
• All handsets are fully cordless for locating anywhere within range.
Welcome...
to your new Motorola S1 Digital Cordless Telephone!

IMPORTANT
Only use the telephone line cord supplied.
• 2 x rechargeable Ni-MH battery cells
• Power Adaptor for the base
This User Guide provides you with all the information
you need to get the most from your phone.
Before you make your first call, you need to set up your
phone. Follow the simple instructions in ‘Getting Started’,
on the next few pages.

1. Getting started ................................................6
2. Getting to know your phone ..........................9
3. Using the phone............................................13
3.1 Switch the handset on / off ............................. 13
3.2 Calls................................................................ 13
4. Phonebook .................................................... 16
4.1 Store a name and number ...............................16
4.2 View or dial an entry ........................................17
4.3 Edit a name and number .................................17
4.4 Delete an entry ................................................18
5. Handset settings .......................................... 18

7. Clock & alarm ............................................... 24
7.1 Set the date ..................................................... 24
7.2 Set the time ..................................................... 24
7.3 Set alarm .........................................................24
7.4 Switch off alarm ring........................................ 24
8. Caller ID and the Calls list........................... 25

1. Getting started
IMPORTANT
Do not place your S1 in the bathroom or other humid areas.
Location
You need to place your S1 base within 2 metres of the mains
The line will hang up if the handset moves out of range of the
base. Move closer to the base. The handset will
automatically reconnect to the base.
Setting up
IMPORTANT
The base station must be plugged into the mains power at all

Installing and charging the handset
1.
Remove the battery cover from the back of the handset
and insert the rechargeable Ni-MH battery cells
supplied. Please note the ’+’ and ’-’ markings inside the
battery compartment and insert in the correct direction.
2.
Clip the battery cover back into place.

Please do not use alkaline or non rechargeable batteries. It
may cause permanent damage to the product and void the
warranty.
BATTERY LOW WARNING
If icon flashes on the display and you hear a warning
beep every minute during a call, you will need to recharge
After charging your handset for the first time, subsequent
charging time is about 6–8 hours a day. Batteries and
handset may become warm during charging. This is normal.
Date and time
If you have subscribed to a Caller ID Service, the date and
time is set automatically for all handsets when you receive

2. Getting to know your phone
Overview of your handset
A Earpiece
B Display
See page 10 for an overview of the display icons.
C Up
During a call, press to increase earpiece volume, page 13.
When the phone is ringing, press to increase the handset
ringer volume, page 18.

J Calls list / Down
In standby mode, press to open the calls list, page 25.
During a call, press to decrease earpiece volume, page 13.
When the phone is ringing, press to decrease the handset
ringer volume, page 18.
Press to scroll through the menu options, redial list, calls list
and phonebook entries.
K End Call / Exit / Switch Handset on/off
Display icons
Flashes to indicate an incoming external call
External call in progress
Flashes to indicate an incoming internal call

Keypad is locked
Displayed number is longer than 12 digits
The approximate power levels of your battery are indicated
as follows:
Battery is fully charged
APage
In standby mode, press to ring the handset(s), page 16.
Press and hold to enter registration mode when registering
handsets, page 27.
Navigating the menus
Your S1 has an easy to use menu system.

Menu map
PHONEBOOK SETUP HANDSET DATE - TIME REGISTER
ADD ENTRY
MODIFY ENTRY
DELETE ENTRY
BASE VOLUME
BASE MELODY
DEL HANDSET
BEEP
INT RING VOL
EXT RING VOL
DATE SET
CLOCK SET
ALARM SET
SELECT BASE
REG BASE

3. Using the phone
NOTE
Your handset will automatically time the duration of all
external calls. The call timer will display after the first 15
seconds of your call. When the call ends, the total duration
of your talk time is shown for 5 seconds.
1.
If the handset is off the base then press ; to answer
the call, or if the handset is on the base simply lift the
handset to answer the call.
NOTE
If you prefer to press
; when you lift up the handset to
answer a call, you will need to switch Auto answer off, see

1.
Press I followed by the number (1-5) of the handset
you want to call.
3.5.2 Receive an internal call
When you receive an internal call, icon flashes and the
handset number that is calling you is displayed.
1.
Press ; to answer the call.
3.5.4 3-way conference call
You can hold a 3-way conference call between 2 internal
callers and 1 external caller.
During a call with an external caller:
1.
Press I followed by the handset number (1-5) that you
want to establish a conference call.

NOTE
If the caller’s number exactly matches an entry stored in the
phonebook, the name is displayed. Press
m to see the
caller’s number.
3.6.2 Copy a Redial list number to the phonebook
2.
Scroll u or d to the entry you want and press B.
The display shows
DELETE ?
.
3.
Press m to confirm or B to cancel.
3.6.4 Delete the entire Redial list
1.
Press S to open the Redial list.

3.8 Paging/Find handset
You can alert a handset user that they are wanted or locate
a missing handset.
Paging calls cannot be answered by a handset.
1.
Press a on the base. All handsets registered to the
base will ring.
4. Phonebook
You can store up to 50 names and numbers in the
phonebook. Names can be up to 12 characters long and
numbers up to 24 digits. You can also select different ringer
melodies for the phonebook entries.

5.
Press u or d to select the ringer melody you want and
press
m.
The display shows
ADD ENTRY
.
6.
Enter the next name and number entry that you wish to
store in your phonebook or press
B twice to return to
Enter the first letter of the name to search alphabetically.
The first name that starts with this letter or the nearest
letter in the alphabet will be displayed.
Scroll
u or d to the entry you want.
3.
Press ; to dial or n to return to standby.
NOTE

6.
Scroll u or d to select a new ringer melody and press
m.
The display shows
ADD ENTRY
.
7.
Enter the next name and number entry you wish to store in
your phonebook or press
B twice to return to standby.
5. Handset settings
5.1 Handset ringer volume
You can adjust the ring volume and set different volume
levels for your internal and external calls. Choose from 5
volume levels or Off.

NOTE
If you subscribe to your network providers caller ID service,
calls from the numbers that you have stored in the
phonebook will ring using the ringer melody you have set
when you store the entry.
5.3 Auto answer
NOTE
The handset name will only be displayed for approximately 20
seconds when no button is pressed. If you make a mistake,
press
B to delete the last character or digit.
See “ENTERING NAMES” and “WRITING TIPS” on
page 17.

5.7 Battery low warning beep
When the battery is almost fully discharged, you will hear a
warning beep every minute during a call. You can switch
these beeps on or off.
1.
Press m, scroll d to
HANDSET
and press m.
The display shows
BEEP
.
5.9 Keypad lock using the menu
You can use the menu to lock the keypad.
1.
Press m, scroll d to
HANDSET
and press m.
2.
Scroll d to
KEYLOCK ?
and press m to confirm.
icon is displayed.

6. Base settings
6.1 Base ringer volume
Choose from 5 volume levels or Off.
1.
Press m, scroll d to
SETUP
and press m.
The display shows
BASE VOLUME
.
6.3 Change base PIN code
Some functions are protected by a 4 digit PIN code which
must be entered if you want to change the settings. The
default PIN is 0000. You can change this to your own
preferred number.
When you enter a PIN, the digits are shown as ****.

3.
Press u or d to select
TONE DIAL
or
PULSE DIAL
and
press
m to confirm.
6.5 Recall mode
Depending on your country and network operator, your S1
has the recall time set as 600 ms (TIM E D BR,2). It is unlikel y
3.
Enter the 4 digit PIN code (default = 0000) and press m.
The display shows
CONFIRM ?
.
4.
Press m to confirm or B to return to the previous menu.
Your S1 will restart automatically.
6.7 Emergency default

3.
Press u or d to select
ON
or
OFF
and press m to
confirm.
6.9 Default settings
Eco mode
ON
Low battery beeps ON
Out of range warning beeps ON
Key beep ON
Auto answer ON

7. Clock & alarm
If you have subscribed to Caller ID Service, the date and
time will be set on all your handsets whenever a call is
received. You can also manually set the date and time on the
individual handsets.
7.3 Set alarm
Each handset can have a different alarm setting.
1.
Press m, scroll d to
DATE-TIME
and press m.
2.
Scroll d to
ALARM SET
and press m.
3.
Press u or d to select
ON
or
OFF
and press m to

8. Caller ID and the Calls list
IMPORTANT
To use Caller ID, you must first subscribe to the service from
your network provider. A subscription fee may be payable.
To ensure that the caller's name is displayed, make sure you
phonebook and a name/number match is found, you will see
the caller’s name on the display instead.
8.2 Calls list
The Calls list stores details of your last 40 received calls,
including the phone number and date and time of the call.
The Calls list also alerts you when you have unanswered calls.

• If the caller’s number exactly matches an entry
stored in the phonebook, the display will alternate
between the name and the number. Press
m to
see the caller’s number.
• If the telephone number is longer than 12 digits,
icon is displayed. Press m to see the
6.
Edit the number if necessary, then press m.
7.
Press u or d to select the ringer melody you want and
press
m. The number is stored.
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on
page 17.

9. Using additional handsets
You can register up to five handsets to your S1 base to
extend your phone system without having to install extension
sockets for each new phone.
Each S1 handset can be registered with up to four bases.
On the handset:
1.
Press m, scroll d to
REGISTER
and press m.
2.
Scroll d to
REG BASE
and press m.
3.
Enter the base number (1 - 4).
The base numbers that are already in use flashes. The

9.2 Register a different make of handset
to your S1 base
IMPORTANT
DECT GAP Profile only guarantees that basic calling
functions will work correctly between different makes/types
of handset and base. There is a possibility that certain
2.
Press m. All the bases that your handset has been
registered to will be displayed, e.g.
BASE 1 2 3 4
. The
currently selected base number flashes.
3.
Enter the base number that you want to use.
Alternatively, press
u or d to scroll to
AUTO
.

10. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and
switched on.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with
alcohol.
• Check that the mains power is connected properly and
switched on.
• The battery is full. When the handset is fully charged,

• Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.
Handset does not ring
• The handset ringer volume may be set to Off, see
page 18.
11. General information
IMPORTANT
This equipment is not designed to make emergency telephone
calls when the power fails. Alternative arrangements should be
made for access to emergency services.

6.
Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
7.
Do not disassemble this product. If service or repair
work is required, contact the customer service helpline
found in this user's Guide.
8.
Do not overload wall outlets and extension cords.
Installation Guidelines
1.
Read and understand all instructions and save them for
future reference.
2.
Follow all warnings and instructions marked on the
product.
3.
Do not install this product near a bath tub, sink, or

10.
To avoid interference to nearby appliances, do not place
the base of the phone on or near a TV, microwave oven,
or VCR.
Battery Safety Instructions
• Do not burn, disassemble, mutilate, or puncture the
battery. The battery contains toxic materials that could be
Cleaning
• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
• Never use household polish as this will damage the
product. Never use a dry cloth as this may cause static
shock.

Product disposal instructions
Product disposal instructions for residential users
When you have no further use for it, please remove any
batteries and dispose of them and the product according to
your local authority’s recycling processes. For more
information, please contact your local authority or the retailer
Who is covered?
This warranty extends only to the first consumer purchaser,
and is not transferable.
What will SUNCORP do?
SUNCORP or its authorized distributor at its option and within
a commercially reasonable time, will at no charge repair or

INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak are

Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of
items which may be connected to any one telephone line.
Your S1 has a REN of 1. A total REN of 4 is allowed. If the

Declaration of Conformity (DoC)
Suncorp
declares that the following products:
Brandname: Motorola
Type: S1001, S1002, S1003 and S1004
Descriptions: DECT phone without telephone answering machine (S100x) and their
multi-handset versions.
to which this declaration related is in conformity with the essential requirements of the following
directives of the Council of the European Communities:
- R&TTE Directive (1999/5/EC)
- Ecodesign Directive (2009/125/EC)
The products are compliant with the following standards:
Safety: EN60950-1:2006+A11 :2009
EMC: EN301489-1 v1.8.1 and EN301489-6 v1.3.1
RF Spectrum: EN301406 v2.1.1
Ecodesign: EC No 278/2009, 6 April 2009
For and on behalf of Suncorp Technologies Limited,
Signature:
Printed name & Position: Norman Tse – Head of Engineering
Date: 20
Place: 3001-3005 China Resources Building, 26 Harbour Road,