Motorola MOTO E Service Manual

02/25/2015

Initial release.

04/24/2015

Updated Tools Required for Disassembly and Display Removal (With Display Removal Fixture) sections with photos of current fixture.

05/21/2015

 Added subheadings for Lens Removal Fixture Setup, Pre-Heat Method A,

Pre-Heat Method B, and Display Removal to Display Removal (With Display Removal Fixture).

 Revised Pre-Heat Method A steps to allow proper Hot Plate warm up time.  Added Pre-Heat Method B as an additional option for process time reduction.  Changed the Generic Lens Removal Fixture set temperature from 110 °C

(230 °F) to 100 °C (212°F).

 Added instruction to hold the Styx Lens Removal Fixture down until the

Generic Lens Removal Fixture gauge reads 90 kPa.

 Added note to Display Removal (Damaged Display Only) stating optional pre-

heat methods A and B can be used before removing a damaged Display Lens.

 Attached Generic Lens Removal Fixture user manual to end of manual.

The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap when working with internal components.

Handle Battery with care. Ensure Battery edges and surfaces are not dented or deformed. If the Battery Pack is dropped to the floor, it may be internally damaged and must be scrapped.

Ensure all surfaces, fixtures, and phone components contacting the Battery are smooth and clean.

 Ensure Battery and its insulation are not damaged (e.g. scratched, dented, punctured) prior to and throughout

assembly.

 Prior to assembly, ensure Battery edges and surfaces are not dented or deformed, and that fixtures and parts that

will contact the Battery are free of foreign material.

 Ensure screws and screwdrivers do not contact the Battery.  Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when

used by the customer.

Earpiece

Front-Facing Imager

Main Display

Sideband

Housing

Rear-Facing Imager Deco Ring

Rear-Facing Imager

Motorola Logo

Power Key

Volume Key

Display Bezel

USB Port

Headset Jack

All dimensions are in millimeters (mm). The following gaps are considered maximum allowable without further approval from a supervisor. Measure gaps at an angle perpendicular to the surface/area being measured. Feeler Gauges must not be used at an angle as they will give false-positive results.

Earpiece to Main Lens Perimeter

Front-Facing Imager to Main Lens Artwork Concentricity

Main Lens to Front Housing Perimeter

Rear-Facing Imager to Deco Ring Perimeter

Rear-Facing Imager to Lens Artwork Concentricity

Deco Ring to Housing Perimeter

Motorola Logo to Housing Side Rotation

Housing to Sideband Perimeter

Power Key to Sideband Perimeter

Volume Key to Sideband Perimeter

Housing to Sideband Step

Housing Protrusion over Lens Step (Left)

Housing Protrusion over Lens Step (Top and Bottom)

Housing Protrusion over Lens Step (Right)

Lens Viewing Area Alignment (Horizontal)

Lens Viewing Area Alignment (Vertical)

ASSEMBLY,DISPLAY,4.5 Inches MDL ASSY,TFT,WITH LENS,INX,PROD,BLACK ASSY,DISP,4.5 Inches MDL ASSY,TFT,WITH LENS,INX,PROD,WHITE

ASSEMBLY,EARPIECE,DECORATIVE ASSY,EARPC,DECORATIVE,WHITE

GSKT,FF IMAGER,STYX

SCREW,4.0,UNIWAVE II,DVX

GROM,PROX,WITH ADHES

TRANSDUCER,SDRP0612HJ05-02-G AAC 6X12X2MM RCVR

CHAS,GND PLATE,STYX

FLEX,AUDIO

HSG,PCB FRAME,TOP,MOLDED,STYX

HSG,PCB FRAME,BOTTOM,MOLDED,STYX

ASSY,PWA,XCVR,STYX 3G,1SIM ASSY,PWA,XCVR,STYX 3G,AWS ASSY,PWA,STYX,SPRINT/USC ASSY,PWA,STYX,EUROPE ASSY,PWA,STYX,LATAM SS ASSY,PWA,STYX,NA ASSY,PWA,STYX,VZW ASSY,PWA,XCVR,PORT STYX 3G 2SIM ASSY,PWA,STYX,LATAM DS ASSY,PWA,STYX,LATAM DS DTV ASSY,PWA,STYX,EUROPE ASSY,PWA,XCVR,PORT STYX 3G 2SIM

LBL,MEID,STYX

CVR,SIM W/ ADHES CVR,SIM W/ ADHESIVE, WHT

IMGR MDL,CMOS,5MP,8.5X8.5X4.55,MIPI,4P,1/5,LAND,2.8V

SHLD,TOP CVR CAMR SKT

PAD,GSKT LOUD ADHES

DIE CUT,ADHES,LOUD

TRANSDUCER,OTHR,2V,LOUDSPEAKER, 8OHM, 3.65 X 12 X 17MM, IP67, IN

GROM,UUSB,STYX

ASSY,BAT,FT40,LI POLYMER,SONY,TYP2390 MAH

DIE CUT,ADHES,BATTERY,STYX

ASSY,HSG,REAR,STYX,LICORICE ASSY,HSG,REAR,STYX,WHITE

ASSY,HSG,BAND,LICORICE,STYX ASSY,HSG,BAND,WHITE,STYX

3.1

CONN,JACK, HEADSET, 3.5 MM DIAMETER, 45 DEG SLOPED FRONT, SLVR

3.2

TAPE,ADHES,HEADSETJACK DVX

3.3

LENS,MN CAMR STYX

3.4

GSKT,REAR MN CAMR

3.5

COMP ASSY,GROM PRMRY MIC,STYX

3.6

CONT,SPKR

3.7

BTN,VOL,INNER,MOLDED W/ ADHESIVE,STYX

11.1

DIE CUT,ADHES,SPK PCB FRM

11.2

DIE CUT,ADHES,TOP FRAME,STYX

11.3

ASSEMBLY,FLEX CIRCUIT,HSJ

Display

Sideband

Battery

Loudspeaker

Proximity Grommet

Grounding

Plate

Bottom Spacer

Earpiece

Speaker

Headset Jack

USB Grommet

Rear-Facing Imager Lens

Top Spacer

PCB

Side Key Pad

Main

Microphone

Grommet

Rear-Facing

Imager

Rear-Facing

Imager Gasket

Front-Facing

Imager Gasket

Earpiece Bezel

Loudspeaker

Gasket

The following tools are required to disassemble the Moto E (2nd Generation) phone.

Generic Lens Removal Fixture*

4-00-X2-10000/ 4-00-X7-10000

Lens Heating Nest (optional – for use with Hot Plate if Oven is not available)

4-00-X5-10000 Styx Lens Removal Fixture

4-00-X6-10000

“7x”7 Hot Plate (optional – for reduction of process time if Oven is not available)**

4-00-Z2-10000 (220V) / 4-00-Z3-10000 (110V)

Oven (optional - for reduction of process time if Hot Plate and Lens Heating Nest are not available)

Blackstick

4IP Torx Bit

-Thin Plastic Spudger

0-00-00-40826

Tweezers (Plastic or Plastic-Tipped)

ESD Mat and Wrist Strap

Gloves or Finger Collets

Isopropyl (ISP) Alcohol

*Generic Lens Removal Fixtures 4-00-X2-10000 and 4-00-X7-10000 are identical tools. The only difference is the voltage rating. Either the 4-00-X2-10000 or the 4-00-X7-10000 can be used with the Styx Lens Removal Fixture (4-00X6-10000).

**Hot Plates 4-00-Z2-10000 and 4-00-Z3-10000 are identical tools. The only difference is the voltage rating. Either the 220V 4-00-Z2-10000 or the 110V 4-00-Z3-10000 can be used with the Lens Heating Nest (4-00-X5-10000).

1. Use a fingernail in the USB Port to unsnap the

bottom of the Sideband from the Housing.

2. Peel the Sideband away from the Housing to

disengage the snaps and remove the Sideband.

Inspect the Water Detection Label (WDL) visible through the opening next to the Label Tray, to verify it is correctly placed and inspect it for signs of activation.

Use the flat end of the Blackstick to unsnap the SIM Cover from the Housing.

If the controller on the Generic Lens Removal Fixture must be adjusted, see the user manual on page 126.

If the Display Lens is damaged, continue to Display Removal (Damaged Display Lens Only) on page 30. Do not use the Display Removal (With Display Removal Fixture) procedure if the Display Lens is damaged.

Pre-Heat Method A and Pre-Heat Method B are optional procedures that may be used to reduce the Display Removal process time.

1. Verify that the Vacuum O-ring is positioned in the

Generic Lens Removal Fixture (4-00-X210000/4-00-X7-10000) as shown.

The Generic Lens Removal Fixture vacuum will not perform correctly if the Vacuum O-ring is not in position.

2. Place the Styx Lens Removal Fixture (4-00-X6-

10000) into the Generic Lens Removal Fixture.

3. Press the black power switch (not shown) on the

back of the Generic Lens Removal Fixture to turn the fixture ON.

4. Turn the vacuum knob (circled) clockwise until it

stops.

5. Wait 5-10 minutes for the Generic Lens Removal

Fixture to warm up to 100 °C (212°F).

Damage to the assembly may occur if the Generic Lens Removal Fixture is not warmed up to operating temperature before use.

1. Place the Lens Heating Nest (4-00-X5-10000) on

the Hot Plate.

If the Lens Heating Nest and Hot Plate are not available or not appropriate, use Pre-Heat Method B on page 26 or skip to Display Removal on page

27.

2. Set the Hot Plate to 110 °C (230 °F).

Do not set the Hot Plate temperature higher than 110 °C (230 °F). Damage to the phone may occur.

3. Wait 5-10 minutes for the Hot Plate to warm up.

4. Place the phone in the nest.

5. Wait 3 minutes for the Display to warm up.

6. Remove the phone from the nest.

Wear protective gloves when handling heated phones.

7. Continue to Display Removal on page 27.

For phones with a damaged Display Lens, continue to Display Removal (Damaged Display Lens Only) on page 30.

1. Pre-heat the Oven to 70 °C (158 °F).

If the Oven is not available or not appropriate, skip to Display Removal on page 27.

Do not set the Oven temperature higher than 70 °C (158 °F). Damage to the phone may occur.

2. Place the phone in the Oven.

3. Wait 25 minutes for the Display to warm up.

4. Remove the phone from the Oven.

Wear protective gloves when handling heated phones.

5. Continue to Display Removal on page 27.

For phones with a damaged Display Lens, continue to Display Removal (Damaged Display Lens Only) on page 30.

1. Place the phone in the Styx Lens Removal

Fixture with the Display facing down and the Headset Jack facing the front of the fixture.

2. Press down on the Styx Lens Removal Fixture

and press the red button to turn on the vacuum pump.

3. Hold the Styx Lens Removal Fixture down until

the gauge (circled) reaches -90 kPa. When the gauge reaches -90 kPa, remove your hand from the Styx Lens Removal Fixture.

4. Wait for the Styx Lens Removal Fixture to spring

up.

The lid on the Generic Lens Removal Fixture is spring loaded, and will automatically open when the Display is separated from the Housing.

5. Press the red button to turn off the vacuum

pump.

6. Turn the vacuum knob (circled) counter-

clockwise to release the vacuum.

7. Remove the phone from the Styx Lens Removal

Fixture.

Wear protective gloves when handling heated parts.

8. Use the Thin Plastic Spudger to separate the

remaining adhesive from the USB side of the phone.

Do not insert the Thin Plastic Spudger farther than necessary. The Lens may separate from the Display.

9. Use the Tweezers to disconnect the Battery.

To avoid damage to the Display, the Battery must be disconnected before disconnecting the Display Flex.

10. Use the Tweezers to remove the Kapton® Tape

from the Display Flex ZIF Connector Door.

After you remove the Kapton Tape, you cannot reuse it.

11. Use the Blackstick to open the Display Flex ZIF

Connector Door.

12. Slide the Display Flex free from the ZIF

Connector.

Do not damage the Display Flex.

13. Verify that the Display Flex is disconnected and

that no other connection exists between the Display and the phone assembly.

14. Lift the Display out of the Housing.

The phone may be pre-heated before Display removal. See Pre-Heat Method A on page 25 and Pre-Heat Method B on page 26 for pre-heating instructions.

1. Slide the Thin Plastic Spudger into the gap

between the Display and the Housing.

This procedure should only be performed if the Display Lens is damaged.

2. Move the Thin Plastic Spudger around the edge

of the Display to free the adhesive.

Do not insert the Thin Plastic Spudger deeper than 1 mm. Deeper insertion may separate the Display and Lens and cause damage.

While moving the Thin Plastic Spudger around the Display, insert a shim or Thin Plastic Spudger between the separated edges to prevent the Display from re-adhering to the Housing.

+ 97 hidden pages

Motorola MOTO E Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual