Motorola MOTO Q9H user Manual

Introducing your new MOTO Q™ 9h wireless phone! Here’s a quick anatomy lesson.

			Side Select Key
Navigation Key		Centre Key	Select highlighted
			items.
Navigate menus.		Select highlighted
		items.	Side Scroll Keys
Left Soft Key		Right Soft Key
Web Browser Key		Messaging Key	Back Keys
Call/Answer Key		Speakerphone/Voice	Power/End Key
Make & answer calls.			Turn on & off, hang
		Recognition Key
			up, exit menus.
Home Key
Hold to open a		Camera Key	Enter Key
quick list of options.
Alt Key		Multimedia Key	Caps Key
Calendar Key	Contacts Key	Microphone

HELLOMOTO

Technology promised to make things easier... but then it gave you more to do—phone calls, e-mails, music, photos, videos, the Internet, and more. It’s time to take back control. It’s time to meet the MOTO Q™ 9h.

My Phone, My Way Use photos for your wallpaper, use your songs for your ringtones, use new programs that you load onto your phone... you get the idea.

Anytime Entertainment Load video and music files to make a media library that goes anywhere.

Working Remotely Check e-mail and edit Microsoft® Office documents anywhere in the world.

Help & QuickStart Tour On-phone help is available anytime. Just press Start > Help and

QuickStart.

For more: www.motorola.com/support/9h

1

	Camera Lens
	8X DIGITAL ZOOM / 2 MEGAPIXELS
Storage Card Slot	Camera Flash
Insert MicroSD	Storage Card Slot
memory card
Micro USB Port	Battery Door Release
Charge and connect
phone accessories	Speakers

Warning: To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse or bag.

2

3

From the home screen, press Start to open the main menu.

Home Screen

Menu Screen

)&(

Home Service	12:00
Text Messages (0)	12/31/07
No upcoming appointments.
Profile: Normal
Start	Contacts

1	Press and release the	! $ c %
	Power Key Oto	# & ( A
	turn on your phone.

More Menu

3	Press the Navigation
	Key up, down, left or

right (S) to highlight a menu feature.

2Press Start (the left soft key) to launch the main menu.

Tip: Press the Back Key D to go back one menu.

Press the Power Key Oto exit any menu or view without saving any changes.

4Press the Centre Key sto select the highlighted feature.

If you need help while using your phone, see the Motorola Support Web site at www.motorola.com/support/9h

4

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation.

© Motorola, Inc., 2007.

Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

5

contents

start menu . . . . . . . . . . . . . . . . . . . . . . . 8 safety information . . . . . . . . . . . . . . . . . 9 FCC Notice. . . . . . . . . . . . . . . . . . . . . . 16 use and care . . . . . . . . . . . . . . . . . . . . 18 EU Conformance . . . . . . . . . . . . . . . . . 19 recycling information. . . . . . . . . . . . . . 20

essentials. . . . . . . . . . . . . . . . . . . . . . . 21 about this guide . . . . . . . . . . . . . . . . . . 21 SIM card . . . . . . . . . . . . . . . . . . . . . . . . 22 battery. . . . . . . . . . . . . . . . . . . . . . . . . . 23 turn it on & off. . . . . . . . . . . . . . . . . . . . 25 make a call . . . . . . . . . . . . . . . . . . . . . . 25 answer a call. . . . . . . . . . . . . . . . . . . . . 26 store a phone number . . . . . . . . . . . . . 26 call a stored number . . . . . . . . . . . . . . 27 your phone number . . . . . . . . . . . . . . . 27

tips & tricks . . . . . . . . . . . . . . . . . . . . . . 28

basics . . . . . . . . . . . . . . . . . . . . . . . . . . 29 display . . . . . . . . . . . . . . . . . . . . . . . . . 29 text entry . . . . . . . . . . . . . . . . . . . . . . . 32 volume. . . . . . . . . . . . . . . . . . . . . . . . . 34 handsfree speaker. . . . . . . . . . . . . . . . 34 lock & unlock phone . . . . . . . . . . . . . . 35

customise . . . . . . . . . . . . . . . . . . . . . . . 37 profiles. . . . . . . . . . . . . . . . . . . . . . . . . 37 time & date . . . . . . . . . . . . . . . . . . . . . 38 home screen . . . . . . . . . . . . . . . . . . . . 39 backlight . . . . . . . . . . . . . . . . . . . . . . . 40 answer options . . . . . . . . . . . . . . . . . . 40 third-party applications. . . . . . . . . . . . 40 task manager. . . . . . . . . . . . . . . . . . . . 41

6 contents

calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 turn off a call alert . . . . . . . . . . . . . . . . 42 recent calls . . . . . . . . . . . . . . . . . . . . . 42 redial . . . . . . . . . . . . . . . . . . . . . . . . . . 43 view missed calls . . . . . . . . . . . . . . . . 43 caller ID . . . . . . . . . . . . . . . . . . . . . . . . 44 emergency calls . . . . . . . . . . . . . . . . . 44 international calls . . . . . . . . . . . . . . . . 44 speed dial . . . . . . . . . . . . . . . . . . . . . . 45 voicemail . . . . . . . . . . . . . . . . . . . . . . . 46 three-way calling. . . . . . . . . . . . . . . . . 46

e-mail & messages . . . . . . . . . . . . . . . . 48 instant messaging . . . . . . . . . . . . . . . . 57

connections . . . . . . . . . . . . . . . . . . . . . 59 Bluetooth™ wireless . . . . . . . . . . . . . . 59 synchronise . . . . . . . . . . . . . . . . . . . . . 63 modem-link . . . . . . . . . . . . . . . . . . . . . 67 web browser . . . . . . . . . . . . . . . . . . . . 71

entertainment . . . . . . . . . . . . . . . . . . . . 72 take & send a photo . . . . . . . . . . . . . . 72 record & play video clip . . . . . . . . . . . 74

other features. . . . . . . . . . . . . . . . . . . . 78 advanced calling . . . . . . . . . . . . . . . . . 78 contacts . . . . . . . . . . . . . . . . . . . . . . . . 79 personalising . . . . . . . . . . . . . . . . . . . . 81 call times . . . . . . . . . . . . . . . . . . . . . . . 83 handsfree . . . . . . . . . . . . . . . . . . . . . . . 84 network connections . . . . . . . . . . . . . . 84 calendar . . . . . . . . . . . . . . . . . . . . . . . . 85 calculator . . . . . . . . . . . . . . . . . . . . . . . 86 security. . . . . . . . . . . . . . . . . . . . . . . . . 87 phone information . . . . . . . . . . . . . . . . 87 fun & games . . . . . . . . . . . . . . . . . . . . . 87

Support & service. . . . . . . . . . . . . . . . . 89 SAR Data . . . . . . . . . . . . . . . . . . . . . . . 90 WHO Information . . . . . . . . . . . . . . . . . 92 Microsoft License. . . . . . . . . . . . . . . . . 93 index . . . . . . . . . . . . . . . . . . . . . . . . . . 98

contents 7

main menu

To open the menu from the home screen, press Start (the left soft key).

! Web Browser

$Tasks

c Windows Media

% Calendar

# Call History

&Messaging

•text messages

•E-mail

•MMS

( Contacts

A ActiveSync

This is the standard menu layout.

Your phone’s menu may be different.

To select menu items, press your navigation key up, down, left or right.

start menu

)Settings

•Phone

•Sounds

•Profiles

•Text Input Settings

•Home Screen

•Clock Alarm

•Connections

•Security

•Remove Programs

•Power Management

•Accessibility

•Phone Accessibility

•Regional Settings

•Owner Information

•About

•Phone Information

•Packet Data

2 Games

*Voice Notes

+ Pictures & Videos

y Accessories

/ File Manager

8 start menu

zGames and Apps

4Marketplace

5 McAfee VirusScan

[ Media Centre

Virtual Private Networking

3 Speed Dial

\ Voice Recognition

7 Windows Live

W Windows Live Messenger

]Bluetooth™

9 System Tools

Documents To Go

DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed.

Product Operation

When placing or receiving a phone call, hold your mobile device just like you would a landline phone.

If you wear the mobile device on your body, always place the mobile device in a Motorolasupplied or approved clip, holder, holster, case or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimetres (1 inch) from your body when transmitting.

When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimetres (1 inch) from your body.

Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.

RF Energy Interference/

Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices.

Safety and General Information

This section contains important information	Your Motorola mobile device is designed to
on the safe and efficient operation of your	comply with local regulatory requirements in
mobile device. Read this information before	your country concerning exposure of human
using your mobile device.1	beings to RF energy.

Exposure to Radio Frequency (RF) Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.

1.The information provided in this document supersedes the general safety information in user’s guides published prior to May 1, 2006.

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct you to do so. These locations include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.

Pacemakers

If you have a pacemaker, consult your doctor before using this device.

Persons with pacemakers should observe the following precautions:

•ALWAYS keep the mobile device more than 20 centimetres (8 inches) from your pacemaker when the mobile device is turned ON.

Operational Precautions

For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.

External Antenna Care

If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorised antennas, modifications or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country.

safety information

9

•DO NOT carry the mobile device in the breast pocket.

•Use the ear opposite the pacemaker to minimise the potential for interference.

•Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or doctor to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult your doctor or the manufacturer of your device to determine if it is adequately shielded from RF energy.

10

safety information

safety information

11

Driving Precautions

Check the laws and regulations on the use of mobile devices in the area where you drive. Always obey them.

When using your mobile device while driving, please:

•Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue a call if you cannot concentrate on driving.

•Use handsfree operation, if available.

•Pull off the road and park before making or answering a call if driving conditions so require.

Responsible driving practices can be found in the “Smart Practices While Driving” section at the end of this guide and/or at the Motorola Web site: www.motorola.com/callsmart.

12 safety information

Symbol Definition

Do not let your battery, charger or mobile device get wet.

Listening at full volume to music or voice through a headset may damage your hearing.

Choking Hazards

Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.

Operational Warnings

Obey all posted signs when using mobile devices in public areas, such as health care facilities or blasting areas.

Automobile Air Bags

Do not place a mobile device in the air bag deployment area.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often but not always posted and can include fuelling areas such as below decks on boats, fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles, such as grain, dust or metal powders.

When you are in such an area, turn off your mobile device and do not remove, install or charge batteries. In such areas, sparks can occur and cause an explosion or fire.

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service centre.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.

If you have experienced seizures or blackouts or if you have a family history of such occurrences, please consult with your doctor before playing video games or enabling a flashing-lights feature (if available) on your mobile device.

Damaged Products

If your mobile device or battery has been submerged in water, punctured or subjected to a severe fall, do not use it until you take it to a Motorola Authorised Service Centre. Do not attempt to dry it with an external heat source, such as a microwave oven.

Batteries and Chargers

If jewellery, keys, beaded chains or other conductive materials touch

exposed battery terminals, this could complete an electrical circuit

(short circuit), become very hot and could cause damage or injury. Be careful when handling a charged battery, particularly when placing it inside a pocket, purse or other container with metal objects. Use only

Motorola Original batteries and chargers.

Caution: To avoid risk of personal injury, do not dispose of your battery in a fire.

Your battery, charger or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.

				Do not throw your battery or
				mobile device in the trash.
				Your mobile device contains
	Li Ion BATT
				an internal lithium ion
				battery.

Discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour and stop use if you are very tired.

Caution About High Volume Usage

Listening at full volume to music or voice through a headset may damage your hearing.

safety information

13

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a doctor.

14

safety information

safety information

15

FCC Notice To Users

The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/ or an FCC ID in the format FCC-ID:xxxxxx on the product label.

Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).

If your mobile device or accessory has a USB connector, or is otherwise considered a computer peripheral device whereby it can be connected to a computer for purposes of transferring data, then it is considered a Class B device and the following statement applies:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

16 FCC Notice

cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Notice

17

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.

extreme heat or cold

Avoid temperatures below -10°C/14°F or above 45°C/113°F.

microwaves

Don’t try to dry your phone in a microwave oven.

18 use and care

dust and dirt

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

cleaning solutions

To clean your phone, use only a dry soft cloth. Do not use alcohol or other cleaning solutions.

the ground

Don’t drop your phone.

European Union Directives Conformance

Statement

Hereby, Motorola declares

that this product is in compliance with:

•The essential requirements and other relevant provisions of Directive 1999/5/EC

•All other relevant EU Directives

0168
						Approval
						Product
						Number

The above gives an example of a typical Product Approval Number.

You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the product Approval Number from your product’s label in the “Search” bar on the Web site.

EU Conformance 19

Caring for the Environment by Recycling

This symbol on a Motorola product means the product should not be

disposed of with household waste.

Recycling Mobile Phones and Accessories

Please do not dispose of mobile telephones or electrical accessories, such as chargers or headsets, with your household waste. In some countries or regions, collection systems have been set up to handle waste electrical and electronic items. Please contact your regional authorities for more details. If no suitable scheme exists, you may return unwanted mobile telephones and electrical accessories to any Motorola Approved Service Centre in your region.

20 recycling information

symbols

This means a feature depends on the network, SIM card or subscription and may not be available in all areas. Contact your service provider for more information.

This means a feature requires an optional accessory.

SIM card

Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water and dirt.

Your Subscriber Identity Module (SIM) card contains personal information like your phone number and contacts entries. It can also contain your voicemail, text message

22 essentials

and Internet access settings. If you put your SIM card in another phone, that phone uses your phone number.

To insert and use a storage card, see your

Quick Start Guide.

Turn off your phone and remove your battery before you install or remove a SIM card.

1

2

3

4

essentials

about this guide

Press the left and right soft keys to open menus and select options. Use the navigation key Sto scroll to items and press the centre key sto select them.

Left Soft Key

Right Soft Key

This means that, from the home screen:

1Press the left soft key to open the Start menu.

2Press the navigation key Sto scroll to

# Call History. Press the centre key sto select Call History.

Web Browser	Message
Call/Answer	Power
	Back

	Home	Centre Key
	Navigation

This guide shows how to locate a menu feature as follows:

Find it: Press Start > Call History > (received call)

battery

battery installation

1

2

3

4

3Press the navigation key to scroll to a received call. Press the centre key to select the call.

Tip: You can press the side scroll keys to scroll up and down and press the side select key to select items (see page 2 for side key locations).

essentials 21

battery charging

New batteries are not fully charged.

Plug the battery

charger into your phone and an electrical outlet.

Your phone might

take several seconds to start charging the battery. When finished, your display shows a full battery icon J.

Tip: Relax, you cannot overcharge your battery. It will perform best after you fully charge and discharge it a few times.

You can also charge your battery with a USB cable plugged into a computer, unless your battery is completely drained. Use a wall charger or car charger for completely drained batteries. Install the software from your Getting Started disc onto your PC before you try to charge your phone

essentials 23