All rights reserved. No part of this publication may be reproduced,
transmitted, stored in a retrieval system, or translated into any
language in any form by any means, mechanical, optical, electronic,
recording, or otherwise, without the written permission of the
Manufacturer.
The Manufacturer reserves the right to revise this manual and to
make changes to any or all parts at any time, without obligation to
notify any person or entity of such revisions and changes.
All other brand or product names mentioned in this manual are
trademarks or registered trademarks of their respective owners.
This digital equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and if it is not
installed and used according to the instruction manual, it may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment causes harmful interference to radio
or television reception, which can be determined by turning the
equipment off or on, try to correct the interference by one or more
of the following measures:
• Reorient the receiving antenna
• Increase the distance between the equipment and the
receiver
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired
operation.
NOTES:
1. The changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority
to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used
in order to comply with the emission limits.
Page 3
Contents
Chapter 1: Getting Started
Supported Computer Systems .................................................. 7
Thank you for your purchase of the MDC-800. This guide covers
all of the features and functions of the camera.
In this user guide you will find the following topics:
Chapter 1: Getting Started
This chapter explains how to make your camera operational.
Chapter 2: Camera Operation
This chapter gives you step-by-step instructions on how to operate
the various functions of the camera.
Chapter 3: Getting Connected
This chapter gives you detailed instructions on how to connect and
use the camera with the TV, VCR, and computer.
Chapter 4: Software Applications
This chapter describes in detail how to use the camera’s software
(The Photo Album).
Chapter 5: ViewFun
This chapter explains the features and functions of the included
multi-function software.
Appendices
Provides troubleshooting information and specifications for the
camera along with a manual index and technical support information.
5
Page 6
Chapter
Supported Computer Systems ........................................7
Installing/removing the Compact Flash Card........10
Formatting the Compact Flash Card .......................10
1
Getting Started
Page 7
7
Supported Computer Systems
This camera complies with the TWAIN standards, the industry
standard for imaging hardware and software. TWAIN eliminates
compatibility problems with software and input devices from
different vendors. The following are the minimum system
requirements for optimum performance with color images:
• Pentium PC or notebook computer
• Windows 95/98/NT 4.0
• 16 MB RAM (32 MB recommended)
• 120 MB available hard disk space for software installation
• VGA or Super VGA color monitor
• CD-ROM Drive
Package Contents
• MDC-800 camera including 4 AA batteries
• USB and RS232 connection cables
• NTSC and PAL video output cable
• 7.5V DC, 1.3A Power Adapter
• Camera strap and carrying bag
• Installation CD
• User's Manuals
Your Video Digital Camera
The camera is equipped with a number of different features and
functions. To better understand and familiarize yourself with these
features and functions, please refer to the following pages before
using the camera.
1
2
3
1. Power Button: Turns the camera on/off.
2. Shutter Button: Captures the image into the
camera.
3. Cable Panel: Contains the AC Power Adapter,
USB, Video, and RS232 connection terminals, as well
as the memory card slot.
Page 8
CONTENTS
8
1. Viewfinder: Allows you to position the subject in the image that
will be captured.
2. Lens: Allows the camera to focus on the subject and to capture
the image once the shutter button has been pressed.
3. LED Indicator: Alerts you when the self-timer is about to take
the picture.
4. Flash: Flashes light on the subject.
5. LCD Panel: The Liquid Crystal Display Panel allows you to view
real-time display, the menu functions, and image playback.
6. LCD On/Off: Turns the LCD on or off.
7. Menu Button: Displays the camera’s function menu in the LCD.
8. Select (Up): Scrolls up/backward through the function menu or
captured images.
9. Select (Down): Scrolls down/forward through the function menu
or captured images.
10. Enter Button: Selects the options from the function menu.
11. Viewfinder: Allows for viewing of the subject.
12. Strap Holder: Allows the camera strap to connect to the camera
for easy and safe carrying.
13. Battery Compartment: For loading/unloading of the batteries.
14. Tripod Mount: Allows a tripod to be secured to the bottom of
the camera.
15. CF Memory Card Eject Button: Allows you to eject the
installed CF Memory card from the camera.
16. Mode Button: Switches the camera between Camera mode (up),
and Playback Mode (down).
17. Segment LCD Display Panel: Displays the status of the
camera’s settings.
18.USB Terminal: Allows the camera
19.RS232 Terminal: Allows the
20.Video Terminal: Allows the
21.AC Power Adapter Terminal:
22.Memory Card Compartment:
4
2
6
7
17
8
9
10
16
15
to be connected to a computer via a
USB interface.
camera to be connected to a
computer via a serial interface.
camera to be connected to a
television or VCR.
Allows the camera to be connected
to an AC power supply.
For inserting/removing the optional
memory card.
11
5
14
18
19
20
21
22
1
3
12
13
Page 9
9
Power Supply
Installing the Batteries
The camera comes with 4 AA alkaline batteries. Please refer to the
inside of the battery compartment lid or the following illustration to
properly install the batteries.
Using an AC Adapter
To save battery power, you may also use a standard (7.5v/1.3
amp) AC power adapter.
To connect an AC power adapter:
• Plug the adapter into an appropriate AC outlet.
• Open the Camera’s panel and insert the power adapter into the
slot as shown.
Low-Battery Indicator
When the battery power becomes low, the battery icon will display in the Segment LCD Display Panel. To continue to use the
camera, either replace the batteries or connect the AC power adapter.
The images will remain in the camera’s memory for an indefinite
period of time.
Note: Extended use of the LCD causes rapid battery usage. Therefore, we recommend using rechargeable batteries or the AC power
adapter whenever possible.
Segment LCD Display Panel (Camera Mode)
This camera is equipped with an icon display panel that keeps
you aware of all of the camera functions as they are being used.
23
1
4
5
8
7
6
1. Low Battery Warning/Auto Off function
2. Self-timer Activated
3. Exposure Mode (CENTER or MATRIX (shown))
4. Flash Setting (AUTO)
5. Flash Setting with Red-eye
6. Quality Setting (S, H, E, or V (video recording))
7. Exposure Value (-2~+2: bar graph represents value)
8. Picture Number: = # of pictures/videos left to take/record before
memory is full.
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10
Compact Flash Card
The camera is equipped with a built-in Compact Flash Memory
Card port that allows you to use any optional DOS compatible, compact flash card (CF card) to store images. This camera is compatible
with all CF card sizes (no MB limit).
Note: Installing a CF card replaces the camera’s internal memory and
all camera/playback functions access the CF card. To return using the
camera’s internal memory, remove the CF card.
Note: Installing a new CF card requires a small amount of the CF
card’s memory capacity to create a directory for storing images.
Installing/removing the Compact Flash Card
• Open the CF card panel.
• Slide the CF card firmly into the slot OR unseat the card from the
slot and remove it.
• Close the CF card panel.
To remove:
• Push the CF Memory card Eject button, located on the under
side of the camera, towards the middle of the camera, then remove
the card as it pops out.
Note: The camera will signal you with a short beep every time you
insert or remove the CF card, as well as every time you turn the
camera’s power on.
CONTENTS
Formatting the Compact Flash Card
All Mustek Brand CF cards are pre-formatted for use in this
camera and do not require additional formatting before using.
Once you insert an unformatted CF card into the CF card slot you
will be prompted with a message if it is not formatted.
Please format the CF card through DOS.
Note: Formatting a CF Card will erase any information cur-
rently on the card.
è
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Page 11
Chapter
The LCD Menu- Camera Mode..............................................12
This chapter explains how to use the camera and its operational
features and settings
The camera has two modes, Camera and Playback. Both modes
offer various functions specific to that particular mode.
The LCD Menu- Camera Mode
• Power on the camera.
• Make sure the Camera is in Camera Mode (Mode button UP).
• Press the LCD button then the Menu button or just press the
Menu button. The camera mode functions are displayed on the
LCD.
Selecting a Camera Function:
1. Use the Up/Down buttons to scroll through the list of options.
2. Press Enter to select/toggle an option.
3. A red up or down arrow indicates there are additional menu selections available and a yellow pointer arrow lets you know which
menu selection you are currently on.
4. Press the menu button to exit the menu screen.
5. The selected function’s icon is displayed on the Digital Icon Display Panel.
4
5
3
CONTENTS
Functions
The following menu lists the functions available in Camera mode.
----------------------------------------------------------------------------BUZZER:OFF/ON
VIDEO OUT: wwAUTO/ON/OFF
VIDEO SYS:NTSC/PAL
LANGUAGE:ENG/GER/FRE/SPA/ITA/DUT/POR/SWE/DEN
• The Default (Factory) settings are underlined.
• Functions shown with the symbol {w} beside them return to
their Default settings every time the camera is powered off.
1
2
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(1) FLASH:
The camera is equipped with five flash modes:
ON: the flash will fire with every image capture.
ON-R: the same as ON, preceded by a flash which reduces red-
eye.
AUTO: whenever there is insufficient light, the camera
automatically detects and fires the flash.
AUTO-R: the same as AUTO, preceded by a flash which
reduces red-eye.
OFF: no flash is fired.
Note: The flash will need to be charged prior to, and right after being
used. The flash icon will blink in the Segment LCD Display Panel and
stops once the flash is ready for use.
(2) QUALITY:
Quality determines the file size and the effect of the captured
image that is displayed or printed and is based on the amount of
compression. High quality images appear sharp since the camera is
not compressing the information as much, but also require more
space for storage.
There are three quality modes, and one Video mode:
• Economic- 48 KB of memory space per image.
E
• Standard- 128 KB of memory space per image.
S
• High-320 KB of memory space per image.
H
• Video-320 KB when Video Recording has been
V
selected.
(3) Self-timer:
This feature allows you to delay the capturing of an image for ten
seconds giving you time to get into some of your own pictures.
To activate this function:
1. Select Self-timer from the LCD menu.
2. Position the camera on a flat stationary surface or mount it on a
tripod.
3. Center the image to be captured using the viewfinder or LCD.
4. Press the Shutter button and get in the picture.
How will I know when the image will be captured?
The LED indicator at the front of the camera blinks, increasing in
speed to alert you when the image will be captured.
(4) Exposure Mode:
Exposure Mode allows you to select the type of exposure used to
capture the image:
CENTER: Focuses the quality of exposure on the center of the
image (great for photos of people).
MATRIX: Evenly focuses the exposure to all areas of the image
(great for landscape shots).
(5) White Balance:
White Balance adjusts the camera's color sensitivity to match the
prevailing color of white outdoor light, yellow indoor light, or (sometimes) greenish fluorescent light. The camera is equipped with four
white balance modes. Select the white balance mode that most closely
matches the light in which you're using the camera.
Auto: automatically adjusts according to surrounding light (default)
Outdoor: for natural light
Indoor +: for fluorescent lighting
Indoor -: for incandescent lighting (bulb light)
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Note: If the image color is not accurate when using the Auto mode,
try moving the camera to acclimate the Auto white balance sensor.
CONTENTS
Note: Resetting the Power during image capture will stop CONT
SHOT and return the camera to regular mode.
(6) Filters:
This feature allows you to add color imaging filters that are
applied to your images after capturing them. There are six (6)
filter modes to choose from and they appear in the following
order:
1. NORMAL: Applies no filter.
2. INVERSE: Reverses black to white and visa versa.
3. MINT: Applies light green filter.
4. ROSE: Applies pink/red filter.
5. DAISY: Applies yellow filter.
6. LILAC: Applies light purple filter.
(7) Video Record:
This feature allows you to record a video (uses 320 KB of
memory for each recording).
To activate this function:
1. Select VIDEO REC on the LCD menu, and press Enter to select
ON.
2. Press the Shutter button to start/stop recording.
3. Recording stops once 320 KB of memory has been used.
(8) Continuous Shooting:
This feature allows you to continuously capture images (up to a
maximum of 16 depending on the memory available in the camera/
memory card).
To activate this function:
1. Select CONT SHOT from the LCD menu.
2. Select the number of pictures you want to capture.
3. Press the Shutter button and images are captured into the camera.
(9) Auto-Off:
• Selecting No: Turns OFF LCD Display if you do not perform a
camera operation for 45 seconds, but camera power stays ON.
• Selecting Yes: Turns OFF LCD Display if you do not perform a
camera operation for 45 seconds, turns OFF camera power if you do
not perform a camera operation for 90 seconds. To restore power to
the camera once it has been turned off, simply press the Power On/
Off button.
(10) Exposure Value:
Exposure controls the amount of light (brightness) that appears in a
captured image. The LCD menu has five exposure settings, ranging from
-2 to +2 (darker to lighter), allowing you to control the amount of light in
your images.
If your images are too:
• bright, decrease (-) the exposure value to darken them.
• dark, increase (+) the exposure value to lighten them.
(11) Display Brightness Control:
Allows you to adjust the brightness of the LCD display panel to
accommodate for interior or exterior lighting fluctuations.
There are 5 display settings ranging from -2 (least bright) to +2 (most
bright).
• From the Camera menu, select DISP BRIGHT.
• Press Enter until the desired brightness level is selected.
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(12) Information Display:
This feature uses icons (e.g. flash, counter, etc.) to display camera
information and settings on the camera LCD.
The information displayed is from one of two sources.
In Camera mode the number that appears reflects how many
images it is possible to capture before the memory is full, as well as
the current Quality setting. This number will vary depending on the
quality mode you are using to capture images. For example, high
quality images require more memory, thus less images can be captured and stored.
In Playback mode the number that appears reflects the current
picture number and is displayed with the Quality setting used to
capture that image.
To Disable or Enable the information display:
• From the camera mode menu, select Information Display.
• Press Enter to turn the display off or on.
(13) Buzzer: (On/Off)
Emits an audible sound every time a function button is pressed.
(14) Video Out: (Auto/On/Off)
This feature allows you to decide whether to keep the Video dis-
play active when the camera is connected to a video source (e.g. TV).
AUTO: Automatically detects if camera is hooked up to video
equipment (e.g. TV); sends and displays the video if connected, or
doesn’t send or display if not connected.
ON: Always sends video display to video equipment (even if it
isn’t connected). Battery Depleting.
OFF: Camera does not send video to video equipment (even if it
is connected). Battery Saving
(15) Video System: (NTSC/PAL)
When the camera is connected to the TV, this function allows you
to select the type of system used by the TV.
NTSC: Television system most commonly used in North America.
PAL: Television system most commonly used in Europe.
Note: If the image on a color television appears in black and white,
try changing the TV setting on the Camera Mode LCD menu.
(16) Language:
This menu option allows you to select the language the LCD menu
will appear in.
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CONTENTS
Capturing Images
There are several factors that should be considered when capturing quality images. Proper positioning, distance, lighting, even holding the camera in just the right way can make all of the difference
when capturing quality images.
To capture an image:
1. Power on the camera.
2. Make sure the Mode button is in Camera Mode (Up).
3. From the LCD Menu, select the White Balance, Quality, etc. as
described earlier in this section.
4. Position the subject in the viewfinder or the LCD (if activated).
5. Gently press the Shutter button, holding the camera steady to
obtain a crisp image.
Note: If the memory full indicator is lit when set on high or standard
quality it may be possible to capture one or two more economic
quality images; because economic quality images take up less memory
than high or standard quality images.
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The LCD Menu- Playback Mode
This mode offers functions specific to captured images and allows
you to view your captured images on the LCD or TV. When you
switch to this mode, the LCD automatically turns on in single picture mode and the last image captured appears.
Selecting a Playback Function:
1. Make sure the camera is in Playback Mode (Mode button Down).
2. LCD display automatically turns ON then press the Menu but-
ton.
3. Use the Up/Down buttons to scroll through the list of options.
4. Press Enter to select or toggle an option.
5. Press the Menu button to exit the menu screen.
6. The selected function’s icon is displayed on the LCD panel.
Functions
4 PIC MODE:Enter toggles ON/OFF
DELETE MENU:HOME/UP/DOWN/DELETE
DELETE ALL:NO/YES, then confirm
PROTECT:YES/NO
VIDEO MENU:HOME/DELETE/NEXT/PLAY & STOP
SLIDE SHOW:OFF/ON
DIGITAL ZOOM:OFF/ON
The following menu lists the functions available in Playback mode.
(1) Four Picture Mode
This function allows you to view four images at once in order to
speed up the search process.
Note: You cannot access the playback menu while in four picture
mode.
Selecting an image from Four Picture Mode
• Using the Up/Down buttons, highlight the image you wish to
select.
• Press the Enter button. The image will automatically appear in
single picture mode. (You can now press Menu to display the
Playback menu).
(2) Delete Menu:
This function allows you to selectively delete any image in the
camera’s memory.
To delete an image:
1. From the Playback menu, select Delete Menu.
2. The Delete Menu screen will appear showing a thumbnail of
the image you selected and giving you four options.
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Note: When you delete an image, if there are any other images that
are in the camera’s memory after that image, they will move up in
place.
1324
before
1
after
To delete a protected image:
1. Select the protected image that you wish to Delete.
2. From the Playback menu, select Protect and press Enter to
unlock the image.
3. Continue to delete the image as described earlier.
24
3
blank
(3) Delete All
This feature enables you to simultaneously delete all of the im-
ages, excluding the protected images, from the camera’s memory.
1. From the Playback menu, select Delete All.
2. In order to avoid accidental deletion, a pop-up box will display asking you if you want to delete all of the images.
(4) Protecting or Unprotecting Images: (YES/NO)
This feature protects images from accidental deletion or unprotects
images for deletion.
To Protect or Unprotect an image:
1. Select the image that you wish to Protect or Unprotect.
2. From the Playback Menu, select Protect and press Enter to
lock or unlock the image.
CONTENTS
(5) Video Play Menu
This feature allows you to playback previously recorded videos from
the camera.
1. From the Playback menu, select Video Menu.
2. From the Video Play Menu, use the Next icon (select Down) to
scroll through the list of saved videos.
3. Press Enter to start/stop video playback (pressing Stop returns
the video to the beginning), or delete (Select Up) to remove the
video.
(6) Slide Show
This feature enables you to display the captured images in succession (from the first image up to the last image, and returning to the
first picture when it is finished)-similar to a typical slide show presentation.
• Press Enter to start the show.
• Press Menu to stop the show.
Page 19
(7) Digital Zoom: (On/Off)
This feature enables you to enlarge an image for viewing up to 4X
its original size.
• Menu button: Returns you to the playback main menu.
• Select Up button: Allows you to move horizontally across the
picture.
• Select Down button: Allows you to move vertically through the
picture.
• Enter button: Allows you to change the direction of movement;
horizontally (from left to right, or visa versa), OR vertically
(from up to down, or visa versa).
19
Viewing Images
On the Camera LCD
1. Power on the camera, and make sure you are in Playback Mode
(Mode button Down).
2. Press the Up/Down buttons to scroll through and preview the
images.
3. Press Menu to view the Playback LCD menu and use four pic-
ture mode, delete, protect, and more.
On the TV
The camera has the ability to display previously captured images
on a standard NTSC or PAL television system.
In order to view images on the TV it is essential to connect the
camera to the TV. Please refer to the next section, Getting Con-nected: Connecting to the TV, for further instructions.
On the PC
The camera can also display images on the PC through TWAIN
compliant image editing software, such as iPhoto Plus 4. To use the
camera with the PC, please refer to the Software Applications
chapter.
Page 20
Chapter
Connecting to the TV ....................................................21
Viewing Real-time Video .......................................... 21
Connecting to the VCR .................................................22
Recording Real-time Video ...................................... 22
Connecting to the PC ....................................................22
3
Getting Connected
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21
Connecting to the TV
1. Plug one end of the included video cable into
the VIDEO IN terminal of your television.
2. Open the cable panel and plug the other end of
the cable into the camera’s VIDEO terminal.
Viewing Images
In order to view images on the TV after connecting, please refer to
the following:
1. Turn on the TV and change the TV to the VIDEO mode (the same
settings you would select when using your VCR).
2. Turn on the camera and make sure it is in Playback Mode (mode
button Down).
The last image captured will appear on the television screen.
3. Press the Up/Down buttons to scroll through the images until
you reach the desired image.
Press the Menu button to see the Playback options.
Viewing images with the Up Button
The viewing order of the images will count down through the list
to the first image then return to the last image and countdown through
the list again.
4
31
2
Viewing images with the Down Button
The viewing order of the images will count up through the list to
the last image then return to the first image and count up through the
list again.
1234
è
è
Viewing Real-time Video
In order to view real-time video on the TV after connecting, please
refer to the following:
1. Turn on the TV and change the TV to the VIDEO mode (the same
settings you would select when using your VCR).
2. Power on the camera and make sure it is in Camera Mode (mode
button Up).
3. The real-time video being seen by the camera will be displayed on
the TV.
4. To record this video, please refer to the next section.
Note: If the image appears on a color television in black and white,
try changing the TV setting on the Camera Mode LCD menu.
èè
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Connecting to the VCR
1. Plug one end of the included video cable into the VIDEO IN
terminal at the back of your VCR.
2. Plug the other end of the cable into the camera’s VIDEO terminal.
Note: Ensure that your TV and VCR are properly connected.
Recording Real-time Video
1. Power on the VCR, TV, and the camera.
2. Change the TV to the Video mode. The object in front of the
camera will appear on the TV.
Note: From the camera mode LCD menu, disable the information
display function.
3. Aim the camera at the desired subject.
4. When you are ready, press the VCR’s Record button.
Note: All recording functions are controlled using the VCR.
Note: To continuously view or record real-time video ensure the
camera menu’s AUTO-OFF function is set to NO.
With ViewFun (Chapter 5),
the camera can display video on the PC!
CONTENTS
Connecting to the PC
1. Plug one end of the cable into the RS232 or USB port at the back
of your computer.
RS232
Connection
2. Plug the other end of the cable into the camera’s RS232 or USB
Terminal.
3. Turn the camera on.
USB
Connection
RS232
Connection
Note: In order to use the USB connection you must be running Windows 98.
After connecting you can transfer images from the camera to your
The Help System....................................................................... 31
4
Software Applications
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Software Installation
Windows 95/NT 4.0/98
1. Insert the installation CD into
your CD-ROM drive.
2. Click on Start and select Run.
3. In the Run dialog box,
type “drive:\run.exe”
where drive is your CDROM drive and click
OK.
4. Follow the on-screen instructions.
Windows 98 User’s Note: For Plug n’ Play installation, please refer
to the following:
CONTENTS
Transferring Images to the PC
Once you have installed all of the required software (described in
the previous chapter) and have captured images, you will want to
connect your camera to the PC so that you can transfer your images
for editing or storing.
Note: Connecting the camera to the computer renders the camera
buttons inoperable. However, several functions can be controlled
through the Control Panel as described later in this chapter.
Transferring Images to the PC
The images will be transferred from one of these sources:
1. The internal memory (default)
2. The CF card
3. A PCMCIA CF card reader
To transfer images to the PC, please refer to the next section “Acquiring the Camera Software” for instructions.
1. After connecting the camera to the PC using the USB cable, a
warning will appear.
2. Insert the Installation CD when prompted (asked for a driver),
and continue to follow all on-screen instructions.
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Acquiring the Camera Software
(Photo Album):
1. Open an image-editing application. We will use Photo Express as
an example.
2. From the File menu, choose Acquire and select Digital Camera,
OR
Click the Camera icon.
The Select data source box appears in the right margin.
3. Choose Mustek MDC-800 and click the Acquire button at the
bottom of the window.
4. If you are transferring images from the camera’s
internal memory, the TWAIN Dialog box
(Photo Album) will appear with little thumbnail representations of the images in the camera; otherwise you will have to select the source
of the images (CF card, or CF card reader) by
clicking on the appropriate icon in the Photo
Album.
Previewing Images
Once the Photo Album is active:
• Click on the image(s) you want to preview, then click the
Preview icon. OR
• Click the Select All icon, then click the Preview icon.
The images will then appear as their numbered thumbnails.
To automatically preview images when you start the Photo Album:
1 Click on the Settings icon and select Settings Information.
2 In the dialog box that displays, select Preview Images on
Startup.
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Marked Image: Has a flag symbol displayed.
Displayed Image: An image transferred to the Photo Album displayed
with it’s image number and resolution.
Protected Image: Has a locked
symbol displayed.
Selected Image: A displayed
image in a blue box.
Internal Memory: Images are
from the internal memory (default).
Memory Card: Images are from
the memory card.
Memory card reader: Images are
from a memory card reader.
Settings: Information and Album: Allows access to additional
controls to view connection settings, or view the photo album.
The Photo Album
Photo-Page:
Displays the
captured images.
Mark Scroll Fwd/Bk: Puts marked images at the top of the
photo page.
Mark: Puts a flag on selected images.
Help: Enters the camera’s on-line help system.
Select All: Selects all of the images.
Unselect: Unselects the selected im-
ages.
Zoom: Opens a window allowing you
to magnify or transfer the image.
Preview: Displays selected image(s)
in the Photo Album.
Delete: Deletes the selected image
(unprotected).
Print Screen: Prints all thumbnails
as an index page.
CONTENTS
Control Panel: Allows access to
control camera functions.
ViewFun (Win 98): Opens the
ViewFun software program.
Status Button: Changes the
color of the Status Bar text.
Video Thumbnail:
Has a camera symbol
on it.
Status Bar:
Displays actions carried out.
Transfer Bar:
Directs you to
the transfer
chute.
Scroll Up/Down/Bar/
Space: Scrolls images
up/down one row/
page/manually at a
time.
Transfer: Allows you to transfer selected image(s) to an image editing
application.
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27
The Photo Album
(1) The Setting Functions
To access this information, click the Settings icon, and select
Information. This feature displays or allows you to adjust the
settings used to communicate with the camera.
(i) Baud Rate
This is the rate at which the camera and computer communicate
with each other through the serial port.
The USB baud rate is automatically determined, whereas, the RS232
baud rate has four possible settings.
RS232 Baud rates
1. 19200 bps (bits/second)3. 115200 bps
2. 57600 bps4. Auto Detect
The computer will auto-detect the baud rate and communicate
with the camera using the highest setting. Some high quality images
cannot be transferred at this rate and therefore, you must manually
select a slower baud rate.
(ii) Com Port (RS232 Serial Connection only)
This is the PC port that you connect the RS232 cable into. This
setting function automatically detects the Com Port and displays
this location in the settings function, so that you are able to properly
communicate between the camera and PC.
(iii) Language
This setting allows you to change the language that is used for
displaying the camera settings and functions.
(iv) Convert to XGA
Checking this box allows the software to increase the image resolution to 1024 x 768.
(v) Preview on Startup
This feature allows images to automatically appear as thumbnails
everytime you open the Photo Album.
(2) Selecting Images
Images must be selected prior to being transferred, downloaded, or
deleted.
Note:• Unselected images have no colored box around them.
• Selected images have a colored box around them.
• Protected images have a lock icon below them.
• Marked images have a flag icon below them.
• Images not Previewed have a happy face icon in them.
Selecting individual or multiple images
You can manually select an image by clicking on it with your
mouse.
There are three ways to select multiple images:
1. Click the Select All icon and all of the
images currently in Photo Album are
automatically selected.
2. Press Ctrl + each image you want to
select.
3. Right-click on an image and a pop-up
box will display, choose Select. Each
image that you do this for will remain
selected.
To select a series of images:
• Click on the first image, then press Shift + click on the last
image you wish to select. All images between these two
selections will be selected.
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28
(3) Protecting Images
To Protect/Unprotect an image in the Photo Album:
• Right-click on the image and a pop-up box will display.
• Click the Protect/Unprotecticon to engage or disengage the lock
function.
(4) Deleting Images
To delete an image:
1. Select an image by clicking on it.
2. Ensure that it is unprotected (see above).
3. Click the Delete icon
To delete all the images:
1. Ensure that all unwanted images are unprotected (see above).
2. Click the Select All icon to select all of the images.
3. Click the Delete icon to delete all of the images.
CONTENTS
(6) Marking Images
Marking images puts a little flag icon on the image thumb-
nail allowing you to keep track of important images.
1. Select the image(s) you want to mark.
2. Click on the Mark icon.
3. A colored flag appears under the image thumbnail.
To scroll through marked images:
1. Click the left (scroll marked images back) button to scroll
backwards through the Photo Album, putting the next
row containing a marked image to the top of the Photo
Album.
2. Click the right (scroll marked images forward) button to
scroll forwards through the Photo Album, putting the
next row containing a marked image to the top of the
Photo Album.
(5) Enlarging Images (using the Zoom tool)
To use Zoom:
1. Click the Zoom icon.
2. Click on the image you wish to enlarge.
3. A dialog box will appear, displaying the enlarged image thumbnails.
4. Click the Tranfer button to send the image to the image editing
application. Pressing OK returns you to the Photo Album.
(7) Printing a Photo Page Index
This feature allows you to print the entire Photo Album
as a contact sheet of thumbnail images.
• Click the Print icon to print an index page using your
default printer.
(8) Using the Status Bar
The Status Bar displays brief messages about an action
that is being performed, or information about a particular
function in the Photo Album.
Page 29
(9) Using the Status Bar Button
The Status Bar Button allows you to change the color of the text
that appears in the Status Bar window.
To change the text color:
1. Click the Status Bar Button.
2. Click one of the colored icons that appears in Status Bar window,
and the status text will appear in that color.
(10) Playing Videos
To play a video:
1. Right-click on the video thumbnail and select Play from the popup
box.
2. The Photo Album turns into a display screen with playback
controls allowing you to play the video.
(11) Transferring Images
• To an image editing application (Transfer)
This function allows you to transfer selected images to an image
editing application.
There are three ways to transfer images:
1. Select the images you want to transfer (refer to Selecting Images)
then click the Transfer Chute.
2. Select the images you want to transfer and drag and drop them in
the Transfer Chute.
3. Double-click the image you want to transfer.
The images automatically transfer into the image editing software
that you used to open the Photo Album.
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30
Using The Control Panel
This panel allows you to control certain camera functions while
the camera is hooked up to the computer.
(i) Camera Mode:
1 Camera Mode (displayed)
2 Playback Mode (not active)
3 Quality
4 Exposure Mode
5 Flash Mode
6 Red-eye reduction
7 Exposure Value
8 Saturation
9 The Shutter button
Most of the functions found here are identical to functions found
when using the camera without the computer. Simply select the
appropriate settings (as described in more detail in the Camera Operation chapter), and follow the instructions below to capture images.
Saturation is a feature not found under normal camera operation,
and adjusting this (left to right) increases the richness of color in an
image (i.e. a red apple will appear more red).
Capturing Images using the camera software:
1. Connect the camera to the PC as described in the previous chap-
ter and open the Photo Album.
2. Click the Control Panel icon and the Control Panel will appear
in Camera mode.
3. Position the subject in the Display Picture Window and make the
necessary adjustments to the Control Panel settings (quality, flash,
etc.).
4. From the Control Panel, click the Shutter button.
• A beep will sound
• The captured image will remain frozen in the Display Picture
Window until the camera is finished processing the image.
• The Display Picture Window returns to live video and it is
possible to capture another image.
8
1211
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31
(ii) Playback Mode:
This mode allows you to preview your images in either single or 4
picture mode before transferring them to the computer.
1. Select the display type (single or 4 picture mode).
2. Use the Up/Down buttons to scroll through the pictures.
3. Using the GoTo button allows you to immediately view a specified image by typing in its image number and clicking Enter.
Playback Mode:
1 Camera Mode (not active)
2 Playback Mode (displayed)
3 Camera Mode Only
4 Icon Display
5 GoTo
6 Processing Bar
This easy-to-use system contains detailed information about the
camera topics and procedures, enabling you to use and understand
your camera and its functions.
There are a couple of ways to use help:
• Point to a function on the Photo Album or the ViewFun user
interface and a help tag (tool tip) will tell you what it is.
• Click on Help to bring up an on-line help system, then click on
the topic you wish to view and the help system will guide you
through to the desired outcome; OR select search and individually
select the topic heading that you would like assistance with.
The Advanced Settings...............................................................37
The Video Folder ....................................................................37
The Picture Folder ..................................................................38
The E-mail Folder....................................................................38
The Language Folder.............................................................38
Recording a Video Clip .............................................................. 39
Taking a Picture ......................................................................... 39
E-mailing a Video Clip or Picture............................................ 39
5
ViewFun
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33
ViewFun for Windows 98
ViewFun is specially designed software that makes
the camera’s image and video capabilities simple to use.
Hardware Installation
• Connect the USB cable to the USB port
at the back of the computer.
• Connect the USB cable to the camera’s
USB terminal.
View Window
Advanced Settings
Open Control Panel
Reset
Exposure Mode
Brightness
Starting ViewFun
Ensure that you have installed the bundled (included) software.
1. Power on your computer and camera.
2. From the Windows 98 Start menu, choose Programs/MDC-800/ViewFun OR click the ViewFun icon while in the Photo
Album.
ViewFun appears displaying the current camera view.
Note: If no video appears in the View Window, make sure the camera is powered on and is correctly connected to the USB port.
Photo/Video Album
Photo/Video Thumbnail
Take a Picture/Record or Stop
Video Mode Icon
Photo Mode Icon
Exit
Exposure Value
Contrast
White Balance
Print
Help
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34
Functions
The most important part of ViewFun are the controls. These but-
tons allow you to control ViewFun’s functions.
Record Video
In Video Mode, clicking here starts the recording of a video clip
(.AVI file) and sends it to the Video Album as a numbered Thumbnail.
Stop
The Record button turns to the Stop button once recording has
begun, allowing you to stop the recording of a video clip and store it
in the Video Album as a numbered Thumbnail.
Note: This button also stops the capturing of images if Auto Snap
(Advanced Settings Photo Tab) has been executed.
Take a Picture
In Photo Mode, clicking this button captures an image (1 frame)
and sends it to the Photo Album as a numbered Thumbnail.
Note: If Auto snap has been selected, clicking this button will take a
series of images and store them in a predetermined destination.
Print
Clicking this button captures whatever image is in the View Window and prints it directly to the printer.
Note: This function does not work with a video clip.
CONTENTS
View Window and Display
The View Window is capable of displaying the live video in a
number of different ways.
Photo/Video Mode
Click the Video or Photo icon to switch between Video or Photo
mode. The album displayed will contain numbered video or photo
thumbnails (depending on which mode you are currently in).
Photo/Video Album Scroll Arrows
A lit arrow means that there are more Photo/Video Thumbnails in
the direction indicated. An unlit arrow means that there are no
thumbnails in the direction indicated.
Help
Clicking this button accesses the complete ViewFun on-line help
system.
Exit
Clicking this button exits ViewFun.
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35
The Video Album
Once you have located the Video Thumbnail that you would like
to view, simply double-click it and it will automatically open in the
video displaying software, Media Player.
Video Thumbnail
To Open (View), Save, E-mail, or Delete your cap-
tured video clips right-click the desired video thumbnail. A pop-up menu appears with the following options:
Open: opens the selected video thumbnail into the video display-
ing software, Media Player.
Save: opens a Save As dialog box allowing you to rename and save
the video clip within your computer system.
E-mail: opens the E-mail setting box and automatically attaches
the selected video thumbnail to the e-mail. The E-mail setting box
enables you to enter the destination e-mail address and type an
attachment. Clicking the To: button opens the Address book, allowing you to store addresses and add additional destination addresses
to your e-mail.
Note: This function is subject to Internet service provider
limitations
Note: in order to enable this function it is first necessary to setup
your e-mailing parameters in the Advanced Settings, E-mail Folder,
described later in this chapter.
Delete: deletes the selected video thumbnail.
The Photo Album
Once you have located the Photo Thumbnail that you would like
to view or edit, double-click it and it will open in the image editing
software, e.g. Photo Express.
Photo Thumbnail
To Open (View), Save, E-mail, Print, or Delete your
captured video clips right-click the desired Photo
Thumbnail. A popup menu appears with the following
options:
Open: opens the selected Photo Thumbnail into the
default image editing software, e.g. Photo Express.
Save: opens a Save As dialog box allowing you to rename and save
the photo (e.g. .JPG file) within your computer system.
E-mail: opens the E-mail setting box and automatically attaches
the selected Photo Thumbnail (.JPG file) to the e-mail. The E-mail
setting box enables you to enter the destination e-mail address and
type an attachment. Clicking the To: button opens the Address
book, allowing you to store addresses and add additional destination
addresses to your e-mail.
Note: Subject to Internet service provider limitations
Note: in order to enable this function it is first necessary to setup
your e-mailing parameters in the Advanced Settings, E-mail Folder,
found later in this chapter.
Print: prints the selected Photo Thumbnail to the default printer.
Delete: deletes the selected Photo Thumbnail.
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CONTENTS
Settings
The settings are accessed by clicking the tab on the left side of the
Settings panel. These settings are used to alter the images or the
video that you capture. They must be set before capturing an image
or video to have an effect.
Exposure Value
This setting allows you to control the amount of light captured
with images. In bright conditions it is preferable to capture less light
(-), whereas, in darker conditions it is preferable to capture more
light (+).
Brightness
This setting allows you to adjust the overall amount of light displayed in an image, making it appear bright () or dark ().
Contrast
This setting allows you to adjust the disparity in tone between the
dark and light areas of an image. Positive values ( ) create greater
differences between dark and light areas of the image, whereas, negative values () create greater similarities between the dark and light
areas of the image.
Exposure Mode
Exposure Mode allows you to select the type of exposure used to
capture the image:
CENTER: Focuses the quality of exposure on the center of the
image (great for photos of people).
MATRIX: Evenly focuses the exposure to all areas of the image
(great for landscape shots).
White Balance
Clicking this button adjusts the camera's color sensitivity to match
the prevailing color of white outdoor light, yellow indoor light, or
(sometimes) greenish fluorescent light. Select the white balance mode
that most closely matches the light in which you're using the camera.
Auto: for when lighting conditions can change or are uncertain
Indoor : for incandescent lighting (bulb light)
Indoor : for fluorescent lighting
Reset
Clicking this button causes all the control settings to return to
their original default settings.
Advanced Settings
The Advanced Settings provide advanced controls for video or
image capturing along with setting folders for both e-mail and language. Simply open the Advanced Settings and click on the appropriate folder.
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37
The Advanced Settings
The Advanced Settings contains four folders: Video, Picture, E-
mail, and Language.
To return to the main screen after making changes to a particular
folder, click OK to accept the changes, or Cancel to ignore the
changes.
The Video Folder
Size
This setting controls the frame size (160x120, 320x240) of the
video clip you are going to capture.
Note: The small frame size can capture more frames per second.
Continuous
Select this setting to continuously capture video. The recording
will automatically stop after the period of time (seconds, minutes)
specified in the Stop Recording After box or it can be stopped by
clicking the Stop button.
Time Lapse
This feature controls the image capturing rate (per second or minute)
of the camera. The recording will automatically stop after the period
of time (seconds, minutes) specified in the Stop Recording After box
or it can be stopped by clicking the Stop button.
Record Sound
If your computer has audio recording capabilities (microphone),
selecting this feature enables you to record sound and video simultaneously on the same AVI file. The better the audio quality (CD) that
you select, the more memory space needed to store it.
If you do not have or use audio recording capabilities the No Sound icon
will automatically appear.
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38
The Picture Folder
CONTENTS
The E-mail Folder
Size
This setting controls the
frame size (320x240,
640x480, 1024x768) of
the image you are going to
capture. Smaller image
frame sizes require less
memory space to store the
image.
Auto Snap
Checking this box enables the user to automatically capture images at regular intervals (e.g. Auto snap every: 5 seconds) over a
specified period of time (e.g. Total time: 20 seconds).
For example, Auto snap every 5 seconds for a Total time of 20
seconds will capture 4 images starting 5 seconds after you click the
Take a Picture button on the main screen.
Note: Auto snap images do not appear in the Photo Album. They
are saved to a predetermined destination (see below).
Save Snap Series to file:
Using the Browse button you can determine where to save the
series of images that are going to be captured while using the Auto
Snap function.
Note: The default destination for all captured Auto snap images is
C:\ViewFun\AUTOSNAP where they appear as snap bitmap files
(e.g. snap1.bmp, snap2.bmp, etc.).
This folder allows you to
enter required information
that enables you to send
captured video clips or images to the Internet using
your SMTP address/account.
Note: Subject to internet
service provider limitations
Only after the E-mail folder setup has been completed is it possible to use the Mail command found by right-clicking the desired
video or image thumbnail.
Mail Server: enter your SMTP address (e.g. Mailserver.com).
Your E-mail Address: enter your full e-mail address
(e.g. YourID@Mailserver.com).
Video/Picture file:
• Compression Level: select the desired compression level.
Compression level and file quality have an inverse relationship. For
example, higher file compression levels produce lower file quality
and smaller file size.
Note: Smaller files are faster to send over and download from the
internet.
• Attach File Name: to change the default (Video# or Pic#) file
name click Change and enter the desired new default file name.
Note: It is not necessary to add the file extension (.AVI or .PIC).
The Language Folder
This folder provides you with seven different language options.
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39
Recording a Video Clip
1. Open the Video Album by clicking the Video Mode Icon, and
set the recording type, duration etc.
2. Aim the camera at the subject.
3. Click the Record button.
4. Click the Stop button when you want to finish recording, or it
will automatically stop (if set in step 1). A numbered VideoThumbnail will appear in the Video Album.
NOTE: Longer recordings occupy more memory space.
5. Double-click the Video Thumbnail to view it in a video displaying software (or right-click the thumbnail and select Open
from the pop-up menu).
Taking a Picture
1. Click the Photo Mode Icon to open the Photo Album, and select
the appropriate Photo capturing settings.
2. Aim the camera at the subject.
3. Click the Take a Picture button. A numbered Photo Thumb-nail will appear in the Photo Album.
NOTE: Larger Images occupy more memory space.
E-mailing a Video Clip or Picture
Note: In order to enable this function it is first necessary to setup
your e-mailing parameters in the Advanced Settings, E-mail Folder,
found earlier in this chapter.
1. From the Video or Photo Album, right-click the desired Thumb-
nail. A popup menu will appear.
2. Click on E-Mail. The E-Mail setting box opens with the selected
Thumbnail automatically attached to the e-mail.
3. Enter the destination e-mail
address and type an attachment if desired.
4. Click OK to e-mail your message and the attached Video or Photo
Thumbnail file.
Note: Subject to Internet service provider limitations.
4. Double-click the Photo Thumbnail to view it in the image edit-
ing software program (e.g. Photo Express (or right-click the thumbnail and select Open from the pop-up menu)).
Page 40
40
CONTENTS
Appendices
Trouble Shooting41
Specifications43
Glossary44
Technical Support46
Appendices
Page 41
SymptomCauseSolution
41
No Power
Sudden power failure
Power Supply
No capture when
shutter is pressed
Inaccurate color
capture
Image is too dark
Image is too bright
Blurry or out of focus
Redeye
1. Batteries not loaded correctly
2. Dead batteries
3. Wrong AC adapter
1. Low battery power
2. Auto Power Off function engaged
1. Memory is full.
1. Indoor fluorescent lighting
2. Indoor incandescent lighting
3. Outdoor natural lighting
Not enough light
1. Strong direct or reflected light1. Take picture with image facing the light
Distance from subject is not correct.
Reflection of light (flash) off the retina of
the human eye
1. Reinstall batteries
2. Replace batteries
3. Use only recommended AC adapter
1. Replace batteries
2. Turn power back on
1. Delete images.
1. Change White balance to Indoor+ setting.
2. Change White balance to Indoor- setting.
3. Change White balance to Outdoor setting.
** We recommend using Auto White Balance**
1. Use the flash (see Chapter 2)
source.
Refer to the Specifications/Focus Range for
details.
Change the Flash to 1 of 2 Redeye settings
*On-R
*Auto-R
Page 42
42
SymptomCause
1. Operation Mode Selector is set to
camera mode
No Image is present
Playback
Cannot open the
Photo Album
Cannot transfer data
Transfer
CF Card error1. CF Card is not formatted
Cannot delete image
2. If using a TV, wrong channel is selected
3. Not connected properly
4. Wrong TV system
1. Software is not installed
2. Not using Windows 98 with USB
connection
1. Incorrect cable connection
2. Camera is not turned on
1. Operation Mode Selector is in Camera
mode
2. The image is protected
3. There are no images to delete
CONTENTS
Solution
1. Set selector to Playback mode
2. Set TV to correct channel for video
playback
3. Reconnect the cables
4. Use NTSC or PAL TV system only.
1. Install the software (see chapter 4)
2-1. Use Windows 98 as your Operating
system
2-2. Use RS-232 connection (see chapter 3)
1. Reconnect the cables
2. Turn on the camera
1. Reformat through DOS using CF Adapter
and PCMCIA slot.
1. Select Playback mode/Delete Menu
2. From Playback mode, unprotect the image
3. Have fun. Take pictures.
“Device not ready”
OR
Connection Failure
Cannot connect at startup
or cannot transfer
image/thumbnail
1. Camera is not powered on
2. USB not connected properly
3. USB host controller problem
4. USB data transfer error
5. Hardware compatibility problem
1. RS232 port not functioning properly
2. Current Baud rate not supported
1. Power on the camera
2. Ensure USB cable is properly connected
3. Refer to the Control Panel/Systems/Device
Manager for more details
4. Unplug and reconnect the USB cable
5. Contact your computer vendor for help
1. Use another RS232 port and check to see
if it works by connecting a mouse first.
2. Select a slower baud rate (from Settings)
and try again.
Page 43
Specifications
43
CCD
Multi-functionDigital camera/USB PC-camera/Video camera
1.8” color TFD video
Picture
Interpolated to 1024 x 768 (XGA)
Memory
Optional CF memory card interface
Digital Ports
12 M bps
(2) RS-232-baud rate
USB PC-camera
Continuous video capturing: max. size (320*240)
Video Capturing CapabilityStores 320KB (up to 30 seconds)
Stores up to 16 pictures
Operation Cycle
Digital Zoom4X for picture previewing
6 filters available for picture/video capturing
Viewfinder
FlashAuto/On/Off (red-eye reduction)
10 second delay
White Balance
ExposureAutomatic with 5 selectable Exposure Values (EV)
1/10 to 1/10000 second
Power Control
Compression
Inputs/OutputsPower adapter input port (7.5V, 1.3A)
Full-motion NTSC and PAL video output
Interface
Presentation Control CapabilityPC Remote
64cm (25.2”) to infinity
Aperture
Lens Field of view55 degrees
4 AAsize 1.5V alkaline
Dimensions
5.4 x 2.9 x 2.0 (inches)
Weight
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44
CONTENTS
Glossary
The following represents terms used throughout the manual, and
are defined here for your convenience.
Baud rate: Is the speed at which the computer and camera com-
municate with each other. It is sometimes necessary to decrease the
baud rate because the computer cannot process image information at
high speed.
Com port: Is the physical port in the back of the computer
where you can connect external devices such as digital cameras and
modems.
Dialog box: An on-screen box that conveys or requires
information from the user.
Exposure: controls the amount of light (brightness) that
appears in a captured image.
Flash card: Is an external device that can be inserted into the
camera and allows you to store images (available in various
memory size formats).
Fluorescent light: What makes this type of lighting
different is that it does not contain all the colors of the
visible spectrum and it flickers which causes it to appear
greenish.
Icon: Is a graphic (picture form) representation of a particular
feature/function or program/file.
Incandescent light: These tungsten-halogen lights (house-
hold light bulbs) shine at a constant brightness and create a
warmer, yellowish caste.
Iris: A feature that allows varying degrees of light into the camera
by adjusting the size of the lens opening, increasing or decreasing the
amount of entering light.
LCD: A Liquid Crystal Display is a low-powered display that
uses rod shaped crystal molecules that change their orientation when
an electrical current passes through them. This allows you to display
and view your images.
LED: A Light Emitting Diode is a small electronic device that
emits light when a current flows through it. It signals you of a particular feature or function.
NTSC: A National Television Standards Committee television is
one that uses 525-line frames and displays full frames at 30 frames /
second.
Page 45
PAL: A Phase Alternative Line television is one that uses 625-line
common system used in most European countries.
Pixels:
or out of which the displayed image is constructed.
RS232:
connect the camera to the computer.
TWAIN:
try standard protocol that allows external devices to communicate
with your computer.
Is the transfer of information from your computer to an
outside source, such as your camera.
Universal Serial Bus is a peripheral bus specification that
eliminates the need to install cards and reconfigure the system. USB
figured as soon as they are physically attached - without the need to
reboot or run setup.
White Balance adapts the camera’s color sensi-
tivity to simulate the prevailing color of white outdoor light, yellow
automatically or manually.
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46
CONTENTS
Technical Support
If you need help installing or using the digital camera,
please call Technical Support.
Mustek, Inc.
121 Waterworks Way, Suite 100
Irvine, CA 92618, USA
TEL: 1-949-788-3600
FAX: 1-949-788-3670
Mustek Systems, Inc.
No. 25 R&D Road 2
Science-Based Ind'l Park
Hsinchu, Taiwan, R.O.C.
TEL: 886-3-5779373
FAX: 886-3-5784139
http://www.mustek.com.tw
Product Repairs
For Product repairs please follow these steps:
1. Call the technical support department for a
Return Material Authorization (RMA) number
and refer to this number in all future calls.
2. Consult your dealer regarding proper repair
procedure.
3. For repairs being shipped to the manufacturer,
please write the RMA number clearly on the
outside of the package and send it postage
paid, prepared and packaged appropriately for
safe shipment.
Product Returns
•Users must return the products to their point of
purchase for a refund or credit, according to
the dealer's policy.
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