N13MK20.0
Hob
[en] Instruction manual
en
10.
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1
2
! Operation indicator
" Control knobs
Table of contents
[en]Instruction manual
8 Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
( Important safety information . . . . . . . . . . . . . . . 3
* Getting to know your appliance . . . . . . . . . . . . . 4
The control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
~ Electric hobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before using for the first time . . . . . . . . . . . . . . . . . . . . 4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Precautions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cooking guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Cleaning and maintenance . . . . . . . . . . . . . . . . . 5
Stainless steel surfaces . . . . . . . . . . . . . . . . . . . . . . . . 5
Enamel surfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preventing damage . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 Customer service. . . . . . . . . . . . . . . . . . . . . . . . . 5
Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
7 Environmental protection . . . . . . . . . . . . . . . . . . 6
Environmentally-friendly disposal . . . . . . . . . . . . . . . . . 6
Produktinfo
Additional information on products, accessories,
replacement parts and services can be found at
www.neff-international.com and in the online shop
www.neff-eshop.com
2
Intended use en
8Intended use
Intended use
Read these instructions carefully. Please keep
the instruction and installation manual, as well
as the appliance certificate, in a safe place for
later use or for subsequent owners.
Check the appliance for damage after
unpacking it. Do not connect the appliance if it
has been damaged in transport.
Only a licensed professional may connect
appliances without plugs. Damage caused by
incorrect connection is not covered under
warranty.
This appliance is intended for private domestic
use and the household environment only. The
appliance must only be used for the
preparation of food and beverages. The
cooking process must be supervised. A short
cooking process must be supervised without
interruption. Only use the appliance in
enclosed spaces.
This appliance is intended for use up to a
maximum height of 2000 metres above sea
level.
This appliance is not intended for operation
with an external clock timer or a remote
control.
Do not use covers. These can cause
accidents, for example due to overheating,
catching fire or materials shattering.
Only use safety devices or child protection
grilles approved by ourselves. Unsuitable
safety devices or child protection grilles may
result in accidents.
This appliance may be used by children over
the age of 8 years old and by persons with
reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
associated hazards.
Children must not play with, on, or around the
appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 15 years old and are
being supervised.
(Important safety
information
Important safety information
:Warning – Risk of fire!
■ Hot oil and fat can ignite very quickly. Never
leave hot fat or oil unattended. Never use
water to put out burning oil or fat. Switch off
the hotplate. Extinguish flames carefully
using a lid, fire blanket or something similar.
Risk of fire!
■ The hotplates become very hot. Never
place combustible items on the hob. Never
place objects on the hob.
Risk of fire!
■ The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
:Warning – Risk of burns!
The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
:Warning – Risk of electric shock!
■ If the appliance has a Schuko plug, you will
need to connect the appliance to a suitable
adapter to ensure earthing protection in
Danish plugs. Such an adapter (up to a
max. of 13 Amperes) can be acquired
through the Technical Assistance Service
(code 616581).
Risk of electric shock!
■ Incorrect repairs are dangerous. Repairs
may only be carried out by one of our
trained after-sales engineers. If the
appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact
the after-sales service.
Risk of electric shock!
■ Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock.
Risk of electric shock!
■ A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
:Warning – Risk of injury!
Saucepans may suddenly jump due to liquid
between the pan base and the hotplate.
Always keep the hotplate and saucepan bases
dry.
Keep children below the age of 8 years old at
a safe distance from the appliance and power
cable.
3
en Getting to know your appliance
*Getting to know your
appliance
Getting to know your appliance
You can find the hob dimensions in the overview of
models. ~ Page 2
The control panel
Each control knob shows the hotplate that it controls.
Indicators
£
Û
9 Highest power setting
1 Lowest power setting
Accessories
The following accessories can be purchased from the
Technical Assistance Service:
Code
NEZ34VLA Coupling profile
The manufacturer accepts no liability if these
accessories are not used or are used incorrectly.
Hotplate controlled by control knob
Hotplate off
Note: It is recommended to start cooking on full power
and then to use intermediate power levels after a few
minutes.
Switching off
Turn the control knob clockwise to the off setting. The
operation indicator will switch off.
Residual heat
The electric hob can be switched off slightly before the
end of the cooking time. The residual heat will enable
you to continue cooking for several minutes, thus
saving energy.
Precautions for use
The following advice is intended to help you save
energy and prevent cookware damage:
■ Use pans which are suitably sized for the hotplate.
The diameter of the base of the pan should match
that of the hotplate, and should not be smaller.
■ Use a pan with thick flat base.
■ Do not use damaged pans that do not sit on the
hotplate in a stable manner.
■ Place the pan in the centre of the hotplate.
Otherwise it could tip over.
■ Always use the pan lids when cooking.
■ Do not strike the hob and do not place excessive
weight on it.
■ Pans should be placed on the hob carefully.
■ Do not cover the hob with aluminium foil or similar
products when cooking. This could damage the hob.
■ Do not allow liquids to boil over onto the hob and
hotplates. Use deep pans when cooking with large
quantities of liquid.
■ The hob must be kept dry. Salt water and wet pans
can damage the hob. Do not cook with wet pans.
Cooking guidelines
~Electric hobs
Electric hobs
Before using for the first time
To remove the new smell, switch the hotplates on to full
power for five minutes, one by one, without placing any
pans on top. Do not switch more than one hotplate on
at a time. At this point it is normal to notice smoke and
odours, but these will disappear over time.
Caution!
Do not operate the hotplates without placing pans on
top, except during this initial heating phase.
Operation
Switching on
Turn the control knob anticlockwise to the required
setting. The operation indicator will light up.
Setting 1: low power.
Setting 9: full power.
The following suggestions are intended as a guide only.
Increase the power for:
■ large quantities of liquid,
■ preparation of large dishes,
■ uncovered pans.
Cooking: Setting
Melting: chocolate, butter, gelatine. 1-2
Cooking: rice, white sauce and ragout. 2-3
Cooking: potatoes, pasta, vegetables. 4-5
Light frying: stews, roast joints. 4-5
Steaming: fish. 5
Heating, keeping things warm: ready meals. 2-3-4-5
Grilling: escalopes, steaks, omelettes. 6-7-8
Cooking and browning 9
4
Cleaning and maintenance en
2Cleaning and maintenance
Cleaning and maintenance
Any food which spills onto the hob must be cleaned off
immediately with a dishcloth.
The hotplates should be cleaned with soap and water
when they have cooled.
Dry the hob. Moisture may cause the hotplates to rust
over time. Wet hotplates should be dried quickly.
To protect the surface of the hotplates, treat them with
oil or any other protective product available on the
market.
Stainless steel surfaces
Over time, bluish or yellowish stains may appear on the
hob and around the edges of the hotplates. Use
stainless steel cleaners.
It is recommended that the cleaning product available
from our Technical Assistance Service (code 464524)
is used regularly.
Avoid using this type of product in areas with screen
printed indications. The indications could be erased.
Do not use abrasive cleaning products.
Enamel surfaces
Clean the cooking hob using a damp cloth.
Do not use abrasive cleaning products or scouring
sponges. This could cause the hob to lose its shine.
Preventing damage
Caution!
■ Do not remove the control elements when cleaning
the appliance. The appliance may be damaged if
moisture finds its way inside.
■ The hob must be kept dry. Salt water and wet pans
can damage the hob.
■ Try not to spill salt on the surface of the hob.
■ Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened
food from the hob.
■ Do not use steam cleaners. This could damage the
hob.
4Customer service
Customer service
When contacting our Technical Assistance Service,
please provide the product number (E-Nr.) and
production number (FD) of the appliance. This
information is given on the specifications plate located
on the lower section of the hob and on the label in the
user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8989
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
5
en Environmental protection
7Environmental protection
Environmental protection
If the ) symbol is shown on the specifications plate,
bear in mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
The packaging of your appliance has been
manufactured using only the materials which are strictly
necessary to guarantee efficient protection during
transport. These materials are 100% recyclable, thus
reducing the environmental impact. You can also
contribute to caring for the environment by following the
advice below:
■ Dispose of the packaging in the appropriate
recycling bin.
■ Before you get rid of an old appliance, make sure
you disable it. Contact your local authority to find out
the address of your nearest recycling centre to
dispose of your appliance.
■ Do not pour used oil down the sink. Collect it in a
sealed container and take it to an appropriate
collection point or, failing that, place it in the rubbish
bin (it will end up in a controlled dump; this is
probably not the best option, but it will avoid
contaminating ground water)
6
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