5
GHz WiFi settings, see Specify Basic WiFi Settings on page 65.
Modem router login. This logs you in to the cable modem router web pages as
•
admin from an Internet browser.
Log In to the Cable Modem Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the cable modem router to view or change its settings.
The first time you access the cable modem router, the cable modem router automatically
checks to see if it can connect to your Internet service.
To log in to the cable modem router:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Type http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
User Manual22Connect to the Network and
Access the Cable Modem Router
AC1750 WiFi Cable Modem Router
Note: The first time that you log in to the cable modem router, you are prompted
to set the admin password and set up security questions. You must enter these
settings before you can access the Internet.
The BASIC Home page displays the status of the Internet connection.
Access the Cable Modem Router
User Manual23Connect to the Network and
3
Specify Your Internet Settings
Usually, the quickest way to set up the cable modem router to use your Internet
connection is to allow the cable modem router to detect the Internet connection when
you first access the cable modem router with an Internet browser. You can also customize
or specify your Internet settings.
This chapter contains the following sections:
• Specify the Cable Connection Starting Frequency
• View Modem Router Initialization
• Manually Set Up the Internet Connection
24
AC1750 WiFi Cable Modem Router
Specify the Cable Connection Starting
Frequency
The starting frequency is automatically generated. For most Internet connections, you
do not need to specify this information. If you must enter a starting frequency, contact
your Internet provider.
To change the starting frequency:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select Cable Connection.
The Cable Connection page displays the status of all downstream and upstream
channels.
5.
In the Starting Frequency field, enter a frequency.
6.
Click the Apply button.
Your settings are saved.
View Modem Router Initialization
You can track the initialization procedure of the cable modem router and get details
about the downstream and upstream cable channel. The time is displayed after the
cable modem router is initialized.
The cable modem router automatically goes through the following steps in the
provisioning process:
1. Scans and locks the downstream frequency and then ranges the upstream channels.
2. Obtains a WAN address for the cable modem router.
3. Connects to the Internet.
User Manual25Specify Your Internet Settings
AC1750 WiFi Cable Modem Router
To view the status of the cable modem router initialization:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select Cable Connection.
The Cable Connection page displays.
The Startup Procedure section displays the initialization progress. The page also
displays the status of all downstream and upstream channels. (You must scroll down
to view all the channels.) The number of downstream and upstream channels that
are locked depends on the number of channels that your Internet provider uses.
Manually Set Up the Internet Connection
In most situations, you do not need to change these settings. We recommend that you
use the default settings for DHCP because most cable Internet services provide the IP
address through DHCP.
To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Setup > Internet.
The Internet Setup page displays.
User Manual26Specify Your Internet Settings
AC1750 WiFi Cable Modem Router
5.
If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.
6.
If your Internet connection requires a domain name, type it in the Domain Name (IfRequired) field.
For the other sections in this page, the default settings usually work, but you can
change them.
7. Select an Internet IP Address radio button:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
•
ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
•
address that your ISP assigned. The gateway is the ISP cable modem router to
which your cable modem router connects.
8. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
•
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
•
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9.
Click the Apply button.
Your settings are saved.
User Manual27Specify Your Internet Settings
4
Control Access to the Internet
The cable modem router comes with a built-in firewall that helps protect your home
network from unwanted intrusions from the Internet.
This chapter includes the following sections:
• Set Up Parental Controls
• Block Access to Your Network
• Use Keywords to Block Internet Sites
• Block Services From the Internet
• Schedule When to Block Internet Sites and Services
• Avoid Blocking on a Trusted Computer
• Set Up Security Event Email Notifications
28
AC1750 WiFi Cable Modem Router
Set Up Parental Controls
To set up Parental Controls, you must download the NETGEAR genie app on your mobile
device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie.
After you set up and enable Parental Controls, you can change the web filtering level
for each device on the network through the network map page on the genie app.
To set up Parental Controls:
1. Connect your mobile device to your cable modem router’s WiFi network.
2. Launch the app store on your mobile device and download the NETGEAR genie
app.
3. Launch the NETGEAR genie app.
The dashboard displays.
4.
Tap Parental Controls.
The Parental Controls page displays.
5.
To log in to your OpenDNS account, tap the LOGIN button, enter your OpenDNS
user name, and tap the LOGIN button.
Parental Controls is automatically enabled.
6.
To create an OpenDNS account, tap CREATE ACCOUNT, fill in the fields, tap the
SIGN UP button.
Your account is created and Parental Controls is automatically enabled.
For more information about how to setup Parental Controls using the NETGEAR
genie app, see the genie Mobile App User Manual, which is available at
downloadcenter.netgear.com/.
Block Access to Your Network
You can use access control to block access to your network.
To set up access control:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
User Manual29Control Access to the Internet
AC1750 WiFi Cable Modem Router
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Security > Access Control.
The Access Control page displays.
5.
Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the
Allow and Block buttons. When this check box is cleared, all devices are allowed to
connect, even if the device is in the blocked list.
6. Select an access rule:
Allow all new devices to connect. With this setting, if you buy a new device, it
•
can access your network. You don’t need to enter its MAC address on this page.
We recommend that you leave this radio button selected.
Block all new devices from connecting. With this setting, if you buy a new
•
device, before it can access your network, you must enter its MAC address for
an Ethernet connection and its MAC address for a WiFi connection in the allowed
list.
The access rule does not affect previously blocked or allowed devices. It applies
only to devices joining your network in the future after you apply these settings.
7. To allow the computer or device you’re currently using to continue to access the
network, select the check box next to your computer or device, and click the Allow
button.
8.
Click the Apply button.
Your settings are saved.
Use Keywords to Block Internet Sites
You can use keywords to block certain Internet sites from your network. You can use
blocking all the time or based on a schedule.
To block Internet sites:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2.
Enter http://routerlogin.net or http://192.168.0.1.
A login window opens.
User Manual30Control Access to the Internet
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