without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted unde r
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website:
-02 Rev A2/2007Update service information; correct Symbol PTC Terminal bar code; specify that
-03 Rev A7/2007Add DPM version information, including new decode zones and DPM Scanning
-04 Rev A8/2008Add 2D decode zones, add Decode Mirror Images parameter , r emoved IBM XT bar
iii
Multipoint mode does not support Beep on <BEL> feature.
parameter; added picklist mode, new UPC/EAN Supplemental options, Bookland
ISBN format, 4State Post al, Inverse 1D, Data Matrix Inverse, Micro QR, QR Inverse,
Aztec, Aztec Inverse parameters.
code and keyboard from Keyboard Wedge section , add Code 128 Lengths and Post
US4 options, change UCC/EAN-128 code type name to GS1-128.
ivSymbol DS3478 Product Reference Guide
Table of Contents
About This Guide
Introduction.................................................................................................................... xv
Configurations................................................................................................................ xv
Chapter Descriptions ..................................................................................................... xv
Notational Conventions.................................................................................................. xvi
Related Publications...................................................................................................... xvii
Service Information........................................................................................................ xvii
The Symbol DS3478 Smart Focus Digital Scanner Product Reference Guide provides general instructions for
setting up, operating, maintaining, and troubleshooting the digital scanner.
Configurations
This guide includes the following configurations:
•
DS3478-SF - Standard focus
•
DS3478-HD - High density scanning
•
DS3478-DP - Direct part mark (DPM) decoding support.
Chapter Descriptions
•
Chapter 1, Getting Started provides a product overview and unpacking instructions.
•
Chapter 2, Digital Scanning describes parts of the digital scanner, beeper and LED definitions, and how to
use the digital scanner.
•
Chapter 3, Maintenance and Technical Specifications provides information on how to care for the digital
scanner, troubleshooting, and technical specifications.
•
Chapter 4, User Preferences provides programming bar codes for selecting user preference features for the
digital scanner.
•
Chapter 5, Decoding Preferences describes digital scanner preference features and provides programming
bar codes for selecting these features.
•
Chapter 6, Keyboard Wedge Interface provides information for setting up the digital scanner for keyboard
wedge operation.
•
Chapter 7, RS-232 Interface provides information for setting up the digital scanner for RS-232 operation.
•
Chapter 8, USB Interface provides information for setting up the digital scanner for USB operation.
xviSymbol DS3478 Product Reference Guide
•
Chapter 9, IBM 468X/469X Interface provides information for setting up the digital scanner with IBM
468X/469X POS systems.
•
Chapter 10, Wand Emulation Interface provides information for setting up the digital scanner for wand
emulation operation.
•
Chapter 11, Scanner Emulation Interface provides information for setting up the digital scanner for scanner
emulation operation.
•
Chapter 12, 123Scan provides information on the PC-based scanner configuration tool 123Scan.
•
Chapter 13, Symbologies describes all symbology features and provides programming bar codes for
selecting these features.
•
Chapter 14, Miscellaneous Scanner Option s includes features frequently used to customize how data
transmits to the host device.
•
Chapter 15, Advanced Data Formatting (ADF) describes how to customize scanned data befo re transmitting
to the host.
•
Appendix A, Standard Defaul t Parameters provides a table of all host and miscellaneous scanner defaults.
•
Appendix B, Programming Reference provides tables of Symbol and AIM code identifiers and modifier
characters.
•
Appendix C, Sample Bar Codes includes sample bar codes for supported code types.
•
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
Notational Conventions
The followingconventions are used in this document:
•
Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.
•
Throughout the programming bar code menus, asterisks (*) denote default parameter settings.
* Indicates Default
*Baud Rate 9600
Feature/Option
Related Publications
The Symbol DS3478 Quick Start Guide (p/n 72-72130-xx) provides general information for getting started with the
digital scanner, including basic setup and operation instructions.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
About This Guide xvii
Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
xviiiSymbol DS3478 Product Reference Guide
Chapter 1 Getting Started
Introduction
The Symbol DS3478 combines excellent digital scanning performance and advanced ergonomics to provide the
best value in a lightweight digital scanner, ensuring comfort and ease of use for extended periods of time.
Figure 1-1
Symbol DS3478 Smart Focus Digital Scanner
Smart Focus Scanning
The digital scanner supports a Smart Focus mode which toggles the focus position after every frame between near
and far focus, optimizing decoding performance when scanning a combination of small and large bar codes. See
Focus Mode on page 5-3 to select this mode.
1 - 2Symbol DS3478 Product Reference Guide
Host Interfaces
This digital scanner supports the following host interfaces through communication with a cradle:
•
Standard RS-232 connection to a host.
•
Keyboard wedge connection to a host, where scanned data is interpreted as keystrokes. The following
international keyboards are supported (for Windows™ environment): North American, German, French,
French Canadian, Spanish, Italian, Swedish, UK English, Japanese, and Brazilian-Portuguese.
•
Wand emulation connection to a mobile computer, a controller, or host, which collects the data as wand data
and decodes it.
•
Scanner emulation connection to a mobile computer or a controller, which collects the data and interprets it
for the host.
•
IBM® 468X/469X hosts.
•
USB connection to a host. The digital scanner autodetects a USB host and defaults to the HID keyboard
interface type. Select other USB interface types by scanning programming bar codes. The following
international keyboards are supported (for Windows™ environment): North America, German, French,
French Canadian, Spanish, Italian, Swedish, UK English, Japanese, and Brazilian-Portuguese.
•
Synapse capability, which allows connection to a wide variety of host systems using a Synapse cable and
Synapse adapter cable. The digital scanner autodetects the Synaps e interface.
•
Configuration via 123Scan.
Unpacking the Digital Scanner
Remove the digital scanner from its packing and inspect it. If the digital scanner was damaged in transit, contact
Motorola Enterprise Mobility Support. See page xvii for contact information. KEEP THE PACKING. It is the
approved shipping container and should be used if the equipment needs to be returned for servicing.
The Digital Scanner Cradle
The digital scanner cradle serves as a stand, charger, and host interface for the digital scanner. There are two
versions of the cradle:
•
Charging cradle with radio: All communication between the cordless digit al scanne r and the host computer
occurs through the cradle. Each bar code contains programming instructions or other data unique to the bar
code pattern. The digital scanner transmits bar code data to the cradle via a wireless radio antenna. The
cradle then sends that information via an interface cable to the host computer for interpretation.
•
Charge-only cradle: This cradle serves as a sta nd and battery charger. Since one radio-enabled cradle can
receive information from up to four digital scanners, it is possible to have several charge-only cradles.
The charging cradle with radio supports two modes of operation:
•
Single point mode: the cradle communicates with one digital scanner.
•
Multipoint mode: the cradle communicates with more than one digital scanner.
The cradle sits on a desktop or mounts on a non-horizontal surface (such as a wall or forklift), depending on the
environment. For more information about mounting options and procedures, refer to the documentation included
with the cradle.
Cradle Parts
Getting Started1 - 3
Mounting
Screw Hole
Latch
Charging/
Communications
Contacts
Figure 1-2
Cradle Front View
Mounting
Screw Hole
Pairing
Bar Code
Mounting
Screw Hole
Latch
1 - 4Symbol DS3478 Product Reference Guide
Rubber Foot
Mounting Screw Hole
Host Port
Power Cable Groove
Rubber Foot
Figure 1-3
Cradle Back View
Connecting the Cradle
Rubber Foot
Mounting Screw Hole
Power Port
Host Cable Groove
Mounting Screw Hole
Converter Knob
Rubber Foot
Important: Connect the interface cable and power supply in the following order to ensure proper operation of the
digital scanner and cradle. Note that this procedure includes two different power supply options.
1.Disconnect the power supply from the digital scanner cradle. See Figure 1-4.
2.Insert the modular connector of the interface cable into the host interface port on the back of the digital scanner
cradle.
3.If using a power supply that connects to the interface cable, insert this power supply into the power connector
on the interface cable, and the other end into an AC supply (see the cradle’s Quick Reference Guide for more
information).
4.Insert the other end of the inte rface cab le into the ap propriate port on the host computer (see the specific host
chapter for information on host connections).
Getting Started1 - 5
5.If using an external power supply, insert the power cable into the power port on the back of the digital scanner
cradle, and connect the power supply to an approved AC supply (see the cradle’s Quick Reference Guide for
more information).
Power Port
Figure 1-4
NOTE Disconnect the power supply before changing host cables, or the digital scanner may not recognize the
Host Port
Connecting the Cables to the Cradle
new host.
Different hosts require different cables. The connectors illustrated in each host chapter are examples only.
The connectors may be different from those illustrated, but the steps to connect the digital scanner are the
same.
Supplying Power to the Cradle
The cradle receives power from one of two sources:
•
An external power supply.
•
When connected to a powered host through a host cable that supplies power.
The cradle detects whether the host or an externa l supply is supplying power. It always draws power from the
external supply when available, regardless of the presence of power from a host.
Using the Host to Supply Power
When connecting the cradle to a powered host, the host can sometimes power the cradle rather than an external
power supply. Consider the following when powering from a host:
•
The digital scanner charges at a slower rate than when charging from an external power supply.
•
The cradle can charge a digital scanner only in single point mode. An external power supply is required to
charge a digital scanner in multipoint mode.
•
A powered USB port provides enough power to the cradle for charging.
•
Not all hosts provide enough power to the cradle for charging. For these hosts, connect an external power
supply.
NOTE The radio link functions normally when the cradle draws power from a host.
For more information on single and multipoint operation, see Pairing on page 1-9.
1 - 6Symbol DS3478 Product Reference Guide
Connecting a Synapse Cable Interface
NOTE Refer to the Synapse Interface Guide provided with the Synapse cable for more information.
Synapse Smart Cables enable interfacing to a variety of hosts. The appropriate Synapse cable detects the host.
To host
Synapse Smart Cable
Synapse adapter cable
To digital scanner cradle
Figure 1-5
1.Plug the Synapse adapter cable into the bottom of the digital scanner cradle, as described in Connecting the
Synapse Cable Connection
Cables to the Cradle on page 1-5.
2.Align the ‘S’ on the Synapse adapter cable with the ‘S’ on the Synapse Smart Cable and plug the cable in.
3.Connect the other end of the Synapse Smart Cable to the host.
Reestablishing a Lost Connection to Host
If scanned data does not transmit to the cradle’s host, ensure you connected all cables securely, including the
power supply . If scanned data still does not transmit to the host, reestablish connection with the host:
1.Disconnect the power supply from the cradle.
2.Disconnect the host interf ace cable from the cradle.
3.Wait three seconds.
4.Reconnect the host interface cable to the cradle.
5.Reconnect the power supply to the cradle.
6.Re-establish pairing with the cradle.
Mounting the Cradle
For information on mounting the cradle, refer to the documentation included with the cradle.
Removing and Inserting the Battery
The battery resides in a chamber in the digital scanner handle. To insert the battery:
1.Insert a coin or flathead screwdriver in the slot at the base of the digital scanner, then turn the slot
counterclockwise to release the latch.
2.Open the latch.
3.If a battery is already installed, turn the digital scanner upright to slide the battery out.
4.Slide the new battery into th e cha mber, with the rounded side toward the back and the contacts facing into the
chamber.
Getting Started1 - 7
Figure 1-6
5.Close the latch.
6.Insert a coin or flathead screwdriver in the slot at the base of the digital scanner, press down gently, and turn
the slot clockwise to lock the latch in place.
Inserting the Battery
1 - 8Symbol DS3478 Product Reference Guide
Charging the Battery
For best performance, fully charge the digital scanner battery before using the digital scanner for the first time. To
charge the battery, place the digital scanner in the cradle, ensuring that the metal contacts on the bottom of the
digital scanner touch the contacts on the cradle. The battery begins charging. A complete charge can take up to
four hours, depending on the remaining charge in the battery.
Charge within the recommended temperature of 32° to 104° F (0° to 40° C) nominal, 41° to 95° F (5° to 35° C)
ideal.
Charging LED
The flashing green LED indicates charging activity. See Table 2-2 on page 2-5. If the digital scanner is charging in
fast mode (external power supply is present), the green LED blinks quickly (on for 0.25 seconds, off for 0.75
seconds). If the digital scanner is charging in slow mode (host-powered mode), the LED blinks slowly (on for 0.5
seconds, off for 1.5 seconds).
Charging Problem LED
A solid or flashing red LED during charging indicates a charging problem. See Table 2-2 on page 2-5 for definitions
of error conditions and the appropriate action to take.
Inserting the Digital Scanner in the Cradle
Insert the digital scanner in the cradle so that the metal contacts on the bottom of the digital scanner handle touch
the contacts on the cradle:
1.With a slightly rot ated motion, insert the digital scanner into the cradle top first.
2.Push the handle down until it clicks into place, engaging the contacts in the cradle and digital scanner.
Getting Started1 - 9
Figure 1-7
Pairing
Pairing is the process by which a digital scanner initiates communication with a cradle. The cradle has multipoint
capability, and can pair with up to four digital scanners at a time. The cradle includes a pairing bar code.
To pair the digital scanner with the cradle, scan the pairing bar code on the cradle. A short low-high beep indicates
successful pairing.
Inserting the Digital Scanner in the Cradle
NOTE The pairing bar code that connects the digital scanner to a cradle is unique to each cradle.
Do not scan data or parameters until pairing completes.
1 - 10Symbol DS3478 Product Reference Guide
Unpairing
Unpair the digital scanner from the cradle to make the cradle availabl e for pairing with ano ther digital scanner. Scan
the Unpairing bar code on page 4-13 to unpair the digital scanner from its cradle.
NOTE The Symbol DS3478 Quick Start Guide also includes an unpairing bar code.
Configuring the Digital Scanner
Use the bar codes in this manual or the 123Scan configuration program to configure the digital scanner. See
Chapter 4, User Preferences and each host chapter for information about programming the digital scanner using
bar code menus. See Chapter 12, 123Scan to configure the digital scanner using this configuration program.
123Scan includes a help file.
Chapter 2 Digital Scanning
Introduction
This chapter provides beeper and LED definitions, digital scanning techniques, general scanning instructions and
tips, and decode zone diagrams.
Scan Window
Tether Plate
LED
Indicators
Scan Trigger
Figure 2-1
Parts of the Digital Scanner
2 - 2Symbol DS3478 Product Reference Guide
Beeper Definitions
The digital scanner emits different beeper sequences and p atterns to indicate its status. Table 2-1 defines beep
sequences that occur during both normal scanning and while programming the digital scanner.
Table 2-1
Standard Use
Short low-short medium-short high beepsPower up.
One short high beepThe digital scanner successfully decoded a bar code
Four long low beepsA communication error occurred while transmitting a
Long low-high beepsAttempt to pair with the cradle was unsuccessful. Ensure
Four short high beepsLow battery indication.
Long low-high-low-high beepsAttempt to pair with a cradle that is already paired with
Five long low beepsConversion or format error.
Low-high-low beepsADF transmit error.
Standard Beeper Definitions
Beeper SequenceIndication
(if the decode beeper is enabled).
scanned symbol to a host. The data is ignored. This
occurs if the digital scanner is not properly configured or
if the digital scanner has disconnected from the cradle.
that the cradle has power; if not, cycle power to the
cradle and re-attempt the pairing.
the maximum number of digital scanners.
Short high-short high-short low-short low beepsRadio failure.
Cordless Digital Scanner Connection
Short low-short high beepsThe digital scanner connected to the cradle after
scanning a pairing bar code or automatically after a
disconnect.
Short high-short low beepsThe digital scanner disconnected from the cradle either
because the digital scanner moved out of range of the
cradle, the USB host suspended the cradle, or cradle
power was interrupted.
Parameter Menu Scanning
Short high beepCorrect entry scanned or correct menu sequence
performed.
Long low-long high beepsInput error; incorrect bar code, programming sequence
or
Cancel
program mode.
Short high-short low beepsKeyboard parameter selected. Enter value using
numeric bar codes.
scanned. The digital scanner remains in ADF
Digital Scanning2 - 3
Table 2-1
Short high-short low-short high-short low beepsSuccessful program exit with change in the parameter
Code 39 Buffering
High-low beepsNew Code 39 data was entered into the buffer.
Three long high beepsCode 39 buffer is full.
Low-high-low beepsThe Code 39 buffer was erased or there was an attempt
Low-high beepsA successful transmission of buffered data.
Macro PDF
Two long low beeps File ID error. A bar code not in the current Macro PDF
Three long low beeps Out of memory. There is not enough buffer space to
Four long low beeps Bad symbology. Scanned a 1D or 2D bar code in a
Standard Beepe r Definitions (Continued)
Beeper SequenceIndication
setting.
to clear or transmit an empty buffer.
sequence was scanned.
store the current Macro PDF symbol.
Macro PDF sequence, a duplicate Macro PDF label, a
label in an incorrect order, or trying to transmit an empty
or illegal Macro PDF field.
Five long low beeps Flushing Macro PDF buffer.
Fast warble beepAborting Macro PDF sequence.
Low-high beepsFlushing an already empty Macro PDF buffer.
ADF Programming Normal Data Entry
High-low beepsEnter another digit. Add leading zeros to the front if
necessary.
Low-low beepsEnter another alphabetic character or scan the
Message
High-high beepsEnter another criterion or action, or scan the
bar code.
High-low-high-low beepsRule saved. Rule entry mode exited.
High-low-low beepsAll criteria or actions cleared for current rule, continue
entering rule.
Low beepDelete last saved rule. The current rule is left intact.
Low-high-high beepsAll rules have been deleted.
Short low-short high-short low-short high beepsOut of host ADF parameter storage space. Scan
Default Parameter on page 4-3
bar code.
.
End of
Save Rule
Set
2 - 4Symbol DS3478 Product Reference Guide
Table 2-1
ADF Programming Error Indications
Low-high-low-high beepsOut of rule memory. Erase some existing rules, then try
Low-high-low beepsCancel rule entry. Rule entry mode exited because of an
Host Specific
Standard Beepe r Definitions (Continued)
Beeper SequenceIndication
to save rule again. (It is not necessary to re-enter the
current rule.)
error or the user asked to exit rule entry.
USB only
Four short high beepsThe digital scanner did not complete initialization. Wait
several seconds and scan again.
Short low-short medium-short high beep sequence
after scanning a USB device type
Short low-short medium-short high beep sequence
occurs more than once
The digital scanner must establish communication with
the bus before it can operate at the highest power level.
The USB bus can put the digital scanner in a state where
power to the digital scanner is cycled on and off more
than once. This is normal and usually happens when the
PC cold boots.
RS-232 only
Short high beepA <BEL> character is received and Beep on <BEL> is
enabled.
Low-high beepsEntry error, wrong bar code scanned. Re-enter criterion
or action. All previously entered criteria and actions are
retained. Criteria or action list is too long for a rule.
LED Definitions
In addition to beeper sequences, the digital scanner uses a two-color LED to indicate its status. Table 2-2 explains
LED sequences.
Digital Scanning2 - 5
Table 2-2
Standard Use
OffNo power is applied to the digital scanner, or the digital scanner is on and ready to
GreenThe digital scanner successfully decoded a bar code.
RedA data transmission error or digital scanner malfunction occurred.
Charging Use
Green Slow FlashThe digital scanner is in the cradle and is charging in slow mode (occurs when the
Green Fast FlashThe digital scanner is in the cradle and is charging in rapid mode (occurs when an
Red fast flash
(two flashes per second)
Red slow flash
(one flash per second)
Red and green flash
LED Status Indications
LEDIndication
scan.
host cable powers the cradle).
external power supply powers the cradle).
Overcharge condition. Contact Motorola Enterprise Mobility Support.
Battery voltage not increasing with charge. Replace the battery.
Temperature fault. Move the cradle to a location where the temperature is 0
o
optimal charging temperature is 5
- 35o C.
o
- 40o C;
2 - 6Symbol DS3478 Product Reference Guide
Digital Scanning
See Chapter 1, Getting Started to install and program the digital scanner. Also see DPM Scanning on page 5-5 for
DS3478-DP (DPM) digital scanning. To scan:
1.Aim the digital scanner at the bar code.
2.Press the scan trigger.
Figure 2-2
Aiming the Digital Scanner
The digital scanner projects a red laser aiming pattern which allows positioning the bar code or object within
the field of view.
Figure 2-3
Laser Aiming Pattern
If necessary, the digital scanner turns on its red LEDs to illuminate the target bar code.
3.Center the symbol in any orienta tion within the aiming pattern. Be sure the entire symbol is within the
rectangular area formed by the brackets in the pattern.
1D bar code symbol
2D bar code symbol
2D dot peen DPM symbol
Figure 2-4
Aiming Pattern
Centering Symbol in Aiming Pattern
Digital Scanning2 - 7
4.Hold the trigger until the digital scanner beeps, indicating it successfully decoded the bar code. For more
information on beeper and LED definitions, see Table 2-1 and Table 2-2.
This process usually occurs instantaneo usly. Steps 2 - 4 are repeated on poor quality or dif ficult bar code s, until the
bar code decodes, you release the trigger, or the Decode Session Timeout occurs.
NOTE Scanning Direct Part Marks (DPMs) with the DS3478-DP (DPM) Digital Scanner: Due to the reflective
nature of some surfaces used with DPMs (see Figure 2-4 on page 2-6), to achieve the best results when
scanning DPMs, tilt the scanner at an angle relative to the target (25-45 degrees is recommended). As a
guide, if you are decoding a 23 mil dot peen mark and the scanner is set to the near field focus, present
the target between one and four inches from the nose of the scanner at a minimum tilt of 30 degrees.
When scanning standard (non-DPM) bar codes with any configuration of the DS3478 digital scanner,
follow the standard aiming instructions described in Aiming.
Aiming
Hold the digital scanner between two and nine inches (depending on symbol density; see Decode Zones on page
2-8) from the symbol, centering the aiming pattern cross hairs on the symbol.
The aiming pattern is smaller when the digital scanner is closer to the symbol an d larger when it is farthe r from the
symbol. Scan symbols with smaller bars or elements (mil size) closer to the digital scanner, and those with larger
bars or elements (mil size) farther from the digital scanner.
The digital scanner can also read a bar code within the aiming pattern but not centered. The top examples in
Figure 2-5 show acceptable aiming options, while the bottom examples do not decode.
Figure 2-5
012345
012345
Acceptable and Incorrect Aiming
012345
012345
2 - 8Symbol DS3478 Product Reference Guide
Decode Zones
DS3478-SF Near Focus - 1D and PDF417
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
2.0
2.3
1.3
1.8
0.8
*
*
15 mil PDF417
5 mil
6.67 mil PDF417
7.5 mil
10 mil PDF417
13 mil (100% UPC)
20 mil
5.5
4.5
5.8
6.0
6.3
7.3
9.5
in.
2.5
1.25
1.25
2.5
0
cm
6.35
3.18
0
3.18
6.35
W
i
d
t
h
o
f
F
i
e
l
d
In.
cm
Figure 2-6
0
0
2
5.1
468
10.2
15.2
20.3
10
25.4
Depth of Field
* Minimum distance determined by symbol length and scan angle.
Symbol DS3478-SF Near Focus Decode Zone - 1D and PDF417
DS3478-SF Near Focus - 2D Codes
Digital Scanning2 - 9
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
1.79
1.58
1.25
1.71
1.21
5 mil Data Matrix
5 mil QR Code
2.07
7.5 mil
Data Matrix
10 mil Data Matrix
3.00
7.5 mil QR Code
10 mil QR Code
3.58
4.25
4.54
4.83
5.00
in.
0.75
0.75
1.5
1.5
cm
0
3.8
1.9
1.9
3.8
W
i
d
t
h
o
0
f
F
i
e
l
d
In.
cm
Figure 2-7
0
0
1.0
2.5
2.03.04.0
5.1
7.6
10.2
5.0
12.7
Depth of Field
* Minimum distance determined by symbol length and scan angle.
Symbol DS3478-SF Near Focus Decode Zone - 2D Codes
2 - 10Symbol DS3478 Product Reference Guide
DS3478-SF Far Focus
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
5 mil
5.0
6.0
7.5 mil
2.8
10 mil PDF417
4.3
1.5
*
*
13 mil (100% UPC)
15 mil PDF417
8.5
8.8
12.3
20 mil
14.5
20.0
in.
5.5
2.75
0
2.75
5.5
cm
14.0
7.0
7.0
14.0
W
i
d
t
h
o
0
f
F
i
e
l
d
In.
cm
Figure 2-8
0
0
5
12.725.4
1015
38.1
20
50.8
Depth of Field
* Minimum distance determined by symbol length and scan angle.
Symbol DS3478-SF Far Focus Decode Zone
DS3478-SF Smart Focus
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
5 mil
2.0
6.67 mil PDF417
2.3
1.3
0.8
*
*
7.5 mil
1.8
15 mil PDF417
6.0
4.5
8.5
10 mil PDF417
8.8
13 mil (100% UPC)
20 mil
12.3
14.5
20.0
in.
5.5
2.75
0
2.75
5.5
cm
14.0
14.0
7.0
0
7.0
Digital Scanning2 - 11
W
i
d
t
h
o
f
F
i
e
l
d
In.
cm
Figure 2-9
0
0
5
12.725.4
1015
38.1
20
50.8
Depth of Field
* Minimum distance determined by symbol length and scan angle.
Symbol DS3478-SF Smart Focus Decode Zone
2 - 12Symbol DS3478 Product Reference Guide
DS3478-HD/DPM Near Focus - 1D and PDF417
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
in.
2.0
1.0
cm
0
5.1
2.5
W
i
d
t
h
o
0
f
In.
cm
Figure 2-10
5.1
F
i
e
l
d
4 mil PDF417
3.7
2.9
1.64
10 mil PDF417
*
*
*
20 mil Dot Peen (DPM Version Only)
1.4
0
0
5 mil
6.67 mil PDF417
2.5
2.1
15 mil PDF417
7.5 mil
13 mil (100% UPC)
2.7
2.7
2
5.1
4.1
20 mil
468
10.2
4.5
4.5
4.8
5.0
5.6
15.2
7.5
20.3
1.0
2.0
2.5
Depth of Field
* Minimum distance determined by symbol length and scan angle.
DS3478-HD/DPM Near Focus Decode Zone - 1D and PDF417
DS3478-HD/DPM Near Focus - 2D Codes
Digital Scanning2 - 13
Note: Typical performance at 73°F (23°C)
on high quality symbols in normal room light.
Vcc = 3.3V
Top of
scanner
0.88
0.63
0.58
0.5
0.83
0.83
0.67
0.33
4 mil Data Matrix
5 mil Data Matrix
7.5 mil
Data Matrix
10 mil Data Matrix
4 mil QR Code
5 mil QR Code
7.5 mil QR Code
10 mil QR Code
1.63
1.92
1.96
2.00
2.38
2.34
2.42
2.54
in.
0.7
0.35
0.35
0.7
0
cm
1.8
0.9
0
0.9
1.8
W
i
d
t
h
o
f
F
i
e
l
d
In.
cm
Figure 2-11
0
0
0.5
1.3
1.01.52.0
2.5
3.8
5.1
2.5
6.4
Depth of Field
* Minimum distance determined by symbol length and scan angle.
DS3478-HD/DPM Near Focus Decode Zone - 2D Codes
2 - 14Symbol DS3478 Product Reference Guide
DS3478-HD/DPM Far Focus
Note: T ypical perf or mance at 73°F (23°C)
on high quality symbols in nor mal room light.
Vcc = 3.3V
Top of
scanner
in.
4
2
0
cm
10.2
5.1
W
i
d
t
h
o
0
f
In.
cm
* Minimum distance determined by symbol length and scan angle.
Figure 2-12
5 mil
7.5 mil
5
5.3
7.5
7.6
9.5
9.5
11.0
10.7
20 mil
10 15
15.0
38.1
4.0
6.67mil PDF417
4.5
3.2
10 mil PDF417
4.3
13 mil (100% UPC)
3.0
*
*
20 mil Dot Peen (DPM Version Only)
15 mil PDF417
2.6
0
0
12.7 25.4
Depth of Field
DS3478-HD/DPM Far Focus Decode Zone
5.1
2
4
10.2
F
i
e
l
d
DS3478-HD/DMP Smart Focus
Note: T ypical perf or mance at 73°F (23°C)
on high quality symbols in nor mal room light.
Vcc = 3.3V
Top of
scanner
in.
4
2
0
cm
10.2
5.1
Digital Scanning2 - 15
W
i
d
t
h
o
0
f
20 mil Dot Peen (DPM Version Only)
In.
cm
* Minimum distance determined by symbol length and scan angle.
Figure 2-13
2
4
1.64
2.5
2.1
*
*
*
1.4
0
0
5 mil
6.67mil PDF417
10 mil PDF417
13 mil (100% UPC)
2.7
15 mil PDF417
7.5 mil
5.3
7.5
7.6
20 mil
5
12.7 25.4
9.5
9.5
11.0
10.7
15.0
10 15
38.1
Depth of Field
DS3478-HD/DPM Smart Focus Decode Zone
5.1
10.2
F
i
e
l
d
2 - 16Symbol DS3478 Product Reference Guide
Chapter 3 Maintenance and Technical
Specifications
Introduction
This chapter provides digital scanner maintenance and troubleshooting information, technical specifications, and
signal descriptions (pinouts).
Maintenance
Cleaning the scan window is the only maintenance required. A dirty window can affect scanning accuracy.
•
Do not allow any abrasive material to touch the window.
•
Remove any dirt particles with a damp cloth.
•
Wipe the window using a tissue moistened with ammonia/water.
•
Do not spray water or other cleaning liquids directly onto the window.
3 - 2Symbol DS3478 Product Reference Guide
Troubleshooting
Table 3-1
Nothing happens when the
scan trigger is pressed.
The digital scanner emits short
low-short medium-short high
beep sequence.
The digital scanner emits short
high-short high-short
low-short-low beep sequence.
Troubleshooting
ProblemPossible CausesPossible Solutions
No power to the digital
scanner.
The digital scanner is
disabled.
If using RS-232 Nixdorf B
mode, CTS is not asserted.
The aiming pattern is
disabled.
Decoding illumination is
disabled.
The digital scanner is
powering up.
Radio failure.Cycle power to the cradle and re-attempt pairing.
Check battery.
Ensure that end cap to battery chamber is
secured.
For Synapse or IBM 468x mode, enable the digit al
scanner via the host interface. Otherwise, see the
technical person in charge of scanning.
Assert CTS line.
Enable the aiming pattern. See
Pattern on page 5-4
Enable illumination. See
page 5-4
Normal when battery is inserted.
.
.
Decoding Illumination on
Decode Aiming
The digital scanner emits the
aiming pattern, but does not
decode the bar code.
The digital scanner emits four
short high beeps.
Digital scanner is not
programmed for the correct
bar code type.
Bar code symbol is
unreadable.
Bar code is out of range
from the digital scanner.
The symbol is not
completely inside aiming
pattern.
Battery is low.Charge the battery. See
Ensure the digital scanner is programmed to read
the type of bar code being scanned.
Check the symbol to ensure it is not defaced. Try
scanning test bar codes of the same bar code
type. See
bar codes.
Move digital scanner closer to or further from bar
code.
Move the symbol completely within the aiming
pattern.
page 1-8
Appendix C, Sample Bar Codes
.
for test
Charging the Battery on
Maintenance and Technical Specifications3 - 3
Table 3-1
The digital scanner emits a
disconnect (short high-short
low) beep sequence.
The digital scanner emits four
long low beeps after scanning
a bar code.
Troubleshooting (Continued)
ProblemPossible CausesPossible Solutions
The digital scanner
disconnected from the
cradle because it is too far
from the cradle.
The digital scanner
disconnected from the
cradle because the cradle
lost power or was placed in
USB suspend mode.
The cradle did not complete
USB initialization.
The incorrect host interface
cable is used.
The interface/power cables
to the cradle are loose.
The digital scanner is not
paired to a cradle.
Move closer to the cradle and listen for a
reconnection beep (short low-short high).
Check power connections to the cradle, and if
using a USB cable, check to make sure the host
computer has not entered a power save mode.
Wait several seconds and scan again.
Connect the correct host interface cable.
Secure all cable connections.
Scan the PAIR bar code on the cradle connected
to the host that is to receive data.
The digital scanner decodes
the bar code, but does not
transmit the data to the host.
The digital scanner emits five
long low beeps after decoding
a bar code.
The digital scanner
disconnected.
A transmission error was
detected.
The digital scanner is not
paired to the host-connected
interface.
The cradle is not
programmed for the correct
host interface.
The interface cable is loose.Secure all cable connections.
The cradle lost connection
to the host.
A conversion error or format
error occurred.
See previous disconnect beep sequence.
Ensure the cradle’s communication parameters
match the host's setting.
Pair the digital scanner to the cradle (using the
PAIR bar code on the cradle).
Check digital scanner host parameters or edit
options.
See
Reestablishing a Lost Connection to Host on
page 1-6
Properly configure the digital scanner’s conversion
parameters.
.
3 - 4Symbol DS3478 Product Reference Guide
Table 3-1
Troubleshooting (Continued)
ProblemPossible CausesPossible Solutions
The host displays scanned
data incorrectly.
The digital scanner emits short
high-short high- short high-long
low beep sequence when it is
not in use.
The digital scanner emits long
low-long high beep sequence
during programming.
The digital scanner emits short
low-short high- short low-short
high beep sequence during
programming.
The cradle’s host
communication parameters
do not match the host’s
parameters.
Select the correct host.
For RS-232, ensure the cradle’s communication
parameters match the host’s settings.
For a Keyboard Wedge configuration, prog ram the
system for the correct keyboard type, and turn off
the CAPS LOCK key.
Properly program editing options (e.g., UPC-E to
UPC-A conversion).
RS-232 receive error.Normal during host reset. Otherwise, ensure the
digital scanner’s RS-232 parity setting matches the
host setting.
Input error or
code was scanned.
Out of ADF parameter
Cancel
bar
Scan the correct numeric bar codes within range
for the parameter programmed.
Erase all rules and re-program with shorter rules.
storage space.
Out of Synapse parameter
storage space.
Scan
Set Synapse Defaults
bar code from the
appropriate Synap se Interface Guide for cables no
longer in use and re-program the digital scanner
for the current host interface.
The digital scanner emits
Clearing Code 39 buffer.Normal when scanning the Code 39 Buffering
low-high-low beeps.
The digital scanner emits one
short high beep when it is not in
In RS-232 mode, a <BEL>
character is received.
use.
The digital scanner emits short
low-short medium-short high
The digital scanner is
powering up.
beep sequence.
The battery does not charge.The cradle is outside the
charging temperature range.
The battery door falls off.The digital scanner was
dropped.
NOTE If problems still occur, contact the distributor or Motorola Enterprise Mobility Support. See page xvii for
contact information.
Clear Buffer
bar code or upon attempt to transmit
an empty Code 39 buffer.
Normal when
Beep on <BEL>
is enabled and the
digital scanner is in RS-232 mode.
Normal when the battery is inserted.
Charge within the recommended temperature of
32° to 104° F
(0° to 40° C) nominal, 41° to 95° F (5° to 35° C)
ideal.
Snap the battery door back in to reinstall.
Technical Specifications
Maintenance and Technical Specifications3 - 5
Table 3-2
BatteryRechargeable Lithium-Ion 2200 mAh (3.7V)
Decode CapabilityUPC/EAN, UPC/EAN with supplementals, Bookland EAN, JAN 8 & 13, Coupon Code,
Beeper OperationUser-selectable: Enable, Disable
Beeper VolumeUser-selectable: Three levels
Beeper ToneUser-selectable: Three tones
Field of View30º +/- 2º horizontal
Yaw Tolerance± 50° from nominal
Pitch Tolerance± 60° from nominal
Roll Tolerance± 180° from nominal
Technical Specifications - Symbol DS3478 Digital Scanner
ItemDescription
Code 128, GS1-128, Code 39, Code 39 Full ASCII, Code 39 Trioptic, Code 32, Code
93, Code 11, Interleaved 2 of 5, Discrete 2 of 5, IATA 2 of 5, Codabar (NW7), MSI,
Inverse 1D, US Postnet, US Planet, UK Postal, Japan Postal, Australia Postal, Dutch
Postal, 4State Postal, GS1 DataBar, Composite Codes, PDF417, MicroPDF,
Maxicode, Data Matrix (ECC 200), QR Code, MicroQR, QR Inverse, Aztec, Aztec
Inverse, DPM (DPM version only).
22.5º +/- 2º vertical
Print Contrast Minimum25% minimum reflectance differential, measured at 650 nm.
Ambient Light Immunity10,000 Ft Candles (107,600 Lux)
Durability6.5 ft (2.0 m) drops to concrete
Operating Temperature-4° to 122° F (-20° to 50° C)
Storage Temperature-40° to 140° F (-40° to 60° C)
Charging Temperature32° to 104° F (0° to 40° C) nominal, 41° to 95° F (5° to 35° C) ideal
Humidity5% to 95% (non-condensing)
ESD15 kV air discharge
8 kV contact discharge
Weight14.6 oz (414 grams)
Dimensions:
Minimum Element Width5 mil (0.127 mm)
Interfaces SupportedKeyboard Wedge, RS-232, USB, IBM 468X/469X, Wand Emulation, Scanner
Radio LinkBluetooth Class 1/Class 2 (2.4 GHz)
Electrical SafetyCertified to UL60950-1, CSA 22.2 No. 60950-1, EN60950-1/IEC60950-1
Input Transient ProtectionEN301 489-1 Clause 9.4, EN301 489-17 Clause 6 Section 1
EMIFCC Part 15 Class B, ICES-003 Class B, EN 55022 1994 A1:1995 + A2:1997, Japan
Table 3-3
Power Requirements4.75 - 14.0 VDC
Technical Specifications - Symbol DS3478 Digital Scanner (Continued)
ItemDescription
IEC60825-1 1993 + A1:1997 + A2:2001
Emulation, Synapse, 123Scan
VCCI
Technical Specifications - STB 3478 Cradle
ItemDescription
Typical Current Draw
Not Charging:105 mA @ 5V
45 mA @ 9V
Fast Rate Charge:955 mA @ 5V
660 mA @ 9V
Slow Rate Charge:480 mA @ 5V
345 mA @ 9V
Interfaces SupportedKeyboard Wedge, RS-232, USB, IBM 468X/469X, Wand Emulation,
Scanner Emulation, Synapse
Operating Temperature-4° to 122° F (-20° to 50° C)
Storage Temperature-40° to 140° F (-40° to 60° C)
Charging Temperature32° to 104° F (0° to 40° C) nominal, 41° to 95° F (5° to 35° C) ideal
Humidity5% to 95% (non-condensing)
ESD15 kV air discharge
8 kV contact discharge
Weight10.5 oz (298 grams)
Dimensions:
Height
Width
Depth
9.5 in. (24.1 cm)
4.0 in (10.2 cm)
2.9 in (7.4 cm)
Maintenance and Technical Specifications3 - 7
Table 3-3
Radio LinkBluetooth Class 1/Class 2 (2.4 GHz)
Electrical SafetyCertified to UL60950-1, CSA 22.2 No. 60950-1, EN60950-1/IEC60950-1
Input Transient ProtectionEN301 489-1 Clause 9.4, EN301 489-17 Clause 6 Section 1
EMIFCC Part 15 Class B, ICES-003 Class B, EN 55022 1994 A1:1995 + A2:1997,
Figure 3-1 illustrates the positions of the cradle’s host port pins.
Pin 10Pin 1
Figure 3-1
Cradle to Host Pin Assignments
The signal descriptions in Table 3-4 apply to the 10-pin RJ connector on the digital scanner cra dle and are for
reference only.
Table 3-4
PinIBMSynapseRS-232
1ReservedSynClockReservedReservedReservedJump to Pin 6DBP
2PowerPowerPowerPowerPowerPowerPower
3GroundGroundGroundGroundGroundGroundGround
4IBM_A(+)ReservedTxDKeyClockDBPReservedSOS
5ReservedReservedRxDTermDataCTSD +Decode
6IBM_B(-)SynDataRTSKeyDataRTSJump to Pin 1Trigger
7ReservedReservedCTSTermClockReservedD -Enable
8ReservedReservedReservedReservedReservedReservedReserved
9ReservedReservedReservedReservedReservedReservedReserved
10ReservedReservedReservedReservedReservedReservedReserved
Digital Scanner Cradle to Host Pin-outs
Keyboard
Wedge
WandUSB
Scanner
Emulation
3 - 8Symbol DS3478 Product Reference Guide
Figure 3-2 illustrates the positions of the digital scanner’s cradle port pins.
Pin 4 Pin 3Pin 2
Figure 3-2
Cradle Pin Assignments
Pin 1
The signal descriptions in Table 3-5 apply to the connector from the digital scanner to the scanner cradle and are
for reference only.
Table 3-5
Digital Scanner to Scanner Cradle Pin-outs
PinDescription
1VCC
2CRADLE_TXD
3CRADLE_RXD
4GND
Chapter 4 User Preferences
Introduction
This chapter describes each user preferen ce fea tu re and provides programming bar codes for selecting these
features for the digital scanner.
The digital scanner ships with the settings shown in the User Preferences Default Table on page 4-2 (also see
Appendix A, Standard Defaul t Parameters for all host and miscellaneous defaults). If the default values suit the
requirements, programming is not necessary.
Set feature values by scanning single bar codes or short bar code sequences. The settings are stored in
non-volatile memory and are preserved when you power down the digital scanner.
The digital scanner communicates with the host through the digital scanner cradle. During setup, you pair the
digital scanner with a cradle, which connects to the host through o ne of several interfa ces (see Pairing on page 1-9
and the applicable host interface chapter). Each cradle can pair with up to four digital scanners.
If not using a Synapse or USB cable, select the host type (see the specific host chapter) after the digital scanner
emits power-up beeps. This is only necessary upon the first power-up when connecting to a new host.
NOTE Disconnect the power supply before changing host cables or the digital scanner may not recognize the
new host.
To return all features to their default values, scan Set All Defaults on page 4-3. Throughout the programming bar
code menus, asterisks (
*) indicate default values.
* Indicates Default
*Medium Frequency
Feature/Option
4 - 2Symbol DS3478 Product Reference Guide
Scanning Sequence Examples
In most cases, scan only one bar code to set a parameter value. For example, to set the beeper tone to high, scan
the High Frequency (beeper tone) bar code under Beeper Tone on page 4-4. The digital scanner issues a fast
warble beep and the LED turns green, indicating a successful parameter en try.
Other parameters, such as Decode Session Timeout, require scanning several bar codes. See the parameter
description for this procedure.
Errors While Scanning
Unless otherwise specified, if you make an error during a scanning sequence, re-scan the correct parameter.
User Preferences Default Parameters
T able 4-1 lists the default s for user preference p arameters. To change any option, scan the appropriate bar code (s)
provided in User Preferences on page 4-3.
NOTE See Appendix A, Standard Default Parameters for all user preference, host, symbology, and
miscellaneous default parameters.
Table 4-1
User Preferences
Set Default ParameterAll Defaults
Parameter ScanningEnable
Beeper ToneMedium
Beeper VolumeHigh
Power ModeReduced
Beep After Good DecodeEnable
Picklist ModeDis abled Always
Decode Session Timeout3.0 seconds
Fuzzy 1D DecodingEnable
Decode Mirror ImagesNever
User Preferences Default Table
ParameterDefault
Page
Number
4-3
4-3
4-4
4-5
4-5
4-6
4-7
4-8
4-8
4-9
Connection Maintenance Interval15 minutes
Radio Output PowerBluetooth Class 1
Parameter BroadcastEnable
Single Point/Multipoint OperationSingle Point
4-10
4-12
4-12
4-13
User Preferences
Set Default Parameter
Scan this bar code to return all parameters to the default values listed in Table A-1 on page A-1.
Parameter Scanning
To disable decoding of parameter bar codes, scan the Disable Parameter Scanning bar code be low . Note that the
digital scanner can still decode the Set Defaults parameter b ar code. To enable decoding of paramete r bar co des,
either scan Enable Parameter Scanning or Set All Defaults.
User Preferences4 - 3
Set All Defaults
*Enable Parameter Scanning
Disable Parameter Scanning
4 - 4Symbol DS3478 Product Reference Guide
Beeper Tone
To select a decode beep frequency (tone), scan the Low Frequency, Medium Frequency, or High Frequency bar
code.
Low Frequency
*Medium Frequency
High Frequency
Beeper Volume
To select a beeper volume, scan the Low Volume, Medium Volume, or High Volume bar code.
Low Volume
Medium Volume
User Preferences4 - 5
*High Volume
Power Mode
This parameter determines whether or not the digital scanner enters reduced power mode after a decode attempt.
When in reduced power mode, the digital scanner draws less current from its battery.
Continuous On
*Reduced Power Mode
4 - 6Symbol DS3478 Product Reference Guide
Beep After Good Decode
Scan one of the following bar codes to select whether the digital scanner beeps after a good decode. If you select
Do Not Beep After Good Decode, the beeper still operates during parameter menu scanning and indicates error
conditions.
*Beep After Good Decode
(Enable)
Do Not Beep After Good Decode
(Disable)
User Preferences4 - 7
Picklist Mode
Parameter # F0h 92h
Picklist mode enables the digital scanner to decode only bar codes that are aligned under the laser crosshair.
Select one of the following picklist modes for the digital scanner:
•
Disabled Always (default) - Picklist mode is always disabled.
•
Enabled Out of Scanstand - Picklist mode is enabled when the digital scanner is out of presentation
(scanstand) mode and disabled when the digital scanner is in presentation mode.
•
Enabled Always - Picklist mode is always enabled.
NOTE If you enabled DPM Scanning on page 5-5, disable Picklist Mode when scanning a DPM bar code.
Picklist performance is not guaranteed for DPM bar codes.
*Disabled Always
(00h)
Enabled Always
(02h)
Enabled Out of Scanstand
(01h)
4 - 8Symbol DS3478 Product Reference Guide
Decode Session Timeout
This parameter sets the maximum time decode processing continues during a scan attempt. It is programmable in
0.1 second increments from 0.5 to 9.9 seconds. The default timeout is 3.0 seconds.
To set a Decode Session Timeout, scan the bar code below. Next, scan two numeric bar codes from Appendix D,
Numeric Bar Codes that correspond to the desired on time. Enter a leading zero for single digit numbers. For
example, to set a Decode Session Timeout of 0.5 seconds, scan the bar code below, then scan the 0 and 5 bar
codes. To correct an error or change the selection, scan Cancel on page D-3.
Decode Session Timeout
Fuzzy 1D Decoding
Enable this parameter to increase aggressiveness when decoding significantly damaged 1D symbols. Disabling
this parameter reduces decode aggressiveness on such symbols, but increases decode aggressiveness on 2D
symbols.
NOTE 123Scan does not support this option.
Disable Fuzzy 1D Decoding
*Enable Fuzzy 1D Decoding
Decode Mirror Images (Data Matrix Only)
Parameter # F1h 19h
Select an option for decoding mirror image Data Matrix bar codes:
•
Always - decode only Data Matrix bar codes that are mirror images
•
Never - do not decode Data Matrix bar codes that are mirror images
•
Auto - decode both mirrored and unmirrored Data Matrix bar codes.
*Never
(00h)
User Preferences4 - 9
Auto
(02h)
Always
(01h)
4 - 10Symbol DS3478 Product Reference Guide
Radio Communications
Connection Maintenance Interval
When a digital scanner disconnects from a cradle due to a Link Supervision Timeout, the digital scanner
immediately attempts to reconnect to the cradle for 30 seconds. If the digital scanner does not reconnected within
30 seconds, it enters low power mode. Thereafter, when you scan a bar code, the digital scanner attempts to
reconnect before transmitting the data.
To guarantee that a disconnected digital scanner can reconnect when it comes back in range, the cradle reserves
the connection for that digital scanner for a period of time defined by the Connection Maintenance Interval. If the
cradle already supports the maximum four digital scanners, and one digital scanner disconnects, a fifth digital
scanner cannot pair to the cradle during this interval. Connection Maintenance Interval options are:
•
15 minutes
•
30 minutes
•
One hour
•
Two hours
•
Four hours
•
Eight hours
•
24 hours
•
Indefinitely.
Considerations
The system administrator determines the Connection Maintenance Interval. A shor ter interval allows new users to
gain access to abandoned connections more quickly, but causes problems if users leave the work area for
extended periods. A longer interval allows existing users to leave the work area for longer periods of time, but ties
up the system for new users.
To avoid this conflict, users who are going off-shift can scan the unpair bar code on page 4-13 to ignore the
Connection Maintenance Interval and make the connection immediately available.
To set the Connection Maintenance Interval, select one of the following bar codes.
*Set Interval to 15 Minutes
Set Interval to 30 Minutes
Connection Maintenance Interval (continued)
Set Interval to 60 Minutes
User Preferences4 - 11
Set Interval to 2 Hours
Set Interval to 4 Hours
Set Interval to 24 Hours
Set Interval to 8 Hours
Set Interval to Forever
4 - 12Symbol DS3478 Product Reference Guide
Radio Output Power
The Symbol DS3478 uses a Class 1 Bluetooth radio with a transmission rang e of up to 100m. Optionally pla ce the
radio in Class 2 operating mode to restrict the transmission range to 10m and reduce the effect of the radio on
neighboring wireless systems.
Scan a bar code to select Class 1 or Class 2 operation.
*Bluetooth Class 1
Bluetooth Class 2
Parameter Broadcast
Enable Parameter Broadcast to broadcast all parameter bar codes scanned to all other digital scanners in the
piconet. Disable this to process parameter bar codes by the individual digital scanner only, and the digital scanner
ignores parameters broadcast from other digit al scanners or from the cradle (e.g., parameters sent via 123Scan).
*Enable Parameter Broadcast
Disable Parameter Broadcast
User Preferences4 - 13
Single Point/Multipoint Operation
The cradle supports communication from up to four digital scanners simultaneously. This multipoint mode requires
an external power supply to charge the digital scanners in the cradle. To power the cradle from the interface cable
(either from the USB hub or from a power supply attached to the interface cable), place the cradle in single point
mode. In single point mode, only one digital scanner can connect to the cradle at a time.
NOTE When operating in bus-powered mode, the cradle must turn off the Bluetooth radio to charge the digital
scanner. For this reason, only charge the digital scanner paired with the cradle in the cradle. Placing
another digital scanner in the cradle for charging disrupts communication with the paired digital scanner.
When setting options while in multipoint mode, allow time for the setting changes to apply to all digital
scanners.
To select single point or multipoint mode, scan the appropriate bar code.
Multipoint Mode
*Single Point Mode
Unpair
Scan the following bar code to disconnect the digital scanner from its cradle.
Unpairing
NOTE The Symbol DS3478 Quick Start Guide also includes the unpairing bar code
4 - 14Symbol DS3478 Product Reference Guide
Chapter 5 Decoding Preferences
Introduction
You can program the digital scanner to perform various functions, or activate different features. This chapter
describes digital scanner preference features and provides programming bar codes for selecting these features.
The digital scanner ships with the settings shown in the Decoding Pr eference s Default Table on page 5-2 (also see
Appendix A, Standard Defaul t Parameters for all host and miscellaneous defaults). If the default values suit
requirements, programming is not necessary.
To set feature values, scan a single bar code or a short bar code sequence. The settings are stored in non-volatile
memory and are preserved even when the dig i tal scanner po we rs do wn .
The digital scanner communicates with the host through the digital scanner cradle. During setup, the digital
scanner is paired with a cradle, which connects to the host through one of several interfaces (see Pairing on page
1-9 and the applicable host interface chapter). Each cradle can pair with up to four digital scanners.
If not using a Synapse or USB cable, select a host type (see each host chapter for specific host information) after
the power-up beeps sound. This is only necessary upon the first power-up when connecting to a new host.
NOTE Disconnect the power supply before changing host cables or the digital scanner may not recognize the
new host.
To return all features to default values, scan the Set Default Parameter on page 4-3. Throughout the programmin g
bar code menus, asterisks (
* Indicates Default
*) indicate default values.
Feature/Option
*Enable Decode Aiming Pattern
5 - 2Symbol DS3478 Product Reference Guide
Scanning Sequence Examples
In most cases scanning one bar code sets the parameter value. For example, to disable the decode aim ing pattern,
scan the Disable Decode Aiming Pattern bar code listed under Decode Aiming Pattern on page 5-4. The digital
scanner issues a fast warble beep and the LED turns green, signifying a successful parameter entry.
Other parameters require scanning several bar codes. See these parameter descriptions for this procedure.
Errors While Scanning
Unless otherwise specified, to correct an error during a scanning sequence, just re-scan the correct parameter.
Decoding Preferences Parameter Defaults
Table 5-1 lists defaults for digital scanner preference parameters. To chan ge an y op tion , sca n th e ap p ro pr iat e ba r
code(s) provided in Decoding Preferences on page 5-3.
NOTE See Appendix A, Standard Default Parameters for all user preference, host, symbology, and
Note: The default value for DS3478-DP
(DPM) digital scanners is Near Focus.
Page
Number
5-3
5-4
5-4
5-5
Decoding Preferences
The parameters in this chapter control bar code decoding characteristics.
Focus Mode
Select the Focus Mode to control the working range of the digital scanner:
•
Select Far Focus to optimize the digital scanner to read at its far position. Use this mode when scanning
large bar codes in order to fit these bar codes in the digital scanner’s field of view.
•
Select Near Focus to optimize the digital scanner to read at its near position. Use this mode when scanning
small, high-density bar codes.
•
Smart Focus toggles the focus position after every frame. This mode is ideal for scanning a combination of
small and large bar codes. Note that this mode can result in a slight loss of scanning aggressiveness as the
digital scanner toggles between near and far focus.
Decoding Preferences5 - 3
*Far Focus
Near Focus
Smart Focus
NOTE The default value for DS3478-DP (DPM) digital scanners is Near Focus.
5 - 4Symbol DS3478 Product Reference Guide
Decoding Illumination
Selecting Enable Decoding Illumination causes the digital scanner to flash illumination to aid decoding. Enabling
illumination usually results in superior images. The effectiveness of the illumination decreases as the distance to
the bar code increases.
Select Disable Decoding Illumination to prevent the digital scanner from using decoding illumination, typical for
outdoor scanning. Disabling this option extends battery life.
*Enable Decoding Illumination
Disable Decoding Illumination
Decode Aiming Pattern
Select Enable Decode Aiming Pattern to project the aiming pattern during decoding, or Disable Decode Aiming
Pattern to turn the aiming pattern off.
NOTE With Picklist Mode on page 4-7 enabled, the decode aiming pattern flashes even when the Decode
Aiming Pattern is disabled.
*Enable Decode Aiming Pattern
Disable Decode Aiming Pattern
Decoding Preferences5 - 5
DPM Scanning
Unlike bar codes that are typically printed on labels, a direct p art mark (DPM) is a symb ol that is marked directly on
an item’s surface for permanent identification. These symbols are marked using methods such as laser etching
and dot peening (see Figure 2-4 on page 2- 6 for an example of a dot peen symbol). The DS3478-DP (DPM) dig ital
reader scans these types of symbols.
NOTE When the DS3478-DP digital scanner is DPM enabled, the digital scanner reads all symbols including
DPM, 1D, PDF417, etc. If you don’t need DPM reading, scan Disable DPM Scanning to ensure optimum
scanner performance.
If you enable DPM Scanning, disable Picklist Mode on page 4-7 when scanning a DPM bar code.
Picklist performance is not guaranteed for DPM bar codes.
Also, if you enable DPM Scanning, the scanner behaves as if you enabled the Data Matrix Inverse Autodetect setting. When you disable DPM Scanning, the previous (user-selected) Data Matrix Inverse
setting remains in effect. See Data Matrix Inverse on page 13-65.
To program the DS3478-DP digital scanner for DPM reading:
1.The DS3478-DP d igital scanner can not read certa in ba r cod es in ne ar field. To ensure the digital scanner can
read all bar codes, scan Far Focus on page 5-3.
2.If you disabled DPM scanning in the DS3478-DP digital scanner, scan Enable DPM Scanning.
3.Before scanning a DPM bar code, ensure that Data Matrix on page 13-65 is enabled.
*Enable DPM Scanning
Disable DPM Scanning
5 - 6Symbol DS3478 Product Reference Guide
Chapter 6 Keyboard Wedge Interface
Introduction
This chapter provides instructions for programming the dig ital scanner for the keybo ard wedge host interface, used
to connect the digital scanner between the keyboard and host computer. The digital scanner translates the bar
code data into keystrokes, and transmits the information to the host computer via the cradle interface. The host
computer accepts the keystrokes as if they originated from the keyboard.
This interface adds bar code reading functionality to a system designed for manual keyboard input. In this mode
the keyboard keystrokes are simply passed through.
Throughout the programming bar code menus, aste risks (
* Indicates Default
*North American
*) indicate default values.
Feature/Option
6 - 2Symbol DS3478 Product Reference Guide
Connecting a Keyboard Wedge Interface
Male DIN Host Connector
Power Connector
Keyboard
Connector
Figure 6-1
Female DIN
Keyboard Connector
Keyboard Wedge Interface Connection with Y-cable
Y-Cable
To connect the keyboard wedge interface Y-cable:
1.Turn off the host computer and unplug the keyboard connector.
2.Attach the modular connector of the Y-cable to the cable interface port on the digital scanner cra dle. See
Connecting the Cradle on page 1-4.
3.Connect the round male DIN host connector of the Y-cable to the keyboard port on the host computer.
4.Connect the round female DIN keyboard connector of the Y-cable to the keyboard connector.
5.If required, attach the optional power supply to the power connector on the Y-cable.
6.Ensure all connections are secure.
7.Turn on the host system.
8.Pair the digital scanner to the cradle by scanning the bar code on the cradle.
9.Select the keyboard wedge host type by scanning the ap propriate ba r code from Keyboa rd W edge Host Types
on page 6-4.
10. To modify any other parameter options, scan the appropriate bar codes in this chapter.
11. Connect an external power supply if required.
NOTE Interface cables vary depending on configuration. The connectors may be different from those illustrated
in Figure 6-1, but the steps to connect the digital scanner cradle are the same.
Disconnect the power supply before changing host cables or the digital scanner may not recognize the
new host.
Keyboard Wedge Default Parameters
Table 6-1 lists the defaults for keyboard wedge host parameters. To change any option, scan the appropriate bar
code(s) provided in this chapter.
NOTE See Appendix A, Standard Default Parameters for all user preference, host, symbology, and
miscellaneous default parameters.
Keyboard Wedge Interface6 - 3
Table 6-1
Keyboard Wedge Host Parameters
Keyboard Wedge Host TypeIBM PC/AT& IBM PC
Keyboard Wedge Country Types
(Country Codes)
Ignore Unknown CharactersEnable
Keystroke Delay0 msec (No Delay)
Intra-Keystroke DelayDisable
Alternate Numeric Keypad EmulationDisable
Caps Lock OnDisable
Caps Lock OverrideDisable
Convert Wedge DataDo Not Convert Wedge Data
Function Key MappingDisable
Keyboard Wedge Host Default Table
ParameterDefault
Compatibles
North American
Page
Number
6-4
6-5
6-7
6-7
6-8
6-8
6-9
6-9
6-10
6-10
FN1 SubstitutionDisable
Send Make and BreakSend Make and Break Scan
Codes
6-11
6-11
6 - 4Symbol DS3478 Product Reference Guide
Keyboard Wedge Parameters
Keyboard Wedge Host Types
Select the keyboard wedge host by scanning one of the following bar codes.
*IBM PC/AT & IBM PC Compatibles
NCR 7052
IBM AT Notebook
Keyboard Wedge Interface6 - 5
Keyboard Wedge Country Types (Country Codes)
Scan the bar code corresponding to the keyboard type. If your keyboard type does not appear, see Alternate
Numeric Keypad Emulation on page 6-8.
*North American
German Windows
French Windows
French Canadian Windows XP/2000
French Canadian Windows 95/98
Spanish Windows
6 - 6Symbol DS3478 Product Reference Guide
Keyboard Wedge Country Types (Country Codes) (continued)
Italian Windows
Swedish Windows
UK English Windows
Brazilian-Portuguese Windows
Japanese Windows
Keyboard Wedge Interface6 - 7
Ignore Unknown Characters
Unknown characters are characters the host does not recognize. Select Send Bar Codes With Unkno wn
Characters to send all bar code data except for unknown characters. The digital scanner emits no error beeps.
Select Do Not Send Bar Codes With Unknown Characters to send bar code data until the scanner encounters
the first unknown character. The digital scanner emits an error beep.
*Send Bar Codes with Unknown Characters
(Enable)
Do Not Send Bar Codes with Unknown Characters
(Disable)
Keystroke Delay
This is the delay in milliseconds between emulated keystrokes. Scan a bar code below to increase the delay when
hosts require a slower data transmission.
*0 msec (No Delay)
20 msec (Medium Delay)
40 msec (Long Delay)
6 - 8Symbol DS3478 Product Reference Guide
Intra-Keystroke Delay
Enable Intra-Keystroke Delay to insert an additional delay between each emulated key press and release. This
also sets the Keystroke Delay parameter to a minimum of 5 msec.
Enable Intra-Keystroke Delay
*Disable Intra-Keystroke Delay
Alternate Numeric Keypad Emulation
This allows emulation of most other country keyboard types not listed in Keyboard W ed ge Co untry Types (Country
Codes) on page 6-5 in a Microsoft
Enable Alternate Numeric Keypad
®
operating system environment.
*Disable Alternate Numeric Keypad
Caps Lock On
Enable this to emulate keystrokes as if the Caps Lock key is always pressed.
Enable Caps Lock On
Keyboard Wedge Interface6 - 9
*Disable Caps Lock On
Caps Lock Override
For AT or AT Notebook hosts, enable this to ignore the state of the Caps Lock key and match the case (upper or
lower) of the sent character. Therefore, an upper case ‘A’ in the bar code transmits as an upper case ‘A,’ and a
lower case ‘a’ in the bar code transmits as a lower case ‘a,’ regardless of the state of the keyboard’s Caps Lock
key.
Enable Caps Lock Override
*Disable Caps Lock Override
NOTE If you enabled both Caps Lock On and Caps Lock Override, Caps Lock Override takes precedence.
6 - 10Symbol DS3478 Product Reference Guide
Convert Wedge Data
Enable this to convert all bar code data to the selected case.
Convert Wedge Data to Upper Case
Convert Wedge Data to Lower Case
*Do Not Convert Wedge Data
Function Key Mapping
ASCII values under 32 normally transmit as control key sequences (see Table 6-2 on page 6-14). Enable this
parameter to send the keys shown in bold in the table, in place of the standard key mapping. Table entries that do
not have a bold entry remain the same regardless of this parameter.
Enable Function Key Mapping
*Disable Function Key Mapping
Keyboard Wedge Interface6 - 11
FN1 Substitution
Enable this parameter to replace any FN1 character in an EAN128 bar code with a user-selected keystroke. See
FN1 Substitution Values on page 14-6.
Enable FN1 Substitution
*Disable FN1 Substitution
Send Make and Break
Enable this to prevent sending the scan codes for releasing a key.
*Send Make and Break Scan Codes
Send Make Scan Code Only
6 - 12Symbol DS3478 Product Reference Guide
Keyboard Maps
Refer to the following keyboard maps for prefix/suffix keystroke parameters. To program the prefix/suffix values,
see the bar codes on page 14-4.
3054GUI 6
3055GUI 7
3056GUI 8
3057GUI 9
3065GUI A
3066GUI B
3067GUI C
3068GUI D
3069GUI E
3070GUI F
3071GUI G
3072GUI H
3073GUI I
Keyboard Wedge GUI Key Character Set (Continued)
GUI KeysKeystrokes
3074GUI J
3075GUI K
3076GUI L
3077GUI M
3078GUI N
3079GUI O
3080GUI P
3081GUI Q
3082GUI R
3083GUI S
3084GUI T
3085GUI U
3086GUI V
3087GUI W
3088GUI X
3089GUI Y
3090GUI Z
This chapter provides instructions for programming the digital scanner to interface with an RS-232 host. Use the
RS-232 interface to attach the digital scanner cradle to point-of-sale devices, host computers, or other devices with
an available RS-232 port (i.e., COM port).
If your host does not appear in Table 7-2, set the communication parameters t o match th e host devi ce. Refe r to the
documentation for the host device.
NOTE This digital scanner uses TTL RS-232 signal levels, which interface with most system architectures. For
system architectures requiring RS-232C signal levels, Motorola offers different cables providing the TTL to
RS-232C conversion. Contact Motorola Enterprise Mobility Support for more information. See page xvii for
contact information.
Throughout the bar code menus, asterisks (
* Indicates Default
*) indicate default values.
*Baud Rate 9600
Feature/Option
7 - 2Symbol DS3478 Product Reference Guide
Connecting an RS-232 Interface
Connect the digital scanner cradle directly to the host computer.
Serial Port
Connector to Host
Interface Cable
Figure 7-1
1.Attach the modular connector of the RS-232 interface cable to the cable interface port on the digital scanner
RS-232 Direct Connection
NOTE Interface cables vary depending on configuration. The connectors may be different from those illustrated
in Figure 7-1, but the steps to connect the digital scanner cradle are the same.
Disconnect the power supply before changing host cables or the digital scanner may not recognize the
new host.
cradle. See Connecting the Cradle on page 1-4.
2.Connect the other end of the RS-232 interface cable to the serial port on the host computer.
3.Connect the power supply to the serial connector end of the RS-232 interface cable, then plug the power
supply to an appropriate outlet, or connect an external power supply to the cradle.
4.Ensure all connections are secure.
5.Pair the digital scanner to the cradle by scanning the bar code on the cradle.
6.Select the RS-232 host type by scanning the appropriate bar code from RS-232 Host Types on page 7-6.
7.To modify any other parameter options, scan the appropriate bar codes in this chapter.
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