MOTOROLA GP350 User Guide
M
User Guide
DCX700
High-Definition Digital Set-Top Box
© 2010 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or
used to make any derivative work (such as translation, transformation, or adaptation) without written permission from
Motorola, Inc.
MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. CableCARD, M-Card , and
DOCSIS are trademarks or registered trademarks of Cable Television Laboratories, Inc. HDMI, the HDMI Logo and High
Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Dolby, Pro Logic, and
the double-D symbol are registered trademarks of Dolby Laboratories. This product incorporates copyright protection
technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection
technology must be authorized by Rovi, and is intended for home and other limited viewing uses only unless otherwise
authorized by Rovi. Reverse engineering or disassembly is prohibited. All other product or service names are the property
of their respective owners. All rights reserved. MoCA and the MoCA logo is a trademark of Multimedia over Coax
Alliance. The Multimedia over Coax Alliance (MoCA), www.mocalliance.org, is an open, standard body promoting
networking of digital video and entertainment through existing coaxial cable in the home.
Motorola reserves the right to revise this publication and to make changes in content from time to time without
obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without
warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual
at any time.
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Safety & Regulatory Information
i
IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Important Safety Considerations
• The mains plug is the main disconnect device. It shall remain readily accessible and operable.
• The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
• WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• WARNING: Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
• See label on bottom of unit for additional markings.
During Transportation to the Subscriber Home
• Transport the cable terminal in its shipping box or an equally padded container.
• Do not expose the terminal to rain or moisture.
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VENTILATE
2
inch space
2
inch
DCX700 M-
POWER
LAN REC
DATA
2
inch
During Installation
• Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through
the ventilation openings.
• Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the
terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.
• Install the terminal so that there is a minimum of two inches of space between surrounding surfaces and the top,
left, and right sides of the terminal to ensure proper ventilation.
• Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal
near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air
surrounding the terminal does not exceed 40º C (104º F).
• Place the terminal on a flat surface not prone to vibration or impact.
• Do not place the terminal on top of another electronic device.
• Do not install the terminal in an area where condensation occurs.
• To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC
power cord into a switched power outlet.
• For DCX700 North American models, only use power supplies with Motorola part number 524475-034.
FCC Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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CAUTION Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority
to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC Declaration of Conformity
Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that
the DCX700 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Caring for the Environment by Recycling
When you see this symbol on a Motorola product, do not dispose of the product with residential or
commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or
regions, such as the European Union, have set up systems to collect and recycle electrical and electronic
waste items. Contact your local authorities for information about practices established for your region. If
collection systems are not available, call Motorola Customer Service for assistance.
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Software License
ii
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE,
FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE
RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING
THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS
OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU
AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS
SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE
RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION
AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER,
AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic documentation.
Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of
such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any
subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the
ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only
if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time
transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not
transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other
person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with
the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the
Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4)
Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software
programs or documentation. (5) Export the Software or the Product components in violation of any United States export
laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft
communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS
THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU
REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other
intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall
at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under
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this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text
incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws
and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is
strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights
under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of
Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if
you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with
the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the
Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer
Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Home & Network Mobility, 101
Tournament Drive, Horsham, PA 19044.
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Contents
Safety & Regulatory Information.................................................................................................. i
Software License .......................................................................................................................... iv
Introduction.................................................................................................................................... 1
Front Panel....................................................................................................................................... 2
Rear Panel........................................................................................................................................ 3
Operation........................................................................................................................................ 4
Turning Power On and Off .............................................................................................................. 4
Changing Channels.......................................................................................................................... 4
Adjusting the Volume ...................................................................................................................... 4
Interactive Program Guide............................................................................................................... 4
M-Card™.......................................................................................................................................... 4
Connecting Your Set-Top ............................................................................................................. 5
Video Connection Options............................................................................................................... 5
HDMI or IEEE-1394 — HDTV and SDTV................................................................................... 5
Component video (YPbPr) — HDTV and SDTV......................................................................... 6
Composite Video (also referred to as Video) — SDTV.............................................................. 6
Connecting HDTV — Single Connection for Video/Audio................................................................ 6
Cable In ..................................................................................................................................... 6
HDMI......................................................................................................................................... 6
IEEE-1394 (M/Card/US models only) ........................................................................................ 6
Connecting Your DCX Set-top to an HDTV — Video....................................................................... 7
Connecting HDTV — Separate Video/Audio Connections............................................................... 8
Cable In ..................................................................................................................................... 8
DVI............................................................................................................................................. 8
Component Video (YPbPr) ........................................................................................................ 8
Audio ......................................................................................................................................... 8
Connecting Your DCX Set-top to an HDTV — Audio....................................................................... 9
Connecting an HDTV and an A/V Receiver.................................................................................... 10
Connecting Your DCX Set-top to an A/V Receiver — Video.......................................................... 11
Connecting Your DCX Set-top to an A/V Receiver — Audio ......................................................... 12
Connecting an SDTV...................................................................................................................... 13
Connecting Your DCX Set-top to an SDTV .................................................................................... 13
Connecting an SDTV and VCR/DVD Recorder............................................................................... 14
Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder............................................. 14
Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder....................................................... 15
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Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder ..................... 16
Recording Your Connections......................................................................................................17
Data Devices.................................................................................................................................. 18
Data Features ................................................................................................................................ 18
On-Screen Graphics .................................................................................................................... 19
Configuring A/V and Closed Caption Settings......................................................................... 20
Native Mode Settings Screen ................................................................................................. 25
Additional HDMI Settings Screen ........................................................................................... 28
Additional Closed Caption Settings Screen............................................................................. 30
Subtitle and DVS Settings Screen........................................................................................... 32
Advanced Audio/Video Settings Screen.................................................................................. 34
Troubleshooting .......................................................................................................................... 36
Appendix A................................................................................................................................... 39
Wall Mounting Your DCX700......................................................................................................... 39
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vii
Introduction
1
Congratulations on receiving a Motorola DCX700 High-Definition All-Digital Cable Set-top
box, one of the most advanced interactive digital cable set-tops available today. Motorola
has merged the extraordinary features of digital cable — the seemingly endless
programming options, interactive program guides, Video on Demand (VOD), commercialfree, CD quality music, and the incredible picture quality and sound of High-Definition TV
(HDTV).
This set-top includes an “Entertainment Package” that enables a direct digital connection
to consumer audio and video devices through IEEE-1394 and HDMI™ interfaces. Dolby®
Digital Plus is supported by the HDMI interface and provides 7.1 channels and beyond of
enhanced-quality audio.
This User Guide introduces you to the basic features, outlines important safeguards, and
provides several options for integrating this component into your current entertainment
system. Please take a few moments to read through this User Guide; the configuration
diagrams, on-screen menu description and troubleshooting section will help you make
the most of your home entertainment experience.
To determine which features of digital cable are provided in your service area, please
check with your local cable operator. They will be happy to provide instructions for these
optional services.
Features:
B
Introduction
• Integrated MoCA™ networking (only available on DCX700-M model)
• HDMI, Component, IEEE-1394 (M-Card/US models only), Composite, Digital Audio
(S/PDIF), Audio L/R, Ethernet, USB
• 1080p 24/30 video decode & output support
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Introduction
Front Panel
B
1234 5
DCX700 M-
POWER
LAN REC
DATA
1 Power LED — Illuminates when the DCX700 is powered on
2 Data — Dual function LED
• Flashes to indicate unit is booting/provisioning
• Extinguished when unit is provisioned
3 LAN — Illuminates to indicate one or more set-top boxes and/or DVR devices
are detected on the home network
4 Rec — Unit is in record mode on a home network device (only available on
DCX700-M model with MoCA option)
5 USB connector*
*The availability of certain features is dependent upon application support.
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Introduction
Rear Panel
B
61345278910
CABLE IN
DIGITAL
AUDIO
Pb
Y
Pr
VIDEO
AUDIO
OUT
L
R
EXT IR IN/
SERIAL
IEEE 1394
POWER
+5VDC
1
2
3
1 Cable In — Connects to cable signal from the service provider
2 Video outputs / YPbPr — Component video output (HDTV)
3 HDMI™ — High-Definition TV (HDTV) connector (Provides Dolby® Digital Plus
(7.1) audio
4 Video Out — Composite Video (SDTV)
5 Baseband Audio Out — L/R audio
6 Digital Audio (optical) — Provides Dolby® Digital 5.1 audio or PCM output
7 Ethernet* — Network connection
8 Ext IR Input – Connects to a remote control receiver accessory cable
9 IEEE-1394 — Audio and video device connection
10 Power connector
* Availability of certain features is dependent upon application support.
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Operation
2
Turning Power On and Off
Press POWER on the remote control to turn the DCX set-top on or off (standby). Be sure
the remote control is in cable mode by pressing
Changing Channels
You can change channels in three ways:
• Press CHANNEL + or – on the remote control to step through the channel selection.
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Operation
CABLE before pressing POWER.
• Enter the number of the channel you wish to view using the number keys on the
remote control.
• Select the channel in the Interactive Program Guide.
Adjusting the Volume
Press VOLUME + or – on the remote control to adjust the volume. When you adjust the
volume, the volume scale is displayed on the screen. Press
to toggle the sound on and off.
For best audio quality when using the analog L/R audio outputs, use the remote control
to set the DCX set-top to approximately three quarters of the maximum volume level and
then adjust the audio levels on external devices such as your TV or A/V receiver.
Interactive Program Guide
The Interactive Program Guide displays information about TV programs and enables you
to access features such as Parental Control or Pay-Per-View. Interactive program guides
can vary with each cable service provider. Refer to the Interactive Program Guide’s
instruction manual for detailed instructions.
M-Card™
MUTE on the remote control
The M-Card is required to view cable television programs and interactive on-demand
programs. The M-Card should not be removed.
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Connecting Your Set-Top
3
Instructions and diagrams are included for the following connections:
• High-Definition TV (HDTV)
• A/V receiver — Audio
• Standard-Definition TV (SDTV)
• Standard-Definition TV (SDTV) and VCR/DVD Recorder
• A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder
Before you move or change components on your entertainment system, review the
following:
• For basic cable connections, use 75-ohm coaxial cables equipped with F-type
connectors
B
Connecting Your Set-Top
• Disconnect power from your equipment before connecting or changing cable
connections
CAUTION Do not place anything on top of your DCX set-top, especially other home entertainment
components. Be sure to provide adequate ventilation to prevent overheating.
Video Connection Options
The DCX set-top offers several different video connection options. Component video,
HDMI, and IEEE-1394 allow you to view both High-Definition and Standard-Definition TV
programming. Composite video connection allows you to view only Standard-Definition
TV programming.
To determine whether your TV features component video, HDMI, IEEE-1394, or
composite video, check the manual supplied with your TV.
Use the guidelines below to determine the best video connection for your home
entertainment system.
Note: Only (1) video connection to the TV is required. HD video can only be viewed with
HDMI, IEEE-1394, or component video connections.
HDMI or IEEE-1394 — HDTV and SDTV
HDMI and IEEE-1394 offer higher quality HD video than component video.
If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI
cable to the TV and to the HDMI connector on your DCX set-top.
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Connecting Your Set-Top
HDMI and IEEE-1394 outputs provide video and audio, so no separate audio connections
are required if you plan to use your TV’s speakers as the primary audio source.
On-screen graphics will not be displayed when you are using the IEEE-1394 connection
on the rear panel of the DCX set-top. Refer to Section 5 for more information.
If your TV has a DVI input, connect a DVI-to-HDMI adapter or cable to the HDMI out
connector on the DCX set-top and the DVI-HDTV connector on your TV.
Note: DVI does not provide audio. A separate audio connection must be made. IEEE1394 connection is available only on M-card/US models.
Component video (YPbPr) — HDTV and SDTV
The YPbPr connectors on your DCX set-top provide HDTV and SDTV component video.
Note: Component video does not provide audio. A separate audio connection must be
made.
Composite Video (also referred to as Video) — SDTV
If none of the above inputs are available on your TV, use the composite video (video)
connection.
B
Note: Composite video does not provide audio. A separate audio connection must be
made.
Connecting HDTV — Single Connection for Video/Audio
Cable In
Connect an RF coaxial cable to the cable wall outlet and the cable in connector on the
DCX set-top.
HDMI
If your TV has an HDMI input, this is for both audio and video if you are using the TV
speakers. Connect a Standard HDMI cable to the TV and to the HDMI connector on your
DCX set-top.
IEEE-1394 (M/Card/US models only)
If your HDTV has an IEEE-1394 connector, you can use the IEEE-1394 for both your
video and audio connection. Connect an IEEE-1394 cable to the IEEE-1394 connector on
your HDTV and DCX set-top.
Note: On-screen graphics will not be displayed when you are using the IEEE-1394
connection on the rear panel of the DCX set-top. Refer to Section 5 for more information.
If you have an audio/video receiver and are not using your TV’s speakers, go to
Connecting Your DCX Set-top to an A/V Receiver — Audio.
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