NEC Elite Multiline User Guide

lectra Elite

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ultiline Telephone User Guide

lectra Elite Telephones

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8 Button Non Display

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8 Button Display

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16 Button Display

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32 Button Non Display with 16 DSS/BLF One Touch Keys

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16 Button Non Display

1. Speaker

2. Line Keys/Feature

Access Keys

3. Dialpad/Dedicated

Function Keys

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32 Button Display with 16 DSS/BLF One Touch Keys

4. Microphone

5. Volume Control

6. Large LED

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8. One Touch Keys

9. Hookswitch

10. Built-in Headset

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Jack

7. Alphanumeric

Display

11. Softkeys

able of Contents

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AGES 2 & 3

General Information
Answering Calls
Placing Calls

PAGES 4 & 5

Placing Calls (Continued)
Microphone Control
Speakerphone Calls
Group Listening

PAGES 6 & 7

Holding Calls
Transferring Calls
Conference
Conference Bridge
Call Park - System
Station Busy/No Answer Options

PAGES 8 & 9

Station Busy/No Answer Options (Continued)
CO/PBX Dialing Options

PAGES 10 & 11

CO/PBX Dialing Options (Continued)
Call Pickup
Paging
Background Music
Call Forwarding

PAGES 12 & 13

Call Forwarding (Continued)
Customized Message
Set Relocation
Station Outgoing Lockout
Account Code Entry

PAGES 14 & 15

Account Code Forced/Verified
DISA Password
ACD/UCD
Volume Control
Programming

CHARACTER ENTRY CODES AND Q UICK REFERENCE GUIDE

eneral Information

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The following should be considered when reviewing this User Guide:

➤ All operational instructions assume Prime Line Pickup is assigned to intercom

dial tone, Ringing Line Preference is assigned to all telephones, a Line and
Second Incoming Extension key has been assigned to all multiline telephones

and only a single tenant has been assigned in the system.

➤ All access codes listed are standard; some may vary based on system assignment.
➤ Access to many features is based on system assignments. Not all features may

be available from your telephone.

➤ Telephones equipped with displays will provide useful call processing

information such as digits dialed, recall indications, feature confirmation, etc.

LED INDICATIONS

FUNCTION LAMP STATUS

CO LINE KEYS:
Incoming Call Rapid Flashing Red
Held Call - Your Telephone Slow Flashing Green
Held Call - Other Telephone Slow Flashing Red
Call in Progress

Your Telephone Steady Green
Other Telephone Steady Red

Hold Recall Intermittent Flashing Green

LARGE LED:
Incoming CO/PBX, DIT or ANA Call Rapid Flashing Green
Incoming Intercom, TIE Line or DID Call Rapid Flashing Red
Message from Attendant Slow Flashing Green
Voice Mail Message Slow Flashing Red

Feature KEY:
DND Set Intermittent Flashing Red
Call Forward Set Intermittent Flashing Red
Callback Request Slow Flashing Red

ICM LED:
Incoming Call Flashing Red
Call in Progress Steady Red
Held Call Flashing Red Conf LED

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nswering Calls

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INGING C ALLS

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➤ Lift handset.
➤ Converse.

NOTE: When assigned the Delayed Ringing feature, incoming calls will first ring at a primary station.

If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned
secondary station.

R

INGINGCALLSTO

➤ Lift handset.
➤ Converse.

NOTE 1: A Second Incoming Extension key must be assigned to appear and ring.

NOTE 2: A Line key must be available to answer an incoming outside call.

A S

ECONDINCOMINGEXTENSIONKEY

V OICE A NNOUNCE CALLS

➤ Ensure MIC LED is lit.
➤ Adjust Speaker volume (▼ or ▲) as needed.
➤ Respond handsfree.

NOTE: The handset may be used at any time during the conversation.

C AMP- ON (CALL WAITING)

Receive camp-on tone while on another call:

➤ Replace handset to disconnect present call.

OR Press Hold and press the Hookswitch to converse with second party.

C ALL A LERT NOTIFICATION

With a call in progress:

➤ Receive Call Alert Notification.
➤ Press Hold, converse with second party.

NOTE 1: The second call may be placed on Hold if a Line appearance is assigned.

NOTE 2: Press flashing Line key or Conf key to return to the first call.

lacing Calls

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NTERNAL C ALLS

➤ Lift handset.
➤ Dial station number or 0

for the attendant.

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OR Press Feature Access key or One Touch key programmed for Direct

Station Selection.

➤ Voice announce after tone burst or wait for ringing call to be answered.

NOTE 1: When calling a multiline telephone, dialing 1 after the station number will change ringing to

NOTE 2: To directly access a personal voice mailbox, dial 7

voice or voice to ringing.

after dialing the station number.

O UTSIDE C ALLS

➤ Lift handset.
➤ Dial trunk access code i.e.

OR Press idle Outside Line key.

➤ Dial telephone number.
➤ Converse.

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T RUNK Q UEUING

After dialing trunk access code or pressing a busy Line key and receiving trunk
busy indication:

➤ Dial Trunk Queue set code 78
➤ Replace handset.

NOTE: When a line is available, your telephone will ring; lift handset and place call.

.

L AST CO/PBX NUMBER R EDIAL

➤ Lift handset.
➤ Press Redial.
➤ Dial Last Number Redial code *
➤ Converse.

.

S TATION/SYSTEM S PEED DIAL

➤ Lift handset.
➤ Press Redial and dial Speed Dial Memory location:

➤ Station Speed Dial 80~99
➤ System Speed Dial 00~79

OR Press Feature Access key or One Touch key programmed for

Station Speed Dial.

➤ Converse.

S CROLLING S PEED DIAL DIRECTORIES

➤ Press Speed Dial Softkey.

➤ SYS System Speed Dial.
➤ STA Station Speed Dial.

➤ Press UP/DOWN Softkeys to scroll through all entries.

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OR ➤ Use the dialpad to enter the first letter of the desired entry then dial *.

➤ Press UP/DOWN Softkeys to scroll.
➤ Lift handset or press Speaker or press an idle Outside Line key to place

call to displayed entry.

OR Press Feature or Exit or wait 10 seconds to cancel.

NOTE: For example, when using the dialpad to search the directory for the name “Ann”, dial the number

2

on the dialpad followed by the *. To search for “Bob”, dial the number 2 twice and then *. To
search for “Carol”, dial the number 2
number 3

followed by *.

three times and then *. To search for “Dan”, dial the

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➤ Press Feature.
➤ Dial MIC On/Off code 1

NOTE 1: Lit MIC LED indicates MIC on.

NOTE 2: MIC ON/OFF key may be assigned to a Feature Access key or One Touch key.

S

➤ Press Speaker; LED lights.
➤ Ensure MIC LED is lit.
➤ Place internal or outside call.
➤ Converse.
➤ Press Speaker to disconnect call.

NOTE: The handset may be used at any time during the conversation. To resume handsfree operation or to

G

With a call in progress via the handset/headset:

➤ Press Speaker; LED lights.
➤ Converse. Conversation is heard over the speaker and handset/headset. Only the

➤ Press Speaker to cancel Group Listening mode.

NOTE: When switching from Group Listening mode to Speakerphone mode, it is recommended that the

icrophone Control

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peakerphone Calls

monitor a call, press Speaker (LED lights) and replace handset.

roup Listening

handset/headset may be used to respond.

Microphone be turned off.

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