ESSENZA
PLUS
MY MACHINE
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2
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Instruction manual 3
Specifications
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EN
Content
BEC350
Frequency
max
220-240 V~, 50-60 Hz, 1260 W
2.402 - 2.480 GHz
MaxTransmit Power 4dBm
19 bar / 1.9 MPa
~3.6 kg
1 L
134 mm
420 mm
239 mm
Specifications 4
Safety Precautions 5-7
Packaging Content 8
Essenza Plus 8
Machine Overview 9
Get the App 10
Pairing 10
Connectivity Functions 10
First Use Or after a long period of non-use 11-12
Coffee Preparation 12-13
Programming the Water Volume 14
Energy Saving 15
Reset to Factory Settings 15
Cleaning 16
Descaling 16-18
Water Hardness Setting 19
Emptying the System before a period of non-use and for frost protection, or before a repair 20
Set Up Your One-Touch Order 20-21
Connectivity Activation/ Deactivation 21
Troubleshooting 22
Disposal and Environmental Protection 23
Limited Guarantee 23
Contact Nespresso 23
4
Safety Precautions
ENEN
CAUTION / WARNING
ELECTRICAL DANGER
DISCONNECT DAMAGED
SUPPLY CORD
CAUTION HOT SURFACE
CAUTION: when you see
this sign, please refer to the
safety precautions to avoid
possible harm and damage.
INFORMATION: when you
see this sign, please take
note of the advice for the
correct and safe usage of
your appliance.
CAUTION: the safety
precautions are part of
the appliance. Read them
carefully before using your
new appliance for the first
time. Keep them in a place
where you can find and refer
to them later on.
•
The appliance is intended to
prepare beverages according to
these instructions.
Do not use
the appliance for anything other
than its intended use.
•
This appliance has been
designed for indoor and nonextreme temperature conditions
use only.
•
Protect the appliance from
direct sunlight effect, prolonged
water splash and humidity.
•
This appliance is intended to
be used in households and
similar applications only such
as: staff kitchen areas in shops,
offices and other working
environments, farm houses;
by clients in hotels, motels and
other residential environments;
bed and breakfast type
environments.
•
This appliance may be used
by children of at least 8 years
of age, as long as they are
supervised and have been given
instructions about using the
appliance safely and are fully
aware of the dangers involved.
Cleaning and user maintenance
shall not be made by children
unless they are older than 8 and
they are supervised by an adult.
•
Keep the appliance and its cord
out of reach of children under 8
years of age.
•
This appliance may be used by
persons with reduced physical,
sensory or mental capabilities,
or whose experience or
knowledge is not sufficient,
provided they are supervised
or have received instruction to
use the appliance safely and
understand the dangers.
•
Children shall not use the
appliance as a toy.
•
The manufacturer accepts
no responsibility and the
guarantee will not apply for any
commercial use, inappropriate
handling or use of the
appliance, any damage resulting
from use for other purposes,
faulty operation, nonprofessionals’ repair or failure to
comply with the instructions.
Avoid risk of fatal
electric shock and fire.
•
In case of an emergency:
immediately remove the plug
from the power socket.
•
Only plug the appliance into
suitable, easily accessible,
earthed mains connections.
Make sure that the voltage of
the power source is the same
as that specified on the rating
plate. The use of an incorrect
connection voids the guarantee.
The appliance must only be
connected after installation.
•
Do not pull the cord over sharp
edges, clamp it or allow it to
hang down.
•
Keep the cord away from heat
and damp.
•
If the supply cord or the plug
are damaged, they must be
replaced by the manufacturer,
its service agent or similarly
qualified persons, in order to
avoid all risks.
•
If the cord or the plug are
damaged, do not operate
the appliance. Return the
appliance to Nespresso or
to a Nespresso authorized
representative.
•
If an extension cord is required,
use only an earthed cord with
a conductor cross-section of at
least 1.5 mm
2
or matching input
power.
•
To avoid hazardous damage,
never place the appliance on or
beside hot surfaces such as
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radiators, stoves, ovens, gas
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burners, open flame, or similar.
•
Always place it on a horizontal,
stable and even surface. The
surface must be resistant to
heat and fluids, like water,
coffee, descaler or similar.
•
The appliance shall not be
placed in a cabinet when in use.
•
Disconnect the appliance from
the mains when not in use for
a long period. Disconnect by
pulling out the plug and not
by pulling the cord itself
or the cord may become
damaged.
•
Before cleaning and servicing,
remove the plug from the mains
socket and let the appliance
cool down.
•
To disconnect the appliance,
stop any preparation, then
remove the plug from the power
socket.
•
Never touch the cord with wet
hands.
•
Never immerse the appliance or
part of it in water or other liquid.
•
Never put the appliance or part
of it in a dishwasher.
•
Electricity and water together is
dangerous and can lead
6
to fatal electrical shocks.
•
Do not open the appliance.
Hazardous voltage inside!
•
Do not put anything into any
openings. Doing so may
cause fire or electrical shock!
•
The use of accessory
attachments not recommended
by the manufacturer may
result in fire, electric shock
or injury to persons.
Avoid possible harm when
operating the appliance.
•
Never leave the appliance
unattended during operation.
•
Do not use the appliance if it is
damaged, has been dropped
or not operating perfectly.
Immediately remove the plug
from the power socket. Contact
Nespresso or Nespresso
authorized representative
for examination, repair or
adjustment.
•
A damaged appliance can
cause electrical shocks, burns
and fire.
•
Always completely close the
lever and never lift it during
operation. Scalding may occur.
•
Do not put fingers under coffee
outlet, risk of scalding.
•
Do not put fingers into capsule
compartment or the capsule
shaft. Danger of injury!
•
Water could flow around a
capsule when not perforated
by the blades and damage
the appliance.
•
Never use an already used,
damaged or deformed capsule.
•
If a capsule is blocked in the
capsule compartment, turn
the machine off and unplug
it before any operation. Call
Nespresso or Nespresso
authorized representative.
•
Always fill the water tank with
cold, fresh drinking water.
•
Empty water tank if the
appliance will not be used
for an extended time
(holidays, etc.).
•
Replace water in water tank
when the appliance is not
operated for a weekend or a
similar period of time.
•
Do not use the appliance
without the drip tray and drip
grid to avoid spilling any liquid
on surrounding surfaces.
•
Do not use any strong cleaning
agent or solvent cleaner. Use a
damp cloth and mild cleaning
agent to clean the surface of
the appliance.
•
To clean machine, use only
clean cleaning tools.
•
When unpacking the machine,
remove the plastic film and
dispose.
•
This appliance is designed for
Nespresso coffee capsules
available exclusively through
Nespresso or your Nespresso
authorized representative.
•
All Nespresso appliances pass
stringent controls. Reliability
tests under practical conditions
are performed randomly on
selected units. This can show
traces of any previous use.
•
Nespresso reserves the right
to change instructions without
prior notice.
Descaling
•
Nespresso descaling agent,
when used correctly, helps
ensure the proper functioning
of your machine over its lifetime
and that your coffee experience
is as perfect as the first day.
•
Nespresso descaling agent has
been specifically developed
Safety Precautions
ENEN
for Nespresso machines; the
use of any unsuitable descaling
agent may lead to machine
component damage or an
insufficient descaling process.
•
Your
Nespresso
calculates when a descale is
necessary based on the amount
of water used and your water
hardness level. This is set at
the first use with the help of the
water hardness test stick. Make
sure to test the water hardness
again if you use your machine in
another state / region.
•
Make sure you descale your
machine as soon as the
machine requests it; a late
descaling procedure may not be
completely efficient.
•
Descale according to user
manual recommandations.
SAVE THESE INSTRUCTIONS
Pass them on to any
subsequent user.
This instruction manual is
also available as a PDF at
nespresso.com
machine
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❶ Coffee Machine
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❷ Tasting Box of Nespresso Capsules
Essenza PlusPackaging Content
Nespresso is an exclusive system creating the ultimate Espresso, time after time. Each
parameter has been calculated with great precision to ensure that all the aromas from
each capsule can be extracted, to give the coffee body and create an exceptionally
thick and smooth crema.
CAUTION: when you see this sign, please refer to the safety
precautions to avoid possible harm and damage.
Welcome
ESSENZA
MINI
ESSENZA
MY MACHINE
PLUS
MY MACHINE
❸ Nespresso Welcome Brochure
❹ User Manual
INFORMATION: when you see this sign, please take note of the advice for the
correct and safe usage of your coffee machine.
NOTE: when you see this sign, please note that you can also use the App for
this function. Consult App for more information.
❺ 1 Water Hardness Test Stick, in the User Manual
8
Machine Overview
ENEN
Beverage buttons
One-Touch Order button
for capsules reordering**
Water tank & lid
Hot water
Lungo
Espresso
Capsule container
for 9-11 capsules
Drip grid
Americano XL*
Americano*
Coffee & hot water outlet
Lever
Drip Base
Drip tray
Descaling alert
Adjustable water
tank arm
*Americano is a new recipe feature making a long mild coffee based on coffee
extraction first followed by hot water. To make an Americano, press both the
Espresso (or Lungo for Americano XL) and Hot water buttons simultaneously.
**Available only with a connected machine.
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Get the App
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❶ Download the Nespresso App.
If you have it already, please update the App
To check your device's compatibility, go on www.nespresso.com
❷ Launch the App. ❸ Click on the Machine Icon.
Pairing Connectivity Functions
Please remember that the Bluetooth® mode must be activated beforehand on your smartphone or tablet.
To benefit from all features, pair your machine with your smartphone or tablet and connect it to
Wi-Fi, following the instructions via the App.
- Recipe Management
- Capsules reordering
- Maintenance notifications
- Descaling alert
- And more to see via the App
+
=
When the pairing is complete, the
One-Touch Order button will blink 3 times
Pairing confirmed: WHITE LED blinking;
Pairing failed: ORANGE LED blinking.
ON
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First use or after a long period of non-use
ENEN
First, read the safety precautions to avoid risks of fatal electrical shocks and fire.
Factory settings: Espresso: 40 ml, Lungo: 110 ml, Americano: 150 ml (25 ml coffee, 125 ml hot water),
Americano XL: 200ml (40 ml coffee, 160 ml hot water), Hot water: 200ml.
❶ Remove the water tank and capsule container
to clean them (see Cleaning section).
❸ Plug the machine into the mains.
❷ Adjust the cable length and store the excess under the machine.
Insert the remaining cable in the guide under water tank left or
right socket, depending on the position chosen for the water tank.
Ensure machine is in the upright position.
❹ Fill the water tank with fresh potable water.
❺ Place the water tank on its arm and place the drip
tray and the capsule container in position.
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First use or after a long period of non-use
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❻ To turn the machine on, press either the Espresso,
Lungo, or Hot water button.
- Blinking Lights: heating up
(approx. 30 seconds)
- Steady Lights: ready
❼ To rinse the machine, place a container (min. 1 L) under coffee outlet.
Press the Lungo button. Repeat 3 times. Press the Hot water button.
Repeat 2 times.
❽ To connect your machine, please follow the instructions in sections “Get the App” and “Pairing” on page 10. Multiple
devices can be connected to your Essenza Plus machine only if using a unique Club Members number. To pair these
additional devices, please follow the instructions in the sections “Get the App” and “Pairing”.
Coffee Preparation
❶ To turn the machine on, press either the
Espresso, Lungo or Hot water button.
Blinking Lights: heating up
(approx. 30 seconds) Steady Lights: ready
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❷ Lift the lever completely and
insert the capsule.
❾ To turn the machine off before automatic Auto Off mode, press both the
Espresso and Lungo buttons simultaneously (short press - less than 1 second)..
The machine will turn into OFF mode automatically after 9 minutes of
non-use.
❸ Close the lever and place a
cup under the coffee outlet. To
accommodate a tall recipe
glass, remove the drip tray.
Coffee Preparation
ENEN
Never lift the lever during operation and refer to the important safeguards to avoid possible harm when operating the appliance.
During heat up, you can press any beverage button while blinking. The coffee will then flow automatically when the machine is ready.
For hot water preparation only, it is recommended to eject any remaining used capsule into the used capsule container before pressing the hot water button.
❹
Press the desired beverage button to start. Preparation will stop automatically.
To stop the coffee flow at any time, press any beverage button.
Espresso (40ml)
Lungo (110ml)
(simultaneous press) Americano
+
(25ml coffee, 125 ml hot water)
(simultaneous press) Americano XL
+
(40ml coffee, 160ml hot water)
Hot Water (200ml)
❺ Remove the cup. Lift and close the lever to eject the
capsule into the used capsule container.
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Programming the Water Volume
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Any beverage button can be programmed:
Espresso: from 20 to 70 ml
Lungo: from 70 to 130 ml
+
Americano and Americano XL:
coffee from 20 to 110 ml, hot water from 25 to 300 ml
+
Hot water: from 50 to 300 ml
Turn the machine on and wait for it to be in ready
❶
mode (steady lights). Fill the water tank with fresh
potable water and insert the capsule.
Place a cup under the coffee outlet.
❷
To program Espresso and Lungo volumes:
Press and hold the Espresso or Lungo button.
Release button once the desired volume is served.
LEDs will blink fast 3 times to confirm new setting.
Water volume level is now stored.
To program Americano and Americano XL
volumes:
Press both the Espresso (for Americano) / or
Lungo (for Americano XL) and Hot water buttons
simultaneously. Release both buttons once
desired coffee volume is reached. Hot water will
start flowing automatically.
Press Hot water button once desired water
volume is reached. LEDs will blink fast 3 times to
confirm new setting.
To program Hot water volume:
Press and hold the Hot water button until desired
volume is reached. LEDs will blink fast 3 times to
confirm new setting.
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Energy Saving
ENEN
EN
The machine is equipped with an energy saving feature.
Energy efficient: Machine minimizes power use when not making a beverage. The machine will enter low energy mode after 2 minutes of no use. After 9 minutes the machine will turn into OFF mode
❶
automatically.
The machine will automatically enter Auto Off mode after 9 minutes.
Reset to Factory Settings
If you reset to factory settings, this will cancel the Bluetooth® and Wi-Fi pairing and reset the water hardness level.
Factory settings are: Espresso: 40 ml, Lungo: 110 ml, Americano: 150 ml (25 ml coffee, 125 ml hot water), Americano XL: 200ml (40 ml coffee, 160 ml hot water), Hot water: 200ml. The water hardness set by
default is hard.
To do it via your machine:
❶ With machine turned off, press and hold the
Espresso button for 5 seconds.
❷ LEDs will blink fast 3 times to confirm machine has
been reset to factory settings. Machine will then switch
off automatically.
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Cleaning
EN
EN
Risk of fatal elec trical shock and fire. Never immerse the appliance or part of it in water. / Be sure to unplug the machine before
cleaning. / Do not use any strong cleaning agent or solvent cleaner. / Do not use sharp objects, brushes or sharp abrasives. / Do not
place in a dishwasher.
❶ Empty the drip tray, the drip base and the capsule container every
day. Also remove the water tank with its lid and clean them all with
odorless detergent and rinse with warm / hot water.
Descaling
www.nespresso.com/descaling
Read the safety precautions on the descaling package and refer
to the table for the frequency of use.The descaling solution can be
harmful. Avoid contact with eyes, skin and surfaces. Please refer
to the table on the "water hardness" section that indicates the
descaling frequency required for the optimum performance of your
machine, based on water hardness. For any additional questions
you may have regarding descaling, please contact Nespresso.
❷ Dry with a fresh and clean towel, cloth or paper and
reassemble all parts. Clean the coffee outlet and inside
the machine regularly with a damp cloth.
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Descaling
ENEN
www.nespresso.com/descaling
Duration approximately 15 minutes.
❶ Descale the machine when
descaling alert blinks in
ready mode.
❹ Fill the water tank with
fresh potable water up to
the half level (approx. 0.5 L).
Pour 1 Nespresso descaling
liquid sachet into the water
tank.
❷ Lift and close the lever to
eject the capsule into the used
capsule container.
❺ Place a container (min.
volume 1 L) under the coffee
outlet.
❸ Empty the drip tray,
drip base and used
capsule container.
❻ To enter the descaling mode,
while the machine is turned on,
press the Espresso, Lungo and hot
water buttons for 5 seconds.
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Descaling
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www.nespresso.com/descaling
❼ All three LEDs blink.
Descaling alert will remain
on during the entire
descaling process.
To exit the descaling mode
at this stage, press either the
Espresso or Lungo button.
❿ Empty the 1L container and place it back. Press
the hot water button. Once water tank is empty,
repeat steps 9 and 10 once.
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When the rinsing cycle has finished, machine
will switch off automatically.
❽ To start the descaling process,
press the Hot water button and
wait until the water tank is empty.
❾ Empty and rinse the
water tank. Fill with
fresh potable water up
to the max. level.
2
Empty the drip base.
Water Hardness Setting
ENEN
The water hardness level can be tested with the water hardness stick available on the first page of the user manual.
To set the water hardness via your machine:
❶ With machine turned off, press and hold
the Hot water button for 5 seconds. The
beverage buttons will blink to indicate the
current setting.
Water hardness* Descaling after:*
App. fH dH CaCO3
Soft Level 0 < 5 < 3 < 50 mg/l 4000
Medium
Hard
* On the App, the water hardness can be adjusted any time under “Water status”.
A strong use of Americano or hot water function may lead to an earlier descaling.
Level 1 > 7 > 4 > 70 mg/l 3000
Level 2 > 13 > 7 > 130 mg/l 2000
Level 3 > 25 > 14 > 250 mg/l 1500
Level 4 > 38 > 21 > 380 mg/l 1000
❷ To change the water hardness setting, press the Hot water button as many
times until the appropriate level is reached:
Espresso, Lungo, Hot water blinking: Hard
Espresso, Lungo blinking: Medium
Espresso blinking: Soft
Cups (40 ml)
❸ To validate and exit the water
hardness setting mode, press
either the Espresso or Lungo
button.
French degree
fH
dH
German Grade
Calcium Carbonate
CaCO
3
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Emptying the System before a period of non-use and for frost protection, or before a repair
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❶ Remove the water tank and
open and close the lever.
Place a container under the
coffee outlet.
❸ Emptying process begins. Machine switches off automatically
when procedure is finished.
❷ With the machine turned off,
press both the Espresso and
Lungo buttons for 5 seconds.
All three LEDs blink alternatively.
❹ Empty and clean the used capsule container, the drip tray and
the drip base.
Set up your One-Touch Order
The One-Touch Order button allows you to order your predefined capsules basket directly from your machine each time you press the button. To set it up:
❶ Connect your machine, following the instructions in sections
“Get the App” and “Pairing” on page 10.
be connected to your Essenza Plus machine only if using a
unique Club Members number. To pair these additional devices,
please follow the instructions in the sections “Get the App” and
“Pairing”.
Multiple devices can
❷ Configure an order template via
the App to activate the One-Touch Order button.
Steam may come out of outlet.
The machine remains blocked
for 10 minutes after emptying.
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Set up your One-Touch Order
ENEN
❸ Press the One-Touch Order button if you want to order capsules.
Order confirmed: WHITE LED steady
Order failed: ORANGE LED
If order confirmed, the WHITE LED will remain steady for 2 hours.
During this time, you can cancel your order if needed via the App.
The One-Touch Order button will be active again once your current
order is shipped.
You can manage and follow your order via the App.
In case of questions, call Nespresso.
Connectivity Activation/Deactivation
Note the Bluetooth® and Wi-F i are activated by default on the machine.
- To deactivate the Bluetooth® and Wi-F i functions
from your machine:
- With machine turned off, press and hold the
One-Touch Order button for 5 seconds.
- LED will blink 3 times in OR ANG E to confirm that
connectivity has been deactivated.
- To reactivate the Bluetooth® and Wi-Fi functions:
- With the machine turned off, press and hold the
One-Touch Order button again for 5 seconds.
- LED will blink 3 times in WHITE to confirm that
connectivity has been activated.
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Troubleshooting
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Videos are available on the App and on www.nespresso.com - Go to section “ser vices”.
- Check that the Bluetooth
Pairing has not succeeded.
If you wan t to unpair yo ur machine , via the Ap p.
No light indicator. - Check the power outlet, plug, vo ltage, and fu se. In case of problems, call Nespresso.
No coffee, no wate r.
Coff ee comes ou t very slow ly.
Coff ee is not hot e nough.
Capsule area is lea king (water in capsule contai ner). - Position capsule co rrectly. If leakages oc cur, call Nespresso.
All 3 beverage but tons blinking fas t.
Descaling alert blinking (descaling a lert leve l 1). - Machine triggers descaling alert according beverages consumption usage. Descale machine.
Descaling alert steady light (descaling aler t level 2).
One-Touch Or der but ton ORANGE LE D.
Irregular blinking. - Send appliance to repair o r call Nespresso.
No coffee, just wa ter runs out (despite insert ed capsul e).
All 4 but tons blinking alternat ively (fr om front t o back).
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- Check the compatibility of your smartph one or table t with the machine (see page 10).
- Ensure the smartphone or tablet is placed next to the machine (max dist ance 20 cm) dur ing the pairin g.
- Make sure to not turn on any microwave close t o the machine during pairing.
- Go on the App “Name”, click on “Machine s tatus”, then clic k on “Unpair this machine”.
- Click on “unpair this device” to confirm the un pairing.
- Note: In case of an unpairing, all the setups and specifications will be lost and the machine will be reset to factor y settings.
- F irst use: fill water tank wit h warm water (ma x. 55° C) and run through machine according to ins tructions on page 11.
- Water ta nk is empty. Fill water tank.
- Descale if necessary; see Descaling section.
- Flow sp eed depends on the coffee variety.
- Descale if necessary; see Descaling section.
- Preheat cup.
- Descale if necessary.
- Machine is in e rror, overheating or in an enviro nment below 0°C / 32°F. Please wait fo r all buttons to stop blinking; this may take a few minut es.
- If buttons still blink after a few minu tes, unplug and replug the machine.
- If problem persists, call Nespresso.
- Machine triggers descaling aler t according b everages consumption us age. Descale machine immediately to avoid machine performance and coffee
quality decrease.
- Check that the machine is paired with yo ur smartp hone or tablet and that the W i-Fi is connected to the machine. You can ch eck the connectivit y status of t he
machine via t he App.
- Check that an ord er is configured and linked to the machine via the App.
- Check if an order is already ongoing. The One-Touch Order button will be active again once your current ord er is shipped.
- In case of problems, call Nespresso.
- Firmware update in progress. Please wait a few minutes until th e update has been completed. During this time the machine cannot be used.
Once update has been completed, blinking will stop and machine will switch off.
®
on the smar tphone or tablet is a ctivated.
Disposal and Environmental Protection
ENEN
Your appliance contains valuable materials that can be recovered or recycled. Separation
of the remaining waste materials into different types facilitates the recycling of valuable
raw materials. Leave the appliance at a collection point. You can obtain information on
disposal from your local authorities.
Limited Guarantee
Breville guarantees this product against defects in materials and workmanship for two years
domestic use (or 3 months commercial use) from the date of purchase. During this period,
Breville will either repair or replace, at its discretion, any defective product at no charge to
the consumer. In the event of a product or accessory being repaired or replaced during
the guarantee period, the guarantee on the repaired product will expire two years from the
purchase date of the original product, not two years from the date of repair. This guarantee
excludes liability for consequential loss or any other loss or damage caused to property or
person arising from any cause whatsoever. It also excludes defects caused by the product
not being used in accordance with instructions, accidental damage, misuse, being tampered
with by unauthorised persons, improper maintenance, consumable items or normal wear
and tear and does not cover the cost of claiming under the warranty. Except to the extent
applicable by law, the terms of this warranty do not exclude, restrict or modify, and are
in addition to, the mandatory statutory rights applicable to the sale of the product to you.
How to Claim Under the Breville Warranty
Nespresso is handling product enquiries and product servicing on Breville’s behalf. If you
believe your product is defective, contact the Nespresso customer service team directly
for instructions on where to send or bring it for repair by a Breville authorised service agent.
Contact Nespresso Australia: 1800 623 033 or New Zealand: 0800 234 579
auclub@nespresso.com
This product is imported and distributed by Breville and this warranty is provided by Breville.
To the extent permitted by law, Nespresso has no liability for the product and all guarantees,
warranties and conditions by Nespresso are excluded.
Contact Nespresso
As we may not have forseen all uses of your appliance, should you need any
additional information, in case of problems or simply to seek advice, call Nespresso or
your Nespresso authorized representative. Contact details for your nearest Nespresso
or your Nespresso authorized representative can be found in the «Welcome to
Nespresso» folder in your machine box or at nespresso.com
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BEC350
by Nespresso
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