NEC Elite IPK, Elite IPX User Guide
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Multiline Telephone
User Guide
ELITE IP K TELEPHONES
9
1
6
10
2
12
13
3
14
4
5
1
10
9
8-Button Non Display
3
14
9
7
6
4
8-Button Display
1
10
3
14
4
11
8
12
13
5
16-Button Di splay
1 Sp eaker 6 Large LED 1 1 Softkeys
7
6
11
2
12
13
5
2 Line Keys/Feature
Access Keys
3 Dialpad/Dedicated
Function Keys
4 Microphone 9 Hookswitch 14 MIC Key
7 Alphanumeric
Display
8 One Touch
Keys
12 Directory Key
(DIR)
13 Message Key
(MSG)
5 Volume Control 10 Built-in
Headset Jack
1
11
7
6
9
1
10
3
14
4
32-Button Display
with 16 DSS/BLF
One Touch Keys
12
13
5
2 (both rows)
8 (both rows)
1
10
7
9
3
14
4
16-Button Multiline
Liquid Display
6
11
2/8
12
13
5
1 Speaker 6 Large LED 11 Softkeys
2 Line Keys/Feature
Access Keys
3 Dialpad/
Dedicated
7 Alphanumeric
Display
8 One Touch
Keys
12 Directory Key
(DIR)
13 Message Key
(MSG)
Function Keys
4 Microphone 9 Hookswitch 14 MIC Key
5 Volume Control 10 Built-in
Headset Jack
2
GENERAL INFORMATION
The following should be considered when revi ewing this User Guide:
• All operational instructions assume Prime Line Pickup is assigned to
intercom dial tone, Ringing Line Preference is assigned to all telephones,
a Line and Second Incoming Extension key has been assigned to all
multiline telephones and only a single tenant has been assigned in the
system.
• All access codes listed are standard; some may vary based on system
assignment.
• Access to many features is based on system assignments. Not all
features may be available from your telephone.
• Telephones equipped with displays will provide useful call processing
information such as digits dialed, recall indications, feature confirmation,
etc.
3
Functio n Lamp Status
CO LINE KEYS:
Incoming Call
Held Call - Your Telephone
Held Call - Other Telephone
Call in Progress
Your Telephone
Other Telephone
Hold Recall
LARGE LED:
Incoming CO/PBX, CIT, or ANA
Call
Incoming Intercom, TIE Line, or
DID Call
Message from Attendant
Voice Mail Message
FEATURE KEY:
DND Set
Call Forward Set
Callback Request
LED IN DICATIONS
Rapi d Flashing Re d
Slow Flashing Green
Slow Flashing Red
Steady Green
Steady Red
Intermittent Flashing Green
Rapid Flashing Green
Rapi d Flashing Re d
Slow Flashing Green
Slow Flashing Red
Intermittent Flashing Red
Intermittent Flashing Red
Slow Flashing Red
ICM LED:
Incoming Call
Call in Progress
Held Call
Flashing Red
Steady Red
Flashing Red Conf LED
4
ANSWER ING CALLS
Ringing Calls
1. Lift the handset.
2. Converse.
Note: When assigned the Delayed Ringing feature, incoming calls will
first ring at a primary station. If the call is unanswered after a
preprogrammed time inter val, calls will al so ring at the a ssigned
secondary station.
Ringing Calls To A Second Incoming Extension Key
1. Lift the handset.
2. Converse.
Note 1: A Second Incoming Extension key must be assigned to
appear and right.
Note 2: A Line key must be available to answer an incoming outside
call.
Voice Announce Calls
1. Ensure the MIC LED is lit.
2. Adj u st t he Speaker volume (
3. Respond handsfree.
Note: The handset may be used at any time during the conversation.
or ) as needed.
5
Camp-on (Call Waiting)
Receive camp-on tone while on another call:
1. Replace the handset to disconnect present call.
OR
Press Hold and press the Hookswitch to converse with th e
second party .
Call Alert Notification
With a call in progress:
1. Receive a Call Alert Notification.
1. Press the Hold key, then converse with the second party.
Note 1: The second call may be placed on Hold if a Line appearance is
assigned.
Note 2: Press the flashing Line key or Conf key to return to the first
call.
PLACING CALLS
Internal Calls
1. Lift the handset.
2. Dial a sta tion number or 0 fo r the attendant.
OR
Press the Feature Access key or One Touch key programmed
for Direct Station Select.
3. Voice announce after the tone burst or wait for the ringing call to
be answered.
6
Note 1: When calling a multiline telephone, dialing 1 after the station
number will change ringing to voice or voice to ringing.
Note 2: To directly access a personal voice mailbox, dial 7 after dialing
the station number.
Outside Calls
1. Lift the handset.
2. Di al t he trunk access code, i.e. 9.
OR
Press an idle O utside Line key.
3. Dial the telephone number.
4. Converse.
Trunk Queuing
After dialing the trunk access code or pr essing a busy Line key and
receiving the trunk busy indication:
1. Dial the Trunk Queue set code 78.
2. Replace the handset.
Note: When a line is available, your te lephone will ring; lift the
handset and place the call.
Last CO/PBX Number Redial
1. Lift the handset.
2. Press the Redial key.
3. Dial the Last Number Redial code
4. Converse.
7
*.
Station/System Speed Dial
1. Lift the handset.
2. Press the Redial key and dial the Speed Dial Me m ory location:
• Station Speed Dial 80~99.
• System Speed Dial 00~79.
OR
Press the Feature Access key or One Touch key programmed
for the Station Speed Dial.
3. Converse.
Scrolling Speed Dial Directories
1. Press the Speed Dial Softkey.
• SYS System Speed Dial
• STA Station Speed Dial
2. Press the UP/DOWN Softkeys to scro ll through all the entries.
OR
Use the dial pad to enter the first letter of the desired entry then
dial
*.
Press the UP/DOWN Softkeys to scroll.
Lift the handset or press the Speaker key or press an idle
Outside Line key to place a cal l to the displayed entr y.
OR
Press Feature or Exit or wait 10 seconds to cancel
Note: For example, when using the dial pad to search the directory
for the name “Ann”, dial the number 2 on the dial pad followed
by *. To search for “Bob”, dial the number 2 twice and then *.
To search for “Carol”, dial the number 2 three times and then *.
To search for “Dan”, dial the number 3 followed by *.
8
MICROPHONE CONTROL
1. Press the MIC key.
2. A lit MIC LED indicates that the MIC is on.
SPEAKERPHONE CALLS
1. Press the Speaker key and the LED lights.
2. Ensure that the MIC LED is lit.
3. Place internal or outside call.
4. Converse.
5. Press the Speaker key to disconnect call.
Note: The handset may be used at any time during the conversation.
To resume handsfree operation or to monitor a call, press the
Speaker key (the LED lights) and replace the handset.
GROUP LISTENING
With a call in progress via the handset/headset:
1. Press the Speaker key, then the LED lights.
2. Converse. Conversation is heard over the speaker an d the
handset /headset. Only the handset/headset may be used to
respond.
3. Press Speaker to cancel the Group Listening mode.
Note: When switching from Group Listening mode to the
Speakerphone mode, it is recommended that the Microphone
be turned off.
9
HOLDING CA LLS
Non-Exclusive Hold Exclusive Hold
With a call in progress:
1. Press Hold.
With a call in progress:
1. Press Feature.
2. Press Hold.
Note 1: To retrieve a held call, press the flashing Line key or Conf key
(internal calls).
Note 2: Calls on Non-Exclusive Hold can be retrieved from any multiline
telephone with the held line appearance.
Note 3: After a preprogrammed time, the held call will recall to the
originating station. Once in a recall condition, Exclusively Held
calls can be retrieved from any station with the held line
appearance.
TRANSFERRI NG CALLS
Using Manual Dial Using Direct Station Selection
(DSS)
With a call in progress:
1. Pres s t h e Transfer key.
2. Dial the station number .
3. Announce the call
(optional).
4. Replace the handset.
With a call in progress:
1. Press the Transfer key.
2. Press the programmed
DSS.
3. Announce the call
(optional).
4. Replace the handset.
Note 1: If the called station is busy, replace the handset to initiate a
camp-on. Unanswered camp-ons and unscreened transfers will
recall to the attendant telephone. After answering the recall,
pressing the Featur e key and then 86 will transfer the call to the
personal voice mailbox of the station number dialed.
10
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