Motorola V60v user manual

Sprint PCS Voice Phone V60v by Motorola

User’s Guide

Motorola, Inc., Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)

www.motorola.com (United States) www.motorola.ca (Canada)

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: 6809478A34-O Cover number: 8988485L61-O

Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PCS Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

PCS Operator Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Section 2: Understanding Your PCS Phone . . . . . . . . . . 8

2A. Your PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Features of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Turning Your Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power-Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Your Phone’s Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Replacing the Convertible Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering a Roam Call With Call Guard Enabled . . . . . . . . . . . . . . . . . . 22

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Redialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dialing an Emergency Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Prepend Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Abbreviated Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dialing a Number in a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Additional Dialing Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Dialing and Saving Phone Numbers With Pauses. . . . . . . . . . . . . . . . . . . 28

Dialing From the Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using Features While On a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Answering a Voice Call While Viewing or Composing a Message. . . . . . 30

Receiving a Message While in a Voice Call. . . . . . . . . . . . . . . . . . . . . . . . 31

Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

General Text Entry Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Character Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Predictive Text Entry With iTAP™ Software . . . . . . . . . . . . . . . . . . . . . .35

Adding a Word to the iTAP Software Dictionary . . . . . . . . . . . . . . . . . . . 35

Entering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the Browse Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Entering Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Deleting Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Punctuation and Other Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Capitalization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . 39

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Menu Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Standby Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Assign Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Backlight Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Other Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Abbreviated Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Auto Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Airplane Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

TTY Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Phone Book Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Phone Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Icon Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . 62

Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Changing the Lock Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Locking Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Erasing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Restricting Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Limit Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Lock Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Master Clear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . 68

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Recognizing Icons on the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Roaming on Digital Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Roaming on Analog Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting Your Phone’s Roam Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Set Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Controlling Roaming Charges Using

Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Standby Display Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Escape from “Zone of Silence” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Emergency Callback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Digital Precedence When Originating Calls in Dual Mode . . . . . . . . . . . 74

2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Selecting Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Backing Up Within a Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

2F. Managing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Outgoing Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Incoming Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Outgoing Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Incoming Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

2G.Using the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . 86

Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Finding Internal Phone Book Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Find Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

My Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Voice Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Making a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Long Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Dialing PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Phone Book Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Erasing the Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2H. Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Setting Up the Datebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Changing Event Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Changing Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Calculator Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Receiving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Read/Unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Locked State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Composing Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Sent Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Drafts Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Quick Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

2I. Using Your Phone’s Voice Record . . . . . . . . . . . . . . . . . . . . . 113

Recording a Voice Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Playing a Voice Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Deleting a Voice Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

2J. Using Your Phone’s Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 117

Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Editing a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Deleting a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Section 3: Using PCS Service Features . . . . . . . . . . . . 121

3A. PCS Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . . 122

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

New Voicemail Message Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Voicemail Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Using Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Responding to Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

3B. PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Getting Started With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . .133

It’s Easy to Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Making a Call With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Section 4: Safety and Terms & Conditions . . . . . . . . . 136

4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Safety and General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Consumer Information on Wireless Phones from the FDA . . . . . . . . . . . . 143

Specific Absorption Rate Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

4B. Terms & Conditions and Manufacturer’s Warranty . . . . . . . 149

Motorola Limited Warranty for the United States and Canada . . . . . . . . . . 150

Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

RF Energy Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Welcome to Sprint

Sprint has the most complete, all-digital wireless network in the nation. Depend on it. We are committed to bringing you the best wireless

technology available. With Sprint, you get the most complete, alldigital wireless network in the nation so all your services work the same wherever you go on the network. We built our network right from the start, so no matter where you are on the enhanced Sprint Nationwide PCS Network, all your services – whether it’s Voicemail, Caller ID, e-mail, or Picture Mail – will work the same.

This guide will familiarize you with our technology and your new PCS Vision Phone through simple, easy-to-follow instructions. If you have already reviewed the Start Here to Activate guide that was packaged with your new phone, then you’re ready to explore the advanced features outlined in this guide.

If you have not read your Start Here to Activate guide, go to Section One – Getting Started. This section provides all the information you need to unlock your phone, set up your voicemail, and much more. It also contains information on how to contact Sprint if you have any questions about your service, wish to check your account balance, or want to purchase additional products or services.

Sprint is different. All your services work the same wherever you go on the most complete, all-digital wireless network in the nation.

Welcome and thank you for choosing Sprint.

Introduction

This User’s Guide introduces you to PCS Service and all the features of your new phone. The guide is divided into the following sections:

⽧ Section 1: Getting Started

⽧ Section 2: Understanding Your PCS Phone

⽧ Section 3: Using PCS Service Features

⽧ Section 4: Safety Guidelines and Warranty Information

Throughout the guide, you will find tips that highlight shortcuts and timely reminders to help you make the most of your new phone and service.

You will get the most out of your phone if you read each section. However, if you would like to get right to a specific feature, turn to that page. Follow the instructions in that section and you will be ready to use your phone in no time.

Tip:

Note:

You can view this guide online or print it to keep it on hand. If you’re viewing it online, simply click on a topic in the Table of Contents, Index or on any page reference. The PDF will automatically display the appropriate page.

Important safety guidelines and performance information is located at the end of your User Guide. Please review these guidelines before using your phone for the first time.

Getting Started

Section 1

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With PCS Service

⽧ Setting Up Your Voicemail

⽧ PCS Account Passwords

⽧ Getting Help

Setting up service on your new PCS Voice Phone is quick and easy. This section walks you through the necessary steps to set up your phone, unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your PCS Service.

Section 1A: Setting Up Service 2

Getting Started With PCS Service

Determining if Your Phone is Already Activated

If you received your phone in the mail or purchased it at a Sprint Store, it probably has been activated. All you need to do is unlock your phone.

If your phone is not activated, refer to the Start Here Guide included with your phone.

To activate your phone, follow the directions in the Start Here Guide. You can also visit: phone online.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press - (Unlock).

2. Enter your four-digit lock code. (For security purposes, the

code is not visible as you type.)

http://activate.sprintpcs.com and activate your

Tips:

If you can’t recall your lock code, try using the last four digits of either your Social Security number or PCS Phone Number or try 0000. If none of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).

For more information, see “Setting Your Phone’s Security” on page 62.

Section 1: Getting Started

3 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your PCS Phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your PCS Phone is activated.

To set up your voicemail:

1. Press - (Menu) or K to access the main menu.

2. Highlight Voice Mail and press K or - (Select).

3. Follow the system prompts to create your passcode, record

your greeting and name announcement, and choose whether to activate One-Touch Message Access. (This is a feature that lets you access messages by pressing and holding N, bypassing the need to enter your passcode.)

Note:

For more information about using your voicemail, see “Using Voicemail” on page 123.

Voicemail setup may vary in certain areas.

Section 1A: Setting Up Service 4

PCS Account Passwords

As a PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password to sign on to Solutions. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your PCS Service), you can get a sub-account password at

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 4 for more information on your voicemail password.

PCS Vision Password

If you have a PCS Vision Phone, you can set up a PCS Vision Password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information or to change your passwords, sign on to

www.sprintpcs.com or call PCS Customer Solutions at

1-888-211-4PCS (4727).

www.sprintpcs.com and to use when calling PCS Customer

www.sprintpcs.com.

Section 1: Getting Started

5 Section 1A: Setting Up Service

Getting Help

Visiting Our Website

Stop by www.sprintpcs.com and sign on to get up-to-date information on PCS Services, options, and more.

You can also:

䢇 Review coverage maps 䢇 Learn how to use voicemail 䢇 Access account information 䢇 Purchase accessories 䢇 Add additional service plan options 䢇 Check out frequently asked questions 䢇 And more

Reaching PCS Customer SolutionsSM

You can reach PCS Customer Solutions as follows:

䢇 Dial * 2 N on your PCS Phone 䢇 Sign on to your account at www.sprintpcs.com 䢇 Call us toll-free at 1-888-211-4727 (Consumer accounts),

1-877-CLEARPY (253-2779) (Clear Pay accounts), or 1-888-788-4727 (Business accounts)

䢇 Write to us at PCS Customer Solutions, P.O. Box 8077, London,

KY 40742

Receiving Automated Usage and Invoicing Information

For your convenience, your phone provides access to invoicing information on your PCS Account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.)

To access automated invoicing information:

䊳 Press * 4 N.

Note:

This service may not be available in all areas.

Section 1A: Setting Up Service 6

PCS Directory Assistance

You have access to a variety of services and information through PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime.

To call PCS Directory Assistance:

䊳 Press 4 1 1 N.

PCS Operator Services

PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or third party.

To access PCS Operator Services:

䊳 Press 0 N.

For more information or to see the latest in products and services, visit us online at

www.sprintpcs.com.

Note:

Section 1: Getting Started

7 Section 1A: Setting Up Service

PCS Operator Services may not be available in all areas.

Understanding Your

PCS Phone

Section 2

Your PCS Phone: The Basics

In This Section

⽧ Front View of Your Phone

⽧ Viewing the Display

⽧ Features of Your PCS Phone

⽧ Turning Your Phone On and Off

⽧ Your Phone’s Battery

⽧ Replacing the Convertible Covers

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Using Features While On a Call

Section 2A

Your PCS Phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section guides you through the basic functions

and calling features of your phone.

Section 2A: Your PCS Phone: The Basics 9

Front View of Your Phone

15. External Display

14. Earpiece

13. Main Display

1. Soft Keys

12. Status Light

(Left and Right)

2. Volume Keys

3. Talk Key

4. Navigation Key

11. Voice Key

10. OK Key

9. End (Power) Key

5. Message Key

6. Smart Key

8. Back Key

7. Microphone

Section 2A: Your PCS Phone: The Basics 10

Functions

1. Soft Keys (Left and Right): Perform functions identified by the

left or right display prompt.

2. Volume Keys: Adjust earpiece speaker volume while you are on

a call, adjust ringer volume when the idle screen is showing, mute the incoming call alert, and scroll up or down through menus and lists.

3. Talk Key: Send and answer calls, view recently dialed call list.

4. Navigation Key: The four directional arrows are used to move

through menus and lists.

5. Message Key: To access the Messaging menu.

6. Smart Key: Perform two functions:

䡲 From the idle screen, press the Smart Key to access an

application (default is the phonebook name list). You can assign the smart key to a different application from Settings > Display > Assign Keys > Smart Key. (For more information, see “Smart Key” on page 51.)

䡲 While in a menu, press the Smart Key to select a

highlighted item.

7. Microphone: Speak into the microphone.

8. Back Key: Press to clear characters from the display. Back up

menu levels.

9. End(Power) Key: Press and hold to turn the phone on or off. A

short press exits the menu system or ends a call.

10. OK Key: Press to select menu items and, from the idle screen, to

display the main menu.

11. Voice Key: Press and hold for voice recording. A short press

accesses voice dial.

12. Status Light: Indicates when you have an incoming call or

message. The light changes color to indicate different states:

䡲 alternating red/green: incoming call 䡲 flashing red: text or voicemail message received

Section 2: Understanding Your PCS Phone

11 Section 2A: Your PCS Phone: The Basics

13. Main Display: Displays the phone’s main menu, features, and

modes. You can set your phone’s display to show either five or six lines of text, plus soft key labels. Six lines of text displays more information, while five lines increases text size. (See “Font Size” on page 53 for additional information.)

14. Earpiece: Allows you to hear the caller’s voice and voice

prompts.

15. External Display: When your phone is on and the flip is closed,

the external display displays the time and date, the phone status or messages to notify you of events (like incoming calls, missed calls, or new messages) that need your attention.

Section 2A: Your PCS Phone: The Basics 12

Viewing the Display Screen

Your phone displays the following icons:

Shows the strength of your phone’s connection with the network. You cannot send or receive calls when the “no signal” indicator is displayed.

No signal is available; you cannot send or receive calls or text messages when this indicator is displayed.

Displays when a call is in progress.

Displays when your phone is roaming off the Sprint Nationwide PCS Network. (Please see “Setting Your Phone’s Roam Mode” on page 71.)

Displays when your phone receives a text message.

Displays when your phone receives a voicemail message.

Shows the amount of charge left in your battery. The more segments visible, the greater the charge. Recharge your battery as soon as possible when the Low Battery warning message displays.

Note:

Section 2: Understanding Your PCS Phone

13 Section 2A: Your PCS Phone: The Basics

When you charge the battery, the battery level indicator shows how much of the charging process is complete.

Displays when your phone’s Location feature is on.

Displays when the Location feature is turned off.

Shows the currently selected alert profile. The default ringer is set to medium. Escalating ( ), High & Vibrate ( ), High ( ), Medium ( ), Low ( ), Vibrate ( ), Ringer Off ( ), Silence All ( ).

New voice and text messages

TTY on

TTY off

Alarm set indicator

Phone off: Airplane mode is activated.

Missed Call

Tip:

Display indicators let you know when you are off the enhanced Sprint Nationwide PCS Network and whether you are operating in digital or analog mode.

Features of Your PCS Phone

Congratulations on the purchase of your Sprint PCS Voice Phone V60v by Motorola. This phone is lightweight, easy to use, and reliable. It also offers many significant features and service options:

䢇 Dual-band/tri-mode capability allows you to make and receive

calls while on the Sprint Nationwide PCS Network and to roam on other analog and 800 and 1900 MHz digital networks where Sprint has implemented roaming agreements (see page 71).

䢇 The built-in organizer lets you schedule alerts to remind you of

important events (see page 96).

䢇 Two hundred internal Phone Book entries store up to five phone

numbers each (see page 87).

䢇 You can dial Speed Dial entries using one key press for locations

1-9 or two key presses for locations 10-99 (see page 91).

䢇 Your PCS Phone has a Location feature that allows the network

to detect your position, making some PCS Applications easier to use (see page 55).

䢇 Sprint PCS Voice Command

speaking someone’s name or the digits in their phone number (see page 132).

䢇 The Voice Record function can record your voice in standby

mode (see page 114).

䢇 Built-in tools and features include a stopwatch and timer, alarm

clock, world time, a calculator, and text messaging (see page 95).

lets you dial phone numbers by

Section 2A: Your PCS Phone: The Basics 14

Turning Your Phone On and Off

Turning Your Phone On

䊳 To turn your phone on, press O for approximately three

seconds.

While your phone is powering on, you will hear the startup tone and see the Sprint logo on your External or Main display (depending on whether the flip is open or closed). When your phone finds a signal, it automatically enters standby mode - the phone’s idle state. At this point, you are ready to make and receive calls.

If your phone is off the enhanced Sprint Nationwide PCS Network, you will see the appropriate Roaming icon on the display screen. For more information about Roaming, please see Section 2D, “Controlling Roaming Charges Using Call Guard” on page 72.

If necessary, enter your four-digit lock code and press K.

Tip:

Turning Your Phone Off

䊳 Press O until the powering down animation displays.

You will see Powering Off and Goodbye on the display screen before your phone turns off. If you release the power button before you see these messages, your phone will not power off.

Note:

The start-up and power-down tones may be turned ON or OFF through the Settings menu (default is ON). Please see page 46.

Power-Save Mode

If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. In Power Save mode, your phone searches for a signal every 3 minutes. You can also initiate a search for PCS Service by pressing any key (when your phone is turned on). When a signal is found, your phone automatically returns to standby mode.

Section 2: Understanding Your PCS Phone

15 Section 2A: Your PCS Phone: The Basics

Your Phone’s Battery

Your phone is designed to use only Motorola original batteries and accessories. We recommend that you store batteries in their protective cases when not in use.

Battery Capacity

Your PCS Phone has a Lithium Ion (Li-Ion) rechargeable battery. Recharge the battery before it is fully drained. The battery provides approximately 240 minutes of continuous talk time (210 minutes in CDMA 2000 and 85 minutes in analog) or approximately 190 hours of continuous standby time (310 hours in CDMA 2000 and 15 hours in analog).

Note:

Tip:

Long backlight settings, searching for service, and vibrate mode affect the battery’s talk and standby times.

Watch your phone’s battery level indicator and charge the battery before it runs out of power.

Installing the Battery

Before you can use your phone, install and charge the battery:

1. Remove the battery from its protective case.

2. If the phone’s battery door is already in

place, push the door release latch down and remove cover.

3. Insert the battery, printed arrow first, into

the battery compartment and push down.

4. Insert the ridge at the bottom of the

battery door into the base of the phone, then push the door down and snap it into place.

Section 2A: Your PCS Phone: The Basics 16

Charging the Battery

Your PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone.

Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off and you will lose all the information you were working on. For a quick check of your phone’s battery level, glance at the battery charge indicator in the upper-right corner of your phone’s display screen. If the battery charge is getting low, the battery icon ( ) blinks and the phone sounds a warning tone.

Always use a Motorola-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.

Warning!

Using the wrong battery charger could cause damage to your phone and void the warranty.

Using the Travel Charger

1. Plug the travel charger into your

phone with the release tab facing up.

2. Plug the other end of the travel

charger into the appropriate electrical outlet.

3. When your phone indicates Charge Complete, press the release

tab and remove the travel charger.

Note:

When you charge the battery, the battery power level indicator in the upper right corner of the display shows how much of the charging process is complete.

It takes approximately 3.5 hours to fully recharge a completely discharged battery. We recommend that you recharge the battery before it becomes completely discharged.

Section 2: Understanding Your PCS Phone

17 Section 2A: Your PCS Phone: The Basics

Battery Use

To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximize your battery’s performance:

䢇 Always use Motorola Original™ batteries and battery chargers.

The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.

䢇 New batteries or batteries that have been stored for a long time

may require a longer charge time.

䢇 Maintain the battery at or near room temperature when

charging.

䢇 Do not expose batteries to temperatures below -10 °C (14 °F) or

above 45 °C (113 °F). Always take your phone with you when you leave your vehicle.

䢇 When you do not intend to use a battery for a while, store it

uncharged in a cool, dark, dry place, such as a refrigerator.

䢇 Batteries gradually wear down and require longer charging times.

This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.

䢇 The more you talk on the phone or use phone features (like

sending text messages), the less standby time your battery has.

The rechargeable batteries that power this phone must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods.

Caution:

Never dispose of batteries in a fire because they may explode.

Section 2A: Your PCS Phone: The Basics 18

Replacing the Convertible Covers

You can replace the flip cover and battery cover on your phone to personalize its appearance. Matching front and back cover sets are available in a variety of colors and designs.

Note:

To remove a flip cover:

Your phone is designed to be used only with Motorola Original accessories. See your Motorola retailer for new or replacement covers.

1. Open your flip phone half way.

2. Press in the silver release button with

your fingernail.

3. While pressing the silver button in, slide

the cover off the phone.

To attach a flip cover:

1. Close your flip phone.

2. Line up the ridges on each side of the

new cover so that they align with the slots on the phone.

3. Slide the new cover onto the phone

until it snaps into place.

Section 2: Understanding Your PCS Phone

19 Section 2A: Your PCS Phone: The Basics

Displaying Your Phone Number

If you forget your phone number, your PCS Phone can remind you.

To display your phone number:

1. Press - (Menu) or K to access the main menu.

2. Select Settings.

3. Select Phone Info and My phone number. (Your phone number

will be displayed).

– or –

1. Press - (Menu) or K to access the main menu.

2. Select Phone Book and My Phone #. (Your phone number will

be displayed).

Note:

To access the phone’s main menu, press - ( mode. Menu items may be selected by highlighting them with the Navigation key and pressing K. The phone’s main menu can also be accessed by pressing K on the Navigation key from standby mode.

) from standby

Section 2A: Your PCS Phone: The Basics 20

Making and Answering Calls

Making Calls

Your PCS Phone offers many different ways to make calls including PCS Voice CommandSM (see page 132), Speed Dialing (see page 91), and using Recent Calls (see page 81).

To call a number, your phone must be turned on, be unlocked, and have a network connection with adequate signal strength.

To make a call using your keypad:

1. Make sure your phone is on.

2. Enter a phone number. (If you make a mistake while dialing,

press B [Delete] to erase one digit at a time. Press and hold B [Delete] to erase the entire number.)

3. Press N. (To make a call when you are roaming and Call

Guard is enabled, see “Controlling Roaming Charges Using Call Guard” on page 72.)

Note:

When you dial a number and the Phone Book Match feature is on, your phone searches the internal Phone Book for a matching number. If the number is found, the phone displays the corresponding name. Otherwise, the phone displays the phone number.

4. When you’re finished, press O or close the phone.

Tip:

Note:

Section 2: Understanding Your PCS Phone

21 Section 2A: Your PCS Phone: The Basics

To redial your last outgoing call, press N twice.

When making calls off the enhanced Sprint Nationwide PCS Network, always dial using 11 digits (1 + area code + phone number).

+ 148 hidden pages