Motorola WU830G User Manual

User Guide

WU830G

Wireless USB Adapter

Power

Link

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to

operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WU830G complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

Wireless LAN and your Health

Caution: Exposure to Radio Frequency Radiation.

To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet, and ankles) must be at least 20 cm (8 inches).

Restrictions on Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, these situations may include:

• Using wireless equipment on board an airplane.

• Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.

FCC Certification

The WU830G contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

Canada - Industry Canada (IC)

The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada.

This Class B digital device complies with Canadian ICES-003 (NMB-003).

Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada

Europe - European Declaration of Conformity

All products with the CE marking comply with the EMC Directive (89/336/EEC), the Low Voltage Directive (73/23/EEC), and the R&TTE Directive (1999/5/EC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms and the equivalent international standards:

• ETS 300-826, 301 489-1General EMC requirements for radio devices.

• ETS 300-328-2 Technical requirements for Radio equipment.

• EN 60950 Safety

Caution: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. Contact local authority for regulations.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA, Intelligence Everywhere, and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, W indows Me and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of W ireless Ethernet Compatibility Alliance, Inc. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004.

Section 1:Overview

Features ................................................................................................................ 1-2

Understanding Your User Guide......................................................................... 1-3

Box Contents ........................................................................................................ 1-3

Simple Home Network Diagram .......................................................................... 1-4

Wireless Connections.......................................................................................... 1-5

USB Adapter Physical Description ..................................................................... 1-6

Front of USB Adapter..........................................................................................1-6

Back of USB Adapter ..........................................................................................1-7

Section 2:Installation

Before You Begin ................................................................................................. 2-1

Enterprise Business Users..................................................................................2-1

Small Office/Home Office Users..........................................................................2-2

Security Options................................................................................................... 2-2

Security Example ................................................................................................2-4

Installing Your USB Adapter................................................................................ 2-5

Device Configuration Setup................................................................................. 2-5

Section 3:Configuration

Understanding the Antenna Icons ...................................................................... 3-2

Starting the Configuration Utility and Viewing Link Status Information.......... 3-3

Link Status Information........................................................................................3-4

Connecting to an Available Wireless Network................................................... 3-6

Creating a Network Profile................................................................................... 3-8

Configuring Security Settings........................................................................... 3-11

Setting Security for a Wireless Network or a Profile..........................................3-12

Open Authentication..........................................................................................3-13

Shared Authentication.......................................................................................3-14

WPA-PSK Authentication..................................................................................3-16

WPA Authentication ..........................................................................................3-17

Removing a Network from the Profile List ....................................................... 3-21

Viewing Product Information............................................................................. 3-22

Removing the Wireless USB Adapter............................................................... 3-23

WU830G I

CONTENTS

Section 4:Troubleshooting

Hardware Solutions...............................................................................................4-1

My computer is experiencing difficulty connecting to the wireless

network. .................................................................................................................4-1

I would like to test if my Internet connection is live........................................................4-2

Section 5:Glossary

II WU830G

Section 1:Overview

Congratulations on purchasing the Motorola WU830G Wireless USB Adapter!

With the WU830G, your laptop or desktop computer is free to join and enjoy all the benefits of an 802.11b/g wireless home or small office network. Once connected, accessing a single broadband connection with everyone else on the network is simple and fun. You can also share files, pictures, peripherals, printers, and more. You’ll need one WU830G for each computer.

Because your WU830G works with USB 2.0 (and is backward compatible with USB 1.0 and 1.1), you’ll be able to enjoy blazing fast speeds on your wireless network. Since the WU830G receives its power from the USB port, there is no extra power plug to overload your power strip.

The WU830G complies with the 802.11b and the new, nearly 5-times-faster, 802.11g wireless standard. With Wi-Fi Access (WPA) included, your wireless connections are robust and secure, giving you the confidence to communicate without fear that the signal could be compromised.

Protected

WU830G 1-1

SECTION 1 OVERVIEW

After installing the USB adapter, you’ll have the ability to wirelessly connect to your network to send and receive emails, print documents, or game online from your computer.

Wireless USB Adapter WU830G

Features

The WU830G has the following features:

! CD-ROM based Installation Wizard to provide easy installation

! Device Configuration and Status Utility

! Wireless security using WPA with TKIP encryption, 802.1X with

EAP-type Authentication

! Compatibility with both 802.11g and 802.11b network standards

! Upgradeable firmware to stay current with the latest specifications

(as they become available from the Motorola website)

1-2 WU830G

OVERVIEW SECTION 1

Understanding Your User Guide

The User Guide is divided into the following sections:

Overview Describes the WU830G and its functions, the

technology used, and recommended practices for using it.

Installation Provides instructions for installing the firmware

and hardware and setting up the firmware to get your adapter up and running.

Configuration Describes the Configuration Utility that manages

your WU830G.

Troubleshooting Provides a list of frequently asked questions and

possible solutions.

Box Contents

Glossary List of terms and acronyms.

Your box contains the following:

WU830G

USB 2.0 Cable

CD-ROM

Quick Start

Guide

WU830G 1-3

SECTION 1 OVERVIEW

Simple Home Network Diagram

Your wireless USB adapter enables you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below:

In the example above, the Internet communicates with the modem, which in turn communicates with the wireless router. The wireless router acts as the gateway to your network, sending information to whichever device asks for information. In this example, the USB adapter enables your notebook computer to be part of the wireless network.

1-4 WU830G

OVERVIEW SECTION 1

Wireless Connections

Your wireless USB adapter uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard.

For example, your USB adapter can work with both the ‘b’ and ‘g’ specifications. The 802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits data rates up to 54 Mbps. Both standards operate in the 2.4 GHz wireless range. These are theoretical speeds so your performance may vary.

A Word About Data Rates: Data rate is the speed at which individual bits of data flow through a channel. It is not the same speed at which entire files are uploaded or downloaded. These speeds will vary, and are often less than the maximum data rate. Upload and download speeds are affected by several factors including, but not limited to: the capacity of and the services offered by your cable operator or broadband service provider, channel capacity, network traffic, computer equipment, type of server, number of connections to server, and availability of Internet router(s).

WU830G 1-5

SECTION 1 OVERVIEW

USB Adapter Physical Description

Front of USB Adapter

The following illustration shows the front of the WU830G:

The WU830G has the following features:

Feature Description

1 Power LED Indicates that the USB adapter is powered.

2 Link LED Indicates the activity of the wireless network

traffic.

1-6 WU830G

OVERVIEW SECTION 1

Back of USB Adapter

The following illustration shows the back of the WU830G:

FCC ID: ACQWU830G

MODEL: WU 830G

Tested To Comply

With FCC Standards

FOR HOME OR OFFICE USE

PART NUMBER: 512 761-001 -00 S/N:

MODEL WU83 0G

MADE IN TAIWAN

USB

connector

Label under

WU830G

The following describes the features on the back and bottom of the WU830G:

Feature Description

USB

Connector for one end of the USB 2.0 cable.

Connector

Label Includes the model number, part number, serial

number, and MAC Address.

MAC Address

Located on the label under the words

WIRELESS MAC.” This is the MAC Address for

“ the WU830G.

WU830G 1-7

Section 2:Installation

Before You Begin

You need to collect information so that you can setup your WU830G correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office).

Also, you need to consider the type of security to enable for your wireless connection. A discussion of the types of security available follows this section.

Enterprise Business Users

Obtain the following information from your network administrator:

! Network names (SSID) of the specific wireless networks to which

you are going to connect, either WPA or WEP:

! WPA (Wi-Fi Protected Access) wireless network key

information (may include network authentication type, encryption type, and/or network key) for any WPA enabled networks to which you want to connect.

! WEP (Wired Equivalent Privacy) wireless network key

information (network key) for any WEP enabled networks to which you want to connect.

! For Microsoft Windows

workgroup name.

! For a network account, the domain name, a user name, and a

password.

! An IP address (if not using a DHCP server).

! Networks connected to an authentication server, if any.

networking, the customer name and

WU830G 2-1

SECTION 2 INSTALLATION

Small Office/Home Office Users

The access point that communicates with the WU830G has a pre-assigned network name (SSID) that the WU830G recognizes upon startup.

! If you are setting up a new wireless network and want to use

WEP (Wired Equivalent Privacy) security, use any string of characters on the wireless router/access point for the network key. This will generate a HEX or ASCII key that you must match when setting up your WU830G.

! If you are connecting to an existing WEP enabled network, obtain

the network key from the wireless router/access point.

! If you are connecting to a WPA-enabled access point, obtain the

WPA (Wi-Fi Protected Access) wireless network key information (network authentication type, encryption type, network key) from the wireless router/access point.

Security Options

The WU830G is designed for both the home user and business. WPA is a powerful, standards-based, interoperable security technology for wireless local area networks (the subset of the future IEEE Std 802.11i standard) that encrypts data sent over radio waves.

The WPA protocol was developed to overcome the weaknesses of the WEP protocol. Both protocols require the use of network key information, and either protocol can be enabled or disabled, depending on the type of network connection being made.

Various options are available for selecting network authentication and data encryption. It is important for you to understand these options when deciding which (if any) security protocol to use.

2-2 WU830G

INSTALLATION SECTION 2

The following table lists the network authentication options and the data encryption options available for each type of authentication:

Network Authentication Data Encryption

Option Description Option Description

Open With open authentication there is no

data encryption.

Shared The network operates in Shared

Key authentication mode when a network key is used for data encryption. WEP is the type of encryption used. The Shared Key authentication mode is the least secure.

WPA-PSK For infrastructure environments

without the RADIUS infrastructure. WPA-PSK supports the use of a pre-shared key. WPA-PSK is the next generation of wireless network security for home and small office environments.

WPA The network operates in IEEE

802.1x authentication mode. This mode is for environments with a Remote Access Dial-In User Service (RADIUS) infrastructure.

This authentication is usually used by enterprise business systems or large corporations.

In a RADIUS environment, various Extensible Authentication Protocols (EAPs) are supported. These may include TLS, TTLS, PEAP, and LEAP.

Disabled No

encryption is used.

WEP 64-bit or WEP 128-bit

TKIP A network

TKIP with four EAP methods:

TLS

TTLS

PEAP

LEAP

A network key is used.

key is used (more secure).

A network key is used (more secure).

WU830G 2-3

SECTION 2 INSTALLATION

Security Example

If you want to use a more secure protocol, the wireless network to which you are connecting must also support that protocol. For example, let’s say you decide to enable WPA-PSK on your WU830G. However, the slightly older wireless network you want to connect to only supports WEP, which means that you cannot use WPA (and should use WEP) because the security protocols must match between the WU830G and the access point.

For additional information about the options supported by the WU830G, refer to Section 3, Configuration.

2-4 WU830G

INSTALLATION SECTION 2

Installing Your USB Adapter

To install the software and hardware:

1 Insert the supplied CD-ROM into the CD-ROM drive. The

software automatically starts the Installation Wizard program.

2 If the software does not automatically start, from your desktop,

select Start > Run > the name of your CD ROM

directory:/setup.exe.

3 Follow the prompts to set up your USB adapter.

If Windows 98SE prompts you for the original Windows CD-ROM, insert the CD-ROM, and direct Windows to its proper location (for example, D:\WIN98).

4 Locate an empty USB port on your computer.

5 Connect one end of the USB 2.0 cable to the USB port on the

back of the WU830G and connect the other end of the USB 2.0 cable to the USB port on your laptop or desktop computer:

WU830G

Your computer may vary from illustration

6 Complete the installation instructions supplied on the CD-ROM.

Device Configuration Setup

After installing the USB adapter and software, you will need to connect to a network. Refer to Section 3, Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, set up security, and set up modes of operation.

WU830G 2-5

Section 3:Configuration

You can use the information in this section to:

! Understand the antenna icons

! Start the Configuration Utility and view link status information

! Connect to an available wireless network

! Create network profiles

! Configure security settings

! Remove a network from the profile list

! View product information

! Remove the WU830G from your computer

The screenshots shown may look slightly different from the ones in your version of the software.

WU830G 3-1

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