Motorola moto e15 User guide

User Guide

© 2025 Motorola Mobility LLC. All rights reserved.

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

This product supports digital video coding under certain versions of HEVC (High Efficiency Video Coding)
standard and is covered by patents at patentlist.accessadvance.com.

Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.

Some images in help content are examples only.

To use the latest version of this content, go to Settings > Help on your phone.

moto e15 iii

Contents

Set up phone 1

About your hardware 1
Insert or remove SIM and SD cards 4
Copy data from old phone 6
Manage dual SIMs 9
Set up voicemail 10
Set up email 11
Make it yours 13

Learn the basics 14

About your home screen 14
About your lock screen 16

New to Android? 17

If this is your first smartphone 17
If you had an iPhone 19
About your Google account 20
Status bar icons 21
Phone terms you should know 25

Get around on your phone 27

Learn gestures 27
Move between apps and screens 29
Use quick settings 31
Turn screen off and on 35
Turn off phone 36

Discover useful tools 37

Turn flashlight on and off 37
Scan QR codes 38
Record audio notes 39
Control phone with your voice 42
Get directions to a location 43
Use clock and weather widget 44
Manage how you spend time on your phone 46

Work with text 48

Use onscreen keyboard 48
Cut, copy, paste text 50
Use voice typing 51
Fill in forms automatically 52

Personalize your phone 53

Home screen 53

Change wallpaper 53

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Customize your Favorites tray 54
Use widgets, shortcuts, or folders 55
Arrange apps and control icon's look 59
Show or hide notification dots 61
Home screen rotation lock 62
Remake your home screen with launchers 63

Lock screen 64

Use a screen saver 64

Use apps 65

Open, close, switch apps 65
View notifications 67
About preloaded apps 69

Get, delete, manage apps 73

Install or update apps 73
Manage app permissions 76
Delete or disable apps 78
Find problem apps with safe mode 79
Allow apps to run in background 80
Protect against harmful apps 81

Search and browse 82

Search the web 82
Search your phone 84
Browse websites 85

Text messaging 87

About text and multimedia messages 87
Read, send messages 88
Manage, delete messages 91
Change default messaging app 93
Change text message reply to incoming calls 94

Email 95

Read, send, manage emails 95
View email attachments 97
Add email signature 98
Control email notifications 99

Calendar app 100

About the calendar 100
Find calendar events 101
Create and manage events 102
Control notifications for calendar events 103

Clock app 104

Set alarms 104

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Use timer or stopwatch 105
Set date and time 106

Contacts, calls, voicemail 108

Contacts 108

Add contacts 108
Edit or delete contacts 109
Star your favorite contacts 111
Sort contacts 112
Share contacts 113

Phone calls 114

Answer calls 114
Make calls 116
During a call 118
Make video calls 120
Make conference calls 121
Make calls over Wi-Fi 122
Use caller ID 124
Turn call waiting on and off 126
Block calls and texts 127
View and delete call history 129
Make emergency call from locked phone 131

Voicemail 132

Use voicemail 132

Photos and videos 134

Take photos 134
Take screenshots 136
Record videos 137
Record your screen 138
Adjust photography settings 139
Adjust other camera settings 141
Delete photos and videos 142
Edit photos and videos 143

Find, share, upload 144

Find photos and videos 144
Share photos and videos 146
About wireless sharing 147
Upload photos and videos 150

Music 151

Listen to radio 151
Listen to music 153
Transfer music files 154

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Connect a MIDI device 155

Settings 156

Network and internet 156

Connect to Wi‑Fi networks 156
Connect with Wi-Fi Direct 158
Use Airplane mode 159
Control data usage 160
Share your internet connection 162
Connect to VPNs 165
Add a Private DNS service 166

Connected devices 167

Connect with Bluetooth 167
Share files and links with nearby devices 170
Transfer files between phone and computer (USB) 172
Change USB preferences 174
Cast screen or media to TV 176
Print from your phone 178

Display 179

Adjust screen brightness 179
Use Dark theme 180
Change text and icon size 181
Adjust refresh rate 182
Stop automatic rotation 183
Adjust colors at night 184
Choose color mode 185
Change screen timeout 186

Home & lock screen 187

Change lock screen features 187

Sound & vibration 188

Adjust volumes 188
Set ringtones 189
Change vibration settings 191
Enhance sound 193
Silence calls & notifications 194
Stop phone from speaking 197
Turn off charging sounds 198
Turn touch sounds on/off 199
Hear other notification sounds 200

Notifications 201

Turn notifications on/off 201
Choose how notifications look and open 202

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Control notification lights 203
Control notification sound 204
Manage notification privacy 206

Gestures 208

Set up sidebar for easy multitasking 208
Change Navigation mode 210
Use one-handed mode 212
Adjust screenshot settings 213
Customize Power button gesture 214
Turn flashlight on and off 215
Pick up to silence 216

Battery 217

Charge phone 217
Extend battery life 218
Use Battery saver 219
Show battery percentage in status bar 220

Storage 221

About storage options 221
Manage phone storage 222
Manage SD card 223
Find downloaded files 224
Recover recently deleted files 225
Upload music to cloud 226
Scan documents and make copies 227

Location 228

Use location services 228

Accessibility 231

Visual assistance 231
Hearing assistance 236
Dexterity assistance 238
Use accessibility shortcuts 240
Find accessible apps and devices 243

Apps 244

Set or change default apps 244
Adjust special app access 245

Passwords & accounts 246

Add or remove accounts 246
Change name & info in your Google account 248
Sync apps with your Google account 249
Control what info Google collects 251

Security & privacy 252

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About security 252
Protect against harmful apps 253
Make sure your phone can be found 254

Lock and unlock phone 255

Set a screen lock 255
Quickly tighten lock screen security 257
Set advanced lock options 258
Stay unlocked when connected with a trusted device 259
Unlock with your face 260
Unlock at trusted places 261
Keep phone unlocked while it's on you 262
Use fingerprint security 263

More security & privacy 265

Pin an app screen 265
Lock SIM card 266

Safety & emergency 267

Prepare for emergencies 267

System 270

Use multiple languages 270

Keyboard 271

Customize the keyboard 271
Change keyboard apps 273

Performance 274

Open apps faster 274

Back up phone 275

About phone 276

Record your IMEI number 276
Find legal and product information 277

Fix issues 278

Hardware issues 278

Phone is slow or unstable 278
Phone feels warm or hot 279
Phone won't turn on 280
Phone restarts or crashes 281
Screen is frozen or won't respond 282
Screen displays wrong colors 283
Screen brightness automatically too dim or bright 284
SD card issues 285

Call and SIM issues 287

Troubleshoot issues with calls 287

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Can't make calls 288
Can't answer or phone doesn't ring 290
Issues during calls 292

Battery issues 294

Charging issues 294
Battery drains too fast 295

Bluetooth, Wi-Fi, USB issues 296

Bluetooth issues 296
Wi-Fi issues 299
Can't transfer files or connect USB to computer 301

Account and sign-in issues 302

Forgot unlock code 302
Can't sign in to Google 303
Account sync issues 304

App issues 306

App or widget issues 306
Camera issues 308
Messaging issues 310
Gmail issues 312
Play Store issues 313

Maintenance procedures 314

Update Android software 314
Reset connections, settings, or apps 315
Reset phone 317
Get more help 319

Send feedback to Motorola 320

Set up phone 1

About your hardware

Hardware diagram

1. Tray for SIM and SD cards

2. Front camera

3. Headset jack

4. Earpiece/speaker

5. Proximity sensor

6. Volume up/down button

7. Power button and fingerprint sensor

Set up phone

1. Ambient light sensor

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2. Main camera

3. Flash

4. Microphone

5. USB-C port to charge phone, transfer files, share data connection with tethered devices, and use wired

headphones

6. Speaker

Protect your phone

Find cases and other accessories designed for your phone at motorola.com

Care for your phone

To clean the screen:

While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly

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with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.

If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

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To disinfect your phone:

It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.

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When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,

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including the charging port, headphone jack, microphones and speakers.

Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,

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and avoid spraying cleaners directly on the screen.

Set up phone 3

Prevent water damage

Your phone is water and splash resistant, but not completely waterproof. Avoid exposing your phone to
water or any other liquids, and do not intentionally submerge it in any liquid. Water and splash resistance
are not permanent, and the protection performance may continue to decline due to daily use.

Liquid damage is not covered by your warranty.

To prevent water damage to your phone:

Do not expose your phone to pressurized water, salt water or liquids other than fresh water.

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Dry your phone and ports thoroughly with a soft, clean cloth.

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Don’t try to charge your phone when it’s wet.

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Don't drop, puncture, or scratch your phone, as this could damage the water repellent features.

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Set up phone

Insert or remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 128 GB.

A Class 2, 4, or 6 card is sufficient.

Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's
portable, you can easily swap the card and its content between devices. After you insert the card, be sure to
update settings within media apps (like camera, music, and podcast apps), so they use the card to store
content you create or download.

You can't store apps on the SD card because it is portable storage.

Insert or replace cards

1. If you want to remove the SD card, eject it first.

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2. Insert the SIM tool into the tray hole and gently push to pop it out.

3. Insert or remove the cards as needed.

To use an SD card and a SIM card:

Or, to use two physical SIM cards (not available on all models):

To see if your phone supports two physical SIM cards, go to Settings > About phone > Device details >
SIM Status. If you see Phone number (sim slot 1) and Phone number (sim slot 2), then you can use
two physical SIMs in your phone.

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4. Push the tray back into the phone.

If you inserted two SIMs, you'll receive a notification to set them up. Swipe the notification down and tap it
to manage dual SIMs. If you see , troubleshoot the issue.

Note: If you need to activate or resize a SIM, contact your carrier.

Fix an issue

What type of issue do you have?

SIM card or calls

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SD card

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Set up phone

Copy data from old phone

Copy data from iPhone

You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google

account:

Photos will back up to Gallery.

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Contacts will back up to Contacts.

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Calendar will back up to Calendar.

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1. Charge both phones and connect them to a Wi-Fi network.

2. To ensure you don’t miss any messages or calls, on your iPhone:

a. Turn off iMessage. (Settings > Messages off. Or, if your SIM has been removed, deregister your

phone.)

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b.

Turn off FaceTime. (Settings > FaceTime > off.)

3. Download the Google Drive app on your iPhone.

4. On your iPhone, open Drive and then:

a. Sign in with your Google account. If you don’t have one, you can create it now.

b.

Tap > Settings > Backup & reset and start the backup.

5. Wait for the backup to complete.

6. When complete, on your new phone, sign in with the same Google account (Settings > Passwords &

accounts > Add account).

Copy data from Android phone

During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't

get copied.

If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.

To copy files:

1. Charge both phones and turn them on.

2. On your new phone:

a. If this is the first time you’ve turned it on, select your language on the setup screen.

b. If you skipped copying files during setup, swipe down from the top of the screen and tap the

Android Setup notification to finish setting up your phone.

3. Tap Start.

4. Insert your SIM to connect to the mobile network, or tap Skip.

5. Connect to a Wi-Fi network and tap Next.

Set up phone

6. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.

Tip: Be sure to leave Back up to Google Drive turned on.

What gets copied from Android phone

If you copy data from another Android phone during setup, here's what gets copied:

Apps and app data

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Music, photos, and videos

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Google accounts

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Contacts stored on your phone or SIM card

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Text messages

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Multimedia attachments in messages

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Most phone settings

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Wallpaper

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Call history

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You’ll see these when you sign in to your Google account on your new phone.

What won't copy:

Downloads, like PDF files

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Apps that aren’t from Play Store

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Accounts other than Google accounts

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Contacts and calendars for services other than Google (such as WhatsApp)

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Ringtones

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Import contacts from SIM

If you have a SIM card with contacts saved on it, you can import them into your Google account.

1. Insert the SIM in your phone.

Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.

2.

Open the Contacts app.

3.

At the bottom, tap Organize > Manage SIM.

4. If your phone has dual SIMs, select the SIM.

5. Select where to save the contacts:

If you have multiple Google accounts, tap and choose the account where you want to save

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them.

To save them to your phone, tap Device.

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Set up phone 8

6. Select the contacts to import and tap Import.

Set up phone

Manage dual SIMs

About dual SIMs

When two SIMs are inserted:

You see at the top of the home screen. If you see , troubleshoot the issue.

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Both SIMs can make and receive calls and text messages.

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Only the owner of the phone (not additional users or guests) can access dual SIM settings.

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Temporarily turn SIM off

Sometimes, you might need to temporarily disconnect your SIM card from the mobile network, like when
you’re traveling, have privacy concerns, or are troubleshooting network issues. You can do this in Settings
by turning the SIM card off and back on when you’re ready to use it again.

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Remember that turning off your SIM card disconnects you from the mobile network, so you won't be able to
make or receive calls, send or receive messages, or use mobile data with that SIM card until you turn it back
on.

1. Go to Settings > Network & internet > SIM preferences.

2.

Next to the SIM name, turn the SIM off or on .

Set up SIMs

You can specify which SIM to use for mobile data, calls, and text messages:

1. Go to Settings > Network & internet > SIM preferences.

2. Tap Mobile network and select the SIM to use.

3. Tap Calls, then select a SIM or choose Ask every time.

4. Tap SMS messages, then select a SIM or choose Ask every time.

Change SIM names and color

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. To tell
them apart more easily, change the default names (SIM1/SIM2) to more meaningful names. You can also
change SIM icon color to make them easy to differentiate.

1. Go to Settings > Network & internet > SIM preferences.

2. Tap the SIM to change.

3. Change settings as needed.

Set up phone 10

Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

1.

Touch > .

2.

Touch & hold to dial into your mailbox.

3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.

Change voicemail options

1.

Touch > > Settings.

(If you don't see , swipe down on the screen.)

2. Touch Voicemail.

3. If you have two SIM cards, touch the SIM for the account to change.

4. Change any of the options:

To change voicemail service from your carrier to a different service or app, touch Advanced

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Settings > Service.

To change the number dialed to access voicemail, touch Advanced Settings > Setup.

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Your carrier might include additional options here, like notification and visual voicemail settings.

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Contact your carrier for help.

Set up phone

Set up email

Set up personal email

You can add multiple accounts of the following types:

Gmail

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Personal email from other providers (IMAP/POP)

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If you added a Google account on your phone:

When you open the Gmail app for the first time, you'll see your email for that account. You're already

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set up.

To set up additional accounts, open Gmail, touch your profile icon , then touch Add another

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account.

If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):

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1. Open the Gmail app.

2. Follow the onscreen instructions to enter your email address, password, and account options.

If you have problems setting up the account, read Google's help for Gmail.

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:

Email address

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Email password

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Domain name

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Username

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Server name

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Security type/SSL settings

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Client certificate requirement

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To set up corporate email:

1. Open the Gmail app.

2. Do one of the following:

If this is your first time opening the Gmail app, touch Add another email address.

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If you have been using Gmail with another account, touch your profile icon , then touch Add

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another account.

3. Touch Exchange and Office 365.

Set up phone 12

4. Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.

Switch account views

In the Gmail app, touch your profile icon , then select an account.

Set up phone 13

Make it yours

This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.

Change its look and sound

Set the wallpaper.

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Add apps to your home screen.

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Adjust screen settings, like font size, rotation settings, and dark background.

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You can use either the buttons or gestures to move between apps and screens. Choose which

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Navigation mode to use.

Assign ringtones or photos to friends you call.

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Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be

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interrupted.

Protect your phone

Set up a screen lock.

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Set up fingerprint security to unlock your screen safely and quickly with a touch.

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In case you lose your phone, set up Find My Device and record your IMEI number.

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Other common set up tasks

Connect with your Bluetooth devices and Wi-Fi networks.

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If you use multiple languages, set them up so they appear on your keyboard.

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Learn the basics

About your home screen

You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the
screen.

Swipe right or left to move between home screens.

What’s on the screen

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1. Status bar: Displays the time and icons that tell you about your phone's battery and network

connections. Swipe down to see your notifications and quick settings and to turn your phone off .

2. Widget: Your phone comes with this widget and the search widget, but isn't intended for other

resource-intensive widgets because it runs Android Go, which is optimized for limited hardware
resources. To add widgets, even if they reduce your phone's performance, install a launcher that
supports widgets for Android Go.

3. Shortcut: You can add shortcuts to open apps you use frequently.

4. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.

5. Navigation bar: Use gestures to move between apps and screens. You can use gestures but hide the
bar. Or, you can replace the bar with the navigation icons instead.

6. Folder: Add folders to organize app shortcuts.

Add/remove screens

You can add more home screens to the right. To add a page, drag an app shortcut or widget to the edge of
an existing page and place it on the new screen.

To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the
last item, the home screen will be removed.

Learn the basics 15

Customize your home screen

Organize it:

Touch & hold an item you want to move, then drag it to the new location.

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Group icons into folders.

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Choose where to find your list of all apps: in the app tray or directly on the home screen.

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Change how you get around: You can replace the navigation bar with the navigation icons.

Change how it looks:

To see options for customizing wallpaper, and other home settings, touch & hold a blank space on the

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home screen.

For an entirely new look and feel for your home screen, you can install a different launcher.

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Learn the basics 16

About your lock screen

The lock screen appears when you're using a screen lock and you power on your phone or turn on the

screen.

What you can do from the lock screen

Make an emergency call. Swipe up from the bottom of the screen.

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View and respond to notifications. Double touch one to open it.

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Open quick settings. Swipe down from top of the screen for your top four settings and notifications,

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then swipe again to see the rest.

Start a call. Swipe right.

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Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.

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You can customize your lock screen to add a message and control what content and features appear.

Learn the basics : New to Android?

If this is your first smartphone

Learn the basics

To get around your phone, here are the key concepts.

You can choose how you move between apps and screens: gestures or icons.

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In addition to tapping the screen to select items, you can use other gestures, such as pinch to zoom.

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The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery

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level and network connection, and whether you’ve missed a call.

Your phone and apps send you notifications for things like new messages, calendar events, and

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upcoming alarms. You’ll find notifications in several places, and can do a lot with them.

To learn about these common tasks, tap one below:

Answer a call

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Make a call

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Set an alarm

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Turn the flashlight on/off

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Listen to music

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Get apps

Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps
that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive,

organized, informed, in touch, and entertained.

Protect your phone

You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some

security and prevent heartache if you and your phone become separated.

Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer
numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.

A screen lock doesn't prevent you from immediately answering a call or accessing your camera.

Display your owner info. On your lock screen, you can discreetly display a “please return” message with
some of your contact info so that, if your phone is lost, someone can return it to you. Learn how.

Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to
remotely locate and lock or erase your phone.

Personalize your phone

While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore
your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more.
It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.

Learn the basics : New to Android? 18

In most apps you can tap , , or your profile icon for app-specific settings. Be sure to see what options
are available to you there, too.

Manage cellular data

Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See

which apps use large amounts of data and adjust their settings. If your phone is using too much data, you
can also stop accounts from auto-syncing.

Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to

connect to Wi-Fi networks.

Useful to know

Find phone info. To find your phone number, device name, and other information, go to Settings > About
phone.

Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and

listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to
set alarms, find information on the web, make calls.

Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist
your phone twice. You can automatically back up your photos and videos with your Google account or with
other photo sharing apps available from Play Store.

Store your stuff. You have several storage options. Store apps and content on your phone. For more
storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps,
like Gallery to see your photos and videos. For even more storage space, plus the ability to access your
media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your

Google account includes free cloud storage on Drive, which has its own app and is also available from the

menu throughout other apps.

Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).

Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press & hold the Power button for 7 - 10
seconds. The phone will restart normally.

Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.

Learn the basics : New to Android? 19

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.

Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up
“Hey, Google”. Then ask for info or help with everyday tasks.

Apps:

Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't

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compatible between iPhone and Android. However, many developers make iPhone and Android
versions of their apps; if the app stores your data online, then you can switch with little effort. Just
download the Android version from Play Store and log in.

Continue listening to podcasts. There are lots of podcast apps on Play Store - search for “podcast” in

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Play Store and download one of your choice.

Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then

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install them on your phone from your computer.

Your home screen: Your old phone defaulted to show all apps on your home screen. With your new phone,
you can put shortcuts to your most important apps on your customizable home screen for easy access.

Privacy indicator: On Android, a green indicator means either your camera or mic are being used by an
app. On iPhone, an orange indicator means the mic is being used and a green indicator means the camera
is being used.

In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts
to your phone, then you can see them from any device or computer by logging into Gmail. Your Google
account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you
play too - access your photos, videos, music from any device when you log in with your Google account. Use
YT Music to upload your iTunes library. For help signing in to your account, read Google's support

information.

File sharing: If you used AirDrop on your iPhone, now you'll use Quick Share to easily share files or links

with friends.

Learn the basics : New to Android? 20

About your Google account

Benefits of your account

When you set up your phone, you added a Google account. If you haven't had a Google account before, this
is more than just a password you set up for your phone.

A Google account lets you organize and access your personal information and files from any computer or
mobile device:

Synchronize everything. Never lose your contacts. Associate them with your Google account if you

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create contacts on your phone, and view them from Gmail on any computer or by signing into your

Google account on any phone. Create emails or calendar events on your phone and view them on any
computer. Access your browser bookmarks from any device.

Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up

•

space on your phone.

Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.

•

Maintaining your account

Other than remembering your password, you don’t need to do much maintenance on your Google account ­just enjoy the benefits of your secure, synchronized information. However, you can:

Control how frequently your phone syncs your information.

•

Review and manage the information Google collects from you, such as search and browsing history.

•

Learn about Google apps

Many Google apps, like Gmail, Chrome, Gallery, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s help.

Can't sign in to Google account

If you’re having problems signing in to your account, read Google's support information.

Learn the basics : New to Android? 21

Status bar icons

About status icons

The status bar at the top of the home screen contains icons that help you monitor your phone.

On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one

•

of these icons means, swipe the status bar down for details.

On the right, icons tell you about your phone's battery level and network connections.

•

A dot means there are more icons to view. Drag down from the top of the screen to see all icons.

What status icons mean

These are the icons from apps that came on your phone and the phone status icons.

Icon Meaning

CALLS

Active call.

Missed call.

Speakerphone on.

Microphone muted.

NETWORK

Connected to cellular/mobile network (full signal). Speed of your network connection is also
shown. Possible speeds, from slowest to fastest, are 3G, H, H+, 4G, 5G. Available speeds depend
on your carrier and your location.

Connected to different cellular/mobile network (roaming).

Data Saver is on, preventing apps from using background data.

Learn the basics : New to Android? 22

Wi‑Fi network within range.

Connected to Wi‑Fi network.

No SIM card.

Location services are in use.

Airplane mode on.

CONNECTIVITY

Trusted device connected.

Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.

Wireless display or adaptor connected.

Connected by USB cable.

USB tethering enabled.

SYNC AND UPDATES

App updates are available for download from Play Store.

Email and calendar sync in progress.

Upload complete.

Learn the basics : New to Android? 23

Download complete.

Google backup in progress.

Google backup complete.

SOUND

Vibrate.

DO NOT DISTURB

Do Not Disturb is on.

BATTERY

Battery fully charged.

Battery charging.

Battery low.

Phone is in Battery saver mode.

ALARM AND CALENDAR

Alarm set.

Upcoming calendar event.

EMAIL AND MESSAGING

Learn the basics : New to Android? 24

New Gmail message.

New text message.

New voicemail.

Important alert.

OTHER ICONS

Privacy indicator. An app is using your microphone or camera.

Screen recording in process.

Focus mode is on.

Apps that you download might show other icons to alert you about their status.

Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.

Learn the basics : New to Android?

25

Phone terms you should know

Airplane mode

This mode allows you to use your phone's non-wireless functions (music, games, etc.), while disabling its
wireless radio functions that are banned on airplanes during flight.

app

Software that you can download for added functionality, such as games, email apps, bar code scanners and
more. Some apps are already on your phone, and more can be downloaded from your phone's app store.

Bluetooth™

A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable
devices and accessories, such as headsets, speakers, printers, etc. Use Bluetooth to make handsfree calls on
a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a
document in another room. Set up Bluetooth.

cellular network or mobile network

A network of radio-transmitting towers. You make calls on your phone using radio waves sent between the
phone and the network towers. You also send data and access the Internet on this network. Carriers use
different technologies to handle these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).

data

Information sent or received from your phone other than calls and text messages. You may use data when
you access the internet, check your email, play games, use apps and more. Background tasks, such as
syncing or location services, may also use data.

data usage

The amount of data your phone uploads or downloads over a network in a given period. Your phone uses
your carrier's cellular network or over a Wi-Fi network. Depending on your plan with your carrier, you may
be charged additional fees when your data usage exceeds your plan's monthly limits.

GPS

Global Positioning System. A global satellite-based system for determining precise locations on Earth.With
GPS, your phone becomes your navigator when you're driving and your concierge when you're looking for a
nearby meal, movie, or cup of coffee.

mobile hotspot

A device or app that lets you share your mobile data connection with multiple devices via Wi‑Fi. You can
connect different devices to your hotspot, including notebooks, netbooks, MP3 players, cameras,
Smartphones, and portable gaming systems. The number of devices that can connect at one time depends
on your carrier and connection speed.

NFC

Near-field communication. A wireless technology that transfers information between two compatible
devices. Your phone doesn't support NFC.

notification

An alert from your phone or an app on your phone. Your phone displays icons in the status bar to notify you
of new messages, calendar events and alarms. Icons can also indicate ongoing status, such as connection to
a Wi‑Fi network.

Play Store

Google's store where you can download apps, books, movies, and music. Choose from an assortment of
free books or apps; purchase from an even larger selection.

SD card

Secure Digital (SD) card. A small, high-capacity removable memory card used in small, portable devices such
as mobile phones, tablets, and digital cameras.

Learn the basics : New to Android? 26

shortcut

An icon you can add to your home screen that lets you quickly open an app. Create shortcuts for apps you
use frequently.

SIM card

Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to
authenticate your phone on the cellular network.

software update

An update to your phone's operating system that typically includes new features and fixes reported
problems. The update is wirelessly downloaded to your phone at no additional cost to you.

status bar

Thin bar at the top of your home screen that displays the time and icons that tell you about your phone's
battery and network connections. Apps display icons in the status bar to alert you of events, such as new
messages.

sync

The process of sharing the same information across multiple devices and websites. Contacts, calendars and
email are often synced through cloud services, so you can enter information on one device and access it
through another.

Wi‑Fi

A short-range wireless technology that provides a high-speed internet connection to wireless data devices.
Many locations offer Wi-Fi connections, including airports, hotels, restaurants and more. Using a Wi-Fi
connection instead of your cellular network can help reduce your cellular data usage. Some public Wi-Fi
connections may not be secure. You should only connect to those you trust and use some form of internet
security on your devices. Set up Wi-Fi.

Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.

Learn the basics : Get around on your phone 27

Learn gestures

You can use gestures on your screen to move between apps and choose or manipulate items.

There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on
the flashlight.

Tap, drag, swipe, zoom

Gesture Description

Tap

Touch & hold

Drag

Swipe

Press briefly with one finger and lift.

Result: Open something (app or email) or choose something (checkbox, icon).

Press and wait before lifting one finger.

Result: Select something (app icon, text on a page) and see possible actions.

Try it: Touch & hold text on this page to see the copy feature.

Touch & hold an item and then, without lifting, slide your finger until you reach the
target position.

Result: Move elements on the screen; for example, change a toggle from on to off

.

Try it: Drag an app shortcut from one spot on your home screen to another.

Quickly move one finger across the screen, without pausing when you first touch (so you
don’t drag instead).

Pinch out to
zoom

Result: Switch between home screens or between tabs in an app. Or, move quickly
through a list. You can swipe different directions (up, down, left/right) for different
results. Learn more.

Try it: Open the Phone app and swipe left/right to switch between tabs.

Put two fingers on the screen and then drag them apart.

Result: Zoom in to see larger version of photos and maps. Or, open expandable
notifications.

Try it: Open a photo and pinch out to zoom in on an area.

Learn the basics : Get around on your phone 28

Tip: If you have visual impairments, you can enable additional magnification

gestures.

Pinch in to zoom

Put two fingers on the screen, far apart, and then drag them together.

Result: Zoom out to see smaller version of photos or maps. Or, close expandable
notifications.

Use gestures with Power button

Press

Lock and unlock the phone. You'll enter your PIN, pattern or password to unlock.

Press twice

Open the camera. If this doesn’t work, check that the setting is turned on.

Press & hold

Turn off the phone or view your emergency information.

Tap

Unlock with your fingerprint, if you've set up fingerprint security.

Learn the basics : Get around on your phone

Move between apps and screens

Choose how to get around

If you see the navigation bar at the bottom of the screen, or you see no icons at all, you are using Gesture
navigation.

If you see at the bottom of the screen, you are using 3-button navigation.

You can change how you move between apps and screens: Settings > Gestures > Navigation mode.

Use gesture navigation

29

Use these gestures to move between screens and apps if you chose Gesture navigation and you don't see
the icons at the bottom of your screen.

Action Gesture to use

Switch between apps At the very bottom of the screen, swipe left or right.

See all recent apps Drag up from the bottom, hold, then let go.

See all apps Swipe up from the bottom of the home screen.

Go back Swipe towards the middle from the left or right edge of any screen.

Go home Swipe up from the bottom of any screen.

Open Google Assistant Swipe diagonally from either lower corner of the screen.

Use 3-button navigation

Use these icons to move between screens and apps if you chose 3-button navigation.

takes you back one screen.

returns you to the home screen from any app.

lets you switch between recent apps.

Learn the basics : Get around on your phone 30

Tip: For visual assistance, you can add to open the Accessibility Menu.

Learn the basics : Get around on your phone 31

Use quick settings

Open quick settings

Settings you adjust frequently, like Bluetooth, are “quick settings”, easy to get to from any screen.

To see your first few quick settings, swipe down once from the top of your screen.

Swipe down again to:

See all quick settings. You can swipe left for more.

•

Open the full list of settings available in the Settings app by tapping .

•

Turn your phone off .

•

Adjust quick settings

To adjust screen brightness, slide .

To adjust other settings:

Tap an icon to toggle the setting on/off.

•

Touch & hold an icon to adjust related settings.

•

Icon Setting

Wi-Fi

Mobile data

Bluetooth

Do Not Disturb

Learn the basics : Get around on your phone 32

Auto-rotate

Control compatible smart devices

Wi-Fi calling

Dolby Atmos

Flashlight

Airplane mode

Hotspot

Quick Share

Alarm

Battery saver

Screen Cast

Screen Record

Camera access

Mic access

Learn the basics : Get around on your phone

Data Saver (Appears after you turn on Data Saver the first time.)

Night Light

Scan QR code (You can add this to quick settings.)

Color inversion (Appears after you turn on Color inversion the first time.)

Extra dim (Appears after you turn on Extra dim the first time.)

33

Open all settings

To open the full list of all settings:

Open quick settings and tap .

•

Or, open the Settings app.

•

Tip: Search the Settings app to find what you need quickly. Just tap at the top of the app and type
your search term.

Customize quick settings

Add, remove, rearrange quick settings

You can rearrange quick settings, putting your most used at the top. You can also add or remove them.

1. Open quick settings.

2.

Tap .

3. Drag tiles to rearrange. Or swipe up to add new tiles.

To return quick settings to its original state, tap > Reset.

Pin/unpin media player in quick settings

When you leave a media app that allows you to listen in the background while you use other apps on your
phone, playback switches to the media player, which opens in quick settings and also appears on your lock
screen for convenient control.

To let you continue listening from where you left off, the media player is pinned to its spot in quick settings.
When it’s pinned, you can’t swipe it to close it.

Learn the basics : Get around on your phone 34

To swipe the media player to close it and remove it from quick settings until you play something again,
unpin it:

1.

Open quick settings, touch & hold the media player, and touch .

Or, go to Settings > Sound & vibration > Media.

2.

Turn Pin media player off .

To pin the media player to its spot in quick settings:

1.

Open quick settings, touch & hold the media player, and tap .

Or, go to Settings > Sound & vibration > Media.

2.

Turn Pin media player on .

Apps that support background playback

While some apps like YouTube and require a premium paid subscription to play in the background and
won’t open in the media player using the free version, many media apps such as Spotify, Pandora, and
Amazon Music do support background playback in their free versions.

To find more apps, open Play Store and search for “free background playback”.

Change style for quick settings & notifications

1. Go to Settings > Home & lock screen > Control center.

2. Choose the option you want:

To see quick settings and notifications together on the same screen when you swipe down from the

•

top, select Classic style.

To separate quick settings and notifications on individual screens when you swipe down from the

•

top RIGHT (quick settings) or top LEFT (notifications), select Modern style.

Show/hide quick settings & notifications on lock screen

1. Go to Settings > Home & lock screen > Control center.

2. To access quick settings and notifications from the lock screen, turn on Allow access to quick settings
and notifications drawer on Lock screen.

Or to hide them from the lock screen, so you can only see them after unlocking the phone, turn it off

.

Learn the basics : Get around on your phone 35

Turn screen off and on

Why your screen turns off automatically

To save battery power, your screen turns off if you haven't used it for some time. You can lengthen or

•

shorten the time before your screen automatically turns off.

When you bring the phone to your face to speak into it during calls, the screen turns off to prevent

•

accidental touches. When you pull the phone away from your face, the screen turns on so you can use it.
(If the screen stays dark, follow these steps.)

Turn screen off and on manually

To turn the screen on:

Press the Power button. If you've set up a screen lock, you need to unlock it.

•

If you've added your fingerprint to the phone, touch the sensor to wake and unlock your phone.

•

Your screen automatically turns on when you have an incoming call.

•

To turn the screen off:

Press the Power button. When you set down your phone, it's good habit to do this. You prevent

•

accidental touches, save a bit of battery, and keep it secure with the screen lock.

To keep your screen off and phone quiet when you don't want interruptions, like at night, use Do Not

•

Disturb settings.

Learn the basics : Get around on your phone 36

Turn off phone

Swipe down from the top of the screen twice, then tap > Power off.

Or, press & hold the Power button, then tap Power off.

Learn the basics : Discover useful tools 37

Turn flashlight on and off

To turn your flashlight on or off:

Open quick settings and tap .

•

Or, make a chopping motion.

•

If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.

To control the chop gesture:

1. Go to Settings > Gestures.

2. Tap Fast flashlight and turn it on or off.

Learn the basics : Discover useful tools 38

Scan QR codes

1.

Open quick settings and tap .

2. Frame the code. If it isn't automatically detected, move the camera closer or farther away.

3. When the code is detected, use options to open a website, copy/paste, or share the information.

Learn the basics : Discover useful tools

Record audio notes

Record a note

1.

Open the Sound Recorder app.

2.

To start recording, tap .

3.

If needed, tap to pause and to resume recording. To add a tag in the recording that you can skip
to during playback, tap .

4.

To stop recording, tap .

5. To move a saved recording to a folder:

Tap by the recording you want to move, then tap Add to folder and choose the folder.

•

To add a new folder, tap , give it a title and save it. Then, tap the folder.

•

39

To trim or edit a recording, search for “audio file editor” in Play Store to select and download an app.

Schedule a recording

Automatically start recording at a set time for a set duration.

1.

Open the Sound Recorder app.

2.

Tap > Scheduled recording.

3. Set the time & duration.

When you’ve scheduled a recording, you’ll see in the status bar. When recording begins, the icon
changes to and you'll see indicating your microphone is in use.

4. To return to the Sound Recorder to pause or stop recording, swipe down from the top of the screen and
touch its notification.

To cancel a scheduled recording, tap , then turn Scheduled recording off .

Listen to recordings

You can listen to and share audio recordings in Sound Recorder or other apps.

1.

Open the Sound Recorder app.

2.

Tap .

Learn the basics : Discover useful tools

3.

To play a recording in the list, tap .

Or, for more control over playback, open the recording in the player. Touch the file, then:

Drag the playback screen to move forward or backward through the recording.

•

If you added tags, tap next or previous to skip to one.

•

To temporarily mute playback, tap . To unmute, tap .

•

Manage recordings

View recording list and details

1.

Open the Sound Recorder app.

2.

To see your recording list, tap .

Rename recordings

40

1. In the recording list, touch & hold the recording.

2.

Tap > Rename.

3. Enter a new name and tap Save.

If you want to name your recordings before you save them, tap and turn Auto save off .

Delete recordings

1. In the recording list, touch & hold a recording. Then tap others to select more.

2.

Tap .

Share recordings with a person or app

1. In the recording list, touch & hold a recording. Then tap others to select more.

2.

Tap .

3. Select the app or contact to share with.

Change recording settings

To adjust settings for future recordings you make:

1.

In the Sound Recorder app, tap > .

2. Adjust settings as described below.

Adjust sound quality/file size

Tap Quality and select an option:

High (better sound)

•

Low (smaller file size)

•

Learn the basics : Discover useful tools 41

Default (balance between sound quality and file size)

•

Change file format

1. Tap Recording format.

2. Select the file type for new recordings (m4a, wav, aac).

Allow/prevent notification sounds while recording

1. Tap Notification sounds.

2. Choose to allow or silence notifications.

Allow/prevent screen from turning off while recording

Turn Keep screen on while recording on or off .

Change voice quality/file format

1.

In the Sound Recorder app, tap > Voice quality.

2. Select the sound quality for future recordings.

MP3 or AAC files are higher quality and typically larger. AMR files are typically smaller. Check the apps or
devices you intend to use for playback to see what file formats they support.

Learn the basics : Discover useful tools 42

Control phone with your voice

Speak a command

Not all languages support voice commands.

You can tell Google Assistant to call people, get directions, send messages, set alarms. Or, ask questions.

1. Get your assistant's attention by doing any of these:

Press & hold the Power button. If this doesn't work, turn the gesture on.

•

Swipe up from the bottom left or right corner of your phone. Learn more.

•

Tap .

•

2. Ask a question or say a command. For example, you can say “What's the weather today?” or “Set alarm
for 7 AM tomorrow.”

Tip: To see a list of commands, say “Help”.

3.

To silence Google Assistant when it's talking to you, tap .

Google Assistant will stop listening after a few seconds.

To learn about changing settings for Google Assistant, read Google's help.

Learn the basics : Discover useful tools 43

Get directions to a location

Navigation and battery life

Navigation is one of the most power-intensive apps, so when possible keep your phone plugged into a high­quality charger, especially if you're streaming music and/or using Bluetooth (also power-intensive features).

Get turn-by-turn directions with voice readout

Follow directions on a map in real-time, with or without voice readout. Get traffic updates and rerouted
around issues on the way to your destination.

1.

Touch & hold from any screen. Or, touch .

2. Say “Navigate to [destination].”

You can say the name of a place or give an address.

To learn about setting a time of arrival, seeing street view, and other features, read Google's help.

Learn the basics : Discover useful tools

Use clock and weather widget

Add Moto Widget to home screen

Put a clock on your home screen and get quick access to alarms, your calendar, and the weather.

1. Touch & hold the home screen.

2. Tap Widgets.

3. Tap Moto Widget to view different styles of the widget to add:

44

For a simple widget with few icons and a digital clock (not analog), choose Clean.

•

For a basic analog clock with weather and your calendar, choose Classic. The outer ring shows

•

remaining battery.

For a transparent widget that doesn’t obstruct your wallpaper, with a choice of digital or analog

•

clocks, and individual panels so you can swipe between weather, time, and settings, choose
Beyond.

For a highly customizable widget that can show or hide date, time, weather, battery, alarms, fitness

•

tracking, and more depending on how you size the widget, choose Adapt.

To see daily and hourly forecasts (no clock, calendar), choose Weather.

•

4. Touch & hold the style you want, then drag it to your home screen and release.

5. Follow onscreen instructions to set up the widget.

Customize and use the widget

Resize it

Touch and hold the widget to show its frame, then drag a side. Some widgets show more information when
you expand their size.

Move it

Touch & hold the widget, then drag it around your screen or to a new panel. Release to place it.

Quickly access alarms, calendar, and weather

For alarms, tap the time to open the Alarm tab in the Clock app. Tap other tabs to use the timer or

stopwatch. Learn more about alarms.

To open the Calendar, tap the current date. You can view or add events.

For weather information, tap Add cities or your current weather conditions in order to:

Turn on location to track the weather wherever you are.

•

Learn the basics : Discover useful tools 45

Add cities, locations, and regions to track their weather.

•

View weather forecasts and other information.

•

Adjust other weather settings, including notifications. In your weather app, look for onscreen

•

instructions, or tap or for settings and help.

Add other clock and weather widgets

Other apps offer their own widgets you can add to your home screen, in addition to the Moto Widget.

1. Touch & hold the home screen.

2. Tap Widgets, then:

Tap Clock for a stopwatch or other types of time widgets.

•

Tap your weather app for other types of weather widgets.

•

3. Touch & hold the widget you want to add, then drag it to your home screen and release.

4. Follow screen instructions to customize the widget

For other widgets, search for “clock widget” or “weather widget” in and install one.

Learn the basics : Discover useful tools

Manage how you spend time on your phone

Understand your habits

1. Go to Settings > Digital Wellbeing & parental controls.

2. Review the chart to see:

Time you spent using phone today

•

Which apps you’ve had on screen and for how long

•

How often you unlocked the phone today

•

How many notifications you’ve gotten

•

3. For more information, touch a label on the chart. For example, to see your screen time for the week,
touch today’s usage time.

46

Limit daily screen time

For individual apps, you can set a timer that limits the amount you use the app daily.

Tip: To manage your child's screen time, use parental controls.

To set an app timer:

1. Go to Settings > Digital Wellbeing & parental controls.

Or, Settings > Apps > Screen time.

2.

Next to the app you want to limit, touch and tap the chart.

3. Set the total time that you can use the app per day.

When you reach your time limit in an app:

The app closes.

•

Its icon dims and no longer opens the app.

•

The app timer resets at midnight. To use the app before midnight, go back to the timer in Settings and
extend its time or delete the timer.

Pause distracting apps to focus

Use Focus mode to pause selected apps for fewer distractions.

1. Go to Settings > Digital Wellbeing & parental controls > Focus mode.

2.

Mark apps you want to pause.

3. Do one of the following:

To turn it on, touch Turn on now.

•

To have it turn on automatically, touch Set a schedule, then select days of the week and start/end

•

times.

Learn the basics : Discover useful tools

When Focus mode is on:

You'll see in the status bar.

•

You won’t be able to use the selected apps and won’t get notifications from them.

•

Tip: To add Focus mode to quick settings, open quick settings, touch , then drag the tile where you
want it.

To turn Focus mode off:

Open quick settings and touch .

•

Or, on the notification, touch Turn off now. (To turn it off for a short period, touch Take a break.)

•

To remove the schedule:

1. Do one of the following:

Open quick settings, then touch & hold .

•

Go to Settings > Digital Wellbeing & parental controls > Focus mode.

•

47

2.

Next to Schedule, touch .

Tip: To mute sounds, stop vibration, and block notifications for all calls and notifications, use Do Not

Disturb.

Use parental controls

You can:

Control your child’s access to devices and apps

•

Control location settings and view the location of your child’s supervised device

•

Set daily usage limits, monitor app usage, and remotely lock supervised devices

•

Set filters and controls on what your child can browse, purchase, or download using Chrome, Google

•

Search, Play Store, and YouTube

You’ll need to set up parental controls on your and your child's devices.

To set up parental controls on this phone:

1. Go to Settings > Digital Wellbeing & parental controls.

2. Touch Set up parental controls.

3. Follow onscreen instructions to set up the phone for child or adult usage.

4. To set up parental controls on the other device, refer to the help for that device.

To learn more, read Google's help.

Learn the basics : Work with text

Use onscreen keyboard

Open, close, rotate keyboard

To open the keyboard, just touch an area where you can enter text or numbers.

To close the keyboard so you can see other parts of the screen, tap .

For a larger keyboard, turn your phone horizontally. (If your screen doesn’t rotate, check your auto-rotate
setting.) You can also resize the keyboard to give yourself extra space for more accurate typing.

Tip: If you installed multiple keyboards, you'll see next to the navigation buttons when you're typing.
To switch to a different keyboard, touch .

Type special characters

48

Touch & hold a key to see related special characters. For example:

Touch & hold . to see other punctuation marks.

•

Touch & hold e to see ê, é, è, and ë.

•

Tip: To insert a period followed by a space, tap the spacebar twice quickly.

Capitalize letters

To type in ALL CAPS, touch twice, quickly, so you see . Touch it once more to turn ALL CAPS off.

To change capitalization of a word you've already typed:

1. Select the word.

2.

Touch until you see the capitalization you want: first letter only, ALL CAPS, or lowercase.

Use glide typing

You have two options for entering text: type one letter at a time (multi-touch typing) or slide your finger
through all the letters in a word using one continuous motion (glide typing). Start typing either way and
switch whenever you like.

When you're using glide typing, you can:

Type a word. Drag your finger over the letters in the word.

•

Enter apostrophes in common words. Drag through the letters and the apostrophe is automatically

•

inserted.

Add a space. There's no need to use the space bar. Just lift your finger and start the next word.

•

You can disable glide typing.

Learn the basics : Work with text 49

Get suggestions

Use suggestions to type faster.

When you're typing, you'll see a list of suggested next words above the keys:

Touch a word in the list to insert it in your text.

•

If you don’t like a suggested word, touch & hold it, then drag it to .

•

You can limit or turn suggestions off.

Spell check and auto correct

Misspelled words are automatically corrected as you type.

To prevent that word from being auto-corrected again, add it to your dictionary by touching the word in the
list of suggestions above the keys.

If auto-correction is turned off, you can still check spelling:

1. After you're done typing, review your text; misspelled words (and words not in your dictionary) are
underlined.

2. Touch an underlined word:

If the word is spelled correctly, touch it in the suggestion bar.

•

If the word is misspelled, select the correct word in the suggestion bar or type the correction.

•

Type in multiple languages

If you have added multiple languages as a system language in your phone settings, keyboards and text
suggestion are available for those languages:

When using a keyboard language other than your primary system language, available keyboard

•

languages are shown on the spacebar.

To toggle between languages, touch .

•

To see a list of available keyboards, touch & hold or the spacebar.

•

You can add keyboards for other languages.

Learn the basics : Work with text 50

Cut, copy, paste text

You can select and copy text from web pages and messages.

1. To select text, touch & hold a word.

2. Touch Copy, Cut, Share, Select all or:

Select more text. Drag the sliders .

•

Get information about selected text. Touch Web Search.

•

Translate selected text. Touch Translate. (If you don't see this option, install the Google Translate

•

app.)

3. To paste text, touch to insert at the cursor or select a block of text to replace. Then touch Paste.

Tips:

In some apps, you need to double-tap a word to select it (instead of touching & holding it).

•

When you use Copy, the text is copied to the clipboard in your phone's memory, overwriting

•

previous text in the clipboard. If you want to save and manage everything you copy into the
clipboard, search for “clipboard manager” in Play Store to select and download an app.

Learn the basics : Work with text 51

Use voice typing

1. Touch a text field to show the onscreen keyboard.

2.

Touch on the onscreen keyboard.

3. Say what you want to type:

Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth.

•

To include punctuation, say “comma,” “period,” “question mark,” or “exclamation point.”

•

To pause or restart, touch .

•

To delete a word, touch .

•

You can also use your phone hands free by speaking voice commands.

Learn the basics : Work with text 52

Fill in forms automatically

Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in
passwords, addresses, credit cards, and other information saved to your Google account.

To set it up:

1. Go to Settings > Privacy > Autofill service from Google.

2. Tap categories to review and edit personal information, addresses, credit cards, and passwords.

Personalize your phone : Home screen 53

Change wallpaper

You can change the background image on your home screen or lock screen.

Set the wallpaper

1.

Touch & hold a blank area on your home screen, then tap Wallpapers.

2. Do one of the following:

To set a single wallpaper, select a photo or wallpaper.

•

To use an animated background, select a dynamic wallpaper. Many dynamic wallpapers include

•

settings. Look for or to set options.

If you select a wallpaper from a category (such as landscapes), you can see a different image every

•

day. Open the category and touch icon.

3.

Tap or Set.

4. Select whether you want to use the wallpaper on your home screen, lock screen, or both.

If your photo is too large

Open the photo and take a screenshot of it. Then edit the screenshot as needed and set it as the wallpaper.

If you selected a dynamic wallpaper

If your battery is low, temporarily change wallpaper to a static image to save power.

Personalize your phone : Home screen 54

Customize your Favorites tray

The Favorites tray at the bottom of your home screen gives you quick access to your most-used apps. You
can customize the shortcuts in this tray.

Change app shortcuts manually

1. Touch & hold one of the app shortcuts, then drag it up and drop it on Remove.

2. Swipe up from the bottom of the home screen to open your app list.

3. Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray.

Tip: You can also use folders in your Favorites tray.

Personalize your phone : Home screen 55

Use widgets, shortcuts, or folders

Add widgets

Widgets stream information, giving some of an app’s functionality without opening the app. For example,
the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar.

Add widget

1. Touch & hold the home screen.

2.

Tap Widgets.

Widgets are listed under their related apps.

3. Touch & hold a widget to add it.

Adjust widget's size

You can make some widgets larger to view more content:

1. Touch & hold the widget until it's highlighted.

2. Release it to see an outline.

3. Drag a corner or side to resize.

Add shortcuts

On your home screen, you can add shortcuts to apps, so you don't have to open the tray and sort through
all of your apps, shortcuts to common tasks, and shortcuts to open specific web pages.

Add app shortcuts

1. Swipe up from the bottom of the home screen to open your app tray.

2. Touch & hold the app you want.

3. Drag the app to an empty spot on your home screen. Or, drag it to the edge of the screen and drop it
onto a new home screen.

Add task shortcuts

Many apps include shortcuts to common tasks, so you don’t have to open and navigate the app.

1. Touch & hold an app icon to see available task shortcuts.

2. Do one of the following:

To perform the task, tap it.

•

To create a shortcut for that task, drag to an empty space on your homescreen.

•

Here are examples of task shortcuts for various apps. Not all apps include task shortcuts.

App Task shortcuts

Personalize your phone : Home screen

Compose new email

Gmail

Maps

YouTube

Chrome

•

Open to specific account

•

Navigate to Work

•

Navigate to Home

•

Search

•

Subscriptions

•

Explore

•

New incognito tab

•

New tab

•

56

Calendar

Messages

Clock

Settings

New reminder

•

New event

•

New task

•

Open most recent conversation

•

New conversation

•

Start screen saver

•

Start stopwatch

•

Create new timer

•

Create new alarm

•

Bluetooth

•

Battery

•

Data usage

•

Wi-Fi

•

Add web page shortcuts

1. Open the Chrome app.

2. Navigate to the web page.

Personalize your phone : Home screen

3.

Tap > Add to Home screen.

4. Edit the name if desired.

5. Tap Add.

6. Do one of the following:

Touch & hold the icon to drag it where you want on the home screen.

•

Tap Add to Home screen.

•

Add folders

Folders organize your shortcuts. You can create folders on your home screen or in your app tray.

Home screen folders

To create a folder on your home screen:

1. Touch & hold an app shortcut on your home screen.

57

2. Drag it onto another to group them together, then release when you see a frame around them.

3. To name the folder, touch to open it, then touch its name and type a new name.

To add apps to the folder:

1. Touch & hold the app's icon.

2. Drag it onto the folder.

To remove apps from the folder:

1. Open the home screen folder.

2. Drag the app's icon onto the home screen, or drag it up and drop it on Remove.

App tray folders

To create a folder in your app tray:

1. Open the app tray.

2.

Tap > Create folder.

3. Type the folder's name.

4. Tap app icons to select what to put in the folder.

5. Tap Done.

To change apps in the folder:

1. Touch & hold the folder.

2. Tap Edit.

3. Tap app icons to add or remove them.

To add one app to the folder:

Personalize your phone : Home screen 58

1. Touch & hold the app's icon.

2.

Tap .

3. Select the folder.

To remove one app from the folder:

1. Open the folder.

2. Touch & hold the app's icon.

3.

Tap .

Remove widgets, shortcuts, or folders

To remove items from your home screen:

1. Touch & hold it until it vibrates.

2. Drag it to Remove.

For app tray folders, tap Delete.

App icons on the home screen are shortcuts to installed apps found in the app tray. Removing an app
shortcut from the home screen doesn't uninstall the app. Learn how to uninstall apps.

To select a totally new user interface for your home screen, download a different launcher.

Personalize your phone : Home screen

59

Arrange apps and control icon's look

Choose where to find apps: app tray or home screen

The app tray holds all of your installed apps. Swipe up from the bottom of the home screen to open the tray.
This simplifies your home screen, showing only apps you choose to add as shortcuts.

To see all apps on your home screen instead, you can remove the app tray.

You can switch at any time.

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings > Home screen style and then:

To see all apps on your home screen, tap Open.

•

To see all apps in the app tray, tap App tray.

•

3.

Tap to see more customizations, described below.

If you’re using the app tray

You can make these customizations in Home settings:

Turn on/off suggested apps at the top of the list and bottom of the home screen.

•

If you don’t want the app’s icon added to your home screen when you install a new app, turn Add app

•

icons to Home screen off . The icon is only added to the app tray.

If you're using Open to put all apps on the home screen

You can customize how app icons are arranged:

To be able to position icons anywhere on the home screen, tap Free arrangements.

•

To have icons move automatically to fill empty spaces, tap Auto fill.

•

Adjust icon names

You can shorten the names below the icons in your app tray.

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings.

3. Adjust settings:

To make the icons smaller or larger, tap Icon size and move the slider to choose a size.

•

To remove the names below the icons, tap App label > Don't show.

•

To restore the names below the icons, tap App label > 2 rows (full names) or 1 row (short names).

•

Personalize your phone : Home screen 60

Show or hide notification dots

You can control whether app icons show dots to alert you about unread notifications.

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings.

3. Tap Notification dots.

4.

Turn Notification dot on app icon on or off .

Personalize your phone : Home screen 61

Show or hide notification dots

You can control whether app icons show dots to alert you about unread notifications.

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings.

3. Tap Notification dots.

4.

Turn Notification dot on app icon on or off .

Personalize your phone : Home screen 62

Home screen rotation lock

When when you enable Auto-rotate, app screens will rotate with your phone's orientation. You can keep
your home screen from rotating while other apps auto-rotate.

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings.

3.

Turn Allow Home screen rotation on or off .

Personalize your phone : Home screen 63

Remake your home screen with launchers

About launchers

A launcher app is what makes your home screen look the way it does and controls how you organize and
interact with your apps. The launcher that came with your phone puts the Google search widget and a clock
widget on the home screen. See what that home screen looks like and how you can customize it.

To totally change the look and feel of your home screen, you’ll need to download a new launcher and
update your settings to use it. Launchers often come with new wallpapers, gestures to interact with your
phone, and customizable elements for your home screen.

You can always go back to the original launcher and home screen.

Get different launcher

1. Search for “launcher” in Play Store.

2. Read through the choices and download the one (or more) that you want.

3. To start using it, open the app or follow the onscreen instructions after downloading it.

Switch between launchers

1. Go to Settings > Apps.

2. Tap Default apps > Home app.

3. Select the launcher you want to use.

To switch back to the standard home screen, select Quickstep.

4.

If the launcher has adjustable settings, tap to change them.

Delete launchers

You can only delete launchers that you installed.

Touch & hold the launcher's app icon, then tap > Uninstall.

Personalize your phone : Lock screen

64

Use a screen saver

Set up screen saver

While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics,
or more.

1. Go to Settings > Display.

2. Tap Screen saver.

3. Do any of the following:

To change screen savers, select one. To set options for that screen saver, tap Customize.

•

To preview your selection, tap Preview. Tap the screen anywhere (unlock if necessary) to return to

•

settings.

To adjust when the screen saver starts (while docked, charging, or either), tap When to start.

•

Start screen saver

The screen saver automatically starts when you connect your phone to a dock or charger and the screen
turns off.

To exit the screen saver and return to your home or lock screen:

Press the Power button.

•

Or, if you're using fingerprint security, touch the sensor.

•

To manually start your screen saver any time, go to Settings > Display > Screen saver and turn Use screen

saver on .

Turn off screen saver

To prevent the screen saver from starting automatically:

1. Go to Settings > Display.

2. Tap Screen saver.

3.

Turn Use screen saver off .

Add screen savers

Search for “Screen saver” in Play Store for apps that give you more.

After you install an app, you can select the new ones in Settings > Display > Screen saver.

Use apps

65

Open, close, switch apps

Open and close apps

To open an app, tap its icon on the home screen, or swipe up from the bottom of your home screen to open

the app tray, then tap the app.

To leave an app and go to your home screen, just swipe up from the bottom of the screen.

You don't need to close apps. Android manages the memory and battery that apps use, so you don't need
to worry about leaving apps open.

To close one app, drag up from the bottom of the screen, hold, then let go. In your recent apps, swipe up
on the app.

To close all apps, drag up from the bottom of the screen, hold, then let go. In your recent apps, swipe right
until you see the start of the list, then tap Clear all.

Open apps from sidebar

Your phone includes a sidebar that you can swipe open from the edge of your screen to access your favorite
apps and actions. You can choose how apps open from the sidebar:

Open in freeform windows you can drag to reposition around the screen

•

Open in full screen

•

(If you don't see the sidebar, turn it on.)

To open an app, swipe in from the edge of your phone where you see a translucent bar to open a menu of
apps, then tap one to open it in a floating, freeform window or full screen.

To open an app in another mode (freeform or full screen), drag it from the sidebar to the center of the
screen.

To open an app in a split screen, drag it from the sidebar to the top or bottom of the screen.

To move the freeform app, touch & hold at the top, then drag.

To resize the freeform app, drag a bottom corner diagonally:

Drag all the way down to open to full screen.

•

Drag all the way up for a floating, movable icon you can tap to reopen the app.

•

To close the app, tap in the upper corner.

Use apps 66

To customize the sidebar, tap . You can add or remove apps and reorder them.

Switch between open apps

To switch between recently used apps, swipe left or right at the bottom of the screen.

To see your list of recent apps, drag up from the bottom of the screen, hold, then let go:

To see more apps, swipe left or right.

•

To switch to an app, tap it in the list.

•

Clear recent apps

You can clear all apps from your list of recent apps. Or, you can prevent an app from being cleared from
your recent apps when you tap Clear all to close all apps.

To remove all apps from the list:

1. Drag up from the bottom of the screen, hold, then let go to see your list of recent apps.

2. Tap Clear all.

To lock an app in the list:

1. Drag up from the bottom of the screen, hold, then let go.

2.

On the app you want to keep in the list, tap .

To unlock the app so it's removed when you tap Clear all:

1. Drag up from the bottom of the screen, hold, then let go.

2.

On the app, tap .

Use apps

View notifications

Find your notifications

Apps send you notifications to let you know about new messages, calendar events, and alarms.

You can check your notifications from a few places:

They appear on your lock screen.

•

You see them when you swipe the status bar down on any screen.

•

67

If you get multiple notifications from an app, they'll be grouped together. You can swipe down to view more
details.

Some important notifications will pop up over your current app so you can take action. For example, if you
get a call while you're watching a video, a notification will appear so you can answer or ignore the call.

What you can do with lock screen and status bar notifications

Respond from a notification

Many notifications include actions at the bottom that let you complete common tasks without opening the
full app. If you have several notifications, these actions are hidden. When you see , tap it to reveal actions

like Reply, Archive, and more.

Open the app that sent the notification

Swipe down from the top of the screen and tap the notification to open its app.

Instead of opening apps in full screen from notifications, you can set them to open in freeform windows for
multi-tasking. Learn more.

From the lock screen, tap the notification twice and enter your PIN, pattern, or password to unlock your
screen and open the app.

Snooze a notification

Tap . Then tap and select a duration to snooze notifications. To snooze notifications, first turn on

snoozing.

Dismiss a notification

Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed.

Use apps 68

Dismiss all notifications

Swipe to the end of your notifications and tap Clear all.

Control how and when apps send notifications

Use Do Not Disturb to silence all notifications when you don’t want interruptions.

Touch & hold a notification to customize that app's notifications. Then you can:

Stop all notifications from that app.

•

Change the app's notifications to be Silent instead of Default.

•

Use apps 69

About preloaded apps

Sometimes, related apps (like apps from Google or from your carrier) are grouped into a folder.

Apps that came with your phone

The following apps may be pre-installed on your phone.

Don’t want some? Delete or disable them. Need other apps? You can download free and paid apps.

Icon App Description

Assistant Use your voice to control your phone.

Calculator Make some quick calculations.

Calendar Keep track of your upcoming events, get automatic reminders on your

phone, and coordinate with others by sharing calendars.

Camera Capture photos or videos.

Chrome Browse the web. Access your browser bookmarks from any device, and

sync tabs with your computer or Android devices.

Clock Set alarms. Use a timer or stopwatch.

Use apps 70

Contacts Organize and connect with your contacts. Assign ringtones to people.

Drive Store and synchronize your files on Google's cloud, then access them

anywhere you have an internet connection. Create and share
spreadsheets, documents, and presentations. Scan documents and share
or print them.

Facebook Connect with friends, family, and communities. Share updates and media.

Find information on events, entertainment, and businesses.

Files Browse and manage files and folders stored on your device or SD card.

Find Device Locate and secure a lost phone.

FM Radio Listen to FM radio stations. Not available in France or Italy.

Gallery Find and share your photos and videos.

Gmail Compose, send, view, or search your email from your phone or computer.

Google Search the web, see your updates, and adjust Google settings, including

privacy.

Use apps 71

Google TV Get movies and TV shows for instant viewing from Play Store. (Not

available in all countries.)

Maps Find your destination, explore locations.

Meet Make video calls with your friends across Android and iOS.

Messages Send and receive text messages.

Motorola
Notifications

Phone Make calls.

Play Store Get apps for your phone, as well as books, magazines, music, and movies

Settings Customize your phone settings.

Subscribe or unsubscribe to communications from Motorola.

and access them from your computer or any Android device.

Sound Recorder Record and share audio files.

Use apps 72

YouTube Find, view, and upload videos to the web.

YT Music Stream your favorite albums, singles, and live performances, and get

recommendations for new music.

Get help using an app

1. Open the app.

2.

Tap or .

3. Look for Help or Settings > Help.

Use apps : Get, delete, manage apps

Install or update apps

Get apps

You can download more apps, in addition to the apps preloaded on your phone.

Get apps from Google Play Store

To download apps:

1.

Open the Play Store app.

2. Browse by category or search.

3. Tap an item to see a description, read reviews, and download it.

Tip: To prevent accidental or unwanted purchases, tap your profile icon > Settings. To learn more,

read Google's help.

73

Restore Play Store apps

If you uninstalled an app you got from Play Store, you can reinstall it anytime. Have apps you use
infrequently, such as a flight tracker? Delete them and easily reinstall when needed.

1.

Open the Play Store app.

2.

Tap your profile icon > Manage apps & device > Manage.

3. Tap This device and change to Not installed.

4.

Check the box for each app to re-install, then tap .

5.

If you have multiple Google accounts, tap your profile icon and next to your account tap . Select
the other account and repeat the process to restore apps downloaded in that account.

Get apps from other sources

Before downloading, do some research: check the app's rating and read lots of comments.

To download apps:

1. Open the Chrome app and go to the appropriate site to download the app.

If you see a warning, tap OK to continue.

You'll see in the status bar when the download completes.

2. Tap the download notification to install the app. Or, open the Files app to install it later.

3. When installing the app, be sure to review what information the app will access. If you don’t want the
app to access this information, cancel the installation. For example, if you're installing an app that
makes a shopping list, the app should not require access to your contacts.

Stop adding icons automatically

If you don’t want the app’s icon added to your home screen when you install an app:

Use apps : Get, delete, manage apps

1. Touch & hold a blank space on your home screen.

2.

Tap Home settings > Home screen style > App tray > .

3.

Turn Add app icons to Home screen off .

74

Update apps

Updating your apps gives you the latest features and improves security and stability. For best performance,
apps are set to update automatically.

If an app changes the information it wants to access on your phone, you'll get a notification to update the
app manually and will be required to review and accept the new permissions.

Update Play Store apps manually

1.

Open the Play Store app.

2.

Tap your profile icon > Manage apps & device.

3. Under Updates available:

Tap Update all.

•

Or, to update a specific app, tap See details, then tap Update by its name.

•

To read the summary of what changed, tap the app name before you update it.

Update Play Store apps automatically

To control when your apps are automatically updated:

1.

Open the Play Store app.

2.

Tap your profile icon > Settings.

3. Tap Network preferences > Auto-update apps.

4. Choose whether apps should:

Auto-update over any network

•

Auto-update only over Wi-Fi - save data charges on your cellular plan

•

If you can't update apps

If you see apps waiting to update that are stuck in “Pending” status, update the Chrome app first.

1. On the “Pending downloads” screen, cancel all downloads.

2.

Swipe to Chrome and tap Update.

3. After Chrome has updated, touch Update all.

Apps will now update normally.

Turn off Play Store auto-updates

For best security and performance, keep apps set to update automatically.

Use apps : Get, delete, manage apps 75

Stop a specific app from updating automatically

1.

Open the Play Store app.

2.

Tap your profile icon > Manage apps & device.

3. Tap Manage, then tap the app's name.

4.

Tap and turn off Enable auto update.

Stop all apps from updating automatically

1.

Open the Play Store app.

2.

Tap your profile icon > Settings.

3. Tap Network preferences > Auto-update apps > Don't auto-update apps.

Use apps : Get, delete, manage apps

Manage app permissions

What are permissions?

If an app wants to use specific features and personal information on your phone, it must ask for your
permission. You can manage permissions at any time to allow, deny, or modify them.

Features you'll be asked about

If an app wants to access (use, view, change) these features, it must ask you for permission:

Hardware and system settings, such as access to your camera, microphone, location, contacts, calendar,

•

storage, and sensors

Network settings, such as permission to access the internet, Wi-Fi, and Bluetooth

•

Personal information and accounts, including access to your personal data, accounts, authentication

•

services (for example, email addresses, phone numbers, social media accounts, and more)

76

The ability to modify phone settings and perform actions (such as sending notifications or controlling

•

hardware components)

Should you allow or deny access?

Before you give an app permission, it’s important to review what the app’s asking for. Make sure you're
okay with what the app wants to do before you say yes.

Android apps can still work even if you don't give them all the permissions they ask for. For instance, an app
might not need to know your location or see your contacts to do its thing. But, if you do allow it access, the
app might work even better. It's a trade-off. On the one hand, you can limit what info the app knows. On the
other hand, you might miss out on cool features.

Respond to app permission requests

You'll see permissions screens:

The first time you open an app

•

The first time you use a specific feature, if that feature requires access

•

When an app updates and needs different permissions

•

When you restart an app you previously denied permissions

•

If the screen pops up over another app, tap to allow full access, partial access, or to deny the app access.

If the screen takes you into Settings and flashes a setting:

1. Tap the flashing item.

2. Turn the permission on to accept (or off to deny it).

3.

Tap or swipe to go back to the previous screen.

Use apps : Get, delete, manage apps 77

Review or change permissions

Review by feature

The first time you use an app, and sometimes when you install or update it, you are asked to grant the app
permission to access certain data and phone features. You can adjust these permissions any time.

To adjust permissions by feature:

1. Go to Settings > Privacy.

2. Tap Permission manager tab.

3. Tap a feature to see which apps have permission to use it.

4. Turn that permission on or off for each app as needed.

Review by app

To adjust permissions by app:

1.

Touch & hold the app icon, then tap App info .

2. Tap Permissions.

3. Turn each permission on or off as needed.

Tip: To see how the app uses each permission, tap > All permissions.

Use apps : Get, delete, manage apps

78

Delete or disable apps

Disable apps provided with phone

You can't remove preloaded apps from your phone, but you can disable and hide apps that you don't need.

To disable an app:

1. Go to Settings > Apps.

2. Tap See all # apps > app you want to disable.

3. Tap Disable.

To re-enable a disabled app:

1. Go to Settings > Apps > See all # apps.

2. Tap the app.

3. Tap Enable.

You can remove any app from your homescreen.

Delete apps you installed

You can delete (uninstall) apps that you downloaded. For many preloaded apps, you can disable but not
delete them.

1. Touch & hold the app's icon.

2. Do one of the following:

Drag the icon up and drop it on . This deletes the app and frees storage space.

•

If you don't see a delete option, touch & hold the app icon, then tap > Disable.

•

Delete apps installed by others

If you are the owner of the phone and shared it with users or guests, you can uninstall apps they installed.
Although their apps don’t appear in your app tray or on your home screen, they do reduce available storage
space.

1. Go to Settings > Apps > See all # apps.

Apps installed by others show the message Not installed for this user.

2. Tap the app name.

3.

Tap > Uninstall for all users.

Use apps : Get, delete, manage apps

79

Find problem apps with safe mode

Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by an app you
installed. Use safe mode to start your phone with only the original software and apps. If the issues go away
in safe mode, the problem is probably from an app you downloaded.

Step 1: Restart in safe mode

1. Press & hold the Power button.

2. Touch & hold Power off. Then tap OK to restart in safe mode.

When it restarts, you'll see Safe mode across the bottom of the home screen, and all widgets and third­party apps will be disabled.

Step 2: Check if the problem goes away

Use your phone and see if the problem has gone away. Remember, you won’t be able to use any
downloaded apps.

If the problem goes away, an app is probably causing your problem, so you should exit safe mode and
check your apps.

If the problem doesn't go away, an app’s not the cause. Try these performance troubleshooting steps
next.

Step 3: Exit safe mode

Press & hold the Power button, then touch Restart .

Or, hold the Power button for about 30 seconds, or until your phone restarts.

Step 4: Check your apps

1. One by one, delete recently downloaded apps.

Keep a list of the apps as you go.

2. After you delete each app, restart your phone.

See whether removing that app solved the problem.

3. Once you’ve found and deleted the problematic app, you can restore the other apps you removed
during testing.

Use apps : Get, delete, manage apps 80

Allow apps to run in background

Background APP management boosts the app you’re using by restricting other apps from running in the
background, which may cause some notifications to be postponed or not delivered.

To allow apps to run in the background, you can turn on exceptions:

1. Go to Settings > System > Performance.

2. Tap Background APP management.

3.

To allow a listed app to run in the background, turn it on .

4.

To allow all listed apps to run in the background, tap > Turn all on.

Note: If you notice an app you’ve allowed to run in the background slows the phone down or consumes
too much data, turn it off.

Use apps : Get, delete, manage apps 81

Protect against harmful apps

Scan phone for harmful apps

Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps,
to check for potentially harmful apps (malware).

If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can
uninstall it.

To see the results or to rescan:

1. Open the Play Store app.

2.

Tap your profile icon > Play Protect.

3. Review the results of the latest scan, or tap Scan.

Play Protect is on by default.

To learn more, read Google's help.

If your phone seems slow

If you’ve scanned your phone to confirm there aren’t any potentially harmful apps but your phone seems
slow, troubleshoot the issue.

Use apps : Search and browse

Search the web

Search from anywhere

You don't have to leave your current app to search for the info you need. Use Google Assistant from any
screen to get search results and options for your next action.

To search:

1. Say “OK, Google” or “Hey, Google”. (Be sure you've set up the launch phrase.)

Or swipe diagonally from either lower corner of the screen.

2. Tell the assistant what you're looking for. For example, search for a local restaurant by saying “Find
[restaurant name].”

3. Below the search result, tap options for related actions: make a call, get directions, read reviews, and
more.

For more help with Google Assistant, read Google's support information.

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Search with the widget

Type search terms

1. Tap the blank space on the Search widget.

2. Start typing a search term.

As you type, suggested terms appear.

3. Tap a suggestion to search for it.

Use voice search

Tap to call Assistant. Learn more.

Use camera to search for or translate words

Tap , then follow onscreen instructions.

See more search options and settings

Tap to open the Google app to see search related options and settings .

Delete Google search history

To learn how, read Google's help.

Use search engine other than Google

To use a search engine other than Google:

1. Search for “search engine” in Play Store and install one of the apps.

Use apps : Search and browse 83

2. Open that app to search.

Use apps : Search and browse 84

Search your phone

Find an app

1. Swipe up from the bottom of the home screen.

2.

Tap Search apps.

3. Type the app's name.

4. If the app is on your phone, tap its icon to open it.

If the app isn't on your phone, tap SEARCH FOR MORE APPS to go to Play Store and install with one tap.

Find a setting

1. Go to Settings.

2.

At the top of Settings, tap .

3.

Type your search term and tap on the keyboard.

4. In the list of search results, tap a setting to open it.

Find your phone number

1. Go to Settings.

2. Tap About phone > Device details > Phone number (sim slot 1) or Phone number (sim slot 2).

Find photos, videos, files

To find photos or videos on your phone, use the Gallery app.

To find downloaded files, use the Files app.

Use apps : Search and browse

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Browse websites

Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. To save
data charges on your cellular plan, use a Wi‑Fi connection.

Browse with Chrome

Visit and bookmark websites

1.

Open the Chrome app.

2. Go to a site by tapping the bar at the top and typing the address.

3. On a web page:

To bookmark it, tap > .

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To search for text on that page, tap > Find in page.

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To open a link, tap it.

•

To see options for opening a link in a new tab and copying or sharing a link, touch & hold the link.

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To print the page, tap > Share > Print. If you don't see your printer listed, set up your print service.

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4.

To return to the previous page tap .

To learn more about browsing or managing bookmarks, read Google's help.

Open and switch tabs

In the Chrome app:

To switch tabs, tap the switcher icon .

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To open a new tab, tap the switcher icon , then tap .

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Clear browsing history

1.

Open the Chrome app.

2.

Tap > History.

3. Tap Clear browsing data.

To learn more, read Google's help.

You can also review and delete your search history.

Change default browser

You can download other browsers from Play Store. After you've installed one, you can make it your default
browser.

1. Go to Settings > Apps.

Use apps : Search and browse 86

2. Tap Default apps > Browser app.

3. Tap the app to use.

Use apps : Text messaging 87

About text and multimedia messages

Text messages - SMS

SMS (Short Message Service) messages are text only. You can send a message up to 160 characters long. If
you type more than that, your message will be sent in a series of SMS messages.

You can send one SMS to multiple people, and the replies will come in separate threads (unless you and
your recipients have group messaging enabled).

SMS messages are included in most carriers' text messaging plans and don't use cellular data.

Multimedia messages - MMS

MMS (Multimedia Messaging Service) messages can include unlimited text and a photo, picture slideshow,
video, or sound file.

You can send one MMS message to multiple people at once using group messaging, and replies will be
delivered in group conversation threads to each person in the group.

MMS messages use cellular data, so you need a cellular data plan or pay-per-use payment to send them.

Group messaging

With group messaging, you can have a conversation with multiple people at once. All replies from recipients
are delivered to all recipients, in a group conversation thread.

Even though you send one message to multiple people, you’ll be charged for each message received. Group
messaging:

Converts multiple-recipient SMS messages to MMS for everyone who can receive them

•

Is available for MMS messages only

•

Note: Recipients who can't get MMS messages will receive an SMS instead. If there's media attached,
they'll get a link to download it over Wi-Fi (if offered by their carrier). Replies are to the sender only, in an
individual conversation.

If you don't want to receive replies in group chats, you can turn off group messaging in the Messages app.

Use apps : Text messaging

Read, send messages

Work with messages

With the Messages app, you can send and receive text messages.

Read and reply to a message

When you receive a text message with the Messages app, you'll see in the status bar.

1.

Swipe the status bar down and tap .

2.

To respond, type in the text box and tap .

3. Optionally:

To open an attached photo or file, tap it.

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To save an attachment, touch & hold it, then tap > Save.

•

If the message is important, star it so you can find it later.

•

If the message is from an unassigned number, create a contact to associate a name with that

•

number.

Tips for incoming messages:

You can control message notifications, changing the sound or turning them on/off.

•

If you don't want multi-recipient SMS messages converted to MMS and want replies sent in separate

•

conversations (threads) to you only, turn off group messaging.

To protect your privacy, you can hide sensitive content for lock screen notifications.

•

Send a message

1.

Open the Messages app.

2.

Tap .

3. Enter recipients, then type the message.

4. Optionally:

To add an attachment, tap .

•

To add a smiley or other icons, tap on the onscreen keyboard.

•

If you're using two SIMs and want to switch to the other to send the text, tap and select the SIM.

•

5.

Tap .

Manage drafts

When you begin composing a text message reply or a new message with recipients, it's saved in your
message list as a draft until you send or delete it.

Use apps : Text messaging

1. Open the message list and tap the conversation marked Draft.

2. Do one:

Finish composing the message and tap .

•

Delete the characters in the text field to delete the draft.

•

Forward a message

1.

Open the conversation in Messages.

2. Touch & hold the message.

3.

Tap > Forward.

Copy text from a message

1.

Open the conversation in Messages.

2. Touch & hold the message.

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3.

Tap .

You can now paste it elsewhere, like in a different text or in an email you're composing.

Work with attachments

Your text messages can include photos, voice messages, and video as attachments.

Add attachment

1.

In the Messages app, compose a reply or a new message.

2. Do one of the following:

Touch & hold to start recording a voice message. When done, lift your finger.

•

Tap to capture or attach a photo or video, or attach a contact card.

•

3.

Tap .

If you're having trouble attaching files, check that:

Cellular data is turned on.

•

Your data plan supports MMS (multimedia messages).

•

Save attachment you received

In the message, touch & hold the attachment, then tap > Save. Or, tap the attachment to open it and look
for save options.

If you don't save an attached photo or video, it is kept within the message only. So, if you delete the
message, you also delete the attachment. (You can try to recover recently deleted messages.)

View saved attachments

For photos or videos, open the Gallery app and tap Folders > Messages.

Use apps : Text messaging 90

For other attachments, open the Files app.

Use apps : Text messaging

Manage, delete messages

Keep track of important messages

To access your important messages and conversations in the Messages app:

Pin up to 3 conversations to keep these groups of messages at the top when you open the app.

Star messages you want to find later.

Pin/unpin conversations

To pin a conversation:

1.

Open the Messages app.

2. In your conversation list, touch & hold the conversation.

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3.

Tap .

To unpin a conversation, touch & hold it, then tap .

Star messages

1. Open the conversation that has the message you want to star.

2. Touch & hold the message.

3.

Tap .

To remove a star, on the message, tap .

Find starred messages

To find starred messages across all conversations, go to the top of your conversation list and tap >
Starred.

To find starred messages within a specific conversation, open the conversation and tap > Starred.

Delete or archive texts

When you delete a message, you also delete any attached photos or videos. If you want the attachments, be
sure to save them before deleting the message.

To delete a single message, open the conversation (thread) and touch & hold the message, then touch

•

.

To delete or archive all messages in a conversation, touch & hold the conversation, then touch to

•

delete or to archive.

To delete or archive multiple conversations, touch & hold the first conversation, then touch the other

•

conversations to select them, and touch or .

To see archived messages, tap your profile icon > Archived.

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