V65p CDMA PTT
Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V65p wireless phone.
Headset Jack |
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Insert headset |
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accessory for |
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handsfree use. |
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Left Soft Key |
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Datebook |
Perform functions |
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identified by left |
w G t |
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display prompt. |
s n f |
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EXIT |
SELECT |
Volume Keys
Adjust earpiece & ringer volume.
Send Key
Make & answer calls, view recently
dialed calls list.
Push to Talk Button
Used for 2-way communications with other Push to Talk subscribers.
Accessory Connector Port
Insert charger & phone accessories.
Speakerphone
Button
Menu Key
Right Soft Key
Perform functions identified by right display prompt.
Voice Key
Create voice records, phonebook & shortcut names.
Power / End Key
Turn phone on/off, end calls, exit menu.
CLR Key
Delete text.
5-Way Navigation Key
Scroll through menus & lists, set feature values.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2005.
The information contained in Motorola’s user’s guides is believed to be correct at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice. The contents of Motorola’s user manuals are provided “as is.” Except as required by applicable by law, no warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this guide.
Manual number: 6809492A59-B
2
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Turning Your Phone On. . . . . . . . . . . . . . . . . . . . . . . . . . 10 Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . 11 Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . . 12 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the 5-Way Navigation Key. . . . . . . . . . . . . . . . . . . 14 Using Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . 28 Changing a Code, PIN, or Password . . . . . . . . . . . . . . . 28 Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 29 If You Forget a Code, PIN, or Password . . . . . . . . . . . . . 30 Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Push to Talk (PTT) Calls . . . . . . . . . . . . . . . . . . . . . . . . . 33 One-to-One Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Group Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Alert Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Barge Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Storing PTT Contacts and Groups . . . . . . . . . . . . . . . . . 34 Viewing Your Push to Talk Contacts List. . . . . . . . . . . . . 35
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Sorting Your Push to Talk Contacts List . . . . . . . . . . . . 35 Using the Speakerphone During Push to Talk Calls . . . 36 Push to Talk Calling States . . . . . . . . . . . . . . . . . . . . . . 36 Basic Push to Talk Instructions . . . . . . . . . . . . . . . . . . . 40 Making Push to Talk Calls . . . . . . . . . . . . . . . . . . . . . . . 41 Answering a Barge Call. . . . . . . . . . . . . . . . . . . . . . . . . 46 Answering an Alert Call. . . . . . . . . . . . . . . . . . . . . . . . . 47 Answering an Alert Call When the Flip is Closed . . . . . 47 Canceling an Incoming Push to Talk Call . . . . . . . . . . . 48
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Storing Your Name and Phone Number . . . . . . . . . . . . 49 Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . 49 Setting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Setting Answer Options. . . . . . . . . . . . . . . . . . . . . . . . . 50 Setting Display Color. . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting a Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting a Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . 51 Setting a Screensaver Image . . . . . . . . . . . . . . . . . . . . 52 Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . 53 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . 54 Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 54 Dialing International Numbers. . . . . . . . . . . . . . . . . . . . 54 Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 56 Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 58
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Up a Conference Call . . . . . . . . . . . . . . . . . . . . . 60
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 63
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . 73
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
5
Getting Started
CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide.
032259o
This guide describes the basic features of your Motorola wireless phone.
To obtain another copy of this guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals (U.S.A.) http://motorola.ca/consumer (Canada)
or contact the Motorola Customer Call Center at 1-800-331-6456 (U.S.A.) or 1-800-461-4575 (Canada).
Optional Features
This label identifies an optional network or
subscription-dependent feature that may not be
offered by all service providers in all geographical areas. Contact your service
provider for more information.
6
Optional Accessories
This label identifies a feature that requires an optional Motorola Original™ accessory.
Battery life depends on the network, signal strength, temperature, features, and accessories you use.
• Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
•New batteries or batteries stored for a long time may take more time to charge.
•When charging your battery, keep it near room temperature.
•When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.
•Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
•It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
Started Getting
7
Contact your local recycling center for proper battery disposal.
Warning: Never dispose of batteries in a fire because they may explode.
Warning: Before using your phone, read the battery safety information in the “Safety and General Information” section included in this guide.
Getting Started
Your phone is designed to use only Motorola Original batteries and accessories.
Action
1Remove the battery from its protective clear plastic case.
2 If necessary, push down the battery door release latch and lift the door off of the phone.
Release
Latch
3 Insert the battery, printed arrow first, under the tab at the top of the battery compartment and push down.
8
Action
4 Insert the ridge at the bottom of the battery door into the base of the phone, then push the door down and snap it into place.
New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
Action
1 Plug the travel
charger into your |
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phone with the |
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release tab facing |
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up. |
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2Plug the other end of the travel charger into the appropriate electrical outlet.
3When your phone indicates Charge Complete, press the release tab and remove the travel charger.
Tip: You can safely leave the travel charger connected to the phone after charging is complete. This will not damage the battery.
Started Getting
9
Getting Started
Action
1 |
Open your phone. |
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Press and hold P |
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for 2 seconds to turn |
Power |
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on the phone. |
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Key |
3 If necessary, enter your 4-digit unlock code and press OK (+).
Adjusting
Volume
Press the up or down volume keys to:
010403o
Volume
Keys
•increase or decrease earpiece volume during a call
•increase or decrease the ringer volume setting when the home screen is visible (flip must be open)
•Tip: At the lowest volume setting, press the down volume key once to switch to vibrate alert. Press it again to switch to silent alert. Press the up volume key to cycle back to vibrate alert, then ring alert.
•turn off an incoming call alert
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Action
1 Press the keypad keys to dial the phone number.
2 Press Nmake the call.
3 Press Oor close the flip to end the call.
When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
Action
1Press N, ANSWER (+) or open the flip.
2Press Oor close the flip to end the call.
To view your phone number from the home screen, press
M$.
While you are on a call, press M > My Tel. Numbers.
Started Getting
11
Learning to Use Your Phone
See page 1 for a basic phone diagram.
The home screen is displayed when you are not on a call or using the menu. You must be in the home screen to dial a phone number.
5U, [ V^
TELUS
Messages |
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Browser* |
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M |
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Datebook |
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12:00am |
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RECENT |
e PH.BOOK |
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Menu Indicator
Soft Key Labels
* Optional network/subscription dependent feature.
Note: Your home screen may look different than the display shown above.
Press the 5-way navigation key (S) left, right, up, or down to select one of the menu feature icons. If you select a menu icon by mistake, press Oto return to the home screen.
12
The e (menu) indicator indicates that you can press the Menu key (M) to enter the main menu.
Labels at the bottom corners of the display show the current soft key functions. Press the left soft key (-) or right soft key (+) to perform the function indicated by the left or right soft key label.
The following status indicators can display:
3. Push to Talk |
4. Roam |
5. Message |
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2. Digital |
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Indicator |
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Analog |
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Signal |
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Level |
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Strength |
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7. Ring Style |
12:00am
RECENT e PH.BOOK
1. Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the !(no signal) indicator or )(no transmit) indicator is displayed.
2. Digital or Analog Signal Indicator Shows whether your phone is receiving a signal or not.
3. Push to Talk Use Indicator Shows that your phone is connected to the Push to Talk network and if the network is available (U) or unavailable (1X).
Phone Your Use to Learning
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4. Roam Indicator Shows that your phone is seeking or using another network system outside your home network.
Note: When the roam indicator displays, you can still make and receive Push to Talk calls when you are in the 1X coverage area and connected to the Push to Talk network.
5. Mesage Waiting Indicator Indicates when you receive a voicemail or text message.
6. Battery Level Indicator Vertical bars
show the battery charge level. Recharge the battery when Low Battery displays and the battery alert
sounds.
Learning to Use Your Phone
7. Ring Style Indicator Shows the ring style setting.
y= loud ring |
z= soft ring |
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}= vibrate and ring |
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{= silent |
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Using the 5-Way |
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Navigation Key |
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5-way |
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Navigation |
Use the 5-way navigation key |
Key |
(S) to scroll up, down, left, or right through the menu system,
highlight menu items, and change feature settings. Press OK (C) to select a highlighted menu item. The center select button usually performs the same function as the right soft key (+).
14
Tip: Down and up are the primary movements within menus. Move left and right to change feature settings, navigate the datebook, and edit text.
From the home screen, press Mto enter the main menu.
Highlighted
Menu Feature
Icon
Datebook
Menu Key
Enter menu system, or open a sub-menu.
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Left Soft Key |
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Right Soft Key |
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Perform left |
EXIT |
SELECT |
Perform right |
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function. |
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function. |
5-Way |
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Navigation Key |
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Power & End Key |
Scroll up, down, |
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Turn phone |
left, or right. |
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on/off, end calls, |
Press OK (center |
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exit menu |
button) to |
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system. |
perform right soft |
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key function.
Phone Your Use to Learning
15
Learning to Use Your Phone
Press Sto scroll to and highlight a menu feature icon in the main menu. Select More (f) to see additional menu features. The following icons represent features that may appear in the main menu, depending on your service provider and service subscription options.
Menu |
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Icon |
Feature |
Icon |
Feature |
M |
Datebook |
n |
Phonebook |
t |
Ring Styles |
Ü |
Voice Records |
L |
Web Browser* |
p |
Pictures |
w |
Settings |
G |
Calculator |
f |
More |
e |
Messages |
s |
Recent Calls |
x |
Shortcuts |
*Optional network/subscription dependent feature.
Selecting a Menu Feature
This guide shows you how to select a menu feature, starting from the home screen.
Find the Feature |
f> Phonebook |
The example above shows that from the home screen, press M, scroll to and select f (More) from the main menu, then scroll to and select Phonebook. Press Sto scroll to features. Press the left/right soft keys to select the functions listed in the bottom left and right corners of the display.*
Note: *When you have personalized the Main Menu view to "List" mode, simply scroll to the desired menu feature and select.
16
Selecting a Feature Option
Some features require you to select an option from a list:
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Recent Calls |
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10) John Smith |
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9) Lisa Owens |
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Press BACK (-) |
8) Adda Thomas |
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Press VIEW (+) |
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7) Jack Bradshaw |
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to go back to |
6) Dave Thompson |
to view details |
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previous |
5) John Smith |
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BACK |
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VIEW |
option. |
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Press Mto open sub-menu. |
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• In a numbered list, press a number key to highlight the |
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• Press Sto scroll up or down to highlight the option |
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you want. |
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option. |
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• In an alphabetized list, press a key repeatedly to cycle |
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matching list option. |
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Phone |
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• When an option has a list of possible values, press S left or right to scroll through and select a value.
• When an option has a list of possible numeric values, press a number key to set the value.
• To delete a part or all of an entry, see page 28.
17
Learning to Use Your Phone
Some features require you to enter information.
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Entry Details |
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scroll to and |
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Name: John Smith |
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No.: 2125551212 |
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select options. |
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Type: Work |
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Voice Name: |
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CANCEL |
CHANGE |
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Highlighted
Option
Press
CHANGE (+) to enter or edit information.
Press CANCEL (-) BACK (-) to exit without making changes. CANCEL displays when you enter
information. BACK displays when you scroll through a list of selections to enter or edit information.
The message center lets you compose and send text messages.
For indicator descriptions, see following section.
Flashing cursor indicates insertion point.
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ab ó Msg |
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CANCEL |
M |
INSERT |
Press CANCEL (-) to exit without making changes.
Press Mto open sub-menu.
Press
INSERT (+) to insert a quick note, picture, animation or sound.
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Choosing a Text Entry Method
Multiple text entry methods make it easy for you to enter names, numbers, and messages.
Press M > Entry Mode or M, when e displays in any text entry screen to select one of the following entry methods:
Primary
Numeric
Symbol
Secondary
Setting Up a Text Entry Method
Press M > Entry Setup from any text entry screen. Select
Primary Setup or Secondary Setup, and choose:
iTAP |
Let the phone predict each word as |
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you press keys (see page 24). |
Tap |
Enter letters and numbers by pressing |
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a key one or more times. |
Tap Extended |
Enter letters, numbers, and symbols |
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by pressing a key one or more times. |
None |
Hide the Secondary setting (only |
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available for Secondary Setup). |
Phone Your Use to Learning
19
Learning to Use Your Phone
Using Capitalization
Press 0in any text entry screen to change text case. The following indicators show capitalization status:
ab |
= no capital letters |
Ab = capitalize next |
AB |
= all capital letters |
letter only |
Text Entry Method Indicators
When you select the Primary or Secondary text entry method, the following indicators identify the text entry setting:
Primary |
Secondary |
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g |
m |
Tap, no capital letters |
h |
q |
Tap, capitalize next letter |
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only |
f |
l |
Tap, all capital letters |
j |
p |
iTAP, no capital letters |
k |
n |
iTAP, capitalize next |
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letter only |
i |
o |
iTAP, all capital letters |
The following indicators identify Numeric or Symbol entry method:
12 = numeric method |
[= symbol method |
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Using Tap Method
This is the standard method for entering text on your phone (depending on "Entry Setup" page 19).
Regular Tap method cycles through the letters and number of the key you press. Tap Extended method also cycles through additional symbols as shown in the “Character Chart” on page 23.
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select a letter, number, or |
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or more times |
symbol |
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keypad keys |
enter remaining characters |
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Tip: Press SELECT (+) to |
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accept a word completion. |
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Press Sright to insert a |
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space. |
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3 |
OK (+) |
store the text |
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In a text entry screen, you can press Mto switch entry methods. If Tap or Tap Extended is not available as the Primary or Secondary entry method, see page 19.
Phone Your Use to Learning
21
Learning to Use Your Phone
When you enter text with Tap or Tap Extended method, the soft key functions change.
Character displays at insertion point.
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yÉ |
ab g Msg |
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1/153 |
T |
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CANCEK |
M |
OK |
Press CANCEL (-) to cancel the entry and return to the previous screen.
After
2 seconds, character is
accepted and cursor moves to next position.
Press OK (+) to accept and store text.
When you enter 3 or more characters in a row, your phone may guess the rest of the word. For example, if you enter prog you might see:
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ab gMsg |
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This is a prog ram |
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DELETE |
M |
OK |
Press Sup to accept Program,
or press #to reject it and
enter a space after prog.
If you want a different word (such as progress), continue pressing keypad keys to enter the remaining characters.
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Character Chart
Use this chart as a guide for entering characters with
Tap Extended method.
1 |
. 1 ? ! , @ _ & ~ : ; " - ( ) ' |
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¿ ¡ % £ $ ¥ |
+ x * / \ [ ] |
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= > < # § |
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2 a b c 2 ä å á à â ã α β ç |
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3 |
d e f 3 δ ë é è ê φ |
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4 |
g h i 4 ï í î |
γ |
5j k l 5 λ
6 m n o 6 ñ ö ø ó ò ô õ ω
7p q r s 7 π ß σ
8 t u v 8 θ ü ú ù û
9w x y z 9 ξ ψ
0change text case, for capital letters
#enter a space (hold to enter a return)
$change text entry method (hold for default)
Note: This chart may not reflect the exact character set available on your phone. In an email address or URL editor, 1first shows common characters for that editor.
Tap Method Text Entry Rules
•Press a keypad key repeatedly to cycle through its characters.
•Press Sleft or right to move the flashing cursor to the left or right in a text message.
Phone Your Use to Learning
23
Learning to Use Your Phone
•The first character of every sentence is capitalized. If necessary, press Sdown to force the character to lowercase before the cursor moves to the next position.
•If you enter or edit information and do not want to save the changes, press Oto exit without saving.
Using iTAP™ Method
iTAP™ software provides a predictive text entry
method that lets you enter a word using 1 keypress per
letter. This can be faster than Tap method, because your phone combines the keypresses into common words.
For example, if you press 7764, letter combinations that match your key presses display:
Press
CANCEL (-) to exit without making changes.
( |
|
yÉ |
ab ô Msg |
|
1/155 |
Prog ram |
|
|
Prog Proh Spoi } |
||
CANCEL |
M |
SELECT |
Press SELECT (+) to lock highlighted combination.
Press Sup to accept Program.
Press Sright to highlight another combination.
Press #to enter Prog and a
space.
If you want a different word (such as Progress), continue pressing keypad keys to enter the remaining characters.
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Press Gto delete 1 character at a time. Press and hold Gto delete multiple characters, whole words, or the entire message.
Entering Words
In a text entry screen, you can press #to switch entry methods. An indicator tells you which method is active (see page 20). If iTAP method is not available as the Primary or Secondary entry method, see page 19.
|
Press |
To |
1 |
keypad keys |
show possible letter |
|
(1 press per |
combinations at the bottom of |
|
letter) |
the display |
|
|
|
2 |
Sleft or right |
highlight the combination you |
|
|
want |
|
|
|
3 |
SELECT (+) |
lock a highlighted |
|
|
combination |
|
more keypad |
add more letters to the end of |
|
keys |
the combination. |
|
or $ |
enter the highlighted |
|
|
combination when it spells a |
|
|
word |
A space is automatically inserted after the word.
If you enter a word your phone does not recognize, the phone stores it to use as 1 of your word options. When you fill memory space for unrecognized words, your phone deletes the oldest words to add new words.
Phone Your Use to Learning
25
Learning to Use Your Phone
Using Numeric Method
In a text entry screen, press #to switch entry methods until the 12 (numeric) indicator displays.
Press keypad keys to enter the numbers you want. When you finish entering numbers, press #to switch to another entry method.
Using Symbol Method
In a text entry screen, press #to switch entry methods until the [(symbol) indicator displays.
|
Press |
To |
1 |
keypad keys |
show possible symbol |
|
(1 press per |
combinations at the bottom of |
|
symbol) |
the display |
|
|
|
2 |
Sleft or right |
highlight the combination you |
|
|
want |
|
|
|
3 |
SELECT (+) |
lock a highlighted |
|
|
combination |
|
more keypad |
add more symbols to the end |
|
keys |
of the combination. |
|
or $ |
enter the highlighted |
|
|
combination |
|
|
|
|
|
|
26
Symbol Chart
Use this chart as a guide for entering characters with symbol method.
1 . ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥
2@ _ \
3/ : ;
4" & '
5 ( ) [ ] { }
6¿ ¡ ~
7< > =
8$ £ ¥
9# % *
0 + - x * / = > < # §
#enter a space (hold to enter a return)
$change text entry method (hold for default)
Note: This chart may not reflect the exact character set available on your phone. In an email address or URL editor, 1first shows common characters for that editor.
Phone Your Use to Learning
27
Learning to Use Your Phone
Deleting Letters and Words
Place the cursor to the right of the text you want to delete, and then:
Action
Press DELETE (G) once to delete one letter at a time.
Press and hold DELETE (G) to delete multiple characters, whole words, or the entire message.
When you turn on your phone’s internal speakerphone, you can talk without holding the phone to your ear.
Press and hold Hto turn the speakerphone on or off during a call.
When the speakerphone is on, Spkerphone On displays during active calls. The speakerphone remains on until you press and hold Hagain or turn the phone off.
Note: The speakerphone is disabled when you connect your phone to a handsfree car kit or headset accessory.
Your phone’s 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. Your service provider may reset these codes before you receive your phone.
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