NEC POWERMATE ES 5250 - RELEASE NOTES Release Note
NEC PowerMate® ES 5250 Series
Release Notes
The PowerMate ES 5250 Series Release Notes provide up-to-date informat ion
on installing the app licat ions that come with your computer. These notes also
provide additional valuable information about your computer that was not
included in the printed user’s guide or online NEC Help Center.
Please read these notes in their ent iret y.
CONTENTS
Applications and Online Documentation...........................................................................................2
Installing Applications in the Correct Order.................................................................................. 2
Installing NEC SNMP Agent........................................................................................................ 4
Uninstallin g th e NEC SNMP Agent or LANDesk Client Manager ................................................ 4
When Both NEC SNMP Agent and LANDesk Client Manager Are Insta ll ed ............................ 4
When LANDesk Client Manager Is In stall ed With out the NEC SNMP Agent........................... 4
Installing Cheyenne Backup ......................................................................................................... 5
Installing PartitionMagic.............................................................................................................. 5
Installing Internet Explorer 4.01 Add-On Components.................................................................. 6
Using the LS-120 SuperDisk Copy Utility.................................................................................... 6
System Configuration....................................................................................................................... 6
Configuring the System for the NEC SNMP Agent....................................................................... 6
Configuring the System for NEC WebTelligent............................................................................ 7
Configuring the System for Microsoft Internet Explorer ............................................................... 7
Changing Network Settings.......................................................................................................... 7
Checking Differences Between CMOS Setup Defaults and Shipped Settings................................. 8
From the Standard CMOS Setup Menu.................................................................................... 8
From the PNP/PCI Configuration Menu................................................................................... 8
From the Integrated Peripherals Menu...................................................................................... 9
Identifying the Pentium III Processor............................................................................................ 9
Setting Boot Order in BIOS........................................................................................................ 10
Getting CD-ROM Support in Command Prompt Only Mode....................................................... 10
SCSI Drive Limitations.................................................................................................................. 10
Booting from a CD .................................................................................................................... 10
Using the NEC OS Restore CD with a SCSI Drive..................................................................... 10
Intel Processor Serial Number Control Utility................................................................................. 10
Identifying System Requirements ............................................................................................... 11
Instal ling t he Utility................................................................................................................... 11
Looking at Serial Number Features............................................................................................ 11
Getting Answers to FAQs.......................................................................................................... 11
Getting Intel Technical Support.................................................................................................. 13
Windows 95 Issues.........................................................................................................................13
Controlli ng C D Audio................................................................................................................ 13
Using Cheyenne Backup............................................................................................................ 13
Backing Up Large Drives....................................................................................................... 13
Using Cheyenne Backup with LANDesk Client Manager....................................................... 13
Using Cheyenne Backup with the Seagate Travan Tape Backup ............................................. 14
Clicking the Product Catalog Button .......................................................................................... 14
Restoring Software with a U.S. Robotics 56K V.90 Modem Installed......................................... 14
Configuring the System for PIIX4 Support................................................................................. 14
Reconfiguring Ultra DMA Support ........................................................................................ 14
Determining IDE Device Compatibility.................................................................................. 15
NEC PowerMate ES 5250 Series Release Notes 1
Windows 98 Issues.........................................................................................................................15
Ejecti n g th e NEC A p plicatio n and Driver CD from a DVD-R OM D r ive ........................................15
Finding Tape Device Icons..........................................................................................................15
Installing CD-ROM MS-DOS Drivers on Systems with Windows 98 Second Edition ..................15
Windows NT Issues ........................................................................................................................16
Installing TC P/IP Proto col..........................................................................................................16
Restoring Network Card Drivers................................................................................................. 16
Installing BootMagic in a System with Windows NT...................................................................17
Configuring BootMagic..........................................................................................................17
Correcting the BootMagic Configuration.................................................................................18
Applications and Online Documentation
The system comes with t he o p er ating system preloaded. Microsoft® Internet
Explorer® 5.0 also comes preinstalled on systems with the Windows® 98
op e rating syst em. Ins ta ll all other applicat io ns and online docu me ntation fr om
the NEC Application and Driver CD.
See the guidelines in the following sections to install applications, the NEC
Help Center online documentat ion, and the Healthy Environment online
brochure.
Installing Applications in the Correct Order
Follow these guidelines whe n you insta ll applicat ions a nd t he NEC Help Center :
For systems with the Windows 95 or Windows NT® operating system,
install Microsoft Internet Explorer 5.0 or Internet Explorer 4.01
alone,
and Driver CD.
Internet Explorer 5. 0 already comes preinstalled on syste ms with t he
Windows 98 operating system.
Both Internet Explorer 5. 0 and Internet Explorer 4. 01 versions come on
the NEC Application and Driver CD.
The Internet Explorer 4.01 version includes Service Pack 1 (S P1 ) which
takes time to in itialize after s e tup. Be sure to w a it for the initia lization
process to complet e before you att e mpt to ins tall L ANDesk® Client
Manager. Wait u ntil all disk activity has stopped.
Installing LA NDesk Client Manager before Inter net Explorer
4.01 complet es initialization causes a DMI start “failed to
launch Intel LA NDesk Client Manager” error.
before
installing any other application from the NEC Application
!
CAUTION
first
and
2 NEC PowerMate ES 5250 Series Release Notes
Install LANDe sk C l ie nt Manager alone and before installing the
Cheyenne® Backup utility, NEC Configuration Change Notification,
NEC Auto Backup utility, or NEC WebTelligent™ software.
NEC Configuration Change Notification, NEC Auto Backup utility, and
NEC WebTelligent are NEC To olTelligent™ softw are component s.
Note:
before any of the applications or utilities that function in
conjunction with it. Install the Cheyenne Backup utility, the
NEC Configurati on Change Notification, NEC Auto Backup
utility, and t he NE C WebTelli gent software after in stal ling
LANDesk Client Manager.
Do not install both the NEC SN M P Agent and LANDesk C lient M a nager
LANDesk Client Manager should be i nstalled
on the same computer. The two applicat ions are inco mpatible. If both
NEC SNMP Agent and LANDesk Clie nt Manager are installed, it is not
possible to remove either app lication. To remove them, a full restor e must
be performed after which all appl ications must be re ins talled.
!
CAUTION
Do not install both t he NEC SNMP Agent and LANDesk
Client Manager on the same computer.
The installation and op er ation of the NEC Help Center requires the
installation of Microsoft Internet Explorer 4.01 or 5.0.
Note:
without either version of Internet Explorer on y our system ,
the Help Center setup program prompts you to install
Internet Ex plorer 4.01. The NEC Help Center is designed to
work with Int er net Ex plor er v ersion 4.01
If you attempt to install the NEC Help Center
or highe r
.
See “NEC Applicat ion and Driver CD” in Chapter 3 of the PowerMate ES 5250
Series User’s Guide for detaile d informa tio n a bout inst alling application s from
the Application and Driver CD.
NEC PowerMate ES 5250 Series Release Notes 3
Installing NEC SNMP Agent
See the previous sect ion “Installing Applications in the Correct Order” and
“NEC SNMP Agent” in Chapter 4 of the PowerMate ES 5250 Series User’s
Guide for d etailed ins tallatio n information.
!
CAUTION
Do not install both t he NEC SNMP Agent and LANDesk
Client Manager on the same computer.
Uninstalling the NEC SNMP Agent or LANDesk Client Manager
LANDesk Client Manager and the NEC S NMP Agent ar e not fully co mpatible
when both are installed on t he same co mputer. See the following sections for
information about uninstalling these applications.
When Both NEC SNMP Agent and LANDesk Client Manager Are Installed
If both applications are installed, LANDesk Client Manager does not function
correctly and cannot display ASIC-relat ed tabs for t emperatur e, fan, vo ltage,
and chassis intrusion status.
In addition, each time the co mputer is restarted, a Service Control Manager
window displays an error message and prompts the user to press
Enter
If LANDesk Client Manager and the NEC SNMP Agent have both been
installed, it is not possible to remove either application using the uninstall
utility. If you at tempt to r emove one of the appl ic atio ns, you mu st perform a fu ll
operating system restore using the NEC OS Restore CD.
After the full restore, reinstall all appropriate applicat ions fro m the NEC
Application and Driver CD. Do not reinstall both LANDesk Client Manager and
the NEC SNMP Agent.
When LANDesk Client Manager Is Installed Without the NEC SNMP Agent
You can use the uninstall utility to r emove LANDesk Client Manager if the
NEC SNMP Agent has not been installed on the system. When you uninstall
LANDesk Client Manager, do not interrupt the uninstall process or power off
the system. The uninst all utility displays a message box ind icating that the
uninstall process takes 10 minutes or longer to completely remove LANDesk
Client Manager.
Note:
Configuration Change Notification and NEC Aut o Backup,
require the installation of LANDesk Client Manager . If you
remove LANDesk Cli ent M anager , also remove the NEC
Management Tools to prevent error message reports.
NEC Management Tools, such as the NEC
.
4 NEC PowerMate ES 5250 Series Release Notes
If you interrupt the uninstall process or power off the system, you cannot use the
uninstall utility to remove the LANDesk application. You must then use the
NEC OS Restore CD to perform a full oper at ing syste m rest ore. After the full
restore, you must r einstall all appropriate applications from the NEC
Application and Driver CD.
Installing Cheyenne Backup
After installing the Cheyenne® Backup utility on the system and rebooting the
system, an “Unable to connect to Group” error message might be d isplayed.
This message indicates that a backup tape unit is not installed. Installing a tape
unit or reconfiguring the Cheyenne Backup utility removes this message.
See “Using Cheyenne Backup” for is s ues related to us ing the utility in
Windows 95.
Installing PartitionMagic
In sta ll PartitionMagic™ files from the NEC Application and Driver CD. Select
the PartitionMagic software from the Applications tab in the Installation utility
menu. The utility loads files from the NEC Application and Driver CD to
C:\Program Files\PowerQuest\PartitionMagic4
documentation files in the following folders:
. You can find setup and
Btmagic
Diskette
Setup
Userinfo.
If the PartitionMagic setup pro gr am asks you for a seria l number, ent er t he
follo wing nu mb er :
PM400ENOEMCD-673785
See the documentation in the User info fo lder for information about using
PartitionMagic, BootMagic™, and the recovery diskette progr am. Reading the
Userinfo files requ ires the Adobe® Acrobat Reader. T he Adobe Acro bat Reader
comes on the NEC Application and Driver CD. Select the Adobe software from
the Applications tab in the I ns ta lla tio n util ity me nu.
Note:
the Windows NT operating system, see “Installing
BootMagic in a System with Windows NT” at the end of this
document.
If you are installing BootMagic in a system with
NEC PowerMate ES 5250 Series Release Notes 5
Installing Internet Explorer 4.01 Add-On Components
Choosing the Installing Internet Explorer 4.01 Add-On Components option on
the NEC Application and Driver CD results in a file opening error message. Due
to the space these component s require, the component files are not included on
the CD. NEC CSD recommends that you run Inter net Exp lorer 4.01, click the
Help menu, and select Product Update. This procedure takes you to the
Microsoft Inter net Explorer 4.01 website where you ca n install these
components.
Using the LS-120 SuperDisk Copy Utility
Using the LS-120 SuperDisk™ Copy utility on 1.44-MB or 120-MB media
intermittently causes system lockups and diskette eject failures. This condition
only occurs when you use the SuperDisk Copy utility supplied with the
SuperDisk Tools diskette shipped with the system.
To safely copy a 1.44-MB diskette, NEC CSD recommends using the standard
Microsoft® Disk Copy program supplied with the Microsoft Windows
operating system. You can find the Microsoft Disk Copy program by double
clicking
displays Copy Disk as one of the available items. Using this Copy Disk program
allows the LS-120 SuperDisk drive to copy 1.44-MB diskettes without system
lockups and allows the drive to eject t he 1.44-MB diskette. However, this utility
does not copy 120-MB media.
If you need to duplicate 120-MB media, you must use the SuperDisk Copy
utility. To avoid data loss, make sure you save all data and close all applicat ions
before you attempt to copy 120-MB diskettes with the SuperDisk Copy utility.
To recover from a diskette eject failure or a system lockup after completing the
SuperDisk Copy, restart the system by pressing the power button to turn off the
system. Then press the power button again to turn on system power.
Please call NEC CSD Technical Support services for the updated SuperDisk
Copy utility.
My Computer
and right clicking the
System Configuration
See the following sections for s yste m configuration information.
LS-120
®
icon. The context menu
Configuring the Sy stem for the NEC SNMP Agent
TCP/IP must be enabled before you can use the NEC SNMP Agent. See
“Changing Network Settings” in this doc u ment to enab le TCP /IP. See
“Installing Applications in the Correct Order” in this document and “NEC
SNMP Agent” in Chapter 4 of the PowerMate ES 5250 Series User’s Guide for
inst a lla tion info rmation.
6 NEC PowerMate ES 5250 Series Release Notes
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