The Motorola products described in this manual may include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form, the copyrighted computer program. Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products described in this manual may not be copied or reproduced in
any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant, either directly or by implication, estoppel or otherwise, any license under
the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive royalty-free
license to use that arises by operation of law in the sale of a product.
Page 3
SAFETY INFORMATION
Read this informationbefore using your radio.
SAFE AND EFFICIENT OPERATION OF MOTOROLA TWO-WAY RADIOS
This documentprovides information and instructions for the safe and efficient operation of Motorola Portable and
Mobile Two-Way Radios. The information provided in this document supersedes the general safety information
contained in user guides published prior to 1 January 1998.
Forinformation regarding radio use in hazardous areas, please referto the Factory Mutual (FM) approval manual
supplement.
EXPOSURE TO RADIO FREQUENCY ENERGY
Your Motorola Two-Way Radio, which generates and radiates radio frequency (RF) electromagnetic energy
(EME), is designed to comply with the following National and International Standards and Guidelines regarding
exposure of human beings to radio frequency electromagnetic energy:
FederalCommunications Commission Report and Order No. FCC 96-326 (August 1996)
American National Standards Institute (C95.1 - 1992)
National Council on Radiation Protection and Measurements (NCRP-1986)
International Commission on Non-Ionizing Radiation Protection (ICNRP- 1986)
European Committee for Electrotechnical Standardization (CENELEC):
- ENV 50166-2 1995 EHuman exposure to electromagnetic fields High
frequency (10 kHz to 300 GHz)
- Proceedings of SC211/B 1996“SafetyConsiderationsfor Human Exposure to EMFs from
Mobile TelecommunicationEquipment (MTE) in the Frequency Range 30MHz - 6 GHz.” (EMF - Electro-Magnetic
Fields)
To assure optimal radio performance and to ensure that your exposure to radio frequency electromagnetic
energy is within the guidelines in the above standards, always adhere to the following procedures:
PORTABLE RADIO OPERATION AND EME EXPOSURE
When transmittingwith a portable radio,hold radio in a vertical position with the
microphone 2.5 to 5.0 centimeters (one to two inches) away from the mouth. Keep
antenna at least 2.5 centimeters (one inch) from your head or body when transmitting.
If you wear a portable two-way radio on your body, ensure that the antenna is at
least 2.5 centimeters (one inch) from the body when transmitting.
ELECTROMAGNETIC INTERFERENCE/COMPATIBILITY
NOTE
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or alternately configured for electromagnetic compatibility.
To avoid electromagneticinterference and/or compatibility conflicts, turn off your radio in any facility where
posted notices instruct you to do so. Hospital or health facilities may be using equipment that is sensitive to
external RF energy.
When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be in accordance with airline regulations or crew instructions.
2.5 to 5.0 cm
(1 to 2 in.)
Page 4
ivSAFETY INFORMATION
OPERATIONAL WARNINGS
Vehicles with an air bag
WARNING: Do not place a portable radio in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deploy-
!
ment area and the air bag inflates, the radio may be propelled with great force and cause
serious injury to occupants o f vehicle.
Potentially explosive atmospheres
WARNING:Turn off your Two-Way radio when you are in any area with a potentially explosive
atmosphere, unless it is a radio type especially qualified for use in such areas (e.g. FM or
!
Cenelec approved). Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injur y or even death.
Batteries
WARNING: Do not replace or recharge batteries in a potentially explosive atmosphere. Contact sparking may occur while installing or removing batteries and cause an explosion.
!
Blasting caps and areas
WARNING: To avoid possible interference with blasting operations, turn off your radio when
you are near electrical blasting caps. In a “blasting area”orinareasposted“turn off two-way
!
radio”, obey all signs and instructions.
NOTE
OPERATIONAL CAUTIONS
Damaged antennas
Batteries
The areas with potentially explosive atmospheres referred to above include fuelling areas such as:
below decks on boats; fuel or chemical transfer or storage facilities; areas where the air contains
chemicals or particles, such as grain, dust or metal powders; and any other area where you would
normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres
are often but not always posted.
CAUTION: Do not use any portable two-way r adio that has a damaged antenna. If a damaged
antenna comes into contact with your skin, a minor burn ca n result.
!
CAUTION: All batteries can cause property d amage and/or bodily injury such as burns if a
conductive material such as jewelry, keys or beaded chains touch exposed terminals. The
!
conductive material may complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when placing it inside a pocket,
purse or other container with metal objects.
Page 5
Table of Contents
Chapter 1INTRODUCTION
1.0 Scope of Manual..................................................................................................1-1
2.0 Warranty and Service Support ............................................................................1-1
2.1 Warranty Period and Return Instructions.......................................................1-1
2.2 After Warranty Period.....................................................................................1-1
2.3 European Radio Support Centre (ERSC) ......................................................1-2
1.0 Model Chart (UHF)...............................................................................................6-1
2.0 Model Chart (VHF)...............................................................................................6-2
3.0 Model C hart (LB)..................................................................................................6-3
4.0 Model C hart (300R1)............................................................................................6-4
5.0 Specifications - Professional GP300 Series Radios ............................................6-5
Chapter 7POWER UP SELF-TEST
1.0 Error C odes..........................................................................................................7-1
Page 7
1.0Scope of Manual
This manual is intended for use by service technicians familiar with similar types of equipment. It
contains service information required for the equipment described and is current as of the printing
date. Changes which occur after the printing date may be incorporated by a complete Manual
revision or alternatively as additions.
Chapter 1
INTRODUCTION
NOTE
Before operating or testing these units, please read the Safety Information Section in the
front of this manual.
2.0Warranty and Service Support
Motorola offers long term support for its products. This support includes full exchange and/or repair
of the product during the warranty period, and service/ repair or spare parts support out of warranty.
Any "return for exchange" or "return for repair" by an authorised Motorola Dealer must be
accompanied by a Warranty Claim Form. Warranty Claim Forms are obtained by contacting an
Authorised Motorola Dealer.
2.1Warranty Period and Return Instructions
The terms and conditions of warranty are defined fully in the Motorola Dealer or Distributor or
Reseller contract. These conditions may change from time to time and the following notes are for
guidance purposes only.
In instances where the product is covered under a "return for replacement" or "return for repair"
warranty, a check of the product should be performed prior to shipping the unit back to Motorola.
This is to ensure that the product has been correctly programmed or has not been subjected to
damage outside the terms of the warranty.
Prior to shipping any radio back to the appropriate Motorola warranty depot, please contact
Customer Resources (Please see page 2 and page 3 in this Chapter). All returns must be
accompanied by a Warranty Claim Form, available from your Customer Services representative.
Products should be shipped back in the original packaging, or correctly packaged to ensure no
damage occurs in transit.
2.2After Warranty Period
After the Warranty period, Motorola continues to support its products in two ways.
1.Motorola's Radio Aftermarket and Accessory Division (AAD) offers a repair service to both
end users and dealers at competitive prices.
2.AAD supplies individual parts and modules that can be purchased by dealers who are technically capable of performing fault analysis and repair.
Please use these numbers for repair enquiries only
2.4Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola Radio
Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally
available from Motorola. If the part number is appended with an asterisk, the part is serviceable by
Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable
parts are available for that kit or assembly.
All enquiries should be directed to:
Tel: +49 6128 70 2618
Motorola GmbH
European Parts Department
65232 Taunusstein
Germany.
Page 9
Warranty and Service Support1-3
2.5Technical Support
Motorola Product Services is available to assist the dealer/distributors in resolving any malfunctions
which may be encountered.
UK/Ireland - Richard Russell
Telephone: +44 (0) 1256 488 082
Fax: +44 01256 488 080
Email: BRR001@email.mot.com
Africa & Middle East - Ralph Schubert
Telephone: +33 (0)4 4230 5887
Fax: +33 (0)4 4230 4784
Email: ralph.schubert@Motorola.com
Page 10
1-4INTRODUCTION
3.0Radio Model Information
The model number and serial number are located on a label attached to the back of your radio. You
can determine the RF output power, frequency band, protocols, and physical packages. The
example below shows one portable radio model number and its specific characteristics.
Table 1-1 Radio Model Number (Example: MDH25KDC9AA3AE)
Typeof
Unit
MDH25K
Model
Series
Freq.
Band
VHF
(136-
174MHz)
H =Portable
MD = Motorola Internal Use
UHF1
(403-
470MHz)
UHF2
(450-527
MHz)
Power
Level
4-5WCGP140,
R
5-6WHGP380,
S
D
E
Physical
Packages
GP320,
GP340,
GP640.
GP680
N
GP1280
Channel
Spacing
9
Program-
mable
Protocol
AA
Conventional
MDC
AN
Conventional
5 Tone
CK
MPT
Feature
Level
O
GP320
3
GP140,
GP340,
GP640.
5
GP360
Model
Revision
AE
Model
Package
B
LB1
29-42MHz
C
LB2
35-50MHz
E
300R1
(300-
350MHz)
F
GP360
PW
MPT/5T
6
GP380,
GP680
8
GP1280
Page 11
INTRINSICALLY SAFE RADIO INFORMATION
1.0FMRC Approved Equipment
Anyone intending to use a radio in a location where hazardous concentrations of flammable material
exist (hazardous atmosphere) is advised to become familiar with the subject of intrinsic safety and
with the National Electric Code NFPA 70 (National Fire Protection Association) Article 500
(hazardous [classified] locations).
An Approval Guide, issued by Factory Mutual Research Corporation (FMRC), lists manufacturers
and the products approved by FMRC for use in such locations. FMRC has also issued a voluntary
approval standard for repair service (“Class Number 3605”).
FMRC Approval labels are attached to the radio to identify the unit as being FM
Approved for specified hazardous atmospheres. This label specifies the hazardous
Class/Division/Group along with the part number of the battery that must be used.
Depending on the design of the portable unit, this FM label can be found on the
back of the radio housing or the bottom of the radio housing.Their Approval mark is shown above.
WARNING: Do not operate radio communications equipment in a hazardous atmosphere
unless it is a type especially qualified (e.g. FMRC Approved) for such use. An explosion or
!
fire may result.
Chapter 2
FM
APPROVED
WARNING: Do not operate the FMRC Approved Product in a hazardous atmosphere if it has
been physically damaged (e.g. cracked housing). An explosion or fire may result.
WARNING: Do not replace or charge batteries in a hazardous atmosphere. Contact sparking
may occur while installing or removing batteries and cause an explosion or fire.
WARNING: Do not r eplace or change accessories in a hazardous atmosphere. Contact
sparking may occur while installing or removing accessories and cause an explosion or fire.
WARNING:Do not operate the FMRC Approved P roduct unit in a hazardous location with the
accessory contacts exposed. Keep the connector cover in place when accessories are not
used.
WARNING: Turn radio off before removing or installing a battery or accessory.
WARNING: D o not disassemble the FMRC Approved Product unit in any way that exposes
the internal electrical circuits of the unit.
Radios must ship from the Motorola manufacturing facility with the hazardous atmosphere capability
and FM Approval labeling. Radios will not be “upgraded” to this capability and labeled in the field.
A modification changes the unit’s hardware from its original design configuration. Modifications can
only be done by the original product manufacturer at one of its FMRC audited manufacturing
facilities.
WARNING: Failure to use an FMRC Approved Product unit with an FMRC Approved battery
or FMRC Approved accessories specifically approved for that product may result in the
!
dangerously unsafe condition of an unapproved radio combination being used in a
hazardous location.
Unauthorized or incorrect modification of an FMRC Approved Product unit will negate the Approval
rating of the product.
Page 12
2-2INTRINSICALLY SAFE RADIO INFORMATION
2.0Repair of FMRC Approved Products
REPAIRS FOR MOTOROLA FMRC APPROVED PRODUCTS ARE THE RESPONSIBILITY OF
THE USER
You should not repair or relabel any Motorola manufactured communication equipment bearing the
FMRC Approval label (“FMRC Approved Product”) unless you are familiar with the current FMRC
Approval standard for repairs and service (“Class Number 3605”).
You may want to consider using a repair facility that operates under 3605 repair service approval.
WARNING: Incorrect repair or relabelling of any FMRC Approved Product unit could
adversely affect the Approval rating of the unit.
!
WARNING: Use of a radio that i s not intrinsically safe in a hazardous atmosphere could
result in serious injury or death.
FMRC’s Approval Standard Class Number 3605 is subject to change at any time without notice to
you, so you may want to obtain a current copy of 3605 from FMRC. Per the December, 1994
publication of 3605, some key definitions and service requirements are as follows:
2.1Repair
A repair constitutes something done internally to the unit that would bring it back to its original
condition Approved by FMRC. A repair should be done in an FMRC Approved facility.
Items not considered as repairs are those in which an action is performed on a unit which does not
require the outer casing of the unit to be opened in a manner which exposes the internal electrical
circuits of the unit. You do not have to be an FMRC Approved Repair Facility to perform these
actions.
2.2Relabelling
The repair facility shall have a method by which the replacement of FMRC Approval labels are
controlled to ensure that any relabelling is limited to units that were originally shipped from the
Manufacturer with an FM Approval label in place. FMRC Approval labels shall not be stocked by the
repair facility. An FMRC Approval label shall be ordered from the original manufacturer as needed to
repair a specific unit. Replacement labels may be obtained and applied by the repair facility
providing satisfactory evidence that the unit being relabelled was originally an FMRC Approvedunit.
Verification may include, but is not limited to: a unit with a damaged Approval label, a unit with a
defective housing displaying an Approval label, or a customer invoice indicating the serial number of
the unit and purchase of an FMRC Approved model.
Page 13
Repair of FMRC Approved Products2-3
2.3Do Not Substitute Options or Accessories
The Motorola communications equipment certified by Factory Mutual is tested as a system and
consists of the FM Approved portable, FM Approved battery, and FM Approved accessories or
options, or both. This Approved portable and battery combination must be strictly observed. There
must be no substitution of items, evenif the substitute has been previously Approved with a different
Motorola communications equipment unit. Approved configurations are listed in the FM Approval
guide published by FMRC, or in the product FM Supplement. This FM Supplement is shipped with
FM Approved radio and battery combination from the manufacturer. The Approval guide, or the
Approval standard Class Number 3605 document for repairs and service, can be ordered directly
through Factory Mutual Research Corporation located in Norwood, Massachusetts.
Page 14
2-4INTRINSICALLY SAFE RADIO INFORMATION
Page 15
1.0Introduction
This chapter provides details about the following:
Preventive maintenance (inspection and cleaning)
Safe handling of CMOS and LDMOS devices
Disassembly and reassembly of the radio
Repair procedures and techniques
Installation of Option Boards
2.0Preventive Maintenance
The radios do not require a scheduled preventive maintenance program; however, periodic visual
inspection and cleaning is recommended.
Chapter 3
MAINTENANCE
2.1Inspection
Check that the external surfaces of the radio are clean, and that all external controls and switches
are functional. It is not recommended to inspect the interior electronic circuitry.
2.2Cleaning Procedures
The following procedures describe the recommended cleaning agents and the methods to be used
when cleaning the external and internal surfaces of the radio. External surfaces include the front
cover, housing assembly and battery case. These surfaces should be cleaned whenever a periodic
visual inspection reveals the presence of smudges, grease, and/or grime.
NOTE
The only recommended agent for cleaning the external radio surfaces is a 0.5% solution of a mild
dishwashing detergent in water. The only factory recommended liquid for cleaning the printed circuit
boards and their components is isopropyl alcohol (70% by volume).
CAUTION: The effects of certain chemicals and their vapors can have harmful results on
certain plastics. Avoid using aerosol sprays, tuner cleaners, and other chemicals.
!
Cleaning External Plastic Surfaces
Internal surfaces should be cleaned only when the radio is disassembled for service or
repair.
Apply the 0.5% detergent-water solution sparingly with a stiff, non-metallic, short-bristled brush to
work all loose dirt away from the radio. Use a soft, absorbent, lintless cloth or tissue to remove the
solution and dry the radio. Make sure that no water remains entrapped near the connectors, cracks,
or crevices.
Page 16
3-2MAINTENANCE
Cleaning Internal Circuit Boards and Components
Isopropyl alcohol (70%) may be applied with a stiff, non-metallic, short-bristled brush to dislodge
embedded or caked materials located in hard-to-reach areas. The brush stroke should direct the
dislodged material out and away from the inside of the radio. Make sure that controls or tunable
componentsare not soakedwith alcohol. Do not use high-pressure air to hasten the drying process
since this could cause the liquid to collect in unwanted places. After completing of the cleaning
process, use a soft, absorbent, lintless cloth to dry the area. Do not brush or apply any isopropyl
alcohol to the frame, front cover, or back cover.
NOTE
Always use a fresh supply of alcohol and a clean container to prevent contamination by
dissolved material (from previous usage).
3.0Safe Handling of CMOS and LDMOS Devices
Complementary metal-oxide semiconductor (CMOS) devices are used in this family of radios, and
are susceptible to damage by electrostatic or high voltage charges. Damage can be latent, resulting
in failures occurring weeks or months later. Therefore, special precautions must be taken to prevent
device damage during disassembly, troubleshooting, and repair.
Handling precautions are mandatory for CMOS circuits and are especially important in low humidity
conditions. DO NOT attempt to disassemble the radio without first referring to the following
CAUTION statement.
CAUTION: This radio contains static-sensitive devices. Do not open the radio unless you are
properly grounded. Take the following precautions when working on this unit
!
Store and transport all CMOS devices in conductive material so that all exposed
leads are shorted together. Do not insert CMOS devices into conventional plastic
“snow” trays used for storage and transportation of other semiconductor devices.
Ground the working surface of the service bench to protect the CMOS device. We
recommend using the Motorola Static Protection Assembly (part number
0180386A82), which includes a wrist strap, two ground cords, a table mat, and a
floor mat.
Wear a conductive wrist strap in series with a 100k resistor to ground. (Replacement
wrist straps that connect to the bench top covering are Motorola part number
RSX4015.)
Do not wear nylon clothing while handling CMOS devices.
Do not insert or remove CMOS devices with power applied. Check all power
supplies used for testing CMOS devices to be certain that there are no voltage
transients present.
When straightening CMOS pins, provide ground straps for the apparatus used.
When soldering, use a grounded soldering iron.
If at all possible, handle CMOS devices by the package and not by the leads. Prior to
touching the unit, touch an electrical ground to remove any static charge that you
may have accumulated. The package and substrate may be electrically common. If
so, the reaction of a discharge to the case would cause the same damage as
touching the leads.
:
Page 17
Repair Procedures and Techniques — General3-3
4.0Repair Procedures and Techniques — General
Parts Replacement and Substitution
When damaged parts are replaced, identical parts should be used. If the identical replacement part
is not locally available, check the parts list for the proper Motorola part number and order the part
from the nearest Motorola Communications parts centre listed in the “Piece Parts” section of this
manual.
Rigid Circuit Boards
This family of radios uses bonded, multi-layer, printed circuit boards. Since the inner layers are not
accessible, some special considerations are required when soldering and unsoldering components.
The printed-through holes may interconnect multiple layers of the printed circuit. Therefore, exercise
care to avoid pulling the plated circuit out of the hole.
When soldering near the 20-pin and 40-pin connectors:
Avoid accidentally getting solder in the connector.
Be careful not to form solder bridges between the connector pins.
Examine your work closely for shorts due to solder bridges.
Flexible Circuits
The flexible circuits are made from a different material than the rigid boards, and require different
soldering techniques. Excessive prolonged heat on a flexible circuit can damage the material.
Therefore, avoid excessive heat and excessive bending.
For parts replacement, use the ST-1087 Temperature-Controlled Solder Station with a 600-700
degree tip, and use small diameter solder such as ST-633. The smaller size solder will melt faster
and require less heat to be applied to the circuit.
To replace a component on a flexible circuit:
1.Grasp with seizers (hemostats) the edge of the flexible circuit near the part to be removed.
2.Pull gently.
3.Apply the tip of the soldering iron to the component connections while pulling with the seizers.
NOTE
Do not attempt to puddle-out components. Prolonged application of heat may damage the
flexible circuit.
5.0Disassembling and Reassembling the Radio — General
Since these radios may be disassembled and reassembled with the use of only four (board to
casting) screws, it is important to pay particular attention to the snaps and tabs, and how parts align
with each other.
The following tools are required for disassemblingthe radio:
Small flat blade screwdriver
penknife-size screwdriver
TORX™ T6 screwdriver
Page 18
3-4MAINTENANCE
If a unit requires more complete testing or service than is customarily performed at the basic level,
send this unit to a Motorola Authorized Service Centre. (See Chapter 1 for a list of authorized
service centres.)
The following disassembly procedures should be performed only if necessary:
Chassis Assembly Disassembly (Paragraph 6.2)
Keypad, Display, and Keypad/Option Board Disassembly (Paragraph 6.3)
Speaker, Microphone, and Universal Connector Flex Disassembly (Paragraph 6.4)
PTT Disassembly (Paragraph 6.5)
Control Top Disassembly (Paragraph 6.6)
6.0Radio Disassembly — Detailed
6.1Front Cover from Chassis Disassembly
1.Turn off the radio.
2.Remove the battery:
a.Pull down on the two battery-release buttons.
b.With the buttons pulled down, the top of the battery will fall from the radio.
c.Remove the battery from the radio.
Battery Release
Buttons
3.Remove the antenna.
Figure 3-1 Battery Removal
Page 19
Radio Disassembly — Detailed3-5
4.Pull the volume and channel selector knobs off of their shafts.
Knobs
Figure 3-2 Knob Removal
NOTE
Both knobs slide on and off. However, they are supposed to fit very tightly on their shafts.
5.Separate the chassis from the internal electronics front cover assembly as follows:
a.Insert a small, flat-blade screwdriver, or similar instrument, in between the thin retaining
wall and the chassis at the bottom of the radio. Do not mar the O-ring sealing area on the
housing.
b.Slowly pry the bottom of the chassis from the cover by pushing the small flat-blade
screwdriver down, and rotating the handle of the tool over and behind the base of the
radio. This prying action forces the thin inner plastic wall toward the base of the radio,
releasing the two chassis base tabs.
Radio Chassis
Figure 3-3 Chassis Removal
CAUTION: Marring the front cover O-ring sealing a rea will prevent the radio from
sealing properly.
!
NOTE
Flexible ribbon circuits (flexes) connecting the front cover assembly and the chassis
prevent you from completely separating the two units. Display radios and radios with
option boards have two flexes.
6.Lay the chassis down. Rotate the front cover backward and slightly away from the chassis.
Page 20
3-6MAINTENANCE
7.Lift the latches on the main circuit board to release the flexes from their connectors.
Latches
Flex Connectors
Figure 3-4 Unlatch Flex Connectors
6.2Chassis Assembly Disassembly
1.Use a TORX™ screwdriver with a T6 head to remove the four screws holding the main board
to the chassis.
Compliant
Ground
Contact
O-ring
Retaining
Features
Figure 3-5 Remove Main Board from Chassis
Main Board
Radio Chassis
2.Lift the main board from the chassis (See Figure 3-5).
CAUTION: Refer to the CMOS CAUTION paragraph on page 2 before removing the main
board. Be sure to use ESD protection when handling circuit boards.
!
3.Remove the four small O-ring retainers from their slots in the chassis. Note the alignment of
the retainers for reassembly.
4.Remove the O-ring.
5.Slide off the ground contact from the top corner boss of the radio chassis.
Page 21
Radio Disassembly — Detailed3-7
6.3Keypad, Display, and Keypad/Option Board Disassembly
1.If the disassembly of the keypad, the keypad printed circuit board, or the display is required,
lift the microphone flex circuit up, and carefully remove the microphone and its boot from the
front cover pocket. (See Figure 3-6.)
2.Lay this flex circuit to one side.
3.To remove the keypad retainer shield:
a.Insert the tip of a “penknife size,” flat blade screwdriver in the opening at the end of the
keypad retainer arm tab.
b.Pry the tab away from the side of the front cover until it moves past the ledges on the
side wall. Duplicate this procedure for each of the four retainer arm tabs.
Speaker-Microphone
Flex Circuit Tail
Keypad Retainer
Arm Tabs (4)
Flat Blade
Screwdriver
Retainer
Top Hooks
Retainer
Figure 3-6 Remove Retainer
4.Note that the two “top hooks” are still held underneath the front cover—right below the
speaker. Lift the keypad retainer out of the front cover; then, lift and pivot the two hooks out of
the front cover.
5.Ifdisassembly involves the removal of the display module, disconnect the display flex from the
keypad option board connector by lifting the latch on the connector. (This is similar to the process for releasing the flexes.)
6.The display module is attached to the front cover with a double-sided adhesive pad. Carefully
pull up on the display module, using a small screwdriver , if necessary, and remove it from the
front cover. Use a new piece of double-sided adhesive to re-mount the display to the cover.
CAUTION: Take care not to damage the display. Do not cut, bend, or pinch the heat seal.
Display modules contain CMOS devices. Be sure to use ESD protection.
!
Page 22
3-8MAINTENANCE
7.The keypad/option board, and the keypad, can be removed without the use of tools.
Retainer
Display Module
Keypad/Option Board
Keypad
Radio Body
Figure 3-7 Removing the Keypad Retainer and Other Boards from the Radio Body
NOTE
At this point, the Option Board Installation Procedure should be performed, if necessary.
6.4Speaker, Microphone, and Universal Connector Flex Disassembly
1.Turn the screw at the bottom of the dustcover counterclockwise with your fingers. Lift the dust-
cover out of its pocket.
NOTE
NOTE
The dustcover must be removed to remove the speaker-microphone assembly flex circuit.
The speaker is held in place with a two-legged retainer bracket. The bracket legs are
secured by the front cover slots. Be careful not to damage the speaker when removing the
retainer bracket.
2.Usinga screwdriver, push down on the portion of the speaker retainer bracketpointing toward
the bottom of the radio. Then, remove the retainer by slightly pushing it toward the top of the
radio until you slide it past the front cover slot.
3.Pull the rubber microphone boot from its seated position. Unless you are replacing the microphone, leave it in the boot.
The speaker-microphone assembly flex circuit goes through the front cover wall to the outside wall. To replace this assembly, you must peel-off the universal connector escutcheon
label. The existing escutcheon cannot be reassembled; a new part must be used. (See item
number10 on the explodedview drawing.)
4.Peel-off the universal connector flex circuit escutcheon (label).
5.Pry the flex circuit (adhesive held) backer board away from the front cover, and remove the
universal connector tail of the speaker-microphone assembly through its opening in the front
cover.
Page 23
Radio Disassembly — Detailed3-9
Notch In
Speaker @ 12:00
Speaker
Universal Connector
Tail
Microphone Boot
Microphone
Speaker Microphone
Flex Circuit Assembly
Speaker Orientation
Tab @ 12:00
Figure 3-8 Removal Speaker-Microphone Assembly
6.After the universal connector tail of the speaker-microphone assembly is removed, the
assembly can be completely removed. If it is necessary to replace the speaker or
microphone, or both, do it while the flex circuit is removed from the front cover. When
reassembling the microphone in its boot, make sure the microphone port faces the round hole
in the bottom of the boot.
6.5PTT Disassembly
1.If required, the PTT bezel, and the PTT seal assembly, can be disassembled using a small
screwdriver, as follows:
PTT Bezel
Tab
a.Pry back the T-tab found inside the front cover (in between the four buttons on the PTT
assembly).
b.Remove the PTT bezel by slightly bowing it until the top and bottom tabs are released
from the slots in the front cover.
"T" Shaped Retainer Tab
Tab
PTT Seal
Figure 3-9 PTT Removal
c.The PTT seal can be easily lifted from the bezel without the use of tools.
Page 24
3-10MAINTENANCE
6.6Control Top Disassembly
1.To remove the control top assembly , place a screwdriver next to the antenna boss, and pry it
against the control top escutcheon. This will lift the control top escutcheon away from its
double-sided adhesive. Grab the double-sided adhesive near the volume potentiometer, and
lift it away.
2.Remove the control top seal, emergency button, and transmit light pipe.
7.0Radio Reassembly — Detailed
7.1PTT Reassembly
1.Replace transmit light pipe and control top seal.
2.Place a new control top escutcheon adhesive against the front cover. Press the control top
escutcheon tightly against the adhesive.
3.Put the PTT seal in the PTT bezel.
7.2Control Top Reassembly
1.Place the bezel top tab in the top slot inside the front cover PTT opening. Slightly bow the
bezel so that the bottom tab can fall inside the bottom slot.
2.Press the PTT assembly against the front cover opening.
NOTE
Look inside the front cover to make sure the T-tab is fully engaged with the front cover. If
necessary, press the T-tab toward the top of the radio until it becomes fully engaged.
7.3Speaker, Microphone, and Universal Connector Flex Reassembly
1.Feed the universal connector tail of the speaker-microphone flex assembly through the open-
inginthesidewallofthefrontcover.
2.Peel-off the adhesive liner on the back of the universal connector tail of the flex circuit. Attach
the flex tail to the front cover using the guide pins for correct alignment.
3.Replace the universal connector escutcheon. Make sure that all the connector openings align
with the gold pads on the flex circuit.
4.Align the notch in the speaker at the twelve o’clock position with the tab on the front cover.
(See Figure 3-8.)
5.Place the speaker retainer bracket into the hole on the top of the front cover, and bend the
retainer down to fit underneath the boss below the speaker.
7.4Keypad, Display, and Keypad Option Board Reassembly
1.If you are replacing the display, use a new double-sided adhesive display pad (item number
17 on the exploded view diagram).
2.Replace the keypad, and the keypad/option board. Make sure the display module flex tail is
connected correctly to the connector on the keypad/option board.
Page 25
Radio Reassembly — Detailed3-11
3.Insert the “top hooks” of the keypadretainer into the slots below the speaker (above the
display) in the front cover. Snap all four of the retainer arm tabs in place in the front cover.
NOTE
Pull the speaker-microphone flex circuit out of harm’s way during reassembly.
4.Re-insert the microphone and boot into the pocket in the front cover.
5.Lay the speaker-microphone flex on top of keypad/option board retainer.
Catches
Retainer
Figure 3-10 Lock retainer catches to the radio’s body
7.5Chassis Assembly Reassembly
1.Slide on the ground contact (if necessary) on the top corner boss of the chassis.
2.Replace the O-ring. The tabs on the O-ring should reach around the chassis and point down.
3.Stretch the O-ring to place it into the retaining pocket at the bottom end of the chassis.
NOTE
NOTE
When properly assembled, the retainers on the O-ring should align with the slots on the
chassis. If this is not the case, remove and replace the O-ring until it is aligned with the
chassis and completely seated in place around the perimeter.
4.Ensure that the antenna nut insulator is correctly replaced by pushing it all the way to the top
of the antenna nut.
5.Replace the battery contact seal (if necessary) surrounding the battery contact.
6.Place the main circuit board straight down on top of the chassis.
Be sure the battery contact seal protrudes through the chassis and is not pinched under the
chassis.
7.Use the T6 TORX screwdriver to fastenthe screws holding the main board to the chassis.
Page 26
3-12MAINTENANCE
7.6Chassis and Front Cover Reassembly
1.Align the chassis assembly end-to-end with the front cover assembly.
2.Insert the tails of the flex circuits into their respective connectors at the bottom of the front
cover.
3.Push down the latches on the connectors to hold the flex circuits to the main board.
4.Slide the volume potentiometer and frequency switch shafts into their respective holes in the
front cover.
5.Push the chassis assembly completely into the top of the front cover until it settles in place.
6.Be sure the O-ring is properly seated.
7.Snap the bottom of the chassis into the front cover.
8.Reassemble the knobs, dust cover, antenna, and battery.
Radio Chassis
Figure 3-11 Fastening the Chassis
8.0Option Board Installation
1.With the keypad retainer removed, the keypad backer board can be removed without the use
of tools.
2.Remove the jumper flex from the connector on the keypad board. Notice the orientation of the
flex to the connector. Arrows on the jumper flex point to the correct way of inserting the flex
into the connector.
3.Discard the keypad backer board.
4.The “breakaway” tab at the top of all option boards contains an extra row of keys and is used
to accommodate other radio models.
5.Break-off and discard the option board tab, taking care not to damage the option board. Trim
any tab fragments that may remain on the option board.
Page 27
Option Board Installation3-13
Retainer
Jumper Flex
Keypad/Option
Board
TO KP
Display Flex
Figure 3-12 Changing the Keypad/Option Board
6.Reassemble the option board to the front cover assembly.
7.Insert the display flex circuit into the connector on the option board.
8.Insert the jumper flex circuit into the connector on the option board. Notice the orientation of
the flex circuit. Arrows on the jumper flex point to the correct way of inserting the flex into the
connector.
9.Replace the retainer by placing the two top hooks into the slots below the speaker in the front
cover; then, pivot the retainer into the front cover. Ensure that all four tab arms snap correctly
into the front cover.
10. With the keypad option board, display, and retainer correctly in place, the front cover
assembly can now be reassembled as described in Paragraph 7.6 (Chassis and Front Cover
Reassembly).
Page 28
3-14MAINTENANCE
9.0Mechanical Views and Parts Lists
9.1GP320/GP340
35
34
33
32
31
30
28
29
27
26
24
20
18
19
14
13
2
3
1
4
756
8
16
15
11
25
23
22
21
17
12
10
9
Figure 3-13 Radio Exploded Mechanical View (GP320/GP340)
Page 29
Mechanical Views and Parts Lists3-15
Motorola
Item
Part
Description
Number
1See Chapter6Antenna
23680529Z01Knob, Volume
33680530Z01Knob, Frequency
41380525Z01
components need replacing, all three new
componentsshouldbeorderedat the same time
to avoidpossible mis-match of parts.
Page 30
3-16MAINTENANCE
9.2GP360/GP380
41
40
39
38
37
36
34
35
31
28
27
23
21
22
19
18
17
14
13
2
3
1
4
16
15
30
29
26
25
24
20
33
32
12
756
8
11
10
9
Figure 3-14 Radio Exploded Mechanical View (GP360/GP380)
Page 31
Mechanical Views and Parts Lists3-17
Motorola
Item
Part
Description
Number
1See Chapter6Antenna
23680529Z01Knob, Volume
33680530Z01Knob, Frequency
41380525Z03Escutcheon, Top
53380644Z01Escutcheon, Label
63280533Z01Seal, Control Top
76180527Z01Litepipe, Tx
81364279B04
Table 3-1 lists service aids recommended for working on the GP300 Series Radios. While all of
these items are available from Motorola, most are standard shop equipment items, and any
equivalent item capable of the same performance may be substituted for the item listed.
Table 3-1 Service Aids
Motorola
Part No.
RLN4460_Portable Test SetEnables connection to the audio/accessory
RKN4075_Ribless Programming CableConnects radio to Computer.
RKN4074_Programming Cable/Test
Cable
RLN4008_Radio Interface Box (RIB)Enables communications between the radio
HLN9756_BNC AdaptorAdapts radio’s antenna port to BNC cabling
HKN9743_MAP27 CableConnects radio to computer for MAP27
HLN9742_Flash Upgrade AdapterProvides connections to the computer or RIB
0180305G54Shop Battery EliminatorInterconnects radio to power supply.
8180384F66Bench Test Housing Eliminator
for long housing.
DescriptionApplication
jack. Allows switching for radio testing.
Connects radio to RIB (RLN4008_).
and the computer’s serial communications
adapter.
of test equipment.
applications in MPT requirements.
programming /test cable
Provides for troubleshooting of the radio
when the housing is removed.
8180384F68Bench Test Housing Eliminator
for short housing.
RLN4510Battery Eliminator 7.5VInterconnects radio to power supply.
EPN4040Wall-Mounted Power SupplyUsed to supply power to the RIB (UK).
EPN4041Wall-Mounted Power SupplyUsed to supply power to the RIB (Euro)
3080369B71 or
3080369B72
Computer Interface CableUse B72 for the IBM PC AT. All other IBM
Provides for troubleshooting of the radio
when the housing is removed.
models use B71. Connects the computer’s
serial communications adapter to the RIB.
(RLN4008_)
Page 33
Test Equipment3-19
11.0 Test Equipment
Table 3-2 lists test equipment required to service the GP300 Series Radios and other two-way radios.
Table 3-2 Recommended Test Equipment
MotorolaPart
No.
R2600_NTComms System
R2680_NT
to be ordered
with
RLN1022_ (H/W)
RLN1023_ (S/W)
*R1072_Digital MultimeterAC/DC voltage and current
*R1377_AC Voltmeter100
WADN4133_Delay
R1440_
0180305F22
0180305F30
0180305F39
RLN4610_
*T1013_
DescriptionCharacteristicsApplication
Analyzer
(non MPT)
Comms System
Analyzer
(MPT1327)
Oscilloscope
Wattmeter,
Plug-in Element
Plug-in Element
Plug-in Element
Carry case
RF Dummy Load
This monitor will
substitute for items with
an asterisk *
This monitor will
substitute for items with
an asterisk *
Frequency/deviation meter
and signal generator for
wide-range troubleshooting
and alignment
Frequency/deviation meter
and signal generator for
wide-range troubleshooting
and alignment
measurements
Audiovoltage
measurements
Waveform measurements
Transmitter power output
measurements
S1339_RF Millivolt Meter100mV to 3 VRF,
10 kHz to 1.2 GHz
S1348_220V Power
Supply
0-20V, 5AProgrammable
RF level measurements
Page 34
3-20MAINTENANCE
12.0 Programming/Test Cable
1metre
Cable
1metre
Cable
Side
Connector
Figure 3-15 Programming T est/Cable
Internal
Connections
External Speaker +Brown
1
External Speaker -Dark Blue
2
Option B +Red
3
External MicGrey
4
Option Select 2Light Blue
5
Option Select 1Tan
6
GroundBlack
7
Receive DataYellow
8
Transmit DataPink
9
RSSIOrange
10
Tx Audio / Rx AudioViolet
11
Boot ControlGreen
12
Not UsedWhite
13
Pin Outs
1
2
3
4
5
6
7
8
9
10
11
12
13
Figure 3-16 Pin Configuration of the Side Connector
Page 35
Programming/Test Cable3-21
25 Pos Male D
Connector
Side Connector
1
1
2
3
4
5
6
7
8
9
10
11
12
13
25 Pos Female
D Connector
15
1
4
11
5
2
7
8
15
20
16
9
18
25
Figure 3-17 Wiring of the Connectors
Page 36
3-22MAINTENANCE
Page 37
1.0Introduction
The receiver and transmitter performance tests are contained in Tables 4-1 and 4-2 respectively.
Refer to Chapter 5 for the test equipment set up. Note that all test measurements are taken at 25°C.
2.0Receiver Performance Tests
The receiver performance tests are described in Table 4-1 below.
Table 4-1 Receiver Performance Checks
Chapter 4
PERFORMANCE TESTING
Test Name
Reference
Frequency
Rated AudioMode: GEN
DistortionAs above, except to
Sensitivity
(SINAD)
Noise
Squelch
Threshold
(only radios
with
conventional
system need
to be tested)
Communications
Analyzer
Mode: PWR MON
Monitor: Frequency error
InputatRFIn/Out
Output level: 1.0mV RF
Mod: 1kHz tone at
3kHz deviation
Monitor: DVM: AC Volts
distortion
As above, except SINAD,
lower the RF level for 12dB
SINAD.
RF level set to 1mV RFAs abovePTT to OFF
As above, except change
frequency to a conventional
system. Raise RF level from
zero until radio unsquelches.
RadioTest SetComments
TEST MODE,
Test Channel
4 carrier
squelch
output at
antenna
TEST MODE
Test Channel
4 carrier
squelch
As aboveAs aboveDistortion 3.0%
As abovePTT to OFF
out of TEST
MODE; select
a
conventional
system
PTT to
continuous
(during the
performance
check)
PTT to OFF
(centre), meter
selector to
Audio PA
(center)
(center), meter
selection to
Audio PA, spkr/
load to speaker
As aboveUnsquelchto occur at
Frequencyerror to be
±200Hz VHF
±600Hz UHF
Set volume control to
3.16Vrms
Typical
RF input to be
µV
0.25
Set volume control to
3.16Vrms
µV.
<0.25
Preferred SINAD =
9-10dB
Page 38
4-2PERFORMANCE TESTING
3.0Transmitter Performance Tests
The transmitter performance tests are described in Table 4-2 below.
Table 4-2 Transmitter Performance Checks
Test Name
Reference
Frequency
Power RFAs aboveAs aboveAs aboveRef er to Mainte-
Voice
Modulation
Voice
Modulation
(internal)
Communications
Analyzer
Mode: PWR MON
Monitor: Frequency error
Input at RF In/Out
Mode: PWR MON
atten to -70, input to
RF In/Out
Monitor: DVM, AC Volts
Set1kHzModOutlevelfor
0.025Vrms at test set,
80mVrms at AC/DC test set
jack
Mode: PWR MON
atten to -70, input to RF
In/Out
RadioT est SetComments
TEST MODE,
Test Channel
4carrier
squelch
As aboveAs above,meter
TEST MODE,
Test Channel
4carrier
squelch
output at
antenna
PTT to continuous (during the
performance
check)
selector to mic
Remove
modulation
input
Frequencyerror to be
±200Hz VHF
±600Hz UHF
nance Specifications
Deviation:
VHF, UHF,
≥ 4.0kHz but
≤ 5.0kHz.
(25 kHz Ch Sp)
Press PTT switch on
radio. Say “four”
loudly into the radio
mic. Measure
deviation: VHF, UHF,
≥ 4.0kHz but
≤ 5.0kHz
(25 kHz Ch Sp)
DTMF
Modulation
PL/DPL
Modulation
As above,TEST MODE,
Test Channel
4DTMF
output at
antenna
As above
BW to narrow
TEST MODE,
Test
Channel 4
TPL
DPL
As aboveDeviation:
VHF, UHF,
≥ 3.05kHz but
≤ 3.45kHz
(25 kHz Ch Sp).
As aboveDe v iation:
VHF, UHF,
≥500Hz but
≤ 1000Hz.
(25 kHz Ch Sp).
Page 39
1.0Introduction
This chapter provides an overview of the Customer Programming Software (CPS) and tuner program
which are designed for use in a Windows 95/98 environment. These programs are available in
separate kits as listed in the Table 5-1. An Installation instruction manual is also included with each kit.
Chapter 5
RADIO TUNING AND PROGRAMMING
NOTE
Refer to the appropriate program on-line help files for the programming procedures.
Table 5-1 Software Installation Kits Radio Tuning Setup
DescriptionKit Number
EMEA CDENLN4115_
Installation Card68P64113B14_
2.0Global Radio Tuning Setup
A personal computer (PC) using Windows 95/98 and a global tuner program are required to tune the
radio. To perform the tuning procedures, the radio must be connected to the PC, radio interface box
(RIB), and test equipment shown in Figure 5-1.
RF Adaptor
HLN9756
3.5 mm to
Ferrule BNC
20 dB Pad
Program / Test Cable
RKN 4074
+12VDC
Power
Supply
Battery
Eliminator
7.5V Reg.
RLN4510
Battery Block
0180305G54
Radio
Test Box
RLN4460
Transmit
Receive
Audio In
RF Generator
Tx
Audio Generator
Rx
ServiceMonitor
or Counter
Wattmeter
Sinad Meter
AC Voltmeter
AC Plug
120/230 Vac
RIB
RLN-4008
RIB Power Supply
DB15DB9
Computer Interface
Cable 3080369B72
Figure 5-1 Radio Tuning Test Equipment Setup
Tx Data
Rx
Data
Gnd
Page 40
5-2RADIO TUNING AND PROGRAMMING
2.1Initial Test Equipment Setup
The supply voltage is connected to the radio using a Motorola battery eliminator, P/N 0180305G54.
The initial test equipment (Figure 5-1) control settings are listed in Table 5-2.
NOTE
Refer to appropriate program on-line help files for the tuning procedures.
Table 5-2 Initial Equipment Control Settings
Service MonitorTest SetPower Supply
Monitor Mode: Power MonitorSpeaker set: AVoltage: 7.5Vdc
RF Attenuation: -70Speaker/load:
AM,CW,FM:FMPTT: OFFVolt Range: 10V
Oscilloscope Source: Mod
Hum & Noise
Audio Response (300 - 3000 Hz)+1 to -3 dB
Conducted Spurious Emission
VHF 136-174 MHz
UHF 403-470 MHz
300R1 300-350 MHz
0.25 µV typical
0.35 µV typical (300R1)
0.50 µV typical
60 dB @ 12.5 kHz
70 dB @ 25 kHz
-45dB@12.5kHz
-50 dB @ 20/25 kHz
-57 dBm <1 GHz
-47 dBm >1 GHz
ETS 300 086
LB1 29.7-42 MHz
LB2 35-50 MHz
*Availability subject to the laws and regulations of individual countries.
Page 47
1.0Error Codes
Turning on the radio starts a self-test routine that checks the radio functionality. If the checks are
successful, the radio generates a high-pitched self-test pass tone. If the self-test is not successful,
one low-pitched (300Hz) error tone is heard and the RED LED flashes several times to indicate the
reason for the failure (see Table 7-1 below). After flashing the error code, the LED remains off for 5
seconds and then repeats the error code. The LED sequence and the error tone continue until the
radio is switched off. Radios with displays are also able to display error codes. The meaning of the
LED indication, the displayed error codes and the related corrections are listed in Table 7-1.
Chapter 7
POWER UP SELF-TEST
Table 7-1 Power-up Error Codes
If the error code
displayed is…
“Test 1 Failed”OnceHardware codeplug error,
“Test 2 Failed”TwiceSelect 5 Application Vector
“Test 3 Failed”Three timesCodeplug Checksum error.Reprogram codeplug and retest the
“Test 4 Failed”Four timesCodeplug Version Error.Reprogram codeplug using the
“Test 5 Failed”Five timesROM Checksum test failure.Turn radio off then on again. If the
“Test 6 Failed”Six timesRAM Checksum test failure.Turnthe radio off then on again. If the
The LED
flashes...
then, there is a...To correct the problem...
Reprogram codeplug. If message
possibly codeplug structure
mismatch or non-existant
codeplug.
corrupted.
re-occurs, replace main board or
return it to the nearest Motorola
depot.
Reprogram codeplug and retest the
radio.
radio.
correct version and retest the radio.
message re-occurs replace the main
board or return it to the nearest
Motorola depot.
message re-occurs replace the main
board or return it to the nearest
Motorola depot.
“Test 7 Failed”------Reserved
“Test 8 Failed”Eight timesRadio Model Number failure. Reprogram codeplug for correct
model.
No Display.Display module is not
connected.
Display module faulty.
300Hz Tone and
Flashing LED.
(Radio with no
display).
Radio failure or invalid
codeplug as described
above.
Check connection between main
board and the display module
Replace display module.
Turn the radio off then on again.
Confirm that there is a 300Hz fail
tone and count the number of flashes
made by the LED. Make the relevant
correction as described above
Page 48
7-2POWER UP SELF-TEST
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