Netgear C6300-100NAS User manual

AC1750 WiFi Cable Modem Router

Model C6300 User Manual
November 2015
202-11238-02
350 East Plumeria Drive
San Jose, CA 95134
USA
AC1750 WiFi Cable Modem Router
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Contents

Chapter 1 Hardware and Internet Setup
Chapter 2 Connect to the Network and Access the Modem Router
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Retrieve and Display the Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Cable Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cable the Modem Router in a Simple Network . . . . . . . . . . . . . . . . . . . . . . . . 11
Cable Your Modem Router to a Router or Gateway . . . . . . . . . . . . . . . . . . . . 12
Activate Your Internet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Activate Your Internet Service with Comcast XFINITY . . . . . . . . . . . . . . . . . . . . 15
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 3 Specify Initial Settings
Specify the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 20
View Modem Router Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specify the Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specify IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 4 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Set Up Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manage Network Access Control Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . . . . . . . 33
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up Security Event Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 5 Share a USB Drive Attached to the Modem Router
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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AC1750 WiFi Cable Modem Router
Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Control Access to the USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
View or Change Network Folders on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . 42
Add a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Edit a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 6 Specify Network Settings
View or Change the WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Specify the IP Addresses That the Modem Router Assigns . . . . . . . . . . . . . . . . 54
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Set Up a WiFi Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Improve Network Connections With Universal Plug and Play . . . . . . . . . . . . . . 65
Chapter 7 Manage Your Network
View Modem Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
View Cable Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
View Internet Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
View Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reboot the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Change the Router Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View Logs of Modem Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Manage the Modem Router Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Set up Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
View Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Run the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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AC1750 WiFi Cable Modem Router
Run the Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
View Wireless Access Points in Your Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
View or Change the Modem Router Wireless Channel . . . . . . . . . . . . . . . . . . . . 82
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 8 Specify Internet Port Settings
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . . 90
How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . . 90
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Specify When to Use Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . . 94
Chapter 9 Troubleshooting
Use LEDs to Troubleshoot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Troubleshoot the Cable Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . . . . . . . 97
Use Ping to Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . 98
Use Ping to Test the Path From a Windows Computer to a Remote Device. 98
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
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1. Hardware and Internet Setup

This chapter covers the following topics:
Unpack Your Modem Router
Front Panel
Rear Panel
Position Your Modem Router
Retrieve and Display the Product Label
Cable Your Modem Router
Activate Your Internet Service
Activate Your Internet Service with Comcast XFINITY
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
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AC1750 WiFi Cable Modem Router

Unpack Your Modem Router

Your package contains the following items.
Ethernet cable
Modem router
Figure 1. Package contents
Power adapter

Front Panel

The modem router status LEDs and buttons are located on the front.
WPS button / LED
WiFi On/Off button
Power LED Downstream LED Upstream LED Internet LED
2.4 GHz LED 5 GHz LED Ethernet LED USB LED
Figure 2. Modem router front view
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AC1750 WiFi Cable Modem Router
You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router.
Table 1. LED and button descriptions
LED Description
WPS button with LED
This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.
WiFi On/Off button with LED
Power
Downstream
Upstream
Internet
2.4 GHz radio
Pressing this button for two seconds turns the WiFi radios in the modem router on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.
Green. Power is supplied to the modem router.
Off. No power is supplied to the modem router.
Solid amber. One downstream channel is locked.
Solid green. T
Blinking green.
Off. No downstream channel is locked.
Solid amber. One upstream channel is locked.
Solid green. T
Blinking green.
Off. No upstream channel is locked.
Solid green. The modem router is online.
Blinking green.
modem termination system (CMTS).
Off.
Green. The 2.4 GHz radio is on.
Off. The
The modem router is offline.
wo or more downstream channels are locked.
The modem router is scanning for a downstream channel.
wo or more upstream channels are locked.
The modem router is scanning for an upstream channel.
The modem router is synchronizing with the cable provider’s cable
2.4 GHz radio is off.
5 GHz radio
Ethernet
USB
Green. The 5 GHz radio is on.
Off. The
Green. A device is connected to an Ethernet port and powered on.
Off. No device is connected to an Ethernet port.
Green. A USB device is connected to the port on the back panel.
Off. No USB device is connected to the port on the back panel.
5 GHz radio is off.
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AC1750 WiFi Cable Modem Router

Rear Panel

The rear panel connections and buttons are shown the following figure.
Reset button
USB port
Ethernet LAN ports
Coaxial cable connector
Power adapter input
Power On/Off button
Figure 3. Modem router rear panel

Position Your Modem Router

The modem router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
Additionally, other wireless access points in and around your home might affect your modem router’ and any other device that emits a wireless signal for network access.
Position your modem router according to the following guidelines:
Place your modem router near the center of the area where your computers and other
Make sure that the modem router is within reach of an
Place the modem router in an elevated location, minimizing the number walls and ceilings
s signal. Wireless access points are modem routers, repeaters, WiFi range extenders,
devices operate, and within line of sight to your wireless devices.
AC power outlet and near Ethernet
cables for wired computers.
between the modem router and your other devices.
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AC1750 WiFi Cable Modem Router
Place the modem router away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
Place the modem router away from large metal surfaces, large glass surfaces, and
insulated walls such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete

Retrieve and Display the Product Label

The product label that you can retrieve from the modem router contains the preset login information, serial number, security pin, MAC addresses of the radios, and other information.
To retrieve the product label from the modem router:
Locate the label handle with NETGEAR printed on it, and pull out the product label.
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AC1750 WiFi Cable Modem Router
WiFi network name and password
MAC address
Serial number
Figure 4. Product label

Cable Your Modem Router

The most common way to cable your modem router is the simplest, without any other routers or gateways on the same network. You can also cable the modem router to another router or gateway and log in to the modem router to specify this setting.
After you cable your modem router, activate your Internet service. For more information, see
Activate Your Internet Service on page 14.

Cable the Modem Router in a Simple Network

The modem router comes configured to work as both a modem and a router. You can share your Internet connection without connecting the modem router to a router or gateway.
Internet
Ethernet cable
Power adapter
Power On/Off button
Figure 5. Modem router in a simple network
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AC1750 WiFi Cable Modem Router
To cable your modem router:
1. Connect a coaxial cable.
Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter.
Make sure that the cable is tightly connected.
Note: If Comcast XFINITY is your cable Internet provider, Comcast XFINITY
recommends connecting your modem router directly to a cable wall outlet.
Note: If Charter is your cable Internet provider, Charter recommends
connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 dBmv.
2. Connect the power adapter provided in the package to the modem router and plug the
power adapter in to an electrical outlet.
3. Press the Power On/Off button on the rear panel of the modem router.
The Power LED lights green.
4. Wait for the modem router to come online.
The modem router comes online when the Internet LED stops blinking and lights solid green.
This process might take up to 10 minutes.
You can log in to the modem router to view or change its settings.

Cable Your Modem Router to a Router or Gateway

If you want to cable the modem router to a router or gateway, then you must log in to the modem router and change its Router Mode setting. Changing this setting prevents certain network conflicts that can occur when two devices on the same network perform routing functions such as Network Address Translation (NAT) and DHCP (assigning IP addresses to devices on the network).
To cable your modem router to a gateway or router:
1. Connect a coaxial cable.
Use the coaxial cable that your cable company provides to connect the cable port on the modem router to a cable wall outlet or a line splitter.
Note: If Charter is your cable Internet provider, Charter recommends
connecting your modem router directly to a cable wall outlet. If you must use a splitter, use a splitter that is rated at 3.5 dBmv.
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AC1750 WiFi Cable Modem Router
2. Connect the power adapter to the modem router and plug the power adapter into an
electrical outlet.
3. Press the Power On/Off button on the rear panel of the modem router.
The Power LED lights green.
4. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the product label. See Retrieve and Display the Product
Label on page 10.
5. Join the WiFi network and enter the WiFi password.
The password is on the product label. See Retrieve and Display the Product Label on page 10.
Your wireless device connects to the WiFi network.
6. Launch a web browser
7. T
ype http://routerlogin.net.
.
A login window opens.
8. Enter the modem router user name and password.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
9. Select ADV
ANCED > Administration > Router Mode.
10. Select the No radio button.
With this setting, the modem router works as a bridge and obtains IP addresses from the cable Internet provider.
11. Click the Apply button.
Your change is saved.
12. Follow the instructions that came with your router or gateway to connect it to the modem
router.
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AC1750 WiFi Cable Modem Router

Activate Your Internet Service

You must contact your Internet provider and tell them that you are using the modem router.
To activate your Internet connection:
1. V
isit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
Cable Internet Provider Contact Information
Cablevision http://www.cablevision.com
https://install.optimum.com/JointInstall/
Telephone number depends on your region.
Note: When you attempt to contact Cablevision online, you are directed to
the Optimum web page. Optimum is a brand name of Cablevision.
Comcast XFINITY http://www.comcast.com/activate
http://www.XFINITY.com/internetsetup http://www.XFINITY.com/internetsupport
1-800-XFINITY (1-800-934-6489) For more information, see Activate Your Internet Service with Comcast
XFINITY on page 15.
Cox https://activation.cox.net/selfactivation/start.cox
1-888-556-1193
Optimum http://play.optimum.net
https://www.optimum.net/support/phone-list
Optimum is a brand name of Cablevision.
Time Warner Cable https://elb02.activatemymodem.com/authentication
1-800-892-2253
Note: Your cable Internet provider’s contact information might change. You
can also find the contact information in your monthly Internet service billing statement.
2. If you are unable to activate your Internet service using the instructions on your cable
Internet provider
’s website, call your cable Internet provider and do the following:
a. When asked, provide your account information and provide the modem router’
model number, which is C6300, serial number, and MAC address.
The serial number and MAC address are on the product label on the modem router. For more information, see Retrieve and Display the Product Label on page 10.
s
b. W
ait for your cable Internet provider to confirm that your modem router is active.
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AC1750 WiFi Cable Modem Router
c. If you do not get an Internet connection with the modem router, ask your cable
Internet provider to look for your modem router online, and do one of the following depending what your cable Internet provider tells you about your modem router:
If the modem router is not visible, your cable Internet provider can give you
instructions to verify why the modem router does not connect with your high-speed Internet service.
If the modem router is visible to your cable Internet provider, reboot the modem
router. Check your online status again.

Activate Your Internet Service with Comcast XFINITY

If you use Comcast XFINITY, you can set up Internet service by using Comcast XFINITY’s self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. After you complete the setup, perform a speed test.
Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby.
To activate your Internet connection with Comcast XFINITY’s self-activation process:
1. Close all web browsers.
2. Launch a web browser.
You are redirected to the XFINITY self-activation page. If you are not redirected to the XFINITY self-activation page, visit
3. Provide your XFINITY credentials and complete the self-activation process.
This process might take up to 15 minutes, during which the modem router reboots a couple of times.
4. If you are unable to activate your modem router using the XFINITY self-activation process,
call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489).
a. When asked, provide your account information and provide the modem router’s
model number and MAC address, which are on the product label on the modem router.
For more information, see Retrieve and Display the Product Label on page 10.
b. Wait for Comcast XFINITY to confirm that your modem router is active.
c. If you do not get an Internet connection with the modem router, ask Comcast
XFINITY to look for your modem router online, and do one of the following depending on what Comcast XFINITY tells you about your modem router:
If the modem router is not visible, Comcast XFINITY can give you instructions to
verify why the modem router does not connect with your high-speed Internet service.
www.comcast.com/activate.
If the modem router is visible to Comcast XFINITY, reboot the modem router.
Check your online status again.
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2. Connect to the Network and
Access the Modem Router
This chapter contains the following sections:
Connect to the Network
Types of Logins
Log In to the Modem Router
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AC1750 WiFi Cable Modem Router

Connect to the Network

You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).
To connect your computer to the modem router with an Ethernet cable:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

You can connect to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the modem router.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its
instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1. Make sure that the modem router is receiving power (its Power LED is lit).
2. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the product label. See Retrieve and Display the Product
Label on page 10.
3. Join the WiFi network and enter the WiFi password.
The password is on the product label. See Retrieve and Display the Product Label on page 10.
Your wireless device connects to the WiFi network.
Connect to the Network and Access the Modem Router
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AC1750 WiFi Cable Modem Router

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.
Several types of logins are associated with the modem router:
Internet provider login. The login that your Internet provider gave you logs you in to
your Internet service. Your Internet provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your Internet provider.
WiFi network key or password. Your modem router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the modem router label.
Modem router login. This logs you in to the modem router interface from a web browser
as admin.

Log In to the Modem Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings. The software automatically checks to see if your modem router can connect to your Internet service.
To log in to the modem router:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. Type http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
Connect to the Network and Access the Modem Router
18

3. Specify Initial Settings

This chapter contains the following sections:
Specify the Cable Connection Starting Frequency
View Modem Router Initialization
Specify the Internet Connection Settings
Specify IPv6 Settings
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AC1750 WiFi Cable Modem Router

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.
To change the starting frequency:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
5. In the Starting Frequency field, type a number.
6. Click the Apply button.
The default password is password. The user name and
Your settings are saved.

View Modem Router Initialization

You can track the initialization procedure of the modem router, and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.
Specify Initial Settings
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AC1750 WiFi Cable Modem Router
The modem router automatically goes through the following steps in the provisioning process:
1. Scans and locks the downstream frequency and then ranges the upstream channels.
2. Obtains a W
3. Connects to the Internet.
To view the status of the modem router initialization:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
AN address for the modem router.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Startup Procedure section displays the initialization progress.
The default password is password. The user name and
The Downstream Bonded Channels section displays the status of each channel.

Specify the Internet Connection Settings

You can view or change the modem router’s Internet connection settings.
To specify the Internet connection settings:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
Specify Initial Settings
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AC1750 WiFi Cable Modem Router
2. Type http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select ADV
ANCED > Setup > Internet Setup.
The default password is password. The user name and
5. If your Internet connection requires an account name or host name, type it in the Account
Name (If Required) field.
6. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can change them.
7. Select an Internet IP
Get Dynamically from ISP.
Address radio button:
Your cable Interent provider uses DHCP to assign your IP
address. Your cable Internet provider automatically assigns these addresses.
Use Static IP
Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your cable Internet provider assigned. The gateway is the cable Internet provider router to which your modem router connects.
8. Select a Domain Name Server (DNS) Address radio button:
Get
Automatically from ISP. Your Internet provider uses DHCP to assign your DNS
servers. Your Internet provider automatically assigns this address.
Use These DNS Servers. If you know that your Internet provider requires specific
servers, select this radio button. Enter the IP address of your Internet provider
’s
primary DNS server. If a secondary DNS server address is available, enter it also.
Specify Initial Settings
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AC1750 WiFi Cable Modem Router
9. Click the Apply button.
Your settings are saved.
Note: If you get address not found errors when you visit a website, it is likely
that your DNS servers are not set up correctly. Contact your Internet provider to get the DNS server addresses.

Specify IPv6 Settings

You can select how you want to assign IPv6 address to the devices on the your home network. You can use either the DHCP Server or Auto Config to assign IPv6 address. Using DHCP Server might pass more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. Auto Config is used by default.
To specify IPv6 settings:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select ADV
ANCED > Advanced Setup > IPv6.
The default password is password. The user name and
5. Select an IP Address Assignment radio button.
6. Select or clear the Disable IPv6 Firewall Protection check box.
Specify Initial Settings
23
7. Click the Apply button.
Your settings are saved.
AC1750 WiFi Cable Modem Router
Specify Initial Settings
24

4. Control Access to the Internet

This chapter explains how to prevent objectionable content from reaching the computers and
other devices that are connected to your network.
The chapter includes the following sections:
Set Up Parental Controls
Set Up Access Control
Manage Network Access Control Lists
Use Keywords to Block Internet Sites
Block Services From the Internet
Schedule When to Block Internet Sites and Services
Avoid Blocking on a Trusted Computer
Set Up Security Event Email Notifications
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AC1750 WiFi Cable Modem Router

Set Up Parental Controls

The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Live Parental Controls website, where you can learn more about Live Parental Controls and download the application.
To set up Parental Controls:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select Parental Controls.
5. Click the button for the app or version that you want to download and use.
6. Follow the onscreen instructions to download and install the genie app.
7. Open the genie app and select Parental Controls.
After installation, Live Parental Controls automatically starts.
The default password is password. The user name and
8. Click the Next button, read the note, and click the Next button again.
Control Access to the Internet
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AC1750 WiFi Cable Modem Router
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
9. Select a radio button as follows:
If you already own an OpenDNS account, leave the Ye
If you do not own an OpenDNS account, select the No radio button.
If you are creating an account, the Create a free OpenDNS account page displays. Do the following:
a. Complete the fields.
b. Click the Next button.
s radio button selected.
After you log on or create your account, the filtering level page displays.
10. Select a filtering level and click the Next button.
The Setup is Complete page displays.
11. Click the T
The Status page displays. Parental controls are now set up for the modem router.
12. T
o enable Parental Controls, click the Enable Live Parental Controls button.
ake me to the status screen button.

Set Up Access Control

You can use access control to block or allow access to your network.
To set up access control:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
The default password is password. The user name and
Control Access to the Internet
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AC1750 WiFi Cable Modem Router
4. Select ADVANCED > Security > Access Control.
5. Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.
6. Select an access rule:
Allow all new devices to connect. With this setting, if you add a new device, it can
access your network.Y
ou don’t need to enter its MAC address on this page.
NETGEAR recommends that you leave this radio button selected.
Block all new devices from connecting. With this setting, if you add a new device,
before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.
The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.
o view allowed or blocked devices that are not connected, click one of the following links:
7. T
iew list of allowed devices not currently connected to the network
V
V
iew list of blocked devices not currently connected to the network
The list displays.
8. T
o allow the computer or device that you’re currently using to continue to access the
network, select the check box next to your computer or device, and click the Allow button.
9. Click the Apply button.
Your changes take effect.
Control Access to the Internet
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AC1750 WiFi Cable Modem Router

Manage Network Access Control Lists

You can use access control to block or allow access to your network.
To manage devices that are allowed or blocked:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select ADV
5. Click the View list of allowed devices not currently connected to the network link.
The list displays.
ANCED > Security > Access Control.
The default password is password. The user name and
6. Select the check box for a device.
7. Use the Add button, Edit button, and Remove from the List button as needed.
8. Click the Apply button.
Your changes take effect.
Control Access to the Internet
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AC1750 WiFi Cable Modem Router

Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
To block Internet sites:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. T
ype http://routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home page displays.
4. Select ADV
ANCED > Security > Block Sites.
The default password is password. The user name and
5. Select a keyword blocking option:
Per Schedule. Use keyword blocking according to a schedule you set. (See Schedule
When to Block Internet Sites and Services on page 33.)
Always. Use keyword blocking continuously
6. In the T
to block.
Here are some sample entries:
Specify XXX to block http://www
Specify .com if you want to allow only sites with domain suf
ype keyword or domain name here field, enter a keyword or domain that you want
.badstuff.com/xxx.html.
Control Access to the Internet
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.
fixes such as .edu or .gov.
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