NEC Electra Pro Level II User Guide

ultiline Telephone

User Guide

NEC

LEVEL II

ELECTRA PROFESSIONAL

TELEPHONES

8 Line Non Display 16 Line Display

16 Line Non Display with 20

DSS/BLF

1. Speaker

2. Line Keys/Feature Access Keys

3. Dialpad/Dedicated Function Keys

4. Microphone

5. Volume Control

One Touch Keys

24 Line Display with 12

DSS/BLF

6. Large LED

7. Alphanumeric Display

8. One Touch Keys

9. Hookswitch

One Touch Keys

8 Line Non Display

16 Line Non Display

16 Line Display

16 Line Non Display with 16

DSS/BLF

1. Speaker

2. Line Keys/Feature

3. Dialpad/Dedicated

4. Microphone

One Touch

Access Keys

Function Keys

Keys

16 Line Display with 16

DSS/BLF

Volume Control

Large LED

Alphanumeric Display

8. One Touch Keys

Hookswitch

10. Built-in Headset Jack

One Touch Keys

Table of Contents

Placing Calls Microphone Control Speakerphone Calls Holding Calls

Pages6&7

Transferring Calls Conference Call Park - System Station Busy/No Answer Options

Pagesa&

CO/PBX Dialing Options

PageslO&ll

Call Pickup

Paging Background Music

Call Forwarding

Pages12&13

Customized Message

Station Outgoing Lockout Account Code Entry Account Code Forced/Verified

DISA

l e*e*eeee*eeeeeeeee**eeeeee*eeee

l eeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

l eeeeeeeee.eeeeeeeeeeeeeeeeeeeeee

l eeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Password

Pages14&15

l eeeeeeeeeeeeeeeeeeeeeeeeeeeeee

ACD/UCD

Volume Control

Programming

Character Entry Codes and Quick Reference Guide

GENERAL INFORMATION

The following should be considered when reviewing this User Guide:

Instructions are provided for Electra Professional and Electra Elite

telephones. When using an Electra Professional telephone, note that

ANS=Answer, TRF=Transfer, SPKR=Speaker, CNF=Conf,

FNC=Feature,

All operational instructions assume Prime Line Pickup is assigned to

intercom dial tone, Ringing Line Preference is assigned to all telephones, a Call Appearance and Call Arrival key has been assigned to all multiline

telephones and only a single tenant has been assigned in the system.

All access codes listed are standard; some may vary based on system

assignment.

Access to many features is based on system assignments. Not all features

may be available from your telephone.

Telephones equipped with displays will provide useful call processing

information such as digits dialed, recall indications, feature confirmation, etc.

LNR/SPD=Redial.

LED INDICATIONS

FUNCTION

CO LINE KEYS:

Incoming Call Held Call -Your Telephone Held Call - Other Telephone Call in Progress

Your Telephone

Other Telephone

Hold Recall

LARGE LED:

Incoming Incoming Intercom, TIE Line or DID

Call Message from Attendant Voice Mail Message

Feature (FNC) KEY:

DND Set Call Forward Set Callback Request

ICM LED:

Incoming Call Call in Progress Held Call

CO/PBX,

’

DIT or ANA Call

LAMP STATUS

Rapid Flashing Red Slow Flashing Green Slow Flashing Red

Steady Green Steady Red Intermittent Flashing Green

Rapid Flashing Green Rapid Flashing Red

Slow Flashing Green Slow Flashing Red

Intermittent Flashing Red Intermittent Flashing Red Slow Flashing Red

Flashing Red Steady Red Flashing Red Conf LED

ANSWERING CALLS

l eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

RINGING CALLS

Lift handset

Converse

NOTE

: When assigned the Delayed Ringing feature, incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.

RINGING

Lift handset

Converse

NOTE 1 : A Call Arrival Access Key.

NOTE 2 : A Call Appearance key must be available to answer an incoming outside call

CALLS TO A

key must be assigned to appear and ring at a

CALL ARRIVAL KEY

Line Key/Feature

VOICEANNOUNCE CALLS

Ensure

Adjust

Respond handsfree

NOTE: The handset may be used at any time during the conversation.

MIC

LED is lit

Speaker

volume (V or A) as needed

CAMP-ON (CALL WAITING)

Receive camp-on tone while on another call:

Replace handset to disconnect present call

OR Press

Hold

and press the

Hookswitch

to converse with second party

CALL ALERT NOTIFICATION

With a call in progress:

Receive Call Alert Notification

Press

Hold,

converse with

NOTE 1 : The second call may be placed on Hold if the CO Line appearance is assigned or if a Call Appearance

NOTE 2 : Press flashing Line Key, Call Appearance key or Conf key to return to the first call.

key is available.

second

party

PLACING CALLS

INTERNAL CALLS

Lift handset

Dial station number or “0” for the attendant

Press

Feature Access Key

Station Selection

Voice announce after tone burst or wait for ringing call to be answered

NOTE 1: When calling a ringing to voice or voice to ringing.

NOTE 2: To directly

multiline

access

a personal voice mailbox, dial 7 after dialing the station number.

OUTSIDE CALLS

Lift handset

Dial trunk access code i e 9

Press idle

Dial telephone number

Converse

Outside Line Key

One Touch Key

telephone, dialing 1 after the station number will change

programmed for Direct

LAST

Lift handset

Press Redial

Dial Last Number Redial code

Converse

CO/PBX

(LNR/SPD)

NUMBER REDIAL

STATION/SYSTEM SPEED DIAL

Lift handset

Press Redial

D Station Speed Dial D System Speed Dial

Press

Speed Dial

Converse

(LNR/SPD)

and dial Speed Dial Memory location:

Feature Access Key

80-99 00-79

One Touch Key

programmed for Station

TRUNK QUEUING

After dialing trunk access code or pressing a busy Line Key and receiving trunk

busy indication:

Dial Trunk Queue set code 78

Replace handset

NOTE: When a line is available, your telephone

will

ring;

lift

handset and place call.

+ 16 hidden pages