NEC Elite IPK Service Manual
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P
ROGRAMMING
INT-1026 (IPK)
Document Revision 4
(Release 4000/4500)
M
ANUAL
NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or
feature s at an y ti m e without notic e.
NEC Unified Solutions, Inc. has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC Unified Solutions, Inc.
and shall not be reproduced without prior written approval of NEC Unified Solutions, Inc.
term
is a registered trademark of NEC Corporation and Electra Elite is a registered
D
tradema rk o f N EC A meri c a, In c. W in do ws is a regi ste re d tr ad ema rk o f M icr osoft Corpo rat ion.
AT&T is a registered trademark of American Telephone and Telegraph Company. Lucent
Te chnologies is a trademark or s ervice mark o f Lucent Technolog ies Inc. Nortel Networks
and the Nortel Networ ks logo are trademarks of Nortel Networks.
Copyright 2005
NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development
PREFACE
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SECTION 1ABOUT THIS MANUAL
The Programming Manual provides the technician with all of the necessary
inform ation for pro gramming the E lectra Elite I P K system.
Programming can be accomplished using a PC or a Multiline Terminal.
SECTION 2MANUAL ORGANIZATION
This manu al provides i nstruction s for programming the Elect ra Elite IPK system.
Chapte r 1 – Multiline Terminal Programming
This chapter includes the basic information for programming the system.
Chapter 2 – Memory Blocks
This chapter includes all of the Memory Blocks used to program the system. Detailed
programm i n g instructions are pro vi d ed f or ea ch Mem o ry Block.
Chapter 3 – Advanced Applications
This chapter includes information for code restrictions, Automatic Route Selection
(ARS) and ISDN-PRI Call-by-Call.
Appendices
The appendices include the function time chart, charac ter codes and the displa y
abbreviations.
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Programmin g Manual 1
Document Revision 4 Electra Elite IPK
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SECTION 3SUPPORTING DOCUMENTS
A set of ma nual s for th e El ec tra Eli te sy st em pro vid es al l t he in for mat ion n ec essar y to
install and support the system. Other manuals i ncluded in the set are descr ibed
below.
This manu al provides detailed information related to ev ery feature available in the
system.
Electra Electra Elite IPK General Description Manual
This manu al provides general information about the system features, configuration,
and sta ndards. An overview of the El ectra Elite IPK system th at is useful wh en
presenting information to potential customers is provided.
Electra Electra Elite IPK System Hardware Manual
The System Hardware Manual is intended for the system installer and provides
detailed instructions for installing the Electra Elite IPK KSU, ETUs, Multiline
Terminals, and optional equipment.
Electra Electra Elite IPK Least Cost Routing Manual
This manu al provides i nstructions to the service technician for programming the
customer site for least cost routing.
Electra Electra Elite IPK Automatic Call Distribution Manual
This manual provide s the service technician with instr uctions for programmi ng the
ACD. This m anual can also be used by the ACD supervisor at the customer site to
becom e familiar wit h the ACD/MIS feature.
Electr a Electra Elite IPK Job S pecifications Manual
This manu al is intended to help the tec hnician install and maintain the El ectra Elite
system. Job specification worksheets are provided. When these worksheets are
completed, they provide all of the system programming values and configuration
informa ti o n necessary t o help technic ians maintain the system.
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2 Preface
Electra El ite IPK Doc ument Revision 4
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Electra Electra Elit e IPK ACD Plus Installat ion Manual
This manu al provides general info rmation about the Electr a Electra Elite IPK ACD
Plus features, installation procedures and feature programming. The NEC Electra
Electra Elite IPK ACD Plus is an Automatic Call Distribution card that supports up to
40 Agents and 12 supervisors at one time.
Electra Electra Elite IPK Wireless System Manual
This manual describes the syst em and provides hardware installation and
program m ing procedures for the El ectra Electra Elite IPK Wireless Communication
System (WCS).
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THIS PAGE INTENTIONALLY LEFT BLANK
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4 Preface
TABLE OF CONTENTS
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Chapter 1 Multiline Terminal Programming
Section 1 General Information ............................................................................ 1-1
Section 2 Programming the System ................................................................... 1-1
2.1 Features of Programming ................................................................ 1-2
2.2 System Programming Modes ........................................................... 1-3
2.3 Before Programming ........................................................................ 1-4
2.3.1 Check Points ........................................................................................ 1-4
2.3.2 Preliminary Points ................................................................................ 1-4
2.4 Writing System Data ........................................................................ 1-5
2.5 Programming Methods .................................................................... 1-6
2.5.1 Initializing the System .......................................................................... 1-6
2.5.2 Using the Multiline Terminal for Programming ..................................... 1-6
2.5.3 Entering Programming Mode ............................................................... 1-8
2.5.4 Page Switching .................................................................................... 1-9
2.5.5 Station Port Numbering Plan ............................................................. 1-12
Section 3 System Data List ................................................................................ 1-13
Chapter 2 Memory Blocks
Section 1 Programming System Data Using the Memory Block ...................... 2-1
1-1-00 Pause Time Selection .................................................................................2-2
1-1-01 DP Interdigit Time Selection ........................................................................2-3
1-1-02 Hookflash Time Selection ............................................................................2-4
1-1-03 Hold Recall Time Selection (Non-Exclusive Hold) ......................................2-6
1-1-04 Automatic Redial Time Selection ................................................................2-8
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1-1-05 Start Time Selection ....................................................................................2-9
1-1-06 CO/PBX Incoming Ringing Alarm Time Selection .....................................2-11
1-1-07 Tie Line Delay Ringing Time Selection .....................................................2-13
1-1-09 Manual Pause Selection ...........................................................................2-16
1-1-11 System Transfer/Camp-On Selection .......................................................2-18
1-1-12 Station Transfer/Camp-On Recall Time Selection ....................................2-19
1-1-13 CO Transfer Ring Pattern Selection ..........................................................2-21
1-1-14 CO Transfer Ring Tone Selection .............................................................2-23
1-1-18 System Speed Dial Restriction by Tenant .................................................2-24
1-1-20 DID Digit Length Selection ........................................................................2-27
1-1-21 DID Digit Conversion Assignment .............................................................2-28
1-1-22 DID Digit Conversion Table .......................................................................2-29
1-1-23 DID Forward Station Number for Busy Station or Undefined Digit ............2-31
1-1-24 PBX/CTX Access Code Assignment I ................................................ .......2-33
1-1-25 PBX/CTX Access Code Assignment II ......................................................2-35
1-1-27 Automatic Day/Night Mode Switching Time Assignment ..........................2-37
1-1-28 Distinctive Ringing by Telephone or CO Selection ...................................2-39
1-1-29 Private Line Assignment ...........................................................................2-40
1-1-30 Route Advance Block Assignment ............................................................2-41
1-1-32 Automatic Day/Night Mode by Day of Week Selection .............................2-43
1-1-33 Speed Dial Number/Name Display Selection ............................................2-45
1-1-34 Tie Line First Ring Pattern Selection .........................................................2-46
1-1-35 Speed Dial Buffer Allocation .....................................................................2-48
1-1-37 Trunk Queuing Timeout Selection .............................................................2-49
1-1-46 Access Code (1-Digit) Assignment ...........................................................2-51
1-1-47 Access Code (2-Digit) Assignment ...........................................................2-58
1-1-48 Access Code (3-Digit) Assignment ...........................................................2-60
1-1-49 Networking Trunk Group/Route Advance Assignment ..............................2-64
1-1-50 CO/PBX Outgoing Digit Add Assignment ..................................................2-65
1-1-51 CO Line Ringing Pattern Selection ...........................................................2-67
1-1-52 PBX Line Ringing Pattern Selection ..........................................................2-69
1-1-53 Tie Line Delay Ring Pattern Selection ......................................................2-71
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1-1-54 Automated Attendant Transfer Ring Pattern .............................................2-73
1-1-55 DID Line Ringing Pattern Selection ...........................................................2-75
1-1-57 CO/PBX Prepause Time Selection ............................................................2-76
1-1-59 Synchronous Ringing Selection ................................................................2-77
1-1-60 8-Digit Matching Table Assignment ...........................................................2-78
1-1-61 8-Digit Matching Table to Class Assignment .............................................2-80
1-1-62 System Speed Dial Override by Class Selection ......................................2-82
1-1-63 Hold Recall Time Selection (Exclusive) .....................................................2-83
1-1-65 Code Restriction Class Allow/Deny Selection ...........................................2-85
1-1-66 8-Digit Matching Table to Normal Dial Assignment ...................................2-86
1-1-67 OCC Table Assignment .............................................................................2-87
1-1-68 8-Digit Matching Table to OCC Table Assignment ....................................2-88
1-1-69 Tie Line Code Restriction Assignment ......................................................2-89
1-1-70 Code Restriction Class Assignment When Lockout is Set ........................2-90
1-1-71 First Delay Announcement Start Time Selection .......................................2-91
1-1-72 First Delay Announcement Repeat Selection ............................................2-92
1-1-73 First to Second Delay Announcement Interval Time Selection .................2-93
1-1-74 Second Delay Announcement Repeat Selection ......................................2-94
1-1-75 Second Delay Announcement Repeat Interval Time Selection .................2-95
1-1-76 Barge-In Alert Tone Assignment ...............................................................2-96
1-1-77 Delayed Ringing Time Assignment (CO) ..................................................2-97
1-1-78 Caller ID Display Assignment for System Mode ........................................2-98
1-1-79 BGM Port Assignment ........................................................... ......... ...........2-99
1-1-80 ISDN DTMF Duration/Interdigit Selection ................................................2-100
1-1-81 ISDN Dial Interval Time Selection ...........................................................2-101
1-1-82 CO Feature Code Service for Code Restriction ......................................2-103
1-1-86 Call Monitoring Alert Tone Assignment ...................................................2-104
1-2-00 Internal Paging Timeout Selection ..........................................................2-105
1-2-01 Intercom Call Voice/Tone Signal Selection .............................................2-107
1-2-02 Automatic Callback Release Time Selection ...........................................2-108
1-2-03 2~7-Digit Station Number Selection ........................................................2-110
1-2-04 Call Arrival Key Block Assignment ..........................................................2-112
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1-2-08 Specified Station Access Code Assignment ...........................................2-114
1-2-09~18 Customized Message 1~10 Assignment .................................................2-116
1-2-19 Intercom Ring Pattern Selection .............................................................2-117
1-2-20 Intercom Ring Tone Selection .................................................................2-119
1-2-21 PS Telephone Block Assignment ............................................................2-120
1-2-22 Call Forward - No Answer Time Selection ..............................................2-122
1-2-23 System Call Park Recall Time Selection .................................................2-124
1-2-24 Intercom Feature Access Code Assignment ...........................................2-126
1-2-25 Internal Paging Alert Tone Selection .......................................................2-128
1-2-26 Delayed Ringing Time Assignment (ICM) ...............................................2-129
1-2-30 PS Out of Area Time Assignment ...........................................................2-130
1-2-32 IP Telephone Block Assignment .............................................................2-131
1-2-33 IP Telephone Block Assignment Allow/Deny Selection ..........................2-133
1-2-34 Expanded Station Number Assignment ..................................................2-135
1-3-01 Bounce Protect Time Selection ...............................................................2-137
1-3-02 SLT Hookflash Signal Selection ..............................................................2-138
1-3-03 First Digit PBR Release Time Selection ..................................................2-139
1-3-04 Dial 1 (DP) Hookflash Selection ..............................................................2-141
1-3-05 Hookflash Start Time Selection ...............................................................2-142
1-3-06 Hookflash End Time Selection ................................................................2-143
1-3-07 Voice Mail Digit Add Assignment ............................................................2-144
1-3-08 Voice Mail DTMF Delay Time Selection ..................................................2-145
1-3-09 Voice Mail Disconnect Time Selection ....................................................2-146
1-3-10 Voice Mail DTMF Duration/Interdigit Time Selection ..............................2-147
1-3-11 SLT/PS II Talk Start Timer ......................................................................2-148
1-3-12 SLT/ISDN TELCO Account Codes Allow/Deny Selection .......................2-150
1-4-00 Tandem Transfer Automatic Disconnect Time Selection ........................2-151
1-4-01 Automated Attendant First Digit PBR Release Time Selection ...............2-152
1-4-02 Automated Attendant Transfer Delayed Ringing Time Selections ..........2-154
1-4-03 Automated Attendant No Answer Disconnect Time Selection ................2-157
1-4-04 Tandem Transfer SMDR Print Extension Assignment ............................2-159
1-4-05 Automatic Tandem Trunk by Night Mode Selection ................................2-160
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1-4-08 Automated Attendant PBR Timeout Response Selection .......................2-161
1-4-09 Automated Attendant PBR Start Time Selection .....................................2-162
1-4-11 Automated Attendant Message Day/Night Mode Selection ....................2-163
1-4-12 Automated Attendant Message to Tenant Assignment ...........................2-164
1-4-13 Automated Attendant Answer Delay Time Assignment ...........................2-165
1-4-14 Automated Attendant Message Access Code
(1-Digit) Assignment ................................................................................2-166
1-4-15 Automated Attendant Message Access Code
(2-Digit) Assignment ................................................................................2-169
1-4-16 Automated Attendant Message Repeat Selection ...................................2-170
1-4-17 Automated Attendant Delay Announcement Hold Tone Selection ..........2-171
1-4-18 Automated Attendant Delay Announcement Assignment .......................2-172
1-4-19 Automated Attendant 1st to 2nd Delay Announcement
Interval Time Selection ............................................................................2-173
1-4-20 Automated Attendant Delay Announcement
Disconnect Time Selection ......................................................................2-174
1-4-21 Automated Attendant Extension Number Assignment ............................2-175
1-4-22 Automated Attendant Direct Extension Ring Assignment .......................2-176
1-5-02 SMDR Print Format ................................................................................2-177
1-5-13 Printer Connected Selection ...................................................................2-178
1-5-14 Printer Line Feed Control Selection ........................................................2-179
1-5-25 SMDR Valid Call Time Assignment .........................................................2-181
1-5-26 SMDR Incoming/Outgoing Print Selection ..............................................2-182
1-6-01 Attendant Add-On Console to Telephone Port Assignment ....................2-183
1-6-03 DSS Call Voice/Tone Signal Selection ....................................................2-184
1-6-05 Attendant Add-On Console Key Selection ..............................................2-185
1-6-07 Message Board Lamp Assignment .........................................................2-188
1-6-08 Attendant Transfer Selection During Live Record ...................................2-189
1-7-00 Doorphone Assignment ...........................................................................2-191
1-7-01 Doorphone Display Time Selection .........................................................2-192
1-7-02 External Speaker Connection Selection ..................................................2-194
1-7-03 External Paging Alert Tone Selection ......................................................2-195
1-7-04 Doorphone Ring Pattern Selection ..........................................................2-196
1-7-05 Doorphone Ringing Frequency Selection ................................................2-198
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1-7-06 External Paging Timeout Selection .........................................................2-200
1-7-07 External Ring Relay Pattern Selection ....................................................2-202
1-7-08 External Speaker Chime Selection .........................................................2-204
1-7-09 External Speaker Chime Start Time Selection ........................................2-205
1-8-01 SLT or Automated Attendant/DISA to CPU PBR Selection ....................2-207
1-8-02 PBR Receive Level Assignment for Automated Attendant/DISA ............2-208
1-8-04 Time Display (12h/24h) Selection ...........................................................2-210
1-8-07 Class of Service (Attendant) Feature Selection 1 ...................................2-211
1-8-08 Class of Service (Station) Feature Selection 2 .......................................2-214
1-8-09 Music on Hold Pattern Selection .............................................................2-220
1-8-10 PBR Interdigit Release Time Selection ...................................................2-221
1-8-11 System Refresh Time Assignment ..........................................................2-223
1-8-12 VRS Message Recording Time Selection ...............................................2-224
1-8-13 VRS Message Function Assignment .......................................................2-225
1-8-15 Tone Assignment ....................................................................................2-227
1-8-16 Voice Prompt to Tone Assignment ..........................................................2-230
1-8-17 PC Programming Password Assignment ................................................2-231
1-8-18 Site Name Assignment ............................................................................2-232
1-8-25 ACD/UCD Group Agent Assignment .......................................................2-233
1-8-26 Voice Mail Quick Transfer Master Hunt Number .....................................2-234
1-8-27 Forced Account Code/Authorization Code Length Assignment ..............2-236
1-8-29 SCD (Simplified Call Distribution) Pilot Number Assignment ..................2-238
1-8-30 SCD Group Agent Assignment ...............................................................2-239
1-8-31 Hold Tone Source Assignment ...............................................................2-240
1-8-32 Hold Internal Tone Volume Selection ......................................................2-241
1-8-33 Master Clock Selection ...........................................................................2-242
1-8-35 COM Port Baud Rate Setting Assignment ..............................................2-244
1-8-36 COM Port Parity/Stop Bit Setting Assignment ........................................2-245
1-8-37 General Purpose Relay Assignment .......................................................2-246
1-8-38 Modem Number For Remote Programming Assignment ........................2-247
1-8-40 ACD Hunt Time .......................................................................................2-248
1-8-43 Enhanced 911 Trunk Assignment ...........................................................2-249
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1-8-44 Enhanced 911 Alternate Route Assignment ...........................................2-251
1-8-45 Enhanced 911 Alternate Route Assignment (Maintenance Busy) ..........2-252
1-8-46 Enhanced 911 Dialing Digit Assignment .................................................2-254
1-8-47 Call Arrival Key Voice Mail Message Notification Assignment ................2-255
1-8-48 Automatic Daylight Saving Time Selection ..............................................2-256
1-8-49 New AA-Info Yes/No Selection ................................................................2-257
1-8-51 Call Park Selection ..................................................................................2-260
1-9-00 DISA ID Code Assignment ......................................................................2-261
1-9-02 DISA Password Effect/Invalid Selection ..................................................2-262
1-10-00 Call by Call Type of Network ID Assignment ...........................................2-263
1-10-01 Call by Call ID Plan Assignment ..............................................................2-265
1-10-02 Call by Call Type of Number Assignment ................................................2-267
1-10-03 Call by Call Numbering Plan ID Assignment ...........................................2-269
1-10-04 Call by Call Network ID Assignment ........................................................2-271
1-10-05 Call by Call Facility Coding Value Assignment (Service) ........................2-273
1-10-06 Call by Call Facility Coding Value Assignment (Feature) ........................2-275
1-10-07 Call by Call Service Parameter Assignment ............................................2-277
1-10-08 Call by Call Max Digit Assignment ..........................................................2-279
1-10-09 Call by Call Simulated Facility Group Assignment ..................................2-281
1-10-20 Call by Call Outgoing SFG Assignment ..................................................2-283
1-10-21 Call by Call Outgoing/Incoming SFG Assignment ...................................2-285
1-10-22 Call by Call Incoming Type Selection ......................................................2-287
1-11-00 T1 Signal Format Selection .....................................................................2-289
1-11-01 Clear Channel Selection .........................................................................2-290
1-11-02 Line Length Selection ..............................................................................2-291
1-11-03 IP K-CCIS Selection ................................................................................2-292
1-11-05 T1 Channel Selection ..............................................................................2-294
1-11-06 Signaling Selection ..................................................................................2-296
1-11-07 DTI Trunk Type Assignment ....................................................................2-297
1-11-08 Digits Delete for T1 ANI Assignment .......................................................2-299
1-12-00 ACD/UCD Group Pilot Number Assignment ...........................................2-301
1-12-01 ACD/UCD Group Overflow Destination Assignment ...............................2-303
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1-12-02 ACD/UCD Overflow Time Selection ........................................................2-305
1-13-00 PRT Channel Assignment .......................................................................2-307
1-13-01 PRT Signal Format Selection ..................................................................2-309
1-13-02 Clear Channel Selection .........................................................................2-311
1-13-03 Call by Call Service Selection .................................................................2-312
1-13-04 PRT B Channel Outgoing Priority Selection ............................................2-313
1-13-05 PRT B Channel-to-Trunk Group Assignment ..........................................2-314
1-14-00 ARS Allow/Deny Selection .............................................. ......... .......... .....2-317
1-14-01 ARS Dialing Assignment .............................. .......... ......... ......... .......... .....2-318
1-14-02 ARS Dial Allow/Deny Selection .............................. ......... ......... .......... .....2-320
1-14-03 ARS Route Table Number Assignment ...................................................2-322
1-14-04 ARS Trunk Group to Route Number Assignment ...................................2-324
1-14-05 ARS Digit Delete Assignment .................................................................2-326
1-14-06 ARS Digit Add Assignment .....................................................................2-328
1-14-07 ARS Max Digit Assignment .....................................................................2-330
1-15-00 K-CCIS Main/Remote Office Selection ...................................................2-333
1-15-01 Common Signal Channel Data Speed Assignment ................................2-335
1-15-02 Common Signal Channel Assignment ....................................................2-337
1-15-03 Originating Point Code Assignment ........................................................2-339
1-15-04 Destination Point Code Assignment ........................................................2-341
1-15-05 Destination Point Code Transfer Assignment .........................................2-343
1-15-06 Originating Office Code Number Assignment .........................................2-346
1-15-07 K-CCIS Message Response Timeout Assignment .................................2-348
1-15-08 Link Reconnect Allow/Deny Selection .....................................................2-350
1-15-09 K-CCIS Maximum Call Forwarding Hop Assignment ..............................2-352
1-15-10 Calling Name Display Allow/Deny Selection ...........................................2-354
1-15-11 Centralized Billing Allow/Deny Selection .................................................2-356
1-15-12 Centralized Billing – Point Code of Center Office Assignment ................2-358
1-15-13 Centralized Day/Night Switching for Remote Office Assignment ............2-360
1-15-14 Centralized Day/Night Switching for Main Office Assignment .................2-362
1-15-15 Centralized BLF Send Point Code Assignment ......................................2-364
1-15-16 Centralized BLF Send Extension Number Assignment ...........................2-366
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1-15-17 Centralized BLF Send Time Assignment ................................................2-368
1-15-18 Centralized BLF Receive Extension Number Assignment ......................2-370
1-15-19 Centralized 911 Allow/Deny Selection ....................................................2-372
1-15-20 Centralized 911/Calling Party (CPN) Originating Number Selection .......2-374
1-15-21 Centralized 911 Look Ahead Routing Allow/ Deny Selection ..................2-376
1-16-00 Auto Negotiation Yes/No Selection .........................................................2-379
1-16-01 Port Speed Selection – 10/100 Base-T ..................................................2-381
1-16-02 Port Duplex Mode Selection ....................................................................2-383
1-16-03 MDI/MDIX Mode Selection ......................................................................2-385
1-16-04 VLAN Mode Selection .............................................................................2-387
1-16-05 Default VLAN ID Tag Insertion Assignment ............................................2-389
1-16-06 Port Based Priority Selection ...................................................................2-391
1-16-07 High Priority RX Tag Threshold ...............................................................2-393
1-16-08 High Priority TX Tag Assignment ............................................................2-395
1-16-09 Low Priority TX Tag Assignment .............................................................2-397
1-16-10 Port Mirroring Selection ...........................................................................2-399
1-16-11 Mirroring Source Port Assignment ..........................................................2-401
1-16-12 Mirroring Target Port Assignment ...........................................................2-403
1-16-13 VLAN Group to VLAN ID Assignment .....................................................2-405
1-16-14 Port VLAN Group Membership ................................................................2-407
1-16-15 VLAN Tag Insertion Selection .................................................................2-409
1-16-16 Flow Control for Full Duplex Selection ....................................................2-411
1-16-17 Back Pressure for Half Duplex ................................................................2-413
2-01 Trunk to Tenant Assignment ...................................................................2-415
2-05 Line Key Selection ..................................................................................2-417
2-06 Line Key Selection for Tenant Mode .......................................................2-418
2-07 System Speed Dial Display Assignment .................................................2-421
2-08 ECR Relay to Tenant Assignment ...........................................................2-423
2-09 DID Limit to Tenant Assignment ..............................................................2-424
3-00 Trunk Name/Number Assignment ...........................................................2-425
3-02 Trunk Status Selection ............................................................................2-426
3-03 Trunk-to-Trunk Group Assignment ..........................................................2-427
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3-04 Trunk-to-Trunk Transfer Yes/No Selection .............................................2-428
3-05 Trunk Incoming Answer Mode Selection .................................................2-430
3-06 Automatic Tandem Trunk Assignment ....................................................2-432
3-07 CO/PBX Ringing Variation Selection ......................................................2-433
3-11 CO External Source Selection ................................................................2-434
3-12 Trunk-to-MOH Trunk Assignment ...........................................................2-435
3-14 Tie Line Type Assignment ........................................................ ...............2-436
3-15 Trunk DTMF Duration/Interdigit Selection ...............................................2-438
3-16 Tie Line Prepause Time Selection ..........................................................2-440
3-17 Tie Line Answer Detect Time Selection ..................................................2-441
3-18 Tie Line Release Detect Time Selection .................................................2-442
3-19 Tie Line/CO/PBX Incoming Signal Detect Time Selection ......................2-444
3-20 Tie Line Loop Off-Guard Time Selection .................................................2-446
3-21 Tie Line Length of Wink Signal Selection ................................................2-448
3-22 Tie Line Length of Delay Signal Selection ..............................................2-450
3-24 Tie Line Incoming Interdigit Timeout Selection .......................................2-452
3-25 Tie Line Wink/Delay Signal Detect Timeout Selection ............................2-454
3-27 Tie Line Dial Tone Selection ...................................................................2-456
3-28 Tie Line Reorder Tone Selection ............................................................2-457
3-29 Trunk Internal Transmit Pad Selection ....................................................2-459
3-30 Trunk Internal Receive Pad Selection .....................................................2-461
3-31 Trunk External Transmit Pad Selection ...................................................2-463
3-32 Trunk External Receive Pad Selection ....................................................2-465
3-33 Disconnect Recognition Time Selection ..................................................2-467
3-38 Automated Attendant Message to Trunk Selection .................................2-468
3-40 Automatic Release Signal Detection Selection .......................................2-469
3-41 Delay Announcement Assignment ..........................................................2-470
3-42 DIT Assignment .......................................................................................2-471
3-43 ANA Assignment ............................................................. ......... .......... .....2-473
3-44 Caller ID Display Assignment for CO/PBX Line ......................................2-475
3-45 Live Record Trunk Selection ...................................................................2-477
3-50 ISDN Line SPID Assignment ...................................................................2-478
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3-52 ISDN Trunk Directory Number Assignment .............................................2-479
3-53 Caller Name Indication Selection ............................................................2-480
3-59 Automated Attendant Function Selection ................................................2-481
3-61 DIT/ANA Delay Answer Time Selection ..................................................2-482
3-62 DIT Tenant Assignment ..........................................................................2-484
3-63 DIT Weekend Mode Selection .................................................................2-485
3-64 DIT Night Mode Delay Answer Selection ................................................2-486
3-65 Hold Tone Automated Attendant Selection .............................................2-487
3-67 CO/PBX Ringing Pattern Selection .........................................................2-489
3-69 911 – Cut Through Trunk Selection ........................................................2-491
3-70 CIC Number Assignment .........................................................................2-493
3-73 CO Message Waiting Yes/No Selection ..................................................2-495
3-77 ISDN-BRI/PRI Directory Number Checking Selection .............................2-496
3-90 Polarity Reverse Selection ......................................................................2-498
3-91 Trunk Type Selection ..............................................................................2-499
3-92 Trunk (Installed, DP/DTMF) Selection .....................................................2-500
4-01 CO/PBX Ring Assignment (DayMode) ...................................................2-501
4-02 CO/PBX Ring Assignment (Night Mode) .................................................2-503
4-03 Doorphone Chime Assignment (Day Mode) ............................................2-505
4-04 Doorphone Chime Assignment (Night Mode) ..........................................2-507
4-07 Code Restriction Class Assignment (Day Mode) ....................................2-509
4-08 Code Restriction Class Assignment (Night Mode) ..................................2-510
4-09 Telephone to Tenant Assignment ...........................................................2-511
4-10 Station Number Assignment ....................................................................2-513
4-11 Ringing Line Preference Selection ..........................................................2-515
4-12 Line Key Selection for Telephone Mode .................................................2-517
4-13 CO/PBX Busy Forward Station Assignment ............................................2-520
4-14 Intercom Master Hunt Number Selection ................................................2-521
4-15 Intercom Master Hunt Number Forward Assignment ..............................2-523
4-17 Station to Class of Service Feature Assignment .....................................2-526
4-18 Station Name Assignment .......................................................................2-528
4-19 Trunk Outgoing Restriction ......................................................................2-530
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4-23 Prime Line/Hot Line Assignment .............................................................2-532
4-24 SLT Hookflash Assignment .....................................................................2-534
4-26 DISA ID Number Station Assignment .....................................................2-536
4-28 Multilingual LCD Indication Selection ......................................................2-537
4-29 HFU Selection .........................................................................................2-538
4-30 Hold/Transfer Recall Display Selection ...................................................2-539
4-31 Receiving Internal/All Call Page Selection ..............................................2-540
4-32 Trunk Digit Restriction .............................................................................2-541
4-35 Voice Mail/SLT Selection ........................................................................2-542
4-36 Voice Prompt Selection ...........................................................................2-544
4-37 Extension Line Key Ring Assignment (Day Mode) .................................2-545
4-38 Extension Line Key Ring Assignment (Night Mode) ...............................2-547
4-39 APR Ring Mode Assignment ...................................................................2-549
4-40 LCR Class Selection ...............................................................................2-551
4-41 SIE/CAR Ringing Line Preference Selection ..........................................2-553
4-42 Call Forward-Busy Immediately/Delay Selection ....................................2-555
4-43 Station to Call Appearance Block Assignment ........................................2-557
4-44 Caller ID Preset Dial Outgoing CO Selection ..........................................2-558
4-46 Live Record Auto Delete Selection .........................................................2-559
4-47 ISDN Directory Number Selection ...........................................................2-560
4-49 Caller ID Display for CAR Key Assignment .............................................2-562
4-50 Multiline Terminal Type Selection ...........................................................2-563
4-51 Off-Hook Ringing Selection .....................................................................2-565
4-52 CO/PBX Answer Key Operation Without Ringing Assignment
(Day Mode) .............................................................................................2-566
4-53 CO/PBX Answer Key Operation Without Ringing Assignment
(Night Mode) ...........................................................................................2-568
4-54 Enhanced 911 CESID to Station Table Assignment ...............................2-570
4-55 CO/PBX Telephone Ringing Pattern Selection .......................................2-572
4-56 SMDR Telephone Print Selection ...........................................................2-574
4-57 CO Line Ringing Pattern Priority Selection .............................................2-575
4-58 Automated Attendant Selection for DID ..................................................2-577
4-59 APR/APA Hookflash Selection ................................................................2-578
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4-62 ISDN-PRI Directory Number Selection ....................................................2-580
4-64 Code Restriction Class (without Authorization Code)
Day Mode Assignment ............................................................................2-582
4-65 Code Restriction Class (without Authorization Code)
Night Mode Assignment ..........................................................................2-584
4-66 MOH or Ring Back Tone Selection .........................................................2-586
4-67 IP Station Number Assignment ...............................................................2-588
4-68 LCD Line Key – Name Assignment .........................................................2-590
4-69 CO Message Waiting Indication Assignment ..........................................2-592
4-70 LCD Line Key – Name Assignment (Station Add-On Console) ...............2-594
4-71 Station to Timer Class of Service ............................................................2-596
4-90 SLT Data Line Security Assignment ........................................................2-598
4-91 Telephone Ringing Variation Selection ...................................................2-600
4-92 Receiving Volume Selection ....................................................................2-602
4-93 Internal Zone Paging Selection ...............................................................2-603
4-94 3-Minute Alarm Selection ........................................................................2-605
4-95 DTMF/DP SLT Type Selection ................................................................2-606
5-00 Digit Add/Del for Tie Line Networking Assignment ..................................2-607
5-01 Tie Line Networking Tandem Connection Assignment ...........................2-609
5-02 8-Digit Matching Table to Trunk Group Assignment ...............................2-611
5-03 OCC Table to Trunk Group Assignment .................................................2-612
5-04 LCR Class to Trunk Group Selection ......................................................2-613
5-05 Common Signaling Channel Route Assignment .....................................2-615
5-06 Trunk Group Outgoing Priority Selection .................................................2-617
6-2 Tenant Mode Copy Assignment ..............................................................2-619
6-3 CO Line Mode Copy Assignment ............................................................2-621
6-4 Telephone Mode Copy Assignment ........................................................2-623
6-5 Trunk Group Mode Copy Assignment .....................................................2-625
7-1 Card Interface Slot Assignment ...............................................................2-627
7-2 Telephone Type Assignment ..................................................................2-635
7-3-00 MIF (ACD) Assignment ...........................................................................2-636
7-3-01 MIF (LCR) Assignment ............................................................................2-637
7-3-02 MIF (SMDR) Assignment ........................................................................2-638
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7-3-03 MIF (UCD) Assignment ...........................................................................2-639
7-3-04 MIF (Caller ID) Assignment .....................................................................2-640
8-1 ROM Version Confirmation .....................................................................2-641
8-2 System Speed Dial Memory Clear ..........................................................2-642
8-3 Station Speed Dial Memory Clear ...........................................................2-643
8-8 Second Initialization ................................................................................2-645
Clock/Calendar Setting ...........................................................................2-646
Chapter 3 Advanced Applications
Section 1 Code Restriction .................................................................................. 3-1
1.1 General ........................................................................................... 3-1
1.2 Default Assignments ....................................................................... 3-1
1.3 Memory Blocks ................................................................................ 3-2
1.4 Memory Block Description .............................................................. 3-3
1.4.1 General ................................................................................................ 3-3
1.4.2 OCC Assignment/Operation ................................................................ 3-3
1.4.3 8-Digit Matching Table Assignment/Operation .................................... 3-4
1.4.4 System Speed Dial Override by Class Selection
(Memory Block 1-1-62) ........................................................................ 3-5
1.4.5 Tie Line Code Restriction Assignment
(Memory Block 1-1-69) ........................................................................ 3-5
1.4.6 Code Restriction Class Assignment when Lockout is Set
(Memory Block 1-1-70) ........................................................................ 3-6
1.4.7 CO Feature Code Service For Code Restriction
(Memory Block 1-1-82) ........................................................................ 3-6
1.4.8 Trunk Digit Restriction Assignment
(Memory Block 4-32) ........................................................................... 3-6
1.4.9 Code Restriction Class Assignment (Day Mode)
(Memory Block 4-07) ........................................................................... 3-6
1.4.10 Code Restriction Class Assignment (Night Mode)
(Memory Block 4-08) ........................................................................... 3-6
1.5 Code Restriction Tables (Default Values) ....................................... 3-6
1.5.1 OCC Tables with Default Values ......................................................... 3-6
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1.5.2 8-Digit Matching Tables with Default Values ....................................... 3-8
1.6 Code Restriction Algorithm ............................................................ 3-12
Section 2 Automatic Route Selection ............................................................... 3-15
2.1 General .......................................................................................... 3-15
2.2 Memory Blocks .............................................................................. 3-15
2.3 Memory Block Description ............................................................. 3-16
2.3.1 Access Code (1-Digit) Assignment
(Memory Block 1-1-46) ...................................................................... 3-16
2.3.2 Class of Service (Station) Feature Selection 2
(Memory Block 1-8-08) ...................................................................... 3-16
2.3.3 ARS Allow/Deny Selection (Memory Block 1-14-00) ......................... 3-16
2.3.4 ARS Dialing Assignment (Memory Block 1-14-01) ............................ 3-16
2.3.5 ARS Dial Allow/Deny Selection (Memory Block 1-14-02) .................. 3-16
2.3.6 ARS Route Table Number Assignment
(Memory Block 1-14-03) .................................................................... 3-16
2.3.7 ARS Trunk Group to Route Number Assignment
(Memory Block 1-14-04) .................................................................... 3-16
2.3.8 ARS Digit Delete Assignment (Memory Block 1-14-05) .................... 3-17
2.3.9 ARS Digit Add Assignment (Memory Block 1-14-06) ........................ 3-17
2.3.10 ARS Max Digit Assignment (Memory Block 1-14-07) ....................... 3-17
2.3.11 Trunk-to-Trunk Group Assignment (Memory Block 3-03) .................. 3-17
2.3.12 Trunk Type Selection (Memory Block 3-91) ..................................... 3-17
2.3.13 LCR Class Selection (Memory Block 4-40) ....................................... 3-17
2.4 ARS Operation Example ................................................................ 3-18
2.5 Service Conditions ......................................................................... 3-20
2.6 ARS Flowcharts ............................................................................. 3-27
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Section 3 ISDN-PRI Call by Call ........................................................................ 3-31
3.1 General ......................................................................................... 3-31
3.2 Memory Blocks .............................................................................. 3-31
3.3 Memory Block Description ............................................................ 3-33
3.3.1 DID Digit Length Selection (Memory Block 1-1-20) ........................... 3-33
3.3.2 DID Digit Conversion Assignment (Memory Block 1-1-21) ................ 3-33
3.3.3 DID Digit Conversion Table (Memory Block 1-1-22) .......................... 3-33
3.3.4 DID Forward Station Number for Busy Station or
Undefined Digit (Memory Block 1-1-23) ............................................. 3-33
3.3.5 Access Code (1-, 2-, or 3-Digit) Assignment
(Memory Block 1-1-46~48) ................................................................ 3-33
3.3.6 Route Advance Block Assignment (Memory Block 1-1-30) ............... 3-34
3.3.7 ISDN DTMF Duration/Interdigit Selection
(Memory Block 1-1-80) ...................................................................... 3-34
3.3.8 ISDN / K-CCIS Interval Time Selection
(Memory Block 1-1-81) ...................................................................... 3-34
3.3.9 SLT or Automated Attendant/DISA to CPU PBR Selection
(Memory Block 1-8-01) ...................................................................... 3-34
3.3.10 PBR Receive Level Assignment for Automated Attendant/DISA
(Memory Block 1-8-02) ...................................................................... 3-34
3.3.11 Master Clock Selection (Memory Block 1-8-33) ................................ 3-34
3.3.12 Trunk to Tenant Assignment (Memory Block 2-01) ........................... 3-34
3.3.13 Line Key Selection (Memory Block 2-05) ........................................... 3-34
3.3.14 Line Key Selection for Tenant Mode (Memory Block 2-06) ............... 3-35
3.3.15 Trunk-to-Trunk Group Assignment (Memory Block 3-03) .................. 3-35
3.3.16 Trunk Incoming Answer Mode Selection
(Memory Block 3-05) ......................................................................... 3-35
3.3.17 Automatic Release Signal Detection Selection
(Memory Block 3-40) ......................................................................... 3-35
3.3.18 DIT Assignment (Memory Block 3-42) ............................................... 3-35
3.3.19 ANA Assignment (Memory Block 3-43) ............................................. 3-35
3.3.20 ISDN Trunk Directory Number Assignment
(Memory Block 3-52) ......................................................................... 3-35
3.3.21 Line Key Selection (Memory Block 3-53) ........................................... 3-36
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3.3.22 Trunk Type Selection (Memory Block 3-91) ...................................... 3-36
3.3.23 Trunk (Installed, DP/DTMF) Selection (Memory Block 3-92) ............. 3-36
3.3.24 CO/PBX Ring Assignment (Day Mode)
(Memory Block 4-01) ......................................................................... 3-36
3.3.25 CO/PBX Ring Assignment (Night Mode)
(Memory Block 4-02) ......................................................................... 3-36
3.3.26 Telephone to Tenant Assignment
(Memory Block 4-09) ......................................................................... 3-36
3.3.27 Line Key Selection for Telephone Mode
(Memory Block 4-12) ......................................................................... 3-36
3.3.28 Station to Call Appearance Block Assignment
(Memory Block 4-43) ......................................................................... 3-37
3.3.29 Multiline Terminal Type Selection (Memory Block 4-50) ................... 3-37
3.3.30 PRT Channel Assignment (Memory Block 1-13-00) .......................... 3-37
3.3.31 Call by Call Service Selection (Memory Block 1-13-03) .................... 3-37
3.3.32 Call by Call Type of Number Assignment
(Memory Block 1-10-02) .................................................................... 3-37
3.3.33 Call by Call Numbering Plan ID Assignment
(Memory Block 1-10-03) .................................................................... 3-37
3.3.34 Call by call Type of Network ID Assignment
(Memory Block 1-10-00) .................................................................... 3-37
3.3.35 Call by Call ID Plan Assignment (Memory Block 1-10-01) ................ 3-38
3.3.36 Call by Call Network ID Assignment (Memory Block 1-10-04) .......... 3-38
3.3.37 Call by Call Facility Coding Va lue Assignment (Service)
(Memory Block 1-10-05) .................................................................... 3-38
3.3.38 Call by Call Facility Coding Value Assignment (Feature)
(Memory Block 1-10-06) .................................................................... 3-38
3.3.39 Call by Call Service Parameter Assignment
(Memory Block1-10-07) ..................................................................... 3-38
3.3.40 Call by Call Max Digit Assignment
(Memory Block 1-10-08) .................................................................... 3-38
3.3.41 Call by Call Simulated Facility Group Assignment
(Memory Block 1-10-09) .................................................................... 3-39
3.3.42 Call by Call Outgoing SFG Assignment
(Memory Block 1-10-20) .................................................................... 3-39
3.3.43 Call by Call Outgoing/Incoming SFG Assignment
(Memory Block 1-10-21) .................................................................... 3-39
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3.3.44 Call by Call Incoming Type Sele ction
(Memory Block 1-10-22) .................................................................... 3-39
3.4 Call by Call (CBC) Programming
(LCR PC Software V2.0 or Higher) ............................................... 3-40
3.4.1 The International/Operator Table ....................................................... 3-40
3.4.2 The OCC Table .................................................................................. 3-40
3.4.3 Operator Call Time Out Table Example ............................................. 3-41
3.5 Least Cost Routing (LCR) Programming ...................................... 3-42
3.6 Operating Procedures Example .................................................... 3-42
3.7 Dialing Examples .......................................................................... 3-44
3.7.1 Dial 9 (Trunk access code) 1-212-752-5000 ..................................... 3-44
3.7.2 Dial 9 (Trunk access code) 214-222-5000 ......................................... 3-45
3.7.3 Dial 9-1-333-444-5000 ....................................................................... 3-46
3.7.4 Dial 9-1-800-777-5000 ....................................................................... 3-46
3.7.5 Dial 9-1-913-381-6000 ....................................................................... 3-47
3.7.6 Dial 9-011-81 (Country Code)1-471-82-1111 .................................... 3-47
3.7.7 Outgoing Tie Line Service – Detour to Analog Trunk when
Simulated Facility Group (SFG) Busy................................................. 3-47
3.7.8 Outgoing FX service – Dial 9-1 +500-222-3333 ................................ 3-47
3.7.9 Local Operator Call – Dial 9 +0 ......................................................... 3-48
3.8 Service Conditions ........................................................................ 3-48
3.9 Call by Call (CBC) Termination Flowchart .................................... 3-51
Section 4 HUB(8) VLAN and QoS Configuration ............................................. 3-52
4.1 General ......................................................................................... 3-52
4.2 Memory Block Descriptions ........................................................... 3-52
4.3 Quality of Service Configuration with VLANs ................................ 3-55
4.4 Port Based Priority Example ......................................................... 3-56
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Appendix A Function Time Chart
Section 1 Time Chart ........................................................................................... A-1
Appendix B Character Codes
Section 1 Character Assignment ....................................................................... B-1
1.1 Character Code Tables ................................................................... B-1
1.2 Dial Pad Character Assignment ...................................................... B-4
1.2.1 Trunk Name or Number Assignment Example ................................... B-4
1.2.2 Enter Speed Dial Name ............................... ....................................... B-5
Appendix C Display Abbreviations
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LIST OF FIGURES
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Figure 1-1 Programming Flowchart .....................................................................................1-2
Figure 1-2 Electra Elite IPK Multiline Terminal ....................................................................1-6
Figure 1-3 Page Display for 8-Key, and 16-Key Multiline Terminals .................................1-10
Figure 1-4 Page Switching for Data Values ......................................................................1-11
Figure 3-1 Automatic Route Selection (ARS) System Data Flow .....................................3-20
Figure 3-2 Quality of Service Configuration ......................................................................3-55
Figure 3-3 Physical Layout and Default VLAN IDs ...........................................................3-58
Figure 3-4 VLAN Settings .................................................................................................3-59
Figure 3-5 Port Priority Settings ........................................................................................3-60
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