Netgear BR200 User Manual

User Manual
Insight Managed Business Router
BR200
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020 San Jose, CA 95134, USA202-12151-01
Insight Managed Business Router BR200
Support and Community
Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.September 2020202-12151-01
2

Contents

Chapter 1 Set Up and Access the Router
About this user manual and NETGEAR Insight.................................9
Set up the BR200 router with an Internet connection......................9
Set up the BR200 router to connect to a modem........................9
Set up the BR200 router to connect to the LAN of an existing
router...............................................................................................12
Router management options............................................................15
Log in to the local browser interface................................................16
Change the language of the local browser interface....................17
Add the router to an Insight managed network.............................17
Access Insight to manage the router...............................................19
Chapter 2 Specify Your Internet Settings Manually
Use the Internet Setup Wizard..........................................................21
Manually set up the router Internet connection.............................22
Specify a dynamic or fixed IP address Internet connection without
a login..............................................................................................22
Specify a PPPoE Internet connection that uses a login.............24
Specify a PPTP or L2TP Internet connection that uses a login..25
Specify IPv6 Internet connections....................................................27
Requirements for entering IPv6 addresses.................................28
Use Auto Detect for an IPv6 Internet connection......................28
Use Auto Config for an IPv6 Internet connection......................30
Set up an IPv6 6to4 tunnel Internet connection.........................31
Set up an IPv6 6rd Internet connection.......................................33
Set up an IPv6 fixed Internet connection....................................35
Set up an IPv6 DHCP Internet connection..................................36
Set up an IPv6 PPPoE Internet connection..................................38
Change the MTU size.........................................................................40
Set Up and Manage Dynamic DNS..................................................41
Set up a new Dynamic DNS account...........................................42
Specify a DNS account that you already created.......................43
Change the Dynamic DNS settings.............................................44
Chapter 3 Manage the Firewall and Security
Manage the basic firewall settings...................................................46
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Manage port scan protection and denial of service protection.46
Set up a default DMZ server.........................................................47
Manage IGMP proxying................................................................48
Manage NAT filtering....................................................................48
Manage the SIP application-level gateway.................................49
Allow or block device access to your network................................50
Enable and manage network access control..............................50
Manage network access control lists...........................................52
Add a device to or remove it from the allowed list...................52
Add a device to or remove it from the blocked list...................53
Specify keywords and domains to block Internet sites..................54
Set up keyword and domain blocking........................................54
Specify a trusted device................................................................55
Remove a keyword or domain from the blocked list................56
Remove all keywords and domains from the blocked list........57
Block specific services and applications from the Internet...........58
Add a service blocking rule for a predefined service or
application......................................................................................58
Add a service blocking rule for a custom service or
application......................................................................................59
Change a service blocking rule....................................................61
Remove a service blocking rule...................................................62
Set up a schedule for blocking.........................................................62
Manage custom firewall traffic rules.................................................64
Add a firewall traffic rule...............................................................64
Change a firewall traffic rule.........................................................66
Remove a traffic rule......................................................................67
Remove several or all traffic rules from the firewall...................67
Chapter 4 Manage the LAN and VLAN Settings
Change the router network device name........................................70
Manage the default IP address settings and LAN subnets...........70
Change the LAN IP address settings for a LAN subnet.............71
Manage the DHCP server address pool for a LAN subnet.......72
Disable the DHCP server for a LAN subnet................................73
Manage the Router Information Protocol settings....................74
Add a LAN subnet..........................................................................75
Remove a LAN subnet...................................................................77
Manage VLANs...................................................................................78
VLAN concepts...............................................................................78
Port-based VLAN concepts...........................................................78
Management VLAN concepts......................................................79
Add a VLAN....................................................................................80
Change a VLAN..............................................................................81
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Insight Managed Business Router BR200
Change the PVID for a LAN port..................................................82
Remove a VLAN..............................................................................83
Manage reserved LAN IP addresses................................................84
Reserve a LAN IP Address for a LAN subnet..............................84
Change a reserved IP address for a LAN subnet.......................85
Remove a reserved IP address entry for a LAN subnet.............86
Add and manage IPv4 static routes.................................................86
Add an IPv4 static route................................................................87
Change an IPv4 static route..........................................................88
Remove an IPv4 static route..........................................................89
Enable an IPTV bridge for a port group or VLAN tag group........90
Enable an IPTV bridge for a port group......................................90
Enable an IPTV bridge for a VLAN tag group............................91
Chapter 5 Optimize Performance
Use Dynamic QoS to optimize Internet traffic management........94
Enable Dynamic QoS and set the Internet bandwidth..............94
Enable or disable the automatic update of the QoS database.95
Manually update the QoS database on the router....................96
Improve network connections with Universal Plug and Play........97
Chapter 6 Maintain the Router
Check for new firmware and update the router...........................100
Change the admin password..........................................................101
Set up password recovery...............................................................102
Recover the admin password.........................................................103
Manage the configuration file of the router..................................104
Back up the router configuration file.........................................104
Restore the router configuration settings.................................105
Return the router to its factory default settings............................106
Use the Reset button...................................................................106
Erase the settings.........................................................................107
Manage the activity log...................................................................108
Specify which activities the router logs.....................................108
View or clear the logs..................................................................109
Monitor and meter Internet traffic..................................................110
Start the traffic meter without traffic restrictions......................110
Restrict Internet traffic by volume..............................................111
Restrict Internet traffic by connection time...............................112
View the Internet traffic volume and statistics..........................113
Unblock the traffic meter after the traffic limit is reached......114
Chapter 7 Monitor the router and the router network
View devices currently on the network..........................................117
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Check the Internet connection status and manage the
connection.........................................................................................118
Display the port statistics.................................................................119
Display the router status, CPU and memory usage, and
temperature......................................................................................120
Display the WAN traffic processed on the router........................121
Monitor the router throughput.......................................................121
Chapter 8 Set Up VPN Connections
Set up an IPSec VPN connection....................................................124
Add an IPSec VPN policy on the router....................................125
Customize Phase 1 and Phase 2 settings for an IPSec policy.127
Enable or disable an IPSec VPN tunnel.....................................130
Change an existing IPSec VPN policy.......................................131
Remove an existing IPSec VPN policy.......................................132
Set up an OpenVPN connection....................................................133
Enable and configure OpenVPN on the router.......................134
Install OpenVPN client software on a remote client................135
Install the OpenVPN client utility and VPN configuration files
on a Windows-based computer............................................135
Install the OpenVPN client utility and VPN configuration files
on a Mac...................................................................................137
Install the OpenVPN client utility and VPN configuration files
on an iOS device.....................................................................138
Install the OpenVPN client utility and VPN configuration files
on an Android device.............................................................139
Chapter 9 Manage Port Forwarding and Port Triggering Traffic Rules
Manage port forwarding to a local server for services and
applications.......................................................................................141
Forward incoming traffic for a default service or application.141
Add a port forwarding rule for a custom service or
application....................................................................................142
Change a port forwarding rule..................................................143
Remove a port forwarding rule..................................................144
Application example: Make a local web server public...........145
How the router implements a port forwarding rule................146
Manage port triggering for services and applications................146
Add a port triggering rule..........................................................147
Change a port triggering rule....................................................148
Remove a port triggering rule....................................................149
Specify the time-out for port triggering....................................150
Disable port triggering...............................................................151
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Application example: Port triggering for Internet Relay Chat.151
Chapter 10 Troubleshooting
Reboot the router from the local browser interface....................154
Quick tips...........................................................................................154
Sequence to restart your network.............................................154
Check Ethernet cable connections............................................155
Network settings..........................................................................155
Troubleshoot with the LEDs............................................................155
Standard LED behavior when the router is powered on........155
Power LED is off...........................................................................156
Power LED stays amber..............................................................156
WAN LED or LAN LEDs are off...................................................156
You cannot log in to the router.......................................................157
You cannot access the Internet.......................................................158
Check the WAN IP address........................................................158
Troubleshoot PPPoE....................................................................160
Troubleshoot Internet browsing................................................161
Changes are not saved....................................................................161
Troubleshoot your network using the ping utility of your
computer...........................................................................................162
Test the LAN path from your computer to the router.............162
Test the path from your computer to a remote device...........163
Appendix A Supplemental information
Factory settings.................................................................................165
Technical specifications...................................................................167
7
1

Set Up and Access the Router

This user manual is for the NETGEAR Insight Managed Business Router BR200, in this manual referred to as the router.
The router is designed to provide firewall and VPN functionality for small business environments with up to 50 users.
The router functionality includes Network Address Translation (NAT) routing and classical routing, a configurable firewall, VLANs for guest networks and better network segmentation, and IPv6.
This chapter describes how you can connect the router to the Internet and how you can access and log in to the router.
The chapter contains the following sections:
About this user manual and NETGEAR Insight
Set up the BR200 router with an Internet connection
Router management options
Log in to the local browser interface
Change the language of the local browser interface
Add the router to an Insight managed network
Access Insight to manage the router
Note: This user manual complements the installation guide and hardware installation guide that you can download by visiting netgear.com/support/download/.
Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, see the latest firmware release notes for your switch model.
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Insight Managed Business Router BR200

About this user manual and NETGEAR Insight

This user manual describes the router’s local browser–based management interface, in this manual referred to as the local browser interface. That is, this manual describes the tasks that you can perform using the local browser interface. However, the router is designed to function with NETGEAR Insight as an Insight managed device and to provide virtual private networking (VPN) using the NETGEAR Insight mobile app and Cloud Portal.
For information about NETGEAR Insight and how you can use the NETGEAR Insight mobile app and Cloud Portal to discover the router, add it to an Insight network, and use Insight and the router to set up VPN connections, see the NETGEAR knowledge base articles at netgear.com/support/ and the Insight user manual at downloads.netgear.com/files/GDC/Insight/Insight_UM_EN.pdf.
For general information about NETGEAR Insight, visit netgear.com/insight.

Set up the BR200 router with an Internet connection

You can set up the router in two ways:
Single router providing Internet access. If the BR200 router is the single router in
• your network, connect the router directly to a modem, such as a DSL or cable modem that is connected to the Internet, and set up the Internet connection. See Set up the BR200 router to connect to a modem on page 9.
Secondary router connected to an existing LAN. If another router provides the
• Internet connection, connect the BR200 router to the LAN that is broadcast by the
other router and set up the Internet connection of the BR200 router. See Set up the BR200 router to connect to the LAN of an existing router on page 12.

Set up the BR200 router to connect to a modem

If the BR200 router is the single router in your network, connect the router directly to a modem, such as a DSL or cable modem that is connected to the Internet, and set up the Internet connection. Before you start, locate your Internet service provider (ISP) configuration information.
User Manual9Set Up and Access the Router
Insight Managed Business Router BR200
After you physically connect the router, you can let the NETGEAR installation assistant set up your router automatically. For DSL service, you might need the following information to set up the Internet connection for your router:
The ISP configuration information for your DSL account.
The ISP login name and password.
Fixed or static IP address setting (special deployment by the ISP; this setting is rare).
The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.
To connect the BR200 router to a modem anduse the NETGEAR installation assistant to automatically get an Internet connection:
1.
Unplug the modem’s power, leaving the modem connected to the wall jack for your Internet service.
If the modem uses a battery backup, remove the battery.
2. Using an Ethernet cable, connect the modem to the Internet WAN port on the router.
3. Plug in and turn on the modem. If the modem uses a battery backup, put the battery back in before you turn on the
modem.
4. Connect the router to power. After you connect the router to power, the Power LED on the front panel blinks green
and then lights solid green.
5.
Use a computer or mobile device to connect to the local browser interface of the router by doing one of the following:
Use a computer with a wired Ethernet connection. Do the following:
a.
Configure a computer to obtain an IP address automatically using DHCP.
b. Connect the computer with an Ethernet cable to a LAN port on the router.
Use a mobile device to connect to the router over WiFi. Do the following:
a.
Configure a WiFi access point to obtain an IP address automatically using DHCP.
b. Connect the access point with an Ethernet cable to a LAN port on the router.
c. Connect your mobile device to the access point.
6. From the computer or mobile device, launch a web browser and enter https://www.routerlogin.net in the address field.
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You can also enter https://www.routerlogin.com or enter the IP address in this format: https://192.168.1.1. The default IP address for the router is 192.168.1.1.
For security, we recommend that you enter https rather than http. However, if you enter http, the browser automatically redirects your request to https. Your browser might display a security message, which you can ignore (also see the following step).
7.
If the browser does not display the login window, do the following:
Your browser displays a security message and does not let you proceed. Consider
the following examples:
Google Chrome. If Google Chrome displays a Your connection is not private
message, click the ADVANCED link. Then, click the Proceed to x.x.x.x (unsafe) link, in which x.x.x.x represents the IP address of the switch.
Apple Safari. If Apple Safari displays a This connection is not private message,
click the Show Details button. Then, click the visit this website link. If a warning pop-up window opens, click the Visit Website button. If another pop-up window opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure
message, click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that opens, click the Confirm Security Exception button.
Microsoft Internet Explore. If Microsoft Internet Explorer displays a There is
a problem with this website’s security certificate message, click the Continue to this website (not recommended) link.
Microsoft Edge. If Microsoft Edge displays a There is a problem with this
website’s security certificate message or a similar warning, select Details > Go on to the webpage.
If you use a wired Ethernet connection, make sure that the computer is connected to one of the LAN Ethernet ports of the router.
If you use a mobile device, make sure that mobile device is connected to the access point and that the access point is connected to one of the LAN Ethernet ports of the router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
If you use a wired Ethernet connection, if the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
If you use a mobile device, if the access point to which your device is connected is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
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8.
In the login window, enter admin for the user name and password for the password. The NETGEAR installation assistant starts and searches your Internet connection for
servers and protocols to determine your Internet configuration. NETGEAR installation assistant guides you through connecting the router to the Internet and setting up a new admin password for the router.
Note: If you prefer to set up the Internet connection of your router manually, see Manually set up the router Internet connection on page 22.
When the router connects to the Internet, the Internet WAN LED lights solid green.
9.
If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
c.
Read You cannot access the Internet on page 158. If problems persist, register your product and contact NETGEAR technical support.
Note: The NETGEAR installation assistant runs only the first time that you set up the router.

Set up the BR200 router to connect to the LAN of an existing router

If another router provides the Internet connection, connect the BR200 router to the LAN that is broadcast by the other router and set up the Internet connection for the BR200 router.
After you physically connect the router, you can let the NETGEAR installation assistant set up your router automatically. By default, the DHCP client of the BR200 router is enabled so that the BR200 router receives an IP address from the other router in your network.
The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.
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Insight Managed Business Router BR200
To set up the BR200 router to connect to the LAN of another router and get an Internet connection:
1.
Connect an Ethernet cable from the Internet WAN port on the BR200 router to a LAN port on a switch or hub that is connected to the LAN of the other router.
You can also connect the Ethernet cable directly to a LAN port on the other router.
2. Connect the router to power. After you connect the router to power, the Power LED on the front panel first blinks
green and then lights solid green.
3.
Use a computer or mobile device to access the local browser interface of the router by doing one of the following:
Use a computer with a wired Ethernet connection. Do the following:
a.
Configure a computer to obtain an IP address automatically using DHCP.
b. Connect the computer with an Ethernet cable to a LAN port on the router.
Use a mobile device to connect to the router over WiFi. Do the following:
a.
Configure a WiFi access point to obtain an IP address automatically using DHCP.
b. Connect the access point with an Ethernet cable to a LAN port on the router.
c. Connect your mobile device to the access point’s WiFi network.
4. From the computer or mobile device, launch a web browser and enter https://www.routerlogin.net in the address field.
You can also enter https://www.routerlogin.com or enter the IP address in this format: https://192.168.1.1. The default IP address for the router is 192.168.1.1.
For security, we recommend that you enter https rather than http. However, if you enter http, the browser automatically redirects your request to https. Your browser might display a security message, which you can ignore (also see the following step).
5.
If the browser does not display the login window, do the following:
Your browser displays a security message and does not let you proceed. Consider
the following examples:
Google Chrome. If Google Chrome displays a Your connection is not private
message, click the ADVANCED link. Then, click the Proceed to x.x.x.x (unsafe) link, in which x.x.x.x represents the IP address of the switch.
Apple Safari. If Apple Safari displays a This connection is not private message,
click the Show Details button. Then, click the visit this website link. If a warning pop-up window opens, click the Visit Website button. If another
User Manual13Set Up and Access the Router
Insight Managed Business Router BR200
pop-up window opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure
message, click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that opens, click the Confirm Security Exception button.
Microsoft Internet Explore. If Microsoft Internet Explorer displays a There is
a problem with this website’s security certificate message, click the Continue to this website (not recommended) link.
Microsoft Edge. If Microsoft Edge displays a There is a problem with this
website’s security certificate message or a similar warning, select Details > Go on to the webpage.
If you use a wired Ethernet connection, make sure that the computer is connected to one of the LAN Ethernet ports of the router.
If you use a mobile device, make sure that mobile device is connected to the access point and that the access point is connected to one of the LAN Ethernet ports of the router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
If you use a wired Ethernet connection, if the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
If you use a mobile device, if the access point to which your device is connected is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
6.
In the login window, enter admin for the user name and password for the password. The NETGEAR installation assistant starts and searches your Internet connection for
servers and protocols to determine your Internet configuration. NETGEAR installation assistant guides you through connecting the router to the Internet and setting up a new admin password for the router.
Note: If you prefer to set up the Internet connection of your router manually, see Manually set up the router Internet connection on page 22.
When the router connects to the Internet, the Internet WAN LED lights solid green.
7.
If the router does not connect to the Internet, do the following: a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b. Make sure that the other router is connected to the Internet.
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c.
Read You cannot access the Internet on page 158. If problems persist, register your product and contact NETGEAR technical support.
Note: The NETGEAR installation assistant runs only the first time that you set up the router.

Router management options

The router provides management options (which are not mutually exclusive) that let you discover the router on the network and configure, monitor, and control the router:
Local browser–based management interface. You must access the local
• browser–based management interface, in this manual referred to as the local browser interface, to set up the WAN (Internet) connection and other settings of the router.
Note: The BR200 local browser interface must be accessed through the default management LAN (VLAN 1). It can't be reached through another VLAN or through VPN.
NETGEAR Insight mobile app. After you set up the WAN connection of the router
• using the local browser interface, you can use the NETGEAR Insight mobile app to discover the router on the network and add the router to the NETGEAR Insight app. Doing so allows you to set up the router in the network and manage and monitor the router remotely from your smartphone. You can choose from four methods to add the router to the NETGEAR Insight app: You can scan your network for the router, scan the QR code or the barcode of the router, or add the serial number of the router (see Add the router to an Insight managed network on page 17).
Insight Cloud portal. As an Insight Premium or Pro user, after you set up the WAN
• connection of the router using the local browser interface, you can use the NETGEAR
Insight Cloud portal to set up the router in the network, perform advanced remote management, monitor the router, analyze the router and network usage, and, if necessary, troubleshoot the router and the network.
Note: For more information about NETGEAR Insight, visit netgear.com/insight, see the NETGEAR knowledge base articles at netgear.com/support/, and see the Insight user manual at downloads.netgear.com/files/GDC/Insight/Insight_UM_EN.pdf.
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Log in to the local browser interface

After you set up the router and the router is connected to the Internet, you can view and change the router settings by connecting to the local browser–based management interface, in this manual referred to as the local browser interface.
To access the local browser interface, the procedures in this manual use https://www.routerlogin.net. You can also enter https://www.routerlogin.com or enter the IP address in this format: https://192.168.1.1. The default IP address for the router is 192.168.1.1.
For security, we recommend that you enter https rather than http. However, if you enter http, the browser automatically redirects your request to https.
Your browser might display a security message, which you can ignore. Consider the following examples:
Google Chrome. If Google Chrome displays a Your connection is not private
• message, click the ADVANCED link. Then, click the Proceed to x.x.x.x (unsafe) link, in which x.x.x.x represents the IP address of the switch.
Apple Safari. If Apple Safari displays a This connection is not private message, click
• the Show Details button. Then, click the visit this website link. If a warning pop-up window opens, click the Visit Website button. If another pop-up window opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure message,
• click the ADVANCED button. Then, click the Add Exception button. In the pop-up
window that opens, click the Confirm Security Exception button.
Microsoft Internet Explore. If Microsoft Internet Explorer displays a There is a
problem with this website’s security certificate message, click the Continue to this website (not recommended) link.
Microsoft Edge. If Microsoft Edge displays a There is a problem with this website’s
security certificate message or a similar warning, select Details > Go on to the webpage.
Note: If the router detects a conflict with a WAN IP address, it changes its IP address
to 10.0.0.1 or 172.16.5.1.
To log in to the local browser interface:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore.
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A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays. You can now monitor and change the settings of the router.

Change the language of the local browser interface

By default, the language of the local browser interface is set to English. However, you can set the language to a specific one.
To change the language of the local browser interface:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4.
At the top of the page, from the Language menu, select a language. The language changes.

Add the router to an Insight managed network

When the router is connected to the Internet, the router can communicate with the Insight cloud and you can add the router to an Insight managed network.
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To use the NETGEAR Insight mobile app to add the router to an Insight managed network:
1.
On your iOS or Android mobile device, visit the app store, search for NETGEAR Insight, and download the app.
2. Open the NETGEAR Insight app on your mobile device.
3.
If you did not set up a NETGEAR account yet, tap Create NETGEAR Account and follow the onscreen instructions.
4. To log in to your NETGEAR account, enter your credentials and tap LOG IN.
5.
Name your network and specify a device admin password that applies to all devices that you add to this network.
6. Tap the Next button.
7.
To add the router to your account, use one of the following options:
If the router is connected through a WiFi access point to the same WiFi network
as the NETGEAR Insight app, scan the network so that Insight can find the router and you can add it to your Insight account.
If the router is not connected to the same WiFi network as the NETGEAR Insight
app, do one of the following, using the information that is on the router label:
- Scan the serial number bar code.
- Scan the QR code. (The QR code is located on the router label and is displayed at the upper right corner of the Dashboard in the local browser interface.)
- Enter the serial number manually.
Note: You might be prompted to connect the router to power and to an uplink. Since you already did this, tap the Next button.
The NETGEAR Insight app discovers the router and registers it on the network that you named earlier in this procedure. When the router is connected to the Insight cloud and registered, the Cloud LED lights solid blue.
You can now select the router to configure and manage it or you can use the NETGEAR Insight app to access the router later to view or change the configuration settings.
For more information about how to connect a NETGEAR Insight managed device to an existing network, visit https://kb.netgear.com/000044341.
For more information about NETGEAR Insight, visit netgear.com/insight, see the NETGEAR knowledge base articles at netgear.com/support/, and see the Insight user manual at downloads.netgear.com/files/GDC/Insight/Insight_UM_EN.pdf.
User Manual18Set Up and Access the Router
Insight Managed Business Router BR200

Access Insight to manage the router

After you add the router to an Insight managed network (see Add the router to an Insight managed network on page 17), you can manage the router through one of the following methods:
Cloud access from a mobile device. After initial configuration, as long as your
• router is on a network with an Internet connection, you can access the router through the cloud using the Insight mobile app.
Insight Cloud Portal. The Insight Cloud Portal is available for Insight Premium and
• Insight Pro subscribers to set up, manage, and monitor their Insight network and devices. Visit insight.netgear.com/#/login.
User Manual19Set Up and Access the Router
2

Specify Your Internet Settings Manually

Usually, the quickest way to set up the Internet connection is to allow the NETGEAR installation assistant to detect the Internet connection when you first set up and access the router with a web browser. You can also customize or specify your Internet settings manually
This chapter contains the following sections:
Use the Internet Setup Wizard
Manually set up the router Internet connection
Specify IPv6 Internet connections
Change the MTU size
Set Up and Manage Dynamic DNS
20
Insight Managed Business Router BR200

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router. Although the functionality is similar, the Setup Wizard is not the same as the NETGEAR installation assistant that runs the first time that you connect to your router to set it up.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4. Select BASIC > Setup Wizard. The Setup Wizard page displays.
5. Select the Yes radio button. If you select the No radio button, you are taken to the WAN Setup page (see Manually
set up the router Internet connection on page 22) when you click the Next button.
6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration. When the router connects to the Internet, you are prompted to change the admin password.
Manually
User Manual21Specify Your Internet Settings
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Manually set up the router Internet connection

You can view or change the router’s Internet connection settings.

Specify a dynamic or fixed IP address Internet connection without a login

To specify or view the settings for an ISP or LAN Internet connection that uses a dynamic or fixed IP address and that does not require a login:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4. Select BASIC > Setup > WAN Setup. The WAN Setup page displays.
5. Select the No radio button. This is the default setting.
6.
If your Internet connection requires an account name (or host name), do the following: a. Click the Edit button.
The Edit Device Name slide-out panel opens.
b.
In the Device Name field, enter the account name. The account name is the same as the device name, which, by default, is BR200.
c. Click the Apply button.
Your settings are saved.
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7.
If your Internet connection requires a domain name, enter it in the Domain Name (If Required) field.
For the other sections on this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
• Get Dynamically. Depending on your router connection, your ISP uses DHCP to
automatically assign your IP address, or another router on the LAN does so.
Use Static IP Address. Depending on your router connection, do one of the
following:
Your router connects to a modem. Enter the IP address, IP subnet mask, and
• the gateway IP address that your ISP assigned. The gateway is the ISP router
to which your router connects.
Your router connects to another router in your network. Enter the IP address
• and IP subnet mask for the LAN subnet of the other router. The gateway is the
same gateway that the other router is using for its LAN subnet.
9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Depending on your router connection, your ISP
uses DHCP to assign your DNS servers, or another router on the LAN does so. Your ISP or the other router on the LAN automatically assigns these addresses.
Use These DNS Servers. Depending on your router connection, do one of the
following:
Your router connects to a modem. If you know that your ISP requires specific
• servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
Your router connects to another router in your network. Enter the same
• DNS servers that the other router is using for its LAN subnet.
10. Select a Router MAC Address radio button:
Use Default Address. Use the default router MAC address that displays on the
Dashboard page and the router label.
Use Computer MAC Address. If your router connects to a modem, the router
captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
11. Click the Apply button.
Your settings are saved.
Manually
User Manual23Specify Your Internet Settings
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12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 158.

Specify a PPPoE Internet connection that uses a login

To specify or view the settings for an ISP Internet connection that uses PPPoE and that requires a login:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The password is the one that you specified when you set up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4. Select BASIC > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Yes radio button.
The settings on the page change.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation
method.
7.
In the Login field, enter the login name that your ISP gave you. This login name is often an email address.
8.
In the Password field, enter the password that you use to log in to your Internet service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11.
If you select Dial on Demand from the Connection Mode menu, in the Idle Timeout (In minutes) field, enter the number of minutes until the Internet login times out
User Manual24Specify Your Internet Settings
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This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out. The default is 5 minutes.
12. Select an Internet IP Address radio button:
• Get Dynamically. Your ISP uses DHCP to automatically assign your IP address.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns these addresses.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
Use Default Address. Use the default router MAC address that displays on the
Dashboard page and the router label.
Use Computer MAC Address. If your router connects to a modem, the router
captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
15. Click the Apply button. Your settings are saved.
16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 158.

Specify a PPTP or L2TP Internet connection that uses a login

To specify or view the settings for an ISP Internet connection that uses PPTP or L2TP and that requires a login:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
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3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4. Select BASIC > Setup > WAN Setup. The WAN Setup page displays.
5. Select the Yes radio button. The settings on the page change.
6. From the Internet Service Provider menu, select PPTP or L2TP as the encapsulation method.
7.
In the Login field, enter the login name that your ISP gave you. This login name is often an email address.
8.
In the Password field, enter the password that you use to log in to your Internet service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11.
If you select Dial on Demand from the Connection Mode menu, in the Idle Timeout (In minutes) field, enter the number of minutes until the Internet login times out
This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out. The default is 5 minutes.
12.
If your ISP gave you fixed IP addresses and a connection ID or name, enter them in the My IP Address, Subnet Mask, Server Address, Gateway IP Address, and Connection ID/Name fields.
If your ISP did not give you an IP addresses, connection ID, or name, leave these fields blank. The connection ID or name applies to a PPTP service only.
13. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns these addresses.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
Manually
User Manual26Specify Your Internet Settings
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14. Select a Router MAC Address radio button:
Use Default Address. Use the default router MAC address that displays on the
Dashboard page and the router label.
Use Computer MAC Address. If your router connects to a modem, the router
captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
15. Click the Apply button. Your settings are saved.
16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 158.

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more information, see Log in to the local browser interface on page 16. A login window opens.
3. Enter the router user name and password. The default user name is admin. The password is the one that you specified when you set up your router. If you skipped specifying a new password, the default password is password. The user name and password are case-sensitive. The Dashboard displays.
4. Select ADVANCED > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If your ISP did not provide details, select 6to4 Tunnel.
Manually
If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
If your Internet connection does not use PPPoE or DHCP, or is not fixed, but is IPv6, select Auto Config.
User Manual27Specify Your Internet Settings
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Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:
Use Auto Detect for an IPv6 Internet connection on page 28
Use Auto Detect for an IPv6 Internet connection on page 28
Set up an IPv6 6to4 tunnel Internet connection on page 31
Set up an IPv6 6rd Internet connection on page 33
Set up an IPv6 fixed Internet connection on page 35
Set up an IPv6 DHCP Internet connection on page 36
Set up an IPv6 PPPoE Internet connection on page 38
6. Click the Apply button. Your settings are saved.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row

Use Auto Detect for an IPv6 Internet connection

To set up an IPv6 Internet connection through autodetection:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
User Manual28Specify Your Internet Settings
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Insight Managed Business Router BR200
4. Select ADVANCED > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect. The page adjusts. The router automatically detects the information in the following
fields:
Connection Type. This field indicates the connection type that is detected.
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. In the LAN Setup section, select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
7.
(Optional) In the LAN Setup section, select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Select an IPv6 Filtering radio button:
Secured. In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
9. Click the Apply button. Your settings are saved.
Manually
User Manual29Specify Your Internet Settings
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Use Auto Config for an IPv6 Internet connection

To set up an IPv6 Internet connection through autoconfiguration:
1.
Launch a web browser from a computer or mobile device that is connected to the router network.
2.
Enter https://www.routerlogin.net. Your browser might display a security message, which you can ignore. For more
information, see Log in to the local browser interface on page 16.
A login window opens.
3. Enter the router user name and password. The user name is admin. The password is the one that you specified when you set
up your router. If you didn’t change the password, enter password. The user name and password are case-sensitive.
The Dashboard displays.
4. Select ADVANCED > IPv6. The IPv6 page displays.
5.
From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following
fields:
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.
(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7.
(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
User Manual30Specify Your Internet Settings
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