This chapter provides an overview of the Nighthawk 5G Mobile Hotspot and instructions
for how to set up your Nighthawk 5G mobile hotspot pro and connect to the Internet.
The chapter covers the following topics:
• Get to Know Your Mobile Hotspot
• Download the NETGEAR Mobile App
• Install the Battery
• Power On Your Mobile Hotspot
• Set Up the Mobile Hotspot
8
Nighthawk 5G Mobile Hotspot Pro
Get to Know Your Mobile Hotspot
Your mobile hotspot lets you create a WiFi access point in any location with cellular
network coverage. Use a WiFi access point to connect your computer or mobile devices
to your service provider’s mobile broadband network and connect to the Internet.
Your mobile hotspot can receive power from any of the following sources:
Rechargeable battery included with the mobile hotspot
•
Wall socket using the AC adapter and USB cable
•
USB port on your computer
•
The Nighthawk 5G Mobile Hotspot Pro can be operated without the battery when it is
plugged in to its original Quick charge power adapter. This feature is useful for fixed
wireless application where the device needs to be left on for a prolonged time
Top Front View
The following figure shows the top front view of the mobile hotspot
Figure 1. Mobile router buttons and features
The mobile hotspot the following ports and connectors:
USB type C port. Connect the USB type-C cable that came in the package to recharge
•
the battery or for a tethered connection to a computer.
For more information about recharging the battery, see Recharge the Battery From
a Wall Socket on page 24 and Recharge the Battery From a Computer USB Port on
page 25.
A tethered connection to a computer lets you access the mobile hotspot from a web
browser without a WiFi connection. See Tethered Connection on page 18.
User Manual9Get Started
Nighthawk 5G Mobile Hotspot Pro
LAN/WAN port. You can connect an Ethernet-compatible device to this port. Devices
•
connected to the mobile hotspot over WiFi and devices connected to this port can
send and receive information to each other.
When you are using an Ethernet connection, you can use the USB type C cable and
the AC adapter to recharge the mobile hotspot battery.
Note: You can use an Ethernet connection and a tethered USB connection at the
same time to access the mobile hotspot.
Note: If you are using the 6000450 external antenna, ensure that you are at least
20cm away from the external antenna while the device is in use to comply with RF
exposure requirements. For information about offloading data, see Offload Your
Mobile Internet Connection on page 31.
For information about how to use a charge-only tethered connection, see Use the
USB Type C Cable to Charge Only on page 25.
Power Button
Use the Power button to wake the mobile hotspot and to power the device on and off.
The Power button is on upper side panel of the mobile router (see Top Front View on
page 9).
Table 1. Power button usage
ActionDesired Result
Press and hold the Power button for three seconds.Turn on the mobile hotspot.
Press and hold the Power button for five seconds.Turn off the mobile hotspot.
Press and quickly release the Power button.Wake the mobile hotspot.
LCD Home Screen
The LCD Home screen displays information shown in the following figure.
User Manual10Get Started
4
3
5
6
1
2
Nighthawk 5G Mobile Hotspot Pro
Figure 2. LCD screen
Touch an icon to see the Wifi settings, connected devices, Messages, or additional
options.
DescriptionNumber
Main WiFi with number of connections.1
Data Saver.2
Guest WiFi with number of connections3
4
Messages. Number of messages received from the service
provider.
Always-on Wifi. Indicates status of always-on WiFi.5
Settings. Tap icon to show Settings menu.6
Download the NETGEAR Mobile App
The NETGEAR Mobile app lets you set up the mobile hotspot. After initial setup, you
can use the app to view or change the mobile hotspot settings. You can also use it to
play and share media, and enable the travel router feature.
To download the NETGEAR Mobile app:
1. Connect your mobile device to the Internet.
2. Open a web browser.
3. Visit http://netgear.com/mobileapp.
4. Download the NETGEAR Mobile app.
User Manual11Get Started
2
3
4
5
1
Nighthawk 5G Mobile Hotspot Pro
Install the Battery
Your SIM card is preinstalled.
DescriptionNumber
Cover1
SIM card slot2
Battery3
User Manual12Get Started
Nighthawk 5G Mobile Hotspot Pro
(Continued)
DescriptionNumber
Enlargement of battery contacts4
Reset5
To install the battery:
1.
Make sure that power to the mobile hotspot is off.
2.
Remove the cover on the bottom of the mobile hotspot.
Place your thumbs on the arrows on the cover and press down while sliding the
cover up.
3. Align the battery connectors and insert the battery.
4. Replace the mobile hotspot cover.
Power On Your Mobile Hotspot
To power on your mobile hotspot:
Press and hold down the Power button on your mobile hotspot for three seconds.
Set Up the Mobile Hotspot
You can use web browser access to set up the mobile hotspot, or you can use the
NETGEAR Mobile app to set up the mobile hotspot.
User Manual13Get Started
Nighthawk 5G Mobile Hotspot Pro
Set Up the Mobile Hotspot Using the Touch Screen
The first time you start the mobile hotspot, you can set the admin password, and change
the WiFi name and WiFi password, using the Touch Screen.
1. Press and hold the Power button for 3 seconds.
To better safeguard your network, the first time you turn on your mobile hotspot,
you are asked to set up your login credentials.
2. Follow the onscreen instructions to custoize your settings.
You can change settings such as the WiFi password, WiFi Manager login password,
and WiFi standby time. The default WiFi Manager admin login password is attadmin.
The default WiFi password is on the label inside the battery compartment.
Use a Web Browser to Set Up the Mobile Hotspot
To set up the mobile router:
1. Connect your computer to the mobile hotspot WiFi network.
To view the mobile hotspot WiFi network name, tap the Power button to wake up
the LCD.
Note: You can also use a tethered connection to access the mobile hotspot from a
computer. For information about how to do this, see Tethered Connection on page
18.
2. Launch a web browser.
3.
Enter http://attwifimanager or http://192.168.1.1.
You are prompted to change the password for the admin user name and to change
the WiFi name and WiFi password.
Note: The default password for the admin user name is admin. We strongly
recommend that you change this password to a more secure password.
4. Follow the onscreen instructions to set up your mobile router.
User Manual14Get Started
Nighthawk 5G Mobile Hotspot Pro
Use the Mobile App to Set Up the Mobile Hotspot
To set up the mobile router:
1. Launch the NETGEAR Mobile app.
The app prompts you to change the password for the admin user name and to
change the WiFi name and WiFi password.
Note: The default password for the admin user name is admin. We strongly
recommend that you change this password to a more secure password.
2. Follow the onscreen instructions to set up your mobile router.
User Manual15Get Started
2
Connect to the Mobile Hotspot
This chapter covers the following topics:
Connect to the NetworkMobile Hotspot on page 17
•
Use the NETGEAR Mobile App to Access the Mobile Hotspot on page 18
•
Use a Web Browser to Access the Router on page 20
•
Access the Moble Router Directly From the Touch Screen on page 21
•
Log Out of the Mobile Hotspot Web UI on page 21
•
16
Nighthawk 5G Mobile Hotspot Pro
Connect to the Mobile Hotspot Network
You can connect your computers and mobile devices to the mobile hotspot WiFi network.
You can also connect a computer to the mobile hotspot through a tethered connection
using the USB cable that came in the package with the mobile hotspot.
Note: If you set up your computer to use a static IP address, change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
WiFi Connection
You can find and select the WiFi network or you can connect to the router’s WiFi network
with Wi-Fi Protected Setup (WPS). For information about using WPS, see Use WPS to
Connect to the WiFi NetworkMobile Hotspot on page 55.
To find and connect to the WiFi network:
1. Make sure that the mobile hotspot is powered on.
2. Check to make sure that WiFi is enabled on your computer or mobile device and
search for WiFi networks.
See the following table or the manual for your WiFi-enabled device for further details
on searching for WiFi networks.
InstructionsDevice
Windows
computer
Click the Internet Access icon, which is usually found on the bottom
right side of your screen.
Go to the WiFi menu and select Network.Mac computer
Go to the Settings menu and tap the WiFi icon.Mobile devices
3. Select the WiFi name that is displayed on your mobile hotspot screen.
4. Enter the WiFi password exactly as shown on the mobile hotspot screen.
The password is case-sensitive.
Your computer or mobile device connects to the WiFi network.
User Manual17Connect to the Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro
Tethered Connection
To connect the mobile hotspot to the USB port on your computer:
Attach one end of the USB (type C) cable to the mobile hotspot and plug the other
end into the USB port on your computer.
Your computer automatically connects to the mobile hotspot LAN (local area network).
The first time you connect this way, your computer might display notifications about
detecting a new device.
Note: If you want to use data offloading with a tethered USB connection, use WiFi
offloading instead of Ethernet offloading. Tethered USB access is not supported
during Ethernet offloading. For more information about offloading, see Offload Your
Mobile Internet Connection on page 31.
Use the Touch Screen to Access the Mobile
Hotspot
The first time you start the mobile hotspot, you can set the admin password using the
Touch Screen or access the mobile hotspot directly.
Use the NETGEAR Mobile App to Access the
Mobile Hotspot
You use the NETGEAR Mobile app to set up the mobile hotspot. After initial setup, you
can launch the app again and use it to log in to the mobile hotspot to view or change
its settings.
User Manual18Connect to the Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro
To log in to the mobile router from the NETGEAR Mobile app:
1. On your smartphone, connect to the mobile hotspot’s WiFi network.
2. Launch the NETGEAR Mobile app.
You might be prompted to enter the admin password. During setup, you were
prompted to change this password (the default password is attadmin).
3.
If prompted, enter the admin password.
The app displays the following information:
Notifications
•
Data usage as provided by your carrier
•
Your cellular and WiFi signals and battery
•
Current WiFi band (swipeable)
•
WiFi name and password
•
Connected devices.
•
4. Swipe down.
The dashboard displays the icons shown in the following table.
DescriptionIconDescriptionIcon
Storage (not supported)WiFi
SecurityOffloading
devices
Network MapNumber of connected
User Manual19Connect to the Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro
(Continued)
DescriptionIconDescriptionIcon
SettingsMessages
PowerMedia (not supported)
Use a Web Browser to Access the Mobile
Hotspot
When you connect to the network (either with WiFi or with a tethered connection), you
can use a web browser to access the mobile hotspot to view or change its settings.
To log in to the mobile hotspot from a web browser:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login window opens.
3. Enter the router user name and password.
User Manual20Connect to the Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro
The user name is admin. The user name and password are case-sensitive.
Access the Moble Router Directly From the
Touch Screen
1. Press the Power button to wake up the mobile hotspot.
2. Tap the LCD screen to unlock the screen.
Log Out of the Mobile Hotspot Web UI
To log out of the mobile hotspot Web UI:
1. Go to the Web UI Main Menu.
2.
Click on the three dots at the top right of the menu and select Logout
User Manual21Connect to the Mobile Hotspot
3
Manage Battery Usage and
Charging
This chapter includes the following sections:
• Extend Battery Life
• Use the Mobile Hotspot Without a Battery
• Recharge the Battery
• Change the LCD Screen Display
• Battery Tips
• General Battery Safety
• Appropriate Batteries and Chargers
• Battery Disposal
22
Nighthawk 5G Mobile Hotspot Pro
Extend Battery Life
The mobile hotspot, by default, is configured to optimize battery life. If your mobile
hotspot is plugged in for an extended period of time, the mobile hotspot automatically
reduces charging levels to help protect battery life.
The following factors affect battery life:
Standby time
•
Data throughput
•
Mobile broadband signal strength (the better the signal, the longer the battery life)
•
WiFi range
•
Dual-band WiFi (when all of your devices support 5 GHz WiFi, dual-band WiFi allows
•
faster downloads but uses more power)
To extend the battery life, use any of the following methods:
Adjust WiFi settings.
•
Adjust display settings.
•
Use the Mobile Hotspot Without a Battery
If you connect your mobile hotspot to a power adapter that supports Quick Charge 2.0
or 3.0, you can remove the battery. We recommend operating without the battery in
applications where the mobile hotspot is used for extended periods, such as using the
mobile hotspot as a fixed router.
Recharge the Battery
The battery comes partially charged. You can recharge the battery from a wall socket
or from the USB port on your computer. Recharging from a wall socket is faster than
recharging from a USB port.
Turn off USB tethering if you only want to charge your mobile router with your computer.
For more information, see Turn Off USB Tethering on page 40.
User Manual23Manage Battery Usage and
Charging
Nighthawk 5G Mobile Hotspot Pro
Quick Charge the Battery
The mobile hotspot supports Quick Charge 2.0 technology. You can charge the mobile
hotspot battery with a Quick Charge–certified power adapter, which charges the battery
up to 75 percent faster than regular power adapters by increasing the charging power.
The current rating on the Quick Charge–certified power adapter must be greater than
1.5A.
Recharge the Battery From a Wall Socket
To recharge the battery from a wall socket:
1.
Attach one end of the micro USB cable to the connector on the right on the mobile
hotspot and attach the other end to the wall charger (included).
2. Plug the wall charger into a wall socket.
The Battery icon on the LCD indicates that the battery is charging.
Note: The battery continues to charge when the mobile hotspot is powered off.
If your battery does not charge, check the following:
Is the mobile hotspot hot? If you are in a low-coverage area, are transferring a
•
lot of data, or left the mobile hotspot in a hot location, the internal temperature
of the mobile hotspot can rise above 45°C. In these conditions, the rate of battery
charging is reduced, or at 50ºC or above the battery cannot be charged due to
safety limits with lithium-ion battery technology.
Make sure that the USB cable and the AC wall charger are connected securely
•
and are working correctly.
If the wall socket is controlled by a switch, make sure that the switch is in the
•
power-on position.
User Manual24Manage Battery Usage and
Charging
Nighthawk 5G Mobile Hotspot Pro
Recharge the Battery From a Computer USB Port
To recharge the battery from the USB port on your computer:
Attach one end of the micro USB cable to the mobile hotspot and plug the other
end into the USB port on your computer.
The Battery icon on the LCD indicates that the battery is charging.
Note: The LCD goes into sleep mode after a set time to extend battery life. To wake
up the LCD, tap the Power button.
Use the USB Type C Cable to Charge Only
You can log in to the mobile hotspot and specify a setting so that the USB type C cable
is used only for charging and not to access the mobile hotspot using a web browser.
You might want to do this if you are using the Ethernet port and a wall socket is not
available to charge the mobile hotspot.
To specify a USB type C cable charge-only setting:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The user name and password are case-sensitive.
Your settings are saved. When you connect the USB type C cable, the mobile router
battery charges, but you cannot use the tethered connection to access the mobile
hotspot with a web browser.
Change the LCD Screen Display
You can change the brightness and the time-out for the LCD.
Change the LCD Screen Display Settings From the Touch
Screen
To change the LCD screen time-out and brightness from the Touch Screen Select
Settings>Screen.
1. To change the screen brightness, select Screen Brightness and then use the slider
to specify the brightness.
2.
To configure screen lock, select Passcode and then set Screen Lock to On or Off.
3.
To change the screen time-out, select the number of minutes for the screen time-out.
4.
Set WiFi Info on Home to On or Off.
Change the LCD Screen Display Settings From the
NETGEAR Mobile App
To change the LCD screen time-out and brightness:
1. On your smartphone, connect to the mobile hotspot’s WiFi network.
2. Launch the NETGEAR Mobile app.
3. Swipe down.
The dashboard displays.
Charging
User Manual26Manage Battery Usage and
Nighthawk 5G Mobile Hotspot Pro
4. TapSettings.
The Settings page displays.
5.
To change the screen brightness, select General and then use the slider to specify
the brightness.
6.
To configure screen lock, select Screen Lock and then set Screen Lock to On or Off.
7.
Set WiFi Info on Home to On or Off.
Change the LCD Screen Display Settings From a Web
Browser
To change the display screen settings:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login page displays.
3. Enter the administrator login password.
The password is case-sensitive.
5. To change the screen brightness, select Screen Brightness and then use the slider
to specify the brightness.
6.
To change the screen time-out, select Time-Out and then select the number of
minutes for the screen time-out.
7. Click the Apply button.
Your settings are saved.
Battery Tips
The following tips explain best practices for battery usage and care:
Charge batteries in a room-temperature environment, which is generally between
•
68°F and 79° F (20°C and 26°C). Charging might be temporarily disabled if the
battery temperature exceeds 113°F (60°C). If the battery temperature is hot, but less
than 113°F (60°C), the battery charges, but at a slower rate than usual.
User Manual27Manage Battery Usage and
Charging
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