Netgear 6100D User Manual
NETGEAR
[UG template version 13a]
®
LTE Gateway 6100D
User Guide
Table of Contents
Get Started ................................................................................................................................ 1
Package Contents .............................................................................................................. 1
Your Gateway ..................................................................................................................... 1
Care and Maintenance ........................................................................................................ 2
System Requirements ......................................................................................................... 2
Set Up Your Gateway ......................................................................................................... 3
Attach the Antennas .................................................................................................... 3
Place Your Gateway .................................................................................................... 3
Start Your Gateway for the First Time .......................................................................... 4
Connect to Your Gateway’s Network .................................................................................. 5
Get Help ............................................................................................................................. 6
Visiting the Sprint Website ........................................................................................... 7
Contacting Sprint Customer Service ............................................................................ 7
Gateway Basics ......................................................................................................................... 8
Components of Your Gateway ............................................................................................ 8
3G and LTE Networks ......................................................................................................... 9
Power Button .....................................................................................................................10
LEDs ..................................................................................................................................10
Micro-SIM ..........................................................................................................................11
Launch Your Mobile Network Connection ..........................................................................11
Web Browser Interface ..............................................................................................................13
Log In to Your Gateway .....................................................................................................13
Home Page ........................................................................................................................13
Alerts ..........................................................................................................................15
Activate Your Account from the Home Page ...............................................................16
Data Usage.................................................................................................................16
My Account Summary .................................................................................................17
Connection Details ......................................................................................................17
Support ..............................................................................................................................19
About .................................................................................................................................20
TOC i
WAN Status .......................................................................................................................21
Feedback ...........................................................................................................................22
Your Network Connections .......................................................................................................24
Launch Your Mobile Network Connection ..........................................................................24
Set up a Guest Wi-Fi Network ............................................................................................24
Turn the Guest Wi-Fi Network On and Off ..................................................................24
Share Your Wi-Fi Network ................................................................................................ .25
Manually Enter the Wi-Fi Information ..........................................................................25
Connect Through WPS ...............................................................................................25
Devices Page.....................................................................................................................26
Wi-Fi Connect Tab .............................................................................................................27
Wi-Fi Options Tab ..............................................................................................................28
MAC Filter ..................................................................................................................31
Wi-Fi Security ....................................................................................................................32
Change Wi-Fi Network Names and Passwords ..........................................................34
Enable or Disable the Block List .................................................................................35
Display and Block Currently Connected Devices (Block List) ......................................36
View and Unblock Devices (Block List) .......................................................................36
Allow or Deny Computers Access to the Network (MAC Filter) ...................................37
Wi-Fi Channel ....................................................................................................................39
Set the Maximum Number of Wi-Fi Devices .......................................................................39
Security .....................................................................................................................................41
Dynamic DNS ....................................................................................................................41
Remote Management ........................................................................................................42
Firewall Rules ....................................................................................................................44
Use Keywords to Block Internet Sites ................................................................................45
Block Services from the Internet ........................................................................................47
Schedule When to Block Internet Sites and Services ......................................................... 49
Avoid Keyword Blocking on a Trusted Computer ............................................................... 50
ALG Services .....................................................................................................................51
IP Passthrough ..................................................................................................................52
USB File Sharing ......................................................................................................................53
Gateway Settings ................................ ................................................................ ......................56
TOC ii
General Settings ................................................................................................................56
LED Settings ...............................................................................................................57
Login Settings ................................ ................................................................ .............57
Change the Gateway URL ..........................................................................................57
Change the Admin Password .....................................................................................58
Software and Reset ....................................................................................................58
System Logs ...............................................................................................................60
Date & Time Settings ................................................................ ..................................61
Network Setup ...................................................................................................................63
Network Access Point Names .....................................................................................64
SIM Security ...............................................................................................................65
Status Details .............................................................................................................66
Dual WAN Settings .....................................................................................................69
Ethernet Setup ...................................................................................................................70
MTU Size ....................................................................................................................72
Router Settings ..................................................................................................................73
Router Basic Settings .................................................................................................73
UPnP (Universal Plug and Play) .................................................................................75
DHCP .........................................................................................................................76
DNS Mode ..................................................................................................................77
Port Forwarding ................................................................................................ ..........78
Enable Port Forwarding .............................................................................................. 79
Enable Port Forwarding for an Application ..................................................................80
Disable Port Forwarding for an Application .................................................................81
Port Filtering ...............................................................................................................81
Enable Port Filtering ...................................................................................................82
Enable Port Filtering for an Application .......................................................................83
Disable Port Filtering for an Application ......................................................................83
Address Reservation ..................................................................................................84
MAC Address Cloning ................................................................................................85
DMZ – General ...........................................................................................................86
Enable DMZ ................................................................................................................87
Configure DMZ ...........................................................................................................87
TOC iii
Mobile Network Settings ...........................................................................................................88
View Network Activation Information ..................................................................................88
View Data Usage ...............................................................................................................88
Network Settings ................................................................................................................89
Set the Roaming Mode ...............................................................................................89
Enable or Disable the Roaming Guard Warning Message ..........................................90
Set the Network Mode ................................................................................................90
Configure Access Point Names..........................................................................................91
Ethernet WAN Settings .............................................................................................................93
Connect the Ethernet WAN Port ........................................................................................93
Ethernet WAN Security Settings ........................................................................................94
Software and Reset ..................................................................................................................95
Export and Import Settings.................................................................................................95
Export Settings ...........................................................................................................95
Import Settings ...........................................................................................................95
Update the Software and Firmware ....................................................................................96
Download Software Updates ......................................................................................96
Upgrade Firmware from a File ....................................................................................97
Reset Your Gateway ..........................................................................................................97
Clear Account Details Only .........................................................................................97
Reset Device Settings Only ........................................................................................98
Reset the Gateway to Factory Default Settings ...........................................................98
Set Up a Virtual Private Network (VPN) .................................................................................. 100
VPN Overview ................................................................................................................. 100
Set Up a Remote Client-to-Gateway VPN ........................................................................ 100
Add VPN Users ........................................................................................................ 101
Specify the Client-to-Gateway VPN Connection ....................................................... 102
Enable the Client-to-Gateway VPN ........................................................................... 104
Configure a Windows Computer as a Remote Client ................................................ 105
Configure a Mac Computer as a Remote Client ............................................................... 107
Set Up a Site-to-Site VPN ................................................................................................ 110
Specify the Site-to-Site VPN Connection ................................ .................................. 110
Enable the Site-to-Site VPN ...................................................................................... 111
TOC iv
Frequently Asked Questions ................................................................................................... 113
How Can I Tell I’m Connected to 3G or LTE? .................................................................. 113
How Do I Connect to Wi-Fi? ............................................................................................. 113
Is Roaming on LTE Supported? ....................................................................................... 113
What Do I Do if I Forget the Main or Guest Wi-Fi Password? ........................................... 114
What Do I Do if I Forget the Administrator (admin) Password? ........................................ 114
If the Connection is “Always On,” Am I Always Being Billed? ........................................... 114
Questions About WPS ..................................................................................................... 114
What is WPS? .......................................................................................................... 114
How do I Use WPS? ................................................................................................. 115
If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to
Connect Via Wi-Fi? ................................................................................................... 115
What Should I Do If the Antenna Is Loose? ..................................................................... 115
How Do I Access My Corporate Network Through a VPN? .............................................. 115
Are Terminal Sessions Supported? .................................................................................. 115
Tips ......................................................................................................................................... 116
Gateway Location ................................................................................................ ............ 116
Improving Signal Strength ................................................................................................ 116
Improving 3G Network Service ........................................................................................ 117
Improving Wi-Fi Performance .......................................................................................... 117
Security Tips .................................................................................................................... 118
Finding the MAC Address ................................................................ ................................ 118
Finding the IP Address ..................................................................................................... 119
Troubleshooting ...................................................................................................................... 121
General Tips .................................................................................................................... 121
Insufficient Signal Strength ................................ .............................................................. 121
Cannot Connect to Wi-Fi .................................................................................................. 121
Cannot Display the Home Page ....................................................................................... 122
Cannot Connect to the Mobile Broadband Network ......................................................... 123
Cannot Check for Updates ............................................................................................... 124
Technical Specifications .......................................................................................................... 125
Radio Frequency and Electrical Specifications ................................................................. 125
Software Specifications .................................................................................................... 125
TOC v
Environmental Specifications ........................................................................................... 126
Mechanical Specifications ................................................................................................ 127
Wall Mounting .................................................................................................................. 127
Regulatory Notices .................................................................................................................. 129
Legal ....................................................................................................................................... 131
Patents ............................................................................................................................ 131
Licenses .......................................................................................................................... 131
GNU General Public License (Version 2) .................................................................. 131
GNU General Public License (Version 3) .................................................................. 137
GNU Lesser General Public License (Version 2.1) ................................................... 149
GNU Lesser General Public License (Version 3) ...................................................... 157
License ..................................................................................................................... 160
libxml2 License ......................................................................................................... 161
locapi License ................................ ................................................................ ........... 162
pimd License ............................................................................................................ 163
shadow License ........................................................................................................ 164
ISC License .............................................................................................................. 164
OpenSSL License ..................................................................................................... 165
Original SSLeay License........................................................................................... 166
Trademarks ..................................................................................................................... 167
Copyright ......................................................................................................................... 167
Limitation of Liability ......................................................................................................... 168
Additional Information and Updates ................................................................................. 168
Index ....................................................................................................................................... 169
TOC vi
Get Started
The following topics give you all the information you need to set up your gateway and Sprint
service the first time.
Package Contents
Your package includes several items.
● NETGEAR LTE Gateway 6100D
● Power adapter
● Micro-SIM (pre-installed)
● Ethernet cable
● Get Started poster
Your Gateway
The following illustrations show your gateway’s LEDs, buttons, and connectors.
Front View
Get Started 1
Back View
Care and Maintenance
As with any electronic device, you should handle the gateway with care to ensure reliable
operation. Follow these guidelines in using and storing your device.
● Protect your device from liquids, dust, and excessive heat.
● Do not apply adhesive labels to your device. They may cause your device to overheat
and may alter the antenna’s performance.
System Requirements
The following items are required to use your NETGEAR LTE Gateway 6100D.
● One or more computers that support Wi-Fi (802.11b/g/n or 11ac)
● Web browser (required if you’ll be using the browser interface to view status and to
configure settings). The following browsers are supported:
Internet Explorer (version 8 and above)
Firefox (version 3.6.24 and above)
Chrome (version 30 and above)
Safari (version 5.1.7 and above)
If you’ll be connecting to your gateway through Ethernet:
Computer with an available Ethernet port
Get Started 2
Set Up Your Gateway
The following topics describe how to set up and start using your gateway.
Attach the Antennas
The gateway comes with two external antennas that are interchangeable.
1. Attach the antennas to the gateway.
2. Adjust the angle of the antennas so that they are vertical.
Place Your Gateway
Place your gateway in a location with a good 3G or LTE signal.
1. Place your gateway in a location with good 3G or 4G coverage, such as near a window.
Get Started 3
Note: When the gateway is powered on, you can use the Signal Quality LED to
position the gateway in the location with the best signal strength.
2. Also, for best results, place your gateway:
Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your Wi-Fi devices.
So it is accessible to an AC power outlet and near Ethernet cables for wired
computers.
In an elevated location such as a high shelf, keeping the number of walls and
ceilings between the gateway and your other devices to a minimum.
Away from electrical devices that are potential sources of interference. Equipment
that might cause interference includes ceiling fans, home security systems,
microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
Away from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors,
brick, and concrete can also affect your wireless signal.
Start Your Gateway for the First Time
Learn how to start your gateway for the first time.
The gateway is designed to activate automatically the first time that it is turned on using ‘hands-
free activation’. Typically, the activation process will be seamless, not requiring any action on
your part.
Get Started 4
To start your gateway:
1. Connect the power adapter to the gateway and plug the power adapter into an electrical
outlet.
2. Make sure that the Power On/Off button on the rear panel of the gateway is pressed in.
The Power and Wi-Fi LEDs light.
The gateway automatically connects to a 3G or LTE network, and the 3G LED or the
LTE LED lights.
The Internet LED lights to show that you have Internet access.
If your account did not activate for some reason, connect to the gateway network and use a
Web browser to log in to the gateway. Alerts on the home page allow you to try the activation
again. You must activate your account before you can use Sprint data services.
Connect to Your Gateway’s Network
You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an
Ethernet LAN port.
Tip: The Wi-Fi network name and password are on the label of the gateway.
Tip: Alternatively, you can use WPS to connect your computer or device to the gateway, if your
computer or device supports WPS. (See Connect Through WPS.)
To find and select a Wi-Fi network, then connect with Wi-Fi:
1. Do one of the following, depending on your operating system.
Windows 7: Click the Wi-Fi icon in the system tray.
Windows Vista: Click Control Panel > Network and Internet > Network and
Sharing Center > Connect to a network.
Windows XP: Click Control Panel > Network Connections > Wireless Network
Connections > View available wireless networks.
Mac: Click the AirPort icon (in the upper right corner of your screen).
Linux: Please see the user documentation of the Linux distribution.
Other operating systems: Please see the user documentation for your operating
system or computer.
Get Started 5
2. Select the Wi-Fi network for the gateway and connect to it. (If prompted for a network
key/security key/password, enter the Wi-Fi password on the gateway label.)
To use WPS to connect with Wi-Fi:
1. Check the WPS instructions that came with your computer or wireless device.
2. Press the WPS button on the gateway.
For 2 minutes, the gateway tries to detect a computer or wireless device that is using
WPS to connect to its Wi-Fi network.
3. On your computer or wireless device, press its WPS button or follow its WPS
instructions.
Your computer or wireless device connects to the Wi-Fi network.
To connect with Ethernet:
A yellow Ethernet cable comes in the package with your gateway.
1. Connect an Ethernet cable (included in the package) to one of the yellow Ethernet LAN
ports on the rear panel of the gateway.
2. Connect the other end of the Ethernet cable to an Ethernet port on your computer.
The Ethernet LAN LED on the gateway lights.
Your computer connects to the gateway’s local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Get Help
Learn where you can get more information or assistance.
Get Started 6
Visiting the Sprint Website
Sign on to sprint.com/mysprint to get up-to-date information on Sprint services and options.
● Review coverage maps.
● Access your account information.
● Add additional options to your service plan.
● Purchase accessories.
● Check out frequently asked questions.
● And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service online or by calling toll-free.
● Log in to your account at sprint.com/mysprint.
● Call us toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use).
Get Started 7
Gateway Basics
Learn about the buttons, connectors, and other components of your gateway.
Your gateway provides a simple way to use your Internet connection (3G or LTE) with any
Wi-Fi-enabled device, and to share your Internet connection with friends and family.
Components of Your Gateway
Your gateway consists of several main components.
● Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your
computers and other Wi-Fi-enabled devices to the gateway.
Gateway Basics 8
● Main Wi-Fi dual-band: The gateway has two Main Wi-Fi networks, so you can connect
with 2.4 GHz or 5 GHz Wi-Fi. To connect with 5 GHz, your computer or Wi-Fi-enabled
device must support 5 GHz.
● Modem: The modem connects your gateway to the Internet via the best available
network (customizable):
LTE – Newer technology, faster speeds compared with 3G
3G – CDMA technology, more widely available compared with LTE
● Routing hardware: The routing hardware handles traffic between the modem, the Wi-Fi
access point, and the Wi-Fi network.
● USB port: You can connect a USB drive and share it.
● Power over Ethernet. The gateway has one fast (10/100) Ethernet WAN port that
supports Power over Ethernet (PoE), standard IEEE 803.3at-2009. The PoE port allows
Ethernet cable to provide both data connection and electrical power to the gateway. PoE
can serve as main power or backup power.
Note: You can choose to connect only PoE, or to connect both PoE and the gateway AC
power adapter. When both are connected, the gateway automatically selects PoE
power. If you remove PoE, the gateway continues to work and automatically switches to
AC power. If both are connected and you remove AC power, the gateway continues to
work and automatically switches to PoE power.
3G and LTE Networks
These wireless networks connect you to the Internet.
Depending on your coverage area, you may have:
● Only LTE coverage
● Only 3G coverage
● A combination of these networks
The gateway automatically connects to the fastest network that is available to you. If you have
both 3G and LTE coverage and your connection happens to get disrupted, your gateway can
automatically switch to the other network. (For more information, see Mobile Network Settings.)
Your gateway is designed to always connect to an available network if possible. If your gateway
is not connected (dropped signal, roaming not supported, etc.) the Signal Strength
LED is off. The connection status can also be seen on your gateway’s
Status Details.
Gateway Basics 9
LED
Description
Signal
Quality
5 bars: Excellent coverage.
4 bars: Strong coverage.
3 bars: Moderate coverage.
1 bar: Poor coverage.
Off: No coverage.
3G
Connection
Solid blue: The gateway has a connection with the 3G network.
Off: The gateway does not have a 3G connection.
LTE
Connection
Solid blue: The gateway has a connection with the 4G LTE network.
Off: The gateway does not have a 4G connection.
Wi-Fi
Solid green: The 2.4 GHz wireless radio is on.
Solid purple: The 5 GHz wireless radio is on.
Solid blue: Both the 2.5 GHz and the 5 GHz wireless radios are on.
Off: The wireless radios are off.
Your gateway can be set to connect automatically to the best available network, or to connect to
LTE or 3G networks only. See Setting the Allowed Network Mode.
Your gateway can also be set to allow roaming on Sprint networks, domestically, and
internationally. See Setting the Roaming Mode.
Power Button
Use the Power button to turn your gateway on and off.
To turn your gateway on:
1. Make sure that power adapter for your gateway is plugged in to an electrical outlet.
2. Press the Power On/Off button so that it is in the on position.
Note: The LEDs on the gateway light unless you logged in to the gateway and turned off the
LEDs from the Device page.
To turn your gateway off:
■ Press the Power On/Off button so that it is in the off position.
Note: The LEDs on the gateway turn off.
LEDs
The LED status indicators show the gateway’s Internet and network connections.
Gateway Basics 10
Ethernet
WAN
Solid blue: The Ethernet WAN port is connected to a device and is ready.
Off: The gateway does not detect a link on this port.
Ethernet LAN
Solid blue: One or more local Ethernet ports 1-4 have detected wired links.
Off: The gateway does not detect links on these ports.
USB
Solid blue: The gateway has accepted the USB device and the USB device
is ready.
Off: No USB device is connected.
Internet
Solid blue: The Internet connection is ready.
Solid amber: Network error.
Slow blinking amber: The gateway failed to cut over from an Internet WAN
connection to a mobile broadband connection.
Off: No Internet connection.
Power
Solid green: The gateway is ready.
Slow blinking green: The gateway is powering up.
Solid red: System failure.
Slow blinking red: Thermal cut off alarm.
Off: No power is supplied to the gateway.
Wi-Fi On/Off
Solid blue: The wireless radios are on.
Off: The wireless radios are off.
WPS
Solid blue: WPS security is enabled.
Blinking blue: Someone is using WPS to join the gateway’s Wi-Fi network.
Off: WPS is not in use.
Micro-SIM
Your gateway comes with a pre-installed micro-SIM that gives you access to the Sprint network.
Launch Your Mobile Network Connection
After your gateway powers on and boots up, a connection to the best available network (3G,
4G, or LTE) is launched automatically.
Your gateway remains connected at all times, unless:
● You are out of signal range or the signal is blocked.
● You are in a roaming area and you have chosen not to allow roaming.
Note: Even though your gateway is connected, you are only billed when data is sent or
received. See If the Connection is “Always On,” Am I Always Being Billed?
Gateway Basics 11
Gateway Basics 12
Web Browser Interface
When you connect to the gateway network (either with Wi-Fi or with an Ethernet cable), you can
use a Web browser to log in to your gateway to view or change its settings.
Log In to Your Gateway
Tip: If you want to change your gateway’s Wi-Fi settings, use a wired Ethernet connection to
avoid being disconnected when the new Wi-Fi settings take effect.
To log in to your gateway:
1. On a computer or wireless device that is connected to your gateway’s network, launch a
Web browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press
the Down Arrow key and then press the Enter key. (If you don’t press the Down Arrow first, a
Google search starts and you are not prompted to log in to your gateway.)
4. If your Web browser displays an error message, see Cannot Display the Home Page.
Home Page
The home page is the entry page when you log in to the gateway.
You can:
● Activate your account if it did not automatically activate.
● View your data usage and status information for your data connection.
● Manage your mobile broadband network connection and Wi-Fi connections.
● View alert messages.
Web Browser Interface 13
Item
Description
Home
Click to view the Home Page.
Devices
Click to view the Devices Page.
Wi-Fi
Click to view the Wi-Fi Connect Tab.
Security
Click to view the Security Settings.
Settings
Click to view the General Settings.
Connection
Details
Mobile broadband connection information – See Mobile Network Settings.
Devices
Connected
List of devices connected to the gateway’s Main or Guest Wi-Fi networks.
My Account
Summary
Basic information about your Sprint data plan. For more details, click My
Sprint to connect to your account at sprint.com/mysprint.
Feedback
Click to access the Sprint Twitter® feed and Facebook® page or to send your
Web Browser Interface 14
comments on your gateway. See Feedback. (Your device must be connected
to the network for this option to work.)
International
Information
Click to view Sprint’s International Coverage Areas search feature in a new
browser window or tab. (Your device must be connected to the network for
this option to work.)
Important
Information
Click to read important safety information about the gateway.
Alerts
Alerts remain until issue is resolved.
Data Usage
Session
Estimated data usage for current session.
Data Usage
of This Month
Estimated data usage for current billing period.
Item
Description
Alert title
A short description of the issue to be addressed.
Description
The alert message and, if appropriate, links or buttons to take action on the
alert. (For example, the “Update now” link in the second alert shown above
would take you to the Software Update screen.)
Alerts
Alerts notify you about situations that require your attention and suggest the actions you need to
take to resolve them.
The following information is displayed for each alert.
The alerts disappear only when the issues they describe are resolved. Some of the alerts you
may encounter include:
● Software Update Available
● Max Wi-Fi devices reached
● Mobile Broadband disconnected
● Wi-Fi is off
● Gateway is not activated
Web Browser Interface 15
Item
Description
Current billing cycle
● SIM errors
● Roam Guard
Activate Your Account from the Home Page
Until your account is activated, you cannot use Sprint data services.
To activate your account:
1. On the home screen, go through the alerts until you see the Hotspot not activated
alert.
2. Click Retry Activation.
3. Follow any instructions that may appear.
Data Usage
Data usage estimates are shown in the Data Usage section of the home page.
Note: Data usage amounts are approximate and should not be used for billing purposes. For
accurate data usage amounts, check with Sprint or click the My Sprint link in the My Account
Summary section to view your account details.
The Data Usage section displays monthly billing period statistics and current session statistics.
Web Browser Interface 16
Usage of This
Month
The amount of data sent and received during the billing period for each
network type.
Reset button
Click to set the displayed monthly usage values to 0MB.
Important: This does not reset the actual data usage for the billing cycle.
Session
Used
Data amount used since your device connected to the network
Elapsed time
Length of time that your device has been connected to the network
Item
Description
My Data Plan
The type of Sprint data plan used on your gateway.
My Number
The telephone number linked to your data plan.
My Sprint
Click to connect to your account at mysprint.sprint.com/mysprint.
My Account Summary
The My Account Summary section shows basic information about your plan, and includes a link
to see more detailed information.
The following information is displayed.
Connection Details
The Connection Details section shows details about your mobile broadband service and
connection state, and lists the devices that are connected to the Main and Guest Wi-Fi
networks.
Web Browser Interface 17
Item
Description
Signal
strength and
roaming
status
The more bars, the stronger the signal. A triangle in the icon means your
device is roaming.
Network
carrier name
Name of the available network. For example, “Sprint”.
Network type
LTE or 3G
Send /
Receive
indicators
Up (sending data) / Down (receiving data)
This icon appears when you are connected to the mobile network.
Roaming
message
Indicates whether your device is roaming on a Sprint network, domestically,
or internationally.
Connect /
Disconnect
button
Click this button to connect or disconnect your device from the mobile
network.
Devices
Wi-Fi 2.4 GHz: A list of devices currently connected to the Main Wi-Fi 2.4
The following information is displayed.
Web Browser Interface 18
Connected
GHz network.
Wi-Fi 5 GHz: A list of devices currently connected to the Main Wi-Fi 5 GHz
network
Guest Wi-Fi: A list of devices currently connected to the Guest Wi-Fi
network.
You can click any of the device names to view their details, or to block them
from using your network. See Display and Block Currently Connected
Devices (Block List).
Item
Description
User Guide
Open an online copy of this guide in a new Web browser window or tab.
(You must be connected to the Internet to use this link.)
Web
Click the link to open the online support website in a new Web browser
window or tab where you can find a variety of resources to help you with
your gateway. (You must be connected to the Internet to use this link.)
Manage Account
Contact Sprint Customer Service by telephone (for business use or
Support
This page provides links to resources that can help you use your device and manage your
Sprint account.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
4. Click the Support link in the top right corner.
The following information is displayed.
Web Browser Interface 19
personal use).
Voice Your
Feedback
Send NETGEAR your comments on your device. See Feedback Page.
About
View information about your gateway and account.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
4. Click the About link in the top right corner.
The following information is displayed.
Web Browser Interface 20
Item
Description
Account Details
My number
The gateway’s telephone number.
IMEI
International Mobile Equipment Identify number.
ICCID
The serial number of the SIM.
Wi-Fi Details
Wi-Fi Name
The Main Wi-Fi network name.
Wi-Fi MAC
Address
The MAC address of the LTE module. Each wireless device has a
unique MAC address (assigned by its manufacturer).
Wi-Fi Security
Type
The security standard used for the Wi-Fi network. (See Wi-Fi Security.)
Wi-Fi Range
Select the range for the Wi-Fi signal.
SSID Broadcast
Indicates whether the SSI D (Wi-Fi network name) is being broadcast.
(See Wi-Fi Options Tab.) You could choose to not broadcast, and give
the Wi-Fi name directly to users.
Firmware
Firmware Version
The gateway’s firmware version.
Build Date
The date the firmware version was created.
PRI Version
The PRI version.
Network Status
View Details
Click the link to jump to the Status Details Page.
WAN Status
You can view the status of the WAN connection.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
Web Browser Interface 21
Item
Description
Interface Type
Displays which WAN interface is being used, mobile or Ethernet.
IP Address
WAN IP address.
Connection Type
Displays whether the connection is static or dynamic (DHCP).
IP Subnet
IP subnet mask.
Domain Name
Servers
The primary and secondary domain name servers for the WAN
interface.
Default Gateway
IP address of the default gateway.
DHCP Server
IP address of the DHCP server.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
4. Click the WAN Status link in the top right corner.
The following information is displayed.
Feedback
Use the links on this page to access the Sprint Twitter® feed and Facebook® page and to send
your comments on your device, look up support information, and participate in a customer
survey.
Web Browser Interface 22
Item
Description
Connect with us
Facebook
Click to view the AirCard Facebook page in a new browser window or
tab. (Your device must be connected to the network for this option to
work.)
Twitter
Click to view the AirCard Twitter feed in a new browser window or tab.
(Your device must be connected to the network for this option to work.)
Product Support
User Guide
Open an online version of this user guide in a new window or tab.
FAQs
Read frequently asked questions and answers.
Survey
Customer
Feedback Survey
Participate in a NETGEAR customer survey.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
4. Click the Feedback link in the bottom left corner of any page.
The following information is displayed.
Web Browser Interface 23
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