NEC EliteMail VMP User Manual

MMaaiinn MMeennuu

heck New Messages 4

C
Leave Messages 5
Review Old Messages 6
Change Setup Options 7

GGrreeeettiinnggss

ear Current Greeting 4

H
Switch Greetings 5
Edit Standard Greeting 6
Edit Alternate Greeting 7

EEddiitt GGrroouuppss

Add Members 4

elete Members 5

D

ist Members 6

L
Change Group name 7

SSeettuupp OOppttiioonnss

Greetings 4
Groups 5
Transfer & Delivery 6
Personal Options 7

3 = Current Menu

= Return to Main Menu

*

= Step Back to Previous Menu

#

GGrroouuppss

Create a Group 4
Edit Your Groups 5
List Your Groups 6
Delete a Group 7

TTrraannssffeerr && DDeelliivveerryy

Change Call Transfer 4
Message Delivery 5

PPeerrssoonnaall OOppttiioonnss

Change Security Code 4
Re-Record Name 5
Re-Spell Name 6
Directory Listing On/Off 7

CChhaannggee TTrraannssffeerr

Change Phone Numbers 4
Call Screening On/Off 5
Call Holding On/Off 6

CChhaannggee OOppttiioonnss

es 1

Y
No 2

MMeessssaaggee DDeelliivveerryy

Work Phone On/Off 4
Home Phone On/Off 5
Mobile Phone On/Off 6
Spare Phone On/Off 7

CChhaannggee DDeelliivveerryy

Change Phone Number 4
Change Schedule 5
Urgent Only On/Off 6

FFuunnccttiioonn CCooddeess

00 R
01
02
03
04
05
06
07

ecord

Pause

e-Record

R

ase

Er
End
Urgent Page
Address
Live Monitor

MMaaiinn MMeennuu

Check New Messa
Leave Messages 5
Review Old Messages 6
Change Setup Options 7

ges 4

KKeeyyppaadd SShhoorrttccuuttss

Switch personal

greetings 745

Change your
security code 774

Change call
transfer options 764

Turn call
transfer off 7642

Turn call
transfer on 7641

Change phone number
for call transfer 76414

Turn call screening
options on/off 76415

Turn call holding

options on/off 76416

Add a
Message group 754

Edit a
Message group 755

List your
Message groups 756

Change your
record name 775

Table of Contents

Pages 2 & 3

General Information

Pages 4 & 5

Getting Started

Pages 6 & 7

Call Forward Settings
Calling Your Voice Mailbox

Pages 8 & 9

Checking Messages

Leaving Messages

Pages 10 & 11

Reviewing Messages

Pages 12 & 13

Changing Your Setup Options

Pages 14 & 15

Changing Your Setup Options (Continued)

Pages 16 & 17

Quick Transfer To Voice Mail

Transferring A Call Directly To A Voice Mailbox
Live Record

Pages 18

Live Monitoring

Programming Live Record Function Keys

Character Entry Codes And Quick Reference Guide

General Information Getting Started

Introduction

Welcome to EliteMail VMP digital voice mail. this guide describes the system’s features and
details the steps you need to take to make EliteMail VMP a working partner in your day-to­day business. Throughout this guide, you will find numerous tips and shortcuts designed to
help you get the most from EliteMail VMP.

Typical system operation is presented here. Be sure to consult with your EliteMail VMP
System Manager for any special features or

functions that may apply to your particular application.

Automated Attendant

The Automated Attendant serves as a receptionist, answering and
routing incoming calls automatically. Callers hear an opening greeting for your company that
gives them instructions and options. If a caller does not know the extension number, the
Automatic Directory can route the call by the person’s name. When your extension is busy or
you are not available to answer the call, EliteMail VMP can connect the caller to your voice
mailbox automatically.

Voice Mail Access

The EliteMail VMP system can be accessed 24 hours a day from any
touchtone telephone in or out of your office. Your System Manager has assigned a Personal
ID number to you. You will need this number when calling the EliteMail VMP from any
phone but your own.

The Conversation

The NEC EliteMail VMP system is based upon a conversation about your voice mailbox.
Each time you enter your mailbox, you will be asked a series of questions relating to these
topics:

* Checking messages
* Leaving messages

* Reviewing/redirecting messages

Answer questions with a simple reply by dialing

1 for YES or 2 for NO. In addition, by

dialing Quick Key numbers, you may advance directly to a specific topic.

Setup Options

Once your mailbox has been opened, you may change various options, such as your Greetings,
Message Groups, Transfer and Message Delivery Options and Personal Options.

Getting Started

When you call the EliteMail VMP system for the first time, you will be asked to
personalize your mailbox. Doing this will open your mailbox and make it ready to use.

Entering Your Mailbox

* Lift handset.

* Dial EliteMail VMP.

* Dial your Personal ID, if necessary (typically 9 + your extension number).

* Follow your prompts to accomplish the following steps.

* Dial 1 for YES or 2 for NO to confirm each entry.

Record Your Name

* Record your first and last name.

* Dial **to end recording and review your name recording.

* Dial 1 to re-record, otherwise dial 2.

Spell Your Name

* If requested, spell the first 3 letters of your

your telephone dialpad.

llaasstt nnaammee

by dialing the corresponding numbers on

Choose Your Directory Listing Status

* Dial 1 for YES or 2 for NO to chose whether or not you wish to be listed in the

EliteMail VMP directory. It is recommended that you choose to be listed, as the

directory lets outside callers reach you by your last name if they do not know your

extension number.

Record Your Outside And Internal Greetings

* Dial 1 for YES if you want to record different greetings for outside and internal callers, otherwise

2.

dial

* At the prompt, record an appropriate g

record your name and a brief, descriptive message.

* Dial **to end recording and revie

* Dial 1 to re-record, otherwise dial 2.

w your g

reeting to callers who reach y

reeting.

our mailbox. Use the handset to

Set Your Security Code

* Dial 1 for YES if you wish to enter a Security Code to safeguard your mailbox from

unauthorized access, otherwise dial

* Enter a Security Code of 3 to 10 digits via your telephone dialpad.

* Dial **to complete code entry.

2.

* Re-enter your security code, as prompted, for confirmation.

Opening Your Mailbox

* Dial 1 to confirm your personalized settings and open your mailbox for use, otherwise dial 2.

NNOOTTEE::

Your personalized settings can be changed at any time through Setup options.

Voice Mail Message Indication

Whenever there are new messages in your mailbox, an indication will be provided at your
telephone:

Multiline Display Telephone: Display = VM and number of new messages
Multiline Telephone: Large LED = Slow flashing red
Single Line Telephone: MW Lamp = Steady red

You may also instruct EliteMail VMP to call you at your home or pager.

Advance Dialing

At any time, you can “ dial ahead” by entering a series of responses, even before hearing the
entire question, to advance directly to the desired section of your voice mailbox quickly.

Disconnecting From Voice Mail

When you have completed your voice mail session, dial
EliteMail VMP system or simply hang up. As an alternative, you will be given the option to
return to your mailbox, access Setup Options or exit voice mail and dial an
extension, if desired, after accessing various EliteMail VMP operations.

** ** **

to immediately disconnect the

Quick Transfer Feature

The NEC EliteMail VMP systems simplify message taking by allowing you to transfer a call

directly to a user’s voice mailbox where they will hear the personal greeting and be prompted

to leave a message.

Live Record Feature

The Live Record feature is used to record a conversation in progress and then direct it to

your own or another user’s mailbox.

Live Monitoring

Live Monitoring allows you to hear a message through the speaker of your phone as the
message is being left by an outside caller.

Caller ID Call Return

While listening to a message, you can hear the telephone or extension number of a caller by
dialing 0. You can also view a caller’s name or number on the LCD panel of a Dterm

telephone. When you listen to a message that includes numeric caller ID, you can choose to
return the call.

Call Forward Settings

Call Forward Busy/No Answer (CF B/NA)

The most frequent method of utilizing voice mail is to have calls forwarded to your mailbox

when you are busy on another call or are away from your phone.

To forward your telephone:

Set Cancel

* Lift handset; hear ICM dial tone. * Lift handset, hear ICM dial tone.
* Dial the Call Forward Busy/No * Dial the Call Forward Busy/No

Answer set code

* Dial EliteMail VMP. * Replace handset.
* Replace handset.

43. Answer cancel code 44.

NNOO TTEE ::

A CF B/NA key may be assigned in system programming to set/cancel this feature.

A lit LED may indicate that CF B/NA is set. When setting Call Forward Busy/No

Answer, a destination station must be entered.

Call Forward All Calls (CFA)

When you plan on being away from your phone for an extended period of time, you can have
all of your calls routed directly to your mailbox. To forward your telephone:.

Set Cancel

* Press Feature (Do not lift handset). * Press Speaker (Do not lift handset).
* Dial the Call Forward All set * Dial the Call Forward All cancel

60. code 42.

code

* Dial EliteMail VMP. * Press Speaker.
* Press Feature.

NNOO TTEE ::A CCFFAA //DD NNDD

LED may be indicate that Call Forward All/Do Not Disturb is set. When setting Call

Forward All, a destination station must be entered.

key may be assigned in system programming to set.cancel this feature. A lit

SWITCH Switch from the standard greeting to the alternate greeting, or from

the alternate greeting to the standard greeting.
STD Change your standard greeting.
INT Change your internal greeting.
ALT Change your alternate greeting.
CODE Change your security code.
SPELL Change the spelling of your name for the directory.
DIR Turn directory status on or off.
RCNAME Change your recorded name.
ON/OFF Turn call transfer or call delivery on or off.
CHG# Change your transfer phone number.
SCRN Turn call screening on or off.
HLDING Turn call holding on or off.
CREATE Create a message group.
EDIT Change a message group.
LIST List message group.
DEL Delete a message group.
WORK Change message delivery to your work phone.
HOME Change message delivery to your home phone.
PAGER Change message delivery to your pager.
SPARE Change message delivery to your spare phone.
PH# Change the phone number for message delivery.
SCHD Change your message delivery schedule.
URG Change urgent message delivery.

TToo ssccrreeeenn yyoouurr ccaallllss,, yyoouu ccaann uussee

SOFTKEY To Do

ACCEPT Accept the incoming call.
REJECT Transfer the call to your voice mail box.

TToo rreeccoorrdd aa ccoonnvveerrssaattiioonn,, yyoouu ccaann uussee

SOFTKEY To Do

PAUSE Pause recording. Press again to resume recording.
END Stop recording and save the file.
REREC Stop the recording, delete the file and begin a new recording.
MORE See additional options (if applicable).
ERASE Stop the recording and delete the file.
URGPG Turn pager message delivery on or off.

TToo mmaannaaggee aa lliivvee mmoonniittoorriinngg sseessssiioonn,, yyoouu ccaann uussee

SOFTKEY To Do

START Begin live monitoring.
CANCEL Stop live monitoring and continue to record the message
OFF Disable live monitoring.
ON Enable live monitoring.
AUTO Set enabled live monitoring to automatic mode.
MAN Set enabled live monitoring to manual mode.

WWhhiillee lliisstteenniinngg ttoo aa nneeww mmeessssaaggee,, yyoouu ccaann uussee

SOFTKEY To Do

CID Toggle between the caller’s name and number.
CALL Return the call.
END End the returned call and go back to your message box.
ARCH Archive the message.
DEL Delete the message.
REW Repeat the previous 4 seconds of the message.
MORE See additional options (if applicable).
PAUSE Pause message playback. press again to resume playback.
FFWD Advance the message 4 seconds and resume playing.
REDIR Stop message playback and prompt to redirect the message to

another subscriber.
REPLY Stop message playback and reply to the sending subscriber.
NEXT Stop message playback and save message as a new message. Play the

next message if one exists, or return to the Main Menu.
BACK Return to the Main Menu.

WWhhiillee rreevviieewwiinngg aann oolldd mmeessssaaggee,, yyoouu ccaann uussee

SOFTKEY To Do

CID Toggle between the caller’s name and number.
CALL Return the call.
END End the returned call and go back to your message box.
ARCH Archive the message.
DEL Delete the message.
REW Repeat the previous 4 seconds of the message.
MORE See additional options (if applicable).
PAUSE Pause message playback. press again to resume playback.
FFWD Advance the message 4 seconds and resume playing.
REDIR Stop message playback and prompt to redirect the message to

another subscriber.
REPLY Stop message playback and reply to the sending subscriber.
NEXT Stop message playback and save message as a new message. Play the

next message if one exists, or return to the Main Menu.
BACK Return to the Main Menu.

WWhheenn aacccceessssiinngg yyoouurr sseettuupp ooppttiioonnss,, yyoouu ccaann uussee

SOFTKEY To Do

CID Change the Caller ID display to either name or number.
GREET Create or change personal greetings.
PERS Set or change personal options.
TRF Set or change transfer options.
MORE See additional options (if applicable).
GRPS Create or change personal groups.
DELIV Set or change message delivery options.
LM Set live monitor options.
BACK Return to the previous menu level.
CURR Create or change the current greeting.

Message Delivery Options

* Dial 1 for YES or 2 for NO to set Message Delivery to your work phone, home phone,

mobile/ST or spare phone.

* Enter and confirm the telephone number.
* Enter and Confirm the message Delivery Schedule (time and days).

Work Phone _________ From _______ To _______ On: U M T W H F S

Home Phone _________ From _______ To _______ On: U M T W H F S

Mobile _________ From _______ To _______ On: U M T W H F S

Spare Phone _________ From _______ To _______ On: U M T W H F S

NNOOTTEE 11

NNOOTTEE 22

NNOOTTEE 33

: Message Delivery schedules may overlap.

: It is not necessary to dial a trunk access code (i..e.. 9) when entering an outside telephone number.

: When a ST number is programmed, the Live Record Urgent Page feature will override your

Mobile Message delivery Schedule and turn delivery to your mobile on or off.

““WWoouulldd yyoouu lliikkee ttoo cchhaannggee yyoouurr PPeerrssoonnaall OOppttiioonnss??””

* Dial 1 for YES to set your Security Code.
* Dial a new Security Code of 3 to 10 digits.
* Dial * to complete code entry.
* Re-enter your security code, as prompted, for confirmation.
* Dial * to complete code entry.
* Dial 1 for YES to change your Name.
* Dial 1 for YES or 2 for NO to change your Recorded Name, Spelled Name or

Directory Listing Status.

* Enter and confirm new information.

Using Softkeys

If you have a ST-Multiline Display Telephone set with softkeys, you can use your telephone’s
LCD display and the corresponding softkeys to listen to messages, manage live record ses­sions, screen your calls and change your setup options. Respond to system questions by dial­ing 1 for yes or 2 for no.

AAfftteerr yyoouu hhaavveellooggggeedd iinn ttoo tthhee vvooiicceemmeessssaaggiinngg ssyysstteemm,, yyoouu ccaann uusse

SOFTKEY To Do

NEW Check new messages..
OLD Check old messages.
LVMSG Leave a message for another subscriber.
MORE See additional options (if applicable.)
SETUP Access your setup options.
QUIT Exit softkey mode.

e

Calling Your Voice Mailbox

Use this simple procedure every time you wish to access your Voice Mailbox.

* Lift handset OR press Speaker.
* Dial EliteMail VMP; wait for answer.

NNOO TTEE ::
FFeeaattuurree AAcccceessss

The EliteMail VMP extension number may be assigned to a

When calling from

* Dial your Security Code, if prompted.

When calling from

* Dial ** 2 # to start the main greeting. If using softkeys, dial # ** 2 #.
* Dial your Personal ID (typically 9 + your extension number).
* Dial your Security Code, if prompted.

key.

yyoouurr

telephone:

aannootthheerr

telephone:

OOnnee TToouucchh

key or

When calling from outside:

* Dial your Personal ID (typically 9 + your extension number).
* Dial your Security Code, if prompted.

* Respond to each question by dialing 1 for YES and 2 for NO OR use Quick Keys to

step ahead to a specific topic.

DDiiaall

QQuuiicckk KKeeyys

Save time by advancing directly to a
specific topic:

4 to check new messages
5 to leave messages
6 to review messages
7 to change your setup options

s

Checking Messages

Call your mailbox for new messages when yo receive a Voice Mail message indication.

* Dial 1 for YES when asked,
* Messages marked “Urgent” are played first.
* Messages from outside callers are played in the order received.
* Messages from other EliteMail VMP users are sorted by sender. At the tone you may record a

reply, otherwise dial

* The day and time recorded is announced at the end of each message.

* Dial #0 or use the softkeys while listening to a message to return a call using the

caller ID information.

* Dial #0* to end the call and retur

2.

““YYoouu hhaavvee ______ nneeww mmeessssaaggeess.. WWoouulldd yyoouu lliikkee ttoo hheeaarr tthheemm??””

n to your message box.

Quick Key 4

NNOO TTEE 11

NNOO TTEE 22

While listening to a message, you can:

* Dial * to skip the message and save it as “new”.

* Dial # to repeat the entire message.

* Dial 1 to adv

* Dial 2 to redirect and/or archive (save) the message.

* Dial 5 to change playback volume.

* Dial 7 to repeat the previous 3 seconds of the message.

* Dial 8 to pause message playback. (Dial 8 again to resume message playback.)

* Dial 9 to advance 3 seconds within the message.

* Dial 0 to hear the telephone or extension number of the caller.

NNOO TTEE 11

: Softkeys must be enabled to receive caller ID information in the display

: If a message received is from another user’s box, caller information is played at the beginning of

the message and can only be used to reply to the caller. the call return function does not take place.

ance to the end of the message.

W

NNEEW

:

you’ve had the opportunity to listen to it.

messages are those you haven’t yet heard. A

W

NNEEW

message will not be deleted until

NNOOTTEE 22

: Messages are

OO LLDD

recorded day and time.

received unless they have been archived.

NNOO TTEE 33

: While listening to a message, the CID softkey toggles the LCD between the caller’s name and

number if both are provided.

once you press 00for caller ID information or hear them through to the

OO LLDD

messages are typically deleted at midnight of the day

Changing Your Setup Options

You may personalize your mailbox to accommodate your current schedule or plans by changing your

Setup Options.

Quick Key 7

* Dial 1 for YES when asked,
* Follow prompts to change the desired Setup Option.

““WWoouulldd yyoouu lliikkee ttoo aacccceessss SSeettuupp OOppttiioonnss??””

““WWoouulldd yyoouu lliikkee ttoo cchhaannggee yyoouurr GGrreeeettiinngg??””

* Dial 1 for YES to change your Greetings.

* Listen to the playback of your current outside greeting.

* Dial 1 for YES to switch between standard and alternate greetings, otherwise dial 2.

* Dial 1 for YES to record a new greeting, otherwise dial 2.

* Using the handset, begin recording at the beep.

* Dial * to end recording and review greeting.

* Dial 1 to re-record, otherwise dial 2.

* Repeat the internal greeting.

““WWoouulldd yyoouu lliikkee ttoo cchhaannggee yyoouurr GGrroouuppss??””

* Dial 1 for YES to change your Groups.

* Dial 1 for YES when asked to create a new group, otherwise dial 2 to access group edit, list and

delete options.

* Dial the first 3 letters or digits of the group’s name or number.

* Dial 1 to change group name or number, otherwise dial 2.

* Using the handset, record a g

* Dial * to end recording.

* Dial 1 to change group name

* Dial 1 to crea

* Add members to the group by dialing name or extension number.

* Dial 1 to confirm and add member to group.

* Dial * after all members are added.

* Dial 1 to record a message for this group now, otherwise dial 2 to continue group

maintenance options..

te an open group or dial

roup name.

, otherwise dial

2 for a private group.

2.

““WWoouulldd yyoouu lliikkee ttoo cchhaannggee yyoouurr TTrraannssffeerr aanndd DDeelliivveerryy OOppttiioonnss??””

* Dial 1 for YES to change your Transfer or Delivery Options.

Call Transfer Setting

* Dial 1 to change your Call Transfer setting, otherwise dial 2 to advance to Message

Delivery Options.

* Dial 1 to turn Call Transfer on and leave it on, otherwise dial 2 to advance to Message

Delivery Options.

* Listen to the phone number your calls are currently being transferred to.
* Dial 1 and enter a new phone number (up to 9 digits), otherwise dial 2 to leave the

current setting.

NNOO TTEE 11

NNOO TTEE 22

: If Call Transfer to your work phone is OFF, calls are sent directly to your voice mailbox.

When Call Transfer to your work phone is ON, calls are first directed to your extension.

Electra Elite Call Forward settings will then apply.

: For Call Screening and Call Holding features to operate, Call Transfer must be turned on and

these features must be assigned

Call Screening

* Dial 1 to turn on Call Screening, or dial 2 to turn it off.

NNOOTT EE

: When you answer your phone and Call Screening is turn on, you will hear a beep and

announcement “Call from (caller’s name).” Dial 1 to take the call or 2 to transfer the caller to

your mailbox.

Call Holding

* Dial 1 to turn on Call Holding, or dial 2 to turn it off.

NNOOTT EE

: If Call Holding is turned on and your line is busy, a caller is prompted to hold or leave a

message. The system will tell the caller how many calls are already holding.

Quick Transfer To Voice Mail

When transferring a call to a user who is away from their phone, bust or declines a Voice Announcement, the
Quick Transfer to Voice Mail feature simplifies and speeds message taking. You can easily redirect the call to
the EliteMail VMP user’s mailbox, where they will hear the personal greeting and be prompted to leave a
message.

With an outside call in progress:

* Press Transfer.

* Dial station number or press programmed DSS.

* Determine called party is unavailable.

* Dial 7 to transfer call to the called party’s mailbox.

* Replace handset immediately, or hangup.

* VMail Answers

With a recall in progress:

* Press Line key

* Press Feature and dial 86.

* Replace handset immediately, or hangup.

* VMail Answers.

NNOOTT EE

: Your Quick Transfer Access Codes may differ from the above based on system programming.

.

Transferring A Call Directly To A Voice Mailbox

To simplify message taking, outside callers can be transferred directly into an EliteMail VMP user’s mailbox,
where they will hear the personal greeting and be prompted to leave a message.

With an outside call in progress:

* Press Transfer.

* Dial EliteMail VMP, wait for answer.

* Dial the mailbox number of the user the call is to be transferred to.

* Dial 2.

* Replace handset immediately, or hangup.

Leaving Messages

Send messages to other EliteMail VMP users directly from your mailbox.

* Dial 1 for YES when asked,

* Dial the first 3 letters of the

message to

* Dial 1 to confirm, otherwise dial 2.

* Record your message at the beep.

* Dial * to end recording, otherwise dial # to re-record.

* Dial 1 for YES for Special Delivery options, otherwise dial 2.

OR dial ## and the mailbox number.

““WWoouulldd yyoouu lliikkee ttoo lleeaavvee aannyy mmeessssaaggeess??””

nnaammee

of the person or the group you want to send a

Quick Key 5

NNOO TTEE ::

####

Dial

to switch between choosing by mailbox number or by name.

SSppeecciiaall DDeelliivveerryy OOppttiioonns

s

When you leave a message, you can mark it for special delivery.

There are four special delivery options available:

Urgent Heard first before regular messages.

Private Cannot be redirected.
Return Receipt EliteMail VMP tells you when the person has heard

this message.

Future Delivery The message is sent at the time and day you specify.

You can mark a message for more than one special delivery option. You can

also change or add to the special delivery settings of a message you’ve
already sent.

Reviewing Messages

Messages you’ve already listened to (old messages) can be reviewed for a short while (typically until
midnight), be redirected to another mailbox or archived for a longer time.

Quick Key 6

Review

* Dial 1 for YES when prompted,

lliikkee ttoo cchheecckk tthheemm??””

* Listen to old messages followed by day and time recorded.

““YYoouu hhaavvee __________ mmeessssaaggeess ttoo rreevviieeww.. WWoouulldd yyoouu

Redirect (Copy To Another Mailbox)

* Dial 2 while listening to a new or old message.

* Dial 1 for YES to Redirect the message being reviewed.

* Dial the mailbox or group to receive the redirected message. (For more details, see

Leaving Messages.)

* Dial 1 to confirm your entry.

* Dial 1 for YES if you want to record an introduction, otherwise dial 2.

* Record your introduction when prompted.

* Dial **to end recording.

* Dial 1 for YES to set Special Delivery options, otherwise dial 2.

* Dial 1 for YES to redirect the message onto an additional mailbox, otherwise dial 2.

NNOO TTEE ::

You can redirect the same message as many times as you wish.

Archive (Save)

* Dial 1 for YES to Archive the new or old message being reviewed.

NNOO TTEE ::

Once you listen to an old or archived message, you must archive it again to keep it from

being deleted immediately.

Live Record

Live Record allows you to record a conversation with an outside caller and direct it to your own or another
user’s mailbox.
With an outside call in progress:

* Press Record to begin recording the conversation
* A tone burst may be provided and the Record key will light red to indicate that

recording is in progress. Display telephones will indicate recording functions.

* Dial the mailbox number to which the recording should be addressed.
* Replace handset to terminate the call. The recording will be sent to the

appropriate mailbox.

NNOOTTEE 11 ::

NNOOTTEE 22 ::

NNOOTTEE 33 ::

The mailbox number may be dialed at any time during the conversation before the

recording party releases the call. If a mailbox number is not entered, the recording

will be sent to your mailbox.
If Automatic Recording is assigned, the recording begins immediately upon answering
an outside call.
If a mailbox number has not been entered, and if Automatic Callback is assigned,
EliteMail VMP will call you back to ask you if you want to delete the call,
address it, add an introduction or send it.

NNOOTTEE 44 ::

To send a Live Recording to multiple mailboxes, first send the recording to your own

mailbox and then redirect it accordingly.

Live Record Options

The following Live Record function keys may be programmed:

PP RR EE SS SS

Pause To stop recording. Press Pause again to resume recording.
Re-Record To erase the Live Recording and automatically begin re-recording.

enter a new mailbox number.

Er

ase

End To terminate the recording and continue the conversation.
Address To delete, address or record an introduction prior to ending a Live

Erase Toggles Message Delivery on/off. After entering a mailbox number,

To erase the Live Recording without interrupting ST conversation.

Press Record and dial a mailbox number to begin recording again.

Recording session.

a * in the display will indicate that the Page Message Delivery option

is currently on.

NNOO TTEE ::

Once you listen to an old or archived message, you must archive it again to keep it from

being deleted immediately.

Live Monitoring

Live monitoring allows you to hear a message through the speaker of your phone as the message is being left
by an outside caller. Only one call is monitored at a time, and live monitoring is available only when your
phone is idle. New outside calls received during a live monitoring session are sent to your voice mailbox.

Enable Live Monitor

* Press Live Monitor Feature Access key.

* Dial station number password. (Same as station lockout (password) code).

* Once Live Monitor is set the corresponding LED lights red.

* Dial 7 to transfer call to the called party’s mailbox.

* Replace handset immediately.

NNOOTT EE

: By default, password is set at 0000000000 (10 zeros).

Live Monitor A Conversation

* A live monitoring session starts as an outside caller begins leaving a message for you. To be connected

to the caller anytime during the live monitoring session, pick up the handset or press

* When you connect to the caller during a live monitoring session, the portion of the message that was

recorded before you connected is saved as a voice message in your mailbox.

Speaker.

Programming Live Record Function Keys

Feature Access Keys

* Press Feature.

* Press Redial.

* Press Feature Access key to be programmed.

One Touch Keys

* Press Feature.

* Press Redial.

* Press One Touch key to be programmed.

* Dial 2.

* Dial Function Code (see next page).

* Press Feature.

NNOOTT EE

: Refer to the Electra Elite Multiline Telephone User Guide for additional information on

programming Feature Access keys and

* Dial 2.

* Dial Function Code (see next page).

* Press Feature.

OOnnee TToouucch

h

keys.

EElliitteeM

Name ____________________________________________________________

Extension Number _________________________________________________

Personal ID _______________________________________________________

To reach EliteMail VMP

From Inside, dial _________________________________________________

From Outside, dial ________________________________________________

System Manager ____________________________________________________

Extension Number __________________________________________________

To simplify recording, write down your Greeting here:

Sample: “Hi, this is ____________. I’m away from my phone now, but I check

my mailbox regularly. Leave me a message, and i’ll return your call as soon

as possible. Thanks.”

Maaiill

MPP IInnffoo

VVM

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

Remember, Dial

1

1

for

YYEES

S

,

2

2

for

O

NNO

Issue #5 03/05

6555 N. State Hwy 161

Irving Texas 75039

750178-0