NEC PA271Q-BK User Manual

Desktop Monitor

MultiSync PA271Q

User’s Manual

MODEL: PA271Q-BK

Please find your model name in the label on the rear side of the monitor.

Index

WARNING.....................................................................................................................................	English-1
CAUTION......................................................................................................................................	English-1
Registration Information................................................................................................................	English-2
Recommended use.......................................................................................................................	English-3
Safety Precautions and Maintenance...................................................................................	English-3
Ergonomics...........................................................................................................................	English-4
Cleaning the LCD Panel.......................................................................................................	English-4
Cleaning the Cabinet............................................................................................................	English-4
Product Features..........................................................................................................................	English-5
Parts Name and Functions...........................................................................................................	English-7
Quick Start....................................................................................................................................	English-9
Using the Monitor functions..........................................................................................................	English-13
OSD (On-Screen-Display) Controls..............................................................................................	English-16
Controlling the LCD monitor via LAN............................................................................................	English-23
Stand Alone Calibration................................................................................................................	English-25
Import / export and firmware update with USB flash drive............................................................	English-27
Specifications................................................................................................................................	English-28
Troubleshooting............................................................................................................................	English-30
Manufacturer’s Recycling and Energy Information.......................................................................	English-32

WARNING

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE PRONGS CAN BE FULLY INSERTED.

REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, MAKE SURE POWER CORD IS UNPLUGGED FROM WALL SOCKET. TO FULLY DISENGAGE THE POWER TO THE UNIT, PLEASE DISCONNECT THE POWER CORD FROM THE AC OUTLET. DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.

This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included. Therefore, it should be read carefully in order to avoid any problems.

CAUTION: Please use the power cord provided with this display in accordance with the table below. If a power cord is not supplied with this equipment, please contact NEC. For all other cases, please use the power cord with the plug style that

matches the power socket where the monitor is located. The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by, and complies with, the safety standards in the country of purchase.

This equipment is designed to be used in the condition of the power cord connected to earth. If the power cord is not connected to the earth, it may cause electric shock. Please make sure the power cord is earthed properly.

Plug Type

North America

European Continental

U.K.

Chinese

Japanese

Plug Shape

Country	U.S.A./Canada	EU	U.K.	China	Japan
Voltage	120*	230	230	220	100

*When operating the monitor with its AC 125-240V power supply, use a power supply cord that matches the power supply voltage of the AC power outlet being used.

NOTE: This product can only be serviced in the country where it was purchased.

Windows is a registered trademark of Microsoft Corporation. NEC is a registered trademark of NEC Corporation.

ErgoDesign is a registered trademark of NEC Display Solutions, Ltd. in Austria, Benelux, Denmark, France, Germany, Italy, Norway, Spain, Sweden, U.K.

All other brands and product names are trademarks or registered trademarks of their respective owners. DisplayPort and DisplayPort Compliance Logo are trademarks owned by Video Electronics Standards Association in the United States and other countries.

Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

HDCP (High-bandwidth Digital Content Protection): HDCP is a system for preventing illegal copying

of video data sent over a digital signal. If you are unable to view material via the digital signal input, this does not necessarily mean the display is not functioning properly. With the implementation of HDCP, there may be cases in which certain content is protected with HDCP and might not be displayed due to the decision/intention

of the HDCP community (Digital Content Protection, LLC).

•The intended primary use of this product is as an Information Technical Equipment in an office or domestic environment.

•The product is intended to be connected to a computer and is not intended for the display of television broadcast signals.

English

English-1

Registration Information

Cable information

CAUTION: Use the attached specified cables with this monitor so as not to interfere with radio and television reception. For DisplayPort, Mini-DisplayPort, HDMI, USB, USB-C and LAN, please use a shielded signal cable. Use of other cables and adapters may cause interference with radio and television reception.

FCC Information

1.The power supply cord you use must have been approved by and comply with the safety standards of U.S.A., and meet the following condition.

Power supply cord	Non shield type, 3-conductor
Plug shape

U.S.A

2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used

in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult your dealer or an experienced radio/TV technician for help.

If necessary, the user should contact the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.

Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

U.S. Responsible Party: NEC Display Solutions of America, Inc.

Address:	500 Park Boulevard, Suite 1100
	Itasca, Illinois 60143
Tel. No.:	[phone]
Type of Product:	Display Monitor
Equipment Classification:	Class B Peripheral
Model:	MultiSync PA271Q (PA271Q-BK)

We hereby declare that the equipment specified above conforms to the technical standards as specified in the FCC Rules.

To see a list of our TCO certified monitors and their TCO Certification (in English only), visit our website at https://www.nec-display.com/global/about/legal_regulation/TCO_mn/index.html

English-2

Recommended use

Safety Precautions and Maintenance

FOR OPTIMUM PERFORMANCE, PLEASE NOTE

THE FOLLOWING WHEN SETTING UP AND

USING THE LCD COLOR MONITOR:

WARNING

•DO NOT OPENTHE MONITOR. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.

•Do not spill any liquids into the cabinet or use your monitor near water.

•Do not insert objects of any kind into the cabinet slots as they may touch dangerous voltage points, which can be harmful or fatal, or may cause electric shock, fire or equipment failure.

•Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.

•Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to the monitor.

•The power supply cord you use must have been approved by and comply with the safety standards of your country.

(e.g. Type H05VV-F 3G 0.75 mm2 should be used in Europe).

•In the UK use a BS-approved power cord with a molded plug having a black (10 A) fuse installed for use with this monitor.

•Do not use the monitor outdoors.

•Do not bend, crimp or otherwise damage the power cord.

•Do not use the monitor in high temperature, humid, dusty, or oily areas.

•Do not cover the vent on the monitor.

•Vibration can damage the backlight. Do not install in areas where the monitor will be exposed to continual vibration.

•If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care.

•To prevent damage to the monitor caused by tipping over due to earthquakes or other shocks, make sure to install the monitor in a stable location and take measures to prevent falling.

•To ensure the monitor’s reliability, please clean the holes at the rear side of the cabinet at least once a year to remove dirt and dust.

•When using a LAN cable, do not connect to a peripheral device with wiring that might have excessive voltage.

•Immediately turn off the power, unplug your monitor from the wall outlet and move to a safe location, then refer servicing to qualified service personnel under the following conditions. If the monitor is used in this condition, the monitor may cause fall, fire and electric shock:

•If the monitor stand has been cracked or peeled.

•If you notice any structural damage such as cracks or unnatural wobbling.

•If the monitor has an unusual odor.

•If the power supply cord or plug is damaged.

•If liquid has spilled or objects have fallen into the monitor.

•If the monitor has been exposed to rain or water.

•If the monitor has been dropped or the cabinet has been damaged.

•If the monitor does not operate normally by following operating instructions.

CAUTION

•Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources.

•Do not put anything on top of the monitor.

•The power cable connector is the primary means of detaching the system from the power supply.

The monitor should be installed close to a power outlet which is easily accessible.

•Handle with care when transporting. Save packaging for transporting.

•Handle with care during installation and adjustment to prevent personal injury and damage to the monitor.

•Do not connect headphones to the monitor while you are wearing them. Depending on the volume level, it may damage your ears and cause loss of hearing.

•Please tighten all screws. A loose screw may cause the monitor to fall off the arm or stand.

•Do not touch LCD panel surface while transporting, mounting and setting.

Applying pressure on the LCD panel can cause serious damage.

English

English-3

Image Persistence: Image persistence occurs when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors’ image persistence is not permanent, but a still image being displayed for a long period of time should be avoided.

To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.

NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular intervals whenever the screen is idle, or turn off the monitor when not in use.

CORRECT PLACEMENT AND ADJUSTMENT OF THE MONITOR CAN

REDUCE EYE, SHOULDER, AND NECK FATIGUE. CHECK THE

FOLLOWING WHEN YOU POSITION THE MONITOR:

Ergonomics

To realize the maximum ergonomics benefits, we recommend the following:

•For optimum performance of the monitor, allow 20 minutes for warming up. Avoid

reproduction of still patterns on the monitor for long periods of time to avoid image persistence (after image effects).

•Adjust the monitor height so that the top of the screen is at or slightly below eye level.

Your eyes should look slightly downward when viewing the middle of the screen.

•Position your monitor no closer than 40 cm (15.75 inches) and no further away than

70 cm (27.56 inches) from your eyes. The optimal distance is 50 cm (19.69 inches).

• Rest your eyes periodically for 5 to 10 minutes for every 1 hour by focusing on an object at least 20 feet away.

•Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.

•If reflected light makes it hard for you to see your screen, use an anti-glare filter.

•Adjust the monitor’s luminance controls to enhance readability.

•Use a document holder placed close to the screen.

•Position whatever you are looking at most of the time (the screen or reference material) directly in front of you to minimize turning your head while you are typing.

•Blink often. Eye exercise helps to reduce eye strain. Please contact your ophthalmologist. Get regular eye checkups.

•To avoid eye fatigue, adjust the brightness to a moderate setting. Place a sheet of white paper next to the LCD screen for luminance reference.

•Do not position the Contrast control to its maximum setting.

•Use the preset Size and Position controls with standard signals.

•Use the preset Color Setting.

•Use non-interlaced signals.

•Do not use primary color blue on a dark background, as it is difficult to see and may produce eye fatigue due to insufficient contrast.

•Suitable for entertainment purposes at controlled luminous environments, to avoid disturbing reflections from the screen.

Cleaning the LCD Panel

•When the LCD is dusty, please gently wipe with a soft cloth.

•Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any cleaning solution or glass cleaner!

•Please do not rub the LCD panel with hard or coarse material.

•Please do not apply pressure to the LCD surface.

•Please do not use OA cleaner as it will cause deterioration or discoloration on the LCD panel surface.

Cleaning the Cabinet

•Unplug the power supply

•Gently wipe the cabinet with a soft cloth

•To clean the cabinet, dampen the cloth with a neutral detergent and water, wipe the cabinet and follow with a dry cloth.

NOTE: DO NOT clean with benzene thinner, alkaline detergent, alcoholic system detergent, glass cleaner, wax, polish cleaner, soap powder, or insecticide. Rubber or vinyl should not be in contact with the cabinet for an extended period of time. These types of fluids and materials can cause the paint to deteriorate, crack or peel.

For more detailed information on setting up a healthy work environment, write to the American National Standard for Human Factors Engineering of Computer Workstations - ANSI/HFES 100-2007 - The Human Factors Society, Inc. P.O. Box 1369, Santa Monica, California 90406.

English-4

Product Features

			English
	•	Accurate color reproduction
		- SpectraView engine.
		The sophisticated NEC exclusive color processing engine integrated into the display. It combines internal luminance, white
		point, ambient lighting, temperature and time monitoring, together with individual characterization and calibration of each
		display during production, to provide an unparalleled level of color control, uniformity, accuracy and stability.
		The SpectraView engine provides the utmost in versatility; from faster and more advanced color calibration, to the ability
		to accurately emulate color spaces such as Adobe®RGB and sRGB, to performing printer output emulations using ICC
		Profiles and internal 3D Look-Up Tables.
		- Picture mode (see page 17).
		Up to 10 programmable Picture Mode profiles for quick access to Industry standard color spaces or user customized
		settings.
		- MultiProfiler supported.
		Multiple color modes can be easily configured and selected using the MultiProfiler application, which can be downloaded
		from our website.
		- Uniformity (see page 18).
		Provides a more consistent luminance and color across the screen by compensating for variations in luminance and color
		that are inherent to LCD panels.
		- Wide viewing angle technology.
		Professional grade IPS (in-plane switching) panel for viewing the monitor with minimal color shift. Provides a 178° viewing
		angle of the screen from any direction for all orientations. Minimal light leakage on dark tones when viewing the screen
		from an angle in a dimly lit room.
		- 10 bit color.
		All signal inputs supports 10bit grayscale, over 1 Billion colors.
		- Stand-alone calibration (see page 25).
		This function updates the display’s internal color processor reference data with measurements taken using your color
		sensor. Those measurements will become the reference for all color settings in the display.
	•	Multiple signal input
		- USB type-C interface (see page 14).
		Supports video and audio input, supplies power, and USB hub function with a single cable.
		- DisplayPort and HDMI interfaces (see page 8).
		Designed to be future-ready scalable solutions for high performance digital display connectivity. Both interfaces enable the
		highest resolution, fastest refresh rates and deepest color depths.
		- Picture By Picture/Picture In Picture (see page 20).
		Increases productivity by displaying two different input sources simultaneously, either side by side (Picture By Picture) or a
		small sub screen on a large main screen (Picture In Picture). This function can also be used to display one input source in
		two different picture modes for a side by side comparison of different settings.
		- USB 3.1 hub with input select (see page 20).
		Change the USB upstream ports (USB1/USB2/USB-C) associated with the current display input. When connecting a
		computer to each of the upstream ports, the monitor’s USB downstream ports can be used by selecting this setting for
		the current input signal. The SuperSpeed USB hub offers a 10x performance increase over the previous Hi-Speed USB
		generation and is backwards compatible with USB 2.0 devices.
	•	Customizable functions
		- Hot key setting (see page 22).
		Picture modes or other functions can be assigned to the keys on the front bezel for easy access.
		- LED indicator (see page 22).
		The color of the LED on the front bezel can be associated with different Picture Modes or video inputs for easy reference.
		- Area marker function (see page 22).
		Shows a customizable on-screen marker used to indicate different aspect ratios and safe areas in video production.

English-5

•Display management

-LAN function (see page 23).

Provides control of the monitor settings over the network, via a custom application or a web browser on a connected computer or smartphone.

-Import/Export (see page 27).

Backup or copy the picture modes and monitor settings to a USB flash drive connected to the SENS/MEM port.

•Ergonomics

-Human/Ambient Sensors (see page 7 and page 21).

Automatically detects your presence and work environment to determine and control the display brightness to conserve power.

-Fully adjustable quick-release stand (see page 11 and page 12).

Provides flexibility and comfort for individual viewer preferences, including height-adjustment, pivot, tilt and swivel capabilities, plus a quick release lever for fast removal of the stand for simplified installation.

English-6

Parts Name and Functions

Control Panel

English

Key	Default assign	Function
A Key1	Menu (Menu)	Access the OSD menu.
B Key2	Picture mode List (Pic.L)	Shows “Picture mode” menu when not in the OSD control menu*1.
C Key3	Luminance (Lumi)	Adjusts the luminance when the OSD menu is not open.
D Key4	Volume (Volume)	Adjusts the volume when the OSD menu is not open.
E Key5	Mute (Mute)	Switches the audio mute on/off.
F Key6	Input (Input)	Changes the input source for the “Active picture” when not in the OSD control menu.
G Key7	Information (i)	Shows the SpectraView engine status.
H Key8	Power (Power)	Turns the monitor on and off.
I LED		Indicates that the power is on. The LED color can be changed in the OSD menu.
J Sensor		Detects the ambient lighting and the presence of a user, allowing the monitor to make
		adjustments to various settings resulting in a more comfortable viewing experience.
		Do not cover this sensor.

* The touch key on the screen can be customized.

*1 “Picture mode” menu.

Touch the [Up/Down] key to select “Picture mode” in “Active picture”. In “PiP” (picture in picture) or “PbP” (picture by picture) mode, touch [</>] key to change “Active picture”. “Picture mode” can be selected for “Active picture” independently.

English-7

Terminal Panel

ASENS/MEM Port

Connect the external USB color sensor or USB memory. NOTE: This port is not for USB hub connection.

BHDMI IN

Digital HDMI signals input.

CMini-DisplayPort IN

DisplayPort signals input.

DUSB Downstream Port (Type-A)

Connects with USB devices.

Connects with external equipment such as a computer compliant with USB.

EUSB Upstream Port (Type-B)

Connects with external equipment such as a computer. Please use this port to control the monitor from connected external equipment.

FUSB-C Port

Connects with USB Type-C compliant external equipment such as a computer.

GDisplayPort IN

DisplayPort signals input.

HDisplayPort OUT

Outputs DisplayPort signals or USB-C signals. Connects with DisplayPort input of another monitor.

IHeadphone Jack

Connects with headphones.

NOTE: Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.

Use an audio cable without a built-in resistor. Using an audio cable with a built-in resistor lowers the sound.

CAUTION: Do not connect headphones to the monitor while you are wearing them.

Depending on the volume level, it may damage your ears and cause loss of hearing.

JLAN Port IN (RJ-45)

LAN connection.

KAC IN Connector

Connects with the supplied power cord.

LSecurity Slot

Security and theft protection lock compatible with Kensington security cables/equipment.

For products, visit Kensington’s website, http://www.kensington.com/

MMain Power Switch

On/Off switch to turn main power ON/OFF. : ON : OFF

NRating Label

English-8

Quick Start

For box contents, please refer to the printed contents sheet provided in the box.

To connect the LCD monitor to your system, follow these instructions:

NOTE: Make sure to read “Recommended Use” (page 3) before installation.

CAUTION: The accessories included depends on the location where the LCD monitor was shipped.

1.Turn off the power to your computer.

2.For a MAC with Thunderbolt or Mini DisplayPort output: Connect a Mini DisplayPort to DisplayPort cable to a video connector in your system (Figure A.1).

For a PC with DisplayPort output: Connect the DisplayPort cable to the connector of the display card in your system (Figure A.2).

For a PC with HDMI output: Connect the HDMI cable to the connector of the display card in your system (Figure A.3).

English

Mini DisplayPort to DisplayPort cable	DisplayPort cable	HDMI cable
Figure A.1	Figure A.2	Figure A.3

NOTE: • Please use a Certified DisplayPort cable.

•When removing the DisplayPort cable, hold down the top button to release the lock.

•Please use a High Speed HDMI cable with the HDMI logo.

3.Height adjustment is locked by a lock switch. Place a hand on top of the stand to push down the screen to the lowest position. Slide the lock switch to unlock the stand and raise the monitor screen (Figure B.1).

Place hands on each side of the monitor to tilt the LCD panel to a maximum tilt angle and lift up to the highest position (Figure B.2).

CAUTION: Cable holder cannot be removed.

Figure B.1

Maximum Tilt

Cable holder

Figure B.2

English-9