Motorola MOTORAZR VM9 User Manual

Phone User Guide

MOTORAZR2 V9m by Motorola®

www.sprint.com

Printed in the U.S.A.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce t he copyrighted software . Accordingly, any copyrig hted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: 6809515A18

Software Version: TRPLT2_02.63.00R

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 22

Navigating Through Phone Menus and Options . . . . . . . . . . . . . 30

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 46

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 66

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Resetting Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 74

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 76

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Alerting Yourself to Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 116

Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 117

Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 125

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .128

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 129

Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .136

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

2K. Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Your Sprint TV Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Playing a Clip With the Phone Open . . . . . . . . . . . . . . . . . . . . . . . 158

Playing a Clip With the Phone Closed . . . . . . . . . . . . . . . . . . . . . . 159

Sprint TV FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Transferring Files Between Your Phone and Your PC . . . . . . . . 168

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .171

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 172

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

3B. Sprint Music and Your Player . . . . . . . . . . . . . . . . . . .188

Using the Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Playing Music on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using Sprint Music Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

3C. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .195

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 196

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 198

Getting Information With Sprint Voice Command . . . . . . . . . . 199

Section 4: Safety and Warranty Information . . . . . . .200

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 201

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Information From the World Health Organization . . . . . . . . . . 214

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Motorola Limited Warranty for

the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want.

Welcome and thank you for choosing Sprint.

Introduction

This Phone User Guide introduces you to Sprint Service and all the features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.

You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.

Phone Guide Note:

WAR NI NG!

Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and log on to

My Sprint Wirel ess to access the most recent version of

the phone user guide.

Please refer to the Important Safety Information section on page 201 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Dial

Want to keep track of your minutes?

It’s easy to check right from your phone!

You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information.

Use Your Phone’s Web Browser

From the Sprint Power Vision home page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.

Note

Reported minutes and balances are estimates only. Please consult your Sprint Invoice for actual minutes used.

iii

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus and Options” on page 30.

MISSED ALERTS

CALL HISTORY

ALL CALLS

MISSED CALLS

INCOMING CALLS

OUTGOING CALLS

CONTACTS

VIEW ALL

ADD NEW

FILTER BY

SPEED DIAL #S

MY BUSINESS CARD

SERVICES

Customer Solutions Account Info. Dir. Assistance Sprint Operator Voice Command

MANAGE CATEGORIES

MEMORY STATUS

WIRELESS BACKUP

MESSAGING

SEND MESSAGE

Text Message Picture Mail Voice SMS

TEXT MESSAGING

Inbox Outbox Sent Folder Drafts Folder Preset Messages Send Message

PICTURE MAIL

Inbox Sent Mail Saved Mail Pending Messages Send Message

PREMIUM CONTENT

VOICE SMS

Inbox Outbox Send Message

IM & EMAIL

Instant Messaging PCS Mail AOL MSN Yahoo! Other

CHAT & DATING

VOICEMAIL

Call Voicemail View Details Clear Icon

SETTINGS

Text Messaging Voice SMS Picture Mail Notification

ON DEMAND

PICTURES

CAMERA

CAMCORDER

PICTURE MAIL

Inbox Sent Mail Saved Mail Pending Messages Send Message

MY ALBUMS

In Phone (No) Memory Card Online Albums

ACCOUNT INFORMATION

SETTINGS

Storage Location Statusbar Display

MY CONTENT

GAMES

Get New My Content Manager

THEMES

Get New My Content Manager Moto Sp rint

RINGERS

Get New My Content Manager

SCREEN SAVERS

Get New My Content Manager

APPLICATIONS

Get New My Content Manager

IM & EMAIL

Get New My Content Manager

CALL TONES

MUSIC

SPRINT TV

WEB

TO OL S

BLUETOOTH

CALENDAR

ALARM CLOCK

FILE MANAGER

CALCULATOR

TIP CALCULATOR

WORLD CLOCK

STOP WATCH

CURRENCY CONVERTER

UNIT CONVERTER

NOTEPAD

VOICE RECORDS

SETTINGS

SOUNDS

Ringer Type

Ringer Messaging Calendar Alarm Roam Ringer

Volume

Ringer Messaging Alarm Key Beep Advanced Reset Volumes

vii

Alerts

Service Minute Beep Call Lost Connect New Message

Key Tone Length

DISPLAY

Screensaver

None In Phone External Memory

Assigned Media Take New Picture

Themes

Foregrounds

Clock Navigation Key Display Greeting Banner

Light Control

Screen Backlight Control Keypad Light Sensor Status Light

Menu Style

Assign Keys

Up Down Left Right

Time and Date

Time Format Date Format

Incoming Calls

Call with ID Call without ID

KEYGUARD

Auto KeyGuard

WIRELESS BACKUP

Subscribe Learn More

DATA SERVICES

Data Services Net Guard Data Service profile

ROAMING

Set Mode Call Guard Data Roam Guard

LOCATION

viii

SECURITY

Lock Phone

Lock Code

Special Numbers

Limit Use

Contacts Data Services Pictures Restrict Outgoing Calls Restrict Incoming Calls

Manage Applications

Reset Settings

External Memory

OTHERS

Airplane Mode

Call Setup

Abbreviated Dial Answer Options Auto Answer Auto Redial Speed Dial

Connection

Bluetooth Settings

Device Name Bluetooth Power Device Visibility

USB Settings

Headset Mode

Language

Phone Book Match

Tex t Inp ut

Personal Dictionary Word Completion Auto Space

TTY

Voice Guide

PHONE INFO

My Phone Number

Icon Glossary

Ver sio n

Advanced

Phone Software

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

⽧ Setting Up Your Phone

⽧ Getting Started With Sprint Service

⽧ Setting Up Your Voicemail

⽧ Sprint Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

Setting Up Your Phone

1. Install the battery (if necessary):

䡲 Remove the battery door:

⽧ Slide the door toward the top of the phone to

unlock it.

⽧ Lift the door off.

䡲 Insert the bottom of the battery into the battery

area:

⽧ Be sure the gold-colored areas on the battery are

touching the battery contacts on the phone.

⽧ Press the battery down to secure it. 䡲 Replace the battery door. 䡲 Slide the battery down to lock it into place.

2. Press O to turn the phone on.

䡲 Your phone will turn on, search for Sprint service,

and enter standby mode.

䡲 If your phone is not yet activated, or if it is locked,

see “Getting Started With Sprint Service” on the following page for more information.

3. Make your first call.

䡲 Use your keypad to enter a phone number. 䡲 Press N.

Setting Up Service

Your phone’s battery should have enough charge to turn on,

Note:

find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery” on page 28 for details.

Section 1A: Setting Up Service 3

Getting Started With Sprint Service

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call Sprint Customer Service at 1-888-211-4727.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold O to turn the phone on.

2. Press Unlock (right softkey).

To select a softkey, press the button directly below the text

Tip:

appearing on the bottom left and right of your display screen. Softkey actions change according to the screen you are viewing.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can't recall your lock code, try using the last four digits

Tip:

of your wireless phone number. If this doesn't work, call Sprint Customer Service at 1-888-211-4727.

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access messages simply by pressing and holding bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Setting Up Your Voicemail” on page 173.

Setting Up Service

Section 1A: Setting Up Service 5

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 5 for more information on your voicemail password.

Sprint Power Vision Password

With your Sprint Power Vision phone, you will be assigned a Sprint Power Vision user name, and you will have the opportunity to set up an optional Sprint Power Vision password. See the Experience Sprint Power Vision guide for information on how to establish your password.

For additional information, or to change your passwords, sign on to 1-888-211-4727.

www.sprint.com and to use when calling Sprint

www.sprint.com or call Sprint Customer Service at

6 Section 1A: Setting Up Service

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information. 䢇 Check your minutes used (depending on your Sprint

service plan).

䢇 View and pay your bill. 䢇 Make your life easier by enrolling in Sprint online billing

and automatic payment.

䢇 Purchase accessories. 䢇 Shop for the latest phones. 䢇 View other Sprint service plans and options. 䢇 Learn more about Sprint Power Vision and other great

products like games, ringers, screen savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial

*2N

䢇 Sign on to your account at www.sprint.com. 䢇 Call us toll-free at 1-888-211-4727.

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.

on your phone.

Setting Up Service

Section 1A: Setting Up Service 7

To access automated invoicing information:

䊳 Press

Note:

*4N

This service may not be available in all Affiliate areas.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed for airtime.

To call Sprint 411:

䊳 Press

411N

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.

To access Operator Services:

䊳 Press

For more information or to see the latest in products and services, visit us online at

www.sprint.com.

8 Section 1A: Setting Up Service

Section 2

Using Your Phone

Section 2A

Phone Basics

In This Section

⽧ Your Pho ne

⽧ Viewing the Display Screen

⽧ Features of Your Phone

⽧ Accessories

⽧ Turning Your Phone On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Navigating Through Phone Menus and Options

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Entering Text

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide

you through the basic functions and calling features of your phone.

10 Section 2A: Phone Basics

Your Ph one

7. Connector

2. Camera Lens

8. Smart Key

9. Volume Keys

4. Camera Key

5. External Display

1. External Charge Indicator

6. Touch-Sensitive Buttons

3. Bluetooth Indicator

Front View of Your Phone

Phone Basics

Section 2A: Phone Basics 11

Inside View of Your Phone

14. Navigation

11. Right Softkey

12. Back Key

16. Talk Key

13. Power/End Key

Keys

10. Left Softkey

17. Speaker Key

15. Menu/OK Key

12 Section 2A: Phone Basics

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