NEC PowerMate® ES 5250 Series
Release Notes
The PowerMate ES 5250 Series Release Notes provide up-to-date informat ion
on installing the app licat ions that come with your computer. These notes also
provide additional valuable information about your computer that was not
included in the printed user’s guide or online NEC Help Center.
Please read these notes in their ent iret y.
CONTENTS
Applications and Online Documentation...........................................................................................2
Installing Applications in the Correct Order.................................................................................. 2
Installing NEC SNMP Agent........................................................................................................ 4
Uninstallin g th e NEC SNMP Agent or LANDesk Client Manager ................................................ 4
When Both NEC SNMP Agent and LANDesk Client Manager Are Insta ll ed ............................ 4
When LANDesk Client Manager Is In stall ed With out the NEC SNMP Agent........................... 4
Installing Cheyenne Backup ......................................................................................................... 5
Installing PartitionMagic.............................................................................................................. 5
Installing Internet Explorer 4.01 Add-On Components.................................................................. 6
Using the LS-120 SuperDisk Copy Utility.................................................................................... 6
System Configuration....................................................................................................................... 6
Configuring the System for the NEC SNMP Agent....................................................................... 6
Configuring the System for NEC WebTelligent............................................................................ 7
Configuring the System for Microsoft Internet Explorer ............................................................... 7
Changing Network Settings.......................................................................................................... 7
Checking Differences Between CMOS Setup Defaults and Shipped Settings................................. 8
From the Standard CMOS Setup Menu.................................................................................... 8
From the PNP/PCI Configuration Menu................................................................................... 8
From the Integrated Peripherals Menu...................................................................................... 9
Identifying the Pentium III Processor............................................................................................ 9
Setting Boot Order in BIOS........................................................................................................ 10
Getting CD-ROM Support in Command Prompt Only Mode....................................................... 10
SCSI Drive Limitations.................................................................................................................. 10
Booting from a CD .................................................................................................................... 10
Using the NEC OS Restore CD with a SCSI Drive..................................................................... 10
Intel Processor Serial Number Control Utility................................................................................. 10
Identifying System Requirements ............................................................................................... 11
Instal ling t he Utility................................................................................................................... 11
Looking at Serial Number Features............................................................................................ 11
Getting Answers to FAQs.......................................................................................................... 11
Getting Intel Technical Support.................................................................................................. 13
Windows 95 Issues.........................................................................................................................13
Controlli ng C D Audio................................................................................................................ 13
Using Cheyenne Backup............................................................................................................ 13
Backing Up Large Drives....................................................................................................... 13
Using Cheyenne Backup with LANDesk Client Manager....................................................... 13
Using Cheyenne Backup with the Seagate Travan Tape Backup ............................................. 14
Clicking the Product Catalog Button .......................................................................................... 14
Restoring Software with a U.S. Robotics 56K V.90 Modem Installed......................................... 14
Configuring the System for PIIX4 Support................................................................................. 14
Reconfiguring Ultra DMA Support ........................................................................................ 14
Determining IDE Device Compatibility.................................................................................. 15
NEC PowerMate ES 5250 Series Release Notes 1
Windows 98 Issues.........................................................................................................................15
Ejecti n g th e NEC A p plicatio n and Driver CD from a DVD-R OM D r ive ........................................15
Finding Tape Device Icons..........................................................................................................15
Installing CD-ROM MS-DOS Drivers on Systems with Windows 98 Second Edition ..................15
Windows NT Issues ........................................................................................................................16
Installing TC P/IP Proto col..........................................................................................................16
Restoring Network Card Drivers................................................................................................. 16
Installing BootMagic in a System with Windows NT...................................................................17
Configuring BootMagic..........................................................................................................17
Correcting the BootMagic Configuration.................................................................................18
Applications and Online Documentation
The system comes with t he o p er ating system preloaded. Microsoft® Internet
Explorer® 5.0 also comes preinstalled on systems with the Windows® 98
op e rating syst em. Ins ta ll all other applicat io ns and online docu me ntation fr om
the NEC Application and Driver CD.
See the guidelines in the following sections to install applications, the NEC
Help Center online documentat ion, and the Healthy Environment online
brochure.
Installing Applications in the Correct Order
Follow these guidelines whe n you insta ll applicat ions a nd t he NEC Help Center :
For systems with the Windows 95 or Windows NT® operating system,
install Microsoft Internet Explorer 5.0 or Internet Explorer 4.01
alone,
and Driver CD.
Internet Explorer 5. 0 already comes preinstalled on syste ms with t he
Windows 98 operating system.
Both Internet Explorer 5. 0 and Internet Explorer 4. 01 versions come on
the NEC Application and Driver CD.
The Internet Explorer 4.01 version includes Service Pack 1 (S P1 ) which
takes time to in itialize after s e tup. Be sure to w a it for the initia lization
process to complet e before you att e mpt to ins tall L ANDesk® Client
Manager. Wait u ntil all disk activity has stopped.
Installing LA NDesk Client Manager before Inter net Explorer
4.01 complet es initialization causes a DMI start “failed to
launch Intel LA NDesk Client Manager” error.
before
installing any other application from the NEC Application
!
CAUTION
first
and
2 NEC PowerMate ES 5250 Series Release Notes
Install LANDe sk C l ie nt Manager alone and before installing the
Cheyenne® Backup utility, NEC Configuration Change Notification,
NEC Auto Backup utility, or NEC WebTelligent™ software.
NEC Configuration Change Notification, NEC Auto Backup utility, and
NEC WebTelligent are NEC To olTelligent™ softw are component s.
Note:
before any of the applications or utilities that function in
conjunction with it. Install the Cheyenne Backup utility, the
NEC Configurati on Change Notification, NEC Auto Backup
utility, and t he NE C WebTelli gent software after in stal ling
LANDesk Client Manager.
Do not install both the NEC SN M P Agent and LANDesk C lient M a nager
LANDesk Client Manager should be i nstalled
on the same computer. The two applicat ions are inco mpatible. If both
NEC SNMP Agent and LANDesk Clie nt Manager are installed, it is not
possible to remove either app lication. To remove them, a full restor e must
be performed after which all appl ications must be re ins talled.
!
CAUTION
Do not install both t he NEC SNMP Agent and LANDesk
Client Manager on the same computer.
The installation and op er ation of the NEC Help Center requires the
installation of Microsoft Internet Explorer 4.01 or 5.0.
Note:
without either version of Internet Explorer on y our system ,
the Help Center setup program prompts you to install
Internet Ex plorer 4.01. The NEC Help Center is designed to
work with Int er net Ex plor er v ersion 4.01
If you attempt to install the NEC Help Center
or highe r
.
See “NEC Applicat ion and Driver CD” in Chapter 3 of the PowerMate ES 5250
Series User’s Guide for detaile d informa tio n a bout inst alling application s from
the Application and Driver CD.
NEC PowerMate ES 5250 Series Release Notes 3
Installing NEC SNMP Agent
See the previous sect ion “Installing Applications in the Correct Order” and
“NEC SNMP Agent” in Chapter 4 of the PowerMate ES 5250 Series User’s
Guide for d etailed ins tallatio n information.
!
CAUTION
Do not install both t he NEC SNMP Agent and LANDesk
Client Manager on the same computer.
Uninstalling the NEC SNMP Agent or LANDesk Client Manager
LANDesk Client Manager and the NEC S NMP Agent ar e not fully co mpatible
when both are installed on t he same co mputer. See the following sections for
information about uninstalling these applications.
When Both NEC SNMP Agent and LANDesk Client Manager Are Installed
If both applications are installed, LANDesk Client Manager does not function
correctly and cannot display ASIC-relat ed tabs for t emperatur e, fan, vo ltage,
and chassis intrusion status.
In addition, each time the co mputer is restarted, a Service Control Manager
window displays an error message and prompts the user to press
Enter
If LANDesk Client Manager and the NEC SNMP Agent have both been
installed, it is not possible to remove either application using the uninstall
utility. If you at tempt to r emove one of the appl ic atio ns, you mu st perform a fu ll
operating system restore using the NEC OS Restore CD.
After the full restore, reinstall all appropriate applicat ions fro m the NEC
Application and Driver CD. Do not reinstall both LANDesk Client Manager and
the NEC SNMP Agent.
When LANDesk Client Manager Is Installed Without the NEC SNMP Agent
You can use the uninstall utility to r emove LANDesk Client Manager if the
NEC SNMP Agent has not been installed on the system. When you uninstall
LANDesk Client Manager, do not interrupt the uninstall process or power off
the system. The uninst all utility displays a message box ind icating that the
uninstall process takes 10 minutes or longer to completely remove LANDesk
Client Manager.
Note:
Configuration Change Notification and NEC Aut o Backup,
require the installation of LANDesk Client Manager . If you
remove LANDesk Cli ent M anager , also remove the NEC
Management Tools to prevent error message reports.
NEC Management Tools, such as the NEC
.
4 NEC PowerMate ES 5250 Series Release Notes
If you interrupt the uninstall process or power off the system, you cannot use the
uninstall utility to remove the LANDesk application. You must then use the
NEC OS Restore CD to perform a full oper at ing syste m rest ore. After the full
restore, you must r einstall all appropriate applications from the NEC
Application and Driver CD.
Installing Cheyenne Backup
After installing the Cheyenne® Backup utility on the system and rebooting the
system, an “Unable to connect to Group” error message might be d isplayed.
This message indicates that a backup tape unit is not installed. Installing a tape
unit or reconfiguring the Cheyenne Backup utility removes this message.
See “Using Cheyenne Backup” for is s ues related to us ing the utility in
Windows 95.
Installing PartitionMagic
In sta ll PartitionMagic™ files from the NEC Application and Driver CD. Select
the PartitionMagic software from the Applications tab in the Installation utility
menu. The utility loads files from the NEC Application and Driver CD to
C:\Program Files\PowerQuest\PartitionMagic4
documentation files in the following folders:
. You can find setup and
Btmagic
Diskette
Setup
Userinfo.
If the PartitionMagic setup pro gr am asks you for a seria l number, ent er t he
follo wing nu mb er :
PM400ENOEMCD-673785
See the documentation in the User info fo lder for information about using
PartitionMagic, BootMagic™, and the recovery diskette progr am. Reading the
Userinfo files requ ires the Adobe® Acrobat Reader. T he Adobe Acro bat Reader
comes on the NEC Application and Driver CD. Select the Adobe software from
the Applications tab in the I ns ta lla tio n util ity me nu.
Note:
the Windows NT operating system, see “Installing
BootMagic in a System with Windows NT” at the end of this
document.
If you are installing BootMagic in a system with
NEC PowerMate ES 5250 Series Release Notes 5
Installing Internet Explorer 4.01 Add-On Components
Choosing the Installing Internet Explorer 4.01 Add-On Components option on
the NEC Application and Driver CD results in a file opening error message. Due
to the space these component s require, the component files are not included on
the CD. NEC CSD recommends that you run Inter net Exp lorer 4.01, click the
Help menu, and select Product Update. This procedure takes you to the
Microsoft Inter net Explorer 4.01 website where you ca n install these
components.
Using the LS-120 SuperDisk Copy Utility
Using the LS-120 SuperDisk™ Copy utility on 1.44-MB or 120-MB media
intermittently causes system lockups and diskette eject failures. This condition
only occurs when you use the SuperDisk Copy utility supplied with the
SuperDisk Tools diskette shipped with the system.
To safely copy a 1.44-MB diskette, NEC CSD recommends using the standard
Microsoft® Disk Copy program supplied with the Microsoft Windows
operating system. You can find the Microsoft Disk Copy program by double
clicking
displays Copy Disk as one of the available items. Using this Copy Disk program
allows the LS-120 SuperDisk drive to copy 1.44-MB diskettes without system
lockups and allows the drive to eject t he 1.44-MB diskette. However, this utility
does not copy 120-MB media.
If you need to duplicate 120-MB media, you must use the SuperDisk Copy
utility. To avoid data loss, make sure you save all data and close all applicat ions
before you attempt to copy 120-MB diskettes with the SuperDisk Copy utility.
To recover from a diskette eject failure or a system lockup after completing the
SuperDisk Copy, restart the system by pressing the power button to turn off the
system. Then press the power button again to turn on system power.
Please call NEC CSD Technical Support services for the updated SuperDisk
Copy utility.
My Computer
and right clicking the
System Configuration
See the following sections for s yste m configuration information.
LS-120
®
icon. The context menu
Configuring the Sy stem for the NEC SNMP Agent
TCP/IP must be enabled before you can use the NEC SNMP Agent. See
“Changing Network Settings” in this doc u ment to enab le TCP /IP. See
“Installing Applications in the Correct Order” in this document and “NEC
SNMP Agent” in Chapter 4 of the PowerMate ES 5250 Series User’s Guide for
inst a lla tion info rmation.
6 NEC PowerMate ES 5250 Series Release Notes
Configuring the System for NEC WebTelligent
TCP/IP must be enabled before you can use NEC WebTellige nt . S ee “Changing
Network Settings” in this d ocument to enab le TCP /IP. See “NEC WebTelligent”
in Chapter 4 of the PowerMate ES 5250 Series User’s Guide for detailed
inst a lla tion info rmation.
Configuring the System for Microsoft Internet Explorer
TCP/IP must be enabled before you can use Microso ft I nt ernet Exp lorer 4.01 or
higher. See the next section, “Changing Network Sett ings,” to enable TCP/IP.
Install Internet Explorer version 4.01 or 5.0 from the NEC Application and
Driver CD.
Note:
systems with the Windows 98 operat ing system.
Internet Explorer 5.0 comes preinstalled on
Changing Network Settings
All systems are configured with the NetBEUI and NWLink protocols enabled.
Ho w ever, befo re you conne c t a system to yo ur network you might need t o:
enable a different network protocol
disable unneeded protocols for enhanced syste m performance
add or change network, domain, and gateway information.
The following procedure describes how to disable the NetBEUI and NWLink
protocols, enable TCP/IP, and provide network, domain, and gateway
information. (If a different protoco l is enabled, the menu choices might differ
from those described in the procedure.)
For information about installing TCP/IP on a system with Windows NT 4.0, see
“Installing TCP/IP Protocol” in this document.
1. From the Windows desktop, click
and click
Control Panel
on the taskbar, point to
Start
Settings
,
.
2. Double click the
3. Click the
protocols are loaded:
NetBEUI Protocol
NWLink IPXSPX-Compatible Transport
NWLink NetBIOS
4. Highlight
warning window appears asking for confirmation to continue.
5. Click
Yes
NetBIOS lines disappear from the Configuration display.
Network
Configuration
NWLink IPXSPX-Compatible Transport
icon in the Control Pane l win dow.
ta b. In the Configuration displa y, the following
and click
Remove
. The NWLink IPXSPX-Compatible Transport and NWLink
NEC PowerMate ES 5250 Series Release Notes 7
. A
6. Repeat steps 4 and 5 to remove the
NetBEUI
Protocol.
7. In the Configuration tab display, click
.
Add
8. Highlight
Microsoft
and then
TCP/IP
. Highlight
Add
Protocol
and click OK. The TCP/IP Setup
window appears. If there is a DHCP server o n t he network, click
otherwise click No.
9. Change the path in the window to
C:\I386
. Click
Continue
. The Network
window appears. If Yes was clicked in step 8, skip to step 16. If No was
clicked in step 8, the Windows Setup window appears.
10. Click
11. Fill in t he
Close
IP Address
. The Microsoft T CP /IP Pro perties Box appears.
, the
Subnet Mask
, and the
Default Gatewa y
“Specify an IP address” area.
12. Click the
13. Click the
14. Click the
15. Click the
16. Click OK. When prompted to restart the syste m, click
tab and enter the host and domain name in the DNS display.
DNS
Identification
tab and enter the WINS address if appropr iate.
WINS
Routing
tab and change the Computer Name if appropriate.
tab and enable IP forwarding if appropriate.
.
Yes
and c lick
;
Yes
in the
Checking Differences Between CMOS Setup Defaults and Shipped
Settings
The CMOS settings as shipped for your system might differ from the default
settings. If the Setup Defaults are loaded, and depending upon your system
configuration, it might be necessary to adjust certain CMOS settings to recreate
the shipped BIOS settings.
You can find information about entering CMOS Setup in Chapter 3 of the
PowerMate ES 5250 Series User’s Guide. It is reco mmended that you write
down the current settings before making any changes.
If the default settings are loaded, either manually or because of a dead CMOS
battery, you might need to change so me of the settings. Check the settings
described in the following sections.
From the Standard CMOS Setup Menu
“Drive A” defaults to “1.44M, 3.5IN.” If the system is using the optional LS120
120-MB SuperDisk Drive, or the system is not using a diskette drive, set
Drive A to “Disabled.”
From the PNP/PCI Configuration Menu
“PNP OS Installed” defaults to “Yes.” If the system is using the Windows NT
operating system, change this setting to “No.”
8 NEC PowerMate ES 5250 Series Release Notes
From the Integrated Peripherals Menu
“Onboard Sound” defaults to “Enabled.” If the system is using the optional
Creative Labs SB Live sound card, set this item to “Disabled.”
“Onboard LAN” defaults to “Enabled.” If the system is using the optional 3Com
3C905B-TX 10/100 Ethernet, set this item to “Disabled.”
“Onboard FDC Co nt roller” defaults to “Ena bled.” If the system is using the
optional LS120 120-MB SuperDisk Drive, or the system is no t using a diskette
drive, set this item to “Disabled.”
Identifying the Pentium III Processor
NEC comput er systems with the Inte l® Pentium® III processor come equipped
with the most advanced Intel Pentium processor available.
Because the new Pentium III processor was introduced after t he release o f
Microsoft® Windows® 98, Windows 95, and Windows NT® operat ing systems,
these operat ing systems are not able to correctly ident ify the processor. These
operating systems might ident ify the Pentium III processor as a Pentium II or
Pentium P ro processor.
Note:
does not recognize t he new Pentium III processor and
identifies it as a Pentium II processor.
Intel LANDesk Client Manager software also
Windows identifies t he processor on the General tab of the Windows Syst em
Properties sheet. You can get to System Properties in either of the following
ways:
Right click the My Computer icon on the Windows desktop and select
Properties
Select
from the drop-down menu.
Settings
from the Windows Start menu, click
Control Panel
,
double click the System icon.
Processor identification in Microsoft Windows and in Intel LANDesk Client
Manager does not effect in any way the performance o f your Pentium III
processor. At bootup, the system BIOS detects the Pentium III processor.
You can obtain a patch to fix the Windows pro cessor identification once
Microsoft releases the patch. Check for the patch on the Microsoft website
(
www.microsoft.com
) or NEC CSD website (
www.nec-computers.com
).
Future versions o f LANDesk C lient Manager will correct t he processor
identification in LANDesk C lient Manag e r.
NEC PowerMate ES 5250 Series Release Notes 9
Setting Boot Order in BIOS
To use the CD-ROM drive as a boot device, the BIOS must list it before the
hard drive and/or before the network. The system does not boot from a Zip
drive if it is listed as the fir st boot device.
Getting CD-ROM Support in Command Prompt Only Mode
CD-ROM support is not available when you select F8 at th e “Starting Windows
9x” prompt and select the
CD-ROM support in the Command Prompt Only mode, run
which is located in the C:\WINDOWS directory.
Command Prompt Only
option. To init iate
DOSSTART.BAT
SCSI Drive Limitations
The following procedures and o perat ing limitations apply to s yste ms whose o nly
hard drive is a SCSI devic e.
Booting fr om a CD
In systems w ith only a SCSI hard drive, it is no t possible to boot from an IDE
CD-ROM drive.
®
Using the NEC OS Restore CD with a SCSI Drive
If a situation arises in which a full oper ating system resto r e must be performed
using the NEC OS Restore CD, first boot the system from the bootable diskette.
(This might be necessary, for example, if the system does not boot from the hard
drive.) The boot able diskette comes with all systems that have a SCSI hard
drive. After the system boot s, pro ceed with the NEC OS Resto r e procedure.
Intel Processor Serial Number Control Utility
The Int e l® Processor Serial Number Control utility is a Windows® program that
enables or disables t he reading of the Pentium® III processor serial number by
software. This function lets you control which software programs or websites
have permission to r ead the processor serial number. When installed, the utility
runs automatically each t ime the syst em powers on.
This utility places an icon in the Windows s yst em tray. The icon provides a
visual status of the processor serial number. You have the option of hiding the
system tray icon. You can disable the processor serial number at any t ime.
However, enabling the seria l number r equires restarting the syst em.
The following info r mation describes:
system requirements
installation pro cedures
processo r serial number features
10 NEC PowerMate ES 5250 Series Release Notes
answers to frequently asked questions
Intel technical support.
Identifying System Requirements
The Intel Processor Serial Number Control utility requ ires:
a Pentium III processor-based system
Windows 95, Windows 98, or Windows NT® 4.0 (or later)
2 megabytes of hard drive space.
Installing the Utilit y
The Intel Processor Serial Number Control Ut ility (vers io n 1.0) comes o n the
NEC Application and Driver CD. S ee your Po werMate ES 5250 Series User’s
Guide for information about using the NEC Applicat ion and Dr iver CD.
Run
setup.exe
contain a Pentium III processor generates an error message.
from the directory where you unzip the file.
Note:
Installing this utility on a system which does not
Looking at Serial Number Features
The Int e l processor serial number, a new feature of the Pentium III processor, is
an identifier for t he processor. The processor serial number is designed to be
unique, and when used in conjunction with other identification methods, can be
used to identify the syste m or user. This number can be used in a wide variety of
applications which bene f it fro m stronger forms of system and user
identificat ion.
The processo r ser ial number is analogous to a conventional serial number, with
these important differences:
A software application can read the processor serial number.
You can disable the reading of the serial number via utility progr ams
such as this one, or via the BIOS, depending on the system configuration.
For additional information about the Pentium III processor and the processor
serial number, please visit
Getting Answers to FAQs
See the following answers t o questions about the processor ser ial number.
What are the benefits of the processor serial number?
You can use the processor seria l number in applications which benefit from
stronger for ms o f system and user identification.
www.intel.com/pentiumiii
NEC PowerMate ES 5250 Series Release Notes 11
.
Why would I want to turn off my processor serial number?
Intel believes the pro cessor serial number can provide compelling benefits to
users. They are developing featur es in conjunction with the processor ser ial
number to allow responsib le service providers to pro vide serv ices w hic h
maintain your privacy. However, if you are concerned that a given
application/ service u sing your p roc e s s or nu mbe r might imp act your p rivac y, you
can turn off the processo r serial number using the utility or the BIOS setting.
What is the default state of the processor serial number?
The default stat e o f the processor serial number is on, until the Pro cessor Serial
Number Control util ity is inst alled. Once the Proce s s or Serial Number Control
ut ility is installed, it t urns the processor serial number off by d efault. Y ou can
use the utility to tur n on the processor serial number.
Can a website read my serial numbe r without my knowledge?
No , gener ally not. Websites cannot read se rial numbers u nless you allow the m
to download a program which can read t he processor serial number. Almost a ll
browsers are configured to war n users whenever t he y download executable
software. Unless you disable the warning in the browser, you should receive a
notification.
Does Intel track serial numbers?
Generally not, other than related to the manufacturing process. Intel does not, in
the absences of advance and expres s consent of a user, collect seria l number
data which is otherwise identified with a user.
Which programs and/or websites currently use the processor serial
number?
You can find a complete list of programs which can take advantage of the
processor serial number and other new capabilities of the Pentiu m III processor
at
http://www.intel.com/pentiumiii/utility.htm
How can I tell if my processor serial number is turned on?
.
The control utility allows you to check the st at us by:
Viewing the icon itself. The disabled icon shows a r ed circle wit h a white
“x.”
Clicking the task tray icon and selecting the “Status” menu it em. Or yo u
can select the menu from the tool tip shown when you position the mouse
over the task tray icon.
12 NEC PowerMate ES 5250 Series Release Notes
Getting I n tel Te chnical Supp or t
For world wide 7 days a week, 24 hours a day techn ica l support, please visit the
Intel support website at
http://support.intel.com
.
Email:
In the United States, call
St andard Time.
For world wide phone contacts, please see
http://support.intel.com/support/feedback.htm
support@intel.com
800-628-8686
Windows 95 Issues
The following material describes information specific to systems running the
Microsoft® Windows 95® operating system.
Controlling CD Audio
CD au dio volume is not co ntrolled b y the Windo ws 95 task bar Volume C ont r ol.
To control CD audio vo lume, access your CD player program. Move the volume
slider bars up or down to increase or decrease CD aud io volume.
Using Cheyenne Backup
The following notes describe conditions and procedures specific to systems with
the Windows 95 operating system running Cheyenne Backup. See also
“Installing Cheyenne Backup” earlier in this document.
.
from 5:00 a.m. to 5:00 p. m. Pacific
.
Backing Up Large Drives
When Cheyenne Backup is set to automatically back up a system drive greater
than 2.1 GB to a network drive, multiple instances of the Copy program might
be launched. The number of Copy programs launched depends upo n the number
of drive letters assigned to the hard drive. T he first instances e nd w ith an
indication that no data was tr ansferred. T he last instance completes the backup
successfully.
Using Cheyenne Backup with LANDesk Client Manager
Cheyenne Backup can occasionally report that a backup was incomplete.
Cheyenne Backup does not back up files that are open, so it might report this
condition if the backup was run while files are open, or because LANDesk
Client Manager it self is running.
When this happ ens, the r eport window d is pla ys but tons for option s to bac k up
files or utilities that are open. See your documentation on Cheyenne Backup for
more information on these options.
®
NEC PowerMate ES 5250 Series Release Notes 13
Using Cheyenne Backup with the Seagate Travan Tape Backup
Currently, Cheyenne Backup does not work with the Seagate Travan drive in the
Windows 95 environment. The Cheyenne Backup utility does support other
backup drives, for example, diskette drives, Zip drives, and QIC drives.
Clicking the Product Catalog Button
When a computer running the Windows 95 operating syste m is first booted, a
Welcome screen appears. I f the
Product Catalog
button is clicked, the user is
prompted to insert the Windows 95 CD. This CD is not included with the
system. Click
Cancel
to clear the message.
Restoring Softwa re with a U.S. Ro botics 56K V.90 Modem
Installed
If your system has a U.S. Robot ics® 56K V.90 Modem installed and you restore
the Windows 95 operating syste m, t he syst em might disp la y a message
indicating it cannot load the Mo dem.inf file. If this message appears, follow the
inst r uc t io ns in “Applications and Online Documentation” in this document.
Select the US Robotics 56K Mode m fro m the appro priate Operating System
section of the NEC Applicat ion and Dr iver CD.
Configuring the System for PIIX4 Support
The following support limitations apply to PIIX4 (PCI ISA IDE Xcelerator).
Reconfiguring Ultra DMA Support
The PCI IDE interface on the PowerMate ES 5250 Series system supports the
latest ATA ULTRA DMA/33 inter face. NEC CS D configured the system with
the PIIX4 component released from Inte l Corporation. However, standard
versions of Windows® 95 released prior to the release of PIIX4 do not recognize
the PIIX4 as capable of supporting ULTRA DMA/33.
Standard versions of Windows 95 require the addition of several information
files (.INF files) for the support of PIIX4 features. NEC CSD already includes
these .INF files in the preinstalled software that comes with your system. NEC
CSD recommends that cust omers use the version of Windows 95 that is
included with their system.
Note:
version of Windows 95 that is included with their system
because this versi on is already configured for Ultra DMA/33.
NEC CSD recommends that customers use the
14 NEC PowerMate ES 5250 Series Release Notes
When users install their own version of Windows 95, ULTRA DMA/33 does
not function without t he addition of these files. T hese .I NF files can be added to
a new install of Windows 95 by using the NEC OS Restore CD. This results in
full ULTRA DMA/33 support. To add the files, run the OS Restore program in
the Windows operating system. Select the option to install PIIX4 support.
Determining IDE Device Compatibility
The new PIIX4 component co ntains a small change in the IDE interface. T h is
change to lower voltage levels o n o ne signal has no effect o n most of the IDE
hard drives on the market. A small number of older drives fail to function with
this new setting.
Windows 98 Issues
The following material describes information specific to systems running the
Microsoft® Windows 98® operating system.
Ejecting the NEC Application and Driver CD from a DVD-ROM Drive
If your system has a Hitachi DVD-ROM drive (4X GD-2500) and you manually
load applications or drivers fro m the NEC Application and Driver CD, a dialog
box appears with the message “Reminder: Plea se remove CD-RO M.”
Pressing the eject button on the DVD-ROM drive displays another dialog box
with the message: “Eject request to Drive in Use: An Eject r equest was r eceived
for a drive that is in use, continue with eject operation?”
Click OK to eject the CD from the DVD-ROM drive. The first dialog box is
displayed. Click OK to comp lete the softwar e loadin g opera tion.
Finding Tape Device Icons
Windows 98 displays tape device detection icons in Control Panel and Device
Mana ger w hen no tape devices ar e installed in t he syst em. This is normal for the
chipset used on the PowerMate ES 5250 Series system board. The Windows 98
operating system indicates that support for a tape device is available.
Installing CD-ROM MS-DOS Drivers on Systems with Windows 98
Second Edition
CD-ROM MS-DOS® drivers are not installed on systems running the
Windows® 98 Second Edition operating syste m as shipped from the facto r y.
Install the CD-ROM MS-DOS drivers from the NEC PowerMate ES 5250
Series Applicat ion and Driver CD using the following procedur e:
1.
Insert the Applicat ion and Dr iver CD into t he CD-ROM drive. The
Application and Driver CD dialog bo x appears.
2.
Left click the
MISC
tab.
NEC PowerMate ES 5250 Series Release Notes 15
3. Left click the + next to “CDROM Support in DOS” in the dialog box. Drop
down choices appear.
4. Highlight
Installation
wit h a left mouse click. Then click
lower left corner of the dialog box. The insta lla tion program installs the
driver.
5. Click
exit
.
6. Remove the CD from the CD-ROM drive. Reboo t the system.
Windows NT Issues
The following material describes information specific to systems running the
Microsoft® Windows NT® operating system.
Installing TCP/IP Protocol
Use the following procedure to correctly install TCP/IP in Windows NT 4.0
Workstation.
1. Right click the
2. In the Network dialo g bo x, left click the
3. Click
yes
not you choose DCHP.
Network Neighborhood
or no in the TCP/ IP Setup Dialog B ox de pending o n whether or
Install
in the
icon on the Windows desktop.
Protocols
ta b. Click
Add
.
The Windows Setup dialog box appears, indicating Windows will look for
files to copy in the location below, which is G:\I386, or that you can type in
the location for Windows t o loo k for it.
4. DO NOT choose G:\I386. Instead, TYPE
5. Continue wit h the T C P/IP installation in the norma l way.
Restoring Network Card Drivers
If you are running a system with the Windows NT operating system, use the
following procedure to insta ll either the
drivers from the NEC Application and Driver CD.
1. Locate the entire director y for the network card you are installing in your
system. Copy the ent ire directory to a local temporar y directo ry.
2. In the Windows NT Control Panel, select
3. Select
4. In the Path windows, type the name of the temporary directory for the
network card files you copied. Click
files for the netwo r k card.
and click the
ADD
HaveDisk
C:\ I386
Intel® Pro 100
network
and click
or
and click
continue
3Com® 3C905B-TX
adapters
but ton. A dia log box is d is pla ye d.
. Win dow s N T inst alls t he dr iver
OK
.
.
16 NEC PowerMate ES 5250 Series Release Notes
Installing BootMagic in a System with Windows NT
BootMagic™ is a utility inclu ded in the P owerQuest PartitionMag ic ™ softwar e .
See “Installing PartitionMagic” ear lier in this document for ge nera l installation
information.
If you have a Windows NT operating system, use the infor mat ion in the
following section to correctly configure BootMagic.
If you already installed Boot Magic and the configuration resulted in an error
message, see “Corr ecting the BootMagic Configuration” lat e r in th is doc ume n t.
Configuring BootMagic
If you have a system with the Windows NT operating system, use the following
procedure to correctly configure BootMagic.
1. Follow the instr uctions in the PartitionMagic Userinfo folder to install
BootMagic. When the “Boot Magic Configuration” box appears at the end of
the installation, continue to the next step.
2. Configure BootMagic.
If you want to use BootMagic:
Click the
ENABLE BOOTMAGIC
during the next bootup sequence and lets you select Windows NT as the
operating system.
button. The Boot Magic menu appears
If you do not want to use BootMagic:
Do not select the
ENABLE BOOTMAGIC
but ton. The B oot M agic menu
does not appear at bootup.
3. Select
SAVE/EXIT
in the BootMagic Configuration box to complete the
configuration process. Either choice, to enable BootMagic or to not enable
BootMagic, requ ires the SAVE/E XI T select ion.
!
CAUTION
To correctl y complete the BootMagic configuration, you must
select
SAVE/EXIT
even if you do not want to use BootMagic. Omitting this step
results in an error m essage.
from the BootMagic Configur ation box,
NEC PowerMate ES 5250 Series Release Notes 17
Correcting the BootMagic Configuration
If you installed BootMagic in a system with the Windows NT operating system
and the installation resulted in an error message, use the following procedure to
correct the configuration information.
1. In the Windows Start menu, se lect
and
BootMagic Configuration
Programs, PowerQuest BootMagic
. The BootMagic Configuration box appears.
Nothing should be listed under the MENU NAME heading in the center of
the box.
2. Click
. The “Bootmagic Add OS ” bo x appears. T h is is the only option
ADD
listed and it is already highlighted.
3. Click OK. C lic k OK again. The main BootMagic Configuration screen
appears with “Windows NT” listed under MENU NAME.
4. Check the BootMagic configuration.
If you want to use BootMagic:
Click the
ENABLE BOOTMAGIC
button. The Boot Magic menu appears
during the next bootup sequence and lets you select Windows NT as the
operating system.
If you do not want to use BootMagic:
Do not select the
ENABLE BOOTMAGIC
but ton. The B oot M agic menu
does not appear at bootup.
5. Select
SAVE/EXIT
in the BootMagic Configuration box. Either cho ice, to
enable BootMag ic or to not enable BootMagic, requires the SAVE/EXIT
selection.
,
!
CAUTION
To correctl y complete the BootMagic configuration, you must
select
SAVE/EXIT
even if you do not want to use BootMagic. Omitting this step
results in an error m essage.
18 NEC PowerMate ES 5250 Series Release Notes
from the BootMagic Configur ation box,
455-00116-002
9/99
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