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Warranty
The complete Motorola hardware product warranty statement is available at:
The Symbol DS6878 Product Reference Guide provides genera l instructions for setting up, operating, maintaining,
and troubleshooting the Symbol DS6878 digital scanner and cradles.
Configurations
This guide includes the following configurations:
•
DS6878-SR20001WR - DS6878 digital scanner, standard range, cash register white
•
DS6878-SR20007WR - DS6878 digital scanner, standard range, twilight black
•
DS6878-HC2000BWR - DS6878 digital scanner, standard range, healthcare white
•
DS6878-DL20001WR - DS6878 digital scanner, standard range, DL parsing, cash register white
•
DS6878-DL20007WR - DS6878 digital scanner, standard range, DL parsing, twilight black
•
DS6878-HD20007WR - DS6878 digital scanner, high density, twilight black
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
•
Chapter 2, Scanning describes parts of the digital scanner, beeper and LED definitions, and how to use the
digital scanner.
•
Chapter 3, Maintenance, Troubleshooting & Technical Specifications provides information on how to care for
the digital scanner and cradle, troubleshooting , an d tech nica l s pecifications.
•
Chapter 4, Radio Communications provides information a bout the modes of opera tion and features a vailable
for wireless communication. This chapter also includes programming bar codes to configure the digital
scanner.
xviiiSymbol DS6878 Product Reference Guide
•
Chapter 5, User Preferences & Miscellaneous Digital Scanner Options provides programming bar codes for
selecting user preference features for the digital scanner and commonly used bar codes to customize how
the data is transmitted to the host device.
•
Chapter 6, USB Interface provides information for setting up the digital scanner and cradle for USB
operation.
•
Chapter 7, RS-232 Interface provides information for setting up the digital scanner and cradle for RS-232
operation.
•
Chapter 8, Keyboard Wedge Interface provides information for setting up the digital scanner and cradle for
Keyboard Wedge operation.
•
Chapter 9, IBM Interface provides all information for setting up the digital scanner and cradle with IBM
468X/469X POS systems.
•
Chapter 10, Wand Emulation Interface provides all informatio n for setting up the digital scanner and cradle
for Wand Emulation operation.
•
Chapter 1 1, Scanner Emulation Inter face provides information for setting u p the digital scanner and cradle for
Scanner Emulation operation.
•
Chapter 12, 123Scan2 (PC based scanner configuration tool) enables rapid and easy customized setup of
Symbol scanners by Motorola.
•
Chapter 13, OCR Programming describes how to set up the digital scanner for OCR programming.
•
Chapter 14, Symbologies describes all symbology features and provides the programming bar codes
necessary for selecting these features for the digital scanne r.
•
Chapter 15, Advanced Data Formatting (ADF) describes how to customize scanned data befo re transmitting
to the host. This chapter also contains the bar codes for advanced data formatting.
•
Chapter 16, Driver’s License Set Up (DS6878-DL) describes how the DS6878-DL digital scanner can parse
out information from the standard US driver’s licenses and certain other American Association of Motor
Vehicle Administrators (AAMVA) compliant ID cards.
•
Appendix A, Standard Defaul t Parameters provides a table of all host devices and miscellaneous digital
scanner defaults.
•
Appendix B, Programming Reference provides a table of AIM code identifiers, ASCII character conversions,
and keyboard maps.
•
Appendix C, Sample Bar Codes includes sample bar codes.
•
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
•
Appendix E, Alphanumeric Bar Codes includes the bar codes representing the alphanumeric keyboard, used
when setting ADF rules.
•
Appendix F, ASCII Character Sets provides ASCII character value tables.
Notational Conventions
The followingconventions are used in this document:
•
Italics are used to highlight chapters and sections in this and related documents.
•
Bold text is used to highlight parameter names and options.
About This Guidexix
*Baud Rate 9600
Feature/Option
* Indicates Default
•
bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
•
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.
•
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter settings.
NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note
will not result in physical harm to the reader, equipment or data.
CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage may
occur.
WARNING! This symbol indicates that if this information is ignored the possibility that serious personal
Related Documents
•
The Symbol DS6878 Quick St ar t Guid e (p/n 72-1317 00-xx) p rovides gener al information to help the user ge t
started with the digital scanner. It includes basic operation instructions and start up bar codes.
•
The CR0078-S/CR0008-S Cradle Quick Reference Guide (p/n 72-135874-xx) provides information to help
the user set up and use the charge only and host interface cradles. It includes set up and mounting
instructions.
The latest version of this guide and all guides, are available at:
If you have a problem with your equipment, contact Motorola Enterprise Mobility Support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/support
When contacting Enterprise Mobility Support, please have the following information available:
•
Serial number of the unit
xxSymbol DS6878 Product Reference Guide
•
Model number or product name
•
Software type and version number.
Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
Chapter 1 Getting Started
Introduction
The Symbol DS6878 combines superior 1D and 2D omnidire ctional bar code scanning performance and advanced
ergonomics in a light-weight design. The digital scanner ensures comfort and ease of use for extended periods of
time.
Figure 1-1
Symbol DS6878 Digital Scanner
1 - 2Symbol DS6878 Product Reference Guide
Interfaces
The CR0078-S cradlesupports the following interfaces:
•
USB connection to a host. The cradle auto detects a USB host and defaults to the HID keyboard interface
type. Select other USB interface types by scanning prog ramming bar code menu s.This interface support s the
following international keyboards (for Windows
Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
•
Standard RS-232 connection to a host. Scan bar code menus to set up proper communication of the cradle
with the host.
•
Keyboard Wedge connection to a host. The host interprets scanned data as keystrokes. This interface
supports the following international keyboards (for Windows
French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
•
Connection to IBM® 468X/469X hosts. Scan bar code menus to set up communication of the cradle with the
IBM terminal.
•
Wand Emulation connection to a host. The cradle is connected to a portable data terminal, a controller, or
host which collects the data as wand data and decodes it.
®
environment): North America, German, French, French
®
environment): North America, German,
•
Scanner Emulation connection to a host. The cradle is connected to a portable data terminal, a controller
which collects the data and interprets it for the host.
•
Synapse capability which allows connection to a wide variety of host systems using a Synapse and Synapse
adapter cable. The cradle auto detects the host.
•
Configuration via 123Scan2.
Unpacking the Digital Scanner and Cradle
Remove the digital scanner and cradle from their respective packing an d in spect fo r d amage . If the dig ital scanner
or cradle was damaged in transit, contact Motorola Enterprise Mobility Support. See page xix for contact
information. KEEP THE PACKING. It is the approved shipping container and should be used if the equipment ever
needs to be returned for servicing.
Parts
Beeper
LED
Trigger
Scan
Window
Battery Door
Latch
Metal Charging
Contacts
Scanner
Getting Started1 - 3
Figure 1-2
Parts of the Digital Scanner
1 - 4Symbol DS6878 Product Reference Guide
Pairing
Bar Code
Latch
Latch
Charging/
Communications
Contacts
Charging LED
Convertible
Mount Hook
Cradle
Figure 1-3
Cradle Front View
Getting Started1 - 5
Rubber FootRubber Foot
Mounting Hole
Host Cable Groove
Rubber Foot
Rubber Foot
Power Port
Host Port
Power Cable Groove
Desk/Wall Mount
Converter Knob
Mounting Hole
Power Cable Hook
Host Cable Hook
Figure 1-4
Cradle Back View
1 - 6Symbol DS6878 Product Reference Guide
Power Port
Host Port
Power Port
Host Port
Connect to appropriate host
Power
Digital Scanner Cradle
The digital scanner cradle serves as a stand, charger, and host interface for the digital scanner. The cr adle sits on
a desktop or mounts on a vertical surface (such as a wall). For more information about mounting options and
procedures, refer to the documentation included with the cradle.
There are two versions of the cradle:
•
Charging cradle with radio: When the cordless digital scanner is paired to the cradle, all communication
between the digital scanner and the host computer is acco m plish e d thro ug h th e cra d le. Each bar code
contains programming instructions or other data unique to the bar code pattern. The digital scanner is paired
to the cradle and transmits bar code data to the cradle via Bluetooth Technology Profile Support. The cradle
then sends that information via an interface cable to the host computer for interpretation.
•
Charge-only cradle:This cradle serves as a stand and battery charger. It does not contain a radio and has
no communication capability.
NOTE For more information about communication between the digital scanner, cradle and host, see Chapter 4,
Radio Communications.
Connecting the Cradle
Important: Connect the interface cable and power supply (if necessary) in the following order to ensure proper
operation of the digital scanner and cradle:
1.If a power supply is connected to the cradle, disconnect it. See Figure 1-5.
2.If using an interface cable, insert the cable into the cradle’s host port.
3.If using a power supply that connects to the interface cable, insert this power supply into the power connector
on the interface cable, and the other end to an AC supply.
4.Insert the other end of the interface cable into the appropriate port on the host computer (see the specific host
chapter for information on host connections).
5.If using an external power supply (if required by the interface, or to allow fast charging of the digital scanner),
insert the power cable into the power port on the back of the cradle, and connect the power supply to an
approved AC supply (refer to the CR0078-S/CR0008-S Cradle Quick Reference Guide for more information).
Figure 1-5
Connecting the Cables to the Cradle
Getting Started1 - 7
6.If applicable, thread the interface cable over the cable support hook and run the host and power cables into
their respective cable grooves.
7.Mount the cradle, as necessary. (For information on mounting the cradle, refer to the documentation included
with the cradle.)
NOTE Disconnect the power supply before changing host cables, or the cradle may not recognize the new host.
Different cables are required for different hosts. The connectors illustrated in each host chapter are
examples only. The connectors may be dif ferent from those illustrated, but the steps to connect the cradle
remain the same.
Supplying Power to the Cradle
The cradle receives power from one of two sources:
•
An external power supply.
•
When connected to the host through a host cable that supplies power.
The cradle detects whether the host or the external supply is supplying power. It always draws power from the
external supply when available, regardless of the presence of power from a host.
IMPORTANT For healthcare environments, use cradle p/n CR0078-SC1009BWR and place the ferrite core
(included in box with cradle) on the power supply (refer to the Power Supply Ferrite Installation
instructions included in the box).
Using the USB Interface to Supply Power
When the cradle is connected to the host via the USB interface, it can be powered by the USB port instead of an
external power supply. Powering from a USB host limits charging. The digital scanner charges at a slower rate than
when charging from an external power supply.
NOTE The radio link functions normally when the cradle draws power from a USB host.
Lost Connection to Host
If scanned data does not transmit to the cradle’s host, ensure that all cables are firmly inserted and the power
supply is connected to an appropriate AC outlet. If scanned data still does not transmit to the host, reestablish a
connection with the host:
1.Disconnect the power supply from the cradle.
2.Disconnect the host interface cable from the cradle.
3.Wait three seconds.
4.Reconnect the host interface cable to the cradle.
5.Reconnect the power supply to the cradle, if required.
6.Reestablish pairing with the cradle by scanning the pairing bar code.
NOTE The CR0078-S does not always require a power supply whereas the CR0008-S always requires a power
supply.
1 - 8Symbol DS6878 Product Reference Guide
Mounting the Cradle
For information on mounting the cradle, refer to the documentation included with the cradle.
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