Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names included in Product Family C25 and C43 telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example; A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1.This device may not cause any harmful interference, and
2.this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
PRELIMINARY
6881039B15 August 01, 2001 1
6881039B15
C25 and C43
IntroductionProduct Family C25 and C43
1 and 2
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of PF C25 and C43 telephones. Refer
questions about this manual to the nearest Customer Service Manager.
A product family is the group of products having the same Account Product Code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.
Audience
This document aids service personnel in testing and repairing PF C25 and PF C43
telephones. Service personnel should be familiar with electronic assembly, testing,
and troubleshooting methods, and with the operation and use of associated test
equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to PF C25 and PF C43 telephones, and also to provide procedures and processes for
repairing the units at Level 1 and 2 service centers including:
•Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
PRELIMINARY
2 August 01, 20 01 6881039B15
Level 1 and 2 Service ManualIntroduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
G
E
E
Revisions
Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.
Warranty Service Policy
Note: Emphasizes additional information pertinent to the subject
matter.
Caution: Emphasizes information about actions which may result in
equipment damage.
Warning: Emphasizes information about actions which may result
in personal injury.
Key s to be pressed are represen ted gra phically. For e xample , instead of “Press
the Enter Key”, you will see “Press E”.
Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.
Information that you need to type is printed in boldface type
The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.
PRELIMINARY
6881039B15 August 01, 2001 3
IntroductionProduct Family C25 and C43
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
Frequency Range GSM880-915 MHz Tx (with EGSM)
Frequency Range DCS1710-1785 MHz Tx
Channel Spacing200 kHz
Channels174 EGSM
ModulationGMSK at BT = 0.3
Transmitter Phase Accuracy5 Degrees RMS, 20 Degrees peak
Duplex Spacin g45 MHz
Frequency Stability± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage+3.0V dc to +5.1V dc (battery)
Transmit Current185 - 250 mA average talk current drain
Stand-by CurrentTypically 6mA (DRX2),4mA (DXR9)
Dimensions, 106 mm x 40 mm x 16 mm
Size (Volume)68 cc (x.x in
Weight85 gm (2.9 oz), with 500 mAh battery
Temperature Range-10° C to +55° C (+15° F to +130° F)
Battery Life, 550 Ni Mh BatteryTalk Time 120 to 300 minutes
Battery Charge Time3 Hours
Alert Volume95 dB @ 5 cm
925-960 MHZ Rx
1805-1880 MHz Rx
3.6V, 600mA (external connector)
(4.17 inches X 1.57 inches X.63 inches)
Standby 50 to 120 hours
3
), with 500 mAh battery
Transmitter FunctionSpecification
RF Power Output33 dBm nominal GSM 900, 30 dBm nominal GSM 1800
Output Impedance50 ohms nominal
Spurious Emissions-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver FunctionSpecification
Receive SensitivityBetter than -103 dBm
RX bit error rate (100k bits) Type II< 2%
Channel Hop Time500 microseconds
Time to CampApproximately 5-10 seconds
Speech Coding FunctionSpecification
Speech Coding TypeRegular pulse excitation / linear predictive coding with long
Bit Rate13.0 kbps
Frame Duration20 ms
Block Length260 bits
ClassesClass 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding22.8 kbps
term prediction (RPE LPC with LTP)
PRELIMINARY
6881039B15 August 01, 2001 5
Product OverviewPr oduct Family C25 and C43
Product Overview
Motorola PF C25 and PF C43 mobile telephones feature global system for mobile
communications (GSM) air interface, and wireless application protocol (WAP)
Internet browser (PFC25 only). The PF C25 and PF C43 telephones incorporate a
new user interface (UI) for easier operation, allows short message service (SMS)
text messaging, and includes personal information manager (PIM) functionality. It
is a dual-band phone that allows roaming within the GSM 900 MHz and digital
cellular system (DCS) 1800 MHz bands. PF C25 telephones support SMS in addition
to traditional circuit switched transport technologies.
PF C25 and PF C43 telephones are made of a polycarbonate plastic. The display
and speaker, as well as the keypad, transceiver printed circuit board (PCB),
microphone, external accessory connector, volume buttons, power button, and voice
button, are contained within the flat form-factor housing. The phone acceptsboth
3V and 5Vmini subscriber identity module (SIM) cards which fit into the SIM holder
underneath the battery. The antenna is a fixed stub type antenna.
Features
The PF C25 and PF C43 telephones use advanced, self-contained, sealed, custom
integrated circuits to perform the complex functions required for GSM communication. Aside from the space and weight advantage, microcircuits enhance basic
reliability, simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Ergonomic design for comfort and enhancement of one hand operation
• Icon Based Simplified User Interface
• Animated Screen Savers
• Lower voltage technology that provides increased standby and talk times
• Extended GSM (EGSM) channels
• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission
• Supports SMS, concatenated SMS, and cell broadcast messages
• WAP 1.1 compliant
2
• 700 mm
• Icon based simplified user interface
• Display zoom
• Display animation
• VibraCall® vibrating alert
• Voice recorder personal memo feature
• Voice activation for phone book entries and menu shortcuts
• Simplified text entry using iTAP™ predictive text entry
• Supports calling name presentation
• Supports call forwarding for incoming voice, fax, and data calls
• Supports 3V and 5V SIM cards
• SIM Toolkit (STK), Class II
98 x 64 pixel, high resolution 4 line graphic display
PRELIMINARY
6 August 01, 20 01 6881039B15
Level 1 and 2 Service ManualProduct Overview
Speaker Dependant Voice Recognition and Voice Note Recording
This feature allows voice tags to be used for voice dialing up to 20 phone numbers
in the phone book and for creating up to 5 voice shortcuts for menu items. The phone
must be “trained” by the voice tag being read into the phone’s memory twice before
it is recognized.
Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
The user cannot place or receive calls while adding voice tags to the phone’s memory.
Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
Wireless Access Protocol (WAP) 1.1 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The PF C25’s microbrowser can be configured for baud, idle timeout, line type,
phone number, and connection type.
Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
If the user receives a call while in browser mode, the browser will pause and allow
the user to resume after completing the call.
Simplified Text Entry
There are three different ways to enter text using the phone keypad:
• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be available on the phone in all languages.
• Tap. Press a key to generate a character.
• Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identificati on
Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
PRELIMINARY
6881039B15 August 01, 2001 7
Product OverviewPr oduct Family C25 and C43
event that no caller identification information is available, the message INCOMING
CALL is displayed.
User must subscribe to a caller line identification service through their service
provider.
Call Forwarding
Call forwarding is a network feature that diverts incoming calls to another phone
number if the user or phone is unavailable, or the user does not wish to receive calls.
This option can be used to:
• Divert all incoming voice calls unconditionally
• Divert incoming voice calls whenever the phone is unavailable, busy, not reach-
able, or not answered
• Divert incoming fax calls
• Divert incoming data calls
• Allow all calls through to the phone.
Detailed operating instructions for these and the other PF C25 and PF C43 features
can be found in the appropriate PF C25 and PF C43 telephone user’s guide listed
in the “Related Publications” section toward the end of this manual.
PRELIMINARY
8 August 01, 20 01 6881039B15
Level 1 and 2 Service ManualGeneral Operation
General Operati on
Controls, Indicators, and Input / Output (I/O) Connectors
The PF C25 and PF C40 telephone controls are located on the keyboard. The
headphone jack and power jack are on the side and bottom, respectively. Indicators,
in the form of icons, are displayed on the LCD (see Figure 1 and Figure 2).
LANYARD LOOP
HEADSET JACK
MENU KEY
PRESS TO ACCESS
MENU OPTIONS
LEFT SOFT KEY
EXECUTES THE COMMAND
SHOWN AT THE BOTTOM LEFT
OF THE DISPLAY. NORMALLY
QUIT, EXIT, OR DELETE
POWER BUTTON
SCROLL KEY
CAN ALSO BE USED TO
ACCESS QUICK ACCESS
VOICEMAIL KEY
PRESS AND HOLD
MENU
ANTENNA
EARPIECE
GRAPHIC DISPLAY
98 X 64 PIXEL LCD WITH 3 LINES
OF TEXT, I LINE ICONS, 1 LINE
SOFT KEY LABELS
RIGHT SOFT KEY
EXECUTES THE COMMAND SHOWN
AT THE BOTTOM RIGHT OF THE
DISPLAY. NORMALLY SELECT OR OK
VOICE KEY
PRESS AND HOLD "UP"
SEND / ANSWER KEY
KEYPAD
PRESET FAVORITE PHONE NUMBERS
FOR 1 TOUCH DIALING. PRESET
FAVORITE WEB SITES FOR 1 TOUCH
WEB ACCESS DURING A WAP SESSION
CHARGER JACK
Figure 1. PF C25 Controls and indicators locations
The PF C43 Telephone is similar in appearance to the PF C25 telephone but has a
slightly different keypad appearance.
MICROPHONE
T191_controls.eps
Function and Keypad Keys
The keys on the front of the telephone (in conjunction with the display) provide the
phone’s user interface (UI). The function keys, positioned above the keypad, are
described in Figure 2.
PRELIMINARY
6881039B15 August 01, 2001 9
The PF C25 and PF C43 keypad operates as a conventional telephone keypad. The
alpha characters used in text messaging functions are shown in Figure 3.
General OperationProduct Family C25 and C43
T191_functkeys.eps
PRELIMINARY
10 August 01, 20 01 6881039B15
Figure 2. PF C25 Function keys
Level 1 and 2 Service ManualGeneral Operation
T191_alpnumkeys.eps
Figure 3. PF C25 Alphanumeric keys
Liquid Crystal Display (LCD)
The LCD provides a high contrast backlit display for easy readability in all light
conditions. The large bit-mapped 98 x 64 pixel display includes 3 lines of text, 1 line
of icons, and 1 line of soft key labels.
Display animation makes the phone’s menus move smoothly as the user scrolls up
and down.
Whether a phone displays all indicators depends on the programming and services
PRELIMINARY
6881039B15 August 01, 2001 11
to which the user subscribes.
Turn animation off to conserve the battery.
Loading...
+ 35 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.