without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted unde r
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website:
-02 Rev A2/2007Update service information; correct Symbol PTC Terminal bar code; specify that
-03 Rev A7/2007Add DPM version information, including new decode zones and DPM Scanning
-04 Rev A8/2008Add 2D decode zones, add Decode Mirror Images parameter , r emoved IBM XT bar
iii
Multipoint mode does not support Beep on <BEL> feature.
parameter; added picklist mode, new UPC/EAN Supplemental options, Bookland
ISBN format, 4State Post al, Inverse 1D, Data Matrix Inverse, Micro QR, QR Inverse,
Aztec, Aztec Inverse parameters.
code and keyboard from Keyboard Wedge section , add Code 128 Lengths and Post
US4 options, change UCC/EAN-128 code type name to GS1-128.
ivSymbol DS3478 Product Reference Guide
Table of Contents
About This Guide
Introduction.................................................................................................................... xv
Configurations................................................................................................................ xv
Chapter Descriptions ..................................................................................................... xv
Notational Conventions.................................................................................................. xvi
Related Publications...................................................................................................... xvii
Service Information........................................................................................................ xvii
The Symbol DS3478 Smart Focus Digital Scanner Product Reference Guide provides general instructions for
setting up, operating, maintaining, and troubleshooting the digital scanner.
Configurations
This guide includes the following configurations:
•
DS3478-SF - Standard focus
•
DS3478-HD - High density scanning
•
DS3478-DP - Direct part mark (DPM) decoding support.
Chapter Descriptions
•
Chapter 1, Getting Started provides a product overview and unpacking instructions.
•
Chapter 2, Digital Scanning describes parts of the digital scanner, beeper and LED definitions, and how to
use the digital scanner.
•
Chapter 3, Maintenance and Technical Specifications provides information on how to care for the digital
scanner, troubleshooting, and technical specifications.
•
Chapter 4, User Preferences provides programming bar codes for selecting user preference features for the
digital scanner.
•
Chapter 5, Decoding Preferences describes digital scanner preference features and provides programming
bar codes for selecting these features.
•
Chapter 6, Keyboard Wedge Interface provides information for setting up the digital scanner for keyboard
wedge operation.
•
Chapter 7, RS-232 Interface provides information for setting up the digital scanner for RS-232 operation.
•
Chapter 8, USB Interface provides information for setting up the digital scanner for USB operation.
xviSymbol DS3478 Product Reference Guide
•
Chapter 9, IBM 468X/469X Interface provides information for setting up the digital scanner with IBM
468X/469X POS systems.
•
Chapter 10, Wand Emulation Interface provides information for setting up the digital scanner for wand
emulation operation.
•
Chapter 11, Scanner Emulation Interface provides information for setting up the digital scanner for scanner
emulation operation.
•
Chapter 12, 123Scan provides information on the PC-based scanner configuration tool 123Scan.
•
Chapter 13, Symbologies describes all symbology features and provides programming bar codes for
selecting these features.
•
Chapter 14, Miscellaneous Scanner Option s includes features frequently used to customize how data
transmits to the host device.
•
Chapter 15, Advanced Data Formatting (ADF) describes how to customize scanned data befo re transmitting
to the host.
•
Appendix A, Standard Defaul t Parameters provides a table of all host and miscellaneous scanner defaults.
•
Appendix B, Programming Reference provides tables of Symbol and AIM code identifiers and modifier
characters.
•
Appendix C, Sample Bar Codes includes sample bar codes for supported code types.
•
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
Notational Conventions
The followingconventions are used in this document:
•
Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.
•
Throughout the programming bar code menus, asterisks (*) denote default parameter settings.
* Indicates Default
*Baud Rate 9600
Feature/Option
Related Publications
The Symbol DS3478 Quick Start Guide (p/n 72-72130-xx) provides general information for getting started with the
digital scanner, including basic setup and operation instructions.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
About This Guide xvii
Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
xviiiSymbol DS3478 Product Reference Guide
Chapter 1 Getting Started
Introduction
The Symbol DS3478 combines excellent digital scanning performance and advanced ergonomics to provide the
best value in a lightweight digital scanner, ensuring comfort and ease of use for extended periods of time.
Figure 1-1
Symbol DS3478 Smart Focus Digital Scanner
Smart Focus Scanning
The digital scanner supports a Smart Focus mode which toggles the focus position after every frame between near
and far focus, optimizing decoding performance when scanning a combination of small and large bar codes. See
Focus Mode on page 5-3 to select this mode.
1 - 2Symbol DS3478 Product Reference Guide
Host Interfaces
This digital scanner supports the following host interfaces through communication with a cradle:
•
Standard RS-232 connection to a host.
•
Keyboard wedge connection to a host, where scanned data is interpreted as keystrokes. The following
international keyboards are supported (for Windows™ environment): North American, German, French,
French Canadian, Spanish, Italian, Swedish, UK English, Japanese, and Brazilian-Portuguese.
•
Wand emulation connection to a mobile computer, a controller, or host, which collects the data as wand data
and decodes it.
•
Scanner emulation connection to a mobile computer or a controller, which collects the data and interprets it
for the host.
•
IBM® 468X/469X hosts.
•
USB connection to a host. The digital scanner autodetects a USB host and defaults to the HID keyboard
interface type. Select other USB interface types by scanning programming bar codes. The following
international keyboards are supported (for Windows™ environment): North America, German, French,
French Canadian, Spanish, Italian, Swedish, UK English, Japanese, and Brazilian-Portuguese.
•
Synapse capability, which allows connection to a wide variety of host systems using a Synapse cable and
Synapse adapter cable. The digital scanner autodetects the Synaps e interface.
•
Configuration via 123Scan.
Unpacking the Digital Scanner
Remove the digital scanner from its packing and inspect it. If the digital scanner was damaged in transit, contact
Motorola Enterprise Mobility Support. See page xvii for contact information. KEEP THE PACKING. It is the
approved shipping container and should be used if the equipment needs to be returned for servicing.
The Digital Scanner Cradle
The digital scanner cradle serves as a stand, charger, and host interface for the digital scanner. There are two
versions of the cradle:
•
Charging cradle with radio: All communication between the cordless digit al scanne r and the host computer
occurs through the cradle. Each bar code contains programming instructions or other data unique to the bar
code pattern. The digital scanner transmits bar code data to the cradle via a wireless radio antenna. The
cradle then sends that information via an interface cable to the host computer for interpretation.
•
Charge-only cradle: This cradle serves as a sta nd and battery charger. Since one radio-enabled cradle can
receive information from up to four digital scanners, it is possible to have several charge-only cradles.
The charging cradle with radio supports two modes of operation:
•
Single point mode: the cradle communicates with one digital scanner.
•
Multipoint mode: the cradle communicates with more than one digital scanner.
The cradle sits on a desktop or mounts on a non-horizontal surface (such as a wall or forklift), depending on the
environment. For more information about mounting options and procedures, refer to the documentation included
with the cradle.
Cradle Parts
Getting Started1 - 3
Mounting
Screw Hole
Latch
Charging/
Communications
Contacts
Figure 1-2
Cradle Front View
Mounting
Screw Hole
Pairing
Bar Code
Mounting
Screw Hole
Latch
1 - 4Symbol DS3478 Product Reference Guide
Rubber Foot
Mounting Screw Hole
Host Port
Power Cable Groove
Rubber Foot
Figure 1-3
Cradle Back View
Connecting the Cradle
Rubber Foot
Mounting Screw Hole
Power Port
Host Cable Groove
Mounting Screw Hole
Converter Knob
Rubber Foot
Important: Connect the interface cable and power supply in the following order to ensure proper operation of the
digital scanner and cradle. Note that this procedure includes two different power supply options.
1.Disconnect the power supply from the digital scanner cradle. See Figure 1-4.
2.Insert the modular connector of the interface cable into the host interface port on the back of the digital scanner
cradle.
3.If using a power supply that connects to the interface cable, insert this power supply into the power connector
on the interface cable, and the other end into an AC supply (see the cradle’s Quick Reference Guide for more
information).
4.Insert the other end of the inte rface cab le into the ap propriate port on the host computer (see the specific host
chapter for information on host connections).
Getting Started1 - 5
5.If using an external power supply, insert the power cable into the power port on the back of the digital scanner
cradle, and connect the power supply to an approved AC supply (see the cradle’s Quick Reference Guide for
more information).
Power Port
Figure 1-4
NOTE Disconnect the power supply before changing host cables, or the digital scanner may not recognize the
Host Port
Connecting the Cables to the Cradle
new host.
Different hosts require different cables. The connectors illustrated in each host chapter are examples only.
The connectors may be different from those illustrated, but the steps to connect the digital scanner are the
same.
Supplying Power to the Cradle
The cradle receives power from one of two sources:
•
An external power supply.
•
When connected to a powered host through a host cable that supplies power.
The cradle detects whether the host or an externa l supply is supplying power. It always draws power from the
external supply when available, regardless of the presence of power from a host.
Using the Host to Supply Power
When connecting the cradle to a powered host, the host can sometimes power the cradle rather than an external
power supply. Consider the following when powering from a host:
•
The digital scanner charges at a slower rate than when charging from an external power supply.
•
The cradle can charge a digital scanner only in single point mode. An external power supply is required to
charge a digital scanner in multipoint mode.
•
A powered USB port provides enough power to the cradle for charging.
•
Not all hosts provide enough power to the cradle for charging. For these hosts, connect an external power
supply.
NOTE The radio link functions normally when the cradle draws power from a host.
For more information on single and multipoint operation, see Pairing on page 1-9.
1 - 6Symbol DS3478 Product Reference Guide
Connecting a Synapse Cable Interface
NOTE Refer to the Synapse Interface Guide provided with the Synapse cable for more information.
Synapse Smart Cables enable interfacing to a variety of hosts. The appropriate Synapse cable detects the host.
To host
Synapse Smart Cable
Synapse adapter cable
To digital scanner cradle
Figure 1-5
1.Plug the Synapse adapter cable into the bottom of the digital scanner cradle, as described in Connecting the
Synapse Cable Connection
Cables to the Cradle on page 1-5.
2.Align the ‘S’ on the Synapse adapter cable with the ‘S’ on the Synapse Smart Cable and plug the cable in.
3.Connect the other end of the Synapse Smart Cable to the host.
Reestablishing a Lost Connection to Host
If scanned data does not transmit to the cradle’s host, ensure you connected all cables securely, including the
power supply . If scanned data still does not transmit to the host, reestablish connection with the host:
1.Disconnect the power supply from the cradle.
2.Disconnect the host interf ace cable from the cradle.
3.Wait three seconds.
4.Reconnect the host interface cable to the cradle.
5.Reconnect the power supply to the cradle.
6.Re-establish pairing with the cradle.
Mounting the Cradle
For information on mounting the cradle, refer to the documentation included with the cradle.
Removing and Inserting the Battery
The battery resides in a chamber in the digital scanner handle. To insert the battery:
1.Insert a coin or flathead screwdriver in the slot at the base of the digital scanner, then turn the slot
counterclockwise to release the latch.
2.Open the latch.
3.If a battery is already installed, turn the digital scanner upright to slide the battery out.
4.Slide the new battery into th e cha mber, with the rounded side toward the back and the contacts facing into the
chamber.
Getting Started1 - 7
Figure 1-6
5.Close the latch.
6.Insert a coin or flathead screwdriver in the slot at the base of the digital scanner, press down gently, and turn
the slot clockwise to lock the latch in place.
Inserting the Battery
1 - 8Symbol DS3478 Product Reference Guide
Charging the Battery
For best performance, fully charge the digital scanner battery before using the digital scanner for the first time. To
charge the battery, place the digital scanner in the cradle, ensuring that the metal contacts on the bottom of the
digital scanner touch the contacts on the cradle. The battery begins charging. A complete charge can take up to
four hours, depending on the remaining charge in the battery.
Charge within the recommended temperature of 32° to 104° F (0° to 40° C) nominal, 41° to 95° F (5° to 35° C)
ideal.
Charging LED
The flashing green LED indicates charging activity. See Table 2-2 on page 2-5. If the digital scanner is charging in
fast mode (external power supply is present), the green LED blinks quickly (on for 0.25 seconds, off for 0.75
seconds). If the digital scanner is charging in slow mode (host-powered mode), the LED blinks slowly (on for 0.5
seconds, off for 1.5 seconds).
Charging Problem LED
A solid or flashing red LED during charging indicates a charging problem. See Table 2-2 on page 2-5 for definitions
of error conditions and the appropriate action to take.
Inserting the Digital Scanner in the Cradle
Insert the digital scanner in the cradle so that the metal contacts on the bottom of the digital scanner handle touch
the contacts on the cradle:
1.With a slightly rot ated motion, insert the digital scanner into the cradle top first.
2.Push the handle down until it clicks into place, engaging the contacts in the cradle and digital scanner.
Getting Started1 - 9
Figure 1-7
Pairing
Pairing is the process by which a digital scanner initiates communication with a cradle. The cradle has multipoint
capability, and can pair with up to four digital scanners at a time. The cradle includes a pairing bar code.
To pair the digital scanner with the cradle, scan the pairing bar code on the cradle. A short low-high beep indicates
successful pairing.
Inserting the Digital Scanner in the Cradle
NOTE The pairing bar code that connects the digital scanner to a cradle is unique to each cradle.
Do not scan data or parameters until pairing completes.
1 - 10Symbol DS3478 Product Reference Guide
Unpairing
Unpair the digital scanner from the cradle to make the cradle availabl e for pairing with ano ther digital scanner. Scan
the Unpairing bar code on page 4-13 to unpair the digital scanner from its cradle.
NOTE The Symbol DS3478 Quick Start Guide also includes an unpairing bar code.
Configuring the Digital Scanner
Use the bar codes in this manual or the 123Scan configuration program to configure the digital scanner. See
Chapter 4, User Preferences and each host chapter for information about programming the digital scanner using
bar code menus. See Chapter 12, 123Scan to configure the digital scanner using this configuration program.
123Scan includes a help file.
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