Installer: this booklet must be given to the product owner.
Please note important information below:
Distributor Name #
Model #
Manufacturer’s Date
Registration / Serial #
OWNER’S MANUAL
▲
!
▲
!
AND INSTALLATION GUIDE
Thank you for choosing an MTI bath. You have purchased the best-built acrylic
bath in America. We know it will give you many years of
tions in this booklet will provide you with the
information you need to install
and operate this unit. This information is also available on mtibaths.com. Our
customer service department is available to answer any additional questions
you may have pertaining to the installation and operation of your bath. Call
800-783-8827 to speak to our Service Department. For faster service, please
have your warranty registration number (serial number) ready when calling. The
registration number can be found on the CSA/UL label adhered to the air blower
(if tub is equipped with an air bath system), or on the inside of the access panel.
pleasure. The instruc-
IMPORTANT: Locate and note
your serial number on the cover
SAMPLE
of this manual for any future
service needs.
IMPORTANT SAFETY
INSTRUCTIONS
WARNING: WHEN USING ELECTRICAL PRODUCTS, BASIC PRECAUTIONS
SHOULD BE FOLLOWED, INCLUDING THE FOLLOWING
This manual contains information and instructions for proper operation and maintenance of your MTI
bathtub. Failure to follow these instructions could result in personal injury, electrical shock or re.
INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO
PERSONS.
READ AND FOLLOW ALL INSTRUCTIONS
Do not permit children to use this unit unless they are closely supervised by an adult at all
times. Supervision is also required when bath is used by an elderly or handicapped individual.
Use this unit only for its intended use as described in this manual. Do not use attachments
not recommended by the manufacturer. Never drop or insert any object into any opening.
Do not operate this unit without guard over the suction fitting.
▲
!
▲
!
▲
!
▲
!
!
▲
!
▲
!
▲
!
!
▲
!
!
!
The water in a hydrotherapy bath should never exceed 40˚ C (104˚ F). Water temperatures
between 38˚ C (100˚ F) and 40˚ C (104˚ F) are considered safe for a healthy adult. Use
time should be limited to approximately 10 minutes, followed by a shower to cool down.
Longer exposures may result in hyperthermia, which can be fatal. The symptoms of this
condition are nausea, dizziness and fainting. Lower water temperatures are recommended
for extended use (exceeding 10 - 15 minutes) and for young children.
Since excessive water temperatures have a high potential for causing fetal damage during
the early months of pregnancy, pregnant or possibly pregnant women should limit hydro-
therapy bath water temperatures to 38˚ C (100˚ F).
The use of drugs or alcoholic beverages before or during hydrotherapy bath use may lead
to unconsciousness with the possibility of drowning. Never use the hydrotherapy bath while
under the influence of alcohol, anticoagulants, stimulants, antihistamines, vasoconstrictors,
vasodilators, hypnotics, narcotics or tranquilizers.
Persons with a medical history of heart disease, low or high blood pressure, circulatory
system problems, or diabetes should consult a physician before using a hydrotherapy bath.
Persons using medication should consult a physician before using a hydrotherapy bath
since medication may induce drowsiness while other medication may affect heart rate,
blood pressure and circulation.
DANGER: To reduce the risk of injury, enter and exit the bath slowly.
WARNING: Never operate electrically connected devices in or within 5' of the bath. Never
drop or insert any object into any opening within the hydrotherapy bath.
DANGER: Risk of electric shock. Connect only to circuits protected by a Ground Fault
Circuit Interrupter (GFCI). Such a device should be installed by a licensed electrician and
should be tested on a regular basis (at least monthly). To test the GFCI push the TEST button. The GFCl should interrupt the power. Push the RESET button and the power should
be restored. If the GFCI fails to operate in this manner there is the possibility of an electric
shock. DO NOT USE. Disconnect the unit and have the problem corrected by a qualified
service technician. To avoid the possibility of personal injury and discoloration of the acrylic
surface, the inlet water temperature should not exceed 60˚ C (140˚ F).
DANGER: Disconnect power before servicing.
A pressure wire connector is provided on the exterior of the pump or control within this unit
to permit connection of a bonding conductor between this unit and all other exposed metal
in the vicinity, as needed to comply with local requirements.
INSTALLER/OWNER BEARS ALL RESPONSIBILITY TO COMPLY WITH ALL
STATE AND LOCAL CODES WHEN INSTALLING THIS PRODUCT.
IMPORTANT! WHEN REQUIRED BY LOCAL CODES, INSTALL A RPZ (REDUCED
PRESSURE ZONE) BACKFLOW PREVENTION DEVICE TO EACH FAUCET SUPPLY LINE.
CAUTION: Do not use harsh abrasives or solvents for cleaning this unit.
SAVE THESE INSTRUCTIONS
TABLE OF CONTENTS
Installation and Operation Guidelines ............................... 1
have a minimum size of 16" x 14" for installation and
future servicing of the equipment.
MTI Baths, Inc. will not authorize any service unless
clear access is available. Access from a crawlspace
or incomplete access to all equipment may result in
warranty claims being denied.
INSTALLATION AND OPERATION GUIDELINES
Read all instructions before installing tub. Installer / product owner is responsible for complying with all state and local
codes. Warranty coverage will be void if unit is not tested and installed per the enclosed instructions. MTI strongly
recommends using licensed professionals to install this product. Warning: Certain cleaning products will perma-
nently damage the acrylic surface. Read product label carefully before using any cleaning product. Never
use anything abrasive, aerosol sprays or any product that is described as “scrubbing bubbles”.
Never leave a full or filling bath unattended.
BEFORE INSTALLING:
Inspect tub thoroughly.
A. Damage from shipping or delivery must be reported to carrier immediately. Do not install
damaged tub. MTI is not responsible for damage occurring in transit.
B. Factory defect must be reported to factory before tub is installed. Defects or damage claimed
after installation will be excluded from warranty.
C. Important - Measure tub on site carefully. Specifications are subject to change without notice.
MTI is NOT responsible for any preparatory labor or materials.
ATTENTION INSTALLER!
THIS TUB MUST BE TESTED FOR OPERATION AND LEAKS PRIOR TO ENCLOSURE OF
SURROUNDING AREAS. FAILURE TO DO SO WILL VOID WARRANTY. THIS TUB WAS WATER
TESTED AT THE FACTORY AND FOUND TO BE FULLY OPERATIONAL AND LEAK-FREE PRIOR TO
SHIPPING. FREIGHT, HANDLING AND JOB SITE EXPOSURE MAY HAVE DETERIORATED THE TUB’S
CONDITION. IT IS THE RESPONSIBILITY OF THE INSTALLER TO THOROUGHLY TEST THE UNIT
PRIOR TO INSTALLATION. TUBS ARE INTENDED FOR INDOOR USE ONLY. TUBS ARE WARRANTED
FOR INDOOR INSTALLATION IN A CLIMATE CONTROLLED ENVIRONMENT ONLY.
TEST PROCEDURES
1. Place the tub on a flat surface such as the driveway.
2. Seal the drain with tape.
3. Fill tub to overflow and allow tub to stand for five minutes without the blower running.NOTE: The
overflow is a plumbing device designed to prevent water from reaching a certain level in your tub.
DO NOT, under any circumstances, tape off or block the overflow in any way. Any controls located
above the normal water line are designed to be water-resistant, not water-proof. The controls will
not leak under normal usage, however, they are not warranted against leaks when improperly used
or subjected to conditions for which they were not designed.
4. Plug in the blower and any other components into a 110v GFCI outlet. Start the equipment and
check for leaks by examining the area underneath and surrounding the tub.
5. Check that all optional equipment is functioning properly and that the features on the tub match
exactly what was ordered.
6. If any leaks or operating problems are discovered, do not complete installation until problems
are resolved. MTI will not be responsible for leaks claimed after the tub is installed, nor any costs
involved with removing or reinstalling the tub or the costs of any surrounding materials or labor.
See troubleshooting section of this manual, call for assistance at 800-783-8827 or email
customerservice@mtibaths.com.
Always protect tub from construction damage by using a protective cover. Damage, including chips
and scratches, incurred at the jobsite is excluded from warranty, but may be repaired by qualied technician at the owner’s expense. Do not stand in the tub or store materials in the tub during construction.
Do not store tub in temperatures below 32 degrees Fahrenheit. Proper waste and overow installation is the responsibility of the installer. MTI does not warrant leaks associated with improper waste and overow installation.
1
B
A
ROUGH-IN MEASUREMENTS FOR FREESTANDING TUBS
MODEL #MEASUREMENTAMEASUREMENT
B
663”9.625"
672.75”8”
683”9.625”
744”9.5”
753”7.5”
823.625” / 5.125” *9.625” / 11.125” *
862.375”9.25”
884.125”9.625”
1003.625”9.625”
1123.125”8.25”
1184.25”9.75”
1204”10”
134****
1363.5”10.25”
1434.5”10”
1453.75”9.75”
1464.75”9.75”
147****
1784.5"9.25"
18017.25" **12.75" **
1825.5"11.5"
1845.5"12"
1916.75"12"
2015.25"10.5"
2025.25"10.5"
2041.75"9.25"
2083.5" **9.75" **
2103.75"9.25"
** The overflow assembly for models 134, 146, 147 & 180 is pre-installed at the factory. Tub does not
have an access panel. Must have access below the tub for installation and servicing.
* Due to the concave shape of the model 82, the edge of the tub at the overflow is inset from the
corners. Use these measurements when estimating distance from the wall to center of tub or drain.
Note: All specifications are subject to change without notice. MTI recommends
measuring your specific tub on site.
2
ELECTRICAL INSTALLATION INSTRUCTIONS
Warning - When installing or using electrical products, basic precautions should always
be followed, including:
1. Please see Electrical Specifications at bottom of this page. Many options may be combined on a
20 amp circuit, as long as total amps of combined options are considered. If your tub has more
than two power cords, the power cords will be gathered together with a hang tag indicating how
many items must be plugged in for proper operation. This circuit must be connected to a supply
that is protected by a ground fault circuit interrupter (GFCI). Such a GFCI should be provided by
the installer and tested on a routine basis. To test the GFCI, push the test button. The GFCI should
interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in
this manner, there is a ground current flowing, indicating the possibility of electric shock. Do not
use this unit. Disconnect the unit and have the problem corrected by a qualified service representative before using.
2. Every MTI air blower is supplied with a 29" grounded plug to be plugged into a grounded receptacle.
Do not remove this plug. If a wall mount switch is desired to control use of the unit, the switch should
control the receptacle. Under no circumstance should you alter the provided supply cord.
*NOTE: Air blowers do not require a bonding conductor.
IMPORTANT SAFETY INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY TO PERSONS.
WARNING— When using electrical products, basic precautions should always be followed, including these: (Please read and follow all directions. Save these instructions.)
1. DANGER: To reduce the risk of injury, do not allow children or infirmed persons to use this product
unless they are supervised at all times.
2. This MTI hydrotherapy unit is designed for use only as described in this manual. Do not use
attachments not recommended by the manufacturer.
3. Do not drop or insert any object into any opening.
4. Anyone under doctor’s care, pregnant, or whose health is poor should check with a physician before
using any whirlpool bath system.
5. Recommended length of hydrotherapy bath is 10 minutes. However, if you become dizzy or nauseous or develop a headache, get out at once and cool down. Get medical attention if symptoms
persist. Also check with your physician before using this system again.
6. Do not use immediately after eating or while under the influence of drugs or alcohol.
7. Before servicing unit, shut off all electrical outlets as more than one outlet may be energized.
Electrical Specications
Air Blower 110 VAC 8.8 AMP
Radiance® 110 VAC 5 AMP
Chromatherapy LED Lighting (Set of Two) 110 VAC 1 AMP
3
FREESTANDING BATH GENERAL GUIDELINES
IMPORTANT: Do not attempt to remove the foam from the bottom of the tub. Doing so may cause damage and
will void the warranty. Do not remove the wires attached to the sensors located on each side of the drain. The
sensor wire must be connected to the remote blower for proper operation.
Rough in Dimensions – For critical dimensions, we suggest taking the measurements of the actual tub
on site. All printed specifications are +/- ½ inch and subject to change without notice. See page 2.
Access panel – A removable access panel is located on the drain side (rear) of the bath. It provides access for
installation of the waste and overflow. It is held in place by covered stainless steel screws. If your tub is equipped
with System Aria, LED Lights or Radiance, it will provide access during installation to make electrical connections.
Pedestal Base – The optional pedestal base available on some models does not raise the height of the
tub, as the tub actually sits down into the base. The base does, however, extend beyond the top rim of the
tub by approximately 1". Use care when selecting your freestanding faucet, ensuring that the reach of the
spout is adequate so that no modification to the pedestal base will be necessary. If wall-mounted fixtures
are being used, again be careful to ensure the spout will extend out far enough to clear the tub flange and
the falling water will not hit too high up on the side wall of the tub and splash. It may be necessary to omit
or trim the baseboard or molding to allow the tub to sit close to the wall. Please note: The pedestal base is
not symmetrical; if it does not fit, rotate the base 180o.
Fixtures- No fixtures can be mounted on the tub deck of most MTI freestanding tubs. Floor or wall-
Wall-Mounted – The position of the tub and the reach of the spout are critical. Ensure the spout
will extend out far enough to clear the tub flange and the falling water will not hit too high up on the
side wall of the tub and splash.
Floor-Mounted – Some freestanding fixtures must be anchored to the tub drain for stabilization. The
drain and overflow on MTI Designer Collection freestanding tubs (except Primm) is concealed under
the access cover so anchoring to the overflow pipe (or tub structure) is not possible. Many kits (with
minor modification) can be mounted to the wall (rather than the drain pipe) for stabilization.
Drain and Overflow – Due to limited space between the inner and outer tub shells, use care when
selecting your drain kit. MTI offers toe tap, lift & turn and cable driven style waste and overflow kits for
our freestanding tubs. We recommend using the cable driven drain kit. This style incorporates a flexible
section between the overflow and the “T,” allowing for easier installation. If access is available from below
during the final installation, it is easier to make precise adjustments in the final location of the tub. The
cutout in the bottom of the outer shell for the drain “T” can be enlarged if necessary. Careful! If made too
large, the drain pipe might be visible between the side of the tub and the floor when viewed from certain
angles. When the optional pedestal is used (available on some freestanding models), it is easier to make
this additional clearance since it will be hidden by the base.
4
FREESTANDING BATH INSTALLATION INSTRUCTIONS
See next page for installation instructions for Sculpted Finish tubs and additional air bath instructions.
See page 9 for Clawfoot tub instructions.
1. Determine final location of tub. The tub will sit on top of the finished floor, however, the drain will
sit approximately 1/2" - 1 1/2" below the finished floor. Tubs installed on a slab foundation may
require extra effort to gain clearance for the drain.
2. Ensure location is structurally sound, flat and level. See individual specification sheets for tub
weights and water capacity.
3. Remove access panel on rear of tub. Save the screws and screw cap covers for reinstalling later.
4. Roll tub onto front face being careful not to damage the acrylic finish. Use packing blanket or other
suitable material to protect the finish of the tub. NOTE: If you ordered the Madelyn 3 (model # 136)
with a pedestal base, use extreme care when moving tub. Always lift straight up, never drag the tub
along the floor. The pedestal base is very fragile.
5. Install waste and overflow. Use clear silicone to seal. Do not use plumbers putty as it may discolor the
acrylic or drain finish over time. Plumbers putty can dry and crack, leaving open the opportunity for leaking.
COMPLETING INSTALLATION WITH ACCESS FROM BELOW (RECOMMENDED METHOD)
6. Apply a 3/8" bead of construction adhesive or clear silicone to the bottom of the tub to adhere it to
the floor and carefully lower the tub so the drain drops through the floor. The size of the cutout in
the floor must allow for the entire drain to clear.
7. Use care not to allow silicone to get on the outside wall of the tub or surrounding floor area. Wipe
any excess immediately with a soft, damp cloth.
8. From below, connect the drain to the P-trap.
9. Re-install the access panel using the screws and screw caps saved from step 3.
10. Water test to ensure bath is leak free. Allow 24 hours before use.
COMPLETING INSTALLATION WITHOUT ACCESS FROM BELOW
6. Use two 2x4s to elevate the tub above the floor and align the drain with the P-trap. DO NOT LET
THE TUB REST ON THE DRAIN PLUMBING.
7. Apply a 3/8" bead of clear silicone to the underside of the tub to adhere it to the floor. Use care
not to allow silicone to get on the outside wall of the tub or surrounding floor area. Wipe any
excess immediately with a soft, damp cloth.
8. Carefully remove the 2x4 supports and lower the tub so the drain drops into the P-trap adapter. Secure
the adapter and re-install the access cover using the screws and screw covers saved from step 3.
9. Water test to ensure bath is leak free. Allow 24 hours before use.
SCULPTED FINISH INSTALLATION INSTRUCTIONS
1. Secure tub to the floor using a 3/8" bead of clear silicone around the outer perimeter of the bath.
Use care not to allow silicone to get on the outside wall of the tub or surrounding floor area. Wipe
any excess immediately with a soft, damp cloth.
2. If desired, additional construction adhesive may be used under the foam base to adhere the tub to the floor.
3. Install the drain, using clear silicone to seal. Do not use plumbers putty as it may discolor the acrylic or
drain finish over time. Plumbers putty can dry and crack, leaving open the opportunity for leaking.
4. Water test to ensure bath is leak free. Allow 24 hours before use.
NOTE: Please read care & cleaning instructions on page 14.
5
AIR BATH INSTALLATION INSTRUCTIONS
1. Select the location for the air blower within 8' of the tub. MTI does not recommend that the the
blower be mounted more than 8' from the tub. The blower must be in a climate-controlled environment.
2. The air hose, keypad cable and drain sensor wires exit the bottom of the bath near the drain, and
must be connected to the blower. See photo "A" below.
PHOTO "A"
1
2
1 - Air blower (remote mounted)
2 - Blower hose
4
3
5
3. If your tub includes LED lights, the control box (8) will be placed next to the blower and plugs into
the side of the blower. The wire for the lights will also run between the tub and the blower location.
See photo "B" below.
PHOTO "B"
2
1
4
3
6
8
5
7
3 - Keypad (installed on tub)
4 - Ethernet (keypad) cable
6
5 - Drain sensor wire
6 - Drain sensors - installed on tub
1 - Air blower (remote mounted)
2 - Blower hose
3 - Keypad (installed on tub)
4 - Ethernet (keypad) cable
5 - Drain sensor wire
6 - Drain sensors - installed on tub
7 - LED lights - installed on tub
8 - Control box (remote mounted)
4. Use care not to crush or kink any of the connections.
5. The blower hose may be extended under the floor using rigid 1" PVC pipe, or an extension
kit may be requested from our service department by calling 800-783-8827 or emailing
customerservice@mtibaths.com. The keypad cable is 12' long. If a longer length is needed,
you can purchase a standard Ethernet cable from most home electronics or home improvement
stores. If the drain sensor wire needs to be lengthened, splice in 18 gauge, low voltage wire.
Save the two pin connector to allow reconnection to the blower! Do not attempt to remove the
drain sensors from the bottom of the tub. The blower and air hose must be in a climate-controlled
environment.
6
Additional instuctions for tubs equipped with "Air Massage Elite" air bath package –
This package includes LED Lights and additional air jets. This system includes a control box that is
located with the remote mounted blower. The control box is connected to the air blower and does not
require an additional electrical outlet. In addition to the air hose, there are three electrical connections
between the tub and the blower. The LED Lights are operated by the same keypad as the air bath.
Remote Blower Locations – There are several locations where the blower can be located. There must
be a GFCI electrical outlet within 2 feet of the blower. The blower is approximately 12 inches long and 7
inches in diameter. Substantial ventilation is required to keep the blower from overheating and to supply
the large volume of air being sent to the tub. 2 cubic feet of space, along with an opening of 1" x 4" for
circulation is recommended. Never wrap insulation around the blower as this will cause the equipment
to fail. The best location is directly below the tub between the floor joists. This location keeps the distance short and offers easy access from below. If the room below has a finished ceiling, there are many
fixtures such as HVAC cold air returns that can be used to camouflage the access panel in the ceiling.
To reduce noise, we suggest using a cold air return designed to house a furnace filter. Use an acoustic
ceiling tile trimmed to fit in place of the filter. Other possible locations include an adjacent closet or vanity. Every home is different and there may be other desirable locations. Keep in mind that the blower
must be accessible for any future servicing and kept in a climate controlled environment. MTI’s blower
box, built of hardwood and available in several finishes, is another option for hiding the blower.
Note: Pipe insulation may be used on the air hose to help retain the warmth from the blower. Do
not use insulation within 8" of the blower. The blower needs sufficient air space surrounding it
for circulation. The blower requires a separate 110VAC, 15 amp GFCI circuit.
Each Radiance system comes with an on/off touch pad, or designated icon on the keypad, and transformer
box equipped with a 27" power cord. There are two heated zones for each Radiance system. To install,
simply plug the transformer box into a 110 V, GFCI protected outlet. The transformer box draws 5 amps.
To turn the system on, press the button on the touchpad. The light on the touchpad will be on. Radiance
is designed to be left on continually as the initial heating can take about an hour. The system uses less
energy than a standard light bulb. To turn the system off, press the button again. The system will turn off in
the event of a power surge or power failure. Must have access to transformer box for future servicing - test
prior to installing.
Important Note: Radiance can be installed in a freestanding tub. The standard installation locates
the transformer between the walls of the tub. Alternatively, if requested, the transformer can be
mounted externally, for installation underneath the oor, next to the bath or no more than 5 feet
away (recommended). In this application, the transformer needs a small amount of air circulation.
In either case, any wires or power cords from the tub need to be routed underneath the oor to the
appropriate electrical supply. In all installation situations for both tubs and seated shower bases,
access to the transformer needs to be provided. In some cases, the tub may need to be lifted up to
access the Radiance control box. MTI is not responsible for obtaining access for warranty service.
®
Rectangular touchpad
for rectangular tubs
Round touchpad
for round & oval tubs
9
INSTALLATION INSTRUCTIONS FOR CLAWFOOT TUBS
All MTI clawfoot tubs require an exposed drain kit. MTI recommends the use of our drain kit to ensure a
perfect t. This tub is designed to have the drain (back) side of the tub face the wall. Set tub in nal location,
and use a 6" level on top of the tub, to ensure tub is perfectly level from side to side, and front to back.
Adjust the leveling feet if necessary. The tub will not drain properly if not perfectly level.
Install drain kit and water test for leaks. Proper drain installation is the responsibility of the installer. MTI does
not warrant leaks from drain kits.
Note: Access from below tub is recommended for installation. If there is no access from below, the
installation may be more difcult and clearance will be necessary to connect the T-piece assembly to the
p-trap from above.
MTI recommends using clear 100% silicone sealant, DO NOT use plumber’s putty.
1. Place the tub in the exact position of final
installation. The bathtub cannot be repositioned
once it is plumbed and installed. The tub is
CLAWFOOT TUB DRAIN KIT -
PARTS BREAKOUT
designed to sit on top of the finished floor.
2. Ensure location is structurally sound, flat and level.
3. Temporarily 'dry fit' the drain kit and trim the pipes
to proper length if necessary. Note the distance
from the outside edge of the pedestal to the center
of the overflow pipe. This measurement will be
used to determine the location of the hole in the
Cover
Ferrule
Clamp Plate
Hex Bolt Stem
Overflow
Assembly
floor for the connection to the p-trap.
4. Remove the drain kit from the tub and set tub in
desired location. Check to ensure tub is level and
adjust leveling feet if necessary.
5. Using the distance noted in step #3, drill 2 1/4"
diameter hole in floor for overflow pipe. Note: this hole
may need to be enlarged to facilitate tightening the
slip joint.
Drain Stopper Assembly
Waste Flange Assembly
Drain Shoe
Compression Nut*
Compression Ring*
Compression Gasket*
T-piece assembly
*Note: compression
parts are repeated
6. Re-assemble drain kit on tub using clear silicone
under drain strainer. Remove excess silicone
immediately. Tighten waste flange assembly and
ferrule until seated plus 1/4 turn.
Bell Flange
Tailpiece
7. Connect the 'P-trap' to the drain kit.
Tighten all slip joint connections, thread stopper assembly into waste ange and attach overow cover.
Fill tub to overflow and allow water to stand for 30 minutes. Check carefully for any leaks. NOTE: The
overflow is a plumbing device designed to prevent water from reaching a certain level in your tub. DO NOT,
under any circumstances, tape off or block the overflow in any way.
MTI does not warrant leaks associated with improper drain installation and will not be responsible for any
costs involved with removing or reinstalling the tub. Failure to properly check oor for level will result in
improper draining of the bath. If you need assistance, please call our technical service department at 800783-8827.
10
OPERATING INSTRUCTIONS - KEYPAD & TUB CONTROL
FUNCTIONS FOR AIR BATHS
Keypads and functions will vary depending on specic model and/or options purchased. Use the photos on
the following pages to locate your keypad and simply follow the step by step instructions.
#1 STANDARD AIR SYSTEM
FUNCTIONS
ON/OFF: 1st Press: The blower starts. LED light on. 2nd Press: The blower stops. LED light off.
BLOWER SPEED INCREASE
Press & hold to increase the blower speed. Release pressure at the desired speed.
Note: The blower initially starts at half speed.
BLOWER SPEED DECREASE
Press & hold to decrease the blower speed. Release pressure at the desired speed.
PULSATION MODES
1st Press: Wave - Speed will vary gradually from maximum to minimum. LED light on.
2nd Press: Pulse - Speed will go directly to minimum and then straight back to maximum. LED light will flash.
3rd Press: Returns to maximum speed. LED light off. Press button #3 to decrease blower speed.
AUTOMATICALLY STOPS AFTER 20 MINUTES
NOTE: Blower will automatically turn on approx. 7 minutes after tub is completely drained. See p. 13 for more information.
#1 STANDARD AIR SYSTEM
WITH RADIANCE
R1
FUNCTIONS
ON/OFF FOR RADIANCE SYSTEM:1st Press: Turns on both heated zones. Light on keypad will be on.
2nd Press: Turns off Radiance system. Light will be off.
ON/OFF: 1st Press: The blower starts. LED light on. 2nd Press: The blower stops. LED light off.
BLOWER SPEED INCREASE
Press & hold to increase the blower speed. Release pressure at the desired speed.
Note: The blower initially starts at half speed.
BLOWER SPEED DECREASE
Press & hold to decrease the blower speed. Release pressure at the desired speed.
PULSATION MODES
1st Press: Wave - Speed will vary gradually from maximum to minimum. LED light on.
2nd Press: Pulse - Speed will go directly to minimum and then straight back to maximum. LED light will flash.
3rd Press: Returns to maximum speed. LED light off. Press button #3 to decrease blower speed.
AUTOMATICALLY STOPS AFTER 20 MINUTES
NOTE: Blower will automatically turn on approx. 7 minutes after tub is completely drained. See p. 13 for more information.
11
#4 AIR SYSTEM WITH LED LIGHT
FUNCTIONS
ON/OFF FOR AIR SYSTEM
1st Press: The blower turns on at 30% power. Use the up and down arrows to increase or decrease
the speed. Please note: 20% is the minimum. If the lights for the up & down arrows go off, they can
be reactivated by gently pressing the on/off button
2nd Press: The blower turns off.
PULSATION MODE
1st Press: Standard wave. Speed will vary gradually from minimum to maximum.
2nd Press: Standard pulse. Speed will go quickly from minimum to maximum, then repeats.
3rd Press: Blower returns to maximum speed.
4th Press: Returns to pulsation mode.
ON/OFF FOR LED LIGHTS
1st Press: Turns lights on to basic color mode, starting with white. Use the up and down arrows to
cycle light through the basic colors.
2nd Press: Slow rainbow cycle - Use up and down arrows to increase or decrease the speed of the cycle.
3rd Press: Slow aqua-blue-green cycle. Use the up and down arrows to increase or decrease the
speed of the cycle.
Press and hold light button at any time to turn light off.
SPA MODES
1st Press: Turns the Spa Mode on. There are three different pre-set Spa Modes. Energetic, Relaxing and
Deep Tissue. Use the up and down arrows to choose from the different selections. Each Spa Mode will operate the tub functions automatically for 20 minutes. Simply sit back and enjoy!
2nd Press or press and hold for one second: Spa Mode off.
AUTOMATICALLY STOPS AFTER 20 MINUTES.
NOTE: The air blower will turn on by itself approximately 7 minutes after tub is completely drained.
See p. 13 for more information.
12
# 4 AIR SYSTEM WITH LED LIGHT
AND RADIANCE
R4
FUNCTIONS
ON/OFF FOR RADIANCE SYSTEM:1st Press: Turns on both heated zones. Light on keypad will be on.
2nd Press: Turns off Radiance system. Light will be off.
ON/OFF FOR AIR SYSTEM
1st Press: The blower turns on at 30% power. Use the up and down arrows to increase or decrease
the speed. Please note: 20% is the minimum. If the lights for the up & down arrows go off, they can
be reactivated by gently pressing the on/off button
2nd Press: The blower turns off.
PULSATION MODE
1st Press: Standard wave. Speed will vary gradually from minimum to maximum.
2nd Press: Standard pulse. Speed will go quickly, alternating from minimum to maximum.
3rd Press: Blower returns to maximum speed.
4th Press: Returns to pulsation mode.
ON/OFF FOR LED LIGHTS
1st Press: Turns lights on to basic color mode, starting with white. Use the up and down arrows to
move light through the basic colors.
2nd Press: Slow rainbow cycle - Use up and down arrows to increase or decrease the speed of the cycle.
3rd Press: Slow aqua-blue-green cycle. Use the up and down arrows to increase or decrease the
speed of the cylcle.
Press and hold light button at any time to turn light off.
AUTOMATICALLY STOPS AFTER 20 MINUTES
NOTE: The air blower will turn on by itself approximately 7 minutes after tub is completely drained.
See below for more information.
AUTOMATIC PURGE / DRYING CYCLE FOR AIR SYSTEMS
Each MTI air system is equipped with sensors on the oor of the bath near the drain. Every time water is
introduced to the bath and drained, either by showering, bathing or cleaning or the air bath is activated, the
sensors will activate the purge/drying cycle. The cycle will start approximately 7 minutes after the bath is
drained and run for 1-2 minutes. The purge cycle will activate even when the air bath has not been turned
on. To cancel the purge, simply press the on/off button for the air system. This will delay the purge for 7
minutes. Pressing the on/off button to delay the purge a second time will cancel the purge until the next
use.
24 hour purge cycle option - If desired, the purge cycle may be set to activate once every 24 hours at the
time the cycle is rst activated (for example, if you activate the purge cycle at 10:00 am, the bath will purge
each day at 10:00 am).
Activate by pressing the "+" button or "up" arrow on the keypad for 5 seconds. To deactivate, simply press
the button again for 5 seconds and the normal purge cycle will resume.
Manual stop: if the blower button is pressed during the 1 minute drying cycle, the cycle will stop and will
restart 24 hours later at the programmed time.
In the event of a power failure, the program will be automatically deactivated.
In case there is water in the tub when the 24 hour purge is supposed to start, the purge will not come on
and disturb the bather. 7 minutes after water has drained, the normal purge will begin. After the purge cycle,
the system reverts back to 24 hour purge.
1313
INDEPENDENT CHROMATHERAPY SYSTEM
FUNCTIONS
ON/OFF BUTTON:
1st Press: White light. LED light on
(White is only available when the system is initially turned on).
2nd Press: Light off. LED light off.
Press the on/off button - Light must be on for any mode to function.
MODE BUTTON FUNCTIONS:
1st Press: Aqua-Blue-Green Cycle. - First cycle 1.5 seconds between
color changes; then slows to 6 seconds between color changes.
2nd Press: Rainbow Cycle - Colors change from Aqua-Blue-Magenta-Red-Orange-Yellow-Green. First
cycle 1.5 seconds between color changes; then slows to 6 seconds between color changes.
3rd Press: Pressing the Mode button a third time will stop the system on the color displayed.To
change the color, use the up & down buttons to go through each color change in small increments.
(Alternatively, you could turn the light off and start over.)
UP ARROW FUNCTIONS:
To Change the Light Color - Pressing the up arrow will allow the lights to change through the basic
colors: Aqua, Blue, Magenta, Red, Orange, Yellow and Green.
When in the Rainbow Cycle - Press & hold to increase the cycle speed. Release pressure at the desired speed.
When in the Aqua-Blue-Green Cycle - Press & hold to increase the cycle speed. Release
pressure at the desired speed.
DOWN ARROW FUNCTIONS:
To Change the Light Color - Pressing the up arrow will allow the lights to change through the
basic colors: Aqua, Blue, Magenta, Red, Orange, Yellow and Green.
When in the Rainbow Cycle - Press & hold to decrease the cycle speed. Release pressure at the desired speed. When in the Aqua-Blue-Green Cycle - Press & hold to decrease the cycle speed. Release
pressure at the desired speed.
14
CLEANING INSTRUCTIONS FOR THE ACRYLIC SHELL
The cross-linked cast acrylic surface of all MTI air baths and soaking baths is among the glossiest, highest
quality surfaces available. Its hard, non-porous surface prevents dirt from accumulating and resists stains better than other materials. With normal use, cast acrylic will retain its beauty with only a minimal amount of care.
To maintain the high gloss, elegant look of the cast acrylic surface, follow these simple steps:
Use common household, non-abrasive cleaners for most cleaning jobs (for example: a mild dishwashing detergent such as Ivory Liquid). Follow manufacturer’s directions and precautions. Do not use unless the product label specifically states that it is safe for acrylic. Rinse well and dry with a soft, clean cloth. Be sure to check
the product label. Some products, although not containing abrasives, WILL damage the acrylic over time.
Never use any type of “scrubbing bubbles” or aerosol spray cleaners on your
acrylic product unless it specifically states that it is safe for use on acrylic!
MTI Sculpted Finish baths are a unique, hand-crafted, custom product. The care & cleaning must be strictly
followed. Never use anything other than mild dish soap diluted in warm water to clean the exterior of the bath.
Harsh chemicals, and/or scouring pads, will deteriorate the finish. Never use abrasive cleansers. If any product feels gritty when rubbed between your fingers, do not use on the acrylic surface or controls as permanent damage will occur.
Do not allow your cast acrylic surface to come into contact with nail polish, nail polish remover, Wintergreen
oil, dry cleaning solution, lacquer thinners, gasoline, pine oil, etc.
Remove dust and dry dirt with a soft, damp cloth.
Avoid using razor blades or other sharp objects that might scratch the surface. Small scratches can be removed by applying a thin coat of automotive polishing liquid and buffing lightly with a clean cloth. For deeper
scratches, sand the surface lightly with a 400 grit “wet or dry” paper and buff with a fine grit buffing compound.
MTI strongly recommends a professional acrylic repair person for deep scratches or chips.
occurring to the unit during installation is the responsibility of the installer and after installation is the
responsibility of the user.
15
TROUBLESHOOTING
Q: The blower will not turn on. What should I check rst?
A: Check the electrical connections. Test the outlet for power by plugging in a small lamp or hair dryer.
Check to make sure the breaker is not tripped. Replace GFCI outlet or breaker if necessary. On systems
with multiple control boxes or equipment, ensure that all connections are intact.
Q: There is a rust colored, greasy ring in my bath tub. What causes this?
A: The condition results from sediment in the water heater of the home. Drain and ush the heater
according to the manufacturer’s instructions, and then clean the interior of the tub with a mild, greasecutting dish soap.
Q: The air jets on my tub are not blowing air bubbles. What could be the problem?
A: The keypad or other connections may have been unplugged during installation. Check that the keypad
is connected to the blower, and the blower is plugged into a working receptacle. Check that the grey
air hose from the air blower to the manifold is properly connected. If necessary, reconnect and tighten
clamps.
Q. My MTI air bath appears to just turn on even if we are not in the tub.
A. Each MTI Designer Collection air bath is equipped with a pair of sensors near the drain of the bath.
They appear as two small chrome buttons. Every time water is introduced into the bath, even if the air
system was not used, the air system will automatically activate approximately 7 minutes after the water has
drained out of the tub in order to purge the system of any small droplets of water. The system will turn off in
approximately 1 ½ minutes. The light on your keypad blinks during the countdown to the purge cycle.
Q. I understand the purge cycle, however my tub is now purging in the middle of the night.
How can I stop this from happening?
A. Small, barely detectable power uctuations may have disrupted the purge cycle. Turn the breaker off
(or unplug the blower), wait for ten seconds, then plug back in. The blower should now follow the normal
purge cycle.
Q: The air bubbles seem cool. How do I check that the blower is warming the air?
A: To verify, turn the air system on high for 4-5 minutes (you do not need to have water in the tub). Carefully feel the grey air hose where it exits the blower. It should be warm to the touch. If it is cold, please
contact MTI for service. Please note that some skin sensitive people might experience the so-called “cold
air effect”, which is caused by the actual sensation of air bubbles running along the skin, giving the bather
a “shivering” sensation. Note: Even if the air entering the tub was hot enough to burn the skin, this shivering effect
would still persist. The heated blower is not designed to heat your bath water, just to preheat the incoming air.
If your tub is installed against an outside wall(s), it is recommended to adequately insulate the wall(s) to
minimize heat loss. Do not insulate the blower itself; the blower needs sufcient air space surrounding it
for proper circulation and operation.
Q. Is it safe to use bath salts or bath oils in my air bath?
A. Water soluble products such as bath salts are ne to use, however, MTI does not recommend the use
of heavy bath oils. If bath oil is used, refer to the cleaning section of your manual for proper after care
and cleaning instructions. Products containing strong natural or chemical dyes may discolor the jets and/
or controls on your tub. Check the label to ensure the products are safe for acrylic or plastics, and always
use according to the product recommendations.
16
Q. How can I get scratches out of my acrylic tub?
A. Most scratches can be buffed out using an automotive polish. Any polish suitable for use on "clear
coated" automobile paint is ne. Deeper scratches and chips may require the services of a professional
acrylic repair technician.
Q. My bath's hydrotherapy system has been working great for years, and now has
stopped working. What should I check rst?
A. The problem is most likely the breaker or the GFCI outlet under the tub. Check your breaker box rst,
and then use a hairdryer to test the outlet under your bath where the equipment is plugged in. This should
identify the problem. If both these items check out ne, please have your registration number available and
contact our technical service department.
Q. How do I nd the serial or registration number on my bath?
A. The registration number can be found on a silver sticker attached to the outside wall of your bath. It is
typically placed 3-4 inches over the pump and /or air blower.
17
MTI LIFETIME LIMITED
RESIDENTIAL WARRANTY
MTI WHIRLPOOL, AIR TUB AND SOAKING TUB RESIDENTIAL WARRANTY
This warranty is effective for all MTI acrylic whirlpools, air tubs, soaking tubs, and spas manufactured
after January 1, 2006, and is in lieu of all other warranties. MTI Baths (MTI) provides a limited warranty
on its products for use in the continental United States of America* to original purchasers for personal or
single family use. Warranty coverage begins on date of purchase (regardless of installation date). Tubs
are warranted only when installed in an indoor climate-controlled environment according to the instructions
contained in our manual. Previously used display or floor models do not carry any warranty coverage.
Whirlpool, Soaking, & Air Tub Warranty: MTI warrants our Designer Collection whirlpool and soaking
tub products for life. The non pro-rated warranty covers the tub shell and most standard factory-installed
components, including pump, motor and standard plumbing against defects in material or workmanship.
All other components, even those included in MTI packages are subject to the MTI Two-Year parts
warranty described below. Components covered for parts only include, but are not limited to, on/off
controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED lights. MTI warrants
all Designer Collection air tubs with Air Massage thermo-air massage system for life. The warranty
covers the tub shell and blower. All controls and mechanisms are subject to the MTI Two-Year Parts only
warranty described below. The bath must be water tested for operation and leaks prior to final enclosure of the unit. Failure to do so will void warranty. If a problem is discovered after the final enclosure, MTI
will not be responsible for the cost of removing or reinstalling the tub, or for costs associated with any adjacent
materials. Proper drain installation is the responsibility of the installer. MTI’s warranty does not cover drain leakage.
Two-Year (Parts Only) Warranty: MTI warrants all other components not specified above for two years for
parts only against defects in material or workmanship. Components covered for parts only include, but are not
limited to, on/off controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED lights.
Replacement parts shall assume the remaining warranty period of the parts replaced. Replacement parts are
subject to availability, and may differ from those originally supplied. MTI cannot guarantee that parts currently in
use will be available in the future. Changes in materials, parts or specifications are not valid reasons for product
refusal or replacement under warranty claims. Grab bars and additional/ special order trims are specifically
excluded from this warranty. Valves and accessories installed and sold by MTI carry their own warranty from
their original manufacturer. MTI does not warrant valves and accessories. Check with MTI for details.
Radiance® Warranty: MTI warrants Radiance for two-years, parts only, against manufacturing defects. If the
control box or keypad fails within the two year period, MTI will send replacement parts out at no charge. In the
unlikely event that the electrical heating grid fails within the two-year period, MTI Baths’ only obligation is to
refund the purchase price of the Radiance system to the original product owner. Proof of purchase required.
Stereo H2O® Warranty: MTI warrants the transducer(s) for one-year against manufacturing defects to the
original product owner. Labor or any costs associated with gaining access for repair are specifically excluded from
warranty. Proof of purchase required.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser and mailed to
MTI Baths within one hundred twenty days from purchase in order for this warranty to take effect. Warranty
registration can also be done online at mtibaths.com/support/online-warranty.
Warranty Limitations:
The warranty is void if unit is not water tested for operation and leaks and inspected prior to final
enclosure. The MTI warranty does not cover defects, damage, or failure caused by common carrier, installer,
user, or other person.
Chips, cracks, and scratches are damages, and are NOT covered under warranty, however, they may
be repaired by a qualified technician at the owner’s/user’s expense. Damages or defects that should
be detected before installation are not covered.
Continued on next page
18
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience, incidental expenses
or material charges or any other costs related to the application of this warranty.
MTI does not cover the following: careless handling; modification of any type for any reason; improper
installation (See Installation Instructions); connections supplied by the installer; improper voltage supply/
electrical modifications; misuse; incorrect or improper maintenance; incorrect or inadequate water use; use of
improper cleaners; or extraordinary acts such as earthquakes, hurricanes, lightning, floods, hail, etc.
Extent of Warranty: This warranty extends only to the original consumer/purchaser of the MTI Baths product
when purchased and originally installed within the boundaries of the continental USA*. The warranty terminates
after transfer of ownership or if tub is installed or relocated outside the boundaries of the continental USA* by the
original consumer/purchaser prior to the expiration of the warranty period. Display floor models and overstock
sale units are excluded from this warranty. See commercial warranty for products used in commercial, rental or
multi-family applications.
Warranty Performance: In the event of any malfunction or defect covered under the terms of this warranty,
a Factory Authorized Service Agent of MTI Baths will repair the MTI product. To obtain service, contact the
MTI Service Department for an agent in your area and issuance of a service order number. No work/payment will be made without an authorized service order number. There will be no charge for parts, labor or freight
costs for parts necessary to repair the tub under warranty. Written notice of any malfunction or defect must be
given within ten days of the time the malfunctions were discovered, and must be accompanied by the tub serial number, model number and manufacturer’s date to verify purchase date. Notice must be given to:
MTI Baths, 670 N. Price Rd., Sugar Hill, GA 30518, Attn: Service Dept. MTI reserves the right to inspect the
malfunction or defect on site and determine appropriate course of action.
Acts Invalidating Warranty: Inspecting the unit prior to installation is the responsibility of the installer(s) or
person(s) acting on behalf of the user. He/she is responsible for ensuring that the unit is free of defect or
damage. The shipping container advises the installer of this responsibility. MTI is not responsible for failure
or damage that should have been discovered, repaired, and avoided by proper inspection and testing prior to
installation. Damage that occurred in transit is the responsibility of the carrier. The consignee must open and
inspect the unit for damage when it is delivered. If the unit is damaged, this must be reported immediately to
both the seller and the carrier in writing and an inspection must be requested. In the event that the carrier fails
to respond, report such response to both the seller and the carrier. Any freight claims must be filed within ten
business days. It is the responsibility of the installer, contractor, or user to install/bed the unit properly allowing
for access for service. Access must be provided to each pump and/or electrical component on the tub. The
access panel(s) must have a minimum size of 16"x14" for installation and future servicing of the equipment.
MTI Baths, Inc. will not authorize any service unless clear access is available. Access from a crawlspace or
incomplete access to all equipment may result in warranty claims being denied. Unit must be water tested
for operation and leaks prior to final enclosure. Damage, including chips or scratches, occurring to the
unit during installation is the responsibility of the installer and after installation is the responsibility
of the user.
Disclaimers: MTI Baths is not responsible for incidental or consequential damages/losses from any cause
such as water damage to carpeting, floors, or ceilings. Optional equipment not manufactured by MTI or
installed by MTI is not covered. Damages or defects that should be detected before installation are not
covered. This limited warranty does not include labor, transportation, or other costs incurred in the removal
and/or reinstallation of the original unit or replacement unit. Costs related to obtaining access for repair are
not covered. The foregoing warranty is EXCLUSIVE and in lieu of all other warranties, including any other
warranty of quality, express or implied, and including any warranty of merchantability, or any warranty of
fitness for any particular purpose.
Customer Service: To verify coverage or request service, please contact the MTI service department at
800-783-8827. Please have serial or registration number available.
* Exceptions for Alaskan and Canadian Customers: MTI Baths extends the complete Residential Limited Lifetime Warranty to any
applicable product installed within a 75-mile radius of an Authorized MTI Distributor. Any installation site outside the 75-mile radius will
be covered for two years, parts only.
* Exceptions for Hawaiian Customers: MTI Baths extends the complete Residential Limited Lifetime Warranty to Hawaiian customers
on the islands of Maui, Kauai and Oahu only. All other locations will be covered for two years, parts only.
19
MTI COMMERCIAL WARRANTY
This warranty is effective for all MTI acrylic whirlpools, air tubs, soaking tubs, and spas manufactured after
February 1, 2006, and is in lieu of all other warranties. Warranty coverage begins on date of purchase
(regardless of installation date). MTI Baths, Inc. provides a limited warranty to the original purchaser for
commercial, rental or multi-family applications. Tubs are warranted only when installed in a climate-controlled
environment according to the instructions contained in our manual. Previously used display or floor models do
not carry any warranty coverage.
Whirlpool, Soaking, & Air Tub Warranty: MTI warrants our Designer Collection whirlpool and soaking
tub products for two years. The non pro-rated warranty covers the tub shell and most standard factoryinstalled components, including pump, motor and standard plumbing against defects in material or
workmanship. All other components, even those included in MTI packages are subject to the MTI one-year
parts warranty described below. Components covered for parts only include, but are not limited to, on/off
controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED lights. MTI warrants
all Designer Collection air tubs with Air Massage thermo-air massage system for two years. The warranty
covers the tub shell and blower. All controls and mechanisms are subject to the MTI one year parts only
warranty described below. The bath must be water tested for operation and leaks prior to final enclosure of the unit. Failure to do so will void warranty. If a problem is discovered after the final enclosure, MTI will not
be responsible for the cost of removing or reinstalling the tub, or for costs associated with any adjacent materials.
Proper drain installation is the responsibility of the installer. MTI’s warranty does not cover drain leakage.
One-Year (Parts Only) Warranty: MTI warrants options, accessories and all other components not specifically
listed above for one year for parts only against defects of material or workmanship. Components covered for
parts only include, but are not limited to: on/off controls, transformer boxes, neck jet pillows, low water sensors,
solenoid valves & LED lights. Replacement parts shall assume the remaining warranty period of the parts
replaced. Replacement parts are subject to availability, and may differ from those originally supplied. MTI cannot
guarantee that parts currently in use will be available in the future. Changes in materials, parts or specifications
are not valid reasons for product refusal or replacement under warranty claims. Grab bars and additional/ special
order trims are specifically excluded from this warranty. Valves, accessories and fixures installed and sold by MTI
carry their own warranty from their original manufacturer. MTI does not warrant valves, bath fixtures (tub filler) and
accessories. Check with MTI for details.
Radiance® Warranty: MTI warrants Radiance for two years, parts only, against manufacturing defects. If the
control box or keypad fails within the two year period, MTI will send replacement parts out at no charge. In the
unlikely event that the electrical heating grid fails within the two year period, MTI Baths’ only obligation is to
refund the purchase price of the Radiance system to the original product owner. Proof of purchase required.
Stereo H2O® Warranty: MTI warrants the transducer(s) for one year against manufacturing defects to the
original product owner. Labor or any costs associated with gaining access for repair are specifically excluded from
warranty. Proof of purchase required.
Return of Warranty Card: The warranty registration card must be completed by the purchaser within one
hundred twenty days from purchase and mailed to MTI Baths in order for this warranty to take effect. Warranty
registration can also be done online at mtibaths.com.
Warranty Limitations:
Your warranty is void if unit is not water tested for operation and leaks and inspected prior to final
enclosure. Our warranty does not cover defects, damage, or failure caused by common carrier, installer, user,
or other person.
Chips, cracks, and scratches are damages and are NOT covered under warranty, however, they may
be repaired by a qualified technician at the owner’s/user’s expense. Damages or defects that should
be detected before installation are not covered.
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience, incidental expenses
or material charges or any other costs related to the application of this warranty.
Continued on next page
20
We do not cover the following: careless handling; modification of any type for any reason; improper installation
(see Installation Instructions); connections supplied by the installer; improper voltage, supply/electrical
modifications; misuse; incorrect or improper maintenance; incorrect or inadequate water use; use of improper
cleaners; or extraordinary acts such as earthquakes, hurricanes, lightning, floods, hail, etc.
Extent of Warranty: This warranty extends only to the original consumer/purchaser of the MTI Baths product
when purchased and originally installed within the boundaries of the continental USA (unless otherwise noted).
The warranty terminates after transfer of ownership or if tub is installed or relocated outside the boundaries of
the continental USA by the original consumer/purchaser prior to the expiration of the warranty period.
Warranty Performance: In the event of any malfunction or defect covered under the terms of this warranty,
a Factory Authorized Service Agent of MTI Baths will repair the MTI product. To obtain service, contact the
MTI Service Department for an agent in your area and issuance of a service order number. No work/payment will be made without an authorized service order number. There will be no charge for parts, labor or freight
costs for parts necessary to repair the tub under warranty. Written notice of any malfunction or defect must be
given within ten days of the time the malfunctions were discovered, and must be accompanied by the tub serial number, model number and manufacturer’s date to verify purchase date. Notice must be given to:
MTI Baths, 670 N. Price Rd., Sugar Hill, GA 30518, Attn: Service Dept. MTI reserves the right to inspect the
malfunction or defect on site and determine appropriate course of action.
Acts Invalidating Warranty: Inspecting the unit prior to installation is the responsibility of the
installer(s) or person(s) acting on behalf of the user. He/she is responsible for ensuring that the unit
is free of defect or damage. Our shipping container advises the installer of this responsibility. MTI is
not responsible for failure or damage that should have been discovered, repaired, and avoided by
proper inspection and testing prior to installation. Damage that occurred in transit is the responsibility
of the carrier. The consignee must open and inspect the unit for damage when it is delivered. If the unit is
damaged, this must be reported immediately to both the seller and the carrier in writing and an inspection
must be requested. In the event that the carrier fails to respond, report such response to both the seller and
the carrier. Any freight claims must be filed within ten business days. It is the responsibility of the installer,
contractor, or user to install/bed the unit properly allowing for access for service. Access must be provided to
each pump, air blower and/or electrical component on your tub. The access panel(s) must have a minimum
size of 16"x14" for installation and future servicing of the equipment. MTI Baths, Inc. will not authorize any
service unless clear access is available. Access from a crawlspace or incomplete access to all equipment
may result in warranty claims being denied. Unit must be water tested for operation and leaks prior to
final enclosure. Damage, including chips or scratches, occurring to the unit during installation is the
responsibility of the installer and after installation is the responsibility of the user.
Disclaimers: MTI Baths is not responsible for incidental or consequential damages/losses
from any cause such as water damage to carpeting, floors, or ceilings. Optional equipment not
manufactured by MTI or installed by MTI is not covered. Damages or defects that should be detected
before installation are not covered. This limited warranty does not include labor, transportation, or other costs
incurred in the removal and/or reinstallation of the original unit or replacement unit. Costs related to obtaining
access for repair are not covered. The foregoing warranty is EXCLUSIVE and in lieu of all other warranties,
including any other warranty of quality, express or implied, and including any warranty of merchantability, or
any warranty of fitness for any particular purpose.
Customer Service: To verify coverage or request service, please contact the MTI service department at
800-783-8827 or email customerservice@mtibaths.com. Please have serial or registration number available.