Motorola V65P user Manual

V65p
CDMA
PTT

Welcome

Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V65p wireless phone.
Headset Jack
Insert headset
accessory for
handsfree use.
Left Soft Key
Perform functions
identified by left
display prompt.
Volume Keys
Adjust earpiece &
ringer volume.
]
w
s
EXIT SELECT
Datebook
Ü G
n
p
t
f
Speakerphone Button
Menu Key
Right Soft Key
Perform functions identified by right display prompt.
Voice Key
Create voice records, phonebook & shortcut names.
Send Key
Make & answer
calls, view recently
dialed calls list.
Push to Talk Button
Used for 2-way
communications
with other Push to
Talk subscribers.
Accessory Connector Port
Insert charger & phone accessories.
Power / End Key
Turn phone on/off, end calls, exit menu.
CLR Key
Delete text.
5-Way Navigation Key
Scroll through menus & lists, set feature values.
1
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2005. The information contained in Motorola’s user’s guides is believed to be
correct at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice. The contents of Motorola’s user manuals are provided “as is.” Except as required by applicable by law, no warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this guide.
Manual number: 6809492A59-B
2

Contents

Contents Getting Started
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning Your Phone On. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . 11
Learning to Use Your Phone
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the 5-Way Navigation Key. . . . . . . . . . . . . . . . . . . 14
Using Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing a Code, PIN, or Password . . . . . . . . . . . . . . . 28
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 29
If You Forget a Code, PIN, or Password . . . . . . . . . . . . . 30
Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Push to Talk (PTT) Calls
One-to-One Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Group Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Alert Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Barge Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Storing PTT Contacts and Groups . . . . . . . . . . . . . . . . . 34
Viewing Your Push to Talk Contacts List. . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . . . . 33
3
Sorting Your Push to Talk Contacts List . . . . . . . . . . . . 35
Using the Speakerphone During Push to Talk Calls . . . 36
Push to Talk Calling States . . . . . . . . . . . . . . . . . . . . . . 36
Basic Push to Talk Instructions . . . . . . . . . . . . . . . . . . . 40
Making Push to Talk Calls. . . . . . . . . . . . . . . . . . . . . . . 41
Answering a Barge Call. . . . . . . . . . . . . . . . . . . . . . . . . 46
Answering an Alert Call. . . . . . . . . . . . . . . . . . . . . . . . . 47
Answering an Alert Call When the Flip is Closed . . . . . 47
Canceling an Incoming Push to Talk Call . . . . . . . . . . . 48
Setting Up Your Phone
Storing Your Name and Phone Number . . . . . . . . . . . . 49
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . 49
Setting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Answer Options. . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting Display Color. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting a Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting a Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . 51
Setting a Screensaver Image . . . . . . . . . . . . . . . . . . . . 52
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling Features
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 54
Dialing International Numbers. . . . . . . . . . . . . . . . . . . . 54
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 56
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 58
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Up a Conference Call . . . . . . . . . . . . . . . . . . . . . 60
Phone Features
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 63
Specific Absorption Rate Data Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
. . . . . . . . . . . . . . . . . . . . 73
5

Getting Started

CAUTION:
first time, read the
Legal Information
gray-edged pages at the back of this guide.
Before using the phone for the
Important Safety and
included in the
032259o

About This Guide

This guide describes the basic features of your Motorola
Getting Started
wireless phone.
To obtain another copy of this guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals http://motorola.ca/consumer
or contact the Motorola Customer Call Center at 1-800-331-6456 (U.S.A.) or 1-800-461-4575 (Canada).
Optional Features
This label identifies an optional network or subscription-dependent feature that may not be offered by all service providers in all geographical areas. Contact your service
provider for more information.
(U.S.A.)
(Canada)
6
Optional Accessories
This label identifies a feature that requires an optional Motorola Original™ accessory.

Battery Tips

Battery life depends on the network, signal strength, temperature, features, and accessories you use.
Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.
Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
Getting Started
7
Contact your local recycling center for proper battery disposal.
Warning:
they may explode.
Never dispose of batteries in a fire because
Warning:
safety information in the “Safety and General Information” section included in this guide.
Before using your phone, read the battery

Installing the Battery

Your phone is designed to use only Motorola Original batteries and
Getting Started
accessories.
Action
1
Remove the battery from its protective clear plastic case.
2
If necessary, push down the battery door release latch and lift the door off of the phone.
3
Insert the battery, printed arrow first, at the top of the battery compartment and push down.
under the tab
Release
Latch
8
Action
4
Insert the ridge at the bottom of the battery door into the base of the phone, then push the door down and snap it into place.

Charging the Battery

New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
Action
1
Plug the travel charger into your phone with the release tab facing up.
2
Plug the other end of the travel charger into the appropriate electrical outlet.
3
When your phone indicates the release tab and remove the travel charger.
Release
Tab
040100o
Charge Complete
, press
Getting Started
Tip:
You can safely leave the travel charger connected to the phone after charging is complete. This will the battery.
not
damage
9

Turning Your Phone On

010403o
010403o
Action
1
Open your phone.
2
Press and hold P for 2 seconds to turn on the phone.
3
If necessary, enter your 4-digit unlock code and press
Adjusting
Getting Started
Volume
Press the up or down volume keys to:
increase or decrease earpiece volume during a call
increase or decrease the ringer volume setting when the home screen is visible (flip must be open)
•Tip:
At the lowest volume setting, press the down volume key once to switch to vibrate alert. Press it again to switch to silent alert. Press the up volume key to cycle back to vibrate alert, then ring alert.
turn off an incoming call alert
OK(+
).
Vol ume
Power Key
Keys
10

Making a Call

Action
1
Press the keypad keys to dial the phone number.
2
Press N make the call.
3
Press O or close the flip to end the call.

Answering a Call

When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
Action
1
Press N,
2
Press O or close the flip to end the call.
ANSWER(+
) or open the flip.

Viewing Your Phone Number

To view your phone number from the home screen, press
M$
While you are on a call, press
.
M >My Tel. Numbers
.
Getting Started
11

Learning to Use Your Phone

See page 1 for a basic phone diagram.

Using the Display

The home screen is displayed when you are call or using the menu. You must be in the home screen to dial a phone number.
[
,
U
V5^
TELUS
Messages Ringstyles
Datebook
Learning to Use Your Phone
* Optional network/subscription dependent feature.
Note:
Your home screen may look different than the
display shown above.
Press the 5-way navigation key ( to select one of the menu feature icons. If you select a menu icon by mistake, press screen.
12
e
t
L
M
12:00am
e
PH.BOOKRECENT
Menu Indicator
Soft Key Labels
S
) left, right, up, or down
O
to return to the home
not
Browser*
on a
The e (menu) indicator indicates that you can press the Menu key (
Labels at the bottom corners of the display show the current soft key functions. Press the left soft key ( right soft key ( left or right soft key label.
The following status indicators can display:
2.
Digital Analog Signal
1.
Signal Strength
M
3.
Push to Talk
) to enter the main menu.
-
+
) to perform the function indicated by the
5.
4.
Roam
[
,
U
5^
V
Message Indicator
6.
Battery Level
7.
Ring Style
) or
12:00am
e
PH.BOOKRECENT
Learning to Use Your Phone
1. Signal Strength Indicator
strength of the network connection. You cannot make or receive calls when the transmit) indicator is displayed.
2. Digital or Analog Signal Indicator
whether your phone is receiving a signal or not.
3. Push to Talk Use Indicator
phone is connected to the Push to Talk network and if the network is available ( (
1X
).
!
Vertical bars show the
(no signal) indicator or
Shows that your
U
) or unavailable
)
(no
Shows
13
4. Roam Indicator
010403
seeking or using another network system outside your home network.
Note:
When the roam indicator displays, you can still make and receive Push to Talk calls when you are in the 1X coverage area and connected to the Push to Talk network.
5. Mesage Waiting Indicator
when you receive a voicemail or text message.
6. Battery Level Indicator
show the battery charge level. Recharge the
battery when
sounds.
7. Ring Style Indicator
y
= loud ring
|
=vibrate
{
= silent
Low Battery
Shows that your phone is
Indicates
Vertical bars
displays and the battery alert
Shows the ring style setting.
z
=soft ring
}
= vibrate and ring
Using the 5-Way
o
Navigation Key
Learning to Use Your Phone
Use the 5-way navigation key (
S
) to scroll up, down, left, or right through the menu system, highlight menu items, and change feature settings. Press
OK (C
14
) to select a highlighted menu item. The center select button usually performs the same function as the right soft key (
+
).
5-way Navigation Key
Tip:
Down and up are the primary movements within menus. Move left and right to change feature settings, navigate the datebook, and edit text.

Using Menus

From the home screen, press M to enter the main menu.
Menu Key
Highlighted
Menu Feature
Icon
Left Soft Key
Perform left
function.
Datebook
p
Ü
]
G
w
t
s
n
f
EXIT SELECT
Enter menu system, or open a sub-menu.
Right Soft Key
Perform right function.
5-Way
Navigation Key
Scroll up,
Press
perform right soft
down
left
, or
right
OK
(center
button) to
key function.
, .
Power & End Key
Turn phone on/off, end calls, exit menu system.
Learning to Use Your Phone
15
Press S to scroll to and highlight a menu feature icon in the main menu. Select features. The following icons represent features that may appear in the main menu, depending on your service provider and service subscription options.
More (f
) to see additional menu
Menu
Icon
Feature
M Datebook t Ring Styles
L Web Browser*
w Settings f More s
Recent Calls
*Optional network/subscription dependent feature.
Menu
Icon
Feature
n
Phonebook
Voice Records
Ü p Pictures
G Calculator e Messages x
Shortcuts
Selecting a Menu Feature
This guide shows you how to select a menu feature, starting from the home screen.
Find the Feature
The example above shows that from the home screen,
Learning to Use Your Phone
16
M
press menu, then scroll to and select to features. Press the left/right soft keys to select the functions listed in the bottom left and right corners of the display.*
Note:
to "List" mode, simply scroll to the desired menu feature and select.
, scroll to and select f (
*When you have personalized the Main Menu view
f >Phonebook
More
) from the main
Phonebook
. Press S to scroll
Selecting a Feature Option
Some features require you to select an option from a list:
[
,
U
e
V
VIEWBACK
Highlighted Option
Press
VIEW(+
to view details of highlighted option.
)
5^
Recent Calls
10) John Smith
9) Lisa Owens
Press
BACK(-
to go back to
previous
screen.
Press S to scroll up or down to highlight the option you want.
In a numbered list, press a number key to highlight the option.
In an alphabetized list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list option.
When an option has a list of possible values, press S left or right to scroll through and select a value.
When an option has a list of possible numeric values, press a number key to set the value.
To delete a part or all of an entry, see page 28.
8) Adda Thomas
)
7) Jack Bradshaw
6) Dave Thompson
5) John Smith
Press M to open sub-menu.
Learning to Use Your Phone
17

Entering Text

Some features require you to enter information.
(yÉ
Press
S
to
scroll to and
select options.
Press
CANCEL(-) BACK (-
changes.
information. BACK displays when you scroll through
a list of selections to enter or edit information.
Entry Details
Name: John Smith
No.: 2125551212 Type: Work Voice Name:
CANCEL CHANGE
) to exit without making
CANCEL
displays when you enter
$
The message center lets you compose and send text messages.
For indicator descriptions, see following
Learning to Use Your Phone
section.
(yÉ
ab
ó
Msg 1/160
Press open sub-menu.
Highlighted Option
Press
CHANGE(+
enter or edit information.
M
) to
to
18
Flashing cursor
indicates
insertion point.
Press
CANCEL(-
CANCEL
) to exit without
making changes.
M
INSERT
Press
INSERT(+
insert a quick note, picture, animation or sound.
) to
Choosing a Text Entry Method
Multiple text entry methods make it easy for you to enter names, numbers, and messages.
Press
M
>
Entry Mode
text entry screen to select one of the following entry methods:
Primary
The primary text entry method (see
Numeric
Enter numbers only (see page 26).
Symbol
Enter symbols only (see page 26).
Secondary
Setting Up a Text Entry Method
Press M>
Primary Setup
iTAP
Tap
Tap Extended
None
The secondary text entry method
Entry Setup
or
Secondary Setup
Let the phone predict each word as
you press keys (see page 24).
Enter letters and numbers by pressing
a key one or more times.
Enter letters, numbers, and symbols
by pressing a key one or more times.
Hide the
available for
or M, when e displays in any
below to set).
(see below to set).
from any text entry screen. Select
, and choose:
Secondary
setting (only
Secondary Setup
).
Learning to Use Your Phone
19
Using Capitalization
Press 0 in any text entry screen to change text case. The following indicators show capitalization status:
ab
= no capital letters
AB
= all capital letters
Text Entry Method Indicators
When you select the method, the following indicators identify the text entry setting:
Primary
g
h
f j
k
i
The following indicators identify Numeric or Symbol entry
Learning to Use Your Phone
method:
Primary
Secondary
m
Tap, no capital letters
q
l p n
o
Ab
= capitalize next
letter only
or
Secondary
Tap, capitalize next letter
only Tap, all capital letters iTAP, no capital letters iTAP, capitalize next
letter only iTAP, all capital letters
text entry
20
12
= numeric method
[
= symbol method
Using Tap Method
This is the standard method for entering text on your phone (depending on "Entry Setup" page 19).
Regular of the key you press. through additional symbols as shown in the “Character Chart” on page 23.
In a text entry screen, you can press methods. If or
Tap
method cycles through the letters and number
Tap Extended
Press To
1
A keypad key 1 or more times
2
keypad keys enter remaining characters
3OK(+) store the text
Tap
or
Secondary
entry method, see page 19.
select a letter, number, or symbol
Tip:
accept a word completion. Press space.
Tap Extended
method also cycles
Press
SELECT (+
S
right to insert a
M
is not available as the
) to
to switch entry
Primary
Learning to Use Your Phone
21
When you enter text with key functions change.
(yÉ
Character
displays at
insertion point.
ab
T
Tap
or
Tap Extended
g
Msg 1/153
method, the soft
After 2 seconds, character is accepted and cursor moves to next position.
CANCEK
Press
CANCEL(-
entry and return to the previous
When you enter 3 or more characters in a row, your phone may guess the rest of the word. For example, if you enter
prog
you might see:
(yÉ
g
ab
This is a prog ram
Learning to Use Your Phone
DELETE
If you want a different word (such as pressing keypad keys to enter the remaining characters.
22
M
) to cancel the
screen.
Msg 1/160
M
OK
Press to accept and store text.
Press S up to accept or press reject it and enter a space after
OK
progress
), continue
OK(+
Program
#
prog
)
,
to
.
Character Chart
Use this chart as a guide for entering characters with
Tap Extended
2
5
8
0
Note:
available on your phone. In an email address or URL editor,
method.
1
. 1 ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ + x * / \ [ ]
= > < # § a b c 2 ä å á à â ã α β ç
3
d e f 3 δ ë é è ê
4
g h i 4 ï í î j k l 5
6
m n o 6 ñ ö ø ó ò ô õ
7
p q r s 7 π ß t u v 8 θ ü ú ù û
9
w x y z 9 change text case, for capital letters
#
enter a space (hold to enter a return)
$
change text entry method (hold for default)
This chart may not reflect the exact character set
1
first shows common characters for that editor.
γ
λ
ξ ψ
φ
ω
σ
Learning to Use Your Phone
Tap Method Text Entry Rules
Press a keypad key repeatedly to cycle through its characters.
Press S left or right to move the flashing cursor to the left or right in a text message.
23
The first character of every sentence is capitalized. If necessary, press lowercase before the cursor moves to the next position.
If you enter or edit information and do not want to save the changes, press
S
down to force the character to
O
to exit without saving.
Using iTAP™ Method
iTAP™ software provides a predictive text entry method that lets you enter a word using 1 keypress per letter. This can be faster than phone combines the keypresses into common words.
Tap
method, because your
For example, if you press combinations that match your key presses display:
CANCEL(-
Learning to Use Your Phone
If you want a different word (such as pressing keypad keys to enter the remaining characters.
24
Press
) to
exit without
making
changes.
7 7 6 4
(yÉ
ab
ô
Msg 1/155
Prog ram
Prog Proh Spoi
CANCEL
Press lock highlighted combination.
M
SELECT(+
SELECT
) to
, letter
Press accept
Press S right to highlight another combination. Press
}
enter space.
Progress
S
up to
Program
#
to
Prog
and a
), continue
.
Press G to delete 1 character at a time. Press and hold
G
to delete multiple characters, whole words, or the
entire message.
Entering Words
In a text entry screen, you can press # to switch entry methods. An indicator tells you which method is active (see page 20). If or
Secondary
Press To
1
keypad keys (1 press per letter)
2
S
left or right highlight the combination you
3
SELECT(+
iTAP
method is not available as the
entry method, see page 19.
show possible letter combinations at the bottom of the display
want
)
lock a highlighted combination
Primary
Learning to Use Your Phone
more keypad keys
or
$
If you enter a word your phone does not recognize, the phone stores it to use as 1 of your word options. When you fill memory space for unrecognized words, your phone deletes the oldest words to add new words.
add more letters to the end of the combination.
enter the highlighted combination when it spells a word
A space is automatically inserted after the word.
25
Using Numeric Method
In a text entry screen, press # to switch entry methods until the
Press keypad keys to enter the numbers you want. When you finish entering numbers, press entry method.
12
(numeric) indicator displays.
#
to switch to another
Using Symbol Method
In a text entry screen, press # to switch entry methods until the
Press To
1
keypad keys (1 press per symbol)
2S left or right highlight the combination you
3
SELECT(+
more keypad keys
Learning to Use Your Phone
or
$
[
(symbol) indicator displays.
show possible symbol combinations at the bottom of the display
want
)
lock a highlighted combination
add more symbols to the end of the combination.
enter the highlighted combination
26
Symbol Chart
Use this chart as a guide for entering characters with symbol method.
1
. ? ! , @ _ & ~ : ; " - ( ) ' ¿
¡ % £ $ ¥
2
@ _ \
3
/ : ;
4
" & '
5
( ) [ ] { }
6
¿ ¡ ~
7
< > =
8
$ £ ¥
9
# % *
0
+ - x * / = > < # §
#
enter a space (hold to enter a return)
$
change text entry method (hold for default)
Note:
This chart may not reflect the exact character set available on your phone. In an email address or URL editor,
1
first shows common characters for that editor.
Learning to Use Your Phone
27
Deleting Letters and Words
Place the cursor to the right of the text you want to delete, and then:
Action
Press
DELETE(G
time. Press and hold
characters, whole words, or the entire message.
) once to delete one letter at a
DELETE(G
) to delete multiple

Using the Speakerphone

When you turn on your phone’s internal speakerphone, you can talk without holding the phone to your ear.
Press and hold during a call.
When the speakerphone is on, active calls. The speakerphone remains on until you press and hold
Note:
The speakerphone is disabled when you connect your phone to a handsfree car kit or headset accessory.
Learning to Use Your Phone
H
to turn the speakerphone on or off
Spkerphone On
H
again or turn the phone off.
displays during

Changing a Code, PIN, or Password

Your phone’s 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. Your service provider may reset these codes before you receive your phone.
28
If your service provider has recommend that you change them to prevent others from accessing your personal information. The unlock code must contain 4 digits, and the security code must contain 6 digits.
To change the unlock code:
not
reset these codes, we
Find the Feature
M>Settings
>
Phone Lock> Unlock Code
>
Security

Locking and Unlocking Your Phone

You can lock your phone manually or set the phone to lock automatically whenever you turn it off.
To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages,
You can make emergency calls on your phone even when it is locked (see page 54).
but you must unlock it to answer
Locking Your Phone Manually
Find the Feature
Press To
1
keypad keys enter your unlock code
2OK(+) lock the phone
M>Settings >Security
>
Phone Lock >Lock Now
.
Learning to Use Your Phone
29
Unlocking Your Phone
Tip:
Your phone’s unlock code is originally set to 1234. Many service providers reset the unlock code to the last 4 digits of your phone number.
At the
Enter Unlock Code
Press To
1
keypad keys enter your unlock code
2OK(+) unlock your phone
prompt:
Setting Your Phone to Lock
Automatically
You can set your phone to lock every time you turn it off:
Find the Feature
Press To
1
keypad keys enter your unlock code
2OK(+) activate automatic lock
Learning to Use Your Phone
M>Settings >Security
>
Phone Lock
>
Automatic Lock >On

If You Forget a Code, PIN, or Password

Note:
Your phone’s 4-digit unlock code is originally set to
1234, and the 6-digit security code is originally set to
000000. Many service providers reset the unlock code to
30
the last 4 digits of your phone number before you receive your phone.
If you forget your unlock code, try entering 1234 or the last 4 digits of your phone number. If that does not work, do the following at the
Press To
1
M
2
keypad keys enter your security code
3OK(+) submit your security code
Enter Unlock Code
display the unlock code
prompt:
bypass screen
If you forget your security code or password, contact your service provider.

Using the Phonebook

This section briefly describes basic phonebook operations. For more information about using the phonebook, see page 64.
Storing a Phone Number
Enter a phone number in the home screen, then press
STORE(+
Fill in the other fields to complete the entry.
Select number) under the same
) to create a phonebook entry with that number.
MORE
to store another number (for example, a work
Name
.
Learning to Use Your Phone
31
Recording a Voice Name
When creating a phonebook entry, scroll to press
RECORD(+
the entry’s name (within 2 seconds). When prompted, press and release the voice key and repeat the name. Press
DONE(-
). Press and release the voice key and say
) to store the voice name.
Voice Name
Dialing a Number
Press M >
More>Phonebook
> entry to call.
Voice Dialing a Number
Press and release the voice key, and say the entry’s name (within 2 seconds).
Sorting Phonebook Entries
Press M > then select whether you want to sort the phonebook list by
Name, Speed No., Voice Name
When sorting by name, you can view the
Primary
number for a name, see page 64.
Learning to Use Your Phone
More> Phonebook
number for each name. To set the primary
, or
Email
, press M>
.
All
numbers or just
Setup >Sort by
and
,
32

Push to Talk (PTT) Calls

The Push to Talk (PTT) feature lets you talk walkie-talkie style with other Push to Talk subscribers.
You can start a Push to Talk call by:
Selecting a name or number from your
Selecting a contact from your
Calls
, or
Phonebook
Entering a Push to Talk number from the keypad
lists
Dialed Calls, Received

One-to-One Calls

A one-to-one call is started between you and an individual PTTcontact. Calls to an individual contact can be sent as an Alert or Barge call (see page 34).

Group Calls

Note:
Group call is an optional network or subscription-dependent feature that may not be offered by all service providers in all geographical areas. Contact your service
provider for more information.
PTT Contacts
list
Push to Talk (PTT) Calls
A Group call (one to many) allows immediate connection to all members of a PTT group established via the Push to Talk website OR via the phone prior to initiating a group call.
. Group contacts can be
33
Note:
Group calls are always started as a Barge call (see
page 34).

Alert Calls

An Alert call allows a user to contact another Push to Talk recipient without barging-in and automatically speaking. The recipient’s handset plays an audible tone and displays a message indicating someone wants to speak with them
.

Barge Calls

Barge calls are the method by which someone receives a Push to Talk call by hearing an audible tone
immediately followed by the voice of the originator.
Storing PTT Contacts and
Groups
Using your phone, you can set up a phonebook contact for PTT and make a PTT call to a contact listed in the phonebook. To add or modify contacts to your PTT buddy list, use your service provider’s web site.
Push to Talk (PTT) Calls
34

Viewing Your Push to Talk Contacts List

From the home screen, press the Push to Talk button (
+
).
I
(
PTT Contacts
C
John
C
Mary
D
SalesTeam
D
Management
Sorting Your Push
EXIT
M
ALERT
to Talk Contacts List
You can sort your contacts list by name or by status. When sorted by name, the list displays in alphabetical order. When sorted by status, the list displays individual contacts followed by groups in alphabetical order.
Press To
1
+
2 M 3 S 4 SELECT (+) 5 CHANGE (+) 6 S 7 SELECT (+) 8 DONE (-)
display the display the highlight display the display the highlight sort the list exit
Setup
Name
PTT Contacts Contacts Menu
Setup
menu
Sort by
menu
list
Push to Talk (PTT) Calls
35

Using the Speakerphone During Push to Talk Calls

There are several ways to turn on or turn off the speakerphone during Push to Talk calls.
Action
Press H for 1 second to turn it on or off, depending on the current setting.
Spkrphone On
speakerphone is on. Press
turn it on.
Press turn it off.
For privacy, turn off the speakerphone and use the earpiece for listening.
Notes
To set the speakerphone to
20 sec timeout SpeakerPhone
The speakerphone’s default setting is ON every time the phone is turned on.

Push to Talk Calling States

Push to Talk (PTT) Calls
Call tones, text, and icons keep you informed of the calling state during Push to Talk calls.
36
displays on the home screen when the
SPEAKER
T
(+), when displayed during a call to
(+), when displayed during a call to
:
Always On
: M >
.
Settings
>
initial setup
or to a
>
Call Tones
The following table describes the call tones sent and received during Push to Talk calls.
Note:
These tones can not be customized.
Tone Sent or Received
Alert Tone received when someone is
starting an Alert call with you
Note:
When you start an Alert call, the called party receives the tone.
Ring Back when you alert a called party. Announce Barge
Call Call Connected when a Barge call has
OK to Talk when floor control is received Floor Control
Available Floor Control
Unavailable Busy Tone received when you call a
Call Refused or Unavailable
just before you receive or send a Barge call.
connected.
sent to all members on a call when floor control is available
when
+
is pressed and floor
control is not available
party who is already on another call
received when an individual is unavailable to take your call
Push to Talk (PTT) Calls
37
Icons and Text
Icons and text displays keep you informed of the status of your Push to Talk calls.
Icon/Text Displays
To Alert, Press and Release Side PTT Button
Alerting (name or number)
Alert from (name or number)
b
Connected...
(name or number)
6
Connecting...
Group
d
Connected
Group
n
Talking to
John
f
Talking to
SalesTeam
o
Listening to
John
after you select an individual contact to send an Alert call to
after you press + when sending an Alert call
when you receive an Alert call
during an Alert or Barge call and floor control is available
when you are calling a group
during a Group call and floor control is available
when you are talking to an individual
when you are talking to a group
when an individual is talking
38
Push to Talk (PTT) Calls
Icon/Text Displays
Listening to
j
John
8
Call Ended
John
f
Call Ended
Group John Busy
Alert Failed
Call Failed
John Unavailable
when a member of a group is talking
Note:
When a member of a group is talking, the member’s name displays, not the group name.
when an individual call has ended
when a Group call has ended
when an individual is not available to take your call
when an alert cannot be completed
when a call cannot be completed
when an individual is not available or does not respond to the call
Push to Talk (PTT) Calls
39

Basic Push to Talk Instructions

The following table describes actions during Push to Talk calls.
Note:
The actions are not necessarily in the exact order of
events.
Action
From the idle display, press and release + to display the
Press group, or a number to call.
Press start an Alert call with an individual.
Press and hold During a call, press and hold
to Talk
PTT Contacts
S
in the contacts list to highlight a name,
ALERT
(+), then press and release + to
+
tone to talk.
list.
to start a Barge call with a group.
+
, and wait for the
OK
40
Important:
tone, part of your message may be lost. If no one talks (or
seconds or more during a call, the call automatically disconnects. Press close the flip.
Release Press
Push to Talk (PTT) Calls
If you do not wait for the
+
is not pressed and held) for 20
O
to return to the idle display, or
+
to make floor control available.
EXIT
(-) orO to end the call.
OK to Talk

Making Push to Talk Calls

When U displays at the top of the screen, you can make and receive Push to Talk Calls.
Note:
If your phone is seeking or using another network system outside your home network, display. You can still make and receive Push to Talk calls even when you are out of range of your home network.
Making a Barge Call from the Push to Talk Contacts List
Action
1 Press+to display the PTT Contacts list 2 Press S to scroll to and highlight a group to
call
.
3 Press and hold +, to start the call 4 After the OK to Talk tone, continue to hold
+
then talk
5 Release + to give floor control to allow
another group member to talk
6 Press EXIT (-) or Oend the call
.
;
replaces U on the
.
.
.
.
Push to Talk (PTT) Calls
41
Making a Barge Call from the Idle Display Using the Keypad
Action
1 From the idle display, enter the number of
the group to call
Note:
As you enter the number, it is compared against entries in the match. If a match is found, the group name replaces the number entered.
2 Press and hold +. 3 After the OK to Talk tone, continue to hold
+
to talk
.
4 Release +to give floor control to the
group
.
5 Press EXIT (-) or O to end the call
.
PTT Contacts
list for a
.
Making a Barge Call from the Dialed and Received Calls List
42
Find the Feature
Action
1 Press S to highlight Dialed Calls or Received
Calls
.
Push to Talk (PTT) Calls
2 Press SELECT (+) to open the highlighted
list
.
3 Press S to highlight the group name or
number to call
M
>
Recent Calls
.
Action
4 Press and hold +. 5 After the OK to Talk tone, continue to hold
+
to talk
.
6 Release +to give floor control to the group 7 Press EXIT (-) or O to end the call
.
.
Making a Barge Call from the Phonebook
Find the Feature
Action
1 Press S to highlight an individual or group
to call
.
2 Press and hold +. 3 After the OK to Talk tone, continue to hold
+
to talk
.
4 Release the + to give floor control to the
group
.
5 Press EXIT (-) or O to end the call
M
>
Phonebook
.
Making an Alert Call from the Push to Talk Contacts List
Action
1 Press + to display the PTT Contacts list 2 Press S to highlight an individual to call 3 Press ALERT (+), then press and release I
.
.
.
Push to Talk (PTT) Calls
43
Action
4 When the individual responds, then
releases floor control to you, press and hold
+
.
5 After the OK to Talk tone, continue to hold
+
to talk
.
6 Release + to give floor control to the
individual
7 Press EXIT (-) or O to end the call
.
Making an Alert Call using the Keypad
Action
1 From the idle display, push the appropriate
keys on the keypad to enter the number of the individual to call
Note:
As you enter the number, it is compared against entries in the contacts list for a name match. If a match is found, the name replaces the number.
2 Press M to display the Dialing Menu 3 Press S (if required) to highlight Alert 4 Press SELECT (+), then press and release
+
. 5 After the individual responds, then releases
floor control, press and hold
Push to Talk (PTT) Calls
6 After the OK to Talk tone, continue to hold
+
to talk 7 Release + to give floor to the individual
.
+
.
.
.
.
.
.
44
Action
8 Press EXIT (-) or (O) to end the call
.
Making an Alert Call from the Dialed and Received Calls List
Find the Feature
Action
1 Press SELECT (+) enter the highlighted calls
list
.
2 Press S to highlight an entry from the list 3 Press M to enter the Last Calls menu 4 Press S to highlight Alert 5 Press SELECT (+), then press and release
+
.
6 After the individual responds then releases
floor control, press and hold
7 After the OK to Talk tone, continue to hold
+
to talk
.
8 Release + to give floor control to the
individual
9 Press EXIT (-) or O to end the call
.
M
>
Recent Call
>
Dialed Calls
or
Received Calls
.
+
.
.
.
.
Push to Talk (PTT) Calls
45
Making an Alert Call from the Phonebook
Find the Feature
Action
1 Press S to highlight an individual in the
phonebook list
2 Press SELECT (+), then press and release
+
. 3 After the individual responds and releases
floor control to you, press and hold I
4 After the OK to Talk tone, continue to hold
+
to talk
.
5 Release + to give floor control to the
individual
6 Press EXIT (-) or (O) to end the call
.
.
M
>
Phonebook

Answering a Barge Call

When you receive a Barge call (when the flip is open or closed), your phones immediately goes into mode.
Action
1 When the group releases floor control to
you, press and hold
2 After the OK to Talk tone, continue to hold
+
to talk
Push to Talk (PTT) Calls
3 Release + to give floor control to the group 4 Press EXIT (-) or (O) end the call
.
+
.
Listening
.
.
.
.
46

Answering an Alert Call

When you receive an Alert call, the
Alert from (name
Action
1 Press ANSWER (+), then press and hold +. 2 After the OK to Talk tone, continue to hold
+
to talk
3 Release + to give floor control to the
individual
4 Press EXIT (-) or (O) end the call
or
number)
.
.
Alert Tone
displays.
sounds and
.

Answering an Alert Call When the Flip is Closed

When you receive an Alert call, the and
Alert from (name
display.
Action
1 Press and release +, then press and hold
+
.
2 After the OK to Talk tone, continue to hold
+
to talk
.
3 Release + to give floor control to the
individual
4 Open the flip, then press EXIT (-) or (O) to
end the call
or
number)
.
.
Alert Tone
appears on the external
sounds
Push to Talk (PTT) Calls
47

Canceling an Incoming Push to Talk Call

Action
During the call alert tone, pressOor
Missed Alert Push to Talk Call
IGNORE
(-).
When an Alert call is missed,
Note:
Your phone does not notify you of missed Barge
calls.
Action
1 Press View (+) to display the Received Calls
list
.
2 Press S to scroll through the list 3 Press O to return the call
Push to Talk (PTT) Calls
48
Missed Call
.
displays.
.

Setting Up Your Phone

Storing Your Name and Phone Number

To store or edit your name and phone number information:
Setting Up Your Phone
Find the Feature
Shortcut:
your name and phone number.
If you do not know your phone number, contact your service provider.
Press
M>Settings >Phone Status
>
My Tel. Numbers
M$
from the home screen to edit

Setting the Time and Date

You must set the time and date to use the datebook.
Find the Feature
M>Settings>Initial Setup
>
Time and Date

Setting a Ring Style

Your phone rings or vibrates to notify you of an incoming call or other event. This ring or vibration is called an alert.
The ring style indicator in the display shows the current ring style.
49
To set a ring style:
Find the Feature
Press To
1
S
scroll to the ring style
2
SELECT(+
Each ring style contains settings for specific event alerts, ringer ID, and ringer and keypad volume. To change these settings, press
) select the ring style
M>Settings >Ring Styles
M>Settings>Ring Styles
>
Style
> Style

Setting Answer Options

You can use additional, alternative methods to answer an incoming call.
Setting Up Your Phone
Multi-Key
Open to Answer
To activate or deactivate an answer option:
Find the Feature
1
2 3S scroll to 4
answer by pressing any key
answer by opening the flip
M>Settings>In-Call Setup
>
Answer Options
Press To
S
scroll to
Open to Answer
CHANGE(+
SELECT(+
) select the option
) confirm the setting
Multi-Key
On
or
Off
or
Detail
.
50

Setting Display Color

Select the color palette that your phone uses to display indicators, highlights, and soft key labels.
Find the Feature
M>Settings>Personalize
Color Style
>

Setting a Greeting

Set a greeting that displays when the phone is turned on.
Find the Feature
M>Settings>Personalize
>
Greeting

Setting a Banner

Set a text message or greeting that displays on the home screen.
Find the Feature
M>Settings>Personalize
>
Banner

Setting a Wallpaper Image

Selects a style of wallpaper. The wallpaper image appears as a faint watermark in text and menu displays.
Find the Feature
M>Settings>Personalize
>
Wallpaper
Setting Up Your Phone
51

Setting a Screensaver Image

Selects a screensaver style. The screensaver image displays when the flip is open and no activity is detected for a specified period of time.
Find the Feature
M>Settings>Personalize
>
Screensaver

Adjusting the Backlight

Set the amount of time that the display and keypad backlights remain on.
Find the Feature
M>Settings>Initial Setup
>
Backlight
Setting Up Your Phone
52

Calling Features

For basic instructions on how to make and answer calls, see page 11.

Redialing a Number

Press To
1
N
view the dialed calls list
2
S
scroll to the entry you want to call
3N redial the number

Using Automatic Redial

When you receive a busy signal, your phone displays
To redial the phone number, press
RETRY(+
Your phone automatically redials the number. When the call goes through, your phone rings or vibrates one time, displays
Redial Successful
Call Failed, Number Busy
)
, and then connects the call.
.
N
or

Using Caller ID

Incoming Calls
Calling line identification (caller ID) displays the phone number for incoming calls in your phone’s external and internal displays.
Calling Features
53
The phone displays the caller’s name when the name is stored in your phonebook, or information is not available.
You can also set your phone to play a distinctive ringer ID for specific entries stored in your phonebook. For more information, see page 64.
Incoming Call
when caller ID

Turning Off a Call Alert

You can turn off your phone’s incoming call alert before answering the call by pressing either volume key.

Calling an Emergency Number

Your service provider programs one or more emergency phone numbers, such as 911, that you can call under any circumstances, even when your phone is locked.
Note:
Emergency numbers vary by country. Your phone’s preprogrammed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
Press To
1
Calling Features
keypad keys dial the emergency number
2N call the emergency number
54

Dialing International Numbers

Press and hold 0 to insert the local international access code (
calling.
+
) for the country from which you are

Viewing Recent Calls

Your phone keeps lists of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new entries are added.
Shortcut:
dialed calls list.
Press N from the home screen to view the
Find the Feature
Press To
1
S
2
SELECT(+
3
S
4
N
VIEW(+
M
or
or
) select the list
)
M>More > Recent Calls
scroll to
Dialed Calls
scroll to an entry
Note: < means the call
connected. call the entry’s number
Tip:
2 seconds to send the number as DTMF tones during a call.
view entry details
open the perform various operations on the entry
Received Calls
Press and hold N for
Last Calls Menu
or
to
Calling Features
55
The
Last Calls Menu
Option Description
Alert
Store
Delete
Delete All
Hide ID/Show ID
Send Message
Add Digits
Attach Number
can include the following options:
Initiate an Alert mode Push to Talk
call to the entry (see page 34).
Create a phonebook entry with
the number in the Delete the entry. Delete all entries in the list.
Hide or show your caller ID for the
next call.
Open a new text message with the
number in the
Add digits after the number.
Attach a number from the
phonebook or recent calls lists.
To
No.
field.
field.

Returning an Unanswered Call

Your phone keeps a record of your unanswered calls, and displays:
Calling Features
the T (missed call) indicator
XMissedCalls
, where X is the number of missed calls
56
Press To
1 2 3
VIEW(+
S N
) see the received calls list
select a call to return make the call

Using the Notepad

The most recent set of digits entered on the keypad are stored in your phone’s notepad memory. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the notepad:
Find the Feature
Press To
N
or
M
or
STORE(+
)
M>More>Recent Calls
>
Notepad
call the number
open the a number or insert a special character
create a phonebook entry with the number in the
Dialing Menu
to attach

Attaching a Number

While dialing (with digits visible in the display):
Press To
M >Attach Number
attach a number from the phonebook or recent calls lists
No.
Calling Features
field
57

Calling With Speed Dial

Each entry you store in your phonebook is assigned a unique speed dial number.
Tip:
To see an entry’s speed dial number, press
M>Phonebook
To speed dial a phonebook entry:
1
2 3N call the entry
, scroll to the entry, press
Press To
keypad keys enter the speed dial number
for the entry you want to call
#
submit the number
VIEW(+
).

Calling With 1-Touch Dial

To call phonebook entries 1 through 9, press and hold the single-digit speed dial number for one second.

Using Voicemail

Voicemail messages that you receive are stored
Calling Features
58
on the network. To listen to your messages, you must call your voicemail phone number.
Note:
Your service provider may include
additional information about using this feature.
Listening to Voicemail Messages
Find the Feature
The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number.
M>Messages >VoiceMail
Receiving a Voicemail Message
When you receive a voicemail message, your phone
&
displays the
New VoiceMail
Press To
CALL(+
The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number.
(voicemail message) indicator and a
notification.
) listen to the message
Storing Your Voicemail Number
If necessary, use the following procedure to store your voicemail phone number on your phone. Usually, your service provider has already done this for you.
Find the Feature
M>More >Messages M>Message Settings
>
Voicemail Setup
Calling Features
Press To
1
keypad keys enter your voicemail number
2OK(+) store the number
59
Note:
You cannot store a p (pause), w (wait), or n (number) character in this number. If you want to store a voicemail number with these characters, create a phonebook entry for it. Then, you can use the entry to call your voicemail.

Using Call Waiting

When you are on a call, an alert tone sounds to indicate that you have received a second call.
Press To
1
-
or
N
2
N
3
+
answer the new call toggle between calls ignore the new call

Setting Up a Conference Call

When you are on a call, you can dial a second number and set up a conference call.
Action
1
Press Nto put an existing call on hold.
2
Calling Features
60
Dial a second number. Wait for call to connect.
3
Press Nto link all three parties together.

Phone Features

n
w

Main Menu

This is the standard main menu layout.
organization and feature names may vary on your phone.
Not all features may be available on your phone.
Phonebook
s
Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
e
Messages
•Voicemail
• Create Message
• Inbox
•Outbox
•Quick Notes
• Drafts
• Message Settings
• Cleanup Messages
L
Web Browser
p
Pictures
f
More
(next menu screen)
Settings
(see next page)
M
Datebook
G
Calculator
x
Shortcuts
Ü
Voice Records
t
Ring Styles
•Style
Style Detail
Menu
Phone Features
61

Settings Menu

Personalize
• Main Menu
•Home Keys
•Color Style
•Greeting
• Banner
• Wallpaper
• Screen Saver
Ring Styles
•Style
Style Detail
•My Tones
Browser Setup
Connection
Phone Features
• Incoming Call
In-Call Setup
• In-Call Timer
• Answer Options
Initial Setup
• Time and Date
• SpeakerPhone
• Auto PIN Dial
• Auto Redial
• Backlight
• Status Light
• TTY Setup
•Scroll
• Language
•Contrast
•DTMF
•Master Reset
• Master Clear
Phone Status
•My Tel. Number
• Active Line
• Battery Meter
• Other Information
Headset
• Auto Answer
Car Settings
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
Network
• Current Network
• Analog Only
• Set Mode
• Srvc Status
• Service Tone
• Call Drop Tone
Security
• Phone Lock
• Lock Application
• Restrict Calls
•New Passwords
Shortcuts
Change ringer alert:
Open flip, press down volume key to decrease volume, switch to vibrate alert, or silent alert. Press up volume key to reset ring alert and increase volume.
Display my phone number:
Press
M$
home screen).
Go to dialed calls list:
Press N (from home screen).
Exit menu system:
Press O.
(from
62

Feature Quick Reference

This section helps you locate features on your phone that are not described in this guide.
Calling Features
Feature Description
3-Way Calling
Restrict Calls
TTY Calls
During a call: Dial the 3rd number to connect, press press
N
again to connect.
Restrict outgoing and/or incoming phone and Push to Talk calls:
M >Settings >Security
>
Restrict Calls> Voice Calls
Set up your phone for use
with an optional TTY device:
M >Settings >Initial Setup
>
TTY Setup
Messages
Feature Description
Send Text Message
Send a text message:
M >More> Messages
>
Create Message
>
New Short Message
N
to call,
or
Phone Features
PTT Calls
63
Phonebook
Feature Description
Create Entry
Dial Number
Voice Dia l
Phone Features
Number
Set Ringer ID for Entry
Sort Phonebook List
Set Primary Number
Create a new phonebook entry:
M >More> Phonebook M >New
Email Address
Call a number stored in the
phonebook:
M
phonebook entry, press Voice dial a number stored in the
phonebook: Press and release the voice key, and say the entry’s name (within 2 seconds).
Assign a distinctive ringer alert to a phonebook entry:
M >More M >Edit >Ringer ID
Set the order in which phonebook entries are listed:
M >More > Phonebook M >Setup >Sort by
Set the primary number for a phonebook entry with multiple numbers:
M >More > Phonebook M >Set Primary
>
>
More
Phone Number
>
Phonebook
>
Phonebook
> ringer name
> sort order
> phone number.
or
, highlight the
N
to call.
> entry
, scroll to entry
64
Feature Description
1-Touch Dial
Set 1-touch dial to call entries stored
in your phonebook:
M >Settings >Initial Setup
>
1-Touch Dial
Personalizing Features
Feature Description
Main Menu
Home Keys
Color Style
Ring Style
Ringer IDs
Reorder your phone’s main menu:
M >Settings >Personalize >Main Menu
>
Reorder
Change soft key labels and menu feature icons in the home screen:
M >Settings >Personalize
>
Home Screen >Home Keys
Set the color palette your phone uses to display indicators, highlights, and soft key labels:
M >Settings >Personalize
>
Home Screen >Color Style
Change the ring alert for an event:
M >Settings >Ring Styles
> Style
Detail
> event name
Activate distinctive ring alerts
assigned to phonebook entries:
M >Settings >Ring Styles
> Style
Detail >Ringer IDs
Phone Features
65
Feature Description
Ring Volume
Keypad Volume
Menu View
Shortcuts
Phone Features
Menu Features
Feature Description
Language
Master Reset
Set ringer volume:
M >Settings >Ring Styles
> Style
Detail >Ring Volume
Set keypad keypress volume:
M >Settings >Ring Styles
> Style
Detail >Key Volume
Display the main menu as graphic
icons or as a text-based list:
M >Settings >Personalize
Main Menu >View
Create a shortcut to a menu item:
Highlight the menu item, then press and hold
Select a shortcut:
M
> shortcut name
Set menu language:
M >Settings >Initial Setup >Language
Reset all options except unlock code, security code, and lifetime timer:
M >Settings >Initial Setup
>
Master Reset
M
>
More >Shortcuts
.
>
format
>
66
Feature Description
Master Clear
Reset all options except unlock code, security code, and lifetime timer, and clear all user settings and entries:
M >Settings >Initial Setup
>
Master Clear
Dialing Features
Feature Description
Fixed Dial
DTMF Tones
Turn fixed dialing on or off:
M >Settings >Security
>
Fixed Dial
Activate DTMF tones:
M >Settings >Initial Setup >DTMF
Send DTMF tones during a call: Press number keys.
Send stored numbers as DTMF tones during a call: Highlight a number in the phonebook or recent calls lists, then press
M>Send Tones
Phone Features
.
67
Call Monitoring
Network connection time
moment you connect to your service provider’s network to the moment you end the call by pressing time includes busy signals and ringing.
The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly.
Feature Description
Phone Features
Call Times
In-Call Timer
View call timers:
M >Recent Calls >Call Times
Display time or cost information during a call:
M >Settings >In-Call Setup
>
is the elapsed time from the
O
In-Call Timer
Handsfree Features
Note:
The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
. This
68
Feature Description
Speaker­phone
Auto Answer
(car kit* or headset)
Auto Handsfree
(car kit*)
Power-Off Delay
(car kit*)
Charger Time
(car kit*)
Activate a connected external speakerphone during a call: Press
SPEAKER(+
available) or Automatically answer calls
when connected to a car kit or headset:
M >Settings >Car Settings
or
Headset >Auto Answer
Automatically route calls to a car kit when connected:
M >Settings >Car Settings
>
Auto Handsfree
Set the phone to stay on for a period of time after the ignition is switched off:
M >Settings >Car Settings
>
Power-Off Delay
Charge the phone for a period of time after the ignition is switched off:
M >Settings >Car Settings
>
Charger Time
) (if
M>Spkrphone On
.
Phone Features
*All past and present Professional Install Car Kits and Hang-up Cups are NOT compatible with the V65p.
69
Data and Fax Calls
Feature Description
Send Data or Fax
Receive Data or Fax
Talk Then Fax
Phone Features
Connect your phone to the device, then place the call through the device application.
Connect your phone to the device, then answer the call through the device application.
Connect your phone to the device, enter the number, press
M >Dialing Menu
>
Talk Then Fax
make the call.
, then press N to
Network Features
Feature Description
Network Settings
View network information and adjust network settings:
M >Settings >Network
Personal Organizer Features
Feature Description
70
Create Datebook Event
Create a new datebook event:
M >Datebook
the center select button, press
New(+
, highlight the day, press
)
Feature Description
View Datebook Event
Event Reminder
Turn Off Alarm
Create Voice Record
Play Voice Record
Calculator
View or edit event details:
M >Datebook
the center select button, press
VIEW(+
View event reminder:
VIEW(+
Dismiss event reminder:
EXIT(-
Turn off alarm: Press
Set 8-minute delay: Press
Create a voice record: Play back a voice record:
M >Voice Records
Press and hold voice key, speak into the phone, release voice key.
Note:
to varying state and federal laws regarding privacy and recording of conversations.
Play back a voice record:
M >Voice Records > Play
> voice record
Calculate numbers:
M >Calculator
)
)
)
DISABLE(-
SNOOZE(+
Recording phone calls is subject
, highlight the day, press
) or
O
)
>[
New Voice Record]
Phone Features
71
Security
Phone Features
Feature Description
Currency Converter
Feature Description
Lock Application
Convert currency:
M >Calculator M >Exchange Rate
Enter exchange rate, press OK(+), enter amount, press
M>Convert Currency
Lock phone applications:
M >Settings >Security
>
Lock Application
.
News and Entertainments
Feature Description
Launch Micro­Browser
Download Objects from Web Page
Manage Pictures
72
Start a micro-browser session:
M >Browser
Download a picture, sound, or phone theme from a Web page: Highlight the file, press
SELECT(+
Manage pictures and animations:
M >Pictures
), then press
STORE(+
).

Specific Absorption Rate Data

The model wireless phone meets the government’s requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is
1.6 W/kg. positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when
1
Tests for SAR are conducted using standard operating
73
tested for use at the ear is 1.45 W/kg, and when worn on the body, as described in this user guide, is 0.98 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).
While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
2
74

Index

A
accessories 7, 63 accessory connector port 1 active line indicator 13 alert
defined 49 setting 10, 49, 65 turning off 10, 54
animation
downloading 72 answering a call 11, 50 application, locking and
unlocking 72
automatic redial 53
B
backlight 52 banner graphic, setting 51,
52 banner, setting 51 barring calls 63 battery
charging 9 extending battery life 7,
52 installing 8 level indicator 13, 14
browser. See micro-browser button
push to talk 1 speakerphone 1
C
calculator 71 call
adding digits after phone
number 56 alert, turning off 10, 54 answer options 50 answering 11 barring 63 call waiting 60 conference 60 deleting 55 dialed calls list 55 dialing 11 emergency number 54 ending 11 handsfree speaker 28 international access code
54 making 11 received calls list 55 receiving 11 recent calls 55
75
call (continued)
ring style 10, 49, 65 speakerphone 69 storing 55 timers 68 unanswered call 56
Call Failed, Number Busy
message 53 call waiting 60 caller ID 53, 56 calling line identification.
See caller ID car kit 68 center select button 14 character chart 23 clock
illustration 12
setting 49 CLR key 1 codes
changing 28
default 28, 30, 31
forgetting 30 color, setting 51 conference call 60, 63 cursor 18 customizing the menu 66
D
data call 70 date, setting 49
datebook 70, 71 deleting a call 55 dialed calls list 55 dialing a number 11, 67 digital or analog signal
indicator 13
display
backlight 52 color 51 description 12 home screen 12 language 66
personalizing 65 distinctive ringer alert 65 DTMF tones
activating 67
sending 55, 67
E
earpiece volume 10 emergency number 54 end key 1, 11, 15 ending a call 11 Enter Unlock Code
message 30, 31
F
fax call 70 5-way navigation key 1, 14,
15
fixed dial 67
76
flashing cursor 18 flip
open to answer 50
G
greeting, setting 51
H
handsfree speaker 28 handsfree use 68 headset
accessory, using 68 headset jack 1 Hide ID feature 56 home keys, personalizing
65
home screen
defined 12
I
incoming call
answering 11 Incoming Call message 54 indicators
active line 13
battery level 13, 14
digital or analog signal 13
loud ring style 14
menu 12
message waiting 14
missed call 56
push to talk 13 ring style 13, 14 roam 14 signal strength 13 silent alert 14 soft ring style 14 text case 20 text entry method 20 vibrate alert 14 vibrate and ring style 14 voicemail message 59
international access code
54
iTAP software 24
K
key
center select button 14 CLR 1 end 1, 11, 15 5-way navigation 1, 14,
15 left soft key 1, 13, 15, 65 menu 1, 15, 16 power 1, 10 right soft key 1, 13, 15,
65 send 1, 11, 55 voice 1 volume control 1, 10
77
keypad
answering calls 50 volume, setting 66
L
language, setting 66 left soft key
functions 1, 13, 15 personalizing 65
lock
application 72 phone 29
Low Battery message 14
M
making a call 11 master clear 67 master reset 66 menu
entering text 18 icons, changing in home
screen 65
icons, converting to text
66 icons, described 12 language, setting 66 lists 17 navigating 15 personalizing 65 rearranging features 65 using features 17
view, changing 66 menu indicator 12 menu key 1, 15, 16 message
menu feature icon 12
text 63 message waiting indicator
14
messages menu feature
icon 12
micro-browser
menu feature icon 12
using 72 missed call indicator 56 Missed Calls message 56 my telephone number 11,
49, 62
N
network settings 70 notepad 57 number
storing your number 49
viewing your number 11,
62
numbers, entering 26
O
1-touch dial
setting preference 65
using 58
78
open to answer 50 optional accessory, defined
7
optional feature, defined 6
P
passwords. See codes phone
alert, turning off 10, 54 answer options 50 clear stored information
67 codes 28 date, setting 49 keypad, answering calls
50 language, setting 66 locking 29 network settings 70 reset all options 66 ring style 10, 49, 65 security code 28 time, setting 49 turning on/off 10 unlock code 28 unlocking 29, 30, 31
phone number
adding digits after 56 attaching 2 numbers 56,
57
international access code
54 redialing 53 storing in phonebook 64 storing your number 49 viewing your number 11,
62
phonebook
attaching 2 numbers 56,
57 dialing a number 64 1-touch dial 58 picture ID 53 primary number, setting
64 ringer ID 64, 65 sorting entries 32, 64 speed dial number 58 storing an entry 64 voice dialing 64
photo
downloading 72 picture ID 53
picture
downloading 72
picture ID 53 power key 1, 10 predictive text entry 24 primary text entry method
19
push to talk
calling states 36
79
push to talk (continued)
missed alert calls 48
push to talk button
illustration 1
push to talk calls 33–48
alert calls 43–46 barge calls 41–43 basic functions 40 call tones 37 cancel incoming 48 contacts list 34 display icons and text 38 group 33 making 41 private 33 using the speakerphone
36
push to talk contacts list
setting up 33 sorting 35 viewing 35
push to talk indicator 13
R
received calls list 55 recent calls 55 redial
automatic redial 53 busy number 53
right soft key
functions 1, 13, 15
personalizing 65 ring style indicators 13, 14 ring style, setting 10, 49, 65 ring tone
downloading 72 ringer ID
setting 64
turning on/off 65 ringer volume, setting 10,
66
roam indicator 14
S
secondary text entry
method 19
security code
changing 28
default 28
forgetting 31 send key 1, 11, 55 setting
banner 51
banner graphic 51, 52
greeting 51 setting up 34 shortcuts 62, 66 Show ID feature 56 signal strength indicator 13 silent alert indicator 14 silent alert, setting 10, 49,
65
80
soft keys
functions 13, 15 illustration 1 labels 12 personalizing 65
sound
downloading 72 Speaker On message 28 speakerphone
activating 69
automatic answer 69
during push to talk calls
36
turn on/off 36 speakerphone button 1 speed dial 58 standby time, increasing 52 storing a call 55 symbol chart 27 symbols, entering 26
entering 18 entry method, selecting
19 entry method, setup 19 flashing cursor 18 iTAP software predictive
text entry 24 numeric method 26 symbol chart 27 symbol method 26 tap method 21
text case indicator 20 text entry method
selecting 19 setup 19
text entry method indicator
20 time, setting 49 timers 68 TTY device 63
T
tap method text entry 21 telephone number
storing your number 49 viewing your number 11,
62
text
capitalization, changing
20
character chart 23
U
unlock
application 72 phone 29
unlock code
bypassing 30 changing 28 default 28, 30, 31 entering 29, 30 forgetting 31
81
V
vibrate alert
setting 10, 49, 65
turning off 10, 54 voice dial 64 voice key
dialing a number 64
illustration 1 voice record 71 voicemail 58 voicemail message indicator
59
volume
earpiece 10
keypad 66
ringer 10, 66 volume keys 1, 10
W
Web pages 72 Web sessions
menu feature icon 12
U.S. patent Re. 34,976
82
IMPORTANT SAFETY AND LEGAL
INFORMATION>
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Part Number: 6809476A21-O
2

Contents

Safety and General Information FDA Consumer Information on Wireless Phones Product Registration RF Energy Interference Export Law Assurances Wireless: The New Recyclable Wireless Phone Safety Tips
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . 23
. . . . . 10
3

Safety and General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety information in user’s guides published prior to December

Exposure To Radio Frequency (RF) Energy

Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
1, 2002.

Operational Precautions

To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone.
Do NOT hold the external antenna when the phone is IN USE. Holding the external antenna affects call quality and may cause the phone to operate at a higher power level than needed. In addition, use of unauthorized antennas may result in non-compliance with the local regulatory requirements in your country.
4
Phone Operation
When placing or receiving a phone call, hold your phone as you would a wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at least 1 from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries and antennas, may cause your phone to exceed RF energy exposure guidelines. For a list of approved Motorola accessories, visit our website at

RF Energy Interference/Compatibility

Note:
interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference.
www.Motorola.com
Nearly every electronic device is susceptible to RF energy
inch (2.5 centimeters) from your body when
inch (2.5 centimeters)
.
5
Facilities
Turn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 6
inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
ALWAYS keep the phone more than 6 inches (15 centimeters) from your pacemaker when the phone is turned ON.
NOT carry the phone in the breast pocket.
Use the ear opposite the pacemaker to minimize the potential for interference.
Turn OFF the phone immediately if you have any reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
6

Use While Driving

Check the laws and regulations on the use of phones in the area where you drive. Always obey them.
When using your phone while driving, please:
Give full attention to driving and to the road.
Use handsfree operation, if available.
Pull off the road and park before making or answering a call if driving conditions so require.
Responsible driving best practices may be found in the “Wireless Phone Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart

Operational Warnings

For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
Note:
The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted.
.
7
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
Symbol Definition
Important safety information will follow.
Use only Motorola original batteries
Your battery or phone should not be disposed of in a fire.
Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Your battery or phone should not be thrown in the trash.
LiIon BATT
Your phone contains an internal lithium ion battery.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when watching television or playing
8
video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone. (The flashing-light feature is not available on all products.)
Parents should monitor their children's use of video game or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety precautions:
Do not play or use a flashing-lights feature if you are tired or need sleep.
Take a minimum of a 15-minute break hourly.
Play in a room in which all lights are on.
Play at the farthest distance possible from the screen.

Repetitive Motion Injuries

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders:
Take a minimum 15-minute break every hour of game playing.
If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.
If you continue to have sore hands, wrists, or arms during or after play, stop playing and see a doctor.
9

FDA Consumer Information on Wireless Phones

The U.S. Food and Drug Administration (FDA) provides consumer information on wireless phones at:
http://www.fda.gov/cellphones/qa.html
Following are safety-related questions and answers discussed at this web site.

Do wireless phones pose a health hazard?

The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.

What is FDA's role concerning the safety of wireless phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio
10
frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:
Support needed research into possible biological effects of RF of the type emitted by wireless phones;
Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and
Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:
National Institute for Occupational Safety and Health
Environmental Protection Agency
Federal Communications Commission
Occupational Safety and Health Administration
National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group activities, as well.
FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones.
11
FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document.

What is FDA doing to find out more about the possible health effects of wireless phone RF?

FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radio frequency energy (RF).
FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.
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What steps can I take to reduce my exposure to radio frequency energy from my wireless phone?

If there is a risk from these products--and at this point we do not know that there is--it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radio frequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use.

What about children using wireless phones?

The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.
Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly
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precautionary; it was not based on scientific evidence that any health hazard exists.

Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?

Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.

Do wireless phone accessories that claim to shield the head from RF radiation work?

Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike “hand-free” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal Trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.
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Motorola Limited Warranty for the United States and Canada

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and Accessories
as defined above, unless otherwise provided for below.
Decorative Accessories and Cases
. Decorative covers, bezels, PhoneWrap™ covers and cases.
One (1) year
purchase by the first consumer purchaser of the product unless otherwise provided for below.
Limited lifetime warranty
lifetime of ownership by the first consumer purchaser of the product.
from the date of
for the
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Products Covered Length of Coverage
Monaural Headsets.
buds and boom headsets that transmit mono sound through a wired connection.
Consumer and Professional Two-Way Radio Accessories.
Products and Accessories that are Repaired or Replaced.
Exclusions
Normal Wear and Tear.
parts due to normal wear and tear are excluded from coverage.
Batteries.
their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Only batteries whose fully charged capacity falls below 80% of
contact with liquid, water, rain, extreme humidity or
Ear
Periodic maintenance, repair and replacement of
Limited lifetime warranty
lifetime of ownership by the first consumer purchaser of the product.
Ninety (90) days
purchase by the first consumer purchaser of the product.
The balance of the original warranty or for ninety (90) days
from the date returned to the consumer, whichever is longer.
for the
from the date of
Defects or damage that result from: (a) improper
other acts
Defects or damage
use of
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