NEC Express5800-320Ma User Manual

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Express5800/320Ma:

Software Installation and Configuration Guide

NEC Solutions (America), Inc.

NR002w

Notice

The information contained in this document is subject to change without notice.

UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF NEC, NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PURPOSE. NEC assumes no responsibility or obligation of any kind for an y errors contained herein or in connection with the furnishing, performance, or use of this document.

Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may be copied or used only as expressly permitted under the terms of the license.

NEC documentation describes all supported features of the user interfaces and the application programming interfaces (API) developed by NEC and/or its licensees. Any undocumented f eatures of these interfaces are intended solely for use by NEC personnel and are subject to change without warning.

This document is protected by copyright. All rights are reserved. No part of this document may be copied, reproduced, or translated, either mechanically or electronically, without the prior written consent of NEC Solutions (America), Inc.

The NEC Solutions (America), Inc. logo, Express5800/320Ma, and the Express5800/320Ma logo, are trademarks of NEC Solutions (America), Inc. ActiveService Network is a trademark of Stratus Technologies Bermuda, Ltd. All other trademarks and trade names are the property of their respective owners.

Manual Name: Express5800/320Ma: Software Installation and Configuration Guide

Part Number: NR002w Express5800/320Ma Software Release Number: 4.1.0 Publication Date: January 2006

NEC Solutions (America), Inc. 10850 Gold Center Drive, Suite 200 Rancho Cordova, CA 95670

Preface ix

1. Overview of Software Installation, Upgrade, and Configuration 1-1

Acronyms 1-2 Installation-Related Documents 1-3

2. Installing Express5800/320Ma System Software 2-1 Overview of the IPL and Post-IPL Procedures 2-2 IPL Considerations 2-2 Mini-Setup Worksheet 2-3 Performing the IPL Procedure 2-5

Preparing for the IPL Procedure 2-6 Performing the IPL Procedure 2-6

The Post-IPL Procedure 2-9

Responding to Mini-Setup Prompts 2-9 Completing the Post-IPL Procedure 2-10

3. Configuring Software 3-1 Overview: Configuring Software 3-1 Extending the Microsoft SNMP Agent 3-2

Configuring the SNMP Agent 3-3

Loading the SNMP MIB File 3-6 Ensuring That VTMs Use Up-to-Date Firmware 3-6 Mirroring Disks 3-7

Using RDR to Mirror Disks in Internal Storage 3-8

Mirroring Schemes for Internal Disks 3-9

Converting a Dynamic Disk to a Basic Disk 3-10

Using RDR to Mirror Dynamic System Disks 3-11

Using RDR to Mirror Dynamic Data Disks 3-12

Creating a Spare Bootable Hard Disk 3-13

Booting from a Spare Bootable Hard Disk 3-13

Contents iii

Contents

Configuring Teams of Network Adapters 3-14

Configuring Link Speed and Duplex Mode 3-14 Creating Network Adapter Teams 3-15 Verifying the Network Adapter Team Configuration 3-17 Assigning an IP Address to a Network Adapter Team 3-17 Troubleshooting Network Adapters 3-18

4. Performing the Reload Procedure 4-1 Preparing to Reload Software 4-1 Reloading Express5800/320Ma Software 4-2

5. Performing the Remote Management Installation Procedure 5-1 Overview of the Remote Management Installation Procedure 5-1 Performing the RMI Procedure 5-1 Installing Documentation for Express5800/320Ma Systems 5-2 Removing Programs and Documentation 5-3

6. Updating Firmware 6-1 Preparing to Update Firmware 6-1 Updating VTM Firmware 6-1

Enabling and Disabling Autoburn to VTMs 6-3 Updating the BIOS 6-4 Updating BMC Firmware 6-8

7. Upgrading Express5800/320Ma Software 7-1 Preparing for Upgrading Systems Over the Network 7-2 Overview of the Upgrade Procedure 7-2 Breaking the Mirror of the System Volume 7-4 Performing the Express5800/320Ma Software Upgrade 7-5 Verifying That the Software Upgraded Successfully 7-7 Completing the Upgrade 7-8 Backing Out of the Upgrade 7-8

Appendix A. Connecting a UPS to an Express5800/320Ma System A-1

Overview of Connecting a UPS to an Express5800/320Ma System A-1 Connecting a UPS to the Express5800/320Ma System A-2 Configuring the UPS A-3

iv Express5800/320Ma: Software Installation and Configuration Guide

Installing PCNS on the Express5800/320Ma System A-5 Configuring the PCNS User Interface A-6 Verifying the PCNS Installation A-7 Protecting Against Data Loss after a Medium Power Loss A-8

Index Index-1

Contents

Contents v

Figures

Figure 3-1. SNMP Service Properties Traps Tab 3-4 Figure 3-2. SNMP Service Properties Security Tab 3-5 Figure 3-3. Slot and Disk Numbering 3-10

vi Express5800/320Ma: Software Installation and Configuration Guide

Tables

Table 1-1. Acronyms Used 1-2 Table 1-2. Documents Used During Installation and Configuration 1-3 Table 2-1. Mini-Setup Worksheet 2-3 Table 6-1. BIOS File Names 6-5 Table 6-2. BMC Firmware File Names 6-8 Table A-1. Recommended UPS Shutdown Parameters A-4 Table A-2. Recommended UPS Shutdown Behavior Settings A-4

Tables vii

Tables

viii Express5800/320Ma: Software Installation and Configuration Guide

Purpose of This Manual

The Express5800/320Ma: Software Installation and Configuration Guide documents how to install and configure Express5800/320Ma software.

Audience

This manual is intended for system administrators who install and configure Express5800/320Ma software.

Notation Conventions

This document uses the notation conventions described in this section.

Warnings, Cautions, and Notes

Warnings, cautions, and notes provide special information and have t he following meanings:

WARNING

A warning indicates a situation where failure to take or avoid a specified action could ca use bodily harm or loss of life.

Preface

CAUTION

A caution indicates a situation where failure to t ake or avoid a specified action could damage a hardwar e device, program, system, or data.

NOTE

A note provides important information about the opera tion of an Express5800/320Ma system.

Preface ix

Preface

Typographical Conventions

The following typographical conventions are used in Express5800/320Ma document s:

• The bold font emphasizes w ords in te xt or indicates te xt that you type, the name of

a screen object, or the name of a programming element. For example:

Before handling or replacing a system component, make sure that you are properly grounded by using a grounded wrist strap.

In the System Properties dialog box, click the Hardware tab. Call the RegisterDeviceNotification function.

• The italic font introduces ne w terms and indicates programming and command-line

arguments that the user defines. For example:

Many hardware components are custom er -r ep la cea b le un its (CRUs), which can be replaced on-site by system adm inistrators with minimal tr aining or tools.

copy filename1 filename2 Pass a pointer for the NotificationFilter parameter.

• The monospace font indicates sample program code and output, including

message text. For example:

#include <iostream.h>

The operation completed successfully.

x Express5800/320Ma: Software Installation and Configuration Guide

Getting Help

If you have a technical question about Express5800/320Ma hardware or software, try these online resources first:

• Online support from NEC Technical Support. You can find the latest technical

information about an Express5800/320Ma through online product support at the

NEC Technical Support Web site:

Preface

http://support.necsam.com/servers/

Notices

• Online product support for Microsoft

products. Your primary source for

support is the computer manufacturer wh o provided your software, or an authorized Microsoft Support Provider . You can also find the latest technical information about Microsoft Windows

and other Microsoft products through online

product support at the Microsoft Help and Support Web site:

http://support.microsoft.com/

If you are unable to resolve your questions wit h the help available at these on line sites, and the Express5800/320Ma system is covere d by a service agreement, please contact NEC Technical Support (866-269-1239).

• All regulatory notices are provided in the site planning guide for your system.

• Although this guide documents modem functionality, modems are not av ailab le f or

all systems. Ask your sales representative about modem availability.

• ActiveService Network (ASN) is not currently available but may be ordered in the

future.

Preface xi

Preface

xii Express5800/320Ma: Software Installation and Configurati on Guide

Chapter 1

Overview of Software Installation,

Upgrade, and Configuration

Before you install, configure, or upgrade your system, se e the following information:

• “Acronyms” on page 1-2

• “Installation-Related Documents” on page 1-3

For information about installing, configuring, and upgrading Express5800/320Ma software, see the following:

• Chapter 2, “Installing Express5800/320Ma System Software”

• Chapter 3, “Configuring Software”

• Chapter 4, “Performing the Reload Procedure”

• Chapter 5, “Performing the Remote Management Installati on Procedure”

• Chapter 6, “Updating Firmware”

• Chapter 7, “Upgrading Express5800/320Ma Software”

• Appendix A, “Connecting a UPS to an Express5800/320Ma System”

Overview of Software Installation, Upgrade, and Configuration 1-1

Acronyms

Table 1-1 lists the acronyms used to describe tasks for installing, configuring, and

upgrading Express5800/320Ma system software.

Table 1-1. Acronyms Used

Acronym Expanded Name

APC ASN ActiveService BMC Baseboard management controller EULA End-user licensing agreement ftSMC ftServer Management Console Gbps Gigabits per second IPL Initial Program Load JRE Java Mbps Megabits per second

American Power Conversion

Network

™

2 Runtime Environment

MIB SNMP Management Information Base MMC Microsoft Management Console MOF Managed Object Format NTFS NT file system PCNS Po werChute

Network Shutdown PDU Power distribution unit RDR Rapid Disk Resync (disk mirroring) RMI Remote Management Installation SAM Software Availability Manager SNMP Simple Network Management Protocol UPS Uninterruptible power supply VTM Virtual Technician Module

1-2 Express5800/320Ma: Software Installation and Configuration Guide

Installation-Related Documents

Table 1-2 lists documents that you may need while you install and configure

Express5800/320Ma software. You can use a Web browser to re ad t hes e do cumen ts from the Express5800/320Ma ExpressBuilder CD (2 of 2). The documents are installed from the Express5800/320Ma ExpressBuilder CD (2 of 2), as described by the following:

• On Express5800/320Ma systems, by the IPL procedure

• On remote management systems, by the RMI procedure

Table 1-2. Documents Used During Installation and Configuration

Document Description

Installation-Related Documents

Express5800/320Ma Virtual Technician Module User’s Guide

Release Notes: Express5800/320Ma Provides information about a specific release of

Express5800/320Ma Software Availability Manager User’s Guide

Express5800/320Ma: System Administrator’s Guide

Express5800/320Ma: PCI Adapter Guide Describes the PCI adapters that Express5800/320Ma

Express5800/320Ma: Site Planning Guide Describes how to prepare a site for the installation of

Express5800/320Ma: Installation Guide Describes how to install Express5800/320Ma. Express5800/320Ma: Operation and

Maintenance Guide Express5800/320Ma: Technical

Reference Guide

Explains how to configure and use a VTM console to remotely control, monitor, and troubleshoot an Express5800/320Ma system.

Express5800/320Ma software, related hardware, and documentation updates and errata.

Explains how to configure and use the Express5800/320Ma Software Availability Manager software.

Describes how to administer and troubleshoot Express5800/320Ma systems. Explains how to configure and use the ftServer Management Console (ftSMC).

systems support.

Express5800/320Ma systems.

Explains how to operate, troubleshoot, and service Express5800/320Ma.

Provides technical reference information for Express5800/320Ma systems.

Network Management Card Installation Manual

Overview of Software Installation, Upgrade, and Configuration 1-3

A document available from American P o wer Con v ersion (APC) that describes how to set up the UPS.

Installation-Related Documents

1-4 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 2

Installing Express5800/320Ma

System Software

If the operating system has been installed by the man ufacturer, a Micro soft Certificate of Authenticity is placed on the system equipment label at the rear of the system. In this case, supply the inf ormation in Table 2-1 and perform only the procedure described in

“The Post-IPL Procedure” on page 2-9.

If the operating system has not been installed by the manufacturer, review the information in “Overview of the IPL and Post-IPL Procedures” on page 2-2 and “IPL

Considerations” on page 2-2, supply the information in Table 2-1, and perform the

procedure described in “Performing the IPL Procedure” on page 2-6, followed by the post-IPL procedure.

NOTES

1. The IPL procedure allows you to perform a single IPL and then duplicate the system disk for bulk deployment. If y ou are using a duplicate system disk, perform only the post-IPL procedure described in

“The Post-IPL Procedure” on page 2-9.

2. Software installation services are av ailable. Contact NEC Technical Support for details.

Installing Express5800/320Ma System Software 2-1

Overview of the IPL and Post-IPL Procedures

The IPL procedure installs the following:

• Microsoft Windows Server 2003

On Express5800/320Ma systems, Windows Server 2003 Enterprise Edition and Service Pack 1 is installed and supported.

• Express5800/320Ma, including ftServer drivers, ftServer Manager, and

Express5800/320Ma Software Availability Manager (SAM)

• Java™ Runtime Environment (JRE) for using the Virtual Technician Module (VTM)

console

• Operating system files that are customized for the systems

• System documentation

IPL Considerations

• Neither the IPL procedure nor the post-IPL procedure mirrors the system disk. To

achiev e fault toleran ce, mirror it after th e installation. See the Express5800/320Ma: Software Installation and Configuration Gu ide for instructions.

• Do not attempt to use your Windows Server CD alone to install or reinstall Windows

Server. Instead, use the NEC ExpressBuilder CD (1 of 2) to perform the IPL procedure. The NEC ExpressBuilder CD (1 of 2) contains customiz ed drive rs that are necessary to run an Express5800/320Ma system proper ly.

• The Post Installation Check, which runs after the IPL, automatically creates a file

named Versiondate.plt (date represents the file creation time and date) that contains information about the files that we re installed. NEC Technical Support can use this file to analyze installation problems. This information file is created in the following folder :

%ProgramFiles%\Stratus\CustomerService\VersionReports

• The Post In stallation Check tool, which al so runs after the IPL, creates a file named

Postcheck_yyyy_mm_dd_hh_mm.txt in the %ProgramFiles%\Stratus\Customerservice\Installcheck folder on the system drive. In the file name, yyyy_mm_dd_hh_mm indicates the yea r, month, dat e, hour , and minute when the file was created.

2-2 Express5800/320Ma: Software Installation and Configuration Guide

The Post Installation Check tool verifies that:

– Express5800/320Ma applications ar e pr op e rly installed. – Correct versions of driv ers are properly installed. – The correct, compiled Managed Object Format (MOF) files are present. – Express5800/320Ma services are installed and started, except for services

that run only at system startup. – Third-party applications are properly installed. – Microsoft hotfixes are installed.

• The IPL procedure takes approximately two and one-half hours to complete.

Mini-Setup Worksheet

Before you start the IPL or Mini-Setup procedure, record site-specific information on the worksheet shown in Table 2-1, which lists the information requested by the IPL and Mini-Setup prompts.

For more information about the settings listed in Table 2-1, see the Windows documentation.

Mini-Setup Worksheet

Table 2-1. Mini-Setup W o r ks he et

Setting Description Entry

Regional settings

User name and organization

Installing Express5800/320Ma System Software 2-3

The first Customize button changes general settings (such as location or language); the appearance of dates, time, numbers, and currency; and the input locale (the keyboard’s input language).

The second Customize button changes only the input locale.

A user name is the name of the person who is performing the installation.

An organization (an optional field) is the organization to which a copy of Windows is licensed.

N/A

User name:

Organization:

Mini-Setup Worksheet

Table 2-1. Mini-Setup Worksheet (Continued)

Setting Description Entry

Microsoft product key

Licensing mode

System name and administrator password

If Windows Server 2003 was installed by the manufacturer, you do not need a product key.

The product key is located on the Windows Server 2003 CD case or on the cover of Windows Server 2003 documentation.

Windows Server 2003 supports two licensing modes: per seat and per server.

If you choose Per server, each concurrent connection to the server requires a separate Client Access License. If you select this mode, you can change the mode to the Per Device or Per User mode later.

If you choose Per Device or Per User, each computer that accesses the server requires a separate Client Access License. If you select this mode, you cannot change the mode to the per-server mode later.

A system name is a unique computer name that differs from other computer, workgroup, or domain names on your network. Mini-Setup suggests a system name, but you can change the name. Ask your network administrator for name recommendations.

Product key:

Check one:

Per server: ________ (Default value)

Per Device or Per User ____

System name:

An administrator password is the password for the Administrator account that Windows automatically creates during installation. It is the logon password for the user whose logon name is Administrator. Record this password.

Date and time settings

2-4 Express5800/320Ma: Software Installation and Configuration Guide

Use this dialog box to set the date, time, and time zone.

Administrator password:

N/A

Table 2-1. Mini-Setup W o r ks he et (Continued)

Setting Description Entry

Performing the IPL Procedure

Networking settings

Workgroup or computer domain

If you have a simple peer-to-peer network, you may want to click Typical settings.

To configure advanced network options or add more services during Mini-Setup, click Custom settings. If you click Custom settings, another dialog box prompts you for more information.

Note: To join a domain, first set your networking settings appropriately. Ask your network administrator for the correct networking settings.

You must join either a workgroup or a domain. A workgroup is one or more computers with the

same workgroup name. To join a workgroup, provide a new workgroup name, or use the workgroup name that Windows suggests during Mini-Setup.

A domain is a group of computers that are part of a network, are managed by a domain controller, and share a common directory database. Joining a domain requires a computer account in the domain you want to join. To join a domain during Mini-Setup, provide the name of an existing domain, your user name, and your password.

Check one:

Typical settings: ________

Custom settings: ________

Workgroup or domain:

Performing the IPL Procedure

The IPL procedure takes approximately two and one-half (2.5) hours. System configuration procedures take additional t ime. See the Express5800/320Ma: Soft ware Installation and Configuration Guide for information about these configuration procedures.

Checklist: The IPL Procedure

❏ Prepare for the I PL procedure as described in “Prep aring for the IPL Procedure” on

page 2-6.

❏ Perform the IPL procedure as described in “Performing the IPL Procedure” on

page 2-6.

Installing Express5800/320Ma System Software 2-5

Performing the IPL Procedure

Preparing for the IPL Procedure

1. Make sure you have the following media:

• NEC ExpressBuilder CD (1 of 2)

• NEC ExpressBuilder CD (2 of 2)

• One of the following:

– For an Express5800/320Ma system, Microsoft Windows Server 2003,

Enterprise Edition CD with Service Pack 1

NOTE

If you are supplying your own Windows Server 2003 CD,

make sure it contains only one oper ating system. If the CD

contains more than one operating system, the IPL

procedure does not execute correctly.

2. Connect a monitor and keyboard to the system, either directly or through a keyboard, video, mouse switch.

3. Make sure that the hard disk on which you want to install Express5800/320Ma is inserted in one of the following locations:

– In a rack-mountable system, in the bottom-most slot in the top enclosure – In a pedestal system, in the right-most slot in the enclosure on the lef t

4. Unlatch all other disks. After the IPL, you insert and mirror the disks.

Performing the IPL Procedure

1. If the system is powered on, remove power before starting the IPL. To remove power from the system, shut do wn Windows.

2. If any storage enclosures are connected to the system, disconnect them.

3. Turn on power to the system.

a. Verify that the system power cords are plugged into live AC power outlets.

If the system is connected to power distribution units (PDUs), make sure that

the PDUs are plugged into live AC power outlets and are turned on. b. Turn on power to the monitor. c. Turn on system power: Press the power b utton on the enclosu re whose pow er

button LED is green-lit.

4. Insert the NEC ExpressBuilder CD (1 of 2) in the CD-ROM drive of the enclosure whose power button LED is green-lit.

2-6 Express5800/320Ma: Software Installation and Configuration Guide

Performing the IPL Procedure

5. Disable boot monitoring and, optionally, Option ROM for PCI slots. a. When the system is booting and the progress bar has started to fill, press F2

to enter the BIOS Setup program. An Entering Setup message appear s,

but several minutes may elapse before the BIOS Setup program runs. b. Use the RIGHT ARROW key to select the Advanced tab. c. To disable boot monit oring, use the DOWN ARROW ke y to select Monitoring

Configuration. Press ENTER. Use the DOWN ARROW key to select OS

Boot Monitoring. Use the PLUS SIGN (+) key to change the value to

Disabled. Press ESC.

d. If the system contains any PCI adapters that contain option ROMs, the system

boots faster if you disable Option ROM for the PCI slots that contain the

adapters. To disable Option ROM, select Monitoring Configuration on the

Advanced tab. Select each slot that contains an adapter and use the PLUS

SIGN (+) key to change the values to Disabled. e. Press F10. In the Setup Confirmation dialog box, select Yes and press

ENTER to save the new settings and exit from the BIOS Setup program.

The system reboots after you exit from the BIOS Setup program.

NOTE

Disabling boot monitoring prevents several unnecessary restarts of the system during the IPL process.

6. Make sure theNEC ExpressBuilder CD (1 of 2) is inserted in the CD-ROM drive whose power button LED is green-lit.

7. During the next few minutes, the following normally appear:

• A message: Initial Program Load

• A Windows XP splash screen

• A black screen, then a blue screen, with no text

• A Fault Tolerant Server splash screen

8. In the Start Express5800 series system software IPL dia log box, accept the default setting, Run the In itial Progra m Load for Express5800/320Ma soft ware Release 4.1.x.x, and click Next.

NOTES

1. The dialog box advises you to disable boot monitoring. If you already disab led boot monitoring as described in step 5, you do not need to do so again.

2. The Open a session in the Windows Preinstallation Envir onment option opens a WinPE command shell.

Installing Express5800/320Ma System Software 2-7

Performing the IPL Procedure

3. Do not use a customized CD except with the supervision of the NEC Technical Suppor t.

9. Follow the prompts to specify the size of the partition that you want the IPL to create.

Specify a value within the range of the minimum and maximum allowed partition sizes for your disk, as shown in the dialog box.

NOTE

If you plan to use a disk-management tool to co nfigure the system disk as a dynamic disk, ensure that the partition size that you create now is the size that you want. To extend the partition size after the disk becomes dynamic, you may need to pur chase and use a third-party tool.

10. Follow the prompts to complete the preinstallation steps of the IPL.

11. If Windows Setup displays the message The Setup script file does not contain a valid Product ID, click OK. Then, in the Your Pr oduct Key dialog box, enter the product key you specified in Table 2-1 and click Next.

12. In the Preinstallation Completed dialog box, click Restart.

NOTE

If the system is left unattended for an extended period of time after this point, an Unlock Computer dialog box may prompt you to log in. You do not need to provide a password to log in and continue the installation process.

13. For the next fe w minutes, Windows Setup copies files and starts installation of Windows updates (hotfixes), restarting the computer at several points.

14. When the Windows Server Post-Setup Security Updates dialog box appears, configure the system to download, but not automatically install, hotfixes. Use the following guidelines to install the hotfixes:

• You can install Microsoft hotfixes that are released in a Security Bulletin as a

group of security-related hotfixes.

• Obtain validation from NEC Solutions (America), Inc. before you install other

types of hotfixes, such as Microsoft patches that fix a par tic ula r pr oblem.

See the Express5800/320Ma ActiveService Network Configuration Guide for more information about installing hotfixes.

15. Follow the instructions in the Windows Setup Completed dialog box.

2-8 Express5800/320Ma: Software Installation and Configuration Guide

16. A few minutes may pass before the system restarts and the post-IPL procedure starts.

The Post-IPL Procedure

Perform the post-IPL procedure if Windows and Expr ess5800/320Ma were preinstalled on your system, or if you have just performed the IPL procedure.

Checklist: Performing the Post-IPL Procedure

❏ If you have not already done so, complete the Mini-Setup Worksheet. See

“Mini-Setup Worksheet” on page 2-3.

❏ Respond to Mini-Setup prompts. See “Responding to Mini-Setup Prompts” on

page 2-9.

❏ Complete the post-IPL procedure. See “Completing the Post-IPL Procedure” on

page 2-10.

NOTE

Before proceeding, chec k for the latest information about your system and Express5800/320Ma in the Release Notes: Express5800/320Ma on the NEC ExpressBuilder CD (2 of 2) shipped with your system.

The Post-IPL Procedure

Responding to Mini-Setup Prompts

1. If you have just performed the IPL procedure, go to step 2. Otherwise: a. Insert the disk that contains the boot partition in the following location:

– In a rack-mountable system, in the bottom-most slot in the top enclosure – In a pedestal system, in the enclosure on the left, in its right-most slot

b. Turn on the system, if you have not al re ady do ne so. See “Performing the IPL

Procedure” on page 2-6.

2. If the Welco me to th e Windows Setup Wizard starts, respond to the Mini-Setup

prompts. If prompted by Mini-Setup, enter the license key again. (You are not prompted for the license key if Windows was installed by the manufacturer.) Use the information you provided in Table 2-1 to respond to these prompts.

When Mini-Setup is finished, the system reboots.

NOTE

If your system contains VTMs, the mouse and keyboard may appear unresponsive at some point after the system

Installing Express5800/320Ma System Software 2-9

The Post-IPL Procedure

has restarted. This is normal behavior while the virtual mouse and keyboard are found by the operating system as new hardware. Responsiveness returns after a short period of time.

Completing the Post-IPL Procedure

1. When the Welcome to Windows dialog bo x appears , press CTRL+ALT+DELETE.

2. Log on by using the Administrator account and password you entered during Mini-Setup and click OK.

3. Two separate end-user licensing agreements (EULAs) appear:

a. Select the appropriate language for the Express5800/320Ma EULA. If you

display the EULA, re view it, and then click Close. Click I accept the te rms of the license agreement if you agree to the terms, and then click Continue.

b. Select whether y ou want to display th e Microsoft Quick-Fix Engine ering EULA

Addendum. If you display the EULA, review it, and then click Close. Click I accept the terms of the license agreement if you agree to the terms, and then click Continue.

4. The installation programs for third-party software run. Be sure to install the following softw are, as NEC Solutions (America), Inc. does not support systems that lack this software.

• When the Java Runtime Environment Wizard starts, follow the prompts to

install JRE, accept the license agreement and the default settings in the remaining dialog boxes. (The JRE Setup dialog box may become partially obscured by the progress bars. Click the dialog box to bring it forward.)

CAUTION

If the Setup Complete dialog box for any third-party software appears, click No, I will restart my computer later, and then clic k Finish. If you restart the system now, the installation does not complete properly.

5. When Setup displays the IPL Completed dialog box, click Restart.

6. Restore the default BIOS settings to enable boot monitoring and, optionally, to enable Option ROM on the PCI slots . While the system is booting, press F2 to enter the BIOS Setup program. In the BIOS Setup prog ra m , p r ess F9 to rest or e th e default settings, then press F10 to exit from the BIOS Setup program. You must enable boot monitoring to maintain fault tolerance.

2-10 Express5800/320Ma: Software Installation and Configuration Guide

The Post-IPL Procedure

CAUTION

If you do not enab le boot monitoring after y ou perf orm the IPL, fault-tolerance of the system is compromised.

7. Express5800/320MaAfter the system has restarted, log on again. The Post Installation Check window appears for several minutes.

8. The Post Installation Chec k T ool dialog bo x appears and automatically runs. This tool verifies that the upgra de was successful a nd that the system is restor ed to full operation. Click Exit to dismiss the Post Installation Check Tool dialog box. See

“IPL Considerations” on page 2-2 for a description of the file created by the Post

Installation Check tool.

9. The message box 'Has the NEC ExpressCluster Web service been set up?' may appear during the NEC ExpressCluster SRE installation, but will automatically disappear after 5 seconds. DO NOT take action to this prompt, or the system may appear to hang.

10. If you are attaching any EMC a. Download and install the latest QLogic

storage systems to the system, do the following:

Fibre Channel drivers for

Windows 2003.

– See the Express5800/320Ma: PCI Adapte r Guide for inf ormation about the

U525 or U526 PCI adapters that provide connectivity to EMC CLARiiON and Symmetrix

storage systems, and instructions for downloading,

extracting, and installing the driver.

–See Attaching an EMC CLARiiON AX100 Storage System to an

Express5800/320Ma System f or inf ormation about the U531 Optical Fibre Channel PCI Adapter that provides connectivity to AX100 storage systems, and instructions for downloading, extracting, and installing the driver.

b. Install the EMC Po werPath

software. See the P o werP ath documentation from

EMC.

c. Connect the system to the storage enclosure. If the storage enclosure is part

of a storage area network (SAN), add the system to the SAN.

11. Configure your system. In particular, do the following:

Installing Express5800/320Ma System Software 2-11

The Post-IPL Procedure

• Mirror the disks.

• If your system contains VTMs, make sure the VTMs contain the most

up-to-date firmware.

• Use PROSet to configure Ethernet ports into teams.

For more inf ormation about configuring your system, see the Software Installation and Configuration Gu ide .

Express5800/320Ma:

2-12 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 3

For information about configuring your Express5800/320Ma software, see the following:

• “Overview: Configuring Software” on page 3-1

• “Extending the Microsoft SNMP Agent” on page 3-2

• “Ensuring That VTMs Use Up-to-Date Firmware” on page 3-6

• “Mirroring Disks” on page 3-7

• “Configuring Teams of Network Adapters” on page 3-14

Overview: Configuring Software

You may encounter the following dialog boxes when you configure the system:

• If the Found New Hardware Wiza rd dialog bo x appears, f ollow the prompts, if any ,

and click Finish. Note that this dialog box may appear periodically during the configuration process. Click Finish each time it appears.

Configuring Software

• If the System Settings Change dialog box appears, click No. Note that this dialog

box may appear periodically during the configuration process. Click No each time it appears.

Configuring Software 3-1

Extending the Microsoft SNMP Agent

Checklist: Configuring Software on Expres s5800/320Ma Systems

❏ To extend the Microsoft SNMP Agent for Express5800/320Ma systems, see

“Extending the Microsoft SNMP Agent” on page 3-2.

❏ Use NTFS file systems on your disks. ❏ Make sure the Virtual Technician Modules (VTMs) in your system are using the

latest version of VTM firmware. See “Ensuring That VTMs Use Up-to-Date

Firmware” on page 3-6.

❏ Configure the Ethernet adapters into teams. See “Configuring Teams of Network

Adapters” on page 3-14.

❏ To prepare to use ftServer Management Console (ftSMC), see the

Express5800/320Ma: System Administrator’s Guide.

Extending the Microsoft SNMP Agent

The SNMP Agent for Express5800/320Ma systems extends the Microsoft SNMP Agent, allowing third-party enterprise management consoles to remotely monitor the systems. The enterprise management console must conform to the SNMP and must support the loading of SNMP Management Information Base (MIB) files.

The SNMP Agent for Express5800/320Ma systems provides a standard mechan ism for monitoring the status of the systems and for receiving alarms from these systems.

The SNMP Agent for Express5800/320Ma systems is installed when the system software for the system is installed or upgraded.

The Microsoft SNMP Agent must be configured globally for all applications that use SNMP. For administrative information about the Microsoft SNMP Agent, see the Windows Help system.

To extend the Microsoft SNMP Agent, see “Configuring the SNMP Agent” on pa ge 3-3 and “Loading the SNMP MIB File” on page 3-6.

3-2 Express5800/320Ma: Software Installation and Configuration Guide

Configuring the SNMP Agent

1. Right-click My Computer and click Manage.

2. Expand Services and Applications and click Services.

3. In the details pane, right-click SNMP Service and click Properties. Then click the Traps tab to control which computers will receive alarm information (traps).

4. To add another destination, on the Traps tab, click Add (see Figure 3-1). In the SNMP Service Configuration dialog box, type the host name, IP address, or IPX address of an additional destination to which you want alarm information (traps) sent. Click Add. Typically, y ou add the computers an d their backup computers that run the enterprise management console.

5. Repeat step 4 for any additional destinations.

6. Click Apply.

Extending the Microsoft SNMP Agent

Configuring Software 3-3

Extending the Microsoft SNMP Agent

Figure 3-1. SNMP Service Properties Traps Tab

7. Click the Security tab , which allo ws y ou to select the computers that ha v e access to SNMP variables. Do not remove any existing variable access settings. For security reasons, click the Accept SNMP packets from these hosts option (see

Figure 3-2).

8. Below the Accept SNMP packets from these hosts option, click Add.

9. In the SNMP Service Configuration dialog box, t ype the host name, IP address, or IPX address of any additional computers that will be allowed access to MIB variables. Click Add.

Typically, you add the computers and backup computers that run the enterprise management console.

10. R epeat step 8 for any additional computers that need MIB access.

3-4 Express5800/320Ma: Software Installation and Configuration Guide

Figure 3-2. SNMP Service Properties Security Tab

Extending the Microsoft SNMP Agent

11. Click OK.

Configuring Software 3-5

Ensuring That VTMs Use Up-to-Date Firmware

Loading the SNMP MIB File

To load the Sra_ftserver.mib file into your enterprise management console, follow the instructions for loading MIB files in the documentation for your enterprise management console.

You can obtain the Sra_ftserver.mib file from:

• The %ProgramFiles%\stratus\MIB directory on an Express5800/320Ma system

• The %ProgramFiles%\stratus\MIB directory on another computer that has the RMI

software installed

Ensuring That VTMs Use Up-to-Date Firmware

If your system contains Virtual Technician Modules (VTMs), perform the following steps to make sure the VTMs contain the latest version of the firmware.

1. Compare the version numbers of the firmware on the VTMs and on the VTM Firmware CD-ROM that you received with your system.

a. Find the version of the f irmware that is specified on the CD-ROM label. b. Open ftServer Management Console (ftSMC): Double-click ftServer

Management Tools on the Windows desktop.

c. In ftSMC, expand ftServer I/O Enclosures and I/O Enclosure - 10. Expand

VTM Adapter - 3 or VTM Adapter - 4, and click the nested VTM A dapter - 3 or VTMAdapter -4 node. Examine the value next to Opstate:State in the details pane.

If the value is FW Update or Firmware Update Complete , the firmware on the VTM is being burned to match the version on the system disk. Wait for this process to be complete on both VTMs. To monitor the process, click the higher-level VTMAdapter -3 or VTM Adapter - 4 node. When the value of Opstate:State in the details pane is Duplex, the process is complete.

d. Click the nested instance of VTM Adapter - 3 or VTM Adapter - 4.

In the details pane, note the value next to FWVersion, which specifies the version number of the VTM firmware that is on the system disk and on the VTMs.

e. Compare the value in ftSMC to the value on the CD-ROM label.

2. If the version number specified on the CD-ROM label is more recent than the version number on the VTMs , update the syst em disk and VTMs with the firmware on the CD-ROM, as described in “Updating VTM Firmware” on page 6-1.

3-6 Express5800/320Ma: Software Installation and Configuration Guide

Mirroring Disks

For optimal performance, use Rapid Disk Resync (RDR) disk mirroring, as described in “Using RDR to Mirror Disks in Internal Storage” on page 3-8, to configure and create managed disks in the internal storage enclosure. RDR disk mirroring is supported only on internal disks. With RDR disk mirroring, you mirror pairs of physical disks to create virtual disks. Each pair of mirrored disks constitutes one virtual disk. The data on one disk is replicated in full on the corresponding disk. RDR disk mirroring does not create volumes.

RDR offers faster resynchronization of mirrored disks than other mirroring methods after transient failures or when a single disk is briefly removed from service.

If you configure RDR disk mirroring, you can leave disks as basic volumes, or you can use a disk-management tool to create striped volumes, which provides RAID1+0.

NOTES

1. If you use a disk-management tool to mirror disks,

2. Do not partner RDR and non-RDR system disks in a

3. If you create an RDR virtual disk from two physical

Mirroring Disks

make sure neither disk is a plex of an RDR virtual disk.

mirror. Otherwise, the disks will fully resynchronize after every restart if the RDR disk is not the primary boot volume from which the system is booted.

disks, only one disk appears in the disk-manag ement tool.

Use a disk-management tool to create mirrored volumes on disks in external storage enclosures. See the Express5800/320Ma: System Administrator’s Guide for guidelines to ensure data fault-tolerance of volumes on disks in external storage enclosures.

NOTES

1. On the system disk, the IPL procedure cr eates a boot partition that contains the operating system and all of its components. Because the system disk and boot partition hold system-critical files, such as the paging file and system event files, limit the traffic to this disk to system traffic only.

2. You can greatly reduce application downtime when you upgrade software by installing and using the optional NEC Solutions (America), Inc. Express5800/320Ma Active Upgrade™ Software. If

Configuring Software 3-7

Mirroring Disks

you do plan to install and use Active Upgrade Software, keep system files on a separate disk from data files. See the Express5800/320Ma: Active Upgrade User’s Guide for more information about Active Upgrade.

Using RDR to Mirror Disks in Internal Storage

NOTE

A system restart is required when you add the first system disk to an RDR virtual disk. A prompt asks you to restart the system after you add the disk.

1. Make sure that the second disk (the one designated as the mirror) has no partitions and that both of the disks you are pairing:

• Have the same capacity, or if they have different capacities, that you add the

disk with the smaller capacity to the virtual disk before you add the disk with the larger capacity

• Are basic disks (not dynamic)

If the disks have been configu red as dynamic disks, see “Converting a

Dynamic Disk to a Basic Disk” on page 3-10, “Using RDR to Mirror Dynamic System Disks” on page 3-11, or “Using RDR to Mirror Dynamic Data Disks” on page 3-12.

2. Insert and latch disks in corresponding slots in each enclosure of the system. See

Figure 3-3.

3. Start ftServer Management Console (ftSMC): Double-click ftServer Management Tools on the Windows desktop.

4. In ftSMC, select the target disk in I/O enclosure 10. For example, expand ftServer I/O Enclosures, I/O Enclosure - 10,

Storage Enclosure - 40, Slot - 1, and then click Disk - 0.

5. Right-click the target disk and click Add Physical Disk To RDR Virtual Disk.

6. In the Device Configuration Change message box, click Yes.

7. Repeat steps 4 – 6 on the corresponding disk in I/O enclosure 11. For example, expand ftServer I/O Enclosures, I/O Enclosure - 11, Storage Enclosure - 40, Slot - 1, and then click Disk - 1.

8. Allow time for the two disks to synchronize.

3-8 Express5800/320Ma: Software Installation and Configuration Guide

Mirroring Disks

• While the disks are resynchronizing, LEDs blink to indicate read and write

operations, and ftSMC displays a v alue of Syncing next to OpState: State in the details pane for the disk.

To view the progress of the synch ronization in ftSMC, expand Logical Disk Information under ftServer I/O Enclosures and select the virtual disk (for example, RDR Virtual Disk 1). In the details pane, the progress is noted as a percentage in the value next to Status. For example:

Status: Resync: 20 percent

• When the disks are synchronized, the LEDs on both disks are lit steady green

and ftSMC displays a v alue of Duplex next t o OpState: State in the details pane for the disk and for the virtual disk. The value next to Status for the virtual disk is None.

When you add the first system disk to an RDR virtual disk, a System Shutdown message appears, stating that the system will reboot in two minutes. Let the system restart.

9. For each additional virtual disk to be created, repeat steps 4 – 8, mirroring the following:

• The disk under Slot 2 of I/O Enclosure - 10 with the disk under Slot 2 of

I/O Enclosure - 11 to create Virtual Disk 2

• The disk under Slot 3 of I/O Enclosure 10 with the disk under Slot 3 of I/O

Enclosure 11 to create Virtual Disk 3

Mirroring Schemes for Internal Disks

On the front of an Express5800/320Ma system, disk slo ts are identified by the numbers 1, 2, and 3, and in ftServer Management Console (ftSMC), these slots are represented by Slot - 1, Slot - 2, and Slot - 3 nodes. Software assigns the numbers 0, 1, and 2 to the disks in these slots. So, for example, the disk in slot 1 is displayed as Disk - 0 under a Slot - 1 node. The RDR virtual disk numbering follows the slot numbe ring (not the disk numbering) in ftSMC. So, Disk - 0, which is in slot 1, is assigned to RDR Virtual Disk - 1.

Configuring Software 3-9

Mirroring Disks

Figure 3-3 shows a representation of the disk slots in the system, specifying the slot

number, the device IDs of the disk, and the virtual disk to which software assigns the physical disk when you use RDR to mirror the disks. When you use RDR to mirror disks in these systems, software pairs the disks as shown by the lines in Figure 3-3. If you use a disk-management tool to create volu me s, use th is sam e sch e me to mir ro r th e volumes on the disks.

Figure 3-3 shows the disk numbers and their corresponding slot numbers and the

device ID for slot 2, in I/O element 10, and for disk 1 in slot 2 of I/O element 10.

Figure 3-3. Slot and Disk Numbering

Converting a Dynamic Disk to a Basic Disk

CAUTION

Converting a dynamic disk to a basic disk removes all data from the disk. So that yo u can recov er the data, bac k it up before yo u convert the disk to a basic disk.

1. Open Disk Management: Right-click My Computer and click Manage. Then expand Computer Management and Storage, and click Disk Management.

2. In the lower portion of the details pane, right-click the icon of the target disk.

3. Select Convert to Basic Disk.

3-10 Express5800/320Ma: Software Installation and Configuration Guide

4. If necessary, recover the information from backup media.

Using RDR to Mirror Dynamic System Disks

If your system contains VTMs, you can convert system disks that are dynamic to disks that are mirrored with RDR, and that are also dynamic.

To use RDR to mirror dynamic system disks

1. If necessary, insert and latch the pair of disks that contain the mirrored system volumes and boot the system.

2. As a precaution, back up the disks.

NOTE

This procedure does not require you to back up and restore the information from backup media. Back up the information solely as a precaution.

3. Make sure that I/O enclosure 10 is primary: Open ftServer Management Console (ftSMC), expand ftServer I/O Enclosures, I/O Enclosure - 10, and examine the

Opstate:Reason property. If the value is Primary, go to step 4. If the value is Secondary, do the following:

a. In ftSMC, expand VTM Adapter - 3 or VTM Adapter - 4, and right-click VTM

Config.

b. Click Set Primary.

4. Open Disk Management: Right-click My Computer and click Manage. Then expand Computer Management and Storage, and click Disk Management.

Mirroring Disks

5. Make sure that both system disks are active and mirrored.

6. In the Remove Mirror dialog box, select and right-click the system disk in I/O enclosure 11 and click Remove Mirr or . When y ou receive a message asking Are you sure you want to remove the mirror, click Yes.

7. Revert the system disk in I/O enclosure 11 to basic.

8. In ftSMC, add the physical disk in I/O enclosure 11 to an RDR virtual disk. See

“Using RDR to Mirror Disks in Internal Storage” on page 3-8.

9. In your disk-management tool, convert the disk in I/O enclosure 11 to a dynamic disk, and add the disk to the volume mirror that contains the system disk. See the online Help for your disk-management tool.

Wait for the disks to resynchronize before continuing.

Configuring Software 3-11

Mirroring Disks

10. Make I/O enclosure 11 the primary enclosure: a. In ftSMC, expand ftServer I/O Enclosures and I/O Enclosure - 11.

b. Expand VTM Adapter - 3 or VTM Adapter - 4, and right-click VTM Config. c. Click Set Primary.

11. Restart the system.

12. I n Disk Management, in t he Remove Mirr or bo x, select and right-click the system

disk in I/O enclosure 10 and click Remove Mirror. When you receive a message asking Are you sure you want to remove the mirror, click Yes.

13. Revert the system disk in I/O enclosure 10 to basic.

14. Boot the system again, making sure I/O enclosure 11 is still primary. See step 3.

15. In ftSMC, add the physical disk in I/O enclosure 10 to the RDR virtual disk.

NOTE

For help with the steps you perform in Windows Disk Management, see the Windows Disk Management help.

Using RDR to Mirror Dynamic Data Disks

If your disks use volume mirroring, you can set them up to use both RDR disk mirroring and volume mirroring to obtain striped mirrors (RAID1+0). To do so, perform the following steps, which require you to convert each disk to basic, use RDR to mirror th e disk, then convert the disk back to a dynamic disk. By converting one disk at a time, you can preserve the data on the disks and restore the volume mirroring.

1. If necessary, insert and latch the pair of disks that contain the mirrored data volumes.

2. As a precaution, back up the data on the disks.

NOTE

This procedure does not require you to back up and restore the information from backup media. Back up the information solely as a precaution.

3. From one of the disks in the pair, remove the mirrors from the mirrored volumes. See “Breaking the Mirror of the System Volume” on page 7-4.

Revert this disk to basic.

4. In ftServer Management Console (ftSMC), add this physical disk to an RDR virtual disk. See “Using RDR to Mirror Disks in Internal Storage” on page 3-8.

3-12 Express5800/320Ma: Software Installation and Configuration Guide

5. In your disk-management tool, convert this disk to a dynamic disk and add the volumes to the v olume mirrors. See the online Help for y our disk-management tool.

6. Wait f or the disks to resynchronize before contin uing. When the volume mirrors are synchronized, on the other disk of the p air, remove the v o lumes from the mirrore d volume.

7. Revert this disk to basic.

8. In ftSMC, add this ph ysical disk t o the RDR virtual disk. See “Using RDR to Mirror

Disks in Internal Storage” on page 3-8.

Creating a Spare Bootable Hard Disk

1. Immediately after the upgrade , mirror the syst em disk as described in “Using RDR

to Mirror Disks in Internal Storage” on page 3-8.

2. After the disks have synchronized, deport the disk that is the mirror of the system disk.

T o deport the disk, open ftServer Management Console (ftSMC), right-clic k the disk you want to deport, and click Deport Physical Disk from RDR Virtual Disk. For more information, see the Help for ftSMC.

3. Physically remove the mirrored system disk from the system. Label and store this disk, which is now the spare bootable hard disk, in a safe place.

4. Insert another disk in the same slot and mirror the system disk as described in

“Using RDR to Mirror Disks in Internal Storage” on page 3-8. Leave t his disk in the

system.

Mirroring Disks

Booting from a Spare Bootable Hard Disk

1. Remove power from the system.

2. Remove the tw o copies of the system disk.

3. Insert the spare disk and restart the system.

Configuring Software 3-13

Configuring Teams of Network Adapters

Configure teams of Ethernet network adapters to increase the redundancy and capacity of a network connection.

Before you configure the teams, attach the networ k adapters to the network.

NOTE

Express T eams are not supported in Express5800/320Ma systems. Create only Adva nced Networking Service Teams in PROSet.

Checklist: Configuring Ethernet Teams

❏ For all adapters you plan to add to a team, make sure that the values for the

Advanced Settings in PROSet are identical.

❏ Configure the link speed and duplex mode on adapters connected to networks

running at 10 or 100 Mbps. See “Configuring Link Speed and Duplex Mode” on

page 3-14.

❏ Create fault-toler ant teams of Ethernet adapters. See “Creating Network Adapter

Teams” on page 3-15.

❏ V erify that the teams a re correctly configu red. See “ Verifying the Network Adapter

Team Configuration” on page 3-17.

❏ Assign an IP address to the team. See “Assigning an IP Address to a Network

Adapter Team” on page 3-17.

❏ If necessary, see “Troubleshooting Network Adapters” on page 3-18.

For more information about teaming Ethernet PCI adapters, see the Express5800/320Ma: PCI Adapter Guide.

Configuring Link Speed and Duplex Mode

By default, network adapters are configured to autonegotiate the best speed for the connection. On a network that operates at 10 or 100 megabits per second (Mbps), automatic settings can result in unreliable connections and inaccurate re porting of link activity and duplex mode. For reliable operation, configure the link speed and duplex mode for U575 Dual-Port Copper Gigabit Ethernet Adapters and embedded Ethernet PCI adapters connected to networks that operate at 10 or 100 Mbps.

NOTES

1. For Ethernet adapters connected to netw orks running at 1 gigabit per second (Gbps), rely on

3-14 Express5800/320Ma: Software Installation and Configuration Guide

Configuring Teams of Network Adapters

autonegotiation. Do not manually configure 1-Gbps operation.

2. Express5800/320Ma systems support 1-Gbps line speed only in full-duplex mode.

When you manually set these values, make sure that the values are identical for an Ethernet adapter and the media it connects to, and that the settings for all Ethernet adapters in one team are the same.

To set the link speed and duplex mode

1. Start the PROSet utility: Double-click PROSet in the system tray: .

2. In the left pane of the Intel(R) PROSet for Wired Connections dialog box, click an adapter.

3. Click the Speed tab.

4. Under Link Speed and Duplex Settings, select the speed and duplex mode appropriate to the adapter and to the type of line to which the adapt er is connected.

5. Repeat steps 2 through 4 f or each adapter f or which you need to set the link speed and duplex mode, setting the link speed and duplex mode identically for all adapters in a team.

6. Click OK.

7. When the Intel(R) PROSet for Wired Connections dialog box reappears, clic k OK, allowing PROSet to process the procedure and to close. Allow several seconds for PROSet processing.

8. Verify that the link speed and duplex mode are correct after PROSet has closed. Check the network equipment that is connected to the Ethernet adapter (for example, chec k LEDs). If the link speed and duple x mode are not correct, you can remove and replace network cables . If the link speed and duple x mode are still not correct, check that the network equipment supports the link speed and duplex mode that you set.

Creating Network Adapter Teams

1. Start the PROSet utility: Double-click PROSet in the system tray: .

2. In the Intel(R) PROSet for Wired connections dialog box, right-click one of the Ethernet ports listed, point to Add to Team, and then click Create New Team.

The Teaming Wizard starts.

3. In the first dialog box of th e Teaming Wizard, select the teaming method you want to use (for example, Adapter Fault Tolerance), and then click Next.

Configuring Software 3-15

Configuring Teams of Network Adapters

NOTE

See the Intel (R) PROSet Help for more information about the teaming methods. In particular, if you are choosing Static Link Aggregation, observe the NOTE: “For this type of team, you must add the adapter to the team with link down.”

4. In the next dialog box, select the adapters for the team. A check mark next to an adapter indicates the adapter will be made a member of

the team. Click the check boxes next to the adapters to select or deselect them. Make sure that you cre ate teams that contain adapters located in different

CPU-I⁄ O enclosures. One wa y to dete rmine where adapters are loca ted is to use the Identify Adapter utility in PROSet to flash the LED on each adapter. In PROSet, click the adapter, click the Identify Adapter button on the General tab, and follo w the instructions on the Identify Adapter message box.

NOTES

1. If you add additional adapters to a team later, the system will briefly lose network connectivity . To avoid this network interruption, configure a larger tea m now .

2. If a team contains a U574 Dual-Port Fiber Gigabit Ethernet Adapter, the only supported configuration is teaming it with other U574 PCI adapters.

5. Click Next and then click Finish.

6. When the Intel(R) PROSet for Wired connections dialog box reappears, click Apply. PROSet binds the specified adapters into teams. This operation takes at least one minute per team to complete. PROSet closes after processing is complete. Do not abort the operation until it has completed. Otherwise, you must repeat the procedure.

3-16 Express5800/320Ma: Software Installation and Configuration Guide

Configuring Teams of Network Adapters

Verifying the Network Adapter Team Configuration

1. Restart the PROSet utility and verify that:

• The teams hav e been created correctly.

• All adapters in each team have the same Ethernet address.

• An IP address has been assigned to the team.

If the team has an IP address, the procedure is complete. Close PROSet. If the team does not have an IP address, assign it one, as described in

“Assigning an IP Address to a Network Adapter Team” on page 3-17. (After a

team is created, individual adapters in t he team no longer hav e an IP address .)

2. In ftServer Management Console (ftSMC), select each Network Port you teamed and, in the details pane, verify that the value next to OpState: State is Duplexed. If not, you may need to wait a few seconds for the information to be updated.

Assigning an IP Address to a Network Adapter Team

If you plan to configure any teams as members of a Virtual LAN (VLAN), do so before you assign IP addresses to the teams. For VLAN information, see the Express5800/320Ma: PCI Adapter Guide and the PROSet online Help.

NOTE

Express5800/320Ma systems support VLAN connections only over teams.

To assign an IP address to a network adapter team

1. Click Start, point to Control Panel, and then double-clic k Network Connections.

2. In the Network Connections control panel, right-click the appropriate Team #n icon, and then click Properties.

3. In the Team Properties dialog box, click Internet Protocol (TCP/IP) under Components checked are u sed b y t his connectio n, and t hen clic k Properties.

4. In the Internet Protocol (TCP/IP) Properties dialog box, select Obtain an IP

address automatically or Use the following IP address. If you select Use the following IP address, enter the IP address, subnet mask, and default gateway.

Consult your network administrator for all TCP/IP property settings.

NOTE

Make sure the TCP/IP property settings match the configuration of the network to which the Ethernet adapter

Configuring Software 3-17

Configuring Teams of Network Adapters

is connected. Select Obtain an IP address automatically only if the network supports it.

5. Click OK to accept the changes.

6. In the Team Prope rties dialog box, click Close to process the new TCP/IP settings and to close the dialog bo x.

7. Restart the PROSet utility and verify that the new IP address appears in the Team

Configuration tab for the team.

Troubleshooting Network Adapters

To troubleshoot Ethernet PCI adapters, you can perform general troubleshooting procedures for the Express5800/320Ma system and procedures specific to Ethernet PCI adapters. For information about general procedures for troubleshooting your system, see its operation and maintenance guide. These procedures include viewing messages in the event log, and checking system inventory from the ftServer Management Console (ftSMC) for component status.

Troubleshoot Ethernet PCI adapters by:

• Checking the network cables

• Checking the status LEDs on the system, enclosure, and PCI slot

• Verifying link data rate and mode

• Using the PROSet utility diagnostics

For more information about troubleshooting Ethernet PCI adapters, see the Express5800/320Ma: PCI Adapter Guide.

3-18 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 4

Performing the Reload Procedure

For information about reloading system software on Express5800/320Ma systems, see the following:

• “Preparing to Reload Software” on page4-1

• “Reloading Express5800/320Ma Software” on page 4-2

NOTE

Before proceeding, check the information in the Release Notes: Express5800/320Ma on the Express5800/320Ma ExpressBuilder CD (2 of 2) shipped with your system for updated information about the reload procedure.

Preparing to Reload Software

If the system experiences a disaster that corrupts the software on an Express5800/320Ma system, reload the software. The reload procedure replaces all Express5800/320Ma software files. It does not replace any operating system files. Therefore, note the following:

• Perform the reload procedure only if Express5800/320Ma software is corrupted.

• To replace the operating system, or if your disks have lost Master Boot Record or

partition information, perform the IPL procedure, which Chapter 2, “Installing

Express5800/320Ma System Software” describes.

NOTE

The reload procedure deletes previous versions of the files before installing the new ones. In these instances, the new files require approximately the same amount of disk space as the previous files.

• Make sure Windows Server 2003 is running properly.

• Make sure that the boot partition on the system disk is at least 6144 MB.

Performing the Reload Procedure 4-1

Reloading Express5800/320Ma Software

• Make sure you have the following media available:

– ExpressBuilder CD (1 of 2) – ExpressBuilder CD (2 of 2) – Backup media, if you are performing a disaster recovery and can back up the

system, or hav e a backup from which you can restore data

Reloading Express5800/320Ma Software

1. Do one of the following:

• Browse to a local network share that contains the contents of the

Express5800/320Ma ExpressBuilder CD (1 of 2). Open the bin folder and double-click Setup.hta.

• Insert the Express5800/320Ma ExpressBuilder CD (1 of 2) into the CD-ROM

drive in the enclosure whose power button LED is green-lit.

2. The Express5800/320Ma software reload procedure automatically runs. If the Express5800/320Ma software reload procedure does not automatically run

when you insert the CD, on the Windows task bar, click Start and then Run. Substituting the drive letter of your CD-ROM drive for D, type the following command:

D:\bin\setup.hta

NOTES

1. If, at any point during the reload procedure, a dialog box appears with the message The Target file exists and is newer than the source, click Continue.

2. During the reload procedure, the Progress dialog boxes may obscure other dialog boxes. If the reload procedure appears stalled, mov e the Progress dialog box and check f or a message bo x that requires y ou to click OK.

3. Follow the prompts to run the reload readiness test, which determines whether your system has the necessary conditions for reinstalling Express5800/320Ma software. If the system passes the test, go to step 4.

4-2 Express5800/320Ma: Software Installation and Configuration Guide

Reloading Express5800/320Ma Software

If the system fails the test, click View Log on the Reload Readiness Test Failed dialog box to e xamine the results of the test. Th en, perf orm the necessary tasks to correct the situation and run the reload readiness test again.

• If the log indicates that you must stop the Microsoft Management Console

(MMC), close all instances of MMC, including ftServer Management Console (ftSMC) sessions and remote MMC sessions.

• If the BMC or Virtual Technician Module (VTM) firmware or the BIOS test

failed, upgrade the BIOS or firmware. See Chapter 6, “Updating Firmware” for details.

4. When the Readiness Test Passed dialog box appears, follow the prompts to reload Express5800/320Ma software.

5. When the Installation Completed dialog box appears, do one of the following:

• If the Installation Completed dialog box does not list any warnings or error s ,

click Restart.

• If the Installation Completed dialog box lists warnings or errors, click View

Log.

– If the log does not list any WSH warnings or errors, click Restart. – If the log lists any Windows Scripting Host (WSH) w arnings or errors, click

Exit in the Installation Completed dialog box, and then check the application event log to find the specific error. To open Event Viewer and clear the logs, click Start, point to Control Panel and Administrative Tools, and double-click Event Viewer . After you re solve any errors , restart the system.

Restarting the system activates some of the replaced drivers.

6. After the system has restarted, log on. The Express5800/320Ma Post Installation Check window appears for several minutes. Wait until it completes.

Performing the Reload Procedure 4-3

Reloading Express5800/320Ma Software

4-4 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 5

Performing the Remote Management

Installation Procedure

For information about installing remote-management software for Express5800/320Ma systems on a PC, see the following:

• “Overview of the Remote Management Installation Procedure” on page 5-1

• “Performing the RMI Procedure” on page 5-1

• “Installing Documentation for Express5800/320Ma Systems” on page 5-2

• “Removing Programs a nd Documentation” on page 5-3

Overview of the Remote Management Installation Procedure

The remote management installation (RMI) procedure installs ftServer Management Console (ftSMC) and the Java 2 Runtime Environment (JRE) on a PC that is running Windows 2000 (any type), Windows Server 2003, or Windo ws XP. JRE is used by the Virtual Technician Module (VTM) console.

ftSMC and VTM enables you to monitor and manage Express5800/320Ma systems from your PC. For information about these tools, see the following:

• The Express5800/320Ma Virtual Technician Module User’s Guide or the online

Help for the VTM console

• The Express5800/320Ma: System Administrator’s Guide and the online Help for

ftSMC

Performing the RMI Procedure

1. Do one of the following:

• Browse to a local network share that contains the contents of the

Express5800/320Ma ExpressBuilder CD (1 of 2). Open the bin folder and double-click Setup.hta.

• Insert the Express5800/320Ma ExpressBuilder CD (1 of 2) into the CD-ROM

drive.

Performing the Remote Management Installation Procedure 5-1

Installing Documentation for Express5800/320Ma Systems

2. Express5800/320Ma software RMI automatically runs. If Express5800/320Ma software RMI does not automatically run when you insert

the CD, on the Windows task bar, clic k Start and then Run. Substituting the drive letter of your CD-ROM drive for D, type the following command:

D:\bin\setup.hta

3. Follow th e prompt s to run the Express5800/ 320Ma softw ar e RMI Readine ss Test, which determines whether your system has the necessary conditions for installing remote-management software for Express5800/320Ma systems. If the system passes the test, go to step 4.

If the system fails the test, click View Log on the Readiness Test Failed dialog box to e xamine the results of the test. Then perform the necessary tasks to correct the situation and run the Express5800/320Ma Software RMI Readiness Test again.

4. When the Readiness Test Passed dialog bo x appears, follo w the prompts to install remote-management software for Express5800/320Ma systems.

You can accept the default settings for any third-party software installed.

Installing Documentation for Express5800/320Ma Systems

The installation lets you install model-specific versions of the documentation on a PC. Before you install the documentation, make sure that:

• You have the ExpressBuilder CD (2 of 2) for Express5800/320Ma systems

available.

• The system disk has approximately 60 MB of space available for each

documentation set.

• Microsoft Internet Explorer

is the default browser, and both JavaScript™ and

cookie support are enabled in the browser.

5-2 Express5800/320Ma: Software Installation and Configuration Guide

Removing Programs and Documentation

• To view PDF ve rsions of the documentation, Adobe Reader (v ersion 4.0 or later) is

installed on the system.

• Windows 2000 (any type), Win dows XP, or Windows Server 2003 is installed on the

system.

To install the documentation on a wo rks ta t io n

1. Insert the ExpressBuilder CD (2 of 2) for Express5800/320Ma systems into the CD-ROM drive of the workstation.

2. When the installation splash screen appears in your browser, click Install, upgrade, or restore.

3. When the second installation splash screen appears in your browser, select the following:

Express5800/320Ma system running Express5800/320Ma software Release 4.x.x.x

4. If the File Download dialog box appears, click Open or select Run this pr ogram from its current location, and then click OK. Do not select Save or Save this program to disk.

The installation program installs the documentation. The installation takes up to several minutes to complete.

5. When the installation is complete, y ou can choose to install the documentation for a different Express580 0/320Ma platform by performing steps 3 and 4 again, using the active browser from step 3.

Removing Programs and Documentation

Perform the following steps to remove ftServer Management Console (ftSMC), the Java 2 Runtime Environment (JRE) and Express5800/320Ma documentation from a workstation.

1. Click Start, point to Settings, and then click Control Panel.

2. Click Add or Remove Programs or Add/Remove Programs.

3. In the Add/Remove Programs dialog box, click the appropriate icon:

• ftServer Management Console removes ftSMC.

• Java 2 Runtime Environment Stand ard Edition x. x removes JRE.

4. Express5800/320Ma Model Help and ManualsClick Change or Change/Remove.

5. When the software asks if y ou want to remo ve the prog ram or documentation, cl ick OK.

Performing the Remote Management Installation Procedure 5-3

Removing Programs and Documentation

5-4 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 6

For information about updating firmware, see the following:

• “Preparing to Update Firmware” on page 6-1

• “Updating VTM Firmware” on page 6-1

• “Updating the BIOS” on page 6-4

• “Updating BMC Firmware” on page 6-8

•

Preparing to Update Firmware

Before you update firmware on your system, observe the following:

• In ftServer Management Console (ftSMC), make sure that all CPU and I/O

elements on the system are functional.

• In general, update system components in the following order:

1. Virtual Technician Module (VTM) firmware, if the system contains VTMs

2. BIOS

Updating Firmware

If the BIOS is corrupted, contact NEC Technical Support.

3. BMC firmware

4. Express5800/320Ma software

Updating VTM Firmware

Not all systems contain VTMs. To determine whether the system has VTMs, double-click ftServer Management Tools, expand ftServer for the system, then expand ftServer I/O enclosures and I/O Enclosure - 10.

If VTM Adapter - 3 or VTMAdapter -4 is listed, the system contains VTMs.

Updating Firmware 6-1

Updating VTM Firmware

Checklist: Updating VTM Firmware

❏ V e rify that there are no active connections with the ActiveService Network (ASN).

To end or prevent ASN connections, disconnect the modem from the system or from the phone jack.

❏ In ftServer Management Console (ftSMC), verify that both VTMs are online and

running in duplex mode. Expand ftServer (Local), ftServer I/O Enclosures, and I/O Enclosure - 10. Click VTM Adapter - 3 or VTM Adapter - 4. In the deta ils pane, make sure the value of OpState:State is Duplex. Do not update the firmware if the value is Simplex.

To update the VTM firmware

1. To copy the VTM firmware file to the system, do one of the following:

• Insert the Express5800/320Ma VTM Firmware Update CD in the CD-ROM

drive. In the VTM Firmware Setup message box, click OK.

• Download a file that contains the VTM firmware fro m the Express5800/320 Ma

System Downloads page at http://support.necsam.com/servers/. Save the file in the %ProgramFiles%\Stratus\Firmware\VTM folder.

2. In ftSMC, expand ftServer (Local), ftServer I/O Enclosures, and I/O

Enclosure - 10. Expand VTM Adapter - 3, or VTM Adapter - 4 and then click VTMConfig-3 or VTM Config - 4.

3. Make sure that the system is not automatically burning the firmware to the VTMs. In the details pane for VTM Con fig - 3 or VTM Config - 4, v erify that the v alue of the

OpState:State property is Online. If the state is FW Update or FW Update Complete, do not continue with the remaining steps in this procedure. For

information about autoburn, which automatically burns the firmware to the VTMs, see “Enabling and Disabling Autoburn to VTMs” on page 6-3.

4. Right-click VTM Config - 3 or VTM Config - 4, and click Update Firmware.

5. In the Update Firmware on VTM Config - n dialog box, click Browse and navigate to the folder in which you saved the VTMn.nnn.cab file, typically %ProgramFiles%\Stratus\Firmware\VTM.

6. In the Open dialog box, double-click VTMn.nnn.cab.

7. Click Finish in the Update Firmware on VTM Config - n dialog box. The following message appears, indicating that the firmware update is beginning:

The operation completed successfully.

Click OK in the message box.

8. In ftSMC, monitor the value of the OpState:State property as it transitions to the following values:

6-2 Express5800/320Ma: Software Installation and Configuration Guide

• FW Update

• Firmware Update Complete

• Primary or Secondary

NOTE

After the firmware is updated, the VTM is rebooted. Rebooting the VTM may take several minutes, during which time the Update Firmware action is not a vailab le on the context men u f or either of the VTMs . When the rebo ot is complete, the value of the OpState:State property is Primary or Secondary.

9. When the value of the OpState:State pr operty is Primary, the firmware update process updates the second VTM. To monitor the progress of the fi rmware update of the second VTM, select it in ftSMC.

Enabling and Disabling Autoburn to VTMs

Autoburn ensures that the firmware on the VTM is th e same revisio n as th at of t he file on the system disk. After the CD-ROM copies the VTM firmware to the system disk, the system automatically burns the firmware if you reboot the system, or if certain events occur to the VTM that cause it to change its state (a rar e occurrence).

Updating VTM Firmware

Autoburn does not occur if you download the firmware file. However, if you manually update the firmware on the VTMs, autoburn ensu res that the VTMs stay at that revision until you burn another revision or use the CD-ROM to copy the fir mw ar e to the disk.

By default, autoburn is enabled.

Updating Firmware 6-3

Updating the BIOS

To enable or disable autoburn

1. In ftServer Management Console (ftSMC), expand ftServer (Local), ftServer I/O Enclosures, and I/O Enclosure - 10.

2. Expand VTM Adapter - 3 or VTM Adapter - 4, and then click VTMConfig-3 or VTMConfig-4.

3. Right-click VTM Config - 3 or VTM Config - 4, and click Properties.

4. Next to Autoburn, select Enable or Disable.

Updating the BIOS

Checklist: Updating the BIOS

CAUTION

Make sure that the system is running in duplex mode. During the firmware update, you must disable each CPU element. The remaining element must be able to keep the system running.

❏ In ftServer Management Console (ftSMC), mak e sure that you can vie w the system

you want to update.

❏ V erify the BIOS version numbers. Make sure that the installed BIOS is earlier than

the version to which you are upgrading.

❏ Ensure that your system contains the files necessary for updating the BIOS b y

copying the BIOS files to a hard di sk on the system.

❏ Update the BIOS.

NOTE

Application performance ma y be negatively impacted while the disabled CPU element synchronizes its BIOS with that on the updated CPU element.

6-4 Express5800/320Ma: Software Installation and Configuration Guide

Updating the BIOS

To verify the BIOS version numbers

1. On the desktop, double-click ftServer Management Tools.

2. Expand ftServer f or the system you are updating, typically ftServer (Local), then expand ftServer CPU Enclosures and click CPU Enclosure - 0.

3. In the details pane, note the value next to BIOS: Version. For example, BIOS: Version Express5800/320Ma BIOS Version

1.0:088 indicates a 1.0.088 version of the BIOS.

4. Click CPU Enclosure - 1 or CPU Enclosure - 2. Note the value next to BIOS: Version.

Compare the current BIOS version to the version of the file you are upgr ading to.

Table 6-1. BIOS File Names

Platform BIOS File Name and Location on CD BIOS Version Number

Express5800/320Ma \FIRMWARE\BIOS\ftServer\G94300BIO

S.n.n.nnn.ROM

n.n.nnn represents the BIOS version number

To update the BIOS

Perform the following steps to remove a single CPU element from service and update its BIOS, then bring the disab led CPU element online , and enable the system to update the other CPU element.

1. Copy the BIOS firmware file for your system, as specified in Table 6-1, and save it to the following folder:

%ProgramFiles%\Stratus\Firmware\BIOS\ftServer

2. On the desktop, double-click ftServer Management Tools.

3. Expand ftServer for the system you are updating, typically ftServer (Local).

4. Expand ftServer CPU Enclosures, if necessary, to show the list of CPU enclosures (which represent CPU elements).

5. For each ftServer CPU Enclosure node, make sure that the value of Op State:State in the details pane is Duplex. Do not update the BIOS if the value is Simplex.

6. Right-click CPU Enclosure - 0 and click Initiate Bringdown. Click Yes when a message asks whether you are sure you want to shut down the device.

The following message ap pears, ind icating that the system is t aking the enclosure offline:

The operation completed successfully.

Updating Firmware 6-5

Updating the BIOS

Click OK in the message box. ftSMC reports the state of the CPU Enclosure as Removed from Service.

7. Right-click the same CPU enclosure and click Update Firmware.

8. In the ‘Update Firmware’ on CPU Enclosure - 0 dialog box, click Browse and navigate to the f older in which you sa ved the firmware file, ty pically in a folder under %ProgramFiles%\Stratus\Firmware\BIOS.

9. Double-click the BIOS file for your platform (see Table 6-1 for the file names).

10. Click Finish in the ‘Update Firmware’ on CPU Enclosure - 0 dialog box. The following message appears, indicating that the system is star ting to up da te the firmware:

Click OK in the message box.

11. In ftSMC , monitor the value of the OpState:State property as it transitions to the following values:

• Firmware Update

• Firmware Update Complete

The operation completed successfully.

Two or three minutes are required to complete the firmware update.

CAUTION

Never interrupt a BIOS firmware update in progress (for example, by removing power from the CPU enclosure). Doing so can result in a corrupted BIOS that cannot be recovered and may require replacement of the CPU enclosure.

NOTE

The screen goes blank for approximately one second. During this period, certain devices (such as keyboard, mouse, and a USB floppy drive) are temporarily unavailable. After the devices return to service, you may need to restart any application that was using the floppy drive during the BIOS update.

12. Restart the CPU enclosure: Right-clic k the CPU enclosure whose firmware you just updated, and click Initiate Jumpswitch.

6-6 Express5800/320Ma: Software Installation and Configuration Guide

Updating the BIOS

The following messag e appears, indicating that the system is transferring processing to the CPU enclosure whose firmware you have updated:

The operation completed successfully.

Click OK in the message box.

13. I n ftSMC, moni tor the value of t he OpState:State property as it transitions to the following values:

• Diagnostics

• Initializing

• Simplex

The system supplies power to the CPU enclosure or element, runs diagnostics on it, and synchronizes its CPU with the online CPU. It then turns off power to the other CPU enclosure or enclosures.

14. Right-click an offline ftServer CPU Enclosure node (for example, CPU Enclosure - 1 or CPU Enclosure - 2), and click InitiateBringup.

The following message appears, indicating that the system is starting to bring the enclosure or element online:

The operation completed successfully.

Click OK in the message box.

15. I n ftSMC, moni tor the value of t he OpState:State property as it transitions to the following values:

• Diagnostics

• Firmware Update

• Diagnostics

• Initializing

• Duplex

The system turns on power to the CPU enclosure or el ement, runs diagnosti cs on it, and updates the BIOS if it is diff erent from the online CPU . The system then runs diagnostics on the enclosure again and resynchronizes this CPU.

16. Check that the firmware version for the BIOS shows the new version number.

Updating Firmware 6-7

Updating BMC Firmware

Checklist: Updating BMC Firmware

❏ Verify that both BMC devices are online. ❏ V erify the BMC firmware v ersion number s. Make sure t hat the version on t he BMC

device is earlier than the version you are installing.

❏ Update the BMC firmware.

To verify that BMC devices are online

1. In ftServer Management Console (ftSMC), expand ftServer (Local), ftServer I/O Enclosures, and then I/O Enclosure - 10.

2. Click the BMC - 120 node. In the details pane , verify that the v alue next to State: State is Duplex. Do not update the firmware if the value is Simplex.

3. Repeat steps 1 and 2 but expand I/O Enclosure - 11 instead.

To verify BMC firmware version numbers

1. In ftSMC, expand ftServer (Local), ftServer I/O Enclosures, and then I/O Enclosure - 10.

2. Click BMC - 120. Examine the value next to the Op State: Reason property. If the value is Primary, the BMC in I/O enclosure 10 is online and primary. Go to

step 3. Otherwise, expand I/O Enclosure - 11 and repeat step 2.

3. In the details pane of the primary BMC node, note the value next to FwVersion and following Runtime. This values indicates the version number of the current BMC firmware.

4. Compare the version number of the current BMC firmware to the version number of the file you are upgrading to. Make sure that you are installing a newer version of the firmware.

Table 6-2 describes the location of the file on the CD and the format of the file name.

Table 6-2. BMC Firmware File Names

Platform BMC File Name and Location on CD BMC Version Number

Express5800/320Ma \FIRMWARE\BMC\Aria\

G94300SRABMC.n.n.n.BIN

6-8 Express5800/320Ma: Software Installation and Configuration Guide

n.n.n represents the BMC version number

Updating BMC Firmware

To update BMC firmware

Perform the following steps to ensure tha t your system contains the file s necessary for updating the BMC firmware and to update the firmware.

1. Copy the BMC firmware file for your system, as specified in Table 6-2, and save it to the following folder:

%ProgramFiles%\Stratus\Firmware\BMC\Aria

2. In ftSMC, expand ftServer Drivers, right-click NEC Solutions (America), Inc. IPMI Driver - sraipmi, and select Update Firmware.

3. Enter the path name and file name of the firmware file and click Finish to automatically update the primary and secondary BMCs.

The following message a ppears, indicating that the system is starting to update the firmware:

The operation completed successfully.

Click OK in the message box. It takes approximately five minutes to update each BMC.

CAUTION

Do not perform any failovers or remove power from the system while the BMC firmware is being updated. If you do, the system may not recognize the BMC devices.

4. To verify that the firmware has been updated for each BMC , search f or two system event log entries, number 4233, one for each BMC, that indicate that the firmware burn succeeded. You can also verify that ftSMC displays the ne w firmware ver sion for the BMC-120 nodes.

NOTE

If the BMC firmware update is unsuccessful, you can perform this procedure again as long as you do not remove the CPU-I⁄ Oenclosure from the system. If you have remo ved the e nclosure, you canno t update the BMC firmware yourself . Contact the NEC Technical Support for assistance.

Updating Firmware 6-9

Updating BMC Firmware

6-10 Express5800/320Ma: Software Installation and Configuration Guide

Chapter 7

Upgrading Express5800/320Ma Software

For information about upgrading Express5800/320Ma software, see the following:

• “Preparing for Upgra ding Systems Over the Network” on page 7-2

• “Overview of the Upgrade Procedure” on page 7-2

• “Breaking the Mirror of the System Volume” on page 7-4

• “Performing the Express5800/320Ma Software Upgrade” on page 7-5

• “Verifying That the Software Upgraded Successfully” on page 7-7

• “Completing the Upgrade” on page 7-8

• “Backing Out of the Upgrade” on page 7-8

NOTE

Be sure to install Windows Server 2003 Service Pack 1 (SP1) before you upgrade to Express5800/320Ma Software Release 4.1.

Upgrading Express5800/320Ma Software 7-1

Preparing for Upgrading Systems Over the Network

To enable administrators to upgrade Express5800/320 Ma over your local network, do the following:

1. On a network share, create a folder and copy the contents of the Express5800/320Ma ExpressBuilder CD (1 of 2) to the folder.

2. In the same folder, create a folder named ECLSRE, and copy the contents of the ExpressBuilder CD (2 of 2) to the new folder.

Overview of the Upgrade Procedure

The upgrade procedure removes the installed release of the Express5800/320Ma software and installs a newer release.

NOTE

During the upgrade, which takes approximately 25 minutes, applications that depend on Microsoft Management Console (MMC) are not available.

The upgrade procedure installs the following:

• Express5800/320Ma software, including drivers, ftServer Manager, ftServer

Management Console (ftSMC), and Express5800/320Ma Software Availability Manager (SAM)

• PowerChute Network Shutdown (PCNS) support utility, if the computer is running

PCNS PCNS is software for us ing an uninterruptible power supply (UPS) with

Express5800/320Ma systems.

• Jav a 2 Runtime En vironment (JRE) f or using the Virtual Technician Module (VTM)

console

• Adobe Reader

NOTE

JRE and Adobe Reader are installed only if the latest supported releases are not already installed on the system.

• Operating system files that are customized for Express5800/320Ma systems

• Express5800/320Ma documentation

7-2 Express5800/320Ma: Software Installation and Configuration Guide

Overview of the Upgrade Procedure

Checklist: Preparing for an Express5800/320Ma Upgrade

❏ Install Windows Server 2003 Service Pack 1 (SP1). The Express5800/320Ma

Upgrade Readiness Test for the upgrade proced ure checks to make sure that SP1 is installed, and the upgrade cannot proceed if SP1 is not installed.

❏ Make sure the system is running Express5800/320Ma Release 4.0.0 or later. ❏ Make sure you have a backup boot disk, in case you want to re v ert to the previous

version of Express5800/320Ma. If you do not have a backup boot disk, do one or both of the following:

• If you use volume mirroring, break the mirror on the system disk. See “Breaking

the Mirror of the System Volume” on page 7-4 or the documentation for your

disk-management tool.

• If you use Rapid Disk Resync (RDR) to mirror the system disk, deport one of

the system disks as described in “Creating a Spare Bootable Hard Disk” on

page 3-13.

❏ Upgrade the VTM and BMC firmware and the BIOS to the versions on the

Express5800/320Ma ExpressBuilder CD (1 of 2). Chapt er 6, “Updating Firmware” describes how to upgrade firmware.

NOTE

After you upgrade the BIOS, but before you have upgraded the Express5800/320Ma Software, the Device Manager may indicate an unkno wn device with an warning symbol. You can safely ignore this warning. The problem is resolved when the appropriate video driver is installed with the Express5800/320Ma Softw are upgrade .

❏ If you are using volume mirroring on the system volume, break the mirror. See

“Breaking the Mirror of the System Volume” on page 7-4.

❏ If the system contains VTMs, use ftSMC to verify that the VTMs are online and

running in duplex mode: In ftSMC, do the following:

a. Expand ftServer (Local), ftServer I/O Enclosures, I/O Enclosure - 10. b. Click VTMAdapter-3 or VTM Adapter - 4. In the details pane, make sure the

value next to OpState:State is Duplex.

❏ Stop any virus-checking software. ❏ Clear application and system event logs, letting Windows save the logs, so that

they contain only new events related to the upgrade. To open Event Viewer and clear the logs, click Start, point to Control Panel and Administrative T o ols, and click Event Viewer. Right-click each listed log file and click Clear all Events.

Upgrading Express5800/320Ma Software 7-3

Breaking the Mirror of the System Volume

Checklist: Performing the Express5800/320Ma Upgrade

❏ Make sure you have the following media available:

• ExpressBuilder CD (1 of 2)

• ExpressBuilder CD (2 of 2)

❏ Upgrade the system software and documentation. See “Performing the

Express5800/320Ma Software Upgrade” on page 7-5.

❏ Verify that the software upgraded successfully. See “Verifying That the Software

Upgraded Successfully” on page 7-7.

❏ Complete the upgrade. See “Completing the Upgrade” on page 7-8.

NOTE

If you view disks with a disk-management tool during the upgrade procedure, disk slot assignments sometimes appear to change. This occurs because the disk-management tools assign volume names based on the order in which disks are inserted. Therefore, if you remove a disk and then reinstall it later in the upgrade procedure, it may not have the same slot assignment as it had earlier. If y ou want to ensure that a disk’ s logical name corresponds to a physical slot numbe r , reboot the system when all disks are installed.

Breaking the Mirror of the System Volume

If you are using volume mirroring on the system volume, break the mirror be fore you start the upgrade.

1. Open Windows Disk Management:

a. Right-click My Computer and then click Manage. b. Expand Computer Management and . c. Click Disk Management.

2. Verify that the volumes on the system disk and its mirror are healthy , dynamic, mirrored volumes.

3. Right-click one of the volume copies in the mirrored system volume and note its Disk Name, such as Disk 1.

4. Click Break Mirrored Volume. When you are asked to confirm that you want to break the mirrored volume, click Yes.

5. Exit from the disk-management tool.

7-4 Express5800/320Ma: Software Installation and Configuration Guide

Performing the Express5800/320Ma Software Upgrade

NOTES

1. To perform this procedure on a local computer, you must be a member of the Bac kup Oper ators g roup or Administrators group on the local computer, or you must have been delegated the appropriate authority. To perform this procedure remotely, you must be a member of the Backup Operators group or Administrators group on the remote computer. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice , consider using Run as to perform this procedure.

2. When you break a mirrored volume, the two volume copies that made up the mirrored v olume become two independent simple volumes. These volumes are no longer fault tolerant.

Performing the Express5800/320Ma Software Upgrade

1. Do one of the following:

• Browse to a local network share that contains the contents of the

Express5800/320Ma ExpressBuilder CD (1 of 2). Open the bin folder and double-click Setup.hta.

• Insert the Express5800/320Ma ExpressBuilder CD (1 of 2) into the CD-ROM

drive that is located in the enclosure whose power button LED is green-lit.

2. Express5800/320Ma Software Upgrade automatically runs. If Express5800/320Ma Upgrade does not automatically run when you insert the

CD, on the Windows task bar , click Start and then Run. Substituting the driv e letter of your CD-ROM drive for D, type the following command:

D:\bin\setup.hta

NOTES

1. If, at an y point during the upg rade procedure , a dialog box appears with the message The Target file exists and is newer than the source, click Yes.

2. During the upgrade procedure, the Progress dialog box es may obscure other dialog bo x es. If the upgrade procedure appears stalled, move the dialog box and

Upgrading Express5800/320Ma Software 7-5

Perfor ming the Express5800/320Ma Software Upgrade

check for a message box that requires you to click OK.

3. You may encounter the System Settings Change dialog box during an upgrade. Click No each time it appears.

4. Messages indicating that drivers are not signed may appear one or more times when NEC Solutions (America), Inc. PCI adapter dr ivers are installed. In each case, in response to the query Do you want to continue the installation?, click Continue.

3. Follow the prompts to run the Express5800/320Ma Upgrade Readiness T est, which determines whether your system has the necessary hardware, firmware, and operating system software to install the upgraded version of Express5800/320Ma software. If the system passes the test, go to step 4.

If the system fails the test, click View Log on the Readiness Test Failed dialog box to examine the results of the test. Then, perform the necessary tasks to correct the situation and run the Express5800/320Ma Upgrade Readiness Test again.

• If the log indicates that you must stop the Microsoft Management Console

(MMC), close all instances of MMC, including ftSMC sessions and remote MMC sessions.

• If the BMC or VTM firmware or the BIOS test failed, upgrade the BIOS or

firmware. See Chapter 6, “Updating Firmware” for details.

4. When the Readiness Test Passed dialog box appears, follow the prompts to upgrade Express5800/320Ma and to remove and install third-party software.

You can accept the default settings for an y third-party software installed during the upgrade.

NOTES

1. If a Setup Complete dialog box appears, click No, I

will restart my computer later, and then click Finish. If you restart the system at this prompt, the

installation will not complete properly.

2. Be sure to install the third-party software, as NEC Solutions (America), Inc. does not support Express5800/320Ma systems that lack this softw are .

7-6 Express5800/320Ma: Software Installation and Configuration Guide

Verifying Tha t the Software Upgraded Successfully

5. When the Installation Completed dialog box appears, click Restart. Restarting the system activates some of the newly upgraded drivers for

Express5800/320Ma systems. You cannot use ftSMC until the system is restarted.

6. After the system has restarted, log on. The Express5800/320Ma Post Installation Check window appears for several minutes. Wait until the Post Installation Check Tool finishes gathering and verifying the information.

7. If the Installation Completed dialog box lists warnings or errors, click View Log. To find the event that generated the warning or error, search for the word failed in the log. When you have resolved the errors, click Restart in the Installation

Completed dialog box.

Verifying That the Software Upgraded Successfully

After you upgrade, the post-installation verification tool runs to make sure that the upgrade was successful and that the system is restored to full operation.

The post-installation verification tool cre ates a file named Postcheck_yyyy_mm_dd_hh_mm.txt in the %ProgramFiles%\Stratus\Customerservice\Installcheck folder on the system drive. In the file name, yyyy_mm_dd_hh_mm indicates the year, month, date, hour, and minute when the file was created.

The post-installation verification tool verifies that:

• Applications for Express5800/320 Ma systems are properly installed.

• Correct versions of driver s f or Express5800/320M a systems are properly installed.

• The correct compiled ftServer Managed Object Format (MOF) files are present.

• Services for Express5800/320Ma systems are installed and started, except for

services that run only at system startup.

• Third-party applications were installed during the upgrade.

• The system contains the required Microsoft updates (hotfixes).

Upgrading Express5800/320Ma Software 7-7

Completing the Upgrade

1. The Express5800/320Ma Software upgrade installs a new video driver. Use the Display Properties tool to change the screen resoluti on to a setting ap propriate f or you.

2. Relatch all disks. In ftSMC or your disk-management tool, verify that the status of all disks is Healthy.

• If you have been using RDR to mirror disks, the mirror of the system disk

automatically synchronizes with the system disk.

• If you are using a disk-management tool to mirror disk volumes, mirror the

partner of the system disk to the upgraded system disk, as described in the documentation for your disk-management tool.

NOTE

After you perform this step, you can never reboot the original Express5800/320Ma Software System release from this disk again, nor can you use it to back out to the previous release.

3. Start ftSMC and make sure that all hardware is online and operational.

4. If you have configured the COM1 or COM2 port to function as a modem or as a communications cable betw een two computers, verify that the ports function as you expect. You may need to reconfigure the COM port after the upgrade.

5. Enter login information again for the Express5800/320Ma Software Availability Manager service. To locate this service, in Computer Management, click Services and Applications and then doub le-click Services. F or more information about entering login information, see how to configure email in the Express5800/320Ma Software Availability Manager User’s Guide.

Backing Out of the Upgrade

If you experienced a problem during the upgrade procedure, make note of any messages displayed, contact NEC Technical Support, and back out to the earlier release.

To back out of an upgrade

1. Shut down the operating system.

2. Physically remove the upgraded system disk and replace it with the backup boot disk.

3. Restart the operatin g system.

7-8 Express5800/320Ma: Software Installation and Configuration Guide

Backing Out of the Upgrade

4. When the system is fully operational, insert the upgraded system d isk that you removed in step 2.

NOTE

After you perform step 4, you can never reboot from the upgraded system disk again.

5. RDR does not automatically mirror the two disks. Mirror them as described in

“Mirroring Disks” on page 3-7.

6. Start all applications to verify that your system and applications are working properly.

Upgrading Express5800/320Ma Software 7-9

Backing Out of the Upgrade

7-10 Express5800/320Ma: Software Installation and Configuration Guide

Appendix A

Connecting a UPS to an

Express5800/320Ma System

For information about connecting a q ualified uninterr uptible p ower supply ( UPS) to an Express5800/320Ma system, see the following:

• “Overview of Connecting a UPS to an Express5800/320Ma System” on page A-1

• “Connecting a UPS to the Express5800/320Ma System” on page A-2

• “Configuring the UPS” on page A-3

• “Installing PCNS on the Express5800/320Ma System” on page A-5

• “Configuring the PCNS User Interface” on page A-6

• “Verifying the PCNS Installation” on page A-7

• “Protecting Against Data Loss after a Medium Power Loss” on page A-8

Overview of Connecting a UPS to an Express5800/320Ma System

Each Express5800/320Ma system has two power cords that supply power from independent sources. The syste m cont inue s to run as lon g a s on e o f the p ower cor ds has power. Loss of power to both sides of the system can halt system operations without allowing applications to save data.

A-

When you use a qualified UPS with a system, the UPS provides notification of impending power loss. This notification initiates a controlled system shutdown that preserves application data.

The UPS continues to supply power to the system for a period of time after its input power source is interrupted. Consequently, plugging one side of the system into the UPS output, and plugging the other side of the system into the same power sou rce that supplies the UPS input, provides independent power sources for the two sides of the system.

NEC Solutions (America), Inc. has qualified certain UPS models from American Power Conversion Corporation (APC) for use with Express5 800/320Ma systems. See the site planning guide for your system for a list of the supported UPS models.

Connecting a UPS to an Express5800/320Ma System A-1

Connecting a UPS to the Express5800/320Ma System

An APC Network Management Card EX (APC part number AP9617) on these UPS models and PowerChute Network Shutdown (PCNS) on the Express5800/320Ma system enable the system and the UPS to communicate over your network.

Checklist: Setting Up a UPS and Installing PCNS on Express5800/320Ma Systems

❏ Connect the UPS to the Express5800/320Ma syste m, as described in “Connecting

a UPS to the Express5800/320Ma System” on page A-2.

❏ Configure the UPS, as described in “Configuring the UPS” on pageA-3. ❏ Install PCNS on the Express5800/320Ma system, as described in “Installing PCNS

on the Express5800/320Ma System” on page A-5.

❏ Configure the PCNS user interface, as described in “Configuring the PCNS User

Interface” on page A-6.

❏ Verify the installation, as described in “Verifying the PCNS Installat ion” on

page A-7.

Connecting a UPS to the Express5800/320Ma System

1. On the Express5800/320Ma system, verify that the operating system is shut down, and then power down the system.

2. Plug the UPS input power cord into an AC receptacle connected to utility power.

3. Connect an Ethernet cable to the UPS Ethernet port.

4. Turn on the UPS by pressing the ON switch.

5. Connect the A-side power cords from one or more Express5800/320Ma systems directly to the UPS, or connect the A-side p ower distribution unit (PDU) to the UPS .

NOTES

1. APC Smart-UPS Express5800/320Ma system. APC Symmetra

models support a single

models support multiple Express5800/320Ma systems.

2. For inf ormation about connecting systems or PDUs to the UPS, see the Express5800/320Ma: Installation Guide.

A-2 Express5800/320Ma: Software Installation and Configuration Guide

Configuring the UPS

1. Turn on power to the Express5800/320Ma system, and log on to the Windows Administrator account.

2. Verify that the UPS and its management card have been assigned an IP ad dress, and that an Ethernet cable is connected to the UPS and to your LAN. For more information, see the Network Management Card Installation and Quick Star t Manual from APC.

3. In a Web browser, enter http:// and the IP add ress of the UPS (for example,

http://

xxx.xxx.xxx).

If Internet Explorer is configured with its default security settings, a message box with the following messag e is display ed the first ti me you atte mpt to configure y our UPS with Powe rChute software:

Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration.

http://xxx.xxx.xxx.xxx . . . If you trust this Web site, you can lower security settings

for the site by adding it to the Trusted sites zone....

Configuring the UPS

In this message, xxx.xxx.xxx.xxx is the IP address of either the PCNS user interface We b page or the UPS management card W eb page. Click Accept to add this address to Trusted Sites. Make sure that Active scripting for T rusted Sites is set to either Enable (the default) or Prompt. If Active scripting is set to Prompt, allow scripting when prompted. If you close the message box with out adding the IP address to Trusted Sites, you will be unable to configure the UPS.

4. If prompted for a password, supply a valid password for the UPS.

5. In the left column of the Network Management Card page, click the name of the UPS.

6. In the left column, click Configuration.

7. On the Configuration page, use the sett ings in Table A-1 for the shutdown parameters. Click Apply after you modify the settings.

Connecting a UPS to an Express5800/320Ma System A-3

Configuring the UPS

Table A-1. Recommended UPS Shutdown Pa r a me te rs

Parameter Meaning

Recommended Setting

Return Battery Capacity

Low-Battery Duration The time from a low-battery signal until the

The minimum battery capacity before returning power to load.

2 minutes

load is shut down.

Shutdown Delay The time from when the shutdown command

starts until the load is shut down. This time

20 seconds

(minimum) should allow the operating system to completely shut down under application load. You should test the system to measure the time required to shut down. To do so, measure the shutdown time on all systems powered by the UPS. Add 50% to the largest measured value. The Shutdown Delay setting must be at least as long as the computed value to ensure th at UPS power remains during a complete shutdown.

Return Delay The minimum time from the return of the AC

0 seconds line to repowering the load.

Sleep Time The time, in hours, that the UPS sleeps

0 hours before it restores power to the load.

8. In the left column, click PowerChute.

9. On the PowerChute network shutdown page, use the shutdown behavior settings shown in Table A-2. Click Apply after you modify the settings.

Table A-2. Recommended UPS Shutdown Behavior Setti ng s

Recommended

Parameter Meaning

Maximum Shutdown Time

The time, in minutes, required for the system to shut down. This setting forces

Setting

Force negotiation

a renegotiation if the Low-Battery Duration has changed. Renegotiation may require 10 minutes.

On-Battery Shutdown Behavior

Determines how the UPS is turned on after the system has shut down. This

Reboot On Line Return

setting turns the UPS back on when the utility power is restored.

A-4 Express5800/320Ma: Software Installation and Configuration Guide

Installing PCNS on the Express5800/320Ma System

1. To ensure that PowerChute Network Shutdown (PCNS) registers the correct LAN connection (that is, the one that is registered with the UPS), do the following:

a. Click Start, point to Control Panel, and click Network Connections. b. In the menu bar, click Advanced, and then click Advanced Settings. c. Using the arrow buttons, mov e the LAN connection that will be registered with

the UPS to the top of the list. Click OK.

2. Download PCNS from the APC Web site:

a. Go to the www.apcc.com Web site. b. Click Support and then click Software and Firmware. c. Under Filter by, select P o werChute Network Shut down, and then click Free

Download.

d. Download PowerChute Network Shutdown v2.x.x for Windows

XP/2000/NT.

NOTE

If your system is running the Japanese version of the Windows Server operating system, you cannot install the English version of the PCNS Release 2.2.1 softw are. You must install the Japanese version of the PCNS software.

You are prompted to register before you can download the software.

3. When the download is complete, start the installation program by double-clicking the icon for the file you downloaded in step 2.

4. When the About screen appears, click Next.

5. Click I Agree to accept the licensing agreement.

6. Click Next to accept the default installation directory.

7. On the Choose Install Type page, click Typical Install.

8. On the Initial Configuration page, enter the IP addre ss of the UPS ma nagement card that is attached to the UPS in the Management Card IP field. Accept the default port configurations (80 for the Management Card Port # and 3052 for the PowerChute HTTP Port #). Click Next.

9. On the Security Configuration page, enter the administrator user name, password, and authentication phrase that match the settings on the UPS management card. If you have not changed the default settings in the UPS management card, click Next. Otherwise, enter th e cor re ct inform at ion .

10. Wait while the software registers with the UPS management card. If you see a message that the UPS communicated successfully, click Next.

Connecting a UPS to an Express5800/320Ma System A-5

Configuring the PCNS User Interface

If you see an error message , y ou can contin ue t he installa tion, but you must enter the server IP address manually in the UPS managem ent card.

11. In the View Release Notes? message box, click Yes to view the release notes. Otherwise, click No.

12. Click Finished to complete the installation.

13. I nsert the Express5800/320Ma CD in the CD-ROM drive. The Express5800/320Ma installation program typically starts to gather information about the system automatically, and then displays a Readiness Test dialog box.

Click Cancel.

14. On the Windows task bar , click Start and then Run. Substituting the drive letter of your CD-ROM drive for E, type the following command:

E:\PCNS_Support\PCNS_INSTALL.BAT

15. Click OK.

16. Enable the Do not turn off system power after a Windo ws system shutdown has occurred setting:

a. On the Windows task bar, click Start and then Run. b. To start the Group Policy editor, type the following command:

gpedit.msc

c. Click OK. d. Expand Local Computer Policy, Computer Configuration, and

Administrative Templates, and then click System.

e. In the details pane, right-clic k Do not turn off system power after a Windows

system shutdown has occurred. Click Properties.

f. On the Setting tab, click Enabled to select it and then click OK.

Configuring the PCNS User Interface

1. Click Start, point to Programs, click PowerChute Network Shutdown, and then click User Interface.

2. Log on to the user interf ace by entering the user name and passw ord that you used in step 9 of the preceding procedure.

3. Click Configure Events.

4. On the Configure Events page, click the button next to UPS: On Battery in the Shutdown System column.

5. On the Configure Shutdown page, select the Yes, I want to shutdown the system check box.

A-6 Express5800/320Ma: Software Installation and Configuration Guide

Verifying the PCNS Installation

6. Next to Shutdown the system only when the event has lasted this long, type

120. Click Apply.

7. On the Configure Events page, click the button next to Communication: Lost while On Battery in the Shutdown System column.

8. On the Configure Shutdown page, click th e box ne xt to Yes, I want to shutdown the system to select it.

9. Next to Shutdown the system only when the event has lasted this long, type 10. Click Apply.

10. Optionally, configure other responses to other events. You can specify whether to:

• Log selected events in the event log.

• Notify a user when selected events occur.

• Run a command file when selected events occur.

• Shut down the system when selected events occur.

11. On the Configure Events page, in the menu on the left, click Configure Shutdown.

12. On the Configure Shutdown page, select the Turn off the UPS after the shutdown finishes check box. Click Apply.

Verifying the PCNS Installation

1. Click Start, point to Programs, click PowerChute Network Shutdown, and then click User Interface.

2. Log on to the user interface.

3. In the left column, click UPS Information, and then click the name of the UPS (for example, APC-UPS) to open the management card Web page.

• If another Web bro wser opens with the management car d Web page , minimize

the new browser and go to step 4.

• If the attempt to connect to the management card Web page fails, you must

resolve the network connectivity issue. Consult your network administrator, and see the APC documentation that was shipped with your system.

4. From the PCNS user interface, click Connected Servers.

• If the Connected Servers page appears with th e correct server domain name

and IP address, the installation was successful.

• If the Connected Servers page does not appear, or if the System Problem

Report page appears, check the communicat ions between t he UPS and all of

the servers to which it supplies power . Consult your network administr ator , and see the APC documentation that was shipped with your system.

Connecting a UPS to an Express5800/320Ma System A-7

Protecting Against Data Loss after a Medium Power Loss

CAUTION

If the system is connected to a UPS, and the UPS briefly loses power and shuts down the system, do not push the power button on the Express5800/320Ma system to restart it.

Allow the UPS to restart the system as configured. The UPS automatically restarts the system when power is restored after a power loss. Otherwise, the system may fail to boot and, if it does fail, you will need to reinstall the operating system or you may lose data.

If you push the power button when po wer is restored after a pow er loss, you m ay need to reinstall the operating system if the boot disks are in inter nal . If the UPS has shut down the system but the UPS has not removed power (be cause power was only briefly lost), the UPS eventually attempts to restart the system by turning off power to the system and then turning power on. If you have rebooted the system, the UPS interr upts the boot process when it turns off power to the system. This power-on/power-off sequence can corrupt the boot disk. When the UPS turns power back on, the system attempts to boot from the partner boot disk, but because the partner boot disk has an earlier time stamp than the boot disk used in the first attempt , the system fails the boot attempt. The system then attempts to boot from the original boot disk, but this attempt fails if the boot disk was corrupted by the earlier power-on/power-off sequence. If this series of events occurs, you need to reinstall the operating system, or restart the system from a backup system disk.

You may lose data if the boot disks are in external , and internal contains data disks with mirrored volumes. If a power failure occurs, the volumes will not be synchronized. If the system brings into operation the disks that contain sta le data, the (stale) data on the disks is restored and any data received after the loss of power is lost.

A-8 Express5800/320Ma: Software Installation and Configuration Guide

Index-Index

acronyms, 1-2 Administrator account password

setting in Mini-Setup program, 2-4

Adobe Reader

upgrading, 7-6 American Power Conversion. See APC, UPS models, A-1 ASN, 6-2 autoburn

enabling for VTM firmware, 6-3

APC

basic disks, converting to dynamic, 3-10 BIOS

changing settings, 2-7

updating, 6-4

version number, 6-4 BMC firmware

updating, 6-8

version number, 6-8 boot monitoring

disabling, 2-7

enabling, 2-7

checklists

BIOS update, 6-4

BMC firmware update, 6-8

installing a UPS, A-2

IPL procedure, 2-5

post-IPL procedure, 2-9

System Software

configuration, 3-2 upgrade, 7-3, 7-4

VTM firmware update, 6-2 configuration

Ethernet PCI adapter teams, 3-14

Express5800/320Ma Series System

Software, 3-1

UPS, A-3

date and time settings of Mini-Setup

program, 2-4

disaster recovery

reloading Express5800/320Ma Series

System Software, 4-1

disk drives

location during IPL, 2-6 states during IPL, 2-6

disk partitions

during IPL, 2-8

disk space requirements

during IPL, 2-6 Express5800/320Ma Series System

Software

reload, 4-1

disks

converting basic and dynamic, 3-10 mirroring with RDR, 3-8

documentation, Express5800/320Ma Series

system, 7-2

documentation, Express5800/320Ma system

installing on remote PCs, 5-2

removing, 5-3 documentation, system, 2-2 duplex mode

network adapters, 3-14 dynamic disks, 3-10

data, mirroring, 3-12

system, mirroring, 3-11

EMC PowerPath installation, 2-11 enterprise management console, 3-6 Ethernet PCI adapters

assigning an IP address to a team, 3-17

Index-1

Index

duplex mode, 3-14 link speed, 3-14 teams

creating, 3-15 IP addresses, 3-17, A-5

troubleshooting, 3-18

Express5800/320Ma

installing, 5-2 Express5800/320Ma EULA, 2-10 Express5800/320Ma Series System Software

IPL procedure, 2-5

post-IPL procedure, 2-9 Express5800/320Ma system

documentation, 7-2

Express5800/320Ma System Software

backing out of an upgrade, 7-8

components, 7-2

procedures

Reload, 4-1

Upgrade, 7-1 reinstalling, 4-1 upgrading, 7-1, 7-2

firmware

BMC update, 6-8 updating, 6-1 VTM, 3-6

autoburn, 6-3

update, 6-2

ftServer Management Console. See ftSMC ftServer SNMP Agent, 3-2 ftServer Software Availability Manager (SAM)

upgrading, 7-2

ftSMC, 2-2

mirroring dynamic data disks, 3-12 mirroring dynamic system disks, 3-11 mirroring internal disks, 3-9 removing from a remote PC, 5-3 starting, 3-8 upgrading, 7-2

Initial Program Load (IPL) procedure

CDs required, 2-6 checklist, 2-5 disk states during, 2-6 media required, 2-6

Open a session in the Windows

Preinstallation Environment

option, 2-7 post-IPL procedure, 2-9 preparing for, 2-5 Start Express5800/320Ma System

Software IPL dialog box, 2-7 system disk location, 2-6 time to complete, 2-5

installation

Express5800/320Ma system software, 2-1

installation CD, 5-2

removing, 5-3

installation information file, 2-2 installing

Java 2 Runtime Environment, 2-10 System Software, 7-2

IP addresses, 3-17

Ethernet PCI adapter team, 3-17, A-5 UPS management card, A-5

Java 2 Runtime Environment. See JRE JRE, 2-10, 7-2, 7-6

licensing mode settings of Mini-S et up

program, 2-4

MIB files, Express5800/320Ma system, 3-2, 3-6 Microsoft EULA, 2-10 Mini-Setup program, 2-9 mirroring internal disks

with RDR, 3-8

NEC ExpressBuilder CD (2 of 2), 2-6 network adapters

duplex mode, 3-14 link speed, 3-14 teams

creating, 3-15 IP addresses, 3-17

network drives

upgrading from, 7-2

Index-2 Express5800/320Ma: Software Installation and Configuration Guide

Index

networking settings of Mini-Setup program, 2-5 NICs. See network adapters and Ethernet

adapters

NTFS file systems, 3-2

password, Administrator account, 2-4 Post Installation Check Tool, 2-11 Post Installation Check tool, 2-2, 2-11 Postcheck_yyyy

post-IPL procedure

checklist, 2-9 completing, 2-10

power connections between UPS and power loss

protecting against, A-1 protecting against data loss, A-8

PowerChute Network Shutdown (PCNS)

configuring, A-6 downloading, A-5 installing, A-5

powering up

server systems, 2-6

powering up Express5800/320Ma PowerPath installation, 2-11

product key, Windows

setting of Mini-Setup program, 2-4

_mm_dd_hh_mm.txt

file

,2-2

Express5800/320Ma systems, A-2

systems, 4-2, 7-5

QLogic Fibre Channel drivers

installing for U525 and U526 Optical Fibre

Channel PCI Adapters, 2-11

RDR disk mirroring, 3-8

mirroring basic disks, 3-8 regional settings of Mini-Setup program, 2-3 reinstalling Windows Server 2003, 2-2 Reload procedure, 4-1 remote management installation (RMI)

procedure, 5-1

shutdown parameters, UPS, A-3 SNMP Agent, 3-2 SNMP MIB file, 3-6 speeds

configuring network adapters, 3-14 Sra_ftserver.mib file, 3-6 system disk

booting from spare disk, 3-13

creating a spare disk, 3-13

dynamic

mirroring with RDR, 3-11

system documentation, 2-2

Teaming Wizard of PROSet, 3-15 teams, Ethernet

assigning IP addresses, 3-17

configuration, 3-17

creation, 3-15 third-party software during a System Software

installation, 2-10

third-party software during an

Express5800/320Ma System Software installation, 7-6

troubleshooting Ethernet PCI adapters, 3-18

upgrades, Express5800/320Ma System

Software, 7-1, 7-5 backing out, 7-8 checklists, 7-3, 7-4 documentation, 7-5 from network drives, 7-2 overview, 7-2

UPS, A-1

configuring, A-3 connecting to, A-3 connecting to system, A-2 management card IP address, A-5 Network Management Card page, A-3 overview, A-1 shutdown parameters, A-3

user name setting of Mini-Setup program, 2-3

Index-3

Index

Versiondate.plt file,2-2 virtual disks, creating, 3-9 Virtual Technician Module. See VTM firmware, 3-6

update, 6-1, 6-4 version number, 6-2

VTM firmware

Welcome to the Windows Setup Wizard, 2-9 Welcome to Windows Logon dialog box, 2-10 Windows Server 2003

CD, 2-6

reinstalling, 2-2 Windows Setup dialog box, 2-8 workgroup or computer domain settings of

Mini-Setup program, 2-5

Index-4 Express5800/320Ma: Software Installation and Configuration Guide

NEC Express5800-320Ma User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

Overview of Software Installation, Upgrade, and Configuration 1-1

Acronyms

Installation-Related Documents

Installing Express5800/320Ma System Software 2-1

Overview of the IPL and Post-IPL Procedures

IPL Considerations

Mini-Setup Worksheet

Performing the IPL Procedure

Checklist: The IPL Procedure

Performing the IPL Procedure

Preparing for the IPL Procedure

The Post-IPL Procedure

Checklist: Performing the Post-IPL Procedure

Responding to Mini-Setup Prompts

Completing the Post-IPL Procedure

Overview: Configuring Software

Configuring Software

Extending the Microsoft SNMP Agent

Checklist: Configuring Software on Expres s5800/320Ma Systems

Configuring the SNMP Agent

Ensuring That VTMs Use Up-to-Date Firmware

Loading the SNMP MIB File

Mirroring Disks

Using RDR to Mirror Disks in Internal Storage

Mirroring Schemes for Internal Disks

Converting a Dynamic Disk to a Basic Disk

Using RDR to Mirror Dynamic System Disks

Using RDR to Mirror Dynamic Data Disks

Creating a Spare Bootable Hard Disk

Booting from a Spare Bootable Hard Disk

Configuring Teams of Network Adapters

Checklist: Configuring Ethernet Teams

Configuring Link Speed and Duplex Mode

Creating Network Adapter Teams

Verifying the Network Adapter Team Configuration

Assigning an IP Address to a Network Adapter Team

Troubleshooting Network Adapters

Performing the Reload Procedure

Preparing to Reload Software

Reloading Express5800/320Ma Software

Overview of the Remote Management Installation Procedure

Performing the RMI Procedure

Performing the Remote Management Installation Procedure 5-1

Installing Documentation for Express5800/320Ma Systems

Removing Programs and Documentation

Preparing to Update Firmware

Updating Firmware

Updating VTM Firmware

Checklist: Updating VTM Firmware

Enabling and Disabling Autoburn to VTMs

Updating the BIOS

Checklist: Updating the BIOS

Updating BMC Firmware

Checklist: Updating BMC Firmware

Upgrading Express5800/320Ma Software

Preparing for Upgrading Systems Over the Network

Overview of the Upgrade Procedure

Checklist: Preparing for an Express5800/320Ma Upgrade

Breaking the Mirror of the System Volume

Checklist: Performing the Express5800/320Ma Upgrade

Performing the Express5800/320Ma Software Upgrade

Verifying Tha t the Software Upgraded Successfully

Completing the Upgrade

Backing Out of the Upgrade

Overview of Connecting a UPS to an Express5800/320Ma System

Connecting a UPS to an Express5800/320Ma System A-1

Connecting a UPS to the Express5800/320Ma System

Checklist: Setting Up a UPS and Installing PCNS on Express5800/320Ma Systems

Configuring the UPS

Installing PCNS on the Express5800/320Ma System

Configuring the PCNS User Interface

Verifying the PCNS Installation