MOTOROLA and the stylized M Logo are registered in the U.S.
Patent and Trademark Office. All other product or service names are
the property of their respective owners.
2
Safety Information
Before using these products, read the
operating instructions for safe usage
contained in the Product Safety and RF
Exposure booklet Safety Leaflet
6866537D37.
The accessories are restricted to occupational use only to satisfy
ICNIRP RF energy exposure requirements. Before using the
products, read the RF energy awareness information and operating
instructions in the Product Safety and RF Exposure booklet
(Motorola Publication part number Safety Leaflet 6864117B25) to
ensure compliance with RF energy exposure limits.
Keep this User Guide and the Product Safety and RF Exposure
booklet in a safe place and make it available to other operators in
case the accessories are passed on to other people.
Disposal Information
The European Union's Waste of Electrical and Electronic
Equipment directive requires that products sold into EU
countries must have the crossed out trashbin label on the
product (or the package in some cases). As defined by the
WEEE directive, this cross-out trashbin label means that customers
and end-users in EU countries should not dispose of electronic and
electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local
equipment supplier representative or service centre for information
about the waste collection system in their country.
English
Copyright Information
The Motorola products described in this manual may include
copyrighted Motorola computer programs stored in semiconductor
memories or other mediums. Laws in the United States and other
countries preserve for Motorola certain exclusive rights for
copyrighted computer programs, but not limited to, including the
exclusive right to copy or reproduce in any form the copyrighted
computer program.
3
Accordingly, any copyrighted Motorola computer programs
contained in the Motorola products described in this manual may not
English
be copied, reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of Motorola.
Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel, or
otherwise, any licence under the copyrights, patents, or patent
applications of Motorola, except for the normal non-exclusive
licence to use that arises by operation of the law in the sale of a
product.
This document is copyright protected. Duplications for the purpose
of the use of Motorola products are permitted to an appropriate
extent. Duplications for other purposes, changes, additions or other
processing of this document are not permitted. Only this
electronically-saved document is considered to be the original.
Duplications are considered merely copies. The group companies of
Motorola, Inc. do not vouch for the correctness of such kinds of
copies.
Icon Conventions
The document set is designed to give the reader more visual cues.
The following graphic icons are used throughout the documentation
set. These icons and their associated meanings are described below.
The signal word Warning with the associated
safety icon implies information that, if
disregarded, could result in death or serious
injury, or serious product damage.
The signal word Caution with the associated
safety icon implies information that, if
disregarded, may result in minor or moderate
injury, or serious product damage.
The signal word Caution may be used without the safety
icon to state potential damage or injury that is not related to
the product.
Notes contain information more important than the surrounding
text, such as exceptions or preconditions. They also refer the
reader elsewhere for additional information, remind the reader how
to complete an action (when it’s not part of the current procedure,
for instance), or tell the reader where something is located on the
screen. There is no warning level associated with a Note.
4
MTM800 Overview
Controls and Indicators
The numbers below refer to the illustration on the inside front cover.
NumberDescription
1On-Off Key
Used to turn the MTM800 On/Off (press and hold).
2LED (Indicator)
4Alphanumeric Display
Provides four lines of 16 characters with backlighting.
5Alphanumeric Keypad
Use the keypad to enter alphanumeric characters for
dialing, address book entries and text messages.
6Backlight Key
Dims and intensifies the terminal’s backlight.
7Programmable Keys 1, 2 and 3.
8External Alarm Key
Used to activate and deactivate the External Alarm
(Horn & Lights).
9Send/End Key
Used to initiate or answer calls, end calls (not Group
mode) or send status and text messages.
10Menu Key
Used to enter the main menu and scroll the menu
options.
11Soft Keys
Press to select the option that appears directly above
the left or right key on the display.
12Navigation Keys
Press up, down, left or right for list scrolling while
moving around the menu hierarchy or for
alphanumeric text editing.
13Mode-Key
Used to change modes.
14Emergency Key
Used to send Emergency Alarms (press and hold).
English
5
NumberDescription
15Microphone Connector
English
Provides connection for a fist or desk microphone
with PTT button, or the telephone style handset.
16Volume Knob
Adjusts the volume level.
17Push-To-Talk Button (PTT)
Press and hold this button to talk, release it to listen.
18Microphone
Before using your MTM800 for the first time, remove the plastic
lens protector from the display.
Audio Signal Tones
= High Tone; = Low Tone;
DescriptionTy peRepeated
Idle
• Back to Home display
• Back to rotary volume
use when rotary scroll
timer expires
• Back to coverage
• Back to full service
Clear-to-sendOnce
Once
Bad key pressOnce
• Good key press
• MTM800 self-test fails at
power up
• From out-of-service to
in-service
Once
In Call
Call clear warning Once
Call waiting tone while
Phone or Private Call are
pending.
Data connected or
Data disconnected
Every 6 seconds, until
a call is terminated.
Once
6
DescriptionTy peRepeated
Talk Permit sounds upon
pressing the PTT.
Talk permit without
gateway sounds upon
pressing PTT. The tone
indicates the gateway is no
longer available.
• Talk prohibit
• System busy
• Time-out timer expire
• Called MTM800 not
available or busy
Call disconnected or failed
due to network
Wrong number dialedNo tone
DMO (Direct Mode)
Entering
DMO ExitingOnce
Once (Normal Tone)
Once (Short Tone)
Twice
Once
Until you release the
PTT.
Once
Once
English
Local site trunking —
Entering/Exiting
Phone ring back (sending)Every three seconds,
Phone busyEvery 0.5 seconds
Status message sent to the
dispatcher or failed.
Once
until the called user
answers or call is
rejected.
Twice
Incoming Calls
Status message
acknowledged by the
dispatcher.
Your MTM800 received a
Group Call without
gateway (setup only).
High-priority Group Call
received
Four times
Once
Once
7
DescriptionTy peRepeated
Menu
Emergency Alarm sent or
received
English
Emergency Alarm failedFour times
Emergency Call received Once
Twice
Phone ring, full-duplex
Private Call (reception
Private Call receivedAccording to the Ring Style
Private Call ringing to the
caller
Half-duplex Private
Pre-emptive Priority Call
(PPC) ring
Full-duplex Private PPC
ring
Limited serviceOnce, upon entering
New mail receivedOnce
New Group CallOnce
According to the Ring Style
sub-menu setting.
sub-menu setting.
Until you answer or
the call is rejected.
Until you answer or
the call is rejected.
Until the call is
answered.
Every 4 seconds, until
the call is answered or
rejected.
Every 4 seconds, until
the call is answered or
rejected.
limited service.
General
Volume setting (earpiece,
keypad, speaker)
Volume setting (ringer)While setting the
Transmit Inhibit (TXI)
Continuous
volume.
Once
Periodic Alert
This feature can be disabled/enabled by the user.
Press - 4 Setup - 1 Tones - 5 Periodic Alert also to set the
period of time between the indications.
8
Key and Button Overview
Mode
Menu
Mode Key
The MTM800 has four call modes when operating in Trunked Mode
(TMO):
• Group mode—to send and receive Group Calls.
• Private mode—to send and receive Private Calls.
• Phone mode—to send and receive Phone Calls.
• PABX mode—to send and receive local (office) extension calls.
Group mode is the default mode to which your MTM800 returns
when there is no activity for a few seconds.
To cycle through the Group, Private, Phone, and optional PABX
modes, presssuccessively.
Soft Keys
Pressto select the option that appears in the screen directly
above the left or right soft key.
Menu Key
Pressto enter the menu. The MTM800 menus allow you to
control your MTM800 settings.
Emergency Button
Press and hold from any mode to enter the Emergency mode.
The required time you need to press the Emergency button is set
as default to 0.5 seconds. This time may be set, however, by your
service provider.
English
Function Keys
F1 to F3 Keys
These keys support the one-touch feature that allows you to select
or activate commonly used features by pressing and holding a
single key.
Numeric Keys
The MTM800 supports the one-touch feature that allows you to
select or activate commonly used features by pressing and holding
a numeric key.
9
One Touch Private Call
1
!
2
abc
ABC
abc22
3
def
DEF
de f33
4
ghi
GH I
gh i44
5
jkl
JK L5
jk l5
6
mno
MNO
mno66
7
pqrs
PQRS
pqr s77
8
tuv
TUV
tuv88
9
wxyz
W
XYZ
w
xyz99
The MTM800 supports the one-touch private call if it is set by the
Service Provider. User can dial the last group call originator number
English
via pressing the assigned one touch private call button.
The required time you need to press the Numeric keys to activate a
one-touch function is set as default to 1 second. This time may be
set, however, by your service provider.
For information on the function assigned to each F1 to F3 or
Numeric keys please refer to your Service Provider.
1 Add ID / Add Phone / Add Ext
2abc Order
3 By LocatÕn
4 Mem Usage
4 My Groups
1 Tones
2 Language
4 Backlight
1 Ring Style
2 Keypad Tones
3All Tones
4 Talk Permit
5 Periodic Alert
3 Security
1English
2 Deutsch
3 Français
4 Español
5 Nederlands
6 Svenska
7 Русский
8 <User Defined>
See next page
List of Menu Options
12
List of Menu Options (Cont’d)
1 Sent
2 Received
3 Bandwidth
4 Encryption
1On
2Off
1Position
2Interface
1 Add Group
2View List
3 Edit List
4 Rename
5 Clear List
1On
2Off
1Activate
2 Deactivate
1 Home Only
2 Select Net
1 Trunk Mode
2 Direct Mod e
2 Packet Data
1 Location
9More ...
8 Recent Call
7Scan
6 Networks
4 Setup
(cont’d)
5 Own Number
1 Dialed
2Received
3 Missed
2Active List
3 Scan Lists
<40 lists>
1 Scanning
1Display
2 Oper. Mode
3 TXI Mode
1 Private Num
2 Phone Num
6 Acc’ry Type
5 Time & Date
1 Standard
2 Handset
3 External
4 External & Std
2Set
3 Time Offset
4Format Time
5 Format Date
Time & Date
Time Only
Date Only
Off
1 Networks Sel
Some menu numbers may be different than the listed as some
menu options can be enabled/disabled by your Service Provider.
English
13
The Display
Display Icons
English
When you turn on your MTM800, icons appear along the top of the
display to indicate the following conditions:
Display IconDescription
Trunked Mode Operation
Signal Strength (TMO)
Allows you to check signal strength. More bars indicate
a stronger signal.
Priority Scan
Indicates priority scanning is activated in the MTM800.
Data Connected
Displayed when the MTM800 is successfully
connected to an external device and ready for data
transfer.
Data Transmit/Receive
Displayed when the MTM800 is transferring data to/
receiving data from the external device (laptop or
desktop PC).
Direct Mode Operation
Signal Strength (DMO)
Indicates an incoming Direct Mode Group Call.
14
Direct Mode
Displayed when the MTM800 is in Direct mode.
DMO Gateway
Indicates that gateway is selected. The icon has three
states:
Solid — while the MTM800 is synchronised with the
gateway.
Flashing — while the MTM800 is not synchronised or
during attachment.
No icon — during a terminal to terminal and repeater
call.
Display IconDescription
DMO Repeater
Displayed when the repeater option in DMO is
selected. This icon has three states:
Solid — while the terminal has detected the repeater
(i.e., when the terminal receives a presence signal).
Blinking — while the terminal has not detected the
repeater or during attachment.
No icon — during a terminal to terminal and gateway
call.
General Icons
Unread Message
Indicates that you have unread messages in your
Inbox.
New Message Has Arrived
Your Inbox could not open due to an on-going activity.
The icon remains to remind you of new messages in
your Inbox.
Emergency
Appears while the MTM800 is in Emergency mode.
Displaying Long Numbers or Messages
Three dots after a number or message indicate that it continues on
the next page. Press More to read the next “numerical” page and
More again to return to the previous page. Press to read the
next “text” page and to return to the previous page.
English
15
Getting Started
English
Powering the MTM800 On/Off (On/Off Button)
To power On, Press and hold the On/Off push button. Your MTM800
performs a self-check and registration routine. After successful
registration, the MTM800 is in service.
To power Off, press and hold the On/Off pushbutton. You will hear
an audible beep and the Powering Off message is displayed.
Powering On the MTM800 (Ignition Sense)
If the MTM800 is configured with ignition sense, the terminal will
automatically turn on whenever the vehicle ignition is turned on.
Powering On the MTM800 (Emergency Foot Switch)
If an Emergency Foot Switch is connected and the MTM800 is
powered off, press the Emergency Foot Switch to power on. The
MTM800 will power on in Emergency mode.
Powering On with Transmit Inhibit Active
The TXI Mode remains active at power On.
You will be asked whether to leave the TXI Mode On or not.
Ensure you have left the restricted area before
deactivating Transmit Inhibit.
Press the Yes soft key to deactivate the TXI Mode. If the MTM800
was previously used in Trunked Mode (TMO), it will register to the
network. If the MTM800 was previously used in Direct Mode it will
remain in Direct Mode.
Press No in Trunked Mode and the MTM800 powers down; press
No in DMO mode and you remain in DMO with TXI selected.
16
Uninstalling the Radio
OPTION 1:
Before disconnecting the 13.2V main power
supply from the radio:
1. Switch off the radio.
2. Wait for a minimum of 4 seconds after the radio
Off Switch is released.
Disconnect the 13.2V main power supply.
OPTION 2:
Turn off the main power supply WITHOUT
switching OFF the radio.
Unlocking the MTM800
Your MTM800 may be locked at power up.
To unlock the MTM800 after powering on, enter the code at the
prompt. The MTM800 enters the default home mode.
English
17
Selecting TMO or DMO Operation
Menu
Menu
Mode
English
Entering TMO or DMO
Enter TMO or DMO in one of the following ways:
• Press 6 2 1 (TMO) if the MTM800 is in DMO.
• Press 6 2 2 (DMO) if the MTM800 is in TMO.
• Press the TMO/DMO one-touch button (configured by your
Service Provider).
Calls (Trunked Mode Operation)
TMO Group Calls
A Group Call is a communication between you and others in a
talkgroup. A Talkgroup is a pre-defined set of subscribers enabled to
participate in and/or invoke a Group Call.
Talkgroups are divided into ranges. Each range may contain
several talkgroups.
Making a TMO Group Call
1. Pressuntil “Group Mode” appears on your display.
2. If this is the required talkgroup and range, press and hold the
PTT. Wait for the talk permit tone and then speak into the
microphone.
Release the PTT button to listen.
3. If you wish to call a talkgroup other than the one shown, scroll
through the talkgroups.
4. To select a range other than the one shown, press Optns,
followed by Range. Scroll through the ranges. Press Ok to select
the range, press Back to cancel range scrolling.
When you start a call, all members of the selected talkgroup who
have their units turned on, will receive the transmission.
The “No Group” message is displayed when you are out of the
normal coverage area of your selected talkgroup. You must then
select a new talkgroup that is valid for your working location.
18
Receiving a TMO Group Call
Unless it is engaged in an active call, your MTM800 will
automatically switch to Group Mode and receive the transmission.
To answer the call, press and hold PTT.
Your MTM800 shows the Group name and the caller’s private
number or alias if previously stored in your address book.
When receiving a Group call, you will hear a “New Group Call”
tone.
For incoming call alert, see settings in the Tones menu option.
Receiving a TMO Broadcast Call
The Broadcast Call (also called Site Wide Call) is a high-priority
group call from the console operator (or dispatcher) to all users. The
MTM800s are configured to monitor a Broadcast Call, but users
cannot talk back.
The Broadcast Call pre-empts an on-going Group Call that has the
same (or lower) call priority.
Calls (Direct Mode Operation)
DMO Group Calls
In DMO, the MTM800 can be used without your Service Provider’s
infrastructure.
Direct Mode allows communication with other terminals also
operating in Direct Mode, which are on the same frequency and
talkgroup as your MTM800.
In DMO it is only possible to place the following call types: Group
Calls, Emergency Group Calls and Private Half-duplex Calls.
English
You can receive a call from the selected talkgroup and from an open
group. (An open group is a super-group of all DMO groups.)
When you start a call, the members of the selected talkgroup who
have their units turned on will receive the transmission.
In DMO the MTM800 can communicate with the trunking system
(and vice-versa) if the Gateway option is enabled in the MTM800.
19
Making a DMO Group Call
1. Enter Direct Mode by selecting the Direct Mode option via the
menu.
English
2. If this is the required talkgroup and range, press and hold the PTT
button. Wait for the talk permit tone and then speak into the
microphone.
Release the PTT button to listen.
Receiving a DMO Group Call
You can receive a DMO Group Call only when your MTM800 is in
DMO.
Your MTM800 will display the caller’s private number or alias, and
the talkgroup name.
Exiting DMO
To exit DMO, select the Operating Mode option your MTM800
should be operating on.
20
Calls (Private and Phone Calls)
Private Call
A Private Call, also called Point-to-Point or individual call, is a call
between two individuals. No other terminal can hear the
conversation. This call can be:
• full-duplex call (if the system allows) in TMO
• standard half-duplex call in TMO or DMO
Making a Private Call
1. To enter the Private Mode, pressuntil Private Mode
appears on the display.
2. Enter the number of the person you wish to call.
3. Press and release the PTT button. You will hear a ringing tone.
Wait for the called person to answer your call.
4. Press and hold PTT. Wait for the talk permit tone (if configured)
before talking, and release the PTT when listening.
5. To end the call, press . If the called person ends the call, the
Call Ended message is displayed.
6. Press Back to return to the Private Mode display.
While Transmit Inhibit is activated, an incoming Private Call is
indicated, but it is not possible to answer the call.
English
Receiving a Private Call
If the Service Provider configured the MTM800 to Automatic Mode
Switch:
1. The MTM800 automatically switches to Private Mode. The
display shows the caller’s identity.
2. To answer the incoming call, press PTT.
3. To end the call, press. The display returns automatically to
the mode it was in before the incoming call arrived.
21
If the Service Provider configured the MTM800 to Manual Mode
Switch:
1. If the MTM800 is NOT in Private Mode, a Prvt Call message and
English
the caller ID is displayed momentarily. The display returns to the
mode it was in before the incoming call arrived.
2. To answer the call, press, and then the PTT key.
3. To end the call, press .
If the called person ends the call, the Call Ended message is
displayed.
For call alert, see settings in the Tones menu option.
Phone and PABX Calls
The Phone Mode allows you to call a landline telephone number or
a cellular mobile phone number. In this publication we use “phone
number” when referring to these numbers.
The Private Automatic Branch Exchange (PABX) Mode allows
you to call local (office) extension numbers. This mode needs to be
activated by your Service Provider.
Both modes have the same dialling features.
While Transmit Inhibit is activated, an incoming Phone or PABX
Call is indicated, but it is not possible to answer the call.
Making a Phone or PABX Call
1. Pressuntil Phone Mode appears on your display.
If a PABX call is required, press again. PABX Mode
appears on your display.
2. Proceed as for making and receiving Private phone calls.
22
VOX Control
VOX (Voice Operating Transmission) allows the user to transmit
voice in a hands-free condition. The radio is detecting audio
automatically when full duplex private call and telephone call use
the fist microphone.
This feature is only available if set up by your Service Provider. If it
is disabled, transmission can start upon pressing PTT.
English
23
Emergency Mode
English
You can send and receive Emergency Group Calls in
Trunked Mode (TMO)or in Direct Mode (DMO). If your terminal is
configured to operate through a gateway, Emergency calls can be
placed through the gateway.
You can initiate an Emergency Group Call to and receive it from the
selected talkgroup (TMO and DMO).
Your Service Provider will configure the Emergency Alarm and Hot
Microphone features.
Emergency calls will be allocated emergency priority in the system.
Entering or Exiting Emergency Mode (TMO & DMO)
To enter Emergency mode from any mode, press and hold the
emergency key .
The required time you need to press the Emergency button is set to
default to 0.5 seconds. The time can be configured by your Service
Provider.
For call alerts, see settings in the Tones menu option.
To exit Emergency mode, press and hold Back. You will switch to
normal Group mode.
Invisible Emergency Mode
If the Invisible Emergency Mode is enabled by your Service
Provider, all the audible and visible indications for operations in
Emergency Mode are disabled.
Only the Emergency Private Call is exception for this feature.
Sending an Emergency Alarm
Your MTM800 will automatically send an Emergency Alarm when in
Emergency mode. This is sent:
•automatically, upon entering Emergency mode
24
•if you press the Emergency key again while the MTM800
is in Emergency mode.
After sending the alarm, the screen will show one of the following
delivery reports:
•Alarm Sent
•Alarm Failed
In both cases the screen returns within a few seconds to the main
screen of the Emergency mode.
Due to no delivery confirmation in DMO, Alarm Sent information confirms only sending the alarm.
Some systems do not support the Emergency Alarm feature when
the user is in a “Local Area Service” area.
The Emergency Alarm is a special status message sent to the
dispatcher monitoring the selected talkgroup. This can be used in
dispatch systems to highlight emergency calls.
Pressing the Emergency button, even if
Transmit Inhibit is activated, causes the
MTM800 to radiate immediately. The MTM800
must NOT be within the RF sensitive area when
entering Emergency mode.
Hot Microphone Feature
If the Hot Microphone feature was programmed into your MTM800
by your Service Provider, you can make an Emergency Group Call
and talk to the dispatcher (and members of your talkgroup) without
the need to press and hold the PTT.
The microphone will stay open for a time period (programmed by
your Service Provider). The microphone will stay open until:
•the Hot microphone time period expires
•you press PTT during the Hot Microphone period
•you press the End key
At the end of the Hot Microphone the Emgcy Mic Ended message
will be displayed and the MTM800 reverts back to the Emergency
Mode. The Hot Microphone feature is disabled and PTT operation
returns to normal.
If required you can resume Hot Microphone by pressing the
emergency key again.
English
25
Making an Emergency Group Call
• Hot Microphone enabled - to initiate an Emergency Group Call,
press and hold Emergency Button.
English
• Hot Microphone disabled - to initiate an Emergency Group Call,
press and hold Emergency Button. When the display has
changed to Emergency Group Call hold PTT and wait for talk
permit tone (if configured) and talk. Release the PTT to be able to
listen.
26
Messages
Menu
Menu
Menu
Menu
Menu
Menu
Sending a Status Message
Select the desired group, then press- 1 Messages - 1 Send
Sts - Ok. Select status and press PTT to send the status message.
Sending a New Message
Press- 1 Messages - 1 New - Ok. Write your message.
Press Optns and select Send. Select your mail recipient or enter
number. Press PTT to send the new message.
Sending a User-defined Message
Press- 1 Messages - 2 Templates - Ok. Scroll and choose
your required template. Press Optns and select Send. Select your
mail recipient or enter number. Press PTT to send the message.
Sending a Predefined Message
Press- 1 Messages - 2 Templates - Ok. Scroll and choose
your required template. Press Edit to edit the message. Type
required information. Press PTT to send the message.
Handling New Incoming Text Messages
The icon will flash on your display and the MTM800 sounds a
tone.
To enter the Inbox press- 1 Messages - 2 Inbox - Ok. Scroll
to the messages and select Read soft key. To read a long message,
press More to read the next page and Exit to return to the previous
page.
Handling Old Messages
Press- 1 Messages - 2 Inbox - Ok. Scroll to the messages
and select Optns. You can read, erase one message or erase all by
selecting the relevant option.
English
27
Tips & Tricks
Menu
Mode
Menu
Menu
Menu
English
One Touch
Your Service Provider can program the two Side keys and the
Numeric keys (0-9) to many functions such as TMO to DMO
switching and vice-versa.
Press and hold the keys to see to which function they are
programmed.
“My Groups” Folder
You can select any group (TMO or DMO) and add it to your personal
folder.
Press- 2 Addr. Book - 4 My Groups to quickly access your
“My Groups” folder.
Mode Change
To cycle through the Group, Private, Phone, and PABX modes,
presssuccessively.
Switching between TMO and DMO
To switch from TMO to DMO press6 2 2.
To switch from DMO to TMO press6 2 1.
Setting Time & Date
Time and date are synchronized by the infrastructure. When not
within the infrastructure signal range you can set the values
manually.
• To set time and date press 4 5 2. Enter time and date
using navigation key and/or alphanumeric keypad.
28
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