NEC Express5800-GT110e-S Maintenance Manual
10.020.04-104.01
Express5800/GT110e-S
EXP281A
Maintenance Guide
Model Number: N8100-1891F/1892F/1894F
Chapter 1 Maintenance
Chapter 2 Convenient Features
NEC Express Server
Express5800 Series
Chapter 3 Appendix
July 2012, First Edition
© NEC Corporation 2012
Documents Provided with This Product
2
PDF
Precautions for Use
Describes points of caution to ensure the safe use of this server.
Getting Started
Describes how to use this server, from unpacking to operations.
PDF
options, connection of peripheral devices,
PDF
important information for
ESMPRO and
PDF
PDF
Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features.
EXPRESSBUILDER
Documents Provided with This Product
Documents for this product are provided as accompanying booklets ( ) a nd as e lectron ic ma nuals (
within the EXPRESSBUILDER DVD (
User’s Guid e
Chapter 1: General Description Overviews, names, and functions of the server’s parts
Chapter 2: Preparations Installation of additional
).
Read these cautions before using this server.
Refer to this guide as you begin for an overview of this server.
and ideal location for this server
) stored
Chapter 3: Setting Up Your Server System BIOS conf igura tio ns a nd summary of EXPRESSBUILDER
Chapter 4: Appendix Specifications and oth er information
Installation Guide (Windows)
Chapter 1: Installing Windows Installation of Windows and drivers, and
installation
Chapter 2: Installing the Bundled
Software
Maintenance Guide
Chapter 1: Maintenance Server maintenance and troubleshooting
Chapter 2: Convenient Features Useful features and the detail of system BIOS settings, RAID
Chapter 3: Appendix Error messages and Windows Event Logs
Other documents
Installation of bundled software, such as NEC
Universal RAID Utility
Configuration Utility, and EXPRESSBUILDER
Express5800/GT110e-S Maintenance Guide
3
Contents
Documents Provided with This Product ................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Docum ent ......................................................................................................................... 6
Notations used in the text .............................................................................................................................. 6
Optical disk drives ......................................................................................................................................... 6
Hard Disk Drives ........................................................................................................................................... 6
Removable media ......................................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ........................................................................................... 7
Trademarks ........................................................................................................................................................... 8
Regulatory Notices ................................................................................................................................................ 9
Warnings and Additions to This Document .......................................................................................................... 11
Latest editions ............................................................................................................................................. 11
Contents
Chapter 1 Maintenance ....................................................................................................................................... 12
1.
Transfer, Movement, and Disposal .............................................................................................................. 13
1.1
Transfer to a Third Par ty .................................................................................................................. 13
1.2
Disposal of the Server and Consumables ........................................................................................ 14
1.3
Regarding the T rans por tation of This Server ................................................................................... 14
1.4
Moving and Storage ......................................................................................................................... 14
2.
Daily Maintenance....................................................................................................................................... 16
2.1
Checking and Applying Updates ...................................................................................................... 16
2.2
Checking Alerts ................................................................................................................................ 16
2.3
Status Indicator LEDs ...................................................................................................................... 17
2.4
Backup ............................................................................................................................................. 17
2.5
Cleaning........................................................................................................................................... 17
2.5.1 Cleaning the server ............................................................................................................ 18
2.5.2 Cleaning the tape drive ...................................................................................................... 18
2.5.3 Cleaning the keyboard and mouse .................................................................................... 18
3.
User Support ............................................................................................................................................... 19
3.1
Maintenance Services ..................................................................................................................... 19
3.2
Before Asking for Repair .................................................................................................................. 19
4.
Collecting Failure Information ..................................................................................................................... 20
4.1
Collecting Event Logs ...................................................................................................................... 20
4.1.1 Windows Server 2008 R2 / Windows Server 2008 ............................................................ 20
4.1.2 Windows Server 2003 R2 x64 Edition / Windows Server 2003 ......................................... 20
4.2
Collecting Configuration Information ................................................................................................ 21
4.3
Collecting User-Mode Process Dump (Dr. Watson Diagnostic Information) .................................... 21
4.4
Collecting Memory Dump................................................................................................................. 21
5.
Troubleshooting .......................................................................................................................................... 22
5.1
Upon Power On to the End of POST ............................................................................................... 22
5.2
Upon Starting EXPRESSBUILDER .................................................................................................. 24
5.3
Upon Installing OS ........................................................................................................................... 26
5.4
When OS is Started ......................................................................................................................... 29
5.5
When STOP Error Occurs ............................................................................................................... 31
5.6
When Operating a RAID System ..................................................................................................... 32
5.7
When Using Internal Devices and Other Hardware ......................................................................... 35
5.8
When OS is in Operation ................................................................................................................. 36
5.9
When EXPRESSBUILDER is Started on Windows .......................................................................... 37
Express5800/GT110e-S Maintenance Guide
Contents
4
5.10
For Bundled Software ...................................................................................................................... 37
5.11
For Optical Disk Drives .................................................................................................................... 38
5.12
When Power off ............................................................................................................................... 39
6.
Windows System Rec overy ........................................................................................................................ 40
6.1
Recovery of Windows Server 2008 R2 and Windows Server 2008 ...................................................... 40
6.2
Recovery of Windows Server 2003 R2 x64 Edition and Windows Server 2003..................................................... 40
7.
Resetting and Clearing the Server .............................................................................................................. 41
7.1
Software Reset ................................................................................................................................ 41
7.2
BMC RESET .................................................................................................................................... 41
7.3
Forced Shutdown ............................................................................................................................. 41
7.4
Clearing BIOS Settings (CMOS Memory) ........................................................................................ 42
8.
System Diagnostics..................................................................................................................................... 45
8.1
Test Items ........................................................................................................................................ 45
8.2
Startup and Exit of System Diagnostics ........................................................................................... 45
9.
Offline Tools ................................................................................................................................................ 48
9.1
Star ting Offline To ols ........................................................................................................................ 48
9.2
Functions of Offline Tools ................................................................................................................. 49
9.3
Console-less .................................................................................................................................... 50
9.3.1 How to remotely control ..................................................................................................... 50
9.3.2 Preparation ........................................................................................................................ 50
Chapter 2 Convenient Features .......................................................................................................................... 51
1.
System BIOS .............................................................................................................................................. 52
1.1
Starting SETUP ................................................................................................................................ 52
1.2
Parameter Descriptions ................................................................................................................... 52
1.2.1 Main ................................................................................................................................... 52
1.2.2 Advanced ........................................................................................................................... 54
1.2.3 Security .............................................................................................................................. 67
1.2.4 Server ................................................................................................................................ 72
1.2.5 Boot ................................................................................................................................... 76
1.2.6 Save & Exit ........................................................................................................................ 78
2.
Flash FDD ................................................................................................................................................... 79
2.1
Precautions ...................................................................................................................................... 79
2.1.1 Compensation for recorded data ....................................................................................... 79
2.1.2 Handling the Flash FDD .................................................................................................... 79
2.1.3 Precautions when using EXPRESSBUILDER ................................................................... 80
3.
Power Control Feature ................................................................................................................................ 81
3.1
Supported OS .................................................................................................................................. 81
3.2
Notes on Using Windows Server 2008 ............................................................................................ 81
4.
RAID System Configuration ........................................................................................................................ 82
4.1
Running the LSI Software RAID Configuration Utility ...................................................................... 82
4.1.1 Exiting the LSI Software RAID Configuration Utility ........................................................... 83
4.2
Menu T ree........................................................................................................................................ 84
4.3
LSI Software RAID Configuration Utility Operating Procedure ......................................................... 86
4.3.1 Creating and adding a configuration .................................................................................. 86
4.3.2 Executing rebuilding manually ........................................................................................... 91
4.3.3 Setting a hot spare Hard Disk Drive ................................................................................... 92
4.3.4 Executing a Consistency Check ........................................................................................ 94
4.3.5 Other functions .................................................................................................................. 95
4.4
LSI Software RAID Configuration Utility and Universal RAID Utility ................................................. 96
4.5
WebBIOS and Universal RAID Uti lity ............................................................................................... 98
4.6
SuperBuild Utility and Universal RAID Utility ................................................................................. 100
Express5800/GT110e-S Maintenance Guide
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