NEC Elite IPK, Elite IPX User Guide

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Multiline Telephone

User Guide

ELITE IP K TELEPHONES

8-Button Non Display

8-Button Display

11 8

16-Button Di splay

1 Sp eaker 6 Large LED 1 1 Softkeys

2 Line Keys/Feature

Access Keys

3 Dialpad/Dedicated

Function Keys

4 Microphone 9 Hookswitch 14 MIC Key

7 Alphanumeric

Display

8 One Touch

Keys

12 Directory Key

(DIR)

13 Message Key

(MSG)

5 Volume Control 10 Built-in

Headset Jack

32-Button Display with 16 DSS/BLF One Touch Keys

2 (both rows)

8 (both rows)

16-Button Multiline

Liquid Display

2/8

12 13

1 Speaker 6 Large LED 11 Softkeys 2 Line Keys/Feature

Access Keys

3 Dialpad/

Dedicated

7 Alphanumeric

Display

8 One Touch

Keys

12 Directory Key

(DIR)

13 Message Key

(MSG)

Function Keys 4 Microphone 9 Hookswitch 14 MIC Key 5 Volume Control 10 Built-in

Headset Jack

GENERAL INFORMATION

The following should be considered when revi ewing this User Guide:

• All operational instructions assume Prime Line Pickup is assigned to intercom dial tone, Ringing Line Preference is assigned to all telephones, a Line and Second Incoming Extension key has been assigned to all multiline telephones and only a single tenant has been assigned in the system.

• All access codes listed are standard; some may vary based on system assignment.

• Access to many features is based on system assignments. Not all features may be available from your telephone.

• Telephones equipped with displays will provide useful call processing information such as digits dialed, recall indications, feature confirmation, etc.

Functio n Lamp Status

CO LINE KEYS:

Incoming Call Held Call - Your Telephone Held Call - Other Telephone Call in Progress

Your Telephone Other Telephone

Hold Recall

LARGE LED:

Incoming CO/PBX, CIT, or ANA

Call

Incoming Intercom, TIE Line, or

DID Call

Message from Attendant Voice Mail Message

FEATURE KEY:

DND Set Call Forward Set Callback Request

LED IN DICATIONS

Rapi d Flashing Re d Slow Flashing Green Slow Flashing Red

Steady Green Steady Red Intermittent Flashing Green

Rapid Flashing Green Rapi d Flashing Re d Slow Flashing Green

Slow Flashing Red

Intermittent Flashing Red Intermittent Flashing Red Slow Flashing Red

ICM LED:

Incoming Call Call in Progress Held Call

Flashing Red Steady Red Flashing Red Conf LED

ANSWER ING CALLS

Ringing Calls

1. Lift the handset.

2. Converse.

Note: When assigned the Delayed Ringing feature, incoming calls will

first ring at a primary station. If the call is unanswered after a preprogrammed time inter val, calls will al so ring at the a ssigned secondary station.

Ringing Calls To A Second Incoming Extension Key

1. Lift the handset.

2. Converse.

Note 1: A Second Incoming Extension key must be assigned to

appear and right.

Note 2: A Line key must be available to answer an incoming outside

call.

Voice Announce Calls

1. Ensure the MIC LED is lit.

2. Adj u st t he Speaker volume (

3. Respond handsfree.

Note: The handset may be used at any time during the conversation.



or ) as needed.

Camp-on (Call Waiting)

Receive camp-on tone while on another call:

1. Replace the handset to disconnect present call.

Press Hold and press the Hookswitch to converse with th e second party .

Call Alert Notification

With a call in progress:

1. Receive a Call Alert Notification.

1. Press the Hold key, then converse with the second party.

Note 1: The second call may be placed on Hold if a Line appearance is

assigned.

Note 2: Press the flashing Line key or Conf key to return to the first

call.

PLACING CALLS

Internal Calls

1. Lift the handset.

2. Dial a sta tion number or 0 fo r the attendant.

Press the Feature Access key or One Touch key programmed for Direct Station Select.

3. Voice announce after the tone burst or wait for the ringing call to be answered.

Note 1: When calling a multiline telephone, dialing 1 after the station

number will change ringing to voice or voice to ringing.

Note 2: To directly access a personal voice mailbox, dial 7 after dialing

the station number.

Outside Calls

1. Lift the handset.

2. Di al t he trunk access code, i.e. 9.

Press an idle O utside Line key.

3. Dial the telephone number.

4. Converse.

Trunk Queuing

After dialing the trunk access code or pr essing a busy Line key and receiving the trunk busy indication:

1. Dial the Trunk Queue set code 78.

2. Replace the handset.

Note: When a line is available, your te lephone will ring; lift the

handset and place the call.

Last CO/PBX Number Redial

1. Lift the handset.

2. Press the Redial key.

3. Dial the Last Number Redial code

4. Converse.

Station/System Speed Dial

1. Lift the handset.

2. Press the Redial key and dial the Speed Dial Me m ory location:

• Station Speed Dial 80~99.

• System Speed Dial 00~79.

Press the Feature Access key or One Touch key programmed for the Station Speed Dial.

3. Converse.

Scrolling Speed Dial Directories

1. Press the Speed Dial Softkey.

• SYS System Speed Dial

• STA Station Speed Dial

2. Press the UP/DOWN Softkeys to scro ll through all the entries.

Use the dial pad to enter the first letter of the desired entry then dial

Press the UP/DOWN Softkeys to scroll. Lift the handset or press the Speaker key or press an idle

Outside Line key to place a cal l to the displayed entr y.

Press Feature or Exit or wait 10 seconds to cancel

Note: For example, when using the dial pad to search the directory

for the name “Ann”, dial the number 2 on the dial pad followed

by *. To search for “Bob”, dial the number 2 twice and then *. To search for “Carol”, dial the number 2 three times and then *. To search for “Dan”, dial the number 3 followed by *.

MICROPHONE CONTROL

1. Press the MIC key.

2. A lit MIC LED indicates that the MIC is on.

SPEAKERPHONE CALLS

1. Press the Speaker key and the LED lights.

2. Ensure that the MIC LED is lit.

3. Place internal or outside call.

4. Converse.

5. Press the Speaker key to disconnect call.

Note: The handset may be used at any time during the conversation.

To resume handsfree operation or to monitor a call, press the

Speaker key (the LED lights) and replace the handset.

GROUP LISTENING

With a call in progress via the handset/headset:

1. Press the Speaker key, then the LED lights.

2. Converse. Conversation is heard over the speaker an d the handset /headset. Only the handset/headset may be used to respond.

3. Press Speaker to cancel the Group Listening mode.

Note: When switching from Group Listening mode to the

Speakerphone mode, it is recommended that the Microphone be turned off.

HOLDING CA LLS

Non-Exclusive Hold Exclusive Hold

With a call in progress:

1. Press Hold.

With a call in progress:

1. Press Feature.

2. Press Hold.

Note 1: To retrieve a held call, press the flashing Line key or Conf key

(internal calls).

Note 2: Calls on Non-Exclusive Hold can be retrieved from any multiline

telephone with the held line appearance.

Note 3: After a preprogrammed time, the held call will recall to the

originating station. Once in a recall condition, Exclusively Held calls can be retrieved from any station with the held line appearance.

TRANSFERRI NG CALLS

Using Manual Dial Using Direct Station Selection

(DSS)

With a call in progress:

1. Pres s t h e Transfer key.

2. Dial the station number .

3. Announce the call (optional).

4. Replace the handset.

With a call in progress:

1. Press the Transfer key.

2. Press the programmed DSS.

3. Announce the call (optional).

4. Replace the handset.

Note 1: If the called station is busy, replace the handset to initiate a

camp-on. Unanswered camp-ons and unscreened transfers will recall to the attendant telephone. After answering the recall, pressing the Featur e key and then 86 will transfer the call to the personal voice mailbox of the station number dialed.

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