Motorola V150 Service Manual

Level 1 and 2 Service Manual

V150

Dual Band Wireless Telephone

GSM 900/DCS 1800MHz with GPRS

1 and 2

V150

Level 1 and 2 Service Manual

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Controls, Indicators, and Input / Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the Battery and Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing and Replacing the Light Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing the Transceiver Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Replacing the Transceiver Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing and Replacing the Microphone and Microphone Grommet . . . . . . . . . . . . . . . . . . . . . . . . . 34

Removing and Replacing the Keypad PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Removing and Replacing the Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

SIM Card and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Live SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Accessories and Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

6809471A67-O

6809471A67-O August 20, 2003 3

V150

4 August 20, 2003

1 and 2

V150

Level 1 and 2 Service Manual Introduction

6809471A67-O

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as
authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.

To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.

Product Names

Product names included in V150 telephones are listed on the front cover. Product
names are subject to change without notice. Some product names, as well as some
frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example;

-A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:

1. This device may not cause any harmful interference, and

2. must accept interference received, including interference that may cause
undesired operation.

This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.

6809471A67-O August 20, 2003 5

1 and 2

V150

Introduction V150

6809471A67-O

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V150 Series telephones. Refer questions
about this manual to the nearest Customer Service Manager.

Audience

This document aids service personnel in testing and repairing V150 telephones.
Service personnel should be familiar with electronic assembly, testing, and
troubleshooting methods, and with the operation and use of associated test
equipment.

Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.

Scope

This document provides basic information relating to V150 Series telephones, and
also provides procedures and processes for repairing the units at Level 1 and 2
service centers including:

•Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.

Conventions

Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.

➧

6 August 20, 2003 6809471A67-O

Note: Emphasizes additional information pertinent to the subject
matter.

Level 1 and 2 Service Manual Introduction

G
E

Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and
conditions. Accidental damage, misuse, and extended warranties offered by
retailers are not supported under warranty. Non warranty repairs are available at
agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.

M

Caution: Emphasizes information about actions which may result in
equipment damage.

Warning: Emphasizes information about actions which may result
in personal injury.

Keys to be pressed are represented graphically. For example, instead of “Press
the Enter Key”, you will see “Press M”.

Information from a screen is shown in text as similar as possible to what

appears in the display. For example,

Information that you need to type is printed in boldface type

ALERTS or ALERTS or ALERTS.

Product Support

Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola
High Technology Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.

When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related

6809471A67-O August 20, 2003 7

Introduction V150

major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A. Outside U.S.A.

Phone: [phone] Phone: [phone]

FAX: [phone] FAX: [phone]

To order spare parts in the EMEA region call [phone].

To order spare parts in Asia call [phone].

8 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Specifications

Specifications

General Function Specification

Frequency Range GSM 900

Frequency Range DCS 1800

Channel Spacing 200 kHz
Channels 174 EGSM, 374 DCS, 124 GSM
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz GSM, 95 MHz DCS
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)

Operating Voltage

Average Transmit Current 300 mA max
Average Stand-by Current 4.0 mA max (DRX2), 2.0 mA max (DRX9)
Dimensions w/Slim LI Battery 82 mm x 43 mm x 26 mm

Size (Volume), w/Slim LI Battery 69 cc (4.1 cubic inches)
Weight 106 gm (3.74 oz) with cell
Temperature Range -10° C to +55° C (+15° F to +130° F)
Battery Life, 600 mAh Li Ion Battery Talk time up to 300 minutes

880-915 MHz Tx (with EGSM)
925-960 MHZ Rx

1710-1785 MHz Tx
1805-1880 MHz Rx

+3.0V dc to +4.2V dc (cell)
+4.4V dc to +6.6V dc (external charger jack
with 2.4 K ohm resistor)

(3.2 inches X 1.7 inches X 1.0 inches)

Standby time up to 300 hours
All talk and standby times are approximate

and depend on network configuration,
signal strength, and features selected.
Standby times are quoted as a range from
DRX=2 to DRX=9. Talk times are quoted
as a range from DTX off to DTX on.

Transmitter Specification

RF Power Output

Output Impedance 50 ohms nominal

Spurious Emissions

Receiver Specification

Receive Sensitivity

RX bit error rate (100k bits) Type II < 2%
Channel Hop Time 500 microseconds
Time to Camp Approximately 5-10 seconds

Speech Coding Function Specification

Speech Coding Type

33 dBm nominal GSM 900
30 dBm nominal GSM 1800

-36 dBm from 0.1 to 1 GHz,

-30 dBm from 1 to 4 GHz

-106 dBm GSM 900,

-104 dBm GSM 1800,

-104 dBm PCS

Regular pulse excitation / linear
predictive coding with long term
prediction (RPE LPC with LTP)

6809471A67-O August 20, 2003 9

Specifications V150

Speech Coding Function Specification

Bit Rate 13.0 kbps
Frame Duration 20 ms
Block Length 260 bits

Classes

Bit Rate with FEC Encoding 22.8 kbps

Class 1 bits = 182 bits; Class 2 bits = 78
bits

10 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Product Overview

Product Overview

Motorola V150 mobile telephones feature global system for mobile communications
(GSM) air interface, general packet radio service (GPRS) transport technology, and
wireless application protocol (WAP) Internet browser. The mobile telephone uses a
simplified icon and graphical-based user interface (UI) for easier operation, allow
short message service (SMS) text messaging, and include clock, alarm, datebook,
calculator, and caller profiling personal management tools. TheV150 is a dual band
phone that allows roaming within the GSM 850,GSM 900 MHz and digital cellular
system (DCS) 1800 MHz and 1900 PCS bands.

V150 telephones support GPRS and SMS in addition to traditional circuit switched
transport technologies. GPRS, where available, provides substantial increases in
mobile data communications performance and the efficient use of radio spectrum.
Data transmission rates for GSM networks can potentially increase from the
current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only benefit provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so that, for example,
email can be downloaded in “background mode.” There is no need for the user to re­connect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.

The telephones are made of polycarbonate plastic with a metal enclosure. The
display and speaker, as well as the 18-key keypad, transceiver printed circuit board
(PCB), microphone, charger and headphone connectors, and power button are
contained within the flip-phone form-factor housing. The 600 mAh Lithium Ion (Li
Ion) battery provides more than 300 minutes of talk time with up to 300 hours of
standby time
which fit into the SIM holder under the rear housing cover. These telephones feature
a 96 x 64 pixel 900 square millimeter high-resolution graphics display and external
antenna.

1

. The phone accepts 3V mini subscriber identity module (SIM) cards

Features

V150 telephones use advanced, self-contained, sealed, custom integrated circuits to
perform the complex functions required for GSM GPRS communication. Aside from
the space and weight advantage, microcircuits enhance basic reliability, simplify
maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

• Lower voltage technology that provides increased standby and talk times

• Extended GSM (EGSM) channels

• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission

• Supports SMS, concatenated SMS, and cell broadcast messages

• Supports GPRS, circuit switched, and SMS networks

• WAP 1.2.1 compliant

2

2

• Super enhanced sound engine

1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby
times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

2. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

6809471A67-O August 20, 2003 11

2

Product Overview V150

• 96 X 65 pixel color graphical display with 4 lines of text, 1 line of icons, and 1
line of prompts

• Display zoom

• Display animation

• VibraCall® vibrating alert

• 4-Way navigation key

• Downloadable wallpaper and ring tones

• Voice activation for phone book entries

• Simplified text entry using iTAP™ predictive text entry

• Calling line identification

• Supports call diverting for incoming voice calls

• Supports 3V SIM cards

• SIM Toolkit™ Class 2 (STK)

• Personal management tools calculator with currency converter, real time clock
with date, reminders, and caller profiling

• Phase II Unstructured Supplementary Service Data (USSD)

• Hearing Aid Telephone Interconnection System (HATIS) support

• Chat messaging via WAP over GPRS

• Multiple destination SMS

• TrueSync™ Multi-Point Synchronization Capability

3

3

3

3

3

3

➧

➧

➧

Speaker Dependant Voice Activation

The voice dialing feature allows the user to recall pre-programmed voice numbers
simply by pressing the Voice/Ok key and speaking the desired voice tag. Up to 10
voice tags can be stored.

The user cannot place or receive calls while adding voice tags to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.

Wireless Access Protocol (WAP) 1.2 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.

Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.

3. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

12 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Product Overview

➧

If the user receives a call while in browser mode, the browser will pause and allow
the user to resume after completing the call.

Simplified Text Entry

iTAP™ predictive text entry. Press a key to generate a character and a dynamic
dictionary uses this to build and display a set of word or name options. The iTAP™
feature may not be available on the phone in all languages.

Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
event that no caller identification information is available, an incoming call message
is displayed.

User must subscribe to a caller line identification service through their service

➧

provider.

SIM Toolkit™ - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.

Network Based Chat Messaging

The chat messaging feature provides a constant WAP connection through GPRS to
carrier, service center, or factory flexed WAP site. The specific site can also be
entered by the user. Chat messaging is a carrier option.

Personal Information Management

The V150 telephone contains a built in calendar with date book reminders and
phonebook that can be synchronized easily to a computer or PDA.

6809471A67-O August 20, 2003 13

General Operation V150

General Operation

Controls, Indicators, and Input / Output (I/O) Connectors

The V150 telephones’ controls are located on the front of the device, and on the
keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on
the LCD (see Figure 2).

The V150 phone allows the user to change covers and keypads. The phone cover
may not appear exactly as the phone images pictured throughout this manual. All
key locations, sequences, and functions remain the same with any of the various
covers.

.

Display

Headset Jack

Insert headset

accessory for

hands-free use.

Left Soft Key

Perform functions

identified by left

display prompt.

Power Key/End Key

Turn on/off, end

phone calls, exit

menu system.

Power/Charger Port

Insert power/charger

connector.

Earpiece

Accessory/USB
Connector Ports

Insert phone
accessories.

Menu Key

Right Soft Key

Perform functions
identified by right
display prompt.

Send Key

Send and answer
calls, view recent
dialed calls list.

Scroll Key

Scroll through
menus and lists.

Microphone

Figure 1. Telephone Controls, Indicators, and I/O

Menu Navigation

V150 telephones are equipped with a simplified icon and graphical-based user
interface. The phone also features a user-definable Quick Access menu that is
accessed by holding down the MENU key. See Figure 3 for details of theV150 menu
structure. A 4-way navigation key allows you to move easily through menus.

14 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual General Operation

Liquid Crystal Display (LCD)

The LCD provides an 900 square millimeter color display with user-adjustable
contrast settings for optimum readability in all light conditions. The large bit­mapped 96 x 65 pixel display includes up to 4 lines of text, 1 line of icons, and 1 line
of prompts.

Display animation makes the phone’s icon menu move smoothly as the user scrolls
up and down.

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

Figure 2 shows some common icons displayed on the LCD.

Service
Inidcator

Signal
Strength
Indicator

Aler t Type
Indicator

Figure 2. Display Icon Indicators

1. Signal Strength shows the strength of the phone’s connection with the
network. Calls cannot be sent or received when the “no signal” indicator is
displayed.

2. In Use Indicator icon indicates a call in progress.

3. Roam Indicator icon appears when the phone uses another network system
outside the user’s home network. When leaving the home network area, the
phone roams, or seeks, another network.

4. Message Waiting Indicator
sage.

5. Voice Message Waiting Indicator
a voicemail message.

6. Battery Level Indicator shows the amount of charge left in the battery.

7. Real Time Clock shows the current time.

8. Menu Indicator provides access to the phone’s main menu.

In Use
Indicator

Menu Indicator

4

appears when the phone receives a text mes-

Roam
Indicator

4

icon indicates when the phone receives

Text Entr y
Indicator
(if applies)

Message
Indicator

Batter y
Level
Indicator

020158o

4. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

6809471A67-O August 20, 2003 15

General Operation V150

9. GPRS Indicator4 indicates when the phone is currently functioning in GPRS
mode.

10. Alert Setting Indicator indicates the phones current ringer alert setting.

User Interface Menu Structure

Figure 3 shows the V150 telephone menu structure.

Main Menu

Recent Calls

Received Calls
Dialed Calls
Notepad
Call Times
Call Cost

Service Dial
Fixed Dial
Phonebook
Datebook
Quick Dial
Messages

Voicemail
Text Msgs
Browser Alerts
Info Services
Quick Notes
Outbox
Drafts

2Click
Voice Dial
SIM Applications
WebAccess
Calculator
Games
Settings

Settings Menu

Ring/Vibrate

Alert
Alert Detail
My Tones

Call Forward

Voice Calls
Fax Calls
Data Calls
Cancel All
Forward Status

Phone Status

My Tel. Numbers
Credit Info/Available
Active Line
Battery Meter
Other Information

Browser Setup
In-Call Setup

In-Call Timer
Call Cost Setup
My Caller ID
Talk and Fax
Answer Options
Call Waiting

Security

Phone Lock
Lock Application
Fixed Dial
Call Barring
SIM Pin
New Passwords

Other Settings

Personalize

Main Menu
Keys
Greeting
Quick Dial

Initial Setup

Time and Date
1-Touch Dial
Backlight
Zoom
Scroll
Animation
Language
Battery Save
Contrast
DTMF
Master Reset

Master Clear
Network
Car Settings
Headset

020159o

Figure 3. Menu Structure

Alert Settings

In addition to preset ring tones, V150 telephones allow the user to download
additional ring tones via SMS to your PC. (Availability is carrier and Network
dependant).

Motorola V150 phones incorporate the VibraCall® discreet vibrating alert that
helps to avoid disturbing others when a ringing phone is unacceptable.

Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate

16 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual General Operation

Additionally, the profiling feature allows users to identify incoming calls by a
specific ringer tone.

Battery Information

Battery Charge Indicator

The telephone displays a battery charge indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.

Battery Removal

Removing the battery causes the device to immediately shut down and any pending
work (partially entered phone book entries or outgoing messages, for example) is
lost.

All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

E

The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.

G

➧

If the battery is removed while receiving a message, the message will be lost.

To ensure proper memory retention, turn the phone OFF before removing the
battery. Immediately replace the old battery with a fresh battery.

6809471A67-O August 20, 2003 17

General Operation V150

Battery Date Code

The battery date code is a 15 position alphanumeric code that provides, back end
manufacture site information, year and week of manufacture date, cell type and
vendor information.

The battery date code is used for cell phone batteries that were manufactured
beginning in March 2000. The following paragraphs provide more detail about the
battery date code.

1. Backend Pack Manufacturing Site (first position of battery code)

A = Motorola Penang J= ESG, Chihuahua S = T.D.I Scotland

B = T.D.I. Mexico K= T.D.I. Romeoville T = T.D.I Downers

Grove

C = Motorola China L = Motorola

U = T.D.I. Hungary

Lawrenceville

D = T.D.I. Shanghai, China M = TDI, Malaysia

V =

E = ESG, Evadin, Brazil N = TDI, Manau, Brazil W = ESG, Sung Woo

F = ESG, Propower, Korea

O = X = ESG, Foxlink, China

G = P = Intesys Arizona Y = P&K (G.E.T.)

Systems, Korea

H = Motorola Harvard

Q = Z =

I = Motorola lreland R =

2. Cell code and vendor (second and third position of battery code):
2 alpha characters.

Cell Reference

Designator

IA A&TB 6.6x30x48 LGQ633048C

1B A&TB 6.6x30x48 LGQ633048D

Vendor Size Part Number

1C A&TB 6.6x30x47.2 LGQ633048P

1D A&TB 8.8x34x48 LGQ863448C

1E A&TB 8.8x34x47.3 LGQ8634481-1

1F A&TB 18x65 LGR18650E

IG A&TB 7.5x14.5x48 TH750F5

1H A&TB 10.5x43.6 TH550AAA

3F Toshiba 7.5x14.5x48 TH900F5

3G Gold Peak 1/3A GPZSAFK

3H Toshiba 4.4x34x56 LA8423456A

18 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual General Operation

Cell Reference

Designator

3J Saft AA VHAA1200

3K Maxell 5.5x30x48 ICP053048G

3L NEC-Moli 6.7x30x47.3 MK11-2293

3M Mitsubishi 4.4x34x56 Lipmo001

3N Toshiba 6.6x34x50 LGQ633450R

3P Panasonic 6x34x50 CGP34506

3R Toshiba 3.9x34x56 LAB363456A

3S NEC-Moli 6.5x22x65 MK11-2300

3T BYD 6.6*9.8x47.9 LP063048A

3U* Panasonic LL-AAAA HHR70QAB4

3V Sanyo (Toshiba) 6mm NiMH THF6M

3W LG Chemical 6x30x48 ICP633048

3X BYD 5.4x30.1x48.2 LP053048A

3Y BYD 6x34x50 LPO53048A

Vendor Size Part Number

3Z* Panasonic 6.2x35.2x16. HF6OSS

4A Peacebay-

Manual

4B BYD 4x30x48 F6MG

4C Peacebay-Auto 6.4x16.34 F6MP

4D Sanyo 6mm NiMH HFC1U

4E BYD 8x3 x47.5 LP083448SH

4F Sony 34x67 UP423467A4H

4G LG Chemical 8.6x34x48 ICP863448

4H LG Chemical 6.3x 34x50 ICP633450

4J* BYD 4x30x41 LP043O41A

4K GS Melcotec 4.6x29.5x41 LP423041A

4L LG Chemical 4.2x30x48 ICP423048

4M Toshiba 5.5x30x48 LGQ553048U

4N Sanyo 3.8x34x50 UF383450P

4P Toshiba 4.4x34x50 LGQ443450U

6mm NiMH F6MG

4R Toshiba 4.4x30x48 LGQ443048U

6809471A67-O August 20, 2003 19

General Operation V150

Cell Reference

Designator

4S Lishen 06x30x48 LP0601AE

4T Panasonic AAAALL HHR70QAB4

Vendor Size Part Number

3. Cell date code (fourth fifth and sixth position of battery code) consisting of
characters as stated on cell pack by cell manufacturer. If a 3 digit code is not
used, place a period in the sixth position.

4. Line and shift manufactured (optional) (seventh and eighth positions of battery
code)

5. Year of battery manufacture (ninth position of battery code)

1990 = A 1997 = H 2004 = O 2011 = V

1991 = B 1998 = I 2005 = P 2012 = W

1992 = C 1999 = J 2006 = Q 2013 = X

1993 = D 2000 = K 2007 = R 2014 = Y

1994 = E 2001 = L 2008 = S 2015 = Z

1995 = F 2002 = M 2009 = T

1996 = G 2003 = N 2010 = U

6. Week of manufacture (tenth and eleventh positions of battery code).

A=0 C=2 E=4 G=6 I=8

B=1 D=3 F=5 H=7 J=9

7. Front end corepack manufacturing site (twelfth position of battery code (see
step 1)).

Example of a battery date code: A1V90311JCCC...

position 1 = A = Motorola Penang.t (Backend Pack)
position 2 & 3 = 1V = Panasonic, AAA, HHR55B2
position 4, 5 & 6 = 903 = cell date code (from manufacturer)
position 7 & 8 = 11 = (TBD by supplier.Example: Line one of the first shift.)
position 9 = J = 1999 = Year of battery pack manufacture
position 10 & 11 = CC = week twenty two. (backend pack)
position 12 = C = Motorola, China. (Frontend Core Pack)
position 13, 14 & 15 = placeholders (...) to indicate pack has not

been relabeled.

20 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual General Operation

8. Batteries sold in China have a 16 character date code:

Example: YYYYMMDDABCXXXX

Where YYYYMMDD is the actual battery manufacturing date
A is the line number
B is the shift number (A,C is day shift; B, D is night shift)
C is a serial number from A to Z
XXXX is a sequence number

9. Embedded battery packs use a 6 character date code:
Position 1 is the manufacturing site:

Manufacturing Site Code

BYD a

ESG b

GSMT China c

GSMT Japan d

LG China e

LG Japan f

Maxell China g

Maxell Japan h

TDI i

Toshiba China j

Toshiba Japan k

Operation

Position 2 and 3 is cell code and vendor. See step 2.

Position 4, 5, and 6 is cell date code (year and week). See steps 5 and 6.

For detailed operating instructions, refer to the appropriate User Guide listed in
the Related Publications section toward the end of this manual.

6809471A67-O August 20, 2003 21

General Operation V150

22 August 20, 2003 6809471A67-O

1 and 2

Level 1 and 2 Service Manual Tools and Test Equipment

6809471A67-O
V150

Tools and Test Equipment

The following tables list the tools and test equipment used on the V150 telephone.
Use either the listed items or equivalents.

Table 1. Product-Specific Test Equipment and Tools

Motorola

Model Number

Americas

1

— 0-00-00-30004 EMEA case opening fixture Used to open device housing

EMEA

2

Description Application

— 0-00-00-30006 EMEA antenna torque tool Used to install the socket insert for a

— 0-00-00-30007 EMEA antenna tool Used to remove the stubby antenna

— 0-00-00-30003 EMEA LED removal tool Used to remove the status LED light

— 0-00-00-30002 EMEA Flexprint removal tool Used to disconnect the flex

1. To order in North America, contact Motorola Aftermarket and Accessories Division at [phone].

2. To order in EMEA region, contact Motorola GmbH, International Service Engineering Group web site
http:/212.112.205.178/

new stubby antenna

guide

Table 2. General Test Equipment and Tools

Motorola

Model Number

Americas

0180386A82 0180386A82 Antistatic Mat Kit (includes 66-80387A95

6680388B67 0-00-00-30005 Disassembly tool, plastic with flat and

6680388B01 — Delrin® Twe e ze rs Used during assembly/disassembly

HP34401A

1

3

HP34401A Digital Multimeter Used to measure battery voltage

EMEA

2

antistatic mat, 66-80334B36 ground
cord, and 42-80385A59 wrist band)

pointed ends (manual opening tool)

Description Application

Provides protection from damage to
device caused by electrostatic discharge
(ESD)

Used during assembly/disassembly of
device

1. To order in North America, contact Motorola Aftermarket and Accessories Division at [phone].

2. To order in EMEA region, contact Motorola GmbH, International Service Engineering Group web site
http:/212.112.205.178/

3. Not available from Motorola. To order, contact Hewlett Packard at 1-800-452-4844.

6809471A67-O August 20, 2003 23

Disassembly V150

Disassembly

The procedures in this section provide instructions for the disassembly of a V150
telephone. Tools and equipment used for the phone are listed in Tables
under Tools and Test Equipment in the preceding section.

Many of the integrated devices used in this equipment are vulnerable to damage

G
G

from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.

Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.

Removing the Battery Cover and Battery

1. Ensure the phone is turned off.

2. Slide the battery cover release in the direction of the arrow (see Figure 4).

1 and 2,

Battery

Cover

elease

Figure 4. Removing the Battery Cover

Battery

Cover

010044-O

24 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Disassembly

3. Lift the end of the cover and remove it completely.

Battery

001075-O

Figure 5. Removing the Battery

4. As shown in Figure 5, remove the battery by gently pushing the battery in the
direction of the arrow and lifting it from the battery compartment as shown.

Replacing the Battery and Battery Cover

1. Align the battery with the battery compartment so the contacts on the battery
match the battery contacts in the phone.

There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the

E

battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

2. Mate the two prongs on top of the battery with the receptacles molded into the
housing, then press the bottom end of the battery securely into the battery
compartment.

3. Align the bottom end of the battery cover with the notches in the battery
compartment and rotate the top of the compartment downward towards the
battery cover release.

4. Snap the cover firmly in place.

6809471A67-O August 20, 2003 25

Disassembly V150

Removing the SIM Card

1. Remove the battery cover and battery as described in the procedures.

2. As shown in Figure 6, slide the SIM holder in the direction of arrow (A) to
unlock.

3. Rotate the SIM holder upward as shown in Figure 6 arrow (B) and slide out
the SIM card as shown by arrow (C).

Unlock

SIM

Lock

Figure 6. Removing the SIM card

Replacing the SIM Card

1. Carefully insert the SIM card into the slot in the holder. Be sure the SIM is

2. Close the holder and slide to lock in place.

3. Replace the battery and battery door as described in the procedures.

SIM Holder

SIM

001086-O

correctly positioned to contact the socket when closed.

26 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Antenna

1. Remove the battery cover and battery as described in the procedures.

2. Slide the antenna tool over the antenna until it stops. As shown in Figure 7,
while squeezing the tool as shown by (A), rotate the tool and antenna counter­clockwise (B) until loose.

B

Antenna Tool

G

A

Figure 7. Removing the Antenna

3. When the antenna threads are completely disengaged, pull the antenna
straight out of the phone housing to remove.

Ensure antenna threads are properly engaged before tightening to prevent damage
to antenna or housing.

A

001073-O

4. To replace, insert the threaded end of the antenna carefully into the housing
and, after ensuring the threads are properly engaged, press down and tighten
firmly with the tool.

New antennas are supplied as a set of two parts: the stubby antenna and the antenna

➧

socket.

5. To install a new antenna, insert the threaded end of the antenna socket
carefully into the housing and, after ensuring the threads are properly en
gaged, tighten using an antenna torque tool. Snap the stubby antenna into the
socket by pushing straight in until fully seated.

6809471A67-O August 20, 2003 27

-

Disassembly V150

Removing and Replacing the Light Guide

1. Remove the battery cover, battery, and antenna as described in the procedures.

Use extreme care when removing the light guide to prevent damage to the transceiver

G

board ZIF connector.

Light Guide
Removal Tool

010089-O

Figure 8. LED Removal Tool Modification

Rear Housing

Figure 9. Removing the Light Guide

Light Guide

Light Guide Access Hole

Light Guide Removal tool

001084-O

28 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Disassembly

2. As shown in Figure 9 (A), align the right side of the removal tool with the lip
of the battery compartment.

3. As shown in Figure 9, carefully insert the tip of the removal tool (B) into the
light guide access hole near the top of the rear housing.

4. Gently push the shaft of the tool straight into the housing until resistance is
felt. Observe the depth as indicated by the mark on the tool.

5. If resistance is felt at a depth of 9.6 mm or less, as indicated by the depth mark
on the tool, the tool has contacted the edge of the transceiver board ZIF
connector. Raise the tool slightly to clear the connector.

6. Resistance felt at a depth greater than 9.6 mm means the tool is clear of the
ZIF connector and has properly contacted the light guide.

7. When the tool is in contact with the light guide, carefully push to expose the
light guide enough to grasp with pliers for removal from the housing.

8. To replace, insert the light guide straight into the opening in the top of the rear
housing and push until fully seated.

6809471A67-O August 20, 2003 29

Disassembly V150

Removing the Rear Housing

This product contains static-sensitive devices. Use anti-static handling procedures

G
G

to prevent electrostatic discharge (ESD) and component damage.

The phone has no screws to hold it together. The housing is fastened with plastic
catches. These are delicate and should be parted using utmost care.

Rear Housing

Latch

Rear Housing

Latch

Figure 10. Unlocking the Rear Housing Latches

Rear Housing

Latch

Rear Housing Latch

031732o

1. Remove the battery cover, battery, antenna, and light guide as described in
the procedures.

2. Using the flat end of the disassembly tool, carefully pry each of the 4 front
housing latches inward to release the rear housing as shown in Figure

3. Use the disassembly tool to disconnect the flex cable from its socket as shown
in Figure

30 August 20, 2003 6809471A67-O

11.

10.

Level 1 and 2 Service Manual Disassembly

4. Lift the rear housing from the front housing as shown in Figure 11.

Rear Housing

Rear Housing

Figure 11. Removing the Rear Housing

Replacing the Rear Housing

1. Connect the flex cable connector to its socket on the transceiver board.

2. Align the 4 front housing catches with the matching slots in the rear housing
then firmly press the rear housing to the front housing until the catches engage
and the housings are properly assembled.

3. Replace the light guide, antenna, battery, and battery cover as described in the
procedures.

Rear Housing Flex Cable

031753o

6809471A67-O August 20, 2003 31

Disassembly V150

Removing the Transceiver Board

This product contains static-sensitive devices. Use anti-static handling procedures

G

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery cover, battery, antenna, light guide, and rear housing as
described in the procedures

.

G

The flex cable is easily damaged. Exercise care when handling.

2. Using the flat end of the disassembly tool, carefully lift the ZIF connector latch
on the transceiver board to unlock the flex (see Figure

Flex Cable

12).

Transceiver Board

ZIF Connector

Disassembly

Tool

031799o

Figure 12. Disconnecting the Flex from the Transceiver Board

32 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Disassembly

3. Remove the flex from the ZIF connector to disconnect from the transceiver
board. The Delrin tweezer or EMEA flexprint removal tool may be used to assist
with disconnecting the flex, if necessary, as shown in Figure

Transceiver Board

12.

Figure 13. Removing the Transceiver Board

4. Carefully lift the transceiver board from the front housing as shown in
Figure 13.

Replacing the Transceiver Board

This product contains static-sensitive devices. Use anti-static handling procedures

G

to prevent electrostatic discharge (ESD) and component damage.

1. Insert the transceiver board into the front housing with the ZIF connector on
top. Ensure the keypad PCB is properly aligned with the keypad.

2. Insert the flex squarely into the ZIF connector on the transceiver board and
close the connector latch until it locks into position.

3. Replace the rear housing, light guide, antenna battery, and battery cover as
described in the procedures.

Front Housing

031733o

6809471A67-O August 20, 2003 33

Disassembly V150

Removing and Replacing the Microphone and Microphone Grommet

This product contains static-sensitive devices. Use anti-static handling procedures

G

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery cover, battery, antenna, light guide, rear housing, and
transceiver board as described in the procedures.

Microphone Boot

Microphone

Transceiver
Board Assy

031802o

Figure 14. Removing the Microphone and Microphone Grommet

2. As shown in Figure 14, pull the microphone assembly straight out of its socket
on the transceiver board.

Do not bend the microphone connector pins or damage the microphone case when

G

34 August 20, 2003 6809471A67-O

removing or replacing the microphone.

3. Slip the grommet from the microphone.

4. To replace, slip the microphone into the microphone grommet as shown in the
figure, then insert the assembly into the socket on the transceiver board. The

Level 1 and 2 Service Manual Disassembly

microphone will fit into the board only one way. Ensure the microphone
assembly is fully seated against the PCB.

G

Do not force the microphone into its socket. The connector is keyed to fit only one way.

Removing and Replacing the Keypad PCB

1. Remove the battery cover, battery, antenna, light guide, rear housing, and
transceiver board as described in the procedures.

2. While holding the transceiver board stationary, carefully pull the keypad PCB
straight away from the transceiver board to disconnect as shown in Figure
The disassembly tool may be used to carefully pry the keypad PCB away from
the transceiver board, if necessary.

Keypad PCB

15.

Keypad PCB Connector

031801o

Figure 15. Removing the Keypad PCB

3. To replace, align the connector on the keypad PCB with the mating connector
on the transceiver board. Firmly press the two board assemblies together until
the connectors snap into place.

6809471A67-O August 20, 2003 35

Disassembly V150

Removing and Replacing the Keypad Keys

1. Remove the battery cover, battery, antenna, light guide, rear housing, and
transceiver board as described in the procedures.

2. Lift the keypad keys from the front housing as shown in Figure 16.

Keypad

Figure 16. Removing the Keypad Keys

3. To replace, insert the keypad keys into the front housing, ensuring the keys
align properly with the openings in the front housing.

4. Replace the transceiver board, rear housing, light guide, antenna battery, and
battery cover as described in the procedures.

Removing the Flip Assembly

There are no Level 1 or 2 replaceable parts in the V150 telephone flip assembly. The

G

flip assembly is not removable from the front housing at Level 1 and 2 Service
Centers. Refer service to an authorized Level 3 or higher Center.

Front Housing

031800o

36 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual SIM Card and Identification

SIM Card and Identification

Live SIM Card

A SIM (Subscriber Identity Module) card is required to access the existing local
GSM network, or remote networks when traveling (if a roaming agreement has been
made with the provider).

The SIM card contains:

• All the data necessary to access GSM services

• The ability to store user information such as phone numbers.

• All information required by the network provider to provide access to the net­work.

Personality Transfer

A personality transfers is required when a phone is Express Exchanged or when
the main board is replaced. Personality transfers reproduce the customer's original
personalized details such as menu and stored memory such as phone books, or even
just program a unit with basic user information such as language selection. There
are two possible methods of transferring this information from unit to unit; normal
transfer and master transfer.

• Normal Transfer - Used when the customer's original unit still powers up
and, the customer’s personalized menu selections and options are required to
be transferred to the replacement unit.

• Master Transfer - Used when the faulty unit will not power up and the trans­fer is used to configure the replacement board to a set standard.

Listed below are the procedures to set up a master transfer card and to perform
each method of transfer.

Normal Transfer

1. Remove the battery cover and battery from the customer’s phone as described

in the procedures.

2. Remove the customer’s SIM card as described in the procedures.

3. Insert the transfer card into the 'donor' unit.

4. Replace the battery and battery cover as described in the procedures on

page 25.

5. Press and hold , until Clone displays on the screen.

6. Using the keypad buttons, type 021# to upload the first block of data.

Please wait displays on the screen.

7. When Clone displays on the screen, the transfer of the first data block is

complete. Remove the battery cover, battery, and transfer SIM card.

8. Insert the transfer SIM card into the replacement unit, or the unit containing

new main RF / Logic PCB.

9. Install the battery and battery cover as described in the procedures.

10. Press and hold , until Clone displays on the screen.

11. Using the keypad buttons, type 03#. Please wait displays while data is

transferred.

12. When Clone displays on the screen, the transfer of the first data block is

complete.

6809471A67-O August 20, 2003 37

SIM Card and Identification V150

13. Repeat steps 1 - 10 but type 022# at step 6 to transfer second block of data to
the clone card.

14. Repeat steps 1 - 10 but type 025# at step 6 to transfer final block of data to the
clone card.

Creating a Master SIM Card

1. Remove the battery cover and battery from the customer’s one as described in
the procedures on

2. Remove the customer’s SIM card.

3. Insert the transfer SIM card into the customer’s phone.

4. Replace the battery and battery cover as described in the procedures.

5. Press and hold , until Clone displays on the screen.

6. Using the keypad buttons, type 024# to copy the ’personality’ from the unit to
the transfer SIM card. Please wait displays on the screen.

7. When Clone displays on the screen, the transfer is complete and the Master
Transfer card is created.

page 24.

Master Transfer

1. Remove the battery cover and battery from the replacement unit as described
in the procedures.

2. If required, remove the SIM card from the replacement unit.

3. Insert the Master Transfer Card into the replacement unit.

4. Replace the battery and battery cover as described in the procedures.

5. Press and hold , until Clone displays on the screen.

6. Using the keypad buttons, type 03# to download the data from the Master
Transfer Card to the replacement unit. Please wait displays on the screen.

7. When Clone displays on the screen, the download is complete.

38 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual SIM Card and Identification

Identification

Each Motorola GSM device is labelled with a variety of identifying numbers. The
following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and
remains with the unit throughout the life of the unit.

The MSN can be used to log and track a unit on Motorola's Service Center Database.

The MSN is divided into 4 sections as shown in Figure 17.

MSN 10 Digits

3 Digits 1 Digit 2 Digits 4 Digits

APC DC DC SNR

Account Product Code

i.e. StarTAC Phone130

TM

Distribution Center
i.e. Easter Inch

Date Code: Year and
Month of Shipment

Unit's individual serial
number

000807-A

Figure 17. MSN Label Breakdown

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an
individual number unique to the PCB and is stored within the unit's memory.

The IMEI uniquely identifies an individual mobile station and thereby provides a
means for controlling access to GSM networks based on mobile station types or
individual units. The full IMEI structure is listed in Table

Table 3. IMEI Number Breakdown

TAC Serial Number Check Digit

NNXXXX YY ZZZZZZ A

Where

TAC Type Allocation Code, formerly known as Type Approval Code

NN Reporting body identifier

XXXX Type Identifier

3.

YY YY is set to 00 from 01/01/2003 until 31/03/2004

ZZZZZZ Individual unit serial number

A Phase 1 = 0.

Phase 2 = check digit defined as a function of all other IMEI digits

Other label number configurations present are:

6809471A67-O August 20, 2003 39

SIM Card and Identification V150

• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF

number. (i.e. V100).

• PACKAGE NUMBER: Identifies the equipment type, mode, and language in

which the product is shipped.

Picasso Tracking Label

The number recorded on the Picasso label, when used with the MSN, allows precise
identification of the device’s origin. By tracking field failures back to the site, shift,
and line of manufacture, failure trends can be quickly diagnosed and corrected at
the source.

PICASSO

TRACKING

LABEL

ASSEMBLY VERSION (MODE)

SUG 4039A

C15

D505600368

D505600368

6050

Mms

MADE IN

IRELAND

SERIAL NUMBER (FACTORY)

001157-O

Figure 18. Picasso Tracking Label

40 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Troubleshooting

Troubleshooting

Manual Test Mode

The Motorola Product Family A28 telephone is equipped with a manual test mode
capability. This capability allows service personnel to take control of the unit and
make the unit perform desired functions by entering certain keypad commands.

To enter the manual test command mode, a GSM / DCS test SIM must be used.

1. Press , to turn the phone OFF.

2. Remove the battery cover and battery as described in the procedures.

3. Remove the customer’s SIM card from the phone as described in the proce­dures.

4. Insert the test SIM into the SIM slot.

5. Replace the battery and battery cover as described in the procedures.

6. Press , to turn the phone ON.

Press and hold the # button for approximately 3 seconds until TEST displays on the
screen. The phone may now be issued test commands listed in Table

4.

Manual Test Mode Commands

Table 4. Test Commands

Test Command Test Function/Name

Press and hold # for 2 seconds Enter manual test mode

01# Exit manual test mode

07x# Mute RX audio path

08# Unmute RX audio path

09# Mute TX audio path

10# Unmute TX audio path

15x# Generate tone

1590# Vibrate Mode

1591# Ringer Mode

16# Mute tone generator

19# Display software version number of Call Processor

20# Display software version number of Modem

36# Initiate acoustic loopback

360# Full Rate

361# Enhanced Full Rate

362# Half Rate

37# Stop test

38# Activate Mini SIM

39# Deactivate Mini SIM

43x# Change audio path

47x# Set audio volume

51# Enable sidetone

6809471A67-O August 20, 2003 41

Troubleshooting V150

Table 4. Test Commands (Continued)

Test Command Test Function/Name

52# Disable sidetone

54# Show service indicator LED (0 - Off, 1 - Red, 2 - Green, 3 - Amber) (flip must be closed)

57# Initialize non-volatile memory

58# Display security code

58xxxxxx# Modify security code

59# Display lock code

59xxx# Modify lock code

60# Display IMEI

980# DCS Mode

981# GSM Mode

99# Display all pixels

Troubleshooting Chart

Table 5. V150 Telephone: Level 1 and 2 Troubleshooting Chart

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

1. Telephone will not turn on or stay on. a) Battery either discharged or
defective.

b) Battery connectors open or
misaligned.

c) Transceiver board assembly
defective.

d) Keypad board assembly failure. Replace the keypad board assembly.

e) Front housing assembly failure. Disassemble unit and insert the transceiver

Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.

Visually inspect the battery connectors on both
the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.

Remove the transceiver board assembly.
Substitute a known good assembly and
temporarily reassemble the unit. Depress the
PWR button; if unit turns on and stays on,
disconnect the dc power source and reassemble
the telephone with the new transceiver board
assembly. Verify that the fault has been cleared.
If the fault has not been cleared then proceed to
d.

Temporarily connect a +3.6 Vdc supply to the
battery connectors. Depress the PWR button. If
unit turns on and stays on, disconnect the dc
power source and reassemble with the new
keypad board. If the fault is not cleared then
proceed to e.

board assembly into new front housing
assembly. Insert a battery and depress PWR
button. Ensure unit stays on. If fault has been
cleared, reassemble unit in new front housing
assembly.

42 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Troubleshooting

Table 5. V150 Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.

3. Display is erratic, or provides partial or
no display.

4. Incoming call alert transducer audio
distorted or volume is too low.

5. Telephone transmit audio is weak.
(usually indicated by called parties
complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is
weak or distorted.

a) Antenna assembly defective. Check to make sure that the antenna pin is

b) Transceiver board assembly
defective.

a) Mating connections to or from
front housing assembly faulty.

b) Front housing assembly defective. Substitute the good transceiver board assembly

c) Transceiver board assembly
defective.

a) Faulty transceiver board assembly. Replace the transceiver board assembly (refer

a) Microphone connections to the
transceiver board assembly defective.

b) Microphone defective. Gain access to microphone. Disconnect and

c) Transceiver board assembly
defective.

a) Connections to or from transceiver
board assembly defective.

properly connected to the transceiver board
assembly. If connected properly, substitute a
known good antenna. If the fault is still present,
proceed to b.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Remove rear housing from unit, check general
condition of flex connector if the flex connector is
good, check that the ZIF connector is fully
pressed down and that the flex collars are flush
with the plastic of the connector.If not, check ZIF
to transceiver board assembly connections. If
faulty connector, replace the transceiver board
assembly. If connector is not at fault, proceed to
b.

into a known good front housing. If the fault is
cleared, rebuild with new front housing
assembly. If the fault is not cleared, reinstall into
the original front housing assembly and proceed
to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Gain access to the microphone as described in
the procedures. Check connections. If connector
is faulty proceed to c; if the connector is not at
fault, proceed to b.

substitute a known good microphone. Place a
call and verify improvement in transmit signal as
heard by called party. If good, reassemble with
new microphone. If microphone is not at fault,
reinstall original microphone and proceed to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Gain access to the transceiver board assembly
as described in the procedures. Check
connection and the flex from the earpiece to the
transceiver board assembly. If flex is at fault,
replace front housing assembly. If ZIF connector
is at fault, proceed to d. If connection is not at
fault, proceed to b.

6809471A67-O August 20, 2003 43

Troubleshooting V150

Table 5. V150 Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

b) Earpiece speaker defective. Remove the transceiver board assembly from

c) Antenna assembly defective. Rephase the unit and recheck the symptom. If

d) Transceiver board assembly
defective.

7. Telephone will not recognize or accept

SIM card.

8. Phone does not sense when flip is

opened or closed (usually indicated by
inability to answer incoming calls by
opening the flip, or inability to make
outgoing calls).

9. Vibrator feature not functioning. a) Vibrator in rear housing assembly

a) SIM card defective. Check the SIM card contacts for dirt. Clean if

b) Transceiver board assembly
defective.

a) Magnet or reed switch in front
housing assembly defective.

b) Keypad board assembly defective. Replace the keypad board with a known good

c) Transceiver board assembly
defective.

defective.

b) Transceiver board assembly
defective.

housing and insert into known good front
housing assembly. Ensure good flex connection.
Place a call and verify improvement in earpiece
audio. If fault is cleared, reassemble the phone
with the good front housing assembly. If fault is
not cleared, reinstall into the original housing
and proceed to c.

symptom is the same but unit rephases
correctly, check to make sure the antenna is
installed correctly. If the antenna is installed
correctly, substitute a known good antenna
assembly. If this does not clear the fault, reinstall
the original antenna assembly and proceed to d.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble with the new transceiver board
assembly.

necessary, and check if fault has been cleared.
If the contacts are clean, insert a known good
SIM card into the telephone. Power up the unit
and confirm that the card has been accepted. If
the fault no longer exists, replace the defective
SIM card. If the SIM card is not at fault, proceed
to b.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Replace front housing assembly with known
good one. Refer to the procedures. Place call to
phone and verify ability to answer by opening
flip. If fault is cleared, rebuild phone with new
front housing assembly. If fault is still present,
replace original front housing assembly and
proceed to b.

one. Place call to phone and verify that the fault
has been eliminated. If not, proceed to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Replace rear housing assembly. If fault still
present, restore original rear housing assembly
and proceed to b.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

44 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Troubleshooting

Table 5. V150 Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

10. Internal Charger not working. a) Faulty charger circuit on transceiver
board assembly.

Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

11. Real Time Clock resetting when

standard battery is removed.

12. No or weak audio when using headset. a) Headset not fully pushed home. Ensure the headset plug is fully seated in the

Lithium button cell in the front housing
assembly may be depleted.

b) Faulty jack socket on transceiver
board assembly.

Remove the transceiver board assembly from
the front housing assembly and insert into
known good front housing assembly. Ensure
good flex connection. Check RTC time does not
reset. If fault is cleared, rebuild with new front
housing assembly. If fault is still present, restore
original front housing assembly.

jack socket.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.

6809471A67-O August 20, 2003 45

Part Number Charts V150

Part Number Charts

The following charts are provided as a reference for the parts associated with V150
telephones.

Exploded View Diagram

031741o

Figure 19. Exploded View Diagram

46 August 20, 2003 6809471A67-O

Level 1 and 2 Service Manual Part Number Charts

Exploded View Parts List

Table 6. Exploded View Parts List

Item

Number

1 0185775K281Flip assembly 10 6185635H04 Light guide/housing pin

2 5504765Z081Hinge Assembly 11 0103559B02 Rear housing assembly

3 1503546B011Front housing 12 018622P02 Antenna assembly

4 0185778K281LCD & Flip flex assembly 13 See Table 7 Battery

5 1303638B011Flip ring 14 1509325T17 Battery door

6 See Table 7 Keypad 15 3203558B01 Acoustic chamber foam

7 0185779K19 Flip rear housing 16 6185635H04 Charger light pipe

8 CFLG1001 Keypad PCB & Dome array

9 CFLG10002Main PCB assembly -- 5009135L07 microphone

Notes: 1. Order next higher assembly.

Motorola Part

Number

Assembly

2. Not available as spares in EMEA Service markets.

Description

Item

Number

17 0103555B01 Power flex

-- 0585699J01 microphone grommet

Motorola Part

Number

Description

E

There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

Model Dependant Part Numbers

Table 7. Model Dependant Part Numbers

Item

6 3803554B01 Keypad, English

6 3803554B02 Keypad, Cyryllic

6 3803554B03 Keypad, Hebrew

6 3803554B04 Keypad, Arabic

13 AANN4204 Battery 4mm

13 AANN4258 Battery 6mm

Motorola

Part Number

Description

6809471A67-O August 20, 2003 47

Part Number Charts V150

Accessories and Related Publications

Table 8. Accessories

Part Description Part Number

Battery, Slim, Lithium Ion, 500 mAh, SNN5435

Charger, Desktop SHN7498

Power Adapter SPN4604

Adapter Plug, UK SYN7455

Adapter Plug, Europe SYN7456

Adapter Plug, Australia / New Zealand SYN8127

Adapter Plug, India SYN7461

Vehicle Power Adapter SYN4241

Smart CELLect™ 2000 Cable PCC7000

Personal Handsfree System SYN8390

Leather Holster SYN8089

V150 Dual Band Mobile Telephone User’s Guide, English

48 August 20, 2003 6809471A67-O

1 and 2

Level 1 and 2 Service Manual

6809471A67-O
V150

A

accessories

part numbers
accessory connector port
alert settings
antenna, removing and replacing

48

14

16

27

B

battery

charge indicator

function

removing

replacing
battery door

removing

replacing

17

17

24
25

24
25

C

caller ID 13
Canadian Interference-Causing Equipment regulations
changes

product
commands, manual test mode
copyrights

computer software

5

41

6

D

disassembly 24

E

earpiece

illustration
end key
exploded view diagram
exploded view parts list

14

14

46

47

F

FCC rules 5
features

caller ID

chat messaging

SIM Toolkit

text entry

voice recognition

Wireless Access Protocol (WAP)
flex, disconnecting from transceiver board
flip assembly, removing and replacing

13

13

13

13

12

12

32

36

H

headset jack 14

I

identification 39

international mobile station equipment identity
mechanical serial number
Picasso tracking label
product

IMEI

39

Introduction

5

5

39

40

K

key

end

14

left soft key
menu
right soft key
scroll

5

send
keypad keys, removing and replacing
keypad PCB, removing and replacing

14

14

14

14

14

L

LCD 15
LED removal tool, modification of
left soft key

functions
light guide, removing and replacing
liquid crystal display (LCD)

14

15

M

manual test mode 41
menu key
menu structure
microphone
microphone grommet, removing and replacing
microphone, removing and replacing
MSN

14

16

14

39

N

names

product

5

O

operation 14

alert settings

16

39

36
35

28

28

34

34

6809471A67-O August 22, 2003 Index-1

V150

battery 17
controls, indicators, and I/O connectors
icons

15

alarm

15

battery charge indicator
home zone
message
real time clock
ringer

15

roam

15

service
signal strength

voicemail
LCD
menu navigation
menu structure

overview, product

16

15

16

15

15

15

16

14

16

11

15

P

part numbers

accessories

parts

46

exploded view diagram
exploded view parts list

Picasso tracking label
product

changes
identification
names

product overview

features

publications, related

48

46

47

40

5

5

5

11

11

48

R

rear housing

removing
replacing

regulatory agency compliance
related publications
removing

antenna
battery
battery door
flex
flip assembly
keypad keys
keypad PCB
light guide
microphone
microphone grommet

30
31

5

48

27

17, 24

24

32

36
36
35

28

34

34

14

rear housing
SIM card
transceiver board

replacement parts

ordering

replacing

antenna
battery
battery door
flip assembly
keypad keys
keypad PCB
light guide
microphone
microphone grommet
rear housing
SIM card
transceiver board

right soft key

functions

26

7

27

25

25

28

34

26

14

S

scroll key 14
send key
serial number

service manual

service policy

shut down

SIM card

SIM Toolkit
soft keys

specifications
support

14

mechanical

about
audience
conventions
scope

39

6

6

6

6

7

customer support
out of box failure
product support

upon battery removal

37

live

37

personality transfer

creating a master
master transfer

normal transfer
removing
replacing

26
26

13

illustration

14

9

30

32

36
36
35

34

31

33

7

7

7

17

37

38
38
37

Index-2 August 22, 2003 6809471A67-O

Level 1 and 2 Service Manual

customer 7
product

7

T

test equipment 23
text entry
tools
transceiver board

troubleshooting

13

23

removing
replacing

32
33

41

manual test mode
manual test mode commands

41

41

V

voice recognition 12

W

WAP (Wireless Access Protocol) 12
warranty service

7

6809471A67-O August 22, 2003 Index-3

V150

Index-4 February 13, 2001 6809471A67-O

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.

All other product or service names are the property of their respective owners.

® Reg. U.S. Pat. & Tm. Off.

 2003 Motorola, Inc.

All rights reserved.

Personal Communications Sector,

789 International Parkway

Sunrise, FL 33322-6220

@6809471A67@

6809471A67-O