Motorola MOTO Q 9C - QUICK START GUIDE (WM6.1), MOTO Q 9C Quick Start Manual

Page 1

welcome

Note: Before using your phone for the first time, be sure to review the important safety information in the user’s guide. Periodically review this information so you remember how to safely use your phone.

MOTO

Quick Start Guide

Work Remotely

keep on top of work e-mail and edit documents with Documents To Go® from wherever you are in the world.

Freedom from Wires

wired with Bluetooth® wireless technology.

My Phone, My Way

personal pictures, change wallpapers, use your favorite

song as your ringtone.

Anytime Entertainment

from your computer to your phone and instantly a media library is available anytime.

Help

– On-phone help is available anytime. Just press

Start

â Getting Started

http://www.motorola.com/support/q9c

– With Microsoft® Windows® Mobile,

– Your life just got a little less

– Customize your home screen with

– Transfer video and music files

. For even more information, go to

contents

get started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

turn it on & off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

store a phone number . . . . . . . . . . . . . . . . . . . . . . . 12

call a stored number . . . . . . . . . . . . . . . . . . . . . . . . 13

see your phone number. . . . . . . . . . . . . . . . . . . . . . 13

insert memory card . . . . . . . . . . . . . . . . . . . . . . . . . 14

e-mail & messages . . . . . . . . . . . . . . . . . . . . . . . . . . 16

set up e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

read e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

check voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

set speed dial numbers . . . . . . . . . . . . . . . . . . . . . 24

entertainment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

media player. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

load media files . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

personalize your Q . . . . . . . . . . . . . . . . . . . . . . . . . 31

flight mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

get started

battery

battery use & safety

IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR DAMAGE.

battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.

• Don’t let the phone or battery come in contact with water.

phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have them checked by your carrier or contact Motorola even if they appear to be working properly.

• Don’t allow the battery to touch metal objects.

prolonged contact with the battery contact points, the battery could become very hot.

If metal objects, such as jewelry, stay in

Water can get into the

Most

Page 2

get started

• Don’t place your battery near a heat source.

Excessive heat can damage the phone or the battery. High temperatures can cause the battery to swell, leak, or malfunction. Therefore:

•

not

dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.

•

Avoid leaving your phone in your car in high temperatures.

DOs

• Do avoid dropping the battery or phone.

Dropping these items, especially on a hard surface, can potentially cause damage.

• Do contact your service provider or Motorola if your phone or battery has been damaged from dropping or high temperatures.

IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS.

aid consumers in identifying authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides

holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram.

Motorola recommends you always use Motorola-branded batteries and chargers.

mobile devices are designed to work with Motorola batteries. If you see a message on your display such as

Invalid Battery

Important:

to the phone caused by non-Motorola batteries and/or chargers.

Warning:

present a risk of fire, explosion, leakage, or other hazard.

UnabletoCharge

•

Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and retry charging it;

•

If the message remains, contact a Motorola Authorized Service Center.

Motorola’s warranty does not cover damage

Use of a non-Motorola battery or charger may

, take the following steps:

Motorola

get started

PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING

Proper battery disposal is not only important for safety, it benefits the environment. Consumers may recycle their used batteries in many retail or service provider locations. Additional information on proper disposal and recycling may be found on the Web:

•

www.motorola.com/recycling

•

www.rbrc.org/call2recycle/

Disposal:

accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.

Warning:

they may explode.

Promptly dispose of used batteries in

Never dispose of batteries in a fire because

(in English only)

get started

battery installation

Page 3

get started

CAPS

get started

battery charging

New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. It might take several seconds to start charging. When finished, your phone plays an alert and displays a full battery icon

and

Charge

Complete

Tip:

Motorola batteries have circuitry that protects the

battery from damage from overcharging.

If your battery is completely drained, you cannot use a

USB cable

battery. You must use a wall charger or car charger. If your battery has some charge left, you can charge it by using a USB cable plugged into a computer. Note that some USB ports charge faster than others.

plugged into a computer to charge your

Notes for charging your phone’s battery:

When charging your battery, keep it near room

•

temperature. Never expose batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.

get started

conserve battery charge

Using certain features can quickly deplete your battery’s charge.

music, using the camera, replaying video clips, and using Bluetooth® wireless connections.

You can conserve your battery’s charge:

These features can include downloading

•

Reduce the backlight timeout (see your User’s Guide). When the backlight is off, the display is

visible but dim.

•

Close unused programs using the task manager (see your User’s Guide).

•

Extend the interval between automatically sending and receiving e-mail (see your User’s Guide).

•

If you have more than one e-mail account set up, choose only one account to automatically send and receive messages.

•

Turn off Bluetooth power when you are not using it (see your User’s Guide).

•

Adjust the WiFi power settings by pressing

Settings

Connections

WiFi power settings

Start

get started

turn it on & off

To turn on your phone

press and release

Tip:

If your phone does not turn on, take your battery out, put it back in, and try again.

To turn off your phone

press and hold

make a call

From the home screen, enter a phone number and press

to make a call.

Note:

To voice dial,

(

). When prompted, say “Call,” followed by a number or contact name. Use the on-screen prompts or see your User’s Guide for details.

for three seconds, then release it.

press and hold

the speaker key

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get started

answer a call

When your phone rings and/or vibrates, press N to answer.

To hang up, press

•

If you are busy when a call comes in, press to send the call to voicemail.

•

To put a call on hold, press N. To return to the call, press

•

If you are on a call and another call comes in, you can answer the new call and put the current call on hold by pressing

again.

Ignore

the new call to let it go to voicemail or

Ignore

store a phone number

Find it:

Enter a name and other details for the phone number and press

Tip:

to pause and then dial more digits (for example, for a voicemail password or PIN). Press insert a 2-second pause (shows as a >

Insert Wait

the remaining digits (shows as a

Tip:

in your contacts, you can add them to your contacts from

Call History

Contacts >New

Done

While entering the number, you can tell your phone

Menu >Insert Pause

) or press

to tell your phone to prompt you before dialing

If you get a call or message from someone who isn't

by pressing

Save

get started

call a stored number

Press

Contacts

and scroll to the number.

PressN.

Your phone calls the contact’s default number.

Tip:

If you stored more than one number for a contact,

select the contact to see the other numbers.

see your phone number

To view your phone number, press >

Phone Settings

My Telephone Number

Start >Settings

get started

insert memory card

You can use an optional removable miniSD memory card with your phone to store content, such as music, pictures, videos, applications, and files.

Caution:

phone is using or writing files on it.

To insert a miniSD memory card:

Do not remove your memory card while your

Open the card slot cover on

the side of the phone. (The

cover stays attached to the

phone.)

Insert the memory card into

the slot with the metal

contacts facing down. Press

the card until it clicks into

place.

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get started

e-mail & messages

Put the memory slot cover back in place and push to close it. The cover clicks into place.

The memory card icon ( your phone’s display when you have correctly inserted your memory card. (The icon won’t appear if you are using a wired headset or Bluetooth headset, but you can still access the content on your memory card.)

Caution:

it away from static electricity, water, and dirt.

Note:

they become available). Currently, you can purchase 8 GB memory cards. To save memory space on your phone, move media files (pictures, videos, music) to a memory card as often as possible.

Don’t bend or scratch your memory card. Keep

Your phone supports miniSD cards up to 32 GB (as

) appears at the top of

e-mail & messages

set up e-mail

If you have problems setting up e-mail or synchronizing

call the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/ TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

Note:

Proxy must be set up before you set up your e-mail. If you have the information to set it up, press >

Settings >Connections

provider.

, visit

www.motorola.com/support/q9c

. Otherwise, contact your service

Start

e-mail & messages

set up Microsoft® Exchange server e-mail

Note:

Before you begin, contact your corporate IT department to find out if your company’s Exchange server is configured for wireless synchronization. If it is, you need to request: your user name and password, the server domain name, and the server address. You also need to know whether an encrypted (SSL) connection is required and if you need an SSL certificate, if an SSL connection is required.

Press

Start >ActiveSync

Enter the following information when prompted:

•

Enter your e-mail address, select

Exchange Server settings automatically

•

If you did not choose to let ActiveSync detect the exchange server settings automatically, at

Address

, enter the exchange server address. If

appropriate, select

connection

your company’s IT department.) Press

. (To obtain the SSL certificate, contact

, then press

This server requires an encrypted (SSL)

Menu >Add Server Source

Attempt to detect the

, and press

Server

e-mail & messages

•

User Name

account.

•

Password

•

Domain

necessary).

Tip:

each time you synchronize, check

Press

Choose the things you want to synchronize, such as

Contacts, Calendar, Email

Press Exchange server.

, enter your user name for the e-mail

, enter the password for the account.

, enter the server's domain name (if

If you don’t want to enter your password

Save Password

, and

Tasks

and press

Sync

to synchronize your phone with the

Finish

Page 6

e-mail & messages

set up personal e-mail with automatic settings

Some e-mail providers have automatic settings for setting up your e-mail on your device (such as Yahoo, Gmail, and AOL).

After you know your e-mail address:

Press

Start

Messaging

Tip:

You can also press the messaging key ( ).

Select

Setup E-Mail

Enter your e-mail user name and password, and press

Note:

If you want your device to save your password, select the aware if you save your password, anyone who uses your device can access your e-mail.

Auto Setup found settings for:

press

Setup E-Mail

Save password

e-mail provider appears,

check box. Be

e-mail & messages

Enter your name as you want it to appear in your e-mail messages. You can also change the account name as it appears on your device.

Press

Select how often you want your device to check for messages automatically or if you want to check

Finish

manually, and then press and check your e-mail.

Press

Yes

to download e-mail.

Enter your password and press e-mail now.

to complete the setup

to download

If your device can’t find the settings, go to “set up personal e-mail manually” on page 23.

e-mail & messages

set up personal e-mail manually

If your POP3 or IMAP4 e-mail provider does not have automatic settings for setting up your e-mail on your device, you must enter these settings manually using this information:

•

Account type (POP3 or IMAP4)

•

The incoming server address and whether the incoming server requires an SSL connection

•

The outgoing server address and whether the outgoing server requires authentication

•

For a small number of POP3 and IMAP4 e-mail providers, a domain name

Press

Start

Messaging

Tip:

You can also press the messaging key ( ).

Enter your e-mail user name and password, and press

Ensure that the box is not selected, and press

Setup E-Mail

Try to get e-mail settings from the Internet

check

e-mail & messages

Select

Internet e-mail, Exchange server

depending on your type of e-mail account and press

Enter your name as you want it to appear in your e-mail messages. You can also change the account name as it will appear on your device. Press

Enter your (POP3 or IMAP4). Press

Enter your e-mail user name and password (if it is not already filled in). You also have the option to select or deselect the press

Enter your outgoing server information. Select the

Outgoing server requires authentication password

your e-mail provider. Then press

Select how often to check for messages automatically, or if you want to check manually, and then press your e-mail.

Incoming mail server

Save

for sending e-mail check boxes if required by

Finish

to complete the setup and check

, or

Custom domain

, and select your

password check box. Then

and

Use the same name and

Account type

To download mail now, press

Yes

Page 7

e-mail & messages

CAPS

e-mail & messages

read e-mail

When you receive a message your phone plays an alert and shows

On the home screen, press > e-mail account.

If you don’t see a list of messages

Inbox

. To return to the folder list, press

Shortcut:

message

key function key function

0 1 2 3 4

Press and hold these keys when you have a

or inbox open:

list shortcuts

reply all

mark read/unread

flag message

Start >Messaging

, press

Folders

5 6 7 8 9

move

forward

delete

download

send/receive

Menu >Folders

send e-mail

After you set up your e-mail, press > e-mail account, then press and send an e-mail just like on your PC.

Tip:

To add a picture, voice note, or file to an e-mail message, open the message area and press >

Picture,Voice Note

,or

File

Start >Messaging

Menu>New

. You can type

Menu >Insert

e-mail & messages

enter text

You can enter text and numbers using the keypad. An indicator at the top right of the display shows the current entry mode.

Press the function key to

switch the entry mode.

Flashing cursor shows where you are typing.

Text Messages

To :

0/160

Send Menu

Abc

e-mail & messages

Press the function (H) or caps key ( entry screen to select an entry mode:

function key entry modes

caps key entry modes

) in a text

Press H once to enter the upper symbol or number on the next key pressed (such as then return to the previous entry mode.

Press H twice to enter the upper symbols and numbers on the keys until you move to a new field.

Press k once to enter the first letter of a sentence in uppercase.

Enter all lowercase letters (such asq).

Press k twice to enter all uppercase letters (all caps). Press lowercase letters.

again to toggle back to all

Page 8

e-mail & messages

calls

Use these text entry keys:

text entry

delete

start a new line

enter symbols, etc.

Press À once to delete one character.

Press and hold line of text.

Press j.

Press H and thenk.

to delete a whole

text prediction

As you enter letters, your phone might try to word. For instance, when you enter “prog,” it might predict “program.” To select a prediction, press down to highlight your selection and then press enter a space instead of using the predicted text, press the space bar.

To turn off text prediction, press

Settings

and uncheck

Suggest words when typing

Start >Settings >Text Input

predict

the

. To

calls

check voicemail

Your network stores your voicemail messages. When you

receive

new voicemail indicator updates the number of voicemail messages you have on the home screen.

check

a voicemail message, your phone shows the

at the top of the screen and

voicemail messages, press and hold 1.

calls

set speed dial numbers

You can use speed dial to quickly call contacts or to access features like e-mail and Bluetooth® Manager.

Note:

Speed dial 1 is reserved for calling voicemail.

set speed dial for contacts

From the home screen, press contact, and press

Select either the phone number or e-mail address and press

For press

delete

To to the entry, then press

Menu >Add to Speed Dial.

Keypad Assignment

Done

a speed dial entry, press

, select a speed dial number and

Menu >Delete

Contacts

, scroll to a

Start >Speed Dial

, scroll

calls

set speed dial for phone features

When your phone's Start menu is in grid or list format, you can set a speed dial shortcut to open an application on your phone.

Note:

You can't set shortcuts if you change to the circular

view, but you can still use them if you already set them.

Press

Start

Scroll to the icon of an application you want and

press

Menu >Add to Speed Dial

For

Keypad Assignment

Note:

Speed dial 1 is reserved for calling

your voicemail.

Press

Done

To delete a shortcut, press shortcut, then press > might add a

Voicemail

, select a speed dial number.

shortcut that you cannot delete.

Start >Speed Dial

Menu >Delete

, scroll to the

. Your service provider

Page 9

entertainment

media player

entertainment

Your phone uses Windows® Media Player Mobile to play Windows Media Audio (WMA), Windows Media Video (WMV), MP3, AAC, and WAV files.

Press

Start >Windows Media

Select a category or file in the Library and press

Windows Media

00:00 70%

Now Playing

Play

[

]

media player controls

Play or pause

Update file list (if you load new files)

Skip to next or previous file

Change volume

Switch to full screen video

Fast forward or rewind

Presss.

Press

Menu>Update Library

PressS right or left.

PressS up or down or scroll the thumb wheel up or down. To mute or unmute, press the space bar.

Press0.

Press and holdS left or right.

entertainment

set media player controls

You can set up keys to control the media player.

From the media player, press

Select

Buttons

Scroll to a media player action.

Press

and choose

After you assign keys to the media player controls, press

and

Done

Assign, Reset

and select

, or

None

Options

entertainment

load media files

Note:

You must have Microsoft® ActiveSync 4.5 or later installed on your Windows XP PC or Windows Mobile Device Center installed on your Windows Vista PC (see your User’s Guide). These programs are on a CD that came with your phone, or you can download them:

www.microsoft.com/windowsmobile

Connect the phone to your PC:

•

To u s e a Bluetooth on: Press > Bluetooth indicator screen. You might need to configure Bluetooth settings on your PC.

Bluetooth® connection

Settings

, then toggle

, turn

Start >Bluetooth >Bluetooth Manager

Status

Bluetooth ON

appears on the home

. The

Page 10

entertainment

customize

•

To u s e a

connection

on your phone and connect the data cable provided with your phone to the USB port on your computer.

In ActiveSync on your computer (or Windows Mobile Device Center on Windows Vista), select double-click

Find the files on your computer you would like to copy to your device and paste or drag them into the folder on your phone where you want them, such as

My Documents

Your files are now available on your phone. In the media player, press the files.

cable

, turn

My Windows Mobile

Menu>Update Library

device.

n F

Explore

to see

S AP C

and

customize

personalize your Q

Note:

For even more ways to personalize your phone,

see your User’s Guide.

customize home screen

To customize your home screen, press >

Homescreen Settings

You can change these settings:

options

Home screen layout

Color scheme

Background image

Time out

Select a layout for the home screen from various predefined schemes that you can customize further.

Select a color scheme for the display.

Select a picture for your wallpaper image, or

Select the time interval before the display will go inactive or

None

for no wallpaper.

Start

Personalize My Q

Never

customize

change background image

Note:

The image file must be a GIF, JPG, or BMP.

Copy the image file you want from your computer to your phone. (See your User’s Guide for details.)

On your phone, press

Scroll to the picture you want and press s.

Press

Menu >Use as Home Screen

For some pictures you can crop the area and adjust the transparency.

Press

Finish

customize start menu

To customize your start menu, press >

Start Menu View

Start

Pictures & Videos

Start >PersonalizeMyQ

customize

set home screen right soft key

Customize the right soft key as a shortcut to your favorite feature by pressing >

Home Screen Right Soft Key

Press new right soft key function.

to select a feature and enter a label for your

set home screen shortcuts

Customize the shortcut across the top of your home screen by pressing

Choose the size of the icons, whether to display text labels, or create shortcuts to features you use most.

Start>Personalize My Q

Start>Personalize My Q >Home Screen Shortcuts

Page 11

customize

flight mode

When network access is prohibited, such as on flights and in hospitals, you can turn off your phone’s network and Bluetooth services to safely use your address book, games, camera, and music.

Press and holdX until the select

Wireless Manager

Select

All

Your phone turns network and Bluetooth services off and shows

Off

under each in Wireless Manager.

Quick List

appears and

accessories

Bluetooth® Stereo

Headphones S9

accessories

Bluetooth® Stereo

Headphones S805

Press

Done

www.hellomoto.com

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Microsoft and Windows are registered trademarks of Microsoft Corporation; and Windows XP and Windows Media are trademarks of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. All other product or service names are the property of their respective owners.

Caution:

expressly approved by Motorola, will void the user’s authority to operate the equipment.

Manual Number: 6809521A32-B

Changes or modifications made in the radio phone, not

MOTO

ROKR

™ T505

Bluetooth® Car Kit

miniSD Memory Card

To see more accessories, visit www.hellomoto.com

www.motorola.com

Bluetooth® Headset

H680

MOTOPURE™ H12

Bluetooth® Headset