NETGEAR 785S User Manual

Quick Start

AirCard 785S

Mobile Hotspot

Contents / Table des matières / Contenido

English ..................................................3

Français................................................18

Español ................................................34

Meet Your Mobile Hotspot

Before you connect your mobile hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors.

Buttons and Connectors

Status LED

Micro-USB port

Antenna connector

Status LED

The status LED indicates data connection status:

• Blue, slow blink. Ready.

• Blue, double blink. Transferring data.

• Amber, slow blink. The mobile hotspot is not

connected to the network. For more information, see “Why can’t my mobile hotspot connect to the Internet?” on page 14.

English

Navigation button

Power button

Navigation Button

Press the Navigation button to cycle through the LCD screens.

Power Button

Press and hold the Power button for two seconds to power the mobile hotspot on, ﬁve seconds to turn the mobile hotspot o.

LCD Screen

The LCD screen displays icons, data usage, your WiFi name, and your WiFi password.

Icon Description

1 bar. The hotspot signal is weak. 5 bars. The hotspot signal is strong.

Available network technology; varies by service provider coverage.

Solid arrows display when the hotspot is transmitting data.

You have system alerts that require attention.

You received new SMS messages.

The percentage of remaining battery charge.

Less than 5% charge remains on the battery.

Purple. WiFi is active. Gray. WiFi is inactive.

The number indicates the number of devices connected.

Set Up Your Mobile Hotspot

Before you connect to your mobile hotspot, you must insert a micro-SIM card, install the battery, power up the mobile hotspot, charge your battery, and select a language.

Note: To obtain a micro-SIM card, contact your

mobile service provider.

¾ To insert the micro-SIM card:

1. Remove the back cover using the thumb catch on the corner of the mobile hotspot.

2. Remove the battery.

3. Insert the micro-SIM card.

4. Ensure that the micro-SIM card is seated securely.

5. Reinstall the battery.

If the battery does not install easily, check the orientation.

6. Replace the cover.

¾ To power on your mobile hotspot:

Press and hold the Power button until the LCD screen lights.

A language selection screen displays.

¾ To select a language:

1. Press the Navigation button to cycle through the language options until your desired language is highlighted.

2. Press the Power button to select the language.

You can change the language again later from the mobile hotspot web page.

¾ To recharge your battery:

1. Connect the micro-USB cable to your mobile hotspot.

2. Connect the other end of the cable to the USB port on your computer or to the USB charger.

Note: Your battery comes partially charged.

¾ To connect to your mobile hotspot:

1. Ensure that WiFi is enabled on your computer or other device.

2. On your computer or other device, search for wireless networks:

• For Windows devices, click the Internet

Access icon.

• For Mac devices, from the WiFi menu,

select the network.

• For tablets, look for a settings option.

3. Select the WiFi name displayed on your LCD screen.

4. Enter the WiFi password exactly as it appears on the LCD screen.

Passwords are case-sensitive.

When a computer or mobile device connects to the mobile hotspot, a 1 displays beside the WiFi icon on the LCD screen.

Note: For you to connect to the mobile

broadband network, your SIM account must be active. If you use a prepaid or pay-as-you-go micro-SIM, the account must show a positive balance.

5. Launch your browser and, if desired, visit

http://netgear.aircard to personalize your

settings.

The mobile hotspot is completely secured using its default security settings.

Note: If you see a message indicating that a mobile

connection was not made, you might need to add an APN. For information about adding APNs, refer to the user manual.

NETGEAR AirCard App

Download the complimentary mobile app from

www.netgear.com/AirCardApps. Use this app to

view your settings and connection and data usage information from your smartphone or tablet. To manage all mobile hotspot settings, visit

http://netgear.aircard.

Mobile Hotspot Web Page

On the mobile hotspot web page, you can do the following:

• Change the WiFi SSID, WiFi password, admin password, and WiFi encryption

• Set autoconnect options

• View data usage information

• Read SMS messages

• View alerts

• View and change other settings

• Check device status

¾ To access your mobile hotspot web page:

1. Launch an Internet browser from a computer or wireless device that is connected to the network.

2. Enter http://netgear.aircard.

3. Enter the administrator login password. The default password is password.

The mobile hotspot web page displays.

Change Security Settings

The WiFi network name and admin password provide security. Your mobile hotspot comes with a randomly generated and secured WiFi network name (SSID) and password that you can continue to use as is. Read this section if you want to change your security settings.

¾ To change the WiFi network name:

1. Launch an Internet browser from a computer or wireless device that is connected to the mobile hotspot.

2. Enter http://netgear.aircard.

3. Enter the administrator login password. The default password is password.

The mobile hotspot web page displays.

4. Select WiFi > Options.

The WiFi options screen displays.

5. Enter a new WiFi network name.

6. Click the Submit button.

¾ To change the WiFi password:

1. Launch an Internet browser from a computer or wireless device that is connected to the mobile hotspot.

2. Enter http://netgear.aircard.

The mobile hotspot web page displays.

3. Enter the administrator login password. The default password is password.

The mobile hotspot web page displays.

4. Select WiFi > Options.

The WiFi options screen displays.

5. Enter a new WiFi password.

If you change your password, be sure to keep a record of it and store it in a safe place.

6. Click the Submit button.

Connect Devices

You can add devices to your network using a WiFi network manager or WPS if the device can use WPS.

Note: WPS enables you to connect WPS-enabled

devices to a WiFi network without the need to enter a WiFi password using a keyboard.

¾ To connect additional WiFi-capable devices:

1. Open the WiFi network manager on your computer or other WiFi device (smartphones, tablets, media players, cameras, and so on).

2. Select the WiFi network name displayed on the LCD screen.

3. Enter the WiFi password displayed on the LCD screen.

4. Launch your browser.

¾ To connect with devices using WPS:

1. Press the Power or Navigation button to awaken the LCD screen.

2. Press the Navigation button until WPS setup screen displays.

3. To activate WPS, press the Power button.

4. Within two minutes, press the WPS button on the device that you want to connect to your WiFi network.

The mobile hotspot and the wireless device automatically communicate and establish a connection.

Monitor Data Usage

You can monitor data usage using either the LCD screen or the web page. Visit the mobile hotspot web page to conﬁgure your monthly data usage.

¾ To view data usage on the LCD screen:

Awaken the LCD screen by pressing either the

Power or the Navigation buttons.

¾ To conﬁgure your monthly data usage:

1. Launch an Internet browser from a computer or wireless device that is connected to the network.

2. Enter http://netgear.aircard.

3. Enter the administrator login password. The default password is password.

4. Under Billing Cycle, enter the monthly start date when your monthly data usage will automatically reset.

Frequently Asked Questions

Should I change my access point name (APN)?

You do not need to change or set up your APN if your mobile broadband service is working.

You do need to change your APN if an alert displays on the LCD screen either prompting you to do so or asking you to conﬁrm the APN settings by accessing the mobile hotspot web page.

Note: For information about APNs, refer to the user

manual.

How do I go back to the mobile hotspot web page?

Launch an Internet browser from a computer or wireless device that is connected to the network and enter http://netgear.aircard or http://192.168.1.1.

What is my admin password?

The default administrator login password is password.

What do I do if I changed the WiFi password or administrator login password and then forgot it?

Reset the mobile hotspot to the factory defaults. To reset the mobile hotspot, press and hold both the Navigation and Power buttons for ﬁve seconds.

Why can’t my mobile hotspot connect to the Internet?

Conﬁrm that your device is able to connect to your mobile hotspot:

• Verify that you are connecting with the

correct WiFi SSID and password.

• Check WiFi card stability by turning the

WiFi on the computer or wireless device o and then back on.

• Restart your computer and restart any

wireless device that is connected to the mobile hotspot.

• Connect with another computer or WiFi

device.

• Turn o your mobile hotspot, remove

the battery, wait 10 seconds, return the battery, and power on your mobile hotspot.

Conﬁrm that your mobile hotspot is connected to the Internet:

Note: If you do not see the data activity icons

, your mobile hotspot is not connected to the

Internet.

• Check the alerts screen and resolve any

outstanding issues.

• If you are using a new micro-SIM card for

the ﬁrst time, conﬁrm that your microSIM’s APN and credentials are conﬁgured properly. Visit http://netgear.aircard and check your settings.

• It is possible that your recharge credit

expired. Check your account details with your Internet service provider.

• You might need to add an APN. For more

information, refer to the user manual.

Why can’t I power on my mobile hotspot?

Ensure that the battery is inserted in the mobile hotspot and that it is fully charged or is charging.

Optional Accessories

The availability of the following optional accessories varies depending on your market:

Ethernet and antenna charging cradle. A cradle provides in-dock mobile hotspot charging and an Ethernet port and can enhance 3G/4G performance in areas with poor coverage.

Extended battery. The extended battery is rechargeable and lasts for up to 16 hours of active use.

WiFi range extender. An extender broadens your network coverage so that you can stay connected in every corner of your home and oce.

Antennas. Antennas extend signal strength and range indoors or in fringe network areas.

For more information, visit

http://www.netgear.com/aircardaccessories.

Technical Speciﬁcations

Network and band frequency

WiFi connections

Dimensions (W×H×D)

Weight 127 g

External antenna ports

Standby time

Operating systems

LTE Cat 4. FDD. 700/850/1900/2600/

AWS (1700/2100) MHz

3G. 850/1700/1900/2100 MHz 2G. 850/1900 MHz

Up to 15 users

110 x 69 x 14.6 mm

4.3 x 2.7 x 5.75 inches

TS9

Up to 300 hours

Windows® 8.1, 8, Windows 7,

Vista SP2, and XP SP3

Mac OS 10.6.8 and later

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