N13BK20N0
Hob
[en] INSTRUCTION MANUAL
en
1%.1
Table of contents
[en]INSTRUCTION MANUAL
8 Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
( Important safety information . . . . . . . . . . . . . . . 3
] Causes of damage . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
7 Environmental protection . . . . . . . . . . . . . . . . . . 4
Energy-saving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Environmentally-friendly disposal . . . . . . . . . . . . . . . . . 4
* Getting to know your appliance . . . . . . . . . . . . . 5
The control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hotplate and residual heat indicator. . . . . . . . . . . . . . . 5
1 Operating the appliance . . . . . . . . . . . . . . . . . . . 6
Switching the hob on and off . . . . . . . . . . . . . . . . . . . .6
Setting a hotplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table of cooking times. . . . . . . . . . . . . . . . . . . . . . . . . 6
D Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ceramic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hob surround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4 Customer service. . . . . . . . . . . . . . . . . . . . . . . . . 7
E number and FD number . . . . . . . . . . . . . . . . . . . . . . 7
Produktinfo
Additional information on products, accessories,
replacement parts and services can be found at
www.neff-international.com and in the online shop
www.neff-eshop.com
2
Intended use en
8Intended use
Intended use
Read these instructions carefully. Please keep
the instruction and installation manual, as well
as the appliance certificate, in a safe place for
later use or for subsequent owners.
Check the appliance for damage after
unpacking it. Do not connect the appliance if it
has been damaged in transport.
Only a licensed professional may connect
appliances without plugs. Damage caused by
incorrect connection is not covered under
warranty.
This appliance is intended for private domestic
use and the household environment only. The
appliance must only be used for the
preparation of food and beverages. The
cooking process must be supervised. A short
cooking process must be supervised without
interruption. Only use the appliance in
enclosed spaces.
This appliance is intended for use up to a
maximum height of 2000 metres above sea
level.
This appliance is not intended for operation
with an external clock timer or a remote
control.
Do not use covers. These can cause
accidents, due to overheating, catching fire or
materials shattering, for example.
Do not use inappropriate child safety shields
or hob guards. These can cause accidents.
This appliance may be used by children over
the age of 8 years old and by persons with
reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
associated hazards.
Children must not play with, on, or around the
appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 8 years old and are
being supervised.
(Important safety
information
Important safety information
:Warning – Risk of fire!
■ Hot oil and fat can ignite very quickly. Never
leave hot fat or oil unattended. Never use
water to put out burning oil or fat. Switch off
the hotplate. Extinguish flames carefully
using a lid, fire blanket or something similar.
Risk of fire!
■ The hotplates become very hot. Never
place combustible items on the hob. Never
place objects on the hob.
Risk of fire!
■ The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
:Warning – Risk of burns!
The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
:Warning – Risk of electric shock!
■ Incorrect repairs are dangerous. Repairs
may only be carried out by one of our
trained after-sales engineers. If the
appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Contact
the after-sales service.
Risk of electric shock!
■ Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock.
Risk of electric shock!
■ A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of electric shock!
■ Cracks or fractures in the glass ceramic
may cause electric shocks. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
:Warning – Risk of injury!
Saucepans may suddenly jump due to liquid
between the pan base and the hotplate.
Always keep the hotplate and saucepan bases
dry.
Keep children below the age of 8 years old at
a safe distance from the appliance and power
cable.
3
en Causes of damage
]Causes of damage
Causes of damage
Caution!
■ Rough pot and pan bases scratch the ceramic.
■ Avoid boiling pots dry. This may cause damage.
■ Never place hot pots or pans on the control panel,
the display area or the surround. This may cause
damage.
■ Damage can occur if hard or pointed objects fall on
the hob.
■ Aluminium foil and plastic containers melt on hot
hotplates. Oven protective foil is not suitable for your
hob.
Overview
You will find the most frequently caused damage in the
following table.
Damage Cause Measure
Stains Boiled over food Remove boiled over food imme-
diately with a glass scraper.
Unsuitable cleaning agents
Scratches Salt, sugar and
sand
Rough pot and
pan bases
scratch the
ceramic.
Discolouration Unsuitable clean-
ing agents
Pan abrasion (e.g.
aluminium)
Blisters Sugar, food with a
high sugar content
Only use cleaning agents that
are suitable for glass ceramic.
Do not use the hob as a work
surface or storage space.
Check your cookware.
Only use cleaning agents that
are suitable for glass ceramic.
Lift pots and pans when moving
them.
Remove boiled over food immediately with a glass scraper.
7Environmental protection
Environmental protection
In this section, you can find information about saving
energy and disposing of the appliance.
Energy-saving tips
■ Always place suitable lids on saucepans. When
cooking without a lid, considerably more energy is
required. A glass lid means that you can see inside
without having to lift the lid.
■ Use pots and pans with even bases. Uneven bases
increase energy consumption.
■ The diameter of pot and pan bases should be the
same size as the hotplate. In particular, small
saucepans on the hotplate cause energy losses.
Please note: cookware manufacturers often indicate
the upper diameter of the saucepan. This is usually
bigger than the diameter of the base of the pan.
■ Use a small saucepan for small quantities. A larger,
less full saucepan requires a lot of energy.
■ Cook with only a little water. This will save energy.
Vitamins and minerals in vegetables are preserved.
■ Always cover as large an area of the hotplate as
possible with your saucepan.
■ Switch to a lower heat setting in good time.
■ Select a suitable ongoing cooking setting. You will
waste energy by using an ongoing cooking setting
which is too high.
■ Use the residual heat of the hob. For longer cooking
times, you can switch the hotplate off 5-10 minutes
before the end of the cooking time.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
4
*Getting to know your
appliance
Getting to know your appliance
You can find the hob dimensions in the overview of
models. ~ Page 2
The control panel
Symbols
#
f
£
¤
Power on/off indicator
Hotplate and residual heat indicator
front hotplate
rear hotplate
Getting to know your appliance en
Hotplate and residual heat indicator
The hotplate and residual heat indicator lights up when
a hotplate is warm:
■ Hotplate indicator - during operation, shortly after
you have switched on a hotplate.
■ Residual heat indicator - after cooking, when the
hotplate is still warm.
You can use the residual heat to save energy, e.g. to
keep a small meal warm or to melt chocolate.
5
en Operating the appliance
1Operating the appliance
Operating the appliance
In this section, you can find out how to set the hotplates.
The table shows heat settings and cooking times for
various meals.
Switching the hob on and off
You can switch the hob on and off with the hotplate
controls.
Setting a hotplate
Adjust the heat setting of the hotplates using the
hotplate controls.
Heat setting 1 = lowest setting
Heat setting 9 = highest setting
Note: Hotplate temperature is regulated by the heat
switching on and off. The heat may also switch on and
off at the highest setting.
Table of cooking times
You can find a few examples in the following table.
Cooking times and heat settings may vary depending
on the type of food, its weight and quality. Deviations
are therefore possible.
For bringing liquids to the boil, use heat setting 9.
Stir thick liquids occasionally.
Food that needs to be seared quickly or food which
loses a lot of liquid during initial frying is best seared in
several small portions.
Tips for energy-saving cooking can be found in the
"Environmental protection" section.~ Page 4
Ongoing
cooking setting
Pasta, noodles 5* 6-10 min.
Stew, soups 3-4 15-60 min.
Vegetables and frozen vegetables 3-4 10-20 min.
Cooking in a pressure cooker 3-4 -
Braising
Roulades 3-4 50-60 min.
Pot roast 3-4 60-100 min.
Goulash 3-4 50-60 min.
Frying**
Escalope, plain or breaded 6-7 6-10 min.
Chop, plain or breaded 6-7 8-12 min.
Steak (3 cm thick) 7-8 8-12 min.
Fish and fish fillet, plain or breaded 4-5 8-20 min.
Fish and fish fillet, breaded and frozen, e.g. fish fingers
Stir fry, frozen 6-7 6-10 min.
Pancakes 5-6 consecutively
* Ongoing cooking without the lid
** Without lid
6-7 8-12 min.
Ongoing
cooking time
in minutes
Ongoing
cooking setting
Melting
Butter, gelatine 1 -
Heating and keeping warm
Stew (e.g. lentil stew) 1 -
Milk** 1-2 -
Poaching, simmering
Dumplings 3-4* 20-30 min.
Fish 3* 10-15 min.
White sauces, e.g. Béchamel sauce 1 3-6 min.
Boiling, steaming, stewing
Rice (with twice the water quantity) 3 15-30 min.
Unpeeled boiled potatoes 3-4 25-30 min.
Boiled potatoes 3-4 15-25 min.
* Ongoing cooking without the lid
** Without lid
Ongoing
cooking time
in minutes
6
Cleaning en
DCleaning
Cleaning
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills
from burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass
ceramic. Follow the cleaning instructions on the
packaging.
Never use:
■ Undiluted washing-up liquid
■ Detergent intended for dishwashers
■ Scouring agents
■ Harsh cleaning agents such as oven spray or stain
remover
■ Abrasive sponges
■ High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass
scraper, available from retailers. Please note the
manufacturer's instructions.
You can also obtain a suitable glass scraper from our
after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves
great cleaning results.
4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
Please quote the E-number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating plate
bearing these numbers can be found on the appliance
certificate.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8989
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■ Use only hot soapy water.
■ Wash new sponge cloths thoroughly before use.
■ Do not use any sharp or abrasive agents.
■ Do not use the glass scraper.
7
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