MOTORAZR 2
User’s Guide
TM
V9x
HELLOMOTO
Navigate m enus.
Open m enus, select m enu item s.
Clear/Back Key
Press and hold to change ring to silent and
back.
Open the cam era (press when the phone
is open, hold when the phone is closed).
Mic rop hone
Turn on/off, hang up, exit m enus.
Rig ht Soft Key
Left Soft Key
Volume Keys
Sma rt Key
Press to dial & answer calls.
Hold to use voice dial.
Press and hold to call voicemail.
Make a video call.
Go online.
Introducing your new MOTO
RAZR
2™ V9x 3G wireless phone. Here’s a quick anatomy lesson.
1
Accessory Connec tor Port
Insert battery charger
& phone accessories.
Volume Keys
Open ring style menu or adjust cam era
zoom when flip is closed.
Ba ttery Cha rgi ng Indica tor
Sma rt Key
Scroll through ring style m enu. Hold the
sm art key to lock or unlock all side keys.
Ca mera Lens
Ca mera Key
Bluetooth
®
Connecti on Indicator
External Display
Use the To u ch Keys, Sm a rt Key , and
Volume Keys to access your pictures,
m usic, and videos.
See pictures. Play m usic.
To u c h Keys: After you press the
[
or c keys on the external display, use the V v display keys to scroll to
item s, and use the sm art key to go back. Special icon keys appear in the external display when you receive a text
m essage, m iss a call, or when an alarm or event rem inder occurs.
Play videos.
Did you know:
that’s 10 times faster than the original RAZR phone. A processor this fast in a phone this slim may cause the phone
to feel a bit warm at times when in use, especially when engaged in activities that take advantage of its processing
power, such as when listening to music, watching videos, or surfing the Web.
2
Your phone helps you perform tasks quickly and efficiently, thanks to a powerful 512 MHz processor
Home Sc reen Mai n Menu
Press the Navigation Key
up , down, left, or rig ht
(
S
) to highlight a m enu
feature.
3
Press the
Center Key (
s)
to
select it.
4
Shortcuts Main Menu
Options
Back
Messages
Press and hold the
Power Key O
for a few
seconds or until the
display lights up to turn
on your phone.
1
Press the
Center Key (
s
) to open
the
Mai n Menu
.
2
Service Provider
12:00pm
Note:
Your phone’s display may be different.
To change your home screen shortcuts and your main menu appearance, see your Quick St art Guide . For more
information: See your Quick Start Guide at
www.motorola.com/support/V9xHAC
.
3
contents
menu map . . . . . . . . . . . . . . . . . 6
basics . . . . . . . . . . . . . . . . . . . . . 8
display. . . . . . . . . . . . . . . . . . . 8
volume . . . . . . . . . . . . . . . . . 10
navigation key. . . . . . . . . . . . 11
smart key . . . . . . . . . . . . . . . 11
external display. . . . . . . . . . . 11
voice commands . . . . . . . . . 12
codes & passwords . . . . . . . 14
lock & unlock phone . . . . . . . 15
lock & unlock external keys. . 15
tips & tricks . . . . . . . . . . . . . . . 17
calls . . . . . . . . . . . . . . . . . . . . . 19
turn off a call alert . . . . . . . . . 19
recent calls . . . . . . . . . . . . . . 19
redial. . . . . . . . . . . . . . . . . . . 21
caller ID. . . . . . . . . . . . . . . . . 21
contents
4
emergency calls. . . . . . . . . . 22
video calls . . . . . . . . . . . . . . 22
handsfree. . . . . . . . . . . . . . . 24
dialing options . . . . . . . . . . . 24
answer options . . . . . . . . . . 26
call times & costs. . . . . . . . . 26
hold a call . . . . . . . . . . . . . . . 27
mute a call . . . . . . . . . . . . . . 27
call waiting . . . . . . . . . . . . . . 27
conference call. . . . . . . . . . . 27
transfer a call . . . . . . . . . . . . 28
restrict calls . . . . . . . . . . . . . 28
send or receive data. . . . . . . 28
text entry . . . . . . . . . . . . . . . . 29
iTAP™ mode . . . . . . . . . . . . 30
tap and tap extended modes 31
numeric mode . . . . . . . . . . . 32
symbol mode . . . . . . . . . . . 32
messages . . . . . . . . . . . . . . . . 33
voicemail . . . . . . . . . . . . . . . 33
text messages. . . . . . . . . . . 33
print message over Bluetooth®
connection. . . . . . . . . . . . . . 36
blogs . . . . . . . . . . . . . . . . . . 36
browser messages . . . . . . . 38
info services . . . . . . . . . . . . 38
tools . . . . . . . . . . . . . . . . . . . . 39
phonebook . . . . . . . . . . . . . 39
personal organizer . . . . . . . . 43
connections . . . . . . . . . . . . . . 47
Bluetooth® wireless . . . . . . 47
cable connections . . . . . . . . 52
memory card files . . . . . . . . 54
service & repairs . . . . . . . . . . 55
Battery Use & Safety. . . . . . . 56
SAR (IEEE) . . . . . . . . . . . . . . . 58
Software Copyright Notice. . 59
Content Copyright. . . . . . . . . 59
GPS & AGPS . . . . . . . . . . . . . 59
EU Conformance . . . . . . . . . . 61
Safety Information . . . . . . . . 62
Industry Canada Notice . . . . 65
FCC Notice . . . . . . . . . . . . . . . 65
Use & Care . . . . . . . . . . . . . . . 67
Warranty. . . . . . . . . . . . . . . . . 67
Hearing Aids . . . . . . . . . . . . . 70
WHO Information . . . . . . . . . 71
Registration . . . . . . . . . . . . . . 71
Export Law. . . . . . . . . . . . . . . 72
Recycling Information. . . . . . 72
Perchlorate Label. . . . . . . . . . 72
Privacy & Data Security. . . . . 73
Driving Safety . . . . . . . . . . . . . 74
index . . . . . . . . . . . . . . . . . . . . 76
contents
5
main menu
É
To o l s
•Calculator
• Calendar
•Alarm Clock
• Dialing Services
•Fixed Dial*
• Service Dial *
•Quick Dial
•World Clock
•IM*
h
Multimedia
• Media Finder
•Music
•Pictures
•Videos
•Voice Notes
• Ring Tones
• Wallpapers
• Themes
•Camera
• Video Camera
• Voice Record
menu map
6
menu map
á
Web A cc es s
•Browser
• Bookmarks
•History
• Go To Page
•Browser Setup
• Web Sessions
• Stored Pages
e
Messages
• Create Message
•Voicemail
• Message Inbox
•Email
• Browser Msgs
• Info Se rvi ces *
• Outbox
•Drafts
• Templates
s
Recent Calls
• (to scroll through
the call lists, press* or #)
n
Phonebook
w
Settings
• (see next page)
E
Bluetooth
* optional features
This is the standard main menu layout.
You r
phone’s menu may be a little different.
settings menu
l
Perso nalize
• Home Screen
• Voice Dial Setup
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Sound Settings
t
Ring Styles
•Style
• (style) Det ail
L
Connection
• Bluetooth® Link
• USB Settings
H
Call Forward *
•Voice Calls
•Cancel All
• Forward Status
• Push to Call Fwd Number
U
In-Call Setup
• Date and Time *
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
•MSG Alert
• Hearing Aid
Z
m
S
J
Initial Setup
Phone Status
Headset
Car Settings
• Time and Date
• Speed Dial
• Display Timeout
• Backlight
• Charging Lights
• TTY Setup *
•Scroll
• Text Marquee
• Language
•Battery Save
• Brightness
•DTMF
• Master Reset
• Master Clear
• My Tel. Numbers
• Battery Meter
• Download Location
• Storage Devices
• Auto Answer
• Ringer Options
• Voice Dial
• Auto Answer
• Auto Handsfree
• Power-Off Delay
• Charger Time
%
Airplane Mode
• Airplane Mode
• Prompt at Power Up
j
Network
•New Network
•Network Setup
• Available Networks
• Service Tone
• Call Drop Tone
u
Security
• Phone Lock
• External Key Lock
• Lock Application
• Fixed Dial
• Restrict Calls
• SIM PIN
•New Passwords
• Certificate Mgmt
c
Java™ Settings
• Installed Application
• Java System
• Delete All Apps
• App Vibration
• App Volume
* optional features
menu map
7
basics
For a basic phone diagram, see page 1.
display
The home screen appears when you turn on the phone.
Service Provider
Date
Clock
12:00
Right Soft Key
Label
Left Soft Key
Label
Options Main Menu
To dial a number from the home screen, press number
keys and
N
.
Note:
Your phone may look different.
basics
8
s
Press the center key
labels show the current soft key functions. For soft key
locations, see page 1.
At the top of the home screen, indicators can show
your status:
1. Signal
Strength
2. GPRS
3. Data
4. Roam
5. Active
Line
to open the menu. Soft key
12:00
Options Main Menu
10. Battery
Level
9. Ring Style
8. Location
7. Message
6. Reminder
1 Signal Strength Indicator –
the strength of the network connection. You can’t
make or receive calls when
2 GPRS Indicator –
high-speed General Packet Radio Service
(GPRS) network connection is available
use
H
.
3D a t a I n d i c a t o r –
L/K
N/M
S/T
R/Q
}
P
Shows when a
Shows connection status.
secure / unsecure packet data
transfer
secure/unsecure application
connection
secure/unsecure Circuit Switch
Data (CSD) call
USB connect/transfer
USB mass storage mode
auto answer
Vertical bars show
1
or 0 appears.
B
, or in
U
8
O
4 Roam Indicator –
is seeking or using a network outside your
home network. Indicators can include:
b
2G home
a
2.5G home
Y
3G home
HSDPA home
HSDPA is High-Speed Downlink Packet
Access , available on some networks.
5 Active Line Indicator –
indicate an active call, or
MOTOSYNC
High-Speed Downlink Packet
Access (HSDPA) data transfer
Bluetooth® connection is active
Shows when your phone
c
2G roam
Z
2.5G roam
X
3G roam
A
HSDPA roam
Shows hto
g
if you set call
basics
9
forwarding to
SIM cards can include:
f
e
All Ca lls
line 1 active
line 2 active
.Indicators for dual-line-enabled
i
line 1 active, call
forward on
j
line 2 active, call
forward on
9 Ring Style Indicator –
setting.
õ
loud ring
ô
soft ring
Î
vibrate
Shows the ring style
Ì
vibrate & ring
ö
vibrate then ring
Í
silent
6 Reminder Indicator –
alarm, or an alert for a calendar event. Shows
when a Java™ application is active.
7 Message Indicator –
receive a new message. Indicators can
include:
É
text message
voice & text message
8 Location Indicator –
phone can send location information
not
â
.
basics
10
Showsl when you set an
Shows when you
Ë
voice message
Shows when your
ë
or
z
10 Battery Level Indicator –
battery charge level. Recharge the battery when
your display shows
volume
Press the volume keys to:
•
turn off an incoming call alert
•
change the earpiece volume
during calls
•
change the ringer volume from the home
screen
Vertical bars show the
Low Ba ttery
.
Tip:
Sometimes silence really is golden. That’s
why you can quickly set your ringer to
Silent
by holding the down volume key while you
are in the home screen. You can also switch to
Silent
or back by holding# in the home screen.
To change your ringer volume when your phone is
closed, see page 12.
Vibra te
or
center key
thing as pressing the center key
key, see page 1. To change what the smart key does in
the home screen, see your Quick Start Guide.
Note:
unlocks your external keys, and moves you back out of
menus in the external display.
s
). The smart key usually does the same
s
. To find the smart
With your phone closed, the smart key locks and
navigation key
Press the navigation key S up, down,
left, or right to scroll to items in the
display. When you scroll to an item,
press the center key
s
to select it.
smart key
The smart key gives you another way to do things. For
example, when you scroll to a menu item, you can
press the smart key to select it (instead of pressing the
external display
When you close your phone, the external display
shows the date, status indicators, and notifications for
incoming calls and other events. For a list of phone
status indicators, see page 8. Some status indicators
do not appear in the external display.
Special touch keys appear in your display for:
• missed calls
•
<
new text messages
(see page 20).
(see page 35).
basics
11
•a l a r m s
To use the picture,
keys, see your Quick Start Guide.
Tip:
Items that you open in the external display stay
active even when you open and close your phone. To
close
all items in the external display,
touch key.
(to set an alarm, see page 43).
[
music, and cvideo touch
hold
the middle
set your ring style in the external
display
1
Press a volume key to see
2
Press the volume keys to scroll to the style you
want.
3
Press the smart key to select the style.
basics
12
Ring Styles
.
voice commands
use voice commands
1
Press and holdN to open the list of voice
commands.
Your phone prompts you to say a command.
2
Say a voice command from the list (replace
555-1212 with a phone number, and replace John
Smith with a contact name):
voice commands
“
Call
555-1212 ”
“
Call
John Smith ”
“
Send Email
“
Send Voice Note
“
Send Voice Note
“
Send Message
John Smith”
555-1212”
John Smith”
555-1212”
voice commands
“
Send Message
“
Lookup
“
Go to Voicemail
“
Go to Camera
“
Go to Redial
“
Go to Received Calls
“
Check Status
Your phone tells you its battery strength, network
signal strength, and whether its coverage is normal
or roaming.
“
Check Battery
“
Check Signal
“
Check Network
“
Check My Phone Number
John Smith”
John Smith”
”
”
”
”
”
”
”
”
”
voice commands
“
Turn Prompts Off
Your phone turns off the sound on your voice
command prompts (such as “Say a command.”). To
turn prompts on again, say “
Your phone confirms by saying “Voice prompts on.”
Tips:
You can say a contact’s name and number type
•
together. For example, say “Call John Smith
Mobile” to call the Mobile number stored for
John Smith.
•
Speak numbers at a normal speed and volume,
pronouncing each digit distinctly. Don’t pause
between digits.
•
For voice command help, press and holdN to
open the list of voice commands, then press
Help
.
“
Turn Prompts On
.”
basics
13
voice command setup
You can change voice command settings.
1
Press and hold N to open the voice command
list.
2
Press
Settings
.
3
Choose one of these settings:
voice command settings
Choice Lists
Sensitivity
Dig it Dia ling
14
Turn choice lists on or off. Your
phone uses choice lists to confirm
voice commands by asking “Did
you say...” followed by a choice list
item.
Make your phone more or less
likely to reject a voice command.
Train your phone to recognize how
you say digits.
basics
voice command settings
Sound
About
Adjust the sound settings for your
voice commands.
See voice command software
information.
codes & passwords
Your phone’s four-digit
1234
. The six-digit
000000
. If your ser vice provider didn’t change these
codes, you should change them:
Find it:
You can also change your
passwords.
If you forget your unlock code:
prompt, try entering 1234 or the last four digits of your
s >w Settings
unlock code
security code
>
Security >New Pa sswords
SIM PIN
is originally set to
is originally set to
or call barring
At the
Enter Unlock Code
phone number. If that doesn’t work, press s and
enter your six-digit security code instead.
If you forget other codes:
code, SIM PIN code, PIN2 code, or call barring
password, contact your service provider.
If you forget your security
lock & unlock phone
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
unlock code.
To
manually lock
Press
s>w Settings
then enter your four-digit unlock code.
automatically lock
To
off: Press
>
Automa tic Lock >On
code.
your phone:
>
Security >Phone Lock >Lock Now
your phone whenever you turn it
s>w Settings
>
Security >Phone Lock
, then enter your four-digit unlock
,
Note:
You can make emergency calls on a locked
phone (see page 22). A locked phone still rings or
vibrates for incoming calls or messages,
to unlock it to answer
.
but you need
lock your SIM card or applications
To lock or unlock your
>
Security >SIM PIN
Caution:
before the correct code, your SIM card is disabled and
your display shows
To
press
Enter your unlock code to open a list of applications.
Select an application and choose
If you enter an incorrect PIN code three times
lock an application
s>w Settings
SIM card
.
SIM Blocked
(such as
>
Security >Lock Applica tion
, presss>
.
Messag ing
Locked
w Settings
),
.
to lock it.
basics
15
lock & unlock external
keys
When your phone is closed, your external keys lock to
prevent accidental key presses.
To change how long your phone waits before it
automatically locks your external keys:
s>w Settings
interval or
Note:
external keys by holding the smart key.
16
>
Off
If you choose
basics
Security >Externa lKeyLock >Timer
Off
, you can still manually lock your
> a time
tips & tricks
To... Do this...
change ring
style
check your
voicemail
With your phone
home screen, press the volume
keys up or down. Hold
switch to
With your phone
volume key to see your ring style,
press the smart key to change it,
then press a volume key to store
the change.
In the home screen, press and
hold
1
open
and in the
#
to
Silent
and back.
closed
, press a
to check your voicemail.
To... Do this...
see your
recent calls
store a phone
number
scroll through
contacts
In the home screen, pressN to
see a list of recent calls, then
press
*or#
Dia led Ca lls, Received Ca lls
In the home screen, enter a
phone number, then press
In your phonebook, press a
number key to jump to entries
that begin with the letters on the
key. For example, press
three times to jump to the first
contact that starts with “
to switch to
,or
Missed Ca lls
5
tips & tricks
.
Store
.
L
.”
17
To... Do this...
scroll through
songs
use voice
commands
return to the
home screen
tips & tricks
18
In the music player song list,
press
down. You can press a number
key to jump to songs that begin
with the letters on the key.
In the home screen,
press and hold
of voice commands, then say one
of the commands on the list.
In a menu, message, or other
screen, press
return to the home screen.
*or#
O
to page up or
N
to open a list
to cancel and
calls
To make and answer calls, see your Quick Start Guide.
turn off a call alert
You can press the volume keys to turn off a call alert
before answering the call. To send the caller to your
voicemail, press
O
.
recent calls
Your phone keeps lists of incoming and outgoing calls,
even for calls that didn’t connect. The most recent calls
are listed first. The oldest calls are deleted as new calls
are added.
Find it:
switch to
s>s Recent Ca lls
Dia led Ca lls, Received Ca lls
, then press *or# to
,or
Missed Ca lls
Shortcut:
list of recent calls.
Scroll to a call. A
connected.
Press N from the home screen to see a
%
next to a call means the call
•
To call the number, press N.
•
To see call details (like time and date), press the
center key
•
To see the recent calls menu, press
menu can include:
options
Filter by
s
.
Select all, dialed, received, or
missed calls.
calls
Options
. This
19
options
Store
Video Call
Delete
Delete All
Hide ID/Show ID
Send Messag e
Send Voice Msg
Add Dig its
Atta ch Number
20
calls
Create a contact with the number
in the
Number
field.
Store
does not
appear if the number is already
stored.
Make a video call to the number.
Delete the entry.
Delete all entries in the list.
Hide or show your caller ID for
the next call.
Open a new text message with
the number in the
Record and send a voice
message to the number.
Add digits after the number.
Attach a number from the
phonebook or recent calls lists.
To
field.
options
Notepad
Ca ll Times
Da ta Times
Da ta Volumes
Open the number in a text editor.
Open your call time
information.
View data time.
View data volumes.
return a call with your phone
closed
When you miss a call while your phone is closed, your
external display shows
1
Press the display key to see the
or press to dismiss the notification.
2
Press the
•
To
call
speakerphone (or with a headset
Missed Ca ll
.
vV
display keys to scroll to a call.
the number using your
MissedCa lls
list,
connected), press theN display key. To end a
call, hold the smart key.
Tip:
If you open the phone after placing a call
through the speakerphone, press
>
Spea kerphone Off
•
To g o
• To close the missed calls display, hold
middle touch key.
to turn off the speaker.
back
, press the smart key.
Options
redial
1
PressN from the home screen to see a list of
recent calls.
2
Scroll to the entry you want to call, then pressN.
If you hear a
you can press
When the call goes through, your phone rings or
busy signal
N
or
Retry
, and you see
to redial the number.
Ca ll Fa iled
,
the
vibrates one time, shows
the call.
Redia l Successful
, and connects
caller ID
Calling line identification (caller ID) shows the
phone number for an incoming call in your
external and internal displays.
Your phone shows the caller’s name and picture when
Incoming Ca ll
they’re stored in your phonebook, or
caller ID information isn’t available.
You can set your phone to play a different ringer ID for a
contact stored in your phonebook (see page 40).
To show or hide
person you call, enter the phone number and press
Options>Hide ID/Show ID
your phone number
.
when
from the next
calls
21
emergency calls
video calls
Your service provider programs one or more
emergency phone numbers, such as 911 or 112, that
you can call under any circumstances, even when your
phone is locked or the SIM card is not inserted.
Note:
Check with your service provider, as emergency
numbers vary by countr y. Your phone may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues. Do not solely rely on your wireless
phone for essential communications, such as medical
emergencies.
1
Press the keypad keys to dial the emergency
number.
2
Press N to call the emergency number.
calls
22
If you call someone who has a 3G video phone,
you can see each other while you talk. To use
video calling, you need to be on a
for
Y
at the top of your display).
Note:
Next to your phone’s external lens is a
camera on indicator
camera is on, to let people around you know that they
might be in your photo or video.
. This can blink when your
3G network
(look
make a video call
1
Enter a phone number, then press d to make the
call.
During the call:
• To show the other caller what is in front of
you
, open your phone. Your main display shows
the video that your camera is sending to the
other caller. Your
camera lens
is on the top of
your phone, above your external display (see
page 2).
of phone conversations. Always obey the laws and
regulations on the use of this feature.
To show the other caller your face and see
video from them
external display shows the video from the other
caller, along with your video in a small box at
the top.
•
To change the call to a voice call with the
speakerphone on, press
•
If you accept another
phone changes this video call to a voice call.
•
If you accept another
your phone ends this video call.
2
To end the call, press O.
, close your phone. Your
Stop Video
.
incoming voice call
incoming video call
, your
,
record a video call
Note:
Recording of phone calls is subject to varying
State and Federal laws regarding privacy and recording
You can record a video call as a video clip. During
a video call:
1
Press the camera key on the right side of your
phone to start recording the call.
Recording
Your phone displays
video and incoming and outgoing audio.
2
Press the camera key again to stop recording the
call and store the video clip.
The recording stops automatically if the call ends
or you reach your video capture or memory limit.
To view the video clip from the home screen, press
s>h Multimedia
> video name .
Note:
Video recording requires video compatibility with
the other caller’s video phone.
. It records incoming
>
Videos >All Videos
calls
23
handsfree
Note:
The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of wireless
devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and
regulations on the use of these products.
features
auto answer
Automatically answer calls when connected
to a car kit or headset:
(car kit or headset)
features
auto handsfree
Automatically route calls to a car kit when
connected:
s>w Settings
(car kit)
>
Ca rSettings >Auto Ha ndsfree
dialing options
attach a phone number
Dial an area code or prefix for a phonebook
number, then press
Options >Atta ch Number
.
s>w Settings
voice dial
Enable voice dial with headset send/end key:
s>w Settings
24
(headset)
calls
>
Ca rSettings
>
Hea dset >Voice Dial
or
Hea dset >Auto Answer
notepad
Find it:
s>s Recent Ca lls
•
To call the number, press N.
•
To create a contact with the number in the
Number
field, press
, then press
Store
.
Options >Notepad