motorola W377/W372
Getting Started Guide
get started
get started
insert your SIM card & battery
get started
12
34
56
get started
charge battery
New batteries are not fully charged. To charge your
phone’s battery, plug the battery charger into your
phone and into an electrical outlet.
When charging is finished, your display shows
Charge Complete
For tips on battery life and charging, see the
Battery Tips section.
.
get started
turn phone on & off
Press and hold
seconds, or until the display
turns on or off.
make a call
Enter a phone number and
N
press
answer a call
When your phone rings
and/or vibrates, open the flip
or press
end a call
Press O.
.
N
.
O for a few
basics
basics
your phone
Right Soft Key
Right Soft Key
Left Soft Key
Left Soft Key
Web Browser Key
Web Browser Key
Volume Keys
Volume Keys
Make &
Make &
answer calls.
answer calls.
Charge up &
Charge up &
connect to your
connect to
PC.
your PC.
Note:
Your phone may not appear exactly as the
images in this manual. All key locations and
functions are the same, though some sequences
may be different, depending on the service
provider.
Message Key
Message Key
Turn on & off,
Turn on & off,
hang up,
hang up, exit
exit menus.
menus.
Open menus.
Open menus.
Navigate menus.
Press Left to enter
Navigate menus.
QuickTEXT
Listen to music.
Listen to music.
basics
menus
1
Press s to open the
MainMenu
2
Press S up, down, right &
left to highlight a menu
option.
.
3
Press
Select
highlighted option.
to select the
SELECT
basics
emergency calls
To c all the emergency
number:
Press keypad keys to enter
the emergency number, then
press
Your service provider programmes one or more
emergency phone numbers, such as 999, that you
can call under any circumstances, even when your
phone is locked or the SIM card is not inserted.
Note:
phone’s pre-programmed emergency number(s)
may not work in all locations. Sometimes an
emergency call cannot be placed due to network,
environmental or interference issues.
N
to call it.
Emergency numbers vary by country. Your
basics
voicemail
Find it:
recent calls
Find it:
Shortcut:
of dialled calls.
s>e Messages
s>s Recent Calls
Press N from the home screen to see a list
>
Voicemail
basics
status indicators
Status indicators show at the top of the home
screen:
Signal
Signal
Strength
Strength
GPRS
GPRS
Active
Active
Data
Data
Active
Active
Roaming
Roaming
Active
Active
Active Call
Active Call
Line 1 or 2
Line 1 or 2
&*7ã? E
Service Provider
23.08.07
e
s
n
Camera
sz
t
08:45
Contacts
å
S
Batter y
Battery
Level
Level
Headset
Headset
Active
Active
Ring
Ring
Style
Style
New
New
Message
Message
Bluetooth
Bluetooth
Active
Active
basics
menu map
n
Contacts
s
Recent Calls
• Received Calls
• Dialled Calls
• NotePad
• Call Times
•Data Times
•Data Volumes
e
Messages
•Create
• Inbox
•Draft
•Outbox
• Quick Notes
•Voicemail
•Browser Msgs
• Info Services
•MMS Templates
É
Extras
•Calculator
• MyMenu
•Alarm Clock
• Stop Watch
•Chat
• Dialling Services
STK Applications
•
• Calendar
•Lantern
*Optional features.
**Provided on the W377 only.
Q
Games
á
WebAccess
h
Multimedia
•Camera **
• Pictures
• Sounds
•FM Radio
l
Personalise
•Home Screen
• Main Menu
• Colour Setting
•Greeting
• Wallpaper
• Screen Saver
• Quick Dial
w
Settings
• Ring Style
• Bluetooth Link
• Call Divert
•In Call Setup
• Initial Setup
• Phone Status
• Headset
•Network
*
• Security
• Easy Prefix *
•Lantern
This is the standard main menu
layout. Your phone’s menu may be
a little different.
customise
customise
change ring
To c h ange ring volume:
Find it:
> style
1
2
To c h ange ring style:
Find it:
Scroll to the style you want and press
y Loud Ring z Soft Ring
Î Vibrate † Vibrate & Ring
Ó Vibrate then Ring Ò Silent
s >w Settings
>
Ring Style
Detail
Scroll to
Press S right or left to raise or lower
volume.
Ring Volume
and press
s>w Settings
Change
>
Ring Style> Style
.
Select
:
customise
set screensaver
Find it:
Scroll to an image and press
set wallpaper
Find it:
Scroll to an image and press
Press s>
l Personalise
Select
This feature helps save your screen, but
TIP
not your battery. To extend battery life,
turn off the screensaver.
Press s>
l Personalise
Select
>
.
>
.
Screen Saver
Wallpaper
FM radio
FM radio
listen to radio
1
Plug a 2.5 mm headset into your phone.
Note:
The radio won’t work without the
headset. Your phone uses the headset cord as
an antenna.
2
Press s>
3
Press
To t u ne in a station,
To s c an available stations,
To adjust volume,
To t u rn t h e radio off,
unplug the headset.
h Multimedia >
Select
(the left soft key).
press S up or down.
FM Radio
.
press S left or right.
holdS left or right.
press s>
FM Radio OFF
or
contacts
contacts
store contacts entry
Enter a phone number from the home screen.
1
Press
Store
.
2
Press
Change
to open the
3
Enter a name for the new phonebook entry.
4
Press
Done
to store the entry.
call contact entry
Find it:
Scroll to the entry you want to call and pressN.
s>n Contacts
Name
entry area.
camera
camera
take a picture
Find it:
1
2
view photos
Find it:
>
Press s > h
Point the camera lens at the photo subject and
Capture
press
Press
delete it.
s
>
to take the photo.
Store
to save the photo or
Press s > h
Go To Pictures
Multimedia > Camera
Discard
Multimedia > Camera
to
text messages
text messages
send a text message
Find it:
>
1
2
3
Presss >
Create Message
Type the message and press OK. In text entry
mode, press # to switch to iTap™
(predictive text entry), Tap Extended, Numeric
or Symbol.
In the
Send
screen, enter the number you want
to send to using the keypad keys and press OK.
Press
Send
when ready to send the message.
Send messages in only 5 clicks! In the
TIP
home screen, press the left arrow of
the navigation key to enter directly into
the text message editor. Type the text
and press
select or enter the number you want to
send your message to. Then click
It's that easy!
>
SMS/EMS
e Messages
Send To
. In the
>
Send
Create
screen,
Send
.
Bluetooth
®
®
Bluetooth
use a headset or hands-free car kit
You can connect your phone with a Bluetooth
headset or car kit to make hands-free calls.
The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of
wireless devices and their accessories may be
prohibited or restricted in certain areas. Always
obey the laws and regulations on the use of these
products.
Before you try to connect your phone with a
hands-free device, make sure the device is on and
ready in pairing or bonding mode (see the user
guide for the device). You can connect your phone
with only one device at a time.
Find it:
Free
s
>
Look for device
> Z
Settings
>
Bluetooth Link
>
Hands
Bluetooth
®
Your phone lists the devices it finds within range.
1
Scroll to a device in the list and press s or
Select
to connect to the device.
2
If necessary, enter the device passkey (such
as 0000) and press OK.
When your phone is connected, the Bluetooth
O
indicator
shows in the home screen.
Battery Use & Battery Safety
• Motorola recommends you always use Motorola-branded
batteries and chargers.
by non-Motorola batteries and/or chargers.
unqualified battery or charger may present a risk of fire, explosion,
leakage, or other hazard. Improper battery use, or use of a damaged
battery, may result in a fire, explosion, or other hazard.
•
Battery usage by children should be supervised.
• Important:
•
• Charging precautions:
•
•
Motorola mobile devices are designed to work best with
qualified batteries. If you see a message on your display such as
Invalid Battery
•
Remove the battery and inspect it to confirm that it bears a
Motorola “Original Equipment” hologram;
•
If there is no hologram, the battery is not a qualified battery;
•
If there is a hologram, replace the battery and retry charging it;
•
If the message remains, contact a Motorola Authorized Service
Center.
New batteries or batteries stored for a long time may take more time to
charge.
room temperature. Never expose batteries to temperatures below 0°C
(32°F) or above 45°C (113°F) when charging. Always take your mobile
device with you when you leave your vehicle
When storing your battery, keep it in a cool, dry place.
It is normal over time for battery life to decrease, and for the battery to
exhibit shorter runtime between charges or require more frequent or
longer charging times.
The warranty does not cover damage caused
or
Unable to Charge
When charging your battery, keep it near
Caution:
, take the following steps:
Use of an
• Avoid damage to battery and mobile device.
open, crush, bend, deform, puncture, shred, or submerge the battery or
mobile device. Avoid dropping the battery or mobile device, especially
on a hard surface. If your battery or mobile device has been subjected
to such damage, take it to a Motorola Authorized Service Center before
using. Do
not
as a hair dryer or microwave oven.
• Use care when handling a charged battery
placing it inside a pocket, purse, or other container with metal objects.
Contact with metal objects (such as jewelry, keys, beaded chains) could
complete an electrical circuit (short circuit), causing the battery to
become very hot, which could cause damage or injury.
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center for proper
battery disposal.
Warning:
explode.Before using your phone, read the battery safety information in
the “Safety and General Information” section.
Motorola, Inc., Consumer Advocacy Office,
1307 East Algonquin Road, Schaumburg, IL 60196
attempt to dry it with an appliance or heat source, such
Never dispose of batteries in a fire because they may
Do not disassemble,
—particularly when
032375o
1
www.motorola.com
Certain mobile phone features are dependent on the capabilities and settings
of your service provider’s network. Additionally, certain features may not be
activated by your service provider, and/or the provider’s network settings may
limit the feature’s functionality. Always contact your service provider about
feature availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this user’s
guide are based upon the latest available information and are believed to be
accurate at the time of printing. Motorola reserves the right to change or
modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of their
respective owners. The Bluetooth trademarks are owned by their proprietor
and used by Motorola, Inc. under license.
Caution:
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the
equipment.
© Motorola, Inc. 2006.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software contained in
the Motorola products may not be modified, reverse-engineered, distributed,
or reproduced in any manner to the extent allowed by law. Furthermore, the
purchase of the Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free license
to use that arises by operation of law in the sale of a product.
2
SAR Data
Specific Absorption Rate Data
This model meets international guidelines for exposure to radio
waves.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves recommended by
international guidelines. These guidelines were developed by the
independent scientific organization ICNIRP and include safety margins
designed to assure the protection of all persons, regardless of age and
health.
The guidelines use a unit of measurement known as the
Specific Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles
devices used by the general public is 2 W/kg and the highest SAR value
for this device when tested at the ear was 0.9 W/kg.
offer a range of functions, they can be used in other positions, such as on
the body as described in this user guide.
SAR value is 0.23 W/kg.
As SAR is measured utilising the device’s highest transmitting power, the
actual SAR of this device while operating is typically below that indicated
above. This is due to automatic changes to the power level of the device
to ensure it only uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental requirements for
safe exposure. Please note that improvements to this product model could
cause differences in the SAR value for later products; in all cases,
products are designed to be within the guidelines.
The World Health Organization has stated that present scientific
information does not indicate the need for any special precautions for the
use of mobile devices. They note that if you want to reduce your exposure
then you can do so by limiting the length of calls or using a “hands-free”
device to keep the mobile phone away from the head and body.
1
2
1
As mobile devices
In this case, the highest tested
3
Additional Information can be found on the websites of the World Health
Organization (
(
http://www.motorola.com/rfhealth
1. The tests are carried out in accordance with international guidelines
2. Please see the Safety and General Information section about body
http://www.who.int/emf
for testing. The limit incorporates a substantial margin for safety to
give additional protection for the public and to account for any
variations in measurements. Additional related information includes
the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
worn operation.
) or Motorola, Inc.
).
4
EU Conformance
European Union Directives
Conformance Statement
Hereby, Motorola declares that this product is in
compliance with:
•
The essential requirements and other relevant provisions of Directive
1999/5/EC
•
All other relevant EU Directives
0168
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your
DoC, enter the product Approval Number from your product’s label in the
“Search” bar on the Web site.
Safety Information
Product
Approval
Number
5
Safety and General Information
Safety Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this information
before using your mobile device.*
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON,
it receives and transmits RF energy. When you communicate with your
mobile device, the system handling your call controls the power level at
which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of unauthorised
antennas, modifications or attachments could damage the mobile device
and/or may result in your device not complying with local regulatory
requirements in your country.
DO NOT hold the external antenna when the mobile device is IN USE.
Holding the external antenna affects call quality and may cause the
mobile device to operate at a higher power level than needed.
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
6
Product Operation
When placing or receiving a phone call, hold your mobile device just like
you would a landline phone.
If you wear the mobile device on your body, always place the mobile
device in a Motorola-supplied or approved clip, holder, holster, case or
body harness. If you do not use a body-worn accessory supplied or
approved by Motorola, keep the mobile device and its antenna at least
2.5 centimetres (1 inch) from your body when transmitting.
When using any data feature of the mobile device, with or without an
accessory cable, position the mobile device and its antenna at least
2.5 centimetres (1 inch) from your body.
Using accessories not supplied or approved by Motorola may cause your
mobile device to exceed RF energy exposure guidelines. For a list of
Motorola-supplied or approved accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed or otherwise
configured for RF energy compatibility. In some circumstances your mobile
device may cause interference with other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices instruct
you to do so. These locations include hospitals or health care facilities
that may be using equipment that is sensitive to external RF energy.
In an aircraft, turn off your mobile device whenever instructed to do so by
airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Pacemakers
If you have a pacemaker, consult your doctor before using this device.
Persons with pacemakers should observe the following precautions:
7
•
ALWAYS keep the mobile device more than 20 centimetres (8 inches)
from your pacemaker when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the pacemaker to minimise the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some mobile devices may interfere with some hearing aids. In the event
of such interference, you may want to consult your hearing aid
manufacturer or doctor to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult your doctor or the
manufacturer of your device to determine if it is adequately shielded from
RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area
where you drive. Always obey them.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a mobile device may
be distracting. Discontinue a call if you cannot concentrate on driving.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving practices can be found in the “Smart Practices While
Driving” section at the end of this guide and/or at the Motorola Web site:
www.motorola.com/callsmart
.
Operational Warnings
Obey all posted signs when using mobile devices in public areas, such as
health care facilities or blasting areas.
8
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always
posted and can include fuelling areas such as below decks on boats, fuel
or chemical transfer or storage facilities or areas where the air contains
chemicals or particles, such as grain, dust or metal powders.
When you are in such an area, turn off your mobile device and do not
remove, install or charge batteries. In such areas, sparks can occur and
cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water, punctured
or subjected to a severe fall, do not use it until you take it to a Motorola
Authorised Service Centre. Do not attempt to dry it with an external heat
source, such as a microwave oven.
Batteries and Chargers
If jewellery, keys, beaded chains or other conductive
materials touch exposed battery terminals, this could
complete an electrical circuit (short circuit), become very
hot and could cause damage or injury. Be careful when
handling a charged battery, particularly when placing it
inside a pocket, purse or other container with metal
objects.
Use only Motorola Original batteries and chargers.
Caution:
To avoid risk of personal injury, do not dispose of your
battery in a fire.
Your battery, charger or mobile device may contain symbols, defined as
follows:
9
Symbol Definition
032374o
Important safety information follows.
032376o
032375o
Do not dispose of your battery or mobile device
in a fire.
Your battery or mobile device may require
recycling in accordance with local laws. Contact
your local regulatory authorities for more
information.
Do not throw your battery or mobile device in the
trash.
www.motorola.com/recycle
Li Ion BATT
032378o
Your mobile device contains an internal lithium
ion battery
Do not let your battery, charger or mobile device
get wet.
Listening at full volume to music or voice
through a headset may damage your hearing
Choking Hazards
Your mobile device or its accessories may include detachable parts, which
may present a choking hazard to small children. Keep your mobile device
and its accessories away from small children.
10
Glass Parts
Some parts of your mobile device may be made of glass. This glass could
break if the product is dropped on a hard surface or receives a substantial
impact. If glass breaks, do not touch or attempt to remove. Stop using your
mobile device until the glass is replaced by a qualified service centre.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when playing video games. These may
occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts or if you have a family
history of such occurrences, please consult with your doctor before
playing video games or enabling a flashing-lights feature (if available) on
your mobile device.
Discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements or disorientation. It is always a good idea to hold the screen
away from your eyes, leave the lights on in the room, take a 15-minute
break every hour and stop use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a headset
may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a
doctor.
11
FCC Notice
FCC Notice To Users
The following statement applies to all products that have received
FCC approval. Applicable products bear the FCC logo, and/or an
FCC ID in the format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by
the user. Any changes or modifications could void the user’s authority to
operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB connector, or is otherwise
considered a computer peripheral device whereby it can be connected to a
computer for purposes of transferring data, then it is considered a Class B
device and the following statement applies:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
12
WHO Information
Information from the World Health
Organisation
Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may
want to limit your own or your children’s RF exposure by limiting the
length of calls or by using handsfree devices to keep mobile phones away
from your head and body.
Source: WHO Fact Sheet 193
Further information:
http://www.who.int./peh-emf
13
Caring for the Environment by Recycling
This symbol on a Motorola product means the product should
not be disposed of with household waste.
Recycling Mobile Phones and Accessories
Please do not dispose of mobile telephones or electrical accessories, such
as chargers or headsets, with your household waste. In some countries or
regions, collection systems have been set up to handle waste electrical
and electronic items. Please contact your regional authorities for more
details. If no suitable scheme exists, you may return unwanted mobile
telephones and electrical accessories to any Motorola Approved Service
Centre in your region.
14
WARRANTY INFORMATION
Motorola guarantees to you, the original purchaser, the Personal
Communicator and accessories which you have purchased from an
authorised Motorola dealer (the "Products"), to be in conformance with the
applicable Motorola specifications current at the time of manufacture for
a term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months
from the date on which you detect a defect in material, workmanship or
lack of conformity and in any event within a term not to exceed the
Warranty Term, and must immediately submit the Product for service to
Motorola's Authorised Repair or Service Centre. Motorola shall not be
bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without
extra charge, as your exclusive remedy, repair or replace your Product
which does not comply with this warranty; or failing this, to reimburse the
price of the Product but reduced to take into account the use you have had
of the Product since it was delivered. This warranty will expire at the end
of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms
and conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola
disclaims all other warranties, terms and conditions express or implied,
such as fitness for purpose and satisfactory quality.
15
In no event shall Motorola be liable for damages nor loss of data in excess
of the purchase price nor for any incidental special or consequential
damages* arising out of the use or inability to use the Product, to the full
extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if
you are a consumer, such as a warranty of satisfactory quality and fit for
the purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed
your Motorola Personal Communicator and original accessories will
honour a warranty claim and/or provide warranty service. Alternatively,
for further information on how to get warranty service, please contact
either the customer service department of your service provider or
Motorola's call centre at (GB) +44 (0) 870 9010 555,
(BE) +32 (0) 2 700 16 60, (CH) 0800 553 109, (IE) +353 1850 909 555.
CLAIMING
In order to claim the warranty service, you must return the Personal
Communicator and/or accessories in question to Motorola's Authorised
Repair or Service Centre in the original configuration and packaging as
supplied by Motorola. Please avoid leaving any supplementary items like
SIM cards. The Product should also be accompanied by a label with your
name, address, and telephone number; name of operator and a description
of the problem. In the case of vehicular installation, the vehicle in which
the Personal Communicator is installed should be driven to the Authorised
Repair or Service Centre, as analysis of any problem may require
inspection of the entire vehicular installation.
* including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
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In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The phone should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number
[MSN]. Such information is contained with the Product.
You must ensure that any and all repairs or servicing is handled at all
times by a Motorola Authorised Service Centre in accordance with the
Motorola Service requirements.
In some cases, you may be requested to provide additional information
concerning the maintenance of the Products by Motorola Authorised
Service Centres only, therefore it is important to keep a record of any
previous repairs, and make them available if questions arise concerning
maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product
have been altered, deleted, duplicated, removed, or made illegible.
Motorola reserves the right to refuse free-of-charge warranty service if
the requested documentation can not be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards
are warranted for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries,
parts, and Personal Communicator equipment that have been replaced
shall become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries
or parts.
Motorola will not be responsible in any way for problems or damage
caused by any ancillary equipment not furnished by Motorola which is
attached to or used in connection with the Products, or for operation of
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Motorola equipment with any ancillary equipment and all such equipment
is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral
equipment not supplied by Motorola, Motorola does not warrant the
operation of the Product/peripheral combination and Motorola will not
honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with
the Product. Motorola specifically disclaims any responsibility for any
damage, whether or not to Motorola equipment, caused in any way by the
use of the Personal Communicator, accessories, software applications and
peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories, software
applications and peripherals are not manufactured and supplied by
Motorola.
WHAT IS NOT COVERED BY THE WARRANTY
This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterations or repair
carried out by unauthorised persons.
The following are examples of defects or damage not covered by this
product warranty:
1 Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2 Defects or damage from misuse, access to incompatible sources,
accident or neglect.
3 Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4 Breakage or damage to antennas unless caused directly by defects
in material or workmanship.
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5 Products disassembled or repaired other than by Motorola in such a
manner as to adversely affect performance or prevent adequate
inspection and testing to verify any warranty claim.
6 Defects or damage due to range, coverage, availability, grade of
service, or operation of the cellular system by the cellular operator.
7 Defects or damage due to moisture, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the
modular tab broken.
9 All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to
normal wear and tear.
Note:
The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on
usage conditions and network configurations. As a consumable product,
the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six
months from date of purchase and up to (200) charges (Optimum
Performance Time).
The warranty for Motorola rechargeable batteries becomes void if (i) the
batteries are charged other than by Motorola approved battery chargers
specified for the charging of the battery, (ii) any of the seals on the battery
are broken or show evidence of tampering, (iii) the battery is used in
equipment or service other than the cellular telephone equipment for
which it is specified.
Depending on operating conditions and your usage habits, wear and tear
might take place of components including mechanical problems related to
Product housing, paint, assembly, sub-assemblies, displays and keyboards
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and any accessories which are not part of the Product's in-box
configuration. The rectification of faults generated through wear and tear
and the use of consumable items like batteries beyond their Optimum
Performance Time as indicated in the product manual is considered to be
your responsibility and therefore Motorola will not provide the free
Warranty repair service for these items.
INSTALLED DATA
Please make and retain a note of all data you have inserted into your
Product, for example, names, addresses, phone numbers, user and access
codes, notes, etc. before submitting your Product for a Warranty service
as such data may be deleted or erased as part of the repair or service
process.
Please note if you have downloaded material onto your Product, for
example ring tones, ring tunes, screensavers, wallpaper, games, etc. these
may be deleted or erased as part of the repair process or testing process.
Motorola shall not be responsible for such matters. The repair or testing
process should not affect any such material that was installed by
Motorola on your Product as a standard feature.
OUT OF WARRANTY REPAIRS
If you request Motorola to repair your Product any time after the Warranty
term or where this warranty does not apply due to the nature of the defect
or fault, then Motorola may at its discretion carry out such repairs subject
to you paying Motorola its fees for such a repair or it may refer you to an
authorised third party to carry out such repairs.
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accessories
H700 Bluetooth®
Headset
These and other accessories available at:
www.motorola.com
For more information about your phone, please visit:
www.motorola.com/support
H670 Bluetooth®
Headset
P790
Portable
Charger
@6803630F07@
6803630F07
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