Nec POWERMATE PROFESSIONAL SERVICE MANUAL

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors. NECCSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.

The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD.

To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited.

NEC is a registered trademark of NEC Corporation, and FastFacts, MagicEye, MultiSync, and PowerMate are either trademarks or registered trademarks of NEC Technologies, Inc.; these trademarks are used under license by Packard Bell, NEC.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.

First Printing — May 1997
Copyright 1997	Copyright 1997
NEC Computer Systems Division	NEC Corporation
Packard Bell NEC, Inc.	7-1 Shiba 5-Chome, Minato-Ku
1414 Massachusetts Avenue	Tokyo 108-01, Japan
Boxborough, MA 01719-2298	All Rights Reserved
All Rights Reserved

iii

Contents

Preface.........................................................................................................................	xv
Abbreviations...............................................................................................................	xvii
Section 1 Technical Information
System Chassis ............................................................................................................	1-3
System Board ..............................................................................................................	1-4
Processor and Secondary Cache ............................................................................	1-7
System BIOS ........................................................................................................	1-7
I/O Addressing......................................................................................................	1-9
System Memory....................................................................................................	1-10
Interrupt Controller...............................................................................................	1-11
Plug and Play ........................................................................................................	1-12
ISA Bus ................................................................................................................	1-12
PCI Local Bus ......................................................................................................	1-12
PCI/IDE Ports ......................................................................................................	1-13
Parallel Interface ...................................................................................................	1-13
Serial Interface......................................................................................................	1-14
Infrared Interface ..................................................................................................	1-15
Video Board ................................................................................................................	1-15
Video Support ......................................................................................................	1-15
Video Playback .....................................................................................................	1-16
Audio ..........................................................................................................................	1-17
SCSI Board .................................................................................................................	1-18
Diskette Drive..............................................................................................................	1-19
Hard Disk Drive...........................................................................................................	1-19
IDE Hard Drives...................................................................................................	1-19
SCSI Hard Disk ....................................................................................................	1-20
Sixteen-Speed CD-ROM..............................................................................................	1-20
CD-ROM Reader Operation..................................................................................	1-20
CD-ROM Reader Settings.....................................................................................	1-21
Power Supply ..............................................................................................................	1-22
Keyboard .....................................................................................................................	1-22
Mouse .........................................................................................................................	1-22
Speakers ......................................................................................................................	1-22
Specifications...............................................................................................................	1-23

iv Contents

Section 2 Setup and Operation
Unpacking and Repacking............................................................................................	2-1
System Setup ...............................................................................................................	2-1
Keyboard, Mouse, and Power Cable Connection ...................................................	2-1
Monitor Connection..............................................................................................	2-3
Speaker and Microphone Connections...................................................................	2-3
Starting Up ..................................................................................................................	2-7
The Setup Utility..........................................................................................................	2-7
When to Use Setup ...............................................................................................	2-8
How to Start Setup ...............................................................................................	2-9
How to Use Setup.................................................................................................	2-10
Main Menu ...........................................................................................................	2-10
System Date/Time..........................................................................................	2-11
Diskette Drive................................................................................................	2-11
IDE Devices...................................................................................................	2-11
Language .......................................................................................................	2-13
Boot Options .................................................................................................	2-13
Power-On COM1 Ring ..................................................................................	2-16
Video Mode...................................................................................................	2-16
Mouse............................................................................................................	2-16
Base Memory.................................................................................................	2-17
Extended Memory..........................................................................................	2-17
BIOS Version ................................................................................................	2-17
Advanced Menu....................................................................................................	2-17
Processor Type ..............................................................................................	2-18
Processor Speed.............................................................................................	2-18
Cache Size .....................................................................................................	2-18
Peripheral Configuration ................................................................................	2-18
Advanced Chipset Configuration ....................................................................	2-20
Power Management Configuration .................................................................	2-22
Plug and Play Configuration...........................................................................	2-24
Event Logging Configuration .........................................................................	2-26
Security Menu.......................................................................................................	2-27
Enter Password and Set Administrative Password ..........................................	2-29
Unattended Start ............................................................................................	2-29
Security Hot Key (CTRL-ALT-) ....................................................................	2-30
Exit Menu.............................................................................................................	2-30

	Contents v
Exit Saving Changes ......................................................................................	2-30
Exit Discarding Changes ................................................................................	2-31
Load Setup Defaults.......................................................................................	2-31
Discard Changes ............................................................................................	2-31
Flash Utility .................................................................................................................	2-31
NECCSD Bulletin Board Service ..........................................................................	2-32
Flash Utility ..........................................................................................................	2-34
SCSISelect Utility........................................................................................................	2-35
LANDesk Client Manager............................................................................................	2-35
LANDesk Client Manager Setup ...........................................................................	2-35
Features ................................................................................................................	2-35
PC Health Indicator ..............................................................................................	2-35
Managing Workstations .................................................................................	2-35
PC Health Meter ............................................................................................	2-36
PC Health Description....................................................................................	2-36
Inventory ..............................................................................................................	2-37
Using DMI............................................................................................................	2-37
NEC MagicEye Technology..................................................................................	2-38
Video Drivers ..............................................................................................................	2-38
Changing Display Properties .................................................................................	2-39
Windows 95...................................................................................................	2-39
Windows NT 4.0............................................................................................	2-40
CD Restore..................................................................................................................	2-41
Selecting CD Restore Options...............................................................................	2-41
Restore Individual Files ..................................................................................	2-41
System Recovery ...........................................................................................	2-41
Restoring Individual Files......................................................................................	2-42
Selecting Files ................................................................................................	2-43
Checking Selected Files..................................................................................	2-43
Restoring the Files .........................................................................................	2-44
Recovering the System..........................................................................................	2-44
Windows NT 4.0 Application CD Installation Instructions............................................	2-45
McAfee VirusScan Installation ..............................................................................	2-45
LANDesk Client Manager Installation...................................................................	2-46
Local Mode ...................................................................................................	2-46
Administrator Mode.......................................................................................	2-47
Driver CD Installation Instructions...............................................................................	2-48

vi Contents

Driver Installation Guidelines ................................................................................	2-48
Guidelines for Windows 95 Installations.........................................................	2-48
Guidelines for Windows NT Installations........................................................	2-49
Driver Installation For the Windows 95 Operating System.....................................	2-49
Preparation ....................................................................................................	2-49
NEC 16X CD-ROM Drivers ..........................................................................	2-50
PIIX3 IDE Drivers.........................................................................................	2-50
Matrox Mystique Video Drivers.....................................................................	2-51
Yamaha Audio Drivers...................................................................................	2-52
Driver Installation for the Windows NT Operating System ....................................	2-53
Preparation ....................................................................................................	2-53
PIIX3 IDE Drivers.........................................................................................	2-53
Matrox Mystique Video Drivers.....................................................................	2-54
Yamaha Audio Drivers...................................................................................	2-55
Number Nine Imagine 128 Series 2 Video Drivers..........................................	2-56
Section 3 Option Installation
General Rules For Installing Options ............................................................................	3-1
Precautions ...........................................................................................................	3-1
Optional Hardware................................................................................................	3-2
Removing the System Unit Cover ................................................................................	3-3
Removing the Cover .............................................................................................	3-3
Replacing the System Unit Cover ..........................................................................	3-5
Adding Internal Options...............................................................................................	3-6
Expansion Boards .................................................................................................	3-7
Slot Locations................................................................................................	3-8
Expansion Board Installation..........................................................................	3-8
Expansion Board Removal .............................................................................	3-10
SIMM Upgrade.....................................................................................................	3-11
Checking the Memory in the System ..............................................................	3-11
SIMM Removal .............................................................................................	3-13
SIMM Installation..........................................................................................	3-13
Video Upgrade .....................................................................................................	3-14
Data Storage Devices............................................................................................	3-16
Device Support ..............................................................................................	3-16
Device Slots...................................................................................................	3-16
Device Preparation.........................................................................................	3-18

Contents vii

Device Cables ................................................................................................	3-18
Diskette Drive Signal Cable............................................................................	3-19
IDE Signal Cables ..........................................................................................	3-20
SCSI Cable ....................................................................................................	3-20
System Power Cables .....................................................................................	3-21
Cabling an IDE or SCSI Device .....................................................................	3-21
Cabling a Diskette Drive ................................................................................	3-22
Storage Device Installation....................................................................................	3-23
3 1/2-Inch Drive Installation...........................................................................	3-23
Removing the Side Panel................................................................................	3-26
Removing the Front Panel ..............................................................................	3-27
Installing the 5 1/4-Inch Device ......................................................................	3-29
Replacing the Front and Side Panels ...............................................................	3-31
Adding External Options..............................................................................................	3-31
Parallel Printer ......................................................................................................	3-32
Serial Devices .......................................................................................................	3-32
SCSI Devices........................................................................................................	3-33
Section 4 Maintenance and Troubleshooting
Online Services ............................................................................................................	4-2
NEC’s FastFacts Service.......................................................................................	4-2
NECCSD Bulletin Board Service ..........................................................................	4-3
E-mail/Fax Technical Support Service...................................................................	4-5
Internet .................................................................................................................	4-5
NECCSD Technical Support Services ...................................................................	4-6
Maintenance ................................................................................................................	4-6
System Cleaning....................................................................................................	4-6
Keyboard Cleaning................................................................................................	4-7
Mouse Cleaning ....................................................................................................	4-7
Troubleshooting...........................................................................................................	4-8
Error Messages .....................................................................................................	4-8
Diagnosing and Solving Problems .........................................................................	4-11
Beep Codes...........................................................................................................	4-17
CMOS Battery Replacement .................................................................................	4-17

viii Contents

Section 5 Repair
Disassembly and Reassembly........................................................................................	5-1
System Unit Cover Removal .................................................................................	5-2
Side Panel Removal ..............................................................................................	5-4
Expansion Board Removal ....................................................................................	5-4
SIMM Removal ....................................................................................................	5-5
Front Panel Assembly Removal .............................................................................	5-7
Blank Panel and Metal Cover Plate Removal.........................................................	5-7
3 1/2-Inch Diskette Drive Removal .......................................................................	5-8
3 1/2-Inch Hard Disk Drive Removal ....................................................................	5-10
5 1/4-Inch Device Removal...................................................................................	5-11
Power Supply Removal.........................................................................................	5-13
System Board Removal.........................................................................................	5-15
Processor Subsystem Removal ..............................................................................	5-16
Illustrated Parts Breakdown .........................................................................................	5-17
Appendix A Connector Pin Assignments
I/O, Power Supply, and Chassis Intrusion Connectors ..................................................	A-1
Parallel Interface Connector ..................................................................................	A-2
Serial Interface Connectors ...................................................................................	A-3
Keyboard and Mouse Connectors..........................................................................	A-4
USB Connectors ...................................................................................................	A-5
Audio/MIDI Connectors .......................................................................................	A-5
Power Supply Connector ......................................................................................	A-6
Chassis Intrusion Connector..................................................................................	A-7
Storage Device Connectors..........................................................................................	A-7
Diskette Drive Connector......................................................................................	A-8
IDE Connectors ....................................................................................................	A-9
LED Connectors ..........................................................................................................	A-10
Hard Drive LED Connector ..................................................................................	A-10
Power LED Connector..........................................................................................	A-11
Reset Button Connector........................................................................................	A-11
Infrared Connector................................................................................................	A-12
Sleep Connector....................................................................................................	A-12
Power On Connector ............................................................................................	A-13
ISA, PCI, and SIMM Connectors.................................................................................	A-13

Contents ix

	ISA Pin Assignments.............................................................................................	A-13
	PCI Pin Assignments.............................................................................................	A-15
	SIMM Sockets......................................................................................................	A-16
Appendix B System Board Settings
Changing Jumper Settings ............................................................................................		B-2
	System Board Jumper Locations ...........................................................................	B-3
	Changing System Board Jumper Settings ..............................................................	B-4
	Processor/Bus Speed Jumpers ........................................................................	B-4
	BIOS Recovery..............................................................................................	B-6
	Clearing CMOS .............................................................................................	B-7
	Denying Access to CMOS Setup....................................................................	B-8
	Clearing the Password....................................................................................	B-10
Appendix C Hard Disk Drive Specifications
Hard Disk Drive Specifications ....................................................................................		C-1
Appendix D CD-ROM Reader Specifications and Jumper Settings
CD-ROM Reader Specifications...................................................................................		D-1
CD-ROM Reader Connectors and Jumper Settings ......................................................		D-2
List of Figures
1-1	System Controls and Storage Device Slots .....................................................	1-3
1-2	Rear Panel Features........................................................................................	1-4
1-3	IDE Hard Disk Drive Jumper Settings............................................................	1-20
1-4	CD-ROM Reader Controls and Indicators ......................................................	1-21
1-5	CD-ROM Jumper Settings .............................................................................	1-22
2-1	Voltage Selector Switch.................................................................................	2-2
2-2	Keyboard/Mouse Connections........................................................................	2-2
2-3	Monitor Signal Cable Connection...................................................................	2-3
2-4	Right Speaker ................................................................................................	2-4
2-5	Speaker Cables...............................................................................................	2-4
2-6	Connecting the Two Speakers ........................................................................	2-5
2-7	Attaching the Microphone and Y-Cable..........................................................	2-6
2-8	Connecting the AC Adapter ...........................................................................	2-6

x Contents

2-9	Power Button.................................................................................................	2-7
2-10	Main Menu ....................................................................................................	2-9
2-11	Display Properties Window – Windows 95.....................................................	2-39
2-12	Display Properties Window – Windows NT 4.0..............................................	2-40
3-1	Cover Screws.................................................................................................	3-4
3-2	Releasing the System Unit Cover....................................................................	3-5
3-3	System Unit Cover Replacement ....................................................................	3-6
3-4	System Board Upgrade Sockets and Connectors ............................................	3-7
3-5	Expansion Slot Locations...............................................................................	3-8
3-6	Removing a Slot Cover ..................................................................................	3-9
3-7	Inserting the Expansion Board........................................................................	3-10
3-8	Removing a SIMM.........................................................................................	3-13
3-9	Inserting the SIMM........................................................................................	3-14
3-10	Aligning the Video Module with the Socket ...................................................	3-15
3-11	Storage Device Slots......................................................................................	3-17
3-12	System Board Cable Connectors ....................................................................	3-19
3-13	Diskette Drive Signal Cable............................................................................	3-19
3-14	IDE Cable Connectors ...................................................................................	3-20
3-15	SCSI Connectors ...........................................................................................	3-20
3-16	Power Cable Connectors ................................................................................	3-21
3-17	Connecting IDE Device Cables ......................................................................	3-22
3-18	Connecting 1.2-MB Diskette Drive Cables .....................................................	3-22
3-19	Locating the Power Supply ............................................................................	3-24
3-20	Removing the Power Supply Screws ..............................................................	3-25
3-21	Securing a 3 1/2-Inch Drive............................................................................	3-26
3-22	Removing Side Panel Screws .........................................................................	3-27
3-23	Removing the Front Panel ..............................................................................	3-28
3-24	Removing the Slot Cover ...............................................................................	3-28
3-25	Attaching the Device Rails .............................................................................	3-29
3-26	Inserting the Device .......................................................................................	3-30
3-27	Aligning the Front Panel.................................................................................	3-31
3-28	Connecting a Printer Cable.............................................................................	3-32
3-29	Connecting an RS-232C Cable .......................................................................	3-33
3-30	Connecting a SCSI Cable ...............................................................................	3-34

	Contents xi
4-1	Removing the Mouse Ball Cover....................................................................	4-8
4-2	Battery Socket Location.................................................................................	4-18
4-3	Battery Removal ............................................................................................	4-18
5-1	Cover Screws.................................................................................................	5-3
5-2	Releasing the System Unit Cover....................................................................	5-3
5-3	Removing Side Panel Screws .........................................................................	5-4
5-4	Expansion Board Removal .............................................................................	5-5
5-5	System Board SIMM Sockets ........................................................................	5-6
5-6	Removing a SIMM.........................................................................................	5-6
5-7	Removing the Front Panel ..............................................................................	5-7
5-8	Removing the Slot Cover ...............................................................................	5-8
5-9	3 1/2-Inch Diskette Drive Cables....................................................................	5-8
5-10	Diskette Drive Screws....................................................................................	5-9
5-11	Diskette Drive Removal .................................................................................	5-9
5-12	3 1/2-Inch Hard Disk Drive Cables.................................................................	5-10
5-13	Removing the 3 1/2-Inch Drive ......................................................................	5-11
5-14	Removing the Device .....................................................................................	5-12
5-15	Removing the Device Rails.............................................................................	5-12
5-16	Power Supply Screws ....................................................................................	5-13
5-17	Power Supply Ducting (266-MHz Models) ....................................................	5-14
5-18	System Board Removal..................................................................................	5-15
5-19	Processor Subsystem Removal .......................................................................	5-16
5-20	PowerMate Professional Series Illustrated Parts Breakdown ..........................	5-20
A-1	System Board Chassis Intrusion, Power, and I/O Connector Locations...........	A-2
A-2	Parallel Interface Connector ...........................................................................	A-2
A-3	Serial Interface Connector..............................................................................	A-3
A-4	PS/2-Style Keyboard and Mouse Interface Connectors...................................	A-4
A-5	Storage Device Connector Locations .............................................................	A-7
A-6	LED Connectors ............................................................................................	A-10
A-7	Hard Disk LED Connector.............................................................................	A-10
A-8	Power LED Connector...................................................................................	A-11
A-9	Reset Button Connector.................................................................................	A-11
A-10	Infrared Connector.........................................................................................	A-12

xii Contents

A-11	Sleep Connector.............................................................................................	A-12
A-12	Power On Connector .....................................................................................	A-13
A-13	PCI, ISA, and SIMM Connector Locations ....................................................	A-13
B-1	Locating System Configuration Jumpers.........................................................	B-3
List of Tables
1-1	PowerMate Professional Series System Configurations...................................	1-1
1-2	System Board Feature Components................................................................	1-6
1-3	System Memory Map .....................................................................................	1-8
1-4	I/O Address Map ...........................................................................................	1-9
1-5	Interrupt Level Assignments...........................................................................	1-11
1-6	Parallel Port Addressing and Interrupts ..........................................................	1-13
1-7	Serial Port Addressing and Interrupts .............................................................	1-14
1-8	Matrox Mystique Video Board Support .........................................................	1-16
1-9	Number Nine Imagine Video Board Support ..................................................	1-16
1-10	Audio Subsystem Resources..........................................................................	1-18
1-11	Specifications.................................................................................................	1-23
2-1	Navigation Keys.............................................................................................	2-10
2-2	Hot Key Parameters .......................................................................................	2-24
2-3	Security Passwords ........................................................................................	2-28
3-1	Recommended Memory Upgrade Path ...........................................................	3-12
4-1	NECCSD Service and Information Telephone Numbers .................................	4-1
4-2	System Error Messages ..................................................................................	4-9
4-3	PCI Error Messages .......................................................................................	4-10
4-4	Problems and Solutions ..................................................................................	4-12
4-5	Diagnostic Beep Codes ..................................................................................	4-17
5-1	PowerMate Professional Series System Unit Disassembly Sequence ...............	5-1
5-2	PowerMate Professional Series Field-Replaceable Parts List...........................	5-15
5-3	PowerMate Professional Series Options .........................................................	5-19
5-4	PowerMate Professional Series Documentation and Packaging.......................	5-19

Contents xiii

A-1	System Board Connectors ..............................................................................	A-1
A-2	Parallel Interface Pin Assignments ..................................................................	A-3
A-3	Serial Interface Pin Assignments.....................................................................	A-4
A-4	Keyboard and Mouse Pin Assignments ...........................................................	A-4
A-5	USB Port Pin Assignments.............................................................................	A-5
A-6	Microphone In Pin Assignments .....................................................................	A-5
A-7	Line In Pin Assignments .................................................................................	A-5
A-8	Line Out Pin Assignments ..............................................................................	A-5
A-9	MIDI Pin Assignments ...................................................................................	A-6
A-10	Power Connector Pin Assignments.................................................................	A-6
A-11	Chassis Intrusion Pin Assignments..................................................................	A-7
A-12	Diskette Drive Pin Assignments......................................................................	A-8
A-13	IDE Interface Pin Assignments.......................................................................	A-9
A-14	Hard Disk LED Pin Assignments....................................................................	A-10
A-15	Power LED Pin Assignments .........................................................................	A-11
A-16	Reset Pin Assignments ...................................................................................	A-11
A-17	Infrared Pin Assignments................................................................................	A-12
A-18	Sleep Pin Assignments ...................................................................................	A-12
A-19	Power On Pin Assignments ............................................................................	A-13
A-20	ISA Bus Pin Assignments...............................................................................	A-14
A-21	PCI Connector Pin Assignments.....................................................................	A-15
A-22	SIMM Socket Pin Assignments ......................................................................	A-16
B-1	System Board Jumper Settings .......................................................................	B-4
C-1	Quantum 3.2-GB Hard Disk Specifications ....................................................	C-1
C-2	4-GB Seagate Hard Disk Specifications..........................................................	C-3
D-1	Specifications for Sixteen-Speed NEC CD-ROM Reader................................	D-1
D-2	Jumper A Settings ..........................................................................................	D-3
D-3	Jumper B Settings ..........................................................................................	D-4

xiv Contents

xv

Preface

This service and reference manual for NEC PowerMate® Professional Series computer systems contains hardware and interface information for users who need an overview of system design. The manual also includes system setup information, procedures for installing options, and illustrated parts lists. The manual is written for NEC-trained customer engineers, system analysts, service center personnel, and dealers.

The manual is organized as follows:

Section 1 — Technical Information , provides an overview of the system features, hardware design, interface ports, and internal devices. System specifications are listed, including dimensions, weight, environment, safety compliance, power consumption, and memory.

Section 2 — Setup and Operation , includes unpacking, setup, and operation information. It contains procedures for configuring the system through the Setup utility program and reinstalling the system software. This section includes procedures for restoring the operating system, various drivers, and application programs. Information on using the BIOS Update utility is also included.

Section 3 — Option Installation, provides installation procedures for adding optional expansion boards, diskette and hard disk storage devices, and system and video memory.

Section 4 — Maintenance and Troubleshooting, provides information on cleaning the system and identifying system malfunctions.

Section 5 — Repair, includes disassembly procedures along with an exploded view diagram of the system. Also included are parts lists for field-replaceable parts.

Appendix A — Connector Pin Assignments , provides a list of the system board’s internal and external connector pin assignments.

Appendix B — System Board Settings , includes information on setting jumpers for clearing passwords, resetting CMOS, disabling Setup access, and recovering from a corrupted BIOS.

Appendix C — Hard Disk Specifications, includes specifications for the IDE and SCSI hard disk drives provided with the computer.

Appendix D — CD-ROM Reader Specifications and Jumper Settings, provides specification and jumper setting information for the CD-ROM reader provided with the computer.

An Index is provided at the end of this guide.

xvii

Abbreviations

A	ampere
AC	alternating current
ASIC	application-specific integrated
	circuit
AT	advanced technology (IBM PC)
ATA	AT attachment
ATAPI	AT attachment packet interface
BBS	Bulletin Board System
BCD	binary-coded decimal
BCU	BIOS Customized Utility
BIOS	basic input/output system
bit	binary digit
BUU	BIOS Upgrade Utility
bpi	bits per inch
bps	bits per second
C	capacitance
C	centigrade
cache	high-speed buffer storage
CAM	constantly addressable memory
CAS	column address strobe
CD-ROM	compact disk-ROM
CGA	Color Graphics Adapter
CGB	Color Graphics Board
CH	channel
clk	clock
cm	centimeter
CMOS	complementary metal oxide
	semiconductor
COM	communication
CONT	contrast
CPGA	ceramic pin grid array
CPU	central processing unit
DAC	digital-to-analog converter
DACK	DMA acknowledge
db	decibels
DC	direct current
DIP	dual in-line package

DMA	direct memory access
DMAC	DMA controller
DOS	disk operating system
DRAM	dynamic RAM
ECC	error checking and correction
ECP	enhanced capabilities port (ECP)
EGA	Enhanced Graphics Adapter
EPP	Enhanced Parallel Port
EPROM	erasable and programmable ROM
EVGA	Enhanced Video Graphics Array
F	Fahrenheit
FAX	facsimile transmission
FCC	Federal Communications
	Commission
FG	frame ground
FIFO	first-in/first-out
FM	frequency modulation
FRU	field-replaceable unit
ftp	file transfer protocol
GB	gigabyte
GND	ground
HEX	hexadecimal
HGA	Hercules Graphics Adapter
Hz	hertz
IC	integrated circuit
ID	identification
IDE	intelligent device electronics
in.	inch
IPB	illustrated parts breakdown
ISA	Industry Standard Architecture
I/O	input/output
IPC	integrated peripheral controller
ips	inches per second
IR	infrared
IRQ	interrupt request
K	kilo (1024)
k	kilo (1000)

xviii Abbreviations

KB	kilobyte	R/W	read/write
kg	kilogram	S	slave
kHz	kilohertz	SCSI	Small Computer System Interface
lb	pound	SG	signal ground
LED	light-emitting diode	SIMM	single inline memory module
M	mega	SVGA	Super Video Graphics Array
mA	milliamps	SW	switch
max	maximum	TSC	Technical Support Center
MB	megabyte	TTL	transistor/transistor logic
MDA	Monochrome Display Adapter	tpi	tracks per inch
MFM	modified frequency modulation	V	volt
MHz	megahertz	Vac	volts, alternating current
MIC	microphone	Vdc	volts, direct current
MIDI	musical instrument device	VESA	video electronics standards
	interface		association
MPC	multimedia PC	VGA	Video Graphics Array
mm	millimeter	VRAM	video RAM
MPEG	Motion Picture Experts Group	W	watt
ms	millisecond	W	write
NC	not connected	WWW	world-wide web
NMI	Non-maskable Interrupt
ns	nanosecond
PAL	programmable array logic
PC	personal computer
PCI	Peripheral Component
	Interconnect
PDA	personal digital assistant
PFP	plastic flat package
PIO	parallel input/output
pixel	picture element
PROM	programmable ROM
RAM	random-access memory
RAMDAC	RAM digital-to-analog converter
RGB	red green blue
RGBI	red green blue intensity
RM	retention mechanism
ROM	read-only memory
rpm	revolutions per minute
R	read
RTC	real-time clock

Section 1

Technical Information

This section provides technical information about PowerMate® Professional Series computers. PowerMate Professional Series computers are Intel® Pentium® II processorbased systems with MMX™ and cache memory enhancements.

Depending on the model, the PowerMate Professional Series computer comes with a Pentium II 233-MHz or 266-MHz microprocessor and the Windows® 95 or Windows NT® 4.0 operating system. Multimedia and SCSI configurations are available in six models as described in Table 1-1.

Table 1-1 PowerMate Professional Series System Configurations

		Operating	System
Model Number	Processor	System	Memory	Video Memory	Hard Disk
MT-2550-24874X	233-MHz	Windows 95	32 MB	2 MB	3.2-GB IDE
	Pentium II			synchronous
				graphics RAM
				(SGRAM) on
				Matrox Mystique®
				video board
MT-2560-24874X	266-MHz	Windows 95	32 MB	2 MB	3.2-GB IDE
	Pentium II			synchronous
				graphics RAM
				(SGRAM) on
				Matrox Mystique
				video board
MT-2560-24874C	266-MHz	Windows NT	32 MB	2 MB	3.2-GB IDE
	Pentium II	4.0		synchronous
				graphics RAM
				(SGRAM) on
				Matrox Mystique
				video board
MT-2550-24874C	233-MHz	Windows NT	32 MB	2 MB	3.2-GB IDE
	Pentium II	4.0		synchronous
				graphics RAM
				(SGRAM) on
				Matrox Mystique
				video board
MT-2560-2784S	266-MHz	Windows NT	32 MB	4 MB video RAM	4.35-GB SCSI
	Pentium II	4.0		(VRAM) on
				Number Nine

Imagine™ 128 Series 2 video board

1-2 Technical Information

Table 1-1 PowerMate Professional Series System Configurations

		Operating	System
Model Number	Processor	System	Memory	Video Memory	Hard Disk
MT-2560-2785S	266-MHz	Windows NT	64 MB	4 MB VRAM on	4.35-GB IDE
	Pentium II	4.0		Number Nine
				Imagine 128
				Series 2 video
				board

All PowerMate Professional Series configurations come with the following common hardware:

T3 1/2-inch diskette drive

T512-kilobyte (KB) burst-rate synchronous secondary cache (BSRAM)

Tsixteen-speed (maximum) CD-ROM reader

T8-watt (W) external speakers.

The PowerMate Professional SCSI configuration comes with the above features and an Adaptec SCSI controller board.

NOTE: All PowerMate Professional Series systems contain audio connectors on the system board that are accessible on the rear of the system unit.

The following paragraphs give an overview of the PowerMate Professional Series systems. Differences between the systems are noted as they occur.

Technical Information 1-3

SYSTEM CHASSIS

The chassis provides an enclosure for the system board, power supply, six PCI/ISA expansion slots, and six storage device slots. The expansion slots include two 8-/16-bit ISA slots, one shared PCI/ISA slot, and three 32-bit PCI slots. One PCI slot contains either a Matrox Mystique or a Number Nine Imagine 128 Series 2 video board, depending on the model.

The six storage device slots accommodate up to four accessible devices and two internal hard disk drive devices. The accessible devices include the standard one-inch high 3 1/2- inch 1.44-MB diskette drive and up to three 1.6-inch high 5 1/4-inch storage devices. The internal device slots support up to two 1-inch high 3 1/2-inch hard disks.

Figure 1-1 shows the front panel features and the locations of the accessible storage device slots in a system. Figure 1-2 shows the features on the rear panel of the system chassis.

Figure 1-1 System Controls and Storage Device Slots

NOTE: The Matrox Mystique video board installed in some models contains a video module feature connector, in addition to the standard VGA connector. The Number Nine Imagine 128 Series 2 video board installed in some models contains only the standard VGA connector.

1-4 Technical Information

Figure 1-2 Rear Panel Features

SYSTEM BOARD

The system board includes the following features:

TIntel Pentium II microprocessor running at 233or 266-MHz (model dependent)

TIntel 82440FX PCI chipset used for PCI/ISA, memory, and peripheral control

TPC87308 Super I/O controller (integrates standard PC I/O functions: two serial ports, one EPP/ECP-capable parallel port, floppy disk interface, real time clock, CMOS RAM, keyboard controller, and support for an IrDA-compatible infrared interface)

TPCI and ISA peripheral connectors on the system board

TSupport for up to 256 MB of 60 nanosecond (ns) single in-line memory modules (SIMMs)

TIntel BIOS in a 2-MB flash memory device supports system setup and PCI autoconfiguration

TSound Blaster Pro™-compatible Yamaha audio chip

TExpansion slots for up to five add-in boards

¾Three dedicated PCI slots

¾Two dedicated ISA-bus slots

¾One combination slot for either a PCI or an ISA add-in board

Technical Information 1-5

NOTE: One expansion slot contains either a Matrox Mystique or a Number Nine Imagine 128 Series 2 video board as standard equipment. In SCSI models, a SCSI adapter board is also installed.

T200-watt power supply (switch-selectable for 115 and 230 Vac operation)

TTwo RS-232C-compatible 9-pin serial connectors

TOne multimode, 25-pin Centronics® -compatible parallel port

TTwo Universal Serial Bus (USB) connectors

TSix device slots:

¾One 1-inch high 3 1/2-inch slot (contains standard 1.44-MB diskette drive)

¾Three 1.6-inch high 5 1/4-inch slots (one slot contains the standard CD-ROM reader

¾Two internal 1-inch high 3 1/2-inch slots (one slot contains the standard hard disk)

TPS/2® -style keyboard and mouse connector

TSpeaker mounted on the system board

TPassword protection and padlock slot for system security

THardware management ASIC (NEC MagicEye™) chip mounted on the system board (see Section 2).

Table 1-2 lists the major chips on the system board. See Appendix A, “Connector Pin Assignments,” for a list of the system board connectors. See Appendix B, “System Board Settings,” for a description of system board switches.

1-6 Technical Information

Table 1-2 System Board Feature Components

Chip	Function
Pentium II Chip	233/66-MHz or 266/66-MHz Intel Pentium II
	processor
82440FX Chipset:
82371SB PCI/ISA IDE	Provides interface between PCI and ISA bus;
Xccelerator (PIIX3)	supports up to four PCI/IDE devices;
	mode 3 and mode 4 support; Logical block
	addressing (LBA) and Extended Cylinder
	Head Sector (ECHS) translation modes and
	ATAPI devices on both IDE interfaces
82441FX PCI Bridge and	Provides CPU interface control and integrated
Memory Controller (PMC)	DRAM control; supports a fully synchronous
	PCI bus interface plus CPU-to-DRAM and
	PCI-to-DRAM data buffering
82442FX Data Bus Accelerator	Connects to the CPU data bus, memory data
(DBX)	bus, and PMC private data bus; works in
	parallel with PMC to provide a high
	performance memory subsystem for
	Pentium II-based systems
PC87307 I/O Controller	Multifunction I/O device:
	∙ Multimode parallel port
	-- Centronics-compatible (standard mode)
	-- Enhanced capabilities port (ECP)
	-- Enhanced parallel port (EPP)
	∙ Two RS-232C serial ports that support an
	IrDA and Consumer IR compliant Infrared
	interface
	∙ Integrated real-time clock with Century
	calendar functionality and 242-byte
	battery-backed CMOS RAM
	∙ Integrated 8042A keyboard controller
	∙ Flexible IRQ and DMA mapping; interfaces
	are automatically configured during boot
	up; the I/O controller can also be manually
	configured in the Setup program
	∙ Supports industry-standard floppy
	controller

Technical Information 1-7

Processor and Secondary Cache

The PowerMate Professional uses a Pentium II processor with an internal clock speed of 233 MHz or 266 MHz. The external speed of the 233-MHz and 266-MHz processors is 66 MHz.

Each processor has 32 KB of write-back primary cache and a math coprocessor. The 32-KB primary cache provides 16 KB for instructions and 16 KB for data.

The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed to optimize multitasking operating systems. The 64-bit registers and data paths support 64-bit addresses and data types.

To use the Pentium II processor’s power, the system features an optimized 64-bit memory interface and 512 KB of secondary write-back cache incorporated into the processor.

The processor is compatible with 8-, 16-, and 32-bit software written for the Intel386™, Intel486™, Pentium, and Pentium Pro processors. The Pentium II processor is contained on a Single Edge Contact (S.E.C.) cartridge that plugs into the system board at Slot 1, which is a 242-pin edge connector. The processor subsystem consists of the following components:

Tprocessor card (including the processor and secondary cache)

Tthermal plate

Tback cover.

When the processor subsystem is mounted in Slot 1, it is secured by a retention mechanism (RM) attached to the system board. The RM acts as an insertion guide and prevents movement of the processor after installation. The processor heatsink is also stabilized by supports that attach to the motherboard.

System BIOS

The system BIOS is from Intel/American Megatrends Incorporated (AMI) and provides ISA and PCI compatibility. The BIOS is contained in a 2-MB flash memory device on the system board. The BIOS provides the Power-On Self Test (POST), the system Setup program, a PCI and IDE auto-configuration utility, and BIOS recovery code.

The system BIOS is always shadowed. Shadowing allows any BIOS routine to be executed from fast 32-bit onboard DRAM instead of from the slower 8-bit flash device.

NEC’s Flash ROM allows fast, economical BIOS upgrades. NEC Flash ROMs are reprogrammable system and video EPROMs. With NEC’s Flash ROM, a ROM BIOS change is expedited in the following ways:

Tis fast and easily done using a Flash utility

Teliminates the expensive replacement of ROM BIOS chips, and reduces system maintenance costs

1-8 Technical Information

Treduces inadvertent system board damage that can take place when replacing ROMs

Tfacilitates adopting new technology while maintaining corporate standards

Tgives network administrators company-wide control of BIOS revisions.

The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drives, hard disks, communication devices, and peripherals. The system BIOS also contains the Setup utility. The hardware setup default copies the ROM BIOS into RAM (shadowing) for maximum performance.

The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without removing the ROM (see Section 2 for further information on the BIOS Update utility). The Flash ROM supports the reprogramming of the system BIOS and the video BIOS.

The system memory map is shown in Table 1-3.

Table 1-3 System Memory Map

Memory Space	Size		Function
100000-8000000	130048	KB	Extended memory (configurable/upgradable)
E0000-FFFFF	64 KB		AMI System BIOS
EC000-EFFFF	16 KB		FLASH boot block (available as UMB)
EA000-EBFFF	8 KB		ECSD (Plug and Play configuration area)
E9000-E9FFF	4 KB		Reserved for BIOS
E8000-E8FFF	4 KB		OEM logo (available as UMB)
E0000-E7FFF	32 KB		BIOS reserved (currently available as UMB)
C8000-DFFFF	96 KB		Available HI DOS memory (open to ISA and PCI
			bus)
A0000-C7FFF	160 KB		Available HI DOS memory (normally reserved for
			Video BIOS)
9FC00-9FFFF	1 KB		Extended BIOS data
80000-9FBFF	127 KB		Extended conventional memory
00000-7FFFF	512 KB		Conventional base memory

Technical Information 1-9

I/O Addressing

The processor communicates with I/O devices by I/O mapping. The hexadecimal (hex) addresses of I/O devices are listed in Table 1-4.

		Table 1-4 I/O Address Map
	Address (Hex)	I/O Device Name
	0000-000F	PIIX3 - DMA controller 1 (channel 0-3)
	0020-0021	PIIX3 - Interrupt controller 1
	002E-002F	87308B I/O base configuration registers
	0040-0043	PIIX3 - Timer 1
	0048-004B	PIIX3 - Timer 2
	0060	Keyboard controller byte - Reset IRQ
	0061	PIIX3 - NMI, speaker control
	0064	Keyboard controller, command/status byte
	0070, bit 7	PIIX3 - Enable NMI
	0070, bits 6 through 0 PIIX3 - Real time clock, address
	0071	PIIX3 - Real time clock, data
	0078-0079	Reserved - board configuration
	0080-008F	PIIX3 - DMA page registers
	00A0-00A1	PIIX3 - Interrupt controller 2
	00C0-00DE	PIIX3 - DMA controller 2
	00F0	Reset numeric error (numeric data processor)
	0170-0177	Secondary IDE channel
	01F0-01F7	Primary IDE channel
	0200-0207	Game port
	0220-022F	Yamaha audio
	0278-027F	Parallel port 2
	02F8-02FF	Onboard serial port 2
	0330-0331	MPU-401 (MIDI)
	0376	Secondary IDE channel command port
	0377	Secondary IDE channel status port
	0378-037F	Parallel port 1
	0388-038B	Yamaha audio
	03BC-03BF	Parallel port 3

1-10 Technical Information

	Table 1-4 I/O Address Map
Address (Hex)	I/O Device Name
03E8-03EF	Serial port 3
03F0-03F5	Floppy channel 1
03F6	Primary IDE channel command port
03F7 (write)	Floppy channel 1 command
03F7, bit 7	Floppy disk change channel 1
03F7, bit 6 through 0 Primary IDE channel status port
03F8-03FF	Onboard serial port 1
04D0-04D1	Edge/level triggered
LPT + 400h	ECP port, LPT + 400h
0608-060B	Yamaha audio
0CF8*	PCI configuration address register
0CF9	Turbo and reset control register
0CFC-0CFF*	PCI configuration data register
FF00-FF07	IDE bus master register
FFA0-FFA7	IDE primary channel
0FF0-0FF7	Yamaha audio

* Only accessible by DWORD accesses.

System Memory

Configurations ship with 32 MB or 64 MB of memory: 640 KB of base memory and 31 MB or 63 MB of extended memory. System memory can be expanded up to 256 MB using optional single in-line memory modules (SIMMs) installed in SIMM sockets on the system board.

The memory configuration consists of two banks (bank 0 and bank 1) with two sockets each. The memory sockets accept 32-bit, 60-ns for faster, 4-, 8-, 16-, 32-, or 64-MB SIMMs. The sockets accept Extended Data Out (EDO) mode or Fast Page (FM) mode SIMMs and support parity, non-parity, or error checking and correction (ECC).

The SIMMs are 1 MB x 32 bit (4 MB), 2 MB x 32 bit (8 MB), 4 MB x 32 bit (16 MB), 8 MB x 32 bit (32 MB), and 16 MB x 32 bit (64 MB). When the standard SIMMs are removed, four 64-MB SIMMs may be installed for a total of 256 MB.

CAUTION: SIMMs must match the tin metal plating used on the system board SIMM sockets. When adding SIMMs, use tin-plated SIMMs only.

Technical Information 1-11

SIMMs install directly in the four sockets on the system board. The four sockets are assigned as Bank 0 (2 sockets) and Bank 1 (2 sockets). All configurations have two SIMMs installed in Bank 1.

SIMMs must be installed in pairs of the same memory type and size. Both sockets must be populated within a bank for the system to work. No switch or jumper settings are required when the memory is changed. The system BIOS automatically detects the SIMMs. See “Checking the Memory in the System” in Section 3 for the valid configurations.

Interrupt Controller

The interrupt controller operates as an interrupt manager for the entire system environment. The controller accepts requests from peripherals, issues interrupt requests to the processor, resolves interrupt priorities, and provides vectors for the processor to determine which interrupt routine to execute. The interrupt controller has priority assignment modes that can be reconfigured at any time during system operations.

The interrupt levels are described in Table 1-5. Interrupt-level assignments 0 through 15 are listed in order of decreasing priority. See Section 2, “Setup and Operation,” for information on changing the interrupts using Setup.

Table 1-5 Interrupt Level Assignments

Interrupt Priority	Interrupt Device
NMI	I/O channel check
IRQ00	Reserved, Interval Timer
IRQ01	Reserved, Keyboard buffer full
IRQ02	Reserved, Cascade interrupt from slave
IRQ03	Serial Port 2 (COM2)
IRQ04	Serial Port 1 (COM1)
IRQ05	Audio/LPT2 plug and play option/user-available
IRQ06	Diskette Drive Controller
IRQ07	Parallel Port 1 (LPT1)
IRQ08	Real-time clock
IRQ09	User-available

1-12 Technical Information

Table 1-5 Interrupt Level Assignments

Interrupt Priority	Interrupt Device
IRQ10*	USB (SCSI board for SCSI configurations)
IRQ11*	Video Board
IRQ12	Onboard mouse port (available if no PS/2 mouse)
IRQ13	Reserved, Math Coprocessor
IRQ14	Primary IDE
IRQ15	Secondary IDE if present, or else user-available

*These interrupts are selected and used by the installed expansion boards.

Plug and Play

The system comes with a Plug and Play BIOS that supports Plug and Play technology. Plug and Play eliminates complicated setup procedures for installing Plug and Play expansion boards. With Plug and Play, adding a Plug and Play expansion board is done by turning off the system, installing the board, and turning on the system. There are no jumpers to set and no system resource conflicts to resolve. Plug and Play automatically configures the board.

ISA Bus

The system board uses the ISA bus for transferring data between the processor and I/O peripherals and expansion boards. The ISA bus supports 16-bit data transfers and typically operates at 8 MHz. ISA expansion slot connector pin assignments are provided in Appendix A.

PCI Local Bus

The 32-bit PCI-bus is the primary I/O bus for the system. The PCI-bus is a highly integrated I/O interface that offers the highest performance local bus available for the Pentium II processor. The bus supports burst modes that send large chunks of data across the bus, allowing fast displays of high-resolution images.

The high-bandwidth PCI-bus eliminates the data bottleneck found in traditional systems, maintains maximum performance at high clock speeds, and provides a clear upgrade path to future technologies.

PCI expansion slot connector pin assignments are provided in Appendix A.

Technical Information 1-13

PCI/IDE Ports

The system board provides two high-performance PCI/IDE ports: a primary channel and a secondary channel. Each port supports up to two devices for a total of four IDE devices. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus. The installed hard disk drive is connected to the primary PCI/IDE port. In multimedia configurations, the installed CD-ROM reader is connected to the secondary PCI/IDE port.

Parallel Interface

The system has a 25-pin parallel bidirectional enhanced parallel port on the system board. Port specifications conform to the IBM-PC standards. The port supports Enhanced Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols. The protocols allow high-speed bidirectional transfer over a parallel port. This increases parallel port functionality by supporting more devices.

The BIOS has automatic ISA printer port sensing. If the BIOS detects an ISA printer port mapped to the same address, the built-in printer port is disabled. The BIOS also sets the first parallel interface port it finds as LPT1 and the second port it finds as LPT2. The interrupt is selected to either IRQ5 or IRQ7 via Setup. Software-selectable base addresses are 3BCh, 378h, and 278h.

I/O addresses and interrupts for the parallel port are given in Table 1-6.

NOTE: Any interrupts used for the built-in parallel port are not available for ISA parallel ports.

Table 1-6 Parallel Port Addressing and Interrupts

Starting I/O Address	Interrupt Level	Port
378	IRQ05	LPT1
278	IRQ05	LPT1 or LPT2
3BC	IRQ05	LPT1 or LPT2
378	IRQ07	LPT1
278	IRQ07	LPT1 or LPT2
3BC	IRQ07	LPT1 or LPT2

Parallel interface signals are output through the system board’s 25-pin, D-subconnector. This connector is located at the rear of the system unit. Pin locations for the parallel interface connector are given in Appendix A.

1-14 Technical Information

Serial Interface

The system has two 16C550 UART-compatible serial ports (COM1 and COM2) integrated on the I/O controller. The serial ports support the standard RS-232C interface and the IR interface (see Table 1-7). The buffered high-speed serial ports support transfer rates up to 19.2 KB. These ports allow the installation of high-speed serial devices for faster data transfer rates.

I/O addresses and interrupt levels for the two channels are given in Table 1-7. The interrupt level is selectable via Setup to either IRQ3 or IRQ4. Software selectable base addresses are 3F8h, 2F8h, 3E8h, and 2E8h.

NOTE: Any interrupts used for the built-in serial ports are not available for ISA parallel ports.

Table 1-7 Serial Port Addressing and Interrupts

Starting I/O Address	Interrupt Level	Port
3F8h	IRQ04	COM1
2F8h	IRQ03	COM2*
3E8h	IRQ04	COM3
2E8h	IRQ03	COM4
* Used for IrDA data transfer

See Section 2, “Setup and Operation,” for information on resetting the port through Setup.

Serial interface specifications include:

TBaud rate up to 19.2 KB per second

TWord length - 5, 6, 7, or 8 bits

TStop bit - 1, 1.5, or 2 bits

TStart bit - 1 bit

TParity bit - 1 bit (odd parity or even parity).

Serial interface signals are output through the system board’s 9-pin, D-subconnector. The connectors are located at the rear of the system unit. Pin locations for the serial interface connector are shown in Appendix A.