Motorola TJ716 User Manual

Terayon Communication Systems



TJ 700x Series DOCSIS

Installation Guide

Modem

Part No. 8500229 Rev. C

4988 Great America Parkway

Santa Clara, CA 95054

www.terayon.com

Contents

Installation Guide

Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Modem Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the CATV Coaxial Cable to the Modem . . . . . . . . . . . . . . . . . . . 6

Connecting the Modem to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting Two PCs to the TJ 700x Series Modem . . . . . . . . . . . . . . . . . . 12

Connecting the Power Adapter and Startup. . . . . . . . . . . . . . . . . . . . . . . . . 14

Reading Your Modem Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Guide Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Terayon TJ 700x Series Cable Modem Package Contents . . . . . . . . . . 1

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Making Ethernet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Making USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Technical Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting the Power Adapter to the Modem . . . . . . . . . . . . . . . . . . . 14

Starting the Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Possible solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Visit Our Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide iii

Installation Guide

Congratulations

Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 700x Series DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband Internet connection.

Getting Started

This installation guide is designed for anyone who wants all the “how-to” information about installing the Terayon TJ 700x Series Data-Over- Cable Interface Specification (DOCSIS) Cable Modem. You have probably heard of online help. Well, think of this installation guide as onside help. For best results, read each procedure beforehand—reviewing each procedure may answer some questions that could come up during the installation process. So let’s get started.

Package Contents

Please take a moment to unpack your modem and familiarize yourself with all the cables and components included in the box. U se the list below and Figure 1 t o verify the contents of the box.

Terayon TJ 700x Series Cable Modem P ackage Contents

• Terayon Model TJ 700x Series DOCSIS Cable Modem

• Cable Modem Power Adaptor

• RJ-45 Ethernet Cable

• Universal Serial Bus (USB) Cable

• CD-ROM with USB Drivers

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide 1

Installation Guide Getting Started

TJ 700x SERIES

DOCSIS MODEM

Power

Cable

Data

Test

TJ 715

RJ-45 ETHERNET CABLE

POWER ADAPTER

NOTE: The appropriate Power Adapter is included with your modem.

Teray on

AC Adaptor

CAUTION

RI S

K OF E

DRYLOCA

C TRIC

SHOCK

TION

USE O

N LY

SWITCHING

AC ADAPTER

CD-ROM WITH:

USB Drivers Installation Guide Quick Install Guide Adobe Acrobat Reader

USB CABLE

Figure 1 Contents of Cable Modem Box

2 Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

Getting Started Installation Guide

System Requirements

Before you begin installing your new Terayon cable modem, make sure your computer system has the following hardware and software.

Hardware/Software IBM PC or Compatible Apple/Macintosh

CPU Pentium class microprocessor or equivalent Memory (RAM) 32 MB 24 MB

Available Disk Spac e 50 MB 50 MB Operating System

Network Connectivity Must have (any one):

Windows Windows NT® 4.0 Workstation

95, 98, ME, 2000, XP,

• USB Port

• 10/100 Base-T Ethernet Card

Power PC 601 or later; iMac

OS 7.5.1 or later

Must have (any one):

• 10/100 Base-T Ethernet Card

• PCMCIA Ethernet Card (laptop)

IMPORTANT: Computers using Windows 95, NT 4.0, or a Macintosh operating system must use an Ethernet port to connect to the TJ 700x Series Modem

Installation Overview

As you follow the self-installation process, you may be asked to perform some tasks you have not previously attempted. You will be guided through the following steps:

• Connecting the CA TV Coaxial Cable to the Modem

• Connecting the Modem to your PC

• Connecting the Power Adapter and Startup.

What You Will Need

The following is a list of items you will need to install your new Terayon cable modem:

• This installation guide

• Your computer user manual

• The cable modem.

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide 3

Installation Guide Connecting the Modem

Connecting the Modem

To install your new cable modem, you will need the following items:

• Two coaxial cables of a length appropriate to your installation

• One cable line splitter

• A 7/16 inch (1 1.1 mm) wrench (spanner).

When installing your new cable modem a cable splitter and two new cabl es are required. The cable splitter divides the incomi ng sig nal from the cable company into two signals, one for the household TVs, and one for the cable modem. No TV sets are allowed on the cable that connects to the cable modem. Figure 2 illustrates a typical cable modem installation.

CATV CONVERTER

TV CABLE

VCR

(TV CABLE)

COAX CABLE "B"

CABLE OUTLET

SIGNAL FROM

CABLE CO.

TV AND DATA CABLE

CABLE SPLITTER

OUT

5-600MHz SPLITTER

OUT

ETHERNET OR USB CABLE

COAX CABLE "A"

(DATA)

NEW INSTALLATION

Power

Cable

Data

Test

TJ715

Figure 2 T ypical Cable Modem Installation

PC TO WER

TJ 700x SERIES

DOCSIS MODEM

4 Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

Connecting the Modem Installation Guide

Modem Connectors

Before you begin installing your new cable modem, take a moment to familiarize yourself with the modem connectors identified in Figure 3. An explanation of each connector follows the illustration.

Figure 3 Modem Connectors

1 - RF Cable Connector Connects the modem to the incoming signal from the

cable company via a cable splitter.

2 - DC Power Input-jack Connects the modem to the Modem Power Adaptor.

3 - USB Serial Port Connects the modem to the USB port on your computer.

4 - RJ-45 Ethernet Por t Connects the modem to the Ethernet port on your

computer NI C ca rd .

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide 5

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