SSUURRFFbbooaarrdd
Cable Modem
Cable Modem
SSBB44110000
UUsseerr GGuuiiddee
R
TM
Regulatory Information
Federal Communications Commission Radio and Television Interface
Statement for a Class 'B' Device.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in the residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
• Increase the separation between the equipment and the affected receiver
• Connect the equipment on a circuit different from the one the receiver is on
You may find the following booklet, prepared by the Federal Communication
Commission, helpful:
How to Identify and Resolve Radio-TV Interference Problems
Stock No. 004-000-0342-4,
U.S. Government Printing Office
Washington, DC 20402
Changes or modification not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
This product was FCC compliant under test conditions that included the use
of the supplied cable between system components. To be in compliance
with FCC regulation, the user must use this cable and install it properly.
Different types of cord sets may be used for connections
to the main supply circuit. Use only a main line cord that
complies with all applicable product safety requirements
!
of the country of use.
Declaration of Conformity
According to 47CFR, Parts 2 and 15 for Class B Personal Computers and
Peripherals; and/or CPU Boards and Power Supplies used with Class B
Personal Computers, Motorola BCS, 6450 Sequence Drive, San Diego,
CA 92121, 1-800-225-9446, declares under sole responsibility that the product
identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
Each product marketed is identical to the representative unit tested and found to
be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted,
due to quantity production and testing on a statistical basis as required by 47CFR
2.909. Operation is subject to the following condition: This device must accept
any interference received, including interference that may cause undesired
operation. The above named party is responsible for ensuring that the equipment
complies with the standards of 47CFR, Paragraph 15.101 to 15.109. The Class B
digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
i
The SB4100 meets one or more of the standards listed:
Declaration of Conformity
We
Broadband Communications Sector
Declare under our sole responsibility that the
SURFboard Cable Modem Model SB4100i, SB4100E
To which the declaration relates is in conformity with the following standards:
EN55022 EN55024 EN60950
CISPR 22 CISPR 24 IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 : 1996
Following the provisions of the Directive(s) of the Council of the European Union:
EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC
This product was qualified under test conditions that included the use of the supplied cable between system components.
To be in compliance with regulation, the user must use this cable and install it properly.
Use only an ac line cord that complies with the country's product safety requirements.
Use only a shielded Ethernet cable (STP) that complies with FCC regulations.
Model Standards
SB4100 FCC Part 15, ICES-003, UL/C-UL (UL1950 3rd Edition)
SB4100i EN55022, EN55024, EN60950, CISPR 22, CISPR 24, IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 :
1996, FCC Part 15, UL/C-UL (UL1950 3rd Edition)
SB4100E EN55022, EN55024, EN60950, CISPR 22, CISPR 24, IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 : 1996
Motorola, Inc.
6450 Sequence Drive
San Diego, CA, U.S.A.
ii
Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations. Cet appareil numérique de la
classe B respects toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
Warning
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
Caution
TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION
CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY
INSERTED TO PREVENT BLADE EXPOSURE.
Caution
THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED PERSONNEL ONLY.
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT PERFORM ANY SERVICING
OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING
INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING
TO QUALIFIED SERVICE PERSONNEL.
Repairs
If repair is necessary, contact your cable modem service provider.
© 2000 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation
or adaptation) without written permission from Motorola, Inc.
Motorola, Inc. reserves the right to revise this publication and to make changes in
content from time to time without obligation on the part of Motorola, Inc. to provide
notification of such revision or change. Motorola, Inc. provides this guide without
warranty of any kind, either implied or expressed, including, but not limited, to the
implied warranties of merchantability and fitness for a particular purpose. Motorola,
Inc. may make improvements or changes in the product(s) described in this manual
at any time.
and MOTOROLA are registered trademarks of Motorola, Inc.
Macintosh is a registered trademark of Apple Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Netscape is a registered trademark of Netscape Communications Corporation.
SURFboard and the SURFboard logo are registered trademarks of Motorola, Inc.
UNIX is a registered trademark of the Open Group.
Windows screens reproduced by permission of Microsoft Corporation.
iii
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Cable Modem
Easier!
Always on, always connected
*
Faster! **
Up to 100 times faster than
a phone modem
Better! ***
A great choice for internet access
Just open your browser and
Congratulations, you now have a new
state-of-the-art SURFboard
or SB4100E, cable modem. These high-speed
modems enable you to connect your home
or business computer to a DOCSIS-compliant or
EuroDOCSIS-compliant (SB4100E) data network.
The SB4100 transmits and receives data at much
higher speeds than traditional telephone or ISDN
modems.
It provides high-speed access to the Internet
and other online services.
* Unlike analog phone modems and ISDN
you’re always on, always connected.
** Actual speed will vary. Many network and
other factors affect download speeds.
*** SURFboard is made by the company with
over 50 years of cable TV expertise.
®
SB4100, SB4100i,
A new Universal Serial Bus (USB) port is
available for a single-user direct connection to
USB-equipped computers. The standard Ethernet
connection provides network service to single or
multiple users.
For all models, just open your browser and surf.
In this manual when we refer to SB4100 we are
referring to SB4100, SB4100i, and SB4100E.
1
surf
!
TM
SSUURRFFbbooaarrdd
1
2
3
4
5
6
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Front Panel
The five front-panel lights provide information about power, communications, and errors.
The standby button suspends internet service.
Item Description
1 Power When the light is flashing, startup diagnostics are being performed.
2 Receive When the light is flashing, the SB4100 is scanning for a receive channel connection.
3 Send When the light is flashing, the SB4100 is scanning for the send channel connection.
4 Online When the light is flashing, the SB4100 is scanning for the network configuration
5 Activity When the light is flashing, the SB4100 is transmitting or receiving data.
6 Standby Press and the LED lights turn off indicating the Ethernet and USB ports are disabled
A solid light indicates the SB4100 is powered on.
A solid light indicates the channel connection is acquired.
A solid light indicates the channel connection is acquired.
server connection. A solid light indicates the network connection is acquired.
When the light is off, the SB4100 is not transferring data.
(not receiving or transmitting data). The cable connection to the service provider
remains active. Internet service is interrupted until the Standby button
is pressed again. The Standby button offers added Internet security.
If an error occurs, the lights provide a quick way of detecting the problem.
See Troubleshooting for more information.
2
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Rear Panel
The rear panel provides cabling connectors, status lights, and power plug.
Item Description
1 LINK/ACT When the light is on, the Ethernet connection is available. A blinking light indicates
data is being transferred.
1
2
3
4
5
6
7
2 This port is the Ethernet connector that transfers data to and from your computer.
3 100 The light is on when a 100Base-T link is established and off when a 10Base-T link
is established.
4 USB This port provides a direct connection to USB equipped computers.
5 This is the recessed reset button.
6 CABLE This port transfers data to and from the service provider.
7 POWER This connector provides power to the SB4100.
TM
3
SSUURRFFbbooaarrdd
Power cord
10/100Base-T shielded
Ethernet cable
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Equipment Check
Before you begin the installation, check that you have:
Item Description
Power cord Required to connect the SB4100 to the electrical outlet.
One 10/100Base-T shielded
Ethernet cable
One USB cable Required for connecting to the USB port.
Required for connecting to the Ethernet port.
SB4100
User Guide
CD-ROM
USB cable
SB4100 User Guide CD-ROM Contains User Guide and USB drivers necessary
for connecting to USB port.
You need to purchase a 75-ohm coaxial cable with F-type connectors for connecting your
SB4100 to the nearest cable outlet. If you have a TV attached to the cable outlet, you may need
a 5-900 MHz splitter to use both the TV and the SB4100.
These items are readily available at consumer electronic stores and departments.
TM
4
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
The Ethernet card must be
installed before the SB4100.
If it isn't, follow the installation
instructions that came with
your Ethernet card.
System Requirements
To use the SB4100 with your computer system,
you need the following:
Service Provider
You must sign up with your data service
provider who provides access to the Internet
and other online services.
Computer
Your computer must be equipped with a USB
or Ethernet port and the Transport Control
Protocol/Internet Protocol (TCP/IP) to access
the SB4100. The SB4100 is compatible with
Microsoft
operating systems.
Computers using Windows
Macintosh systems must use the Ethernet
connection.
HTML Browser
Any standard HTML (web) browser
works with the SB4100.
®
, Macintosh®, and UNIX
®
95, UNIX, or
®
Ethernet Card or
USB Special Software
Any standard 10/100Base-T Ethernet card
operates with the SB4100. This is not needed if
connecting to the USB port. The Ethernet card
must be installed before the SB4100. If it is not,
follow the installation instructions included
with your Ethernet card.
The USB connection is supported by
Windows 98, Windows 2000, and Windows Me,
and requires special software to operate. All USB
drivers are on the CD-ROM supplied with your
SB4100.
Your computer must be configured for TCP/IP
and have an IP address for the SB4100 to
operate. Your service provider furnishes
the IP address.
TM
5
SSUURRFFbbooaarrdd
Ethernet to computer
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
You must call your service provider to activate
your service. You need to provide the media
access control (MAC) address. This address
is found on the bar code label marked
HFC MAC ID on the rear panel.
The address format is 00:20:40:xx:xx:xx.
USB to computer
TV cable
to cable outlet
Power cord to
electrical outlet
Precautions
• Do not block the ventilation holes on the sides
of the modem to prevent it from overheating.
• Do not open the SB4100 cable modem. Refer
all service to your local service provider.
• Wipe the modem with a clean, dry cloth.
Never use cleaning fluid or similar chemicals.
Do not spray cleaners directly on the unit
or use forced air to remove dust.
TM
6
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Cabling For a Single User
To
Ethernet or
USB
cable
outlet
To
electrical
outlet
Connect the coaxial TV cable to the SB4100
1
connector marked
to the cable outlet or splitter. Hand-tighten
the connectors to avoid damaging them.
You may need a 5-900 MHz splitter and an
additional length of 75-ohm coaxial cable
if you have a TV connected to the cable
outlet.
Plug the power cord into the SB4100
To
2
connector marked
end to the electrical outlet.
CAUTION !
CABLE and the other end
POWER and the other
Do not connect both Ethernet and
USB cables to the same computer.
Connect your computer to the SB4100
3
using one of the following methods:
Ethernet
Connect the 10/100Base-T shielded Ethernet
cable to the SB4100 Ethernet connector
and the other end to the Ethernet jack
on the back of your computer.
or
USB
Connect the USB cable to the SB4100 port
USB and the other end to the USB
marked
port on the back of your computer.
TM
7
SSUURRFFbbooaarrdd
Service provider
TV cable
SB4100
Standard
Ethernet
cable
Ethernet hub
Standard
Ethernet
cable
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Cabling For Multiple Users
Your service provider must configure your
modem for multiple user service. Contact your
service provider for availability and instructions.
The SB4100 supports many multiple user
configurations. It can easily serve as a gateway
to the Internet for up to 32 users.
Ethernet
Multiple users must be connected to an
Ethernet hub, which should be attached
to the SB4100.
Computer
ComputerComputer
CAUTION !
Do not connect both Ethernet and
USB cables to the same computer.
TM
8
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
USB
Computer
Service provider
USB
Computer
Service provider
TV cable
SB4100
TV cable
SB4100
HUB
Computer
Ethernet
Computer
Ethernet
Cabling For Multiple Users
Multiple user configurations can include
Ethernet and USB connections.
Ethernet and USB
For two users on individual computers,
connect the USB and Ethernet ports
directly to the SB4100.
Multiple users are supported with a
single user attached to the USB port
and the remaining (up to 31) users
connected to the Ethernet hub.
CAUTION !
Do not connect both Ethernet and
USB cables to the same computer.
ComputerComputer
TM
9
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
To turn on your SB4100,
simply plug it in. It is not
necessary to unplug it when
not in use.
Powering Up the First Time
You must allow 5 to 30 minutes to power up
the first time because the SB4100 must find
and lock on the appropriate channels for
communications.
Be sure that your computer is on and the
1
SB4100 is unplugged.
Plug the SB4100 in and check that the
2
lights on the front panel cycle through
this sequence:
• Power flashes during a self-test. When
the self-test is successfully complete,
the light is solid green.
• Receive flashes while the SB4100
scans for the receive channel.
When the receive channel is
locked, the light is solid green.
During normal operation, the Power, Receive,
Send, and Online lights are on and the Activity
light flashes when transferring data between
the SB4100 and your computer.
10
• Send flashes while the SB4100 scans
for the send channel. When the
send channel is locked, the light
is solid green.
• Online flashes while the SB4100 is
obtaining configuration information.
When the configuration information
is obtained, the light is solid green.
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
The SB4100 contains all necessary software.
You don't need to configure the SB4100 but
you must configure your computer for TCP/IP
(software protocol developed for communication between computers) and check for an
IP address. Your service provider may provide
additional instructions for setting up your
computer.
Configuring for TCP/IP
The following basic instructions are for
Windows 95 or Windows 98. If you are using
a different operating system, refer to that
user guide.
On the Windows Desktop, click Start.
1
Select Settings and then Control Panel
2
from the pop-up menus.
11
Double-click the Network icon on the
3
Control Panel window.
Select the Configuration tab on the
4
Network window for Windows 95
or Windows 98.
Check to see if TCP/IP has been
5
installed for the device being used
(Ethernet card or USB). If TCP/IP
appears in the list of network
components, it is installed and
you can proceed to step 10. If it
doesn't appear on the list, continue
with step 6.
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Configuring for TCP/IP
Click Add.
6
Double-click the Protocol option on Select
7
Network Component Type window.
Click Microsoft in the Manufacturers
8
section and then click TCP/IP in the
Network Protocol section of Select
Network Protocol window.
Click OK.
9
12
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Configuring for TCP/IP
Click TCP/IP on the Network window.
10
If you have more than one TCP/IP
entry, choose the one associated with
the Ethernet card or USB device connected
to the SB4100.
Click Properties.
11
Select the IP Address tab on the
12
TCP/IP window.
Click Obtain an IP address automatically.
13
Click OK to accept the TCP/IP settings.
14
Click OK to close the Network window.
15
Click OK when a prompt to restart your
16
computer is displayed and then click OK
again.
13
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Installing USB Device Drivers
The USB drivers can interface with
Windows 98, Windows 2000, or
Windows Me.
System files are needed when loading the
USB drivers. These files may already be on
your PC or you may be required to load
them from the Microsoft CD that came
with your PC.
Check that the USB cable is connected
1
from the PC to the cable modem. If it has
not been installed, refer to Installation
For a Single User.
Insert the CD into the CD driver. The
2
PC automatically recognizes the USB
connection.
14
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Installing USB Device Drivers
Click CD-ROM drive and Specify a location.
3
Click Browse.
4
Select your CD drive and USB drivers.
5
Example: D:\USB DEVICE DRIVERS
Click Next to load the USB drivers.
6
Click Next to install the driver on the
7
location displayed.
If the operating system is not
8
installed on the hard drive, insert your
Microsoft Operating CD when
prompted.
or
If the operating system is loaded on the hard
drive, click Next at the prompt.
Click Yes to restart your computer.
9
TM
15
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Uninstalling USB Device Drivers
The uninstall procedure will remove the SB4100 USB drivers and registry entries from Windows 98,
Windows Me, and Windows 2000. If operating problems develop, it may become necessary to uninstall
the USB drivers. Refer to the appropriate instructions for your operating system.
Uninstalling for Windows 98 or Windows Me
On the Windows Desktop, click Start.
1
Select Settings and then Control Panel
2
from the pop-up menu.
Double-click System.
3
Click the Device Manager tab.
4
Double-click Network Adapters.
5
This uninstalls the device from your computer system; however, the operating system (O/S) may leave
some driver files on the hard drive. Refer to Removing O/S Files.
Click SB4100.
6
or
Click Other to locate the SB4100 if it does
not appear in the Network Adapters.
Click Remove.
7
TM
16
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Uninstalling for Windows 2000
On the Windows Desktop, click Start.
1
Select Settings and then Control Panel
2
from the pop-up menu.
Double-click System.
3
Select the Hardware tab.
4
Click Device Manager (center right in
5
window).
Double-click Network Adapters.
6
Highlight SB4100.
7
This uninstalls the device from your computer system; however, the operating system (O/S) may leave
some driver files on the hard drive. Refer to Removing O/S Files.
Right-click SB4100.
8
or
Click Other to locate the SB4100 if it does
not appear in the Network Adapters.
Click Uninstall.
9
Click OK.
10
TM
17
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Removing Operating System (O/S) Files
Be sure the SB4100 modem is
1
disconnected from your computer.
Insert the SB4100 CD into the CD drive.
2
On the Windows Desktop, click Start.
3
Select Run.
4
Type in your CD drive and then
5
\remove.exe.
Example: D:\remove.exe.
Click OK and the remove program
6
automatically runs. An operations
message and the O/S name display above
the Operations box.
If the O/S is not supported, the remove
7
utility is disabled. Go to step 10.
18
If an O/S is supported, click
8
Remove Driver.
Each step displays in green indicating the
file is being removed. If a file cannot be
located, the remove process fails and
displays the step in red.
A file could be missing if the original USB
installation process was interrupted and
the files were not fully installed.
Click About to view files and registries that
9
can be removed manually in Microsoft
Explore. This screen also provides more
information on the function of the USB
Driver Removal application.
Click Exit.
10
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
Verifying Your IP Address
The following basic instructions are for Windows 95
or Windows 98. If you are using a different
operating system, refer to that user guide.
To check the IP address:
On the Windows Desktop, click Start.
1
Select Run.
2
Type winipcfg.exe. A window similar
3
to the example is displayed.
Select your adapter name
4
(the Ethernet card or USB device).
Click Renew.
5
Click OK after the system displays
6
an IP address.
If after performing this procedure your
computer does not access the Internet,
call your service provider. They will
assist in your configuration.
TM
19
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
This information is to help you quickly solve a problem. Before calling your service provider, try
pressing the reset button on the rear panel. Resetting the SB4100 may take 5 to 30 minutes. Your
service provider will need to know the status of the front-panel lights.
The Problem
Green POWER light is off
Cannot receive or send data
Possible Solution
• Check that the electrical outlet is working.
• Check that the power cord is properly plugged into the wall outlet and the rear panel
of the SB4100.
Press the Standby button to reconnect Internet service.
•
• Press the reset button.
• Call your service provider.
• Check the lights on the front panel. Note the first light from top to bottom that is off.
This light indicates where the error occurred. If the first light that is off is:
Receive During normal operation, the receive channel is lost. During startup,
Send During normal operation, the send channel is lost. During startup,
Online During normal operations, the IP registration is lost. During startup,
Power Modem may be in standby mode, press Standby button.
the receive channel is not acquired.
the send channel is not acquired.
the IP registration was not successful.
20
TM
SSUURRFFbbooaarrdd
R
Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting
The Problem
Cannot receive or send data
Cannot view User Guide
CD Video
Possible Solution
• Check that your TV is working if you have cable and you have a clear TV picture.
If you are not receiving your regular TV channels, your data service will not function.
• Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.
• Check the IP address (follow the steps in Verifying Your IP Address); call your
service provider if you need an IP address.
• Check the USB or Ethernet cable at the modem and your computer.
• Press the Standby button to reconnect Internet Service.
• Check that Acrobat Reader 4.0 is installed and selected.
TM
21
Software License Notices
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE AGREEMENT ("AGREEMENT")
CAREFULLY BEFORE YOU OPEN THE PRODUCT PACKAGE AND USE THE PRODUCT.
BY OPENING THE PRODUCT PACKAGE AND USING THE PRODUCT YOU INDICATE
YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS AGREEMENT AND AGREE
TO BE BOUND BY THE TERMS OF THIS AGREEMENT. UPON ACCEPTANCE, THIS
AGREEMENT WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND
MOTOROLA BCS. THE TERMS OF THIS AGREEMENT APPLY TO YOU AND TO
ANY SUBSEQUENT LICENSEE OF THIS PRODUCT.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT:
DO NOT INSTALL OR USE THE PRODUCT, ITS SOFTWARE, COMPONENTS,
DOCUMENTATION OR ANY OTHER CONTENTS OF THE PRODUCT PACKAGE.
RETURN THIS PRODUCT INCLUDING ALL SOFTWARE, COMPONENTS,
DOCUMENTATION OR ANY OTHER CONTENTS OF THE PRODUCT PACKAGE,
WITHIN TEN (10) DAYS AFTER PURCHASE TO THE SERVICE PROVIDER.
YOU SHOULD OPEN THIS PRODUCT PACKAGE AND USE THE PRODUCT ONLY IF
YOU ACCEPT EACH OF THE TERMS OF THIS SOFTWARE LICENSE AGREEMENT.
Any and all firmware and/or software accompanying the Motorola BCS Cable Modem
(collectively "Software") is never sold. Motorola BCS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of
this Agreement. Motorola BCS retains the ownership of the Software. The Software is
licensed to you under the following terms.
22
Software License Agreement
You may:
USE the Software only in connection with the operation of the Motorola BCS
Cable Modem provided with this package.
TRANSFER the Software and this license (including all component parts and
printed materials) permanently to another person, but only if the person agrees
to accept all of the terms of this License. If you transfer the Software, you must
at the same time either transfer all copies of the Software (if applicable) to the
same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software
(if applicable) in whatever form.
You may not:
LOAN, distribute, rent, lease, give, sublicense or otherwise transfer the Software
or documentation (or any copy of the Software or documentation), in whole or in
part, to any other person, except as permitted under the TRANSFER paragraph
above.
COPY or translate the User Guide included with the Software.
COPY, alter, translate, decompile, disassemble or reverse engineer the Software
or documentation, including but not limited to, modifying the Software to make
it operate on non-compatible hardware.
REMOVE, alter or cause not to be displayed, any copyright notices or startup
message contained in the Software programs or documentation.
EXPORT, the software or product components in violation of any
United States export laws.
The Software is not designed or intended for use in on-line control of aircraft, air
traffic, aircraft navigation or aircraft communications; or in design, construction,
operation or maintenance of any nuclear facility. Motorola BCS and its licensors
disclaim any express or implied warranty of fitness for such uses. You represent
and warrant that you shall not use the Software for such purposes.
Title of this Software and the documentation, including the ownership of all
copyrights, mask work rights, patents, trademarks and all other intellectual
property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola BCS. Motorola BCS
retains all rights not expressly licensed under this License. This Product, the
Software and the documentation, including any images, graphics, photographs,
animation, video, audio, music and text incorporated therein is owned by
Motorola BCS or its suppliers and is protected by United States copyright laws
and international treaty provisions. Except as otherwise expressly provided in this
License, the copying, reproduction, distribution or preparation of derivative works
of the Software, any portion of the Product or the documentation is strictly
prohibited by such laws and treaty provisions. Nothing in this License
constitutes a waiver of Motorola BCS' rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by
the laws of the Commonwealth of Pennsylvania, without reference to conflict of
law principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to
comply with the terms of this License.
Motorola BCS is not responsible for any third party software provided as a
bundled application, or otherwise, with the Software.
23
U.S. Government Restricted Rights
The Software, Product and documentation are provided with RESTRICTED
RIGHTS. The use, duplication or disclosure by the Government is subject to
restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data
and Computer Software clause at 52.227-7013. The contractor/manufacturer is
the Broadband Communications Sector of Motorola, Inc ("Motorola BCS"),
6450 Sequence Drive, San Diego, CA 92121.
Export Restriction
You agree that, without obtaining the necessary license or approval from the
United States government, you will not knowingly (i) export, directly or indirectly,
the software to any country for which the United States government or any
agency thereof at the time of export requires an export license or other governmental approval, or (ii) provide the software to any national of any country for
which the United States government or any agency thereof requires an export
license or other governmental approval.
479657-001-99
24
Loading...